>> Live from Las Vegas, it's theCUBE. Covering Boomi World 2018, brought to you by Dell Boomi. >> Welcome back to theCUBE, I'm Lisa Martin Live at Boomi World 2018 at The Encore in Las Vegas. Been here all day, had a lot of great chats. We're excited to welcome to theCUBE for the first time a couple of gents from Hathority Implementation Partner of Dell Boomi, Philip Bernick, PhD, Principal, and Human-Centered Technologist, aka Technology Wonk. >> I go by both. >> It does say on your card, I think that's fantastic. And Vishwan Annam, MBA and principal technology architect at Hathority. Guys, welcome to theCUBE. >> Yes, thank you. >> Thank you for having us Lisa. >> So Hathority has been an implementation partner with Dell Boomi for several years now, congratulations yesterday on winning the Innovation Partner of the Year. Philip, you had an opportunity to talk yesterday at the partner summit with CTO Michael Morton, talk to us a little bit about that and about this Innovation Partner of the Year award, that's a big title. >> It is, and we're really excited to be able to do really interesting things with Boomi. It's more than just an integration platform, it really let's us do a lot of things with devices. IOT is coming to the mainstream because now we have infrastructure that will support it. It's a lot of data, it needs a big, fat pipe. We need gigabit networks in order to move it all around, to get it to the people who need to make decisions or to get it to systems who are making decisions for us, the Dell Boomi atom let's us do that and we've got it running on little tiny devices like Raspberry Pies and we can put it on other Edge devices and routers so we've done some micro services for cities that are interested in improving their smartness. >> Excellent. >> So yeah, we're excited. >> Vishwam, tell us about, for those of our viewers who haven't heard of Hathority, tell us a little bit about what you guys do, who you are, where you're located. >> Sure, so we're a data integration company so we work with Dell Boomi in automating a lot of the data integration practices, so a lot of our customers, they're in all across the world and they're serving their different (mumbles). Just as there's airlines and the healthcare and smart cities, and some are like, you know, the gaming industry. So what we are doing is we are automating all of their work flows and connecting all of their systems in one place so that's where we are liberating. We're based in the greater Phoenix area so, and our employees are, some are here in the U.S., some are India, some are in U.K., so based on what the customers needs are like in Dell Boomi our, our consultants would work there so we are 35 in strength so far, our company. >> So about three or four years you've been in business, Dell Boomi, a number of things that came out this morning, I was up to hear numbers and statistics during the general session and Chris McNabb, CEO, talked about their adding five new customers every single day, they also were, I was reading this over the weekend, fifth year in a row strong leader in the Gartner Magic Quadrant for iPads, but they've come out today and said we are redefining the I in iPads. This is more than integration, it's more than integrating applications, you got to integrate data, news sources, existing sources, you got to integrate people and processings and trading networks with this new reimagination of the I to the intelligence. Philip, I'm curious, what does that signify to you about your partnership with Dell Boomi and what opportunities are you excited that this is going to open up for you? >> Well it says to me that they're excited about the same kinds of things that we're excited about so one of the things that we demonstrated, we have customers who are interested in lots of different technologies, yesterday they talked about three years ago IOT was the eyeroll, right, don't get a headache. This year it's Blockchain. But one of the demos we brought to Boomi World is a demo where we actually use Dell Boomi to integrate with Hyperledger, a Blockchain application, and on top of that we used Flow to produce the front end and so we can integrate across a variety of platforms and now we integrated into the Blockchain and our customers want these kinds of things. The Blockchain is interesting because it's immutable, it's auditable, and it's validated by all of the participants in a particular set of nodes in the Blockchain so, you know, it's an exciting technology. It's exciting because, not because of the tokenization, things like Bitcoin, but because it's a database that you can share, a ledger that we can share. >> Because one of the challenges that a lot of our customers run into is managing the data integrity when somebody sends the data, how reliable it is and whether there, is there any place in the middle that somebody's monitoring the data so those are the challenges that Blockchain would solve in guaranteeing the data delivery and the quality of it so those are kind of I that he was mentioning, you know, as part of integration, innovation and more of