Ben Parr | SXSW 2017
>> Narrator: Live from Austin, Texas, it's The Cube covering South by Southwest 2017, brought to you by Intel. Now, here's John Furrier. >> Hey, welcome everyone back for day two of live coverage of South by Southwest. This is the cube, our flagship program from Silicon Angle. We go out to the events and extract the (mumbles). We're at the Intel AI Lounge, people are rolling in, it's an amazing vibe here, South by Southwest. The themes are AI, virtual reality, augmented reality, technology. They got great booths here, free beers, free drinks, and of course great sessions and great conversations here with the Cube. My first guest of the day here is Ben Parr, a friend of the Cube. He's been an entrepreneur, he's been a social media maven, he's been a journalist, all around great guy. Ben, thanks for joining us today. >> Thank you for having me again. >> So you're a veteran with South by Southwest, you know the social scene, you've seen the evolution from Web 2.0 all the way to today, had Scobel on yesterday, Brian Fanzo, really the vibe is all about that next level, of social to connecting and you got a startup you're working on that you founded, co-founded called AI? >> Ben: Octane AI. >> Octane AI, that's in the heart of this new social fabric that's developing. Where AI is starting to do stuff, keep learning, analytics but, ultimately, it's just a connection. Talk about your company. What is Octane AI? Tell us a little bit about the company. >> So Octane AI is a platform that lets you build an audience on Facebook Messenger and then through a bot. And so, what we do is allow you to create a presence on Messenger because if I told you there was a social app that had a billion users every month, bigger than Snapchat plus Twitter plus Instagram combined you'd want to figure out a strategy for how to engage with those people right? And that social app is Facebook Messenger. And yet no one ever thinks, oh could I build an audience on a messaging app? Could I build an audience on Messenger or WeChat or any of the others. But you can through a bot. And you can not just build an audience but you can create really engaging content through conversation. So what we've done is, we've made it really easy to make a bot on messenger but more importantly, a real reason for people to, actually, come to your bot and engage with it and make it really easy to create content for it. In the same way you create content for a blog or create content for YouTube Channel. Maroon 5, Aerosmith, KISS, Lindsay Lohan, 30 seconds to MARS, Jason Derulo and a whole bunch more use us to build an audience and engage their fans on Messenger. >> So let me get your thoughts on a couple of trends around this. Cause this is really kind of, to me, a key part that chat bots illustrate the big trends that are going on. Chat bots were the hype. People were talking about, oh chat bots. It's a good mental model for people to see AI but it also has been, kind of, I won't say a pest, if you will, for users. It's been like a notification. A notification of the economy we're living in. Now you're taking it to the next level. This is what we're seeing. The deep learnings and the analytics around turning notifications which can be noisy after a while, into real content and connections. >> Into something useful, absolutely. Like look, the last year of bots. The Facebook platform is not even a year old. We've been in that fart apps stage of bots. Remember the first year of mobile apps? You had the fart app and that made $50,000 a day and that was annoying as hell. We're at that stage now, the experimentation stage. And we've seen different companies going in different, really cool directions. Our direction is, how do you create compelling content so you're not spamming people but you have content that you can share, not just in your bot but as a link on your social media to your followers, to your fans, on Twitter, everywhere else and have a scalable conversation about whatever you want. Maroon 5 has conversations with their audience about their upcoming tours or they even released an exclusive preview of their new song, Cold, through our bots. You could do almost anything with our bots or with any bot. We're just learning right now, as an industry, what are the best practices. >> So where do bots go for the next level? Because you and I have known each other for almost over 10 years, we've seen the whole movement and now we're living in a fake news era. But social media is evolving where content now is super important that glues people together, communities together. In a way, you're taking AI or bots, if you will. Which is a first, I mean, .5 version of where AI is going. Where content, now, is being blended into notifications. How important is content in community? >> Content in community are essential to any product. And I feel like when you hear the word bot, you don't think community and that you could build a community with it because it's a bot, it's supposed to be automated. But you, actually, can if you do it in the right way and it can be a very, very powerful experience. We're building features that allow you to build more community in your bot and have people who are talking with your bot communicate with each other. There's a lot of that. What I feel like is, we're at the zero point one or zero point two of the long scale of AI. What we need to do right now is showcase all the use cases that really work for AI, bots, machine learning. Over time, we will be adding more other great technologies from Intel and others that will make all these technologies and everything we do better, more