>> Announcer: Live from Washington D.C., it's theCUBE covering AWS Public Sector Summit 2017. Brought to you by Amazon Web Services and its partner, Ecosystem. >> Welcome back to our nation's capitol where we continue our coverage here on theCUBE of the AWS Public Sector Summit 2017. Some 10,000 strong in attendance this week here in the Walter Washington Convention Center. It's just about a mile from the U.S. Capitol. John Walsh, this is John Furrier. John, do you feel the energy of the centerpiece of the political universe. >> It's hot here in D.C. >> It is hot. >> It's a pressure cooker, the humidity. >> But, it's not global warming we know that because, ya know, climate change is >> Climate change is not real. That's from what I heard. >> That's what we've been told. >> The problem with D.C. is it's a data lake that's turned into a data swamp. So, someone really needs to drain that data swamp. >> Well, ya know, to help us do that. You know who's going to help us do that? >> Amazon Web Services. >> Marlin McFate's going to help us do that. He is the technical leader of the Advanced Technology Group in the office of the CTO and Riverbed. And Marlin, thank you for being with us here on theCUBE. Your first time, I believe. >> Yes, it is my first time on theCUBE. >> So, you're a Cube rookie? >> Yes, Cube rookie. >> Good to have you aboard. >> I appreciate it, thanks. >> Tell us a little bit first about Riverbed, about what you do there specifically, what you do there and what the company's mission is overall. >> Absolutely, so I work for the Advanced Technology Group, the Advanced Technology Group works underneath the office of the CTO. There's actually two groups that work under the office of the CTO, my group, the Advanced Technology Group and another one called the Strategic Technology Group. The ATT Group, the one that I belong to, we focus on being the subject matter experts of our products. I think there's about nine of us now and we all focus on different products. Riverbed's grown from a company of being just the WAN Optimization Company to really being the performance company, right, whether that be visibility, whether it be optimization, whether it be network optimization. Each one of us focuses on a different piece. I, predominantly focus on our WAN optimization, our SteelConnect product and at times our SteelFusion project, which is the combined Edge product. >> SteelConnect, yeah, tell us what that's all about. >> SteelConnect, SteelConnect is not actually our most recent product to come to market. We have a couple of visibility products that have come out recently, but SteelConnect addresses the idea that we have been doing networking for the same way say, you know, 1993 beyond, right. We are still doing it the same way. Everything within our industry, whether you take a look at virtualization, whether you take a look at Cloud, whether or not you take a look at storage, everything has changed substantially in how we do it and this brings that change to networking. The idea is that when you think about servers you say, I no longer want to think about you know, hardware. I never want to think about that. I never want to think about resources. Maybe I don't even want to worry about operating systems. I only want to worry about containers, right. Now, when it comes to networking I don't necessarily want to have to worry about each individual piece within my network. I want it to be orchestrated and controlled centrally and what I tell it to do, I want it to do. I shouldn't have to do that. >> You missed a challenged. We heard Vernon Vogel on stage here at Amazon a couple of seconds ago say, I'm here in D.C. say hey, it's a new normal. We had another entrepreneur on just before you from FUGE who said, hey, it's inevitably the world of the future and it's inherently different, or intrinsically different in Cloud than it is on premise with enterprises, so the question for you is, what is the use case that you guys are winning at because the Cloud is impacting federal government and public sector, but a lot of times they have old, antiquated systems like back in 1993, '94. So, they're moving fast to commercialize, to modernize, that's the focus. How do you guys help them? What's the big lynch pen for you guys and that goal mission to the customer? >> Alright, so you're absolutely right. The government has been here, or the government or public sector as a whole has been moving to the Cloud quite quickly here recently, right. We've seen this move more on the commercial side first, obviously, and now in the public sector. One of the very large use cases that we address is the ability to provision for your applications, right. Some of the characteristics that you find in commercial world, such as, I want to use internet as transport. You don't see as much in public sector. But, you do see, I can spin up an application in the Cloud. If you go to your Cloud person and say, how would it take me to get application B, they could possibly come back to you and say, well, would this afternoon be okay, right. Can you provision in hours like that? Can you get the policy in place for users? Could you get the connectivity? Could you get