a, you know, new parts and transformation. >> We're really transforming. >> The data transformation in the digital world these days. >> So Blockchain, I often hear companies that might be integration companies that talk a lot about Blockchain and I kind of sit back and go I don't understand what your story is there. Talk to us about, cause it's a, you know, crypto Blockchain, huge buzzwords, talk to us exactly about what you guys do and what Dell Boomi is doing, I think they announced support for hyperledger fabric as well as Ethereum but-- >> Right. >> Help unpack that myth around Blockchain and what integrations role is in it. >> A lot of the confusion around Blockchain comes from things like Bitcoin so the interesting thing around Bitcoin is it was the first Blockchain and it's built around this idea of a token, the Bitcoin, right? And so what this ledger is keeping track of are these Bitcoin, but you can keep track of any sort of data on a Blockchain. You can contribute data of any sort to a, not the Bitcoin Blockchain, but Ethereum, for example, we can include software, we can include other sorts of data, you can include a healthcare record that is your healthcare record that you share only with individuals with whom you share part of your private key, right, but you own it and it's yours and it's always yours and you control it. But it's validated by all of the people who are participating in producing that Blockchain so it's decentralized but it's imutable and it's auditable so it guarantees integrity because unless all of the participants agree that a transaction took place, it didn't. So we ensure data integrity through the Blockchain. That's the interesting thing about it, for us. >> That's a major part of integration companies, because a lot of the technologies that we hear, Solaris is one of the messaging queuing systems that they presentate, so they're guaranteeing the delivery at the same time relabel messaging transmissions, streaming the data, and it's faster, reliable, and managing the full data usage. >> Here's a great use case, today is voting day. Many polling places no longer have paper ballots, so you cast your vote but you have no way to actually see the vote that you cast. If it were on a Blockchain, you could inspect your vote, but no body else could know how you voted. You could insure the fact your vote was entered into the Blockchain and count it in the way that you wanted it to be. >> That's a great example and relatable, so thanks for sharing that. So guys, Dell Boomi has, I think they said this morning, Chris McNabb, over 350 partners, you guys are one of them. They have a broad ecosystem. Embedded partners, implementation, GSIs. Talk to us about your partnership and how, as Boomi says, we want to be the transformation partner, and it is all about transformation, right? Especially in an enterprise that wasn't born in the cloud. It can't survive without, as the customer expectation drives, I want to be able to buy something from your physical store, maybe a partner store, online, Amazon, Zappos, whatnot and I expect as a customer to have a seamless experience. That's hard to do for a company that's maybe 20, 30 years old to transform. I'm thinking of omni-channel retailers as the example. How is your integration, pun intended, will Dell Boomi really helping customers transform their digital, IT, security, workforce, what goes through with that opportunity to transform? >> You know, the relationship between Dell Boomi and it's partners is really synergistic. I mean they provide a lot of support. There's really excellent training, there's excellent communication. There's marketing support, we share on projects in a variety of ways, we do jump starts. So we help teach people how to use Boomi in addition to helping Boomi folks teaching us how to use the new tools. There's a great community for providing feedback, for getting resources if there's something that we need to do that we don't know how to do. There's a huge community that shares, we all share connectors, right? We're building integration and a connector doesn't exist and we create a new connector, not the configuration of the connector itself, we share it. So that collaborative approach to doing business is really important to us and it reflects our companies ethos as we hope is also reflects Dell Boomi's ethos. >> We've been working in Boomi since 2012, so over the years like even though we were certified partners since 2015, we have been contributing to various channels, like the support or, like, the community channel, and contributing to the release planning as well, because we are the first line of defense from the customers, we know what the customers are expecting. So say they got Salesforce to implement it. So we as a system integrator, we come in and see what are the data points for the Salesforce. And say like user data, they want to build their contacts in there or any activities or sales data. So there are multiple systems that are feeding into Salesforce in this case. So we are the ones who are contributing to Dell Boomi. Okay, these are the