social and most of all, more personalized. I think that's one of the big benefits of AI. >> Do you see bot technology or what bots can turn into being embedded into things like autonomous vehicles, AR, is there a stack developing, if you will, around bots? What you're talking about is a progression of bots. What's your vision on where this goes down the road? >> I see a bunch of companies, now, building the technological stack for AI. I see a bunch of companies building the consumer interface, bots is one of those consumer interfaces. Not just chat bots but voice bots. And then I see another layer that's more enterprise that's helping make more efficient things like recruiting or all sorts of automation or driving. That are being built as well. But you need each of those stacks to work really well to make this all work. >> So are there bots here at South by Southwest? Is there a bot explosion, is there bots that tell you where the best parties are? What's the scene here at Southby? Where are the bots and if there were bots, what would they be doing to help people figure out what to do? >> The Southby bot is, actually, not a bad bot. They launched their bot just before South by Southwest. It has a good party recommendations and things. But it the standard bot. I feel like what we're seeing is the best use, there's a lot of good bot people. What I'm seeing right now is that people are still flushing out the best use cases for their bots. There's no bot yet that can predict all the parties you want to go to. We got to have our expectations set. That will happen but we're still a few years away from really deep AI bots. But there are clearly ones where you can communicate faster with your friends. There's clearly ones that help you connect with your favorite artist. There's clearly ones that help you build an audience and communicate at scale. And I feel like the next step is the usefulness. >> Talk about the user interface. Robert Scobel and I were talking yesterday, we have some guests coming on today that had user experience background. With AI, with virtual reality, with bots, with deep learning, all this collective intelligence going on, what's your vision of the user interface as it changes, as people's expectations? What are some of those things that you might see developing pretty quickly as deep learning, analytics, more data stats come online? What is the user interface? Cause bots will intersect with that as an assistant or a value add for the user. What's your vision on? >> I'll tell you what I see in the near term and then I'll tell you a really crazy idea of how I see the long term. In the near term, I think what you're going to see is bots have become more predictive. That, based on your conversations, are more personalized and maybe not a necessarily need as much input from you to be really intelligent. And so voice, text, standard interfaces that we're used to. I think the bigger, longer run is neurological. Is the ability to interface without having to speak. Is AI as a companion to help us in everything we do. I feel like, in 30 years, we won't even, it's, kind of like, do your remember the world when it had no internet? It's hard, it feels so much different. There will be a point in about 20 years we will not understand what the world was before AI. Before AI assistance where assisting us mentally, automatically and through every interface. And so good AI's, in the long run, don't just run on one bot or one thing, they follow you wherever you go. Right now it might be on your phone. When you get home, it may be on your home, it may be in your car but it should be the same sets of AI's that you use daily. >> Doctor Nevine Rou, yesterday, called the AI the bulldozer for data. What bulldozers where in the real world, AI's going to do that for data. Cause you want to service more data and make things more usable for users. >> Yes, the data really helps AI become more personalized and that's a really big benefit to the user to every individual. The more personalized the experience, the less you have to do. >> Alright, so what's the most amazing thing you've seen so far this year at Southby? What's going on out there that's pretty amazing? That's popping out of the wood work? In terms of either trend, content, product, demos, what are some of the cool things you're seeing. >> So, as it is only Saturday, I feel like the coolest thing will still come to me. But outside of AI, there have been some really cool mixed reality, augmented reality demos. I can't remember the name. There's a product with butterflies flying around me. All sorts of really breaking edge technologies that, really, create another new interface honestly where AI may interact with us through the augmented reality of our world. I mean, that's Robert Scogul's thing exactly. But there's a lot of really cool things that are being built on that front. I think those are the obvious, coolest ones. I'm curious to see which ones are going to be the big winners. >> Okay, so I want to ask you a personal question. So you were doing some venture investing around AI and some other things. What caused you to put that pause button on that mission to start the chat bot AI company? >> So I was an investor for a couple of years. I invested in ubean, the wireless electricity company and Shots with Justin Bieber which is always fun. And I love investing and I love working with companies. But I got into Silicone Valley and I got into startups because I wanted to build companies. I wanted to build ideas. This happened, in part, because of my co-founders. My co-founder Matt, who is the first head of product at