any of that in place in the same amount of time? That is a use case that SD WAN addresses without having to rip up, take out the network that you already have, which is the physical network, or what we refer to as the underlay. Being able to give you that flexibility on top of that network. >> The big thing that customers have a challenge on is that other focus it's DebOps trend programmable infrastructure is another one, so that they want to make it programmable. >> Right. >> So, how do you guys fit into that? Because one of the things that we hear is, could I have develop 'cause all I want to do is have infrastructure just works as code. That's all I need for whatever use case. >> Yeah, we usually see that DebOps is actually one that'll probably be the first movers to the Cloud for the public sector, right. With our, really it's every single one of our products, whether or not we're talking about SteelConnect, SteelHead, SteelEssential, any one of them, there's a RESTful API for every single one of them. So, you can actually go in and utilizing a very easy scripting a RESTful API directly itself and spin up whole environments and then spin them down if you wanted to do that. So, it fits very, very nicely into that DebOps world. >> Do you have SteelEdge yet? >> SteelEdge? >> Copyright on theCUBE. >> It might be a razor company that might have that. I don't know. >> Well, the Edge in the network is huge and this is where we're talking about as you guys do it, you know SD WAN, I mean, come on, why the area networks? You don't beat, you can't get any more edgier than that. You guys have a core competency in this. How do you guys look at the Edge and IOT and all these use cases popping around? >> Well, we do actually have a product that has Edge in it, it was SteelFusion Edge. We could address that in a couple of different ways. I want to make sure that I understood your question, though. Your question was around IOT, specifically? >> Well, how do you guys look at the Edge? The trends right now are super hyped up right now, Intelligent Edge is a big message we're hearing from others. IOT is an Edge application with its Industrial Edge with Genery Censor networks, help with safety, surveillance, all this is Edge devices. >> It still ends up in the end being you know, and that has, we've heard the change from people calling it Branch to calling it Edge, which is probably pretty appropo, right. But, really in the end, what it comes down to is connectivity, right. So, if I have IOT sensors in a warehouse, whether or not I have an application, whether or not I have a group of users, whether or not I have mobile users, in the end what it really comes down to is connectivity. And, we all especially with our cell phones, right, we have come pretty much to the point where we expect our data and our connectivity to be there at all times, right. That's one of the things SD WAN addresses. Whether it be our direct, our SD WAN products, SteelConnect, or whether or not it has works with some of the pieces that move further into the LAN architectural, like our wireless access points, our switching, right. So, you can imagine here, right, I can provide policy for my IOT devices. I can provide that policy one time at an organizational or agency level. I can have that policy filter down, all the way down to the axis point and now the axis point might be my axis point to my IOT or to my user. So, in the end, it still comes to connectivity. >> Marlin, what's some of the use cases or scenarios you've been involved with customers where it's been super exciting from an architectural standpoint, where you guys are doing some cutting edge things. Like, is it more the network size? Is it software? Is it Edge. I mean, I'm tryin' to get a sense of, could you share a personal perspective? >> Absolutely so. One of the ones that we're working on right now I think is probably the most exciting. It is combining some aspects, you could call it an FE. You could call it SD WAN. You could call it Grey Box. What I like to call it is just a combined Edge piece, right, which encompasses both the SteelConnect piece which handles your firewall characteristics, your identity management characteristics, built into that some switching, virtualization, so you can run other products on there. What the customer really wanted to end up doing was they had school systems that, a school system that was in a very far away place and that school system, they were putting in a router, a switch, an access point, you know, all these different little pieces and devices, right. What we did was we were able to take that design and crunch it down into basically one box, right. They have enough switchboards. They have the ability to run virtual machines 'cause they said that they had a server here or there. They have their virtualized SteelConnect gateway which gives them the firewall capability, gives them the routing capability and this is all combined in a box that already has the WAN Optimization built in. So, they get everything that they would have had onsite in one box. >> Is there something to working, you bring up education as an example, but in that space overall in the .gov, the .edu