features that we could consider. So because Salesforce a-walled in, just like Boomi, they launched a different watch list as well So as in Boomi, there is a different connector for Salesforce and Service Cloud and multiple layers in that so those are the unique cases that we are contributing to Dell, and obviously there, I mean, they take the feedback so from the partners like us where they see it as they work towards delivering with this. So one use case that we are working with some of out customers who have innovated, we have been asking Dell to build it, like, you know, and they were able to deliver it. There are, like, they want some reporting of it, so you transmit the data to one system to other, and they wanted to see okay how the data system was the source and the system was the destination and how this data was transmitted. So Boomi gave the real time visibility into those. So those are some kind of partnering opportunities like all the way from customer to the product so we are happy to be in the middle and contributing our part of it. >> That's one of the things that I've heard a lot today is that Boomi is listening, one of the great examples of that on stage this morning was Chris McNabb talking about the Dell Boomi employee onboarding solution. They actually did an internal survey earlier this year and found, whoa, this is really not an optimal process, and in implementing an onboarding solution to make that more streamline, to obviously, you know, you hire someone who's brilliant, you want to be able to get them up and running and innovating as fast as possible. I like they shared the feedback they got from their own employees and created a solution that they're now being able to deliver to the market. >> And there was another piece to that that was really interesting which is that they utilized their partner network in order to build solution, right? They didn't build all of it in house. >> You're right, they did talk about that. >> They reach out and partners, they work with partners in a variety of ways and we really, really appreciate that. >> Yeah, that listening, that synergy that you've both talked about was really apparent. So when we look at certain business initiatives, like onboarding or customer 360 or e-commerce, any favorite joint customer example that you've helped to integrate that has approached one of those daunting business initiatives, and worked with Hathority, and you're laughing, to really transform. >> They're all like that. >> Really interesting, yeah. Do you want to talk about it here? >> Give me one of your favorite examples. >> Share, well, share. >> Okay, so with some of our customers, and especially with some of our enterprise scale, so there are a lot of systems that are at stake for them because, you know, they want to have the digital transformation journey so the major one Dell Boomi contributes to is connecting all of the system, giving them their visibility so with, not only the point to point integrations, they also pull the real time integrations capability. So we're like, with this case, where the customer go into retail store and say they want to do something at the point of sale transaction, they want to purchase something, so there and you have the credit card transaction. I mean, those need to encrypt, I mean, we cannot wait for 10 minutes to get the data so that's where, you know, like Dell Boomi is scalable and it's robust in the sense that their response time is pretty quick. So it's on a real time basis. So a lot of these cases like, you know, with the Boomi that we are able to deliver it. You know, on the the integration side, APA side, and now with the EMB hedge, which is a master data hub, a new product from them within the last two years. We have been working with our customers implementing a master data hub as well as ManyWho, which is a Dell Boomi Flow which is amazing. Some of our customers, you know, with the APAs, like can you see the data? But with the Flow, you can visualize, these are the exact UI that you are seeing. How your data is getting in on the back end and then you can throw it out so, because these enterprise customers, especially on the business side if they're working with something, so they want to try it out, but you know, they don't want to learn, you know, programming to do that so that's when, like, Flow will, is already helping, we are already seeing the value of it with our customers. >> We've heard a little bit about that today as well, Flow and terms of the automation, but also how that will enable customers, there was a cute little video on their website that I saw recently which showed an example of Flow. Somebody bangs their car into a tree, gets out, and takes a photograph of the incident, uploads it to their insurance carrier app who then actually initiates the entire claim into process, and that's was to me a clear example of you have to go where the data is. Michael Dell says frequently there's a big boom at the edge, but if I'm in that scenario as a customer, I want to know, I don't care what's on the back end, I want to be able to get