>>mhm mhm. Mhm Welcome back to convert connections 2021. This is the power panel. My name is Dave vellante joined by Reza more like a body was the ceo of calm vault. Isabel geese is the CMO of calm vault and john Gallagher he leads global enterprise infrastructure at sing Creon. And folks welcome to the cube. Thanks for coming on. >>Thank you. >>Thank you. >>So john we heard you this morning. You know, great job you guys are in the industrial logistics business. So supply chains at all a hot topic today. It's got to be challenging. Maybe you could talk about what you're seeing there, but specifically how are you thinking about data management in the context of your overall IT strategy. >>Okay, thank you. So in terms of data management, Synchrotron has 100 sites globally. So if we were to rewind by say 10 years we had data residing a lot out of those remote sites. Uh so over the last few years were basically consolidated a lot of that data and also centralist. So we've brought that into our data centers that we now have, which is a very, very centralist model. So that, that makes it a lot easier to understand where all of that data resides. >>So in the decision pie, as it relates to data, it sounds like cost efficiency is pretty, pretty ranks pretty highly. How does that impact your data management strategy and approach? I mean, is is that like the number one consideration? Is that one of many factors. How should we think about that? >>I would say cost is one of many factors. So obviously cost is key, but you don't want to introduce unnecessary risks. So you've got to keep costs at the forefront. But that's just one of the factors. Obviously data protection is one of the factors ensuring that data is protected and safe. And also understanding, is that exactly where that data resides, making sure that data is encrypted. So I would say that cost is just one of the factors. >>So Isabel good to see you again. I wonder if you could talk about how you're seeing your customers and what they're thinking about, how they're thinking differently about data management today, Are they changing the way they manage data giving given the escalation of ransomware that comprise the called the forced march to digital over the last 18, 19 months, but you've got new threats, new business dynamics, how is that affecting organizations? >>It does, it does affect them a lot. It's um we see a lot more. Actually, I asked a lot of virtual coffee talks with our customers so they can share best practices and a lot of C IOS network ending end with sizzles and they have a readiness plan because they know the question is not if they're going to have an attack, but when and how to recover from it is critical. So all the security team is really looking at the prevention but they know that if they can't stop it all, then they have a plan of end of to the data team for recovery. I see a lot more thoughtfulness because not all data is created equal. So which one is in the cloud and you can recover which one you need fast for minimum business was sorry, minimum business disruption and you keep on prime and which one you cannot lose and you have a go. So we see a lot more planning, a lot more collaboration across all verticals. We have also new services that help customers before the attacks to design and plan and also helping them post attack to recover so very much and to end and as we've seen the king out right now it's all about the people enabling them to do the business while you're risking the business too. So >>All right, thank you for that. So Reza and the fact that your Ceo is C I O. Uh so you must have some interesting conversations there but and you can be a sort of tap Sanjay's brain, how did you handle this kind of thing? And and uh that's a nice collaboration I bet. But what advice can you give to other, see IOS or grappling with cyber threats, data volumes and just the ongoing pressure to do more with less that never changes does it? >>It doesn't. And you're absolutely right. And I obviously as part of my job attracted benchmarks about budgets and everything else that before the pandemic used to track about like 3% growth year over year which is a hard to kind of do a whole lot with them. Um What what I can tell you is not for C I O not two areas the areas of investments are not created equal and from my perspective the biggest areas of investment for somebody like me in my position should be data and protecting the data. So that means that you have to find ways of on the budget side, find ways of shifting money whether you reallocate resources, whether you reform or a really organized differently, automate simplified etcetera. My background is operation so when you talk about people process technology outside of things, I leave the technology to the people that are really good at it and I focus on people and process side and for me that's about again efficiencies and finding ways that you can reorganize, you probably have the people that do the work that you want them to do and you just have to think about reorganizing them differently. And the last thing I said is prioritize prioritize initiatives across the board and it is like partner in crime in these things and we don't always say yes to her and what she wants because we