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Gabe Chapman & Nancy Hart, NetApp | VMworld 2018


 

>> Live from Las Vegas, it's theCUBE covering VMworld 2018. Brought to you by VMware and its ecosystem partners. >> Welcome to theCUBE. I'm Lisa Martin with Justin Warren on day one of VMworld 2018. This is the twentieth anniversary of VMware. Lots of momentum this morning kicking things off. Justin and I are happy to be joined by some folks from NetApp. We have Nancy Hart, the Head of Marketing for Cloud Infrastructure. >> Good afternoon. >> Welcome to theCUBE. >> Thank you Julie, it's so great to be here. And an alumni, Gabe Chapman. I love your Twitter handle @bacon_is_king. Senior Manager of NetApp HCI. Hey, Gabe. >> Hi, how are you doing? >> Good. Guys, lots of momentum. Pat Gelsinger was probably one of my favorite keynotes cause he's really energetic. He even went full-in with his faux tap this morning. I was impressed. >> Impressive. >> You guys have some news. >> Yes. >> Tell us about what's new with NetApp and VMware today. >> Fantastic, exciting times at NetApp these days. NetApp is really focused on becoming the data authority for hybrid cloud. Part of that is what we're excited to announce today here at VMworld, is a NetApp-verified architecture for VMware private cloud for HCI. What you heard today in Pat's keynote was a lot about connection on-premises private clouds with hyperscalers public clouds. That's what we're doing in our partnership with VMware here and this validated architecture for private clouds. Exciting news for us. In addition, we're also really be thrilled to be announcing new storage nodes for our NetApp HCI product and SolidFire product, as well. Lots going on today. >> Wow, that's really cool. >> Gabe, you've been in the field a lot. What are some of the things that you're hearing? Some of the signage around here is about VMware's making things possible, making momentum possible. What are some of the things that you're seeing in the field in terms of customer's momentum? Leveraging HCI from NetApp to drive new business models, new revenue streams. >> I think one of the things I see commonly is that the hyperconverge as a platform has been around for about six, seven years now. Customers are seeing that some of the first generational approaches have got them to a certain level in terms of addressing simplicity and kind of that turnkey infrastructure stack, but where they would like to go next is more cloud integrated, more scalability, more enterprise class or enterprise scale technology. Therefore, they're kind of looking at the NetApp HCI product and the architecture that we've brought to market, and seeing the potential to not only do things on-premise that they'd normally do in terms of a infrastructure platform but also move in to new services. How do we integrate with existing investments that they've had? How do we become connected into the hybrid cloud model with the hyperscalers themselves and really push towards a all-encompassing cloud infrastructure platform other than just a box. >> Yeah, one of the things I noticed in the keynote today that, I think, relates to that, and I'm interested to hear, Nancy and Gabe, a little bit more about what customers are doing here, because it seems that the idea of it must be all cloud or all on-site, that's gone away now. It's very much hybrid cloud world, multi cloud world, where customers have choice. Are you hearing that from customers? Clearly, there seems to be some demand here because we've seen the change in messaging. >> Absolutely, and I think what you're seeing is customers want the option to take advantage of all the resources. Regardless if those resources are on-premises or in public clouds, and that's what we're doing here at NetApp with our own HCI solution. As the market evolves under our feet, Gabe talked about those first generation vendors weren't quite enough, that our customers are choosing NetApp cause they want more then what they can get from those first generation vendors. What you really want to see is that convergence continues to march on and that there is more to collapse into this stack, particularly that connection up into the public cloud. Customers are definitely looking today, they're making buying decisions today based on that option. >> Right, and clearly, there's lots of customers who have substantial investment already in NetApp so being able to use what've you already got and extend it with a vendor that you're already familiar with and you know how it works. There's a lot of value there. >> We're a trusted vendor. NetApp is a trusted enterprise vendor with the reliability and customers can come to us with confidence and choose NetApp with confidence. >> We were with you guys at SAP just a couple months ago at the beginning of the summer and #datadriven was everywhere, I'm seeing it in Twitter. We often hear many things about data is power, data is currency, data is fuel. Data is all of those things if it can be harnessed and acted upon in real time. How does NetApp HCI, what are some of the differentiators? Obviously, we talked about