Ustream and twice into the Forbes 30 under 30. One of the king makers of the bot industry. The opportunity to be a part of building the future of AI was irresistible to me. I needed to be a part of that. >> Okay, can you tell any stories about Justin Bieber for us, while we're here inside the Cube? (laughs) >> I wonder how many of those I can, actually, tell? Okay, so look. Justin Bieber is an investor in a company I'm an investor in called Shots. Which is now a super studio that represents everyone from Lele Pons to Mike Tyson on digital online and they're doing really, really well. One of Justin's best friends is the founder, John Shahidi. And so it's just really random. Sitting with John, who I invested in and just getting random FaceTime's. Be like, oh it's Justin Bieber, say hi to Justin. As if it was nothing. As if it was a normal, it's a normal day in his life. >> Could you just have him retweet one of my Tweets. He's got like a zillion followers. What's his follower count at now? >> You don't want that. He's done that to me before. When Justin retweets you or even John retweets you, thousands of not tens of thousands of Justin Bieber fans, bots and not bots, start messaging you, asking you to follow them, talking to you all the time. I still get the tweets all the time from all the Justin fans. >> Okay don't tweet me then. I'm nice and happy with 21,000 followers. Alright, so next level for you in terms of this venture. Obviously, they got some rock stars in there. What's the next step for you guys right now? Give us a little inside baseball in the venture status where you guys are at. What's the next step? >> We launched the company publicly in November, we started in May. We raised 1.6 million from general catalyst, from Sherpa Ventures, a couple of others. When we launched our new feature, Convos, which allows you to create shareable bots, shareable conversations with the way you share blog posts. And that came out with all those launch partners I mentioned before like Maroon 5. We're working on perfecting the experience and, mostly, trying to make a really, really compelling experience with the user with bots because if we can't do that, then there's no use to doing anything. >> So you provide the octane for the explosive conversations? (laughs) >> Yes, there you go, thank you, thank you. And we make it really easy. So we're just trying to make it easier to do this. This is a product that your mom could use, that an artist could use, any social media team could use. Writing a convo is like writing a blog post on media. >> Are moms really getting the chat bot scene? I, honestly, get the Hollywood. I'm going to go back to Hollywood in a second but being a general, middle America kind of tech/genre, what are they like? Are they grokking the whole bot thing? What's the feedback from middle America tech? >> But think of it this way. There are a billion people on Messenger and it's a, really, part of the question, they all use Facebook Messenger. And so, they may be communicating with a bot without knowing it. Or they might want to communicate with their fans. It's not about the technology as much as this is like connecting with who you really care about. If I really care about a Maroon 5 or Rachel Ray, I can now have that option. And it doesn't really matter what the technology is as much as it is that personal connection, that experience is good. >> John: Is it one-one-one or group? Cause it sounds like it's town hall, perfect for a town hall situation. >> It's one-on-one, it's scale. So you could have a conversation with a bot while each of the audience members is having a conversation one-on-one. When you can choose different options and it could be a different conversation for each person. >> Alright, so I got to ask about the Hollywood scene. You mentioned Justin Bieber. I wanted to go down that because Hollywood really has adopted social media pretty heavily because they can go direct to the audience. We're seeing that. Obviously, with the election, Trump was on Twitter. He bypasses all the press but Hollywood has done very well with social. How are they using the bots? They are a tell sign of where it's going. Can you share some antidotal stories or data around how Maroon 5, Justin, these guys are leveraging this and what's some of the impact? >> Sure, so about a month 1/2, 2 months before Maroon 5 launched their new song, new single, Cold. They came to us and wanted to build a distribution. They wanted to reach their audience in a more direct personal way. And so we helped them make a bot. It didn't take long. We helped them write convos. And so what they did was they wrote convos about things like exclusive behind the scenes photos from their recent tour or their top moments of 2016 or things that their fans really care about. And they shared em. They got a URL just like you would get, a blog poster URL. They shared it out with their 39 million Facebook fans, they shared it with their Twitter followers, they shared it across their social media. And 10's of thousand's of people started talking with their bot each time they did this. About 24 hours before the bot, before their new single release, they exclusively released a 10 second clip of Cold through their bot. And when they did that, within 24 hours, the size of their bot doubled because it went viral within the Maroon 5 community. There's a share function in our convos and people shared the convo with their friends and with their friends friends and it kept on spreading. We saw this viral graph happen. And the next day when they released the single, 1000's of people bought the song because of the