space that's separate and aside from commercial partners or commercial relationships like different concerns, different priorities and yet they're using the same technologies. >> Most certainly. The only thing that I could really say from a using technology, right, I mean there are some pockets where different technology, far off weird technologies is utilized. But, I would say that they are the public sector, schools, federal government, intel, they're all using a lot of the same technology, right. It's when they adopt it. When did they bring it into their environment? And then, what are the special characteristics of their environment? So for example, what I said earlier, right, your commercial customers are looking at utilizing SD WAN to move maybe completely off of MPLS. It's probably not something that we're going to see within the public sector, right. They're want to still use some sort of private networking. I do have some customers that are utilizing public internet, but then, they are tunneling an overlay back to an MPLS entry point to get back into their Cloud. We just have interesting requirements. Whether that be a trusted internet connection, whether or not that'd be JRSS, we have different security requirements in the public sector. >> Well, I love some of what you're doin'. Did you get all of that MPLS stuff there? >> Yeah, I got the first four. >> I want to jump in and double down on that. This is interesting conversation because the whole trend right now is hybrid Cloud on the Enterprise side which is a leading indicator to the government, a little bit lagging on that, so whatever that translates to in terms of Hybrid or Legacy, it's going to be somewhat similar, I believe. But, really multi-Cloud is a trend that people are talking about. It's super hyped up but it's not yet real. The thing that's holding multi-Cloud back not multi-Cloud in the sense I got to workload over hear and a workload over there, I'm talking about moving resources around the network, data, compute, what not, is latency, huge problem. You mentioned MPLS and all this tunneling, there's still the latency problem of how do you get the laws of physics down to the point where you can actually have those kinds of latencies? What is Riverbed doing? Can you share some insights to that direction 'cause that's the holy grail right now. That's the last hurdle. Then, well getting all the silicons is still the final hurdle, but latency's critical. >> So, problem number one there, right. Even if it is Cloud to Cloud in that example, right, is first how do I get a WAN Optimization device, something that can optimize that traffic for me. Something that can affect my latency for me into that environment. Riverbed has worked tirelessly to get that in there right. But, to your point, you can't change how an electron flies, right. The speed of light is the speed of light. You're not going to get an electron to move any faster. So, what Riverbed developed that's still very relevant today is the ability to, instead of change your latency, mitigate the negative affects of your latency, right. So, if I. >> Or work around it. >> Absolutely, and you can do that at the application level, absolutely, program around it, but there are a lot of protocols out there that aren't necessarily optimized for that longer latency environment, right. So, what we do is, or the adage is, the trip never taken, right, the shortest trip. So, if I have to, not to get into the weeds or anything like that, but if I have to make a thousand round trips to accomplish something, right, and I could put something in there that understands what I was getting, right, that data that I was getting each one of those times and I can take less trips, well then, that just made that faster. So, if I have a thousand round trips and it takes a minute to do, and now I can do ten round trips and it only took ten seconds, or six seconds if we're doing the math right. >> It's kind of like here in D.C., you're local. I noticed that coming from Dulles Airport they have Sirius pricing on the toll roads. That's basically private networking right there. >> That's right. >> These cost path routing opposed to the other side. I was in the, you know. >> Marlin was more describing my trips to the hardware store on the weekends, a thousand round trips, be a lot more economical. But you're right, it is private networking. >> If you're off the road, you're off the packets aren't on the network it saves some room for someone else. >> More traffic, you hear more traffic at the higher speeds. >> You actually could. So, you get two benefits. One is the increase of speed, but the other is the perceived capacity increase of your network. And, we accomplish these things through compression which is really, really simple. I think compression is a must, right. But, through our data duplication. Data duplication is I've seen these patterns before and it's a byte level. We're not talking about an object. I haven't seen a file. No, I've seen these byte level patterns before, I don't need to resend them. And, in traditional network or traditional applications you see pretty much in any organization, right, you typically can get somewhere