this initiated quickly and I thought that was a nice, kind of, example of how they're able to abstract that so that the customer experience can be superior than the competition. >> Absolutely, so that's where Boomi has something called run time engine, which is scalable, like you could install, like, you know, a smaller device like Raspberry Pie which is like, you know, just a mini computer. Or you you could install on the big switchboard itself, so this is a scalable so earlier, as Michael Dell was mentioning, the edge of computing. So you could install on a Gateway, which sits on the-- >> On a tree >> On a tree. (laughs) So you don't have to send all the data to cloud for processing so it's an amazing leap into the next distribution computing because, as you mentioned, the fast, the fastness of response time, you know. We don't have to wait for the cloud to respond so all the combinations and real time navigation's are happening within the Edge network itself so, we are all on the same, we have implemented the same solution so, which was one of the reason why we're the winner of Innovation Partner of the Year award. >> Well congratulations again for that gentlemen. Thank you so much for stopping by. >> Thank you. >> And sharing with our viewers a little bit about Hathority and what you guys are, how you really symbiotically innovating with Dell Boomi. Philip, Vishwam, thanks so much for your time today. >> Thank you for having us. >> Thank you, thank you for having us. >> My pleasure, we want to thank you for watching theCUBE. I'm Lisa Martin live from Boomi World 2018 in Las Vegas. Stick around, I'll be back with John Frayer and our next guest after a short break. (upbeat music)

>> Live from Las Vegas. It's theCUBE, covering Boomi World 2018. Brought to you by Dell Boomi. >> Welcome back to theCUBE, we are continuing our coverage of Boomi World 2018. I'm Lisa Martin in Las Vegas with John Furrier and we're welcoming to theCUBE, Pragnya Paramita, Senior Product Marketing Manager at Dell Boomi. Pragnya, welcome. >> Hi, nice to meet you guys. >> So second annual Dell Boomi World, we had Mandy Dhaliwal, your CMO, on shortly, ago who said doubled from last year. Some of the really cool stats that caught my ears and eyes this morning during the general session are 7500 plus customers globally that Dell Boomi has now. You're adding five new customers everyday. There are about close to 70 different customers speaking at this event. The customers are coming together to share how Dell Boomi is helping them on this nebulous, daunting transformation journey. Talk to us about some of the news coming out in the last couple of days, and as a product marketing manager, what are some of the things that excite you? >> I think, after the last few weeks, what we've been able to put out in the market with our partnership with the Blockchain consortium has been really exciting. To be working for a company that's always been at the cutting edge and looking to do things at the cutting edge, just as an employee, that's like a really cool thing to be a part of. But what I'm really excited about is tomorrow's Keynote. And I know we've probably been teasing everybody through the day about tomorrow's Keynote but I'm really excited to unveil what we are going to be showing you guys tomorrow. >> So one of the things that's exciting about you guys is that the product market fit is clear with customer traction. As you guys look at, say, Blockchain smart contracts, this is about business, so you're messaging around, connecting businesses with developer integration as a starting point with low code is a productivity question, it's a foundational question. As you have this platform, what's some of the product positionings that you guys are looking to expand on? Obviously we heard Michael Dell today say, data tsunami, scaling AI. These are questions that people want to have answers. Is that how you guys see the positioning when you go to market? >> So, at first positioning I think the true value that we do provide our customers is fast time to market, so I think speed and the ability to do things efficiently and being the first to market is what our customers really value and we want to be able to power that so that's goal to our positioning in the market. The other one is flexibility. I think with each vendor and consolidation happening around in the market, people are marking their turfs and territory and in this day and event, at Boomi, we really want to be an open ecosystem. You bring your data, you bring your application, you bring your cloud. You could have a hybrid environment as you operate your business, Boomi will connect to everything, and I think that is a cool part of our messaging that we want to make sure customers understand, we want to make sure the market understand that we'll be true to that. >> As you got the cool technology with the Cloud-Native, you guys are born in the cloud, still operating at cloud scale, as you sit at the product marketing meetings and think about the customers, you're solving a lot of problems, there's a lot of check boxes on