need to be transparent so where we put our money >>so rest, I want to stay with you for me, I want to talk about data sprawl was interesting john during your session this morning I was sort of laying down some of my thoughts because I I feel like data sprawl, it's like social change. You can't fight it. You can maybe, you know for a period of time control it. But data is is out of control. So how do you address data sprawl in an organization? Both from a management perspective there's obviously risk. Somebody said this morning we used to keep, I think it was the C. I. A. In New Jersey. We used to keep everything forever. But that's risky. So how do you deal with that result from an organizational and management perspective? >>Yeah. You again, I'm gonna have to agree with you. As as I said in in a morning session, I like it's a natural phenomenon for a company to go through it. I've seen it in companies that are 150% people and I've seen it in companies that have tens of thousands of people. It's like a foundation onto what what entropy is in thermodynamics. It's the natural order of events. If you don't apply structure, organization data is going to go haywire and everything else. The only way. The best way that I know when the pendulum is here and everybody is doing the wrong thing is to push the pedal on the other side at least for a while to centralize, pick a few of your brightest people that know the data in and out, put them in a team and say you're responsible for making sense out of these things. Identify sources of truth for us and architect them differently. But but start with executive level metrics and board level metrics and push them down. >>So I see. I I agree with that with that. I think the people who have the data context are in the best position to add value as to whether it's data quality and how to get the most out of that data. But the problem is uh john I'd love to pick your brain on this. Especially your urine mia. You got all these different regulations and data silos, which I believe are a byproduct of how we organize. Uh, but but anyway, you have a lot of the considerations to deal with whether it's G. D. P. R. Or or or or data sovereignty etcetera. How do you approach that? >>So one of the first approaches we took when we moved over to con vault with our data protection was to reduce the number of products we used for the data protection. So we had six products through various acquisitions that we, we've done over the last 10-15 years. We've now reduced that six products down to one single product. So it means that all of your data is managed through a sort of single pane, which definitely gives you a much better insight. And also just going back to the costs that you mentioned in the previous question. Obviously going down from six products to one product, we managed to strip around $500,000 out of our costs over three years. We also moved data like I said into the center and allowed us to also concentrate the teams. So also the teams became more efficient because less people were dealing with that data as well. But yes you are right around GDP are there is definitely compliance to be considered and you just have to make sure you're up to date on all of those compliance regulations. >>So it's interesting resident here you talk about you know Isabelle, she's got needs but I would say Isabel that you probably know in your team, you know the marketing data better than anybody but there's got to be Federated governance, you've got to enforce policy in this data sprawl world. So anyway this is sort of a side but Sanjay Isabelle talk today about as a service growing like crazy and given your background I wonder if you can share any insights about how and why you think customers are going to be looking towards SAs I mean the whole world is becoming SAs ified you had some data on that this morning from, from Gardner. What are your thoughts? >>Yeah, no, absolutely, you're right experience this percent coming from cell phones and yes angie mentioned in the keynote by I think 2025 85% of business will be delivered through SAAS apps and that's very simple look at the world today the market dynamics of business changes. You mentioned the supply chain is you were talking you know all the line of business people of the business executives have to change fast. And the fastest way to do that is SAS because it has speed agility and you get the value faster problem being then it becomes very complex or I. T. Because you have workloads in multiple clouds on premise multiple apps and and what convo stands for and what everybody should look at is being able to enable all this innovation but at the same time removing the complexity for I. T. To protect this data to recover it and that's really where you know we're focusing our attention that is unavoidable. It's all about business and gT but it doesn't mean that you should compromise on data management. Yeah. >>Yeah I think you know we gotta we have to wrap here but I think the model, you know again it's about you coming from salesforce, we've contextualized our operational systems. You know, whether it's you know the sales cloud, the logistics, cloud, it's the lines of business actually have a good handle on this. And where I see the role of calm vault