between 50 and 80, if not sometimes 90% reduction total in traffic. >> My final question before we wrap up this segment here is, Share with the folks, take a minute to talk to the audience about what you're doing with Riverbed at the show and what they should know about the current Riverbed. I know you've guys trying a transformation of yourselves, give a quick plug. Go ahead. >> Absolutely. So, what we're specifically doing here or one of the pieces that is a differentiator for us and our SD WAN is, we went ahead and we thought why couldn't we make that an AWSPPC or a Cloud instance one of my Edge sites, right, connecting into the Cloud, there's many different ways to do it, but why couldn't we make a very simple way of doing that? Why couldn't I take the technology that I'm already putting in place at my data centers, I'm already putting in place at my branch offices, why can't I utilize that to create a secure connection into my BBCs. And, to your point, actually earlier one of the things that's also interesting was Cloud to Cloud. Why couldn't I take that same technology and connect multiple Clouds? Whether they be private Cloud or two public Clouds or connect them all together and take the best of all worlds, right, the best from each and make the best infrastructure that I possibly can. So, what we're showing off here from a SteelConnect perspective is our ability to do that. I can take an AWSVPC, actually I can take all, I think there's 16 regions within AWS and I can interconnect them in less than 10 minutes with the click of a button. And, then back into my infrastructure. So, that and then we also have brought Eternity, which is one of our visibility products that is basically rounded out on our visibility play within the market. We have the network. We have the app. We have the database. Now, we have the end users computer. >> Alright, well, if you could interconnect me to my home in 10 minutes I'm a client. I'd be sold, I'd be all over it. >> I'm going to be in the same traffic as you later. >> I'm not that far from here, but it might as well be another day. Marlin, thanks for the time. >> Absolutely, my pleasure. >> Good to have you on theCUBE, alright. >> Thanks, hope we get to do it again. >> Riverbed has joined us here on theCUBE. We'll be live with more from Washington D.C. right after this.

>> Male Voiceover: Live from Atlanta, Georgia, it's theCUBE, covering Citrix Synergy Atlanta 2019. Brought to you by Citrix. >> Hi, welcome back to theCUBE. Lisa Martin with Keith Townsend and we're coming to you live from the show floor of Citrix Synergy 2019 in Atlanta, Georgia. And we're welcoming to theCUBE for the first time Adam Jones, the chief revenue officer of the Miami Marlins. Adam, it's great to have you on theCUBE. >> Pleasure to join you both today. >> So, baseball fans, White Sox, San Francisco Giants, Miami Marlins. Always cool to talk sports and technology when we can bring those two things together. I think the San Francisco Giants and the Miami Marlins might have something in common right now, but regardless of the standings, everybody wants to go to a game. You have to deliver, as chief revenue officer, a great a fan experience. You got to make sure all the vendors are there to deliver what those fans want, regardless of the standings. People still want to go to the games. Talk to us a little bit about your role as the CRO of the Miami Marlins, how long you've been doing it, and then we'll get into what you're doing with Citrix. >> Sure. So, joined the Marlins 18 months ago as part of new ownership and the new leadership team brought in to reset the standard for what the Miami Marlins organization could be. We want to be a world class sport entertainment enterprise. That means we're going to evolve beyond a traditional baseball team and ballpark. 26 years into the history of the franchise, eight years into the operating rights of a ballpark, and there's a lot of work to be done around those two assets but as we take the organization forward, we want to continue to broaden that enterprise to focus on more sport and entertainment offerings. >> So, chief revenue officer. We don't get many chief revenue officers at a technology conference. Help make the connection. You're a busy person. What made you take time out of your schedule to come to Citrix Synergy? >> Well, I think it's indicative of the culture we're building within our organization that we're putting data at the very center of our culture. We're going to make informed and timely decisions and we need our technology to enable that culture. And so, when it came to where we were going to align our IT group and it's a group that has built out a very robust, on-prem infrastructure over the past seven years following the opening of Marlins Park, the alignment under strategy, which was my initial title coming in, and now chief revenue officer as I took on more responsibility for the business side of the organization, was a strategic decision to make sure that the infrastructure was meeting the requirements of the organization as we rapidly evolve what our priorities are and what we need in order to deliver on their very aggressive and lofty expectations