bot alone. And now the bot is a core of their social strategy. They share a convo every single week and it's not just them but now Lohan and a whole bunch of others are doing the same thing. >> John: Lindsay Lohan. >> Lindsay Lohan is one of our most popular bots. Her fans are really dedicated. >> And so you can almost see it's, almost connecting with CGI, looking at what CGI's doing in film making. You could almost have a CGI component built-in. So it's all this stuff coming together. >> Ben: Multimedia matters. >> So what do you think about the Intel booth here? The AI experience? They got some Kinetic photo experience, amazing non-profit activities in deep loading (mumbles), missing children, what do you think? >> This is some of the best use cases for AI which is, people think of AI as just like the direct consumer interface which is what we do but AI is an underlying layer to everything we do. And if it can help even 1% or 1,000% identify and find missing children or increase the efficiency of our technology stacks so that we save energy. Or we figure out new ways to save energy. This is where AI can really make an impact. It is just a fundamental layer of everything. In the same way the internet is just a fundamental layer of everything. So I've seen some very cool things here. >> Alright, Ben Parr, great guest, in venture capitalist now founder of a great company Octane AI. High octane, explosive conversations looking forward to adopting. We're going to, definitely, take advantage of the chat bot and maybe we can get some back stage passes to Maroon 5. (laughs) >> (laughs) There will be some fun times in the future, I know it. >> Alright Ben Parr. >> Ben: Justin Bieber. >> Justin Bieber inside the Cube right here and Ben Parr. Thanks for watching. It's the Intel AI Lounge. A lot of great stuff. A lot of great people here. Thanks for joining us. Our next guest will be up after this short break. (lively music)
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covering South by Southwest 2017, brought to you by Intel. a friend of the Cube. and you got a startup you're working on Octane AI, that's in the heart In the same way you create content for a blog A notification of the economy we're living in. that you can share, not just in your bot Because you and I have known each other And I feel like when you hear the word bot, a stack developing, if you will, around bots? the consumer interface, bots is one And I feel like the next step is the usefulness. What is the user interface? the same sets of AI's that you use daily. called the AI the bulldozer for data. the less you have to do. the cool things you're seeing. I feel like the coolest thing Okay, so I want to ask you a personal question. One of the king makers of the bot industry. One of Justin's best friends is the founder, John Shahidi. Could you just have him retweet I still get the tweets all the time in the venture status where you guys are at. And that came out with all those This is a product that your mom could use, Are moms really getting the chat bot scene? and it's a, really, part of the question, John: Is it one-one-one or group? So you could have a conversation with a bot He bypasses all the press but Hollywood and people shared the convo with their friends Lindsay Lohan is one of our most popular bots. And so you can almost see it's, almost This is some of the best use cases for AI of the chat bot and maybe we can get in the future, I know it. It's the Intel AI Lounge.
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Ali Vahabzadeh, Chariot - #IntelAi - #theCUBE
>> Narrator: Live from Austin, Texas, it's theCube. Covering South by Southwest 27 deeds, brought to you by Intel. Now, here's John Furrier. >> Okay, welcome back everyone. Live coverage of South by Southwest here in Austin, Texas. This is Silicon Angle's theCube, our flagship program. We're going to go out to the events and extract the signal from the noise. I'm John Furrier. Our next guest Ali Vahabaznet. >> Almost, Vahabzadeh. >> Vahazbadeh, Vahabzadeh, CEO of Chariot, a hot start up that was acquired by Ford Mobility Solutions last September. Really innovating in what I call the sharing economy which has been called, not I call, the sharing economy. But this really highlights the paradigm shift. So Ali, I want to thank you for coming on, I appreciate it. >> Thank you for having me, John. >> So Chariot is one of your cities not only in the Bay Area but here in Austin. Give a quick highlight of what's going on here in Austin for you guys and the freebie from the South by Southwest goers. >> Yes, Chariot is reinventing mass transit by crowdsourcing new routes in neighborhoods that either don't have the most commuter options or there's commuter options but there's not enough space on buses and trains. So we crowdsource these routes and we launch operations in these neighborhoods once we hit a tipping point and we get vehicles on the road. We started in San Francisco in 2014. We expanded to Austin, and then most recently in September we got acquired by Ford Smart Mobility to become a cornerstone of Ford's mobility strategy for many years to come. >> So this really highlights the sharing economy as I said, but what's going on is that the users interface to the real world is becoming digital. So obviously cars are not digital yet, they'll be self driving soon and Ford's announced mass production in five years. But it points to their relationship with others, collaboration. This is the big AI trend that gets surfaced in real-world benefits. >> Yeah, it's incredible. Everyone knows that Ford makes incredible cars, but Ford also wants to