is that that notion of Federated governance, you've got to have centralized policy but you've got to programmatically and automate that out to the lines of business and I think that is kind of where the where the future is headed. Uh And I think that's really kind of controlled strategy. I'm hearing a lot on automation cloud like services and pushing that out. Um And so I see a new era in data coming and you guys talked a lot about this but but Isabelle will give you the last word. Put a put a bumper sticker on the on the panel for us. >>Well absolutely. I mean you said it's not left for no workload, sorry, it should be left behind and that's why you know you need a single architecture. I think businesses is changing fast and it's exciting. Uh And as long as you know you got a great I. T. Team with a great plan to have your back as a business leader. Every company should really embrace um all the change and innovation. So thank you day for for giving me the last world >>go. Thank you guys. I really appreciate you coming on the cube has been a fun day. We got more here that convulsed connections, keep it right there. We're gonna come back right after this short break my nose and I are going to wrap up and summarize the day. Yeah

>> Commvault was an idea that incubated as a project inside of bell labs, one of the most prestigious research and development organizations in the world, back in the day. It became an official company in 1996, and Commvault just celebrated its 25th anniversary. As such, Commvault has had to reinvent itself many times over the past two and a half decades. From riding the waves of the very early PC networking era, to supporting a rich set of solutions for the evolving enterprise. This includes things like cloud computing, ransomware disaster, recovery, security compliance, and pretty much all things data protection and data management. And with me to talk about the company, its vision for the future, with also a voice of the customer. Three great guests, Isabel Geese is the Chief Marketing Officer of Commvault, Manoj Nair is the GM of Metallic, and Tim Carben is a principal systems engineer with Mitchell International. Folks, welcome to the Commvault power panel. Come inside the cube. It's awesome to have you. >> Great to be here Dave. >> All right. First of all, I got to congratulate you celebrating 25 years. That's a long time, not a lot of tech companies make it that far and are still successful and relevant. So Isabelle, maybe you could start off. What do you think has been the driving factor for your ability to kind of lead through the subsequent technological waves that I alluded to upfront? >> So well, 25 years is commendable but we are not counting success in number of years we're really counting success in how many customer we've helped over those years. And I will say what has been the driving mater for us as who that has been innovating with our customers. You know, we were there every step of the way, when they migrate to hybrid cloud. And now as they go to multi cloud in a post COVID world, where they have to win gold you know, distributed workforce, different types of workloads and devices, we are there too. We have that workload as well. So the innovation keep coming in, thanks to us listening to our customer. And then adding needs that change over the last 25 years and probably for the next 25 as well. You know, we, we want to be here for customer who think that data is an asset, not a liability. And also making sure that we offer them a broad range of use cases to book why things simple because the word is getting too complex for them. So let's take the complexity on us. >> Thank you for that. So Manoj, you riffed on the cube before about, you know putting on the, the binoculars and looking at the future. So let's talk about that. Where do you see the future for this industry? What are some of the key driving factors that matter. >> Dave it's great to be back on the Cube. You know, we see our industry no different than lots of other industries. The SAS model is rapidly being adopted. And the reason is, you know customers are looking for simplicity simplicity not just in leveraging, you know the great technology that Commvault has built but in the business model and the experience. So, you know, that's one of the fastest growing trends that started in consumer apps and other applications, other B to B apps. And now we're seeing it in core infrastructure like data management, data protection. They're also trying to leverage their data better, make sure it's not fragmented. So, how do you deliver more intelligent services? You know, securing the data insights from the beta, transforming the data and that combination, you know our ability to do that in a multi-cloud world like Isabel said, now with increasing edge work loads. Sometimes, you know, our customers say their data centers are the new edge too. So you kind of have this, you know, data everywhere, workloads everywhere, yet the desire to deliver that with a holistic experience, we call it the power of bank. The ability to manage your data and leverage the data with the simple lesson without compromise. And that's really what we're seeing as part of the future. >> Okay. Manoj I to come back to you and double