the trusted partnership, but how does NetApp help customers actually live a data-driven life within their organization? >> I think a lot of times it starts with understanding where your data lives. How you manage it, manipulate it, and secure it. We have things like GPDR that comes (mumbles). All the sudden, everybody's scrambling to come up with a solution or a reference architecture or some way that integrates with it. I think, naturally, NetApp being the product technology company that it's been and it's lived and breathed data all its life. We understand our customer's unique requirements around governance, around security, around mobility, and we've built technologies that don't lock you into any one mode of consumption. If you bought a filer, if you bought an HCI system, if you bought an object store platform, the data fabric piece is the glue that binds and allows data mobility and portability across multiple platforms. Not only from the edge to the core, but also to the cloud and kind of gives you that larger, bigger picture. We believe that as we start to see this transition, especially edge computing, especially as we look at things like NVMe over fabrics and getting in to new levels and also services that we are delivering across the hyperscalers. A cohesive picture and story around where your data lives, how you manage it, and who can access it is empowering customers to make their transition into the multi cloud space. >> Right, clearly that transition, I think, is what people weren't really understanding three or four years ago. It was like enterprises aren't going to be there in one spot. You can't just turn it on in five seconds, these things take time. >> (mumbles) flipped, yeah. >> With our data fabric we're able to cover the entire NetApp portfolio from edge to core to cloud. As you say, enterprises and different departments in those enterprises will make their own transition and go down their own journey of digital transformation in their own time. NetApp can really be that trusted partner for all these enterprises. >> With so much choice comes, I think, inherently a lot of complexity. I thought they did a great job this morning in the keynote, Pat Gelsinger and team, of really talking about their announcements, what VMware has done in their history pretty clearly. I can imagine from a customer's perspective, if it's an enterprise organization who doesn't want to get Uber-ized, they probably don't know where to start. Talk to us about sort of the business-level conversations that NetApp has with not just your existing customers who know they can come to NetApp to trust you but also some of those maybe newer businesses or newer enterprise businesses to NetApp. How can they come to you and say help us understand? We probably have, what did they say this morning? The average customer's eight clouds. How do you help them to sort of digest that, embrace it, and be able to maximize it so that their data can be available as soon as they need it? >> What it is is data's at the heart of the enterprise and how people help customers change their world with data, but there has to be a direct business outcome for that. When enterprise customers learn to mine the value of their data they can really build new revenue streams, they can create new touchpoints with their own customers to drive their businesses. For example, one of our early NetApp HCI customers was down in Australia. A company called Consatel, a service provider down in Australia. They were really struggling to set up new businesses and new services to their own customer base. When the conversation, when they worked with NetApp what they were able to do was deploy new services three times faster over their last vendor. Think about what that did for their top line. If this company Consatel could deploy new services, new revenue opportunities three times faster. >> Blowing their competitors out of the water. >> Blowing their competitors out of the water. That's a business-level conversation. This is not a conversation about technology. Yes, under the covers, there's some amazing, fantastic technology, but it has to serve the business. Consatel has now been so successful with NetApp HCI that they now are expanding into brand new geo and geo regions and bringing new services to a whole new set of customers and a whole new customer base working with us. >> That's what I'm hearing in the conversations that I have with customers. I'm interested to hear from yourself and Gabe as to whether you're hearing this across the board. You've got one example here of customers who are concerned more with additional revenues. New revenue streams, new ways of making money top line and not so much about cost savings. That was something that was being, we were concentrating on that maybe three or four years ago. That seems to have been de-emphasized now and people are much more interested in seeking out new ways to use things. New sources of revenue and focusing on top line. Is that something that you're seeing across the board or is that only leading edge companies that are looking at that? >> We see it across