be a mobility company as well. With this thing that we have in our pockets, the phone, it provides a tremendous amount of data about us, commuters, riders, people who are trying to get from A to B. By harnessing that data for now it's given to us by the users themselves. By harnessing that data we can make some really intelligent and efficient choices about where our vehicles, in our example, 14-passenger Ford transit wagons, should be and could be to pick people up at the times where they need it the most. >> All right Ali, I want to kind of get you to riff on something with me. Imagine you're re-imagining the future, I love that. Or reinventing mass transit. So re-imagine some of the amazing things that are possible in your vision. Just kind of roll forward a few years. I mean we're going to have headsets and virtual reality and holograms that can bring my experience inside the vehicle. Not only am I just getting a ride somewhere, I mean in our area in Silicon Valley the Google buses and the company buses they've all gone wifi. They're working away. So I can imagine that you must have a vision for technology into your product. Can you share you vision on that? >> Yeah, imagine most people's commute is a twice-daily worst part of their day. We've moved the needle even without a lot of experimental things going on inside of Chariot. We've move it to, it's actually a decent part of your day and you don't have to worry about it anymore. What Chariot and Ford is looking forward to doing in the next couple of years is to actually make it, believe it or not, the best part of your day. You mentioned VR, entertainment options, social connecting options with other people in a Chariot who you may either want to network with professionally in the future or maybe even socially. Perhaps your next date is onboard. So there's so many things that you could be doing in that Chariot because we know your preferences. We know where you're commuting from and to. We know what you want to eat for dinner. We know where you want to go for happy hour on Thursday night and the Chariot's AI can actually be suggesting to you what Chariot to get on at what time and these folks are going to be onboard with you at that point. >> So you now I'm craving some Buffalo wings, so you just pull off the exit and I get some wings? Or bring out a Fitbit, or Johnny's going to take a bio break. I'm kind of being over the top, but this is what you're thinking, right? >> Perhaps you're on a diet and the device on your hand or the app, the diet app on your phone knows exactly what you had for breakfast and lunch. Perhaps the Chariot is headed in a certain neighborhood with a vegetarian option and you've had too much meat in the day. It could suggest to you hey, get off on this curb because there's a wonderful option here for you to have a non-protein meal. >> John: But that's in your future, you see that vision. >> It's in the future and it's not too distant from where we are right now. I mean what I think is cool between Chariot and Ford is Ford has these incredible resources. Also has vision with what they can do in the vehicle. Chariot, in a very short amount of time, in less than three years, we were able to penetrate a very attractive market of young professionals and actually have them tell us what they want to do, where they want to go from and where they want to go to. We're just scratching the surface right now. >> Tell me about your experiences here at South by Southwest. What's the vibe of the show? We've seen some touchpoints around. It's a VR show, it's some AI. Other things that you're observing that you could surface and say are the key top story lines that are developing on day one of South by Southwest? >> Yeah, you know it's my first South by Southwest, John. I was walking over here with a friend. I was remarking to her that I actually feel this is probably what world's fairs were like 100 years ago when people were discovering new technologies and companies like Ford were actually big participants in world's fairs. This feels like a 21st century world's fair. I'm just seeing such incredible installations and companies that I've never heard of before looking to make an impression on consumers or future users. Companies that don't even have a product, don't even have a service in reality right now and are just providing you a peak into their future. It's my first day here. I can't wait for the next few days. >> Well it's also a good mash up of creativity, industry, and just people, it's a melting pot of just kind of laid-back. It's Austin so it's pretty cool here. Easy living, as they say. >> Yeah, absolutely. There are people who are looking at what the future can hold. Also there are people who I can see in the look of their eyes what is my next start up going to be? Or where can I take my career next? Is it smart transportation like Chariot? Or it is something in VR or AI? Or something that doesn't even exist today? So it's great to see this collaboration. People also meeting each other who've never met each other before. Breaking plates and meeting new people for the first time. >> Okay, so personal question, last question to give you kind of on a personal note. Take your CEO of Chariot hat off at Ford Smart Mobility, put on your personal Ali hat. What are you most excited about? Not with the Chariot, but outside of Chariot as you look at the real world technically speaking. What are you most excited about? What's floating your boat, so to speak? Or driving your car or Chariot? >> Riding in a Chariot, you don't have to drive anymore. The first thing that comes to mind is I'm honored that I'm