click on that but I want to introduce Tim to the conversation here. You bring in the voice of the customer, as they say. Tim, my understanding is Mitchell has been a Commvault customer since the mid two thousands. So tell us why Commvault? What has kept you with the company for more than 15 years? >> Yeah! It was what, 2006 when we started and really when it all boils down to it, it's just as Isabel said, innovation. At Mitchell we're always looking to stay ahead of the trend. And, you know, just to like was mentioned earlier data is the most important part here. Commvault provides us peace of mind to protect and manage our data. And they do data protection for all of our environments, right now. We've been a partner to help enable our digital transformation including SAS and cloud adoption. When we start talking about the solutions we have, I mean we of course started in 2006. I mean, this was version six, if I remember right, this predates me at the company. Upgraded to seven, eight, nine. We brought in 10, brought in 11, brought in hyper scale and then moved on to bring in the Metallic. And Commvault provides the reason for this. I guess I should say is, Commvault provides a reliable backup but most importantly, recovery, rapid recovery. That's what gives me confidence. That's what helps me sleep better at night. So when I started looking at SAS, as a differentiator to protect our 036 environments or 065 environments. Metallic was a natural choice, and the one thing I wanted to add to that is it came out cheaper than us building it ourselves. When you take into account resources, as well as compute and storage. So again, just a natural choice. >> Yeah. As the saying goes, back up is one thing, recoveries everything. Isabel you know we've seen the SAS suffocation of the enterprise, particularly, you know from the app side. You came from Salesforce. So you, the company that is the poster child for SAS. But my question is what's catalyzing this shift and why do you think data protection is ready to make the move? >> Well, there's so many good things about SAS. You know, you remember when people started moving to the cloud and transforming their CapEx into OPEX, well SAS bring yet another level of benefits. I.T, we know always has to do more with less. And so SAS allows you to, once you set up you've got all the software upgrades automatically without you know, I think it's smart work. You can better manage your cash flow because you pay as you grow. And also you have a faster time to value. So all of this at help, the fast adoption and I will tell you today, I don't think there is a single customer who doesn't have at least one SAS application because they have things of value of this. Now, when it comes to backup and recovery, everybody's at different stages you still have on premise, you have cloud, they have SAS and workloads devices. And so what we think was the most important was to offer a raw choice of delivery model. Being able to support them if they want software subscription, if they want an integrated appliance or easy one as SAS. As a service model, and also some of our partners are actually delivering this in a more custom and managed way as well. So offering choice because everybody is at a different stage on this journey when it comes to data management and protection, I actually, you know I think team is the example of taking full advantage or this broad choice. >> Well, you mentioned Tim that you leaned into Metallic. We have seen the SAS everywhere. We used to have a email server, right? I mean, (laughing) on prem, that just doesn't happen anymore. But how was Mitchell International thinking about SAS? Maybe you could share your, from your customer perch, what you're seeing. >> Well, What's interesting about this is Mitchell is been providing SAS for a long time. We are a technology company and we do provide solutions, SAS solutions to our customers. And this makes it so important to be able to embrace it because we know the value behind it. We're providing that to our customers. And when I look at what Commvault is doing I know that Commvault is doing the same thing. They're providing the SAS model as a value to their customers. And it's so important to go with this because we keep our environments cutting edge. As GDPR says, you need to have a cutting edge environment. And if you don't, if you cannot check that box you do not move forward. Commvault has that. And this is one less thing that I have to worry about when choosing Metallic to do my backup of O365. >> So thank you for that, Tim. So Manoj, thinking about what you just heard from Isabel and Tim, you know kind of fitting into a company's cloud or hybrid cloud, more importantly strategy, you were talking before about this. And in other words, it's not an either or, it's not a zero sum game. It's simpatico, if you will. I wonder if you could elaborate. >> Yeah. The power of band Dave I'm very proud of that. You know, when I think of the power of band I think of actually folks like Tim, our customers and Commonwealth first, right. And, really that need for choice. So for example, you know customers on various different paths to the cloud, we kind of homogenize it and say, they're on a cloud journey or they're on a digital transformation