the solving customer problems but you also want a position for the future. So I got to ask you, when you look at your customer base holistically, what's the core problem that you guys solve for your customers? >> I think unlocking the value of the data, customer data. So it resides in siloed application, it resides in parts of business that some... So if you're not the American business, your ability to interact with your Australian counterparts is not only restricted by time zones but it's also restricted by laws and data protection and all of those things which governments are waking up to. And to be able to do that securely, to be able to do that at a scale, is something that we want to be able to deliver to our customers. And I think our ability to be a Cloud-Native platform allows us that flexibility to do it in a way that customers feel comfortable and again, are able to get some value back from their data. >> So about six months ago, the Gartner Magic Quadrant for IPAAS came out and once again I think, John, we've heard today for the fifth year in a row Dell Boomi is a strong leader. I'm curious, six months later, now, today, you guys said we are re-imagining the I in iPaaS. From a market that's well established, highly competitive, that now customers, it's not just about integrating applications, it's integrating data from new sources, from existing sources, to be able to identify new revenue streams, new products, new services. What is it about this re-imagining the I to be intelligence, that, in your opinion, is going to further really kind of elevate Dell Boomi's competitive differentiation. >> So, the true differentiation is that in the market, we were the first who were a Native-Cloud application. So the value of that single instance multi-tenant cloud application is what we are really leveraging as part of our intelligence in the platform. So many of our competitors and other vendors in the market have probably caught on to this whole cloud thing in the last couple of years. But at the end of the day, we have 10 years of a lead with them, that would be hard for them to match. And again, it is value from what customers have been doing on our platform, so our ability to look at that enormous amount of data anonymously and then provide value back to them has been really critical to our success in how our customers have found value and I guess with the ability for us to leverage AI and machine learning capabilities within the platform, we want to be able to make it much more easier for our customers. >> So in terms of business initiatives, some of the key ones that Dell Boomi targets are e-commerce, order to cash, Customer 360, as well as onboarding. Talk to us, I really like that Chris McNabb, in the general session this morning kind of opened the kimono and said, "Hey, we found, "through the voice of our own employees, "we weren't so great in this particular area." Talk to us about the Dell Boomi employee onboarding solution and how it was really born based on your own internal needs for improvement. >> So I joined a year ago, I was employee number 300 something, and this year we are at employee number 700 plus, maybe going onto 800 at the last we heard, so you can imagine the scale that the company is growing at and for us and I guess what Chris articulated this morning, employee onboarding was becoming a choke point, not only in making sure employees are productive faster, but are also enjoying this new company that they've decided to, you know, become a part of. We, at Boomi, as Boomers ourselves, do really value our culture a lot, but that didn't quite reflect in the employee onboarding experience that we were providing, and I think that was a big stimulus, Chris shared the numbers of our NPS scores that he saw, for him to say that hey, we are running at a really fast pace but this is critical issue. >> Pretty big negative number a year ago or six months ago on that end. >> And as a CEO, he decided this is a priority, but then as we went through this exercise, what we were able to find out that it's not only a challenge that we are facing, but our customers, both large and small, continue facing that issue. So the approach that we took was while we were solving our own employee onboarding challenge, we were able to productize that entire solution and create an accelerator. And the value of that accelerator, it's a common problem, we know it is a problem that happens at scale, and at a certain scale it becomes really detrimental to your business. But then your business is really unique so we cannot give you a one-size-fit-all solution that you can go and turn on on day one and it'll work. What we are giving you here is a framework, we leveraged it, we had great results, we are more than happy to share that back, that something that took like 92 days for an employee to get access to 27 applications now takes minutes, like literally five minutes. What took about 19 admins across the organizations who were doing this as a second job almost, because we're a small company, the guy who bought the license for this new software that