the board, I think, with a lot of customers across many different verticals. For instance, Children's Mercy Hospital bought our NetApp HCI product for a virtual desktop implementation and they did so for a lot of reasons. One of them being the traditional TCO/ROI discussion. But also allows them to provide a platform that isn't just a silo of resources because of the unique aspects and differentiation that we have on our platform. We're able to go and do mixed workloads and do consolidation so they're realizing savings and gains across collapsing silos, bringing multiple applications on the same, common infrastructure. The same way they would've gone and swiped their credit card at Amazon. When you do that, you don't care if you're putting a SQL database, an Oracle or what not. They're going to give you the resource that you need. We want to mimic that locally on-prem for customers. Then, also have that integration with cloud services. If we're building a cloud service that runs on Amazon or Google, or if we're integrating with VMware as it runs on AWS or whatever, we want to be able to extend those services from local on-premises environments into the cloud and back based on that. I think that's really where the value is. There's no turnkey public cloud in a hybrid cloud integration piece. It's a journey and you have to analyze all the applications and the way you've done business. NetApp, having been working in the enterprise space as a trusted advisor for such a long time, we understand the customer's needs. We've been in the cloud space for a number of years already and we kind of understand that space. We're bridging the gap at the data level and helping to expand that more at the infrastructure level as well and as we branch into new services as time goes on. >> You've got that challenge of every customer being different but there's also trends that are common across the industry and NetApp being the size and having the history that it does, you've seen all of these things before and you know that yes, this is unique to you as a customer, but also we've seen this in other customers. This would be of value to you and you can bring that to those customers. >> Not only that, we have this product called Active IQ and it tends to be a service and support and monitoring application but, like you said, we have a very large customer base and using features and functionalities in AI we're able to use the data that we get from Active IQ as a community wisdom in effect and then make suggestions to those users as well. NetApp does have a very large install base. What can we learn from that install base, how can we help existing customers run their operations better with that community wisdom? >> We've always referred to it as actionable intelligence for your data. We've all played Tetris as a kid, it's playing Tetris with your data, Tetris with your workloads, and making sure that they all line up so that you get all four blocks break at the same time and get the high score. It's really taking and really, truly mining your infrastructure, mining your workloads and your information, and making sure that you're getting the most effective resource utilization that you possibly can. Across not just virtual machine workloads but also data workloads and understanding what you have on the floor versus what you need six months from now to one year from now. That Active IQ platform is really an integral part to really understanding customer's data resource utilization, etc. >> As someone who has played storage Tetris, any help that you can do is very, very welcome. >> I got to bring that back. That's the second reference I've heard to that in the last couple days. One of the things that Pat Gelsinger and team talked about this morning during the general session was superpowers and the need to enable enterprises to be able to harness their superpowers and maximize AI, machine learning, IoT, the edge. How was NetApp and VMware uniquely positioned to help your customers be able to take that actionable intelligence, Gabe, that you mentioned on that data to drive the new business models and revenue streams? >> I think our superpower would be, information is power, so that's our superpower is being data-driven and understanding how we take the customer's data, leverage it to its most effective use, and allocate it and protect it properly. There's a whole bunch of different areas around what we're doing there. Ours would be understanding data, understanding how customers want to use it, and what kind of information they want to extract from it. I'll have to come up with a fancy term for, maybe data thrivers is my superpower. That could be definitely one part of it. >> You could make a logo out of that. >> That sounds pretty good. >> The Thriver. >> The Thriver, I like it. >> We're data thrivers. >> I like it. >> I think so. >> NetApp has been a partner of VMware's for a very long time. You have a large ecosystem of partners, as well. What you guys announced today, talk to us about some of the benefits or really the opportunities that's going to give to NetApp's channel partners. >> There's