going to have dinner with a bunch of mayors this evening including Mayor Adler and several others. And I tell you what, when I started the company three years ago, no one would pick up our phone, regulators, city officials and the like. But now I think that the city and urban leaders whether it's Chamber of Commerce, the Mayor's Office, the Transit Authority, the Housing Authority, whatever the case may be, they really are open to not just innovations in transit, but innovations in housing, innovations working together, live-work. In a very short three years I've seen that sea change in the attitude. It's going to be, I think it's a dam that's opened up. I think you're only going to see this momentum accelerate with the civic authorities and innovators and technologists actually working together. >> It's a real impact. Final, final question since one popped in my head. What is AI going to do for your business, your industry, transportation and Chariot in general? What is AI's impact to your industry? I think AI's going to take cars off the street because we are going to know where people are coming from and going to at what probable hours. So we can run much more efficient routes and much more efficient networks. We'll run larger vehicles, larger format vehicles as opposed to single occupancy vehicles like you'll see on Rainey Street tonight. So that's gets me really excited because it doesn't only improve the human experience, it helps the environment and it's all good things. I can't think of a downside for AI in transportation. >> Well there might be some disruption in some transition. Let's just take one simple example. Parking lots, what are you going to turn them into? >> I can't wait to see parking lots converted into lower-income housing, into parks. >> Public easements. >> Into public easements, into more shared office workspace. >> The impact's bigger than people think. >> Just walk down Braswell Street or Congress Street. It seems like every other building is a parking garage. Or half of a building is now a parking garage. We have to stop building parking garages. We have to stop providing free parking both at home and at work so that we can force, transition people into the different formats of commuting. >> So all these jobs that are going away are now being shifted. Now again, idea for people out there watching just get in the business of retrofitting garages into housing, that's a new opportunity. >> That's my next start up, John, are you in? >> John: I'm in. >> Okay. >> Seed funding, this is theCube here live at South by Southwest at the Intel AI Lounge. I'm John Furrier, thanks for watching. More after this short break. (upbeat instrumental music)
SUMMARY :
brought to you by Intel. and extract the signal from the noise. So Ali, I want to thank you for coming on, in Austin for you guys and the freebie that either don't have the most commuter options But it points to their relationship with others, By harnessing that data for now it's given to us So I can imagine that you must have a vision and these folks are going to be onboard with you I'm kind of being over the top, It could suggest to you hey, get off on this curb It's in the future and it's not too distant and say are the key top story lines that are developing and are just providing you a peak into their future. just kind of laid-back. So it's great to see this collaboration. Okay, so personal question, last question to give you Riding in a Chariot, you don't have to drive anymore. and going to at what probable hours. Parking lots, what are you going to turn them into? I can't wait to see parking lots converted We have to stop building parking garages. just get in the business of retrofitting garages at South by Southwest at the Intel AI Lounge.
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Alison Yu, Cloudera - SXSW 2017 - #IntelAI - #theCUBE
(electronic music) >> Announcer: Live from Austin, Texas, it's The Cube. Covering South By Southwest 2017. Brought to you by Intel. Now, here's John Furrier. >> Hey, welcome back, everyone, we're here live in Austin, Texas, for South By Southwest Cube coverage at the Intel AI Lounge, #IntelAI if you're watching, put it out on Twitter. I'm John Furrier of Silicon Angle for the Cube. Our next guest is Alison Yu who's with Cloudera. And in the news today, although they won't comment on it. It's great to see you, social media manager at Cloudera. >> Yes, it's nice to see you as well. >> Great to see you. So, Cloudera has a strategic relationship with Intel. You guys have a strategic investment, Intel, and you guys partner up, so it's well-known in the industry. But what's going on here is interesting, AI for social good is our theme. >> Alison: Yes. >> Cloudera has always been a pay-it-forward company. And I've known the founders, Mike Olson and Amr Awadallah. >> Really all about the community and paying it forward. So Alison, talk about what you guys are working on. Because you're involved in a panel, but also Cloudera Cares. And you guys have teamed up with Thorn, doing some interesting things. >> Alison: Yeah (laughing). >> Take it away! >> Sure, thanks. Thanks for the great intro. So I'll give you a little bit of a brief introduction to Cloudera Cares. Cloudera Cares was founded roughly about three years ago. It was really an employee-driven and -led effort. I kind of stepped into the role and ended up being a little bit more of the leader just by the way it worked out. So we've really gone from, going from, you know, we're just doing soup kitchens and everything else, to strategic partnerships, donating software, professional service hours, things