for their organization. >> So this morning during the keynote, we heard a lot about the digital workplace, the employee experience being really critical for any type of organization's digital transformation, and I just thought it was a really interesting viewpoint because we go to a lot of tech shows here at theCUBE, all over the world, and we don't often talk about employee experience or even culture, as a leading edge indicator of how successful a digital transformation is going to be, but employee experience is really critical to any business because whether those employees are interacting with seven to 10 apps a day based on their job, or they're interacting with your other users, in your case, Marlins fans, making sure those employees are productive, have what they need, in a personalized way, is critical. Talk to us about what the employee experience means for the Marlins, and also, as an indicator on the revenue side. >> Absolutely, so we have an evolving workforce. It's very young across a very diverse enterprise of activities. What we've been able to do in partnership with Citrix since day one of the ballpark, where we went from an organization of roughly 100-150 employees around the team to 300 plus across the team and the ballpark, is build out an infrastructure that was very light in terms of hardware, focused very much on the digital workspace keeps us very nimble, allows us to deploy capital in areas that we see tremendous value back in terms of application and utility. So, as we continue to make our workforce more mobile, I ask them to deliver and work at a higher rate of speed. We need to arm them with the tools that allow them to perform those roles in the office, out of the office, engage beyond more just than a 81 day transactional relationship across Marlins baseball, but how across 12 months out of the year, creating that 365 day touchpoint. They still have tools and access in order to create those memories, those engagements that we want with the market. >> So, talking about customer experience, Marlin baseball is more than just the 300 employees. It is your partners, it's all of your contractors. When I go to a ballpark, I don't see Mark the hot dog vendor I see Mark, the guy that works for the Marlins. My user experience, my customer experience needs to be excellent across that. As CRO, that's part of your responsibility, assuring that the whole Marlin family is presented as one unity. Talk to us about from not just a user experience perspective but also, security expectations of how you need to make that real for your customers. >> Sure, on the experience side, what we are doing is resetting the standard, not only for Marlins and for South Florida, but the industry as a whole. We've brought on a lot of great talent to the organization from across the industry that knows what's worked, what hasn't across our peers. We're applying that. We're challenging conventional practice trying to get out in front of the curve as to what is going to be the future of a game day experience, what is a sport entertainment enterprise more holistically. And so, as a result, we have to arm our employees with those tools that will allow them to engage consistently across all the touchpoints with our fans, with our partners. Try not to centralize data to the point where only a select few have and feel informed and empowered to make decisions and take action, but disseminate that information and empower everyone to deliver consistently across all of those touchpoints. On the security side, being a public interest entity, we're vulnerable. We're a target. There's plenty of precedent around the type of activity that these types of organizations can be prone to try to address, and so, security is a number one priority of ours to make sure that the IP we're creating maintains and stays ours, as well as the information we are collecting around our customers, around our players, stays within that secure environment as well. >> So if I think about going to a baseball game, which I love, there are so many sellable moments there. Whether I'm in the stands and I want to go buy food and beverage, or I want a new hat, or some sort of merchandise for my nephew or something. You have, as CRO, you've got all these different sellable moments, not just in the ballpark, in the physical experience, but even online. So having this kind of cohesive opportunity to sell not just tickets, but food and beverage, merchandise, in person, on mobile, on a tablet, on a desktop, it's got to be a critical part of your strategy Talk about the alignment with yourself and you said a lot of your IT guys have FOMO cause you're here, but I imagine that those experiences are essential that you have the right foundation and technological foundation to deliver sellable moments that deliver. >> That's right. So the ecosystem of a sport is a fairly diverse one from the ticketing transaction to all of the ballpark touchpoints. What we're trying to create is that 12 month relationship with a fan, so that goes into creating a lot of content and how we distribute that content, in order to continue to earn that engagement well beyond 81 plus dates of baseball. And the