a lot of opportunity here for our channel partners. As our customers take this journey, they're going to turn to their trusted advisors, their partners, to help them take that journey as well. What we've done here with what we announced with the VMware private cloud for HCI, this is a significant opportunity for our channel partners to work with their customers and take them down that path to be that data thriver. To harness that superpower. New opportunities for all. Customers need someone to help them show the way and channel partners are really the community to do that. >> For those channel partners who are keen to go and do this, how should they engage with you? How should they start talking to NetApp about helping their customers to go down this journey? >> Honestly, we're making the announcement this week. That's the first step is come by our booths. >> It's a thing, yeah. >> If they're here, obviously. We have a very large channel organization. We have outreach, we'll have training, we'll have, the path to hybrid clouds starts with turnKey private cloud and that's kind of what we've done here. We're working on that turnkey private cloud with our partner VMware and NetApp together to kind of facilitate that first step. Then we go out and work with our channel partner organizations to find the customers that want to go down that path. Then they can bring their additional add-on to it. There's a lot of opportunity to go out and really push and help customers make this transition between the two different worlds and obviously we can go to netapp.com and come and take a look. We have plenty of information there, too. >> Just as we wrap up here, I'm curious, Nancy, to get your perspective, from a cloud infrastructure perspective or vision, the announcements that VMware made today. Big news with AWS. Launched that last year. Talked about a lot of expansion going to apache. A lot of work in Australia. >> Yep. >> What does that as well as some other product enhancements they announced today, what does that mean to NetApp? >> I think for NetApp and for our customers, cause really let's stay focused on NetApp's customers, some of the announcements you saw Pat make today provides new options, new opportunities for NetApp's customers globally. As there's these new features, new functionalities to that turnkey solution for private cloud, what you saw is VMware expanding that relationship with AWS just gives new options and new opportunities. >> Hopefully, people can go and maybe by tomorrow get a data thriver pin or sticker. >> Going to have to run out to Kinko's real quick and make some stickers. >> Maybe print it on some bacon. >> Actually, I think we have pretzel necklaces in our booth to go for the beer crawl. >> Oh wow. What time is that? >> Soon, not soon enough. >> Nancy and Gabe, thanks so much for stopping by theCUBE and chatting with Justin and me. Very exciting to hear NetApp's continued transformation and what you're helping customers achieve. >> Thank you for your time. >> Thank you. >> Thank you very much. >> We want to thank you for watching theCUBE. For Justin Warren, I'm Lisa Martin. We're at VMworld, day one, stick around we'll be right back. (electronic tones)

Published Date : Aug 27 2018

SUMMARY :

Brought to you by VMware and its ecosystem partners. Justin and I are happy to be joined Thank you Julie, it's so great to be here. He even went full-in with his faux tap this morning. Part of that is what we're excited to announce today What are some of the things that you're seeing and seeing the potential to not only do things and I'm interested to hear, Nancy and Gabe, continues to march on and that there is more so being able to use what've you already got to us with confidence and choose NetApp with confidence. We were with you guys at SAP just a couple months ago All the sudden, everybody's scrambling to come up with to be there in one spot. the entire NetApp portfolio from edge to core to cloud. How can they come to you and say help us understand? and new services to their own customer base. fantastic technology, but it has to serve the business. as to whether you're hearing this across the board. They're going to give you the resource that you need. and having the history that it does, and it tends to be a service and support and monitoring on the floor versus what you need six months from now any help that you can do is very, very welcome. That's the second reference I've heard to that I'll have to come up with a fancy term for, You could make a logo that's going to give to NetApp's channel partners. and channel partners are really the community to do that. That's the first step is come by our booths. the path to hybrid clouds starts with turnKey private cloud Talked about a lot of expansion going to apache. some of the announcements you saw Pat make today Hopefully, people can go and maybe by tomorrow Going to have to run out to Kinko's real quick in our booth to go for the beer crawl. What time is that? and chatting with Justin and me. We want to thank you for watching theCUBE.

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