along those lines. >> Which has been very exciting to see our nonprofit partnerships grow in that way. So it really went from almost grass-root efforts to an organized organization now. And we start stepping up our strategic partnerships about a year and a half ago. We started with DataKind, is our initial one. About two years ago, we initiated that. Then we a year ago, about in September, we finalized our donation of an enterprise data hub to Thorn, which if you're not aware of they're all about using technology and innovation to stop child-trafficking. So last year, around September or so, we announced the partnership and we donated professional service hours. And then in October, we went with them to Grace Hopper, which is obviously the largest Women in Tech Conference in North America. And we hosted a hackathon and we helped mentor women entering into the tech workforce, and trying to come up with some really cool innovative solutions for them to track and see what's going on with the dark web, so we had quite a few interesting ideas coming out of that. >> Okay, awesome. We had Frederico Gomez Suarez on, who was the technical advisor. >> Alison: Yeah. >> A Microsoft employee, but he's volunteering at Thorn, and this is interesting because this is not just donating to the soup kitchens and what not. >> Alison: Yeah. >> You're starting to see a community approach to philanthropy that's coding RENN. >> Yeah. >> Hackathons turning into community galvanizing communities, and actually taking it to the next level. >> Yeah. So, I think one of the things we realize is tech, while it's so great, we have actually introduced a lot of new problems. So, I don't know if everyone's aware, but in the '80s and '90s, child exploitation had almost completely died. They had almost resolved the issue. With the introduction of technology and the Internet, it opened up a lot more ways for people to go ahead and exploit children, arrange things, in the dark web. So we're trying to figure out a way to use technology to combat a problem that technology kind of created as well, but not only solving it, but rescuing people. >> It's a classic security problem, the surface area has increased for this kind of thing. But big data, which is where you guys were founded on in the cloud era that we live in. >> Alison: Yeah. >> Pun intended. (laughing) Using the machine learning now you start with some scale now involved. >> Yes, exactly, and that's what we're really hoping, so we're partnering with Intel in the National Center of Missing Exploited Children. We're actually kicking off a virtual hackathon tomorrow, and our hope is we can figure out some different innovative ways that AI can be applied to scraping data and finding children. A lot of times we'll see there's not a lot of clues, but for example, if we can upload, if there can be a tool that can upload three or four different angles of a child's face when they go missing, maybe what happens is someone posts a picture on Instagram or Twitter that has a geo tag and this kid is in the background. That would be an amazing way of using AI and machine learning-- >> Yeah. >> Alison: To find a child, right. >> Well, I'll give you guy a plug for Cloudera. And I'll reference Dr. Naveen Rao, who's the GM of Intel's AI group, was on earlier. And he was talking about how there's a lot of storage available, not a lot of compute. Now, Cloudera, you guys have really pioneered the data lake, data hub concept where storage is critical. >> Yeah. >> Now, you got this compute power and machine learning, that's kind of where it comes together. Did I get that right? >> Yeah, and I think it's great that with the partnership with Intel we're able to integrate our technology directly into the hardware, which makes it so much more efficient. You're able to compute massive amounts of data in a very short amount of time, and really come up with real results. And with this partnership, specifically with Thorn and NCMEC, we're seeing that it's real impact for thousands of people last year, I think. In the 2016 impact report, Thorn said they identified over 6,000 trafficking victims, of which over 2,000 were children. Right, so that tool that they use is actually built on Cloudera. So, it's great seeing our technology put into place. >> Yeah, that's awesome. I was talking to an Intel person the other day, they have 72 cores now on a processor, on the high-end Xeons. Let's get down to some other things that you're working on. What are you doing here at the show? Do you have things that you're doing? You have a panel? >> Yeah, so at the show, at South by Southwest, we're kicking off a virtual hackathon tomorrow at our Austin offices for South by Southwest. Everyone's welcome to come. I just did the liquor order, so yes, everyone please come. (laughing) >> You just came from Austin's office, you're just coming there. >> Yeah, exactly. So we've-- >> Unlimited Red Bull, pizza, food. (laughing) >> Well, we'll be doing lots and lots tomorrow, but we're kicking that off, we have representatives from Thorn, NCMEC, Google, Intel, all on site to answer questions. That's kind of our kickoff of this month-long virtual hackathon. You don't need to be in Austin to participate, but that is one of the things that we are kicking off. >> And then on Sunday, actually here at the Intel AI Lounge we're doing a panel on AI for Good, and using artificial intelligence to solve problems. >> And we'll be broadcasting that live here on The Cube. So, folks, SiliconAngle.tv will carry that. Alison, talk about the trend that, you weren't here when we were talking about how there's now a new