technology behind there, in terms of our storage and our accessibility, is what allows us to begin to personalize and tailor not only those core, traditional transactions and touchpoints of sport, but how we've begun to transition into more of that broader entertainment enterprise in making sure that we can deliver those as personalized and tailored as we can. >> So there was another Chicago team that showed the age of baseball. It was over 100 years before they won a-- >> Another Chicago team-- >> Yeah, another Chicago team that won a championship. So baseball has a lot of tradition. You're in a unique opportunity that you're coming into a new ownership, but still, baseball has traditions that are hard to compete against. So let's talk about what are some of the cultural changes and opportunities that you see that baseball needs to engage in where technology can help. >> Why I think an interesting thought around baseball and where it's been scrutinized as whether we pace a play or number of games, of not keeping up with the times, not being as snackable, short-form consumption as other sporting content. As everything tracks that way, baseball starts to differentiate itself in terms of the ability to create a very distinct and differentiated experience to a millennial, to a family, to an older consumer who has grown up with the traditions of baseball. And so while baseball needs to continue to innovate and modernize, there's actually this interesting equilibrium as to how much it continues to challenge those traditions that differentiate it from many of other points of contact and where it should continue to preserve those elements to hold what has been generational-type engagement. >> You know a great example of that is mlb.com and being able to watch a game anywhere. Baseball does an amazing job of embracing digital transformation, at least in baseball. One of the things that we talked about, or that David talked about onstage today, is the seven trillion dollar opportunity. That's big, even in baseball numbers. There's no bigger sporting numbers than baseball, but seven trillion dollars is opportunity. What are you excited about coming out of this show when you look at some of the potential game efficiencies from some of the automation announcements that were made today? >> For our organization, while there has been significant investment in infrastructure, great collaboration with Citrix up until this point. The exciting transformation for us is our migration into more of a hybrid cloud environment, which is going to allow us to onboard a number of new applications, tools, for our sales team, our service team, our game presentation groups, to continue to innovate and challenge how they've gone to market in the past. And having Citrix as a partner that has that environment for us to step into, one, gives us a ton of assurance in taking that next step and having someone that continues to bring us new tools within that environment, as well. So our ability to collaborate across the organization, I'd say we've only just skimmed the surface as to the true capability and power of a lot of the tools we've had in place, and very excited about unlocking the true power and potential of that environment moving forward. >> So this is your second season with the Marlins. You spent 15 years at PWC and before we went live, I thought, wow, that must have been a pretty big change going from PWC to major league baseball. But you actually have quite a history in sports. Tell us a little about that and maybe some of the similarities between major league baseball as an industry to other industries that kind of surprised you. >> Sure. Organizations couldn't be different, more different, in terms of profile and in set-up. What I did day-to-day, advising across sport and entertainment leading the sports practice at PWC positioned me for this incredible opportunity or challenge that is the Miami Marlins and what we're building in this aggressive vision that we've set as to how we're going to reset the standard and become world class as an enterprise. PWC and the history with the firm and professional services gave me a unique perspective as to how to take on many of the challenges that we have. Had the opportunity working across sport to really understand what works, what doesn't, so that we can avoid some of those missteps that others who have taken on this roadmap ahead of us have encountered. The breadth of infrastructure that a firm of PWC's size, also gives me a little more of a lens as to what the power and scale of a large organization can deliver in more of a small, mid-size business form, and not accept size or employee base as a constraint as to the types of tools and sophistication of our technology that we can deploy within a sports organization. >> Well, Adam, thank you so much for joining Keith and me on theCUBE this afternoon, talking about how you are helping to make big positive impacts for the Miami Marlins. We appreciate your time. >> I enjoyed it. Thank you. >> Go MLB. All right, for Keith Townsend, I'm Lisa Martin. You're watching theCUBE, live from our first day of coverage of Citrix Synergy 2019. Thanks for watching. (upbeat music)