journey but the journey looks different. And so part of that, and as Isabella was saying is really the ability to meet them where they are in that journey. So for example, do you, go in there and say, "Hey, you know what I'm going to be some customers 100% multi-cloud or single cloud even. And that includes SaaS applications and my infrastructure running as a service." So there's a natural fit there saying great all your data protection. You're not going to be running software appliances for that. So you've got to data protection, data management as a service that Metallic is able to offer across the whole estate. And that's, you know, that's probably a small set of customers, but rapidly growing. Then you see a lot more customers were saying I'm going to do away as you're talking about with the email server, I'm going to move to Office 365 leverage the power of Teams. And there's a shared responsibility model there which is different than an on-prem data protection use case. And so they're, they're able to just add on Metallic to the existing Commvault environment whether it's a Commvault software or hyper-scale and connect the two. So it's a single integrated experience. And then you kind of go to the other end of the spectrum and say "great" customers' all in on a SaaS delivered data protection, as you know and you hear a lot from a lot of your guests and we hear from our customers, there's still a lot of data sitting out there. you know 90 plus percent of workloads in data centers, increasing edge data workloads. And if you were to back up one of those data workloads and say that the only copy can be in the cloud, then that would take like a 10 day recovery SLA. You know, we have some competent users who say that then that's what they have. Our flexibility, our ability to kind of bring in the hyper-scale deployment and just, you know dock it into Metallic and have a local copy instant recovery, SLA, remote backup copy in the cloud for ransomware or your worst case scenario. That's the kind of flexibility. So all those are scenarios we're really seeing with our customers. And that's kind of really the power of mandates. Very unique part of our portfolio. Companies can have portfolio products but to have a single integrated offering with that flexibility, that kind of depending on the use case you can start here and grow into a different point. That's really the unique part of the power event. >> Yeah, yeah. 10 day RTO just doesn't cut it, but Tim, maybe maybe you could weigh in here. Why, what was the catalyst for you adopting Metallic and maybe you could share what was the business impact there? >> Well, the catalyst and impact obviously two different things. The catalyst, when we look at it, there was a lot of what are we going to do with this? We have an environment, we need to back it up and how are we going to approach this? So we looked at it from a few different standpoints and of course, when it boils down to it one of the major reasons was the financial. But when we started looking at everything else that we have available to us and the flexibility that Commvault has in rolling out new solutions, this really was a no brainer, at this point. We are able to essentially back up new features and new products, as soon as they're available. within our Metallic environment we are running the activate. We are running the, the self-service for the end users, to where they can actually recover their own files. We are adding the teams into it to be able to recover and perform these backups for teams. And I want to step aside really quick and mention something about this because I'd been with, you know, Metallic for a long time and I'd been waiting for this. We've been waiting for an ability to do these backups and anyone I know, Manoj knows that I've been waiting for it. And you know, Commvault came back to me a while back and they said, we just have to wait for the API. We have to wait for Microsoft to release it. Well, I follow the news. I saw Microsoft released the API and I think it may have been two days later that Commvault reached out to me and said, Hey we got it available. Are you ready to do this? And that sort of turned around, that sort of flexibility, being on top of new applications with that, with Salesforce, that is, you know just not necessarily the reason why I adopted Metallic but one of those things that puts a smile on my face because I adopted Metallic. >> Well, that's an interesting story. I mean, you get the SDKs and if you're a leader you get them, you know, you can put the resources on it and you're ready when, when the product comes to GA. Manoj, I wonder if we could talk about just the notion of backing up a SAS. Part of the announcements today included within Metallica included backup and, and offerings for dynamics 365. But my question is why support dynamics specifically in in SAS apps generally? I mean, customers might say, doesn't my SAS provider protect my data. Why do I need a third party? And, and the second part of that question is why Commvault? >> Dave, a great question as always. I'll start with the second part of the question. It's really three words, the shared responsibility model, and, you know, a lot of times our customers, as they go into the cloud