counterculture developing in a good way around community and social change. How real is the trend that you're starting to see these hackathons evolve from what used to be recruiting sessions to people just jamming together to meet each other. Now, you're starting to see the next level of formation where people are organizing collectively-- >> Yeah. >> To impact real issues. >> Yeah. >> Is this a real trend or where is that trend, can you speak to that? >> Sure, so from what I've seen from the hackathons what we've been seeing before was it's very company-specific. Only one company wanted to do it, and they would kind of silo themselves, right? Now, we're kind of seeing this coming together of companies that are generally competitors, but they see a great social cause and they decide that they want to band together, regardless of their differences in technology, product, et cetera, for a common good. And, so. >> Like a Thorn. >> For Thorn, you'll see a lot of competitors, so you'll see Facebook and Twitter or Google and Amazon, right? >> John: Yeah. >> And we'll see all these different competitors come together, lend their workforce to us, and have them code for one great project. >> So, you see it as a real trend. >> I do see it as a trend. I saw Thorn last year did a great one with Facebook and on-site with Facebook. This year as we started to introduce this hackathon, we decided that we wanted to do a hackathon series versus just a one-off hackathon. So we're seeing people being able to share code, contribute, work on top of other code, right, and it's very much a sharing community, so we're very excited for that. >> All right, so I got to ask you what's they culture like at Cloudera these days, as you guys prepare to go public? What's the vibe internally of the company, obviously Mike Olson, the founder, is still around, Amr's around. You guys have been growing really fast. Got your new space. What's the vibe like in Cloudera now? >> Honestly, the culture at Cloudera hasn't really changed. So, when I joined three years ago we were much smaller than we are now. But I think one thing that we're really excited about is everyone's still so collaborative, and everyone makes sure to help one another out. So, I think our common goal is really more along the lines of we're one team, and let's put out the best product we can. >> Awesome. So, what's South by Southwest mean to you this year? If you had to kind of zoom out and say, okay. What's the theme? We heard Robert Scoble earlier say it's a VR theme. We hear at Intel it's AI. So, there's a plethora of different touchpoints here. What do you see? >> Yeah, so I actually went to the opening keynote this morning, which was great. There was an introduction, and then I don't know if you realized, but Cory Booker was on as well, which is great. >> John: Yep. >> But I think a lot of what we had seen was they called out on stage that artificial intelligence is something that will be a trend for the next year. And I think that's very exciting that Intel really hit the nail on the head with the AI Lounge, right? >> Cory Booker, I'm a big fan. He's from my neighborhood, went to the same school I went to, that my family. So in Northern Valley, Old Tappan. Cory, if you're watching, retweet us, hashtag #IntelAI. So AI's there. >> AI is definitely there. >> No doubt, it's on stage. >> Yes, but I think we're also seeing a very large, just community around how can we make our community better versus let's try to go in these different silos, and just be hyper-aware of what's only in front of us, right? So, we're seeing a lot more from the community as well, just being interested in things that are not immediately in front of us, the wider, either nation, global, et cetera. So, I think that's very exciting people are stepping out of just their own little bubbles, right? And looking and having more compassion for other people, and figuring out how they can give back. >> And, of course, open source at the center of all the innovation as always. (laughing) >> I would like to think so, right? >> It is! I would testify. Machine learning is just a great example, how that's now going up into the cloud. We started to see that really being part of all the apps coming out, which is great because you guys are in the big data business. >> Alison: Yeah. >> Okay, Alison, thanks so much for taking the time. Real quick plug for your panel on Sunday here. >> Yeah. >> What are you going to talk about? >> So we're going to be talking a lot about AI for good. We're really going to be talking about the NCMEC, Thorn, Google, Intel, Cloudera partnership. How we've been able to do that, and a lot of what we're going to also concentrate on is how the everyday tech worker can really get involved and give back and contribute. I think there is generally a misconception of if there's not a program at my company, how do I give back? >> John: Yeah. >> And I think Cloudera's a shining example of how a few employees can really enact a lot of change. We went from grassroots, just a few employees, to a global program pretty quickly, so. >> And it's organically grown, which is the formula for success versus some sort of structured company program (laughing). >> Exactly, so we definitely gone from soup kitchen to strategic partnerships, and being able to donate our own time, our engineers' times, and obviously our software, so. >> Thanks for taking the time to come on our Cube. It's getting crowded in here. It's rocking the house, the house is rocking here at the Intel AI Lounge. If you're watching, check out the hashtag #IntelAI or South by Southwest. I'm John Furrie. I'll be back