he wanted his team to use, became the admin for that product, and now his team is, from seven people, it's now 52 people. But he's still the admin of that product, along with managing that solution, so all of that effort was consolidated from 19 people to like two people, that's real gain there in just employee productivity that we have been able to standardize. And what we are doing now is taking the solution and the accelerator package to our customers and we are having some great conversation with many of our customers who had initially looked at Boomi and said like, hey, you guys provide us an integration solution to our problem. But at the end of the day, onboarding, as within an organization, is a cross-functional issue. It ties together workflows from your finance team, from your benefits team, from your recruiting team who is getting the candidate to your HR, who is going to make sure-- >> Facilities where you sit, all kinds of data. >> All kinds of things, and making sure you have your laptop and your badges and all of those things on day one. So a lot of people in the organizations are like these silent heroes who are making sure that every employee who shows up on day one has a good experience but there's only so far that a manual process can go, and being able to automate that process, and a good reason why we are now able to do this is because of Boomi Flow. The ManyWho acquisition that we did last year, it has opened doors for us to have conversations with our customers where we are like, you have cross-functional processes, you need to be able to automate them as much as possible and let your employees actually do more value added work instead of being, you know, sending emails and then collating emails with data from every place, putting it in a spreadsheet, adding that to your SAP, or your workday system and-- >> So that sounds like that's the consequence of two problems, I hear this right, one, data silos and manual or purpose-built applications that are dependent upon data silos. No data silos allows for automation, and then everything kind of goes away and solves the problem. Is that right? >> Yeah, absolutely. So cross-functional workflows are something that when people try to solve, they end up causing the integration problem at the end of the day. So you try to solve for one thing but then integration is always at the core of it. With Boomi, because we are coming integration up, we sort of automatically solve for that, but then with Boomi Flow, what we are able to do is we are able to abstract that away from users who don't really care about how you're going to get two applications to work together, so if you are in the HR team, you just want to make sure that here is the value proposition for the organization that I hired these employees for, they get to see that. I don't really care if your 15 applications need to work together at the backend. (cross talking) >> American Airlines example's a good one, they've hundreds of integrations, some will ship it and forget it. They won't have to remember it, hey, number 52, what was that again? Solved the problem but broke this over there. That's kind of the problem that is the core issue, right? >> It's a core issue. So we have a session later today with American Airlines, and MOD Pizza. So, both of them are a study in contrast. MOD Pizza is an organization that was founded a couple of years ago, around the same time that American Airlines and US Airways merges was happening. So the session is very interesting because you get a perspective from a company that started in 2011 or 2013, and took an approach of being a Cloud-Native infrastructure. So they make choices where all of their applications are in the Cloud but then when they grew at a certain scale, employee onboarding became an issue, they came to Boomi and how they are solving it, and on the flip side of it, you have a perspective from a large organization that around the same time relogged that their employee onboarding issues and then looked at Boomi and then said that, hey, how can we solve this? And as they said in the Keynote, good is not good enough, you need to have a great experience. >> Well you've also raised your NPS score 168 points, and now you've got an opportunity to reach customers in a different way, like you said to be able to integrate these functions and have to work together, that abstraction layer is critical for the business being more efficient and more productive. Finding new revenue streams faster, being more competitive, and really unlocking the value of that data so it can be used across multiple business units within organizations at the same time. Pragnya, thanks so much for stopping by and joining John and me on theCUBE today. >> Yeah, it was great talking to you guys. >> We appreciate it and have a great time at-- >> Hope you have a great Boomi World. >> Absolutely, off to a great start. Thanks so much for your time. For John Furrier, I'm Lisa Martin, you're watching theCUBE, Live from Boomi World 18 in Vegas, stick around, John and I will be back with our next guest. (light music)