model they really start understanding that there is something, that you're getting a lot of advantages that certain things you don't have to do. But the shared responsibility model is what every cloud and SAS provider will indoctrinate in it's in desolate. And certainly the application data is owned by the customer. And the meaning of that is not something that, you know some SAS provider can understand. And so that requires specialized skills. And that's a partnership where we've done this now very successfully with Microsoft and LG 65. We've added support for Salesforce, And we see a rapid customer adoption because of that shared responsibility model, If you have a, some kind of an admin issue as we have seen in the news somebody changed their team setting and then lost all their chat. Then that data is discoverable. And you, the customer, responsible for making sure that data is discoverable or ransomware attacks. Again, covering that SAS data is your responsibility because the attack could be coming in from your instance, not from the SAS provider. So those are the reasons dynamics is, you know one of the fastest growing SAS applications from a business applications perspective out there. And as we looked at our roadmap and you look at at the right compliment. What is arriving by the agency, we're seeing this part of a Microsoft's business application suite growing, you know, millions of users out there and it's rapidly growing. And it's also integrated with the rest of the Microsoft family. So we're now, you know, proud to say that we support all three Microsoft clouds by Microsoft 365 dynamics. Those applications are increasingly degraded so we're seeing commonality in customer base and that's a business critical data. And so customers are looking to manage the data, have solutions that they can be sure they can leverage, it's not just protecting data from worst-case scenarios. In the case of some of the apps like dynamics we offer a support, like setting up the staging environment. So it's improving productivity off the application admins and that's really kind of that the value we're bringing able to bring to the table. >> Yeah. You know, that shared responsibility model. I'm glad you brought that up because I think it's oftentimes misunderstood but when you talk to CSOs, they understand it well. They'll tell you the shared responsibility is my responsibility. You know, maybe the cloud provider who will secure the the object storage bucket for the physical space, but it's, it's on me. So that's really important. So thank you for that. Isabelle, last question. The roadmap, you know how do you see Commvaults, Metallic, SAS portfolio evolving? what can you tell us? >> Oh, well, it has a big strategic impact on Commvault for sure, first because all of our existing customer as you mentioned earlier, 25 years, it's a lot of customer will have somehow some workload as SaaS. And so the ability without adding more complexity without adding another vendor just to be able to protect them in one take, and as teams, they bring a smile to his face is really important for us. The second is also a lot of customer come toCommvault from Metallic. This is the first time they enter the Commvault community and Commvault family and as they start protecting their SaaS application they realize that they could leverage the same application to protect their on-premise, data as well. So back to the power of hand and without writing off their past investments, you know going to the cloud at the pace they want. So from that perspective, there is a big impact on our customer community that quickened that Metallic brings. I don't know Manojs' way too humble, but, you know he doubled his customers every quarter. And, you know, we have added 24 countries to the portfolio, to the product. So we see a rapid adoption. And so obviously back to your question, we see the impacts of Metallic growing and growing fast because of the market demand because of the rapid innovation. We can take the Commvault technology and put it in the SaaS model and our customers really like it. So I'm very excited. I think it's going to be, you know, a great innovation, a great positive impact for customers and our new customer will welcome it, which by the way I think half, Manoj correct me but I think half of the Metallic customer at Commvault and the other half are new to our family. So, so they're very bullish about this. And it's just the beginning, as you know we all 25 year old or sorry, 25 year young and looking forward to the next 25. >> Well, I can confirm, you know we have a data partner, survey partner ETR enterprise technology research, and I was looking at the Commvault data and it shows within the cloud segment, when you cut the data by cloud, you're actually accelerating the spending momentum is accelerating. And I think it's a function of, you know some of the acquisitions you've made some of the moves. You made an integration. So congratulations on 25 years and you know you're riding the correct wave. Isabel, Manoj, Tim thanks so much for coming in the cube. It was great to have you. >> Thank you. >> Thank you Dave. >> I really appreciate it. >> And thank you everybody for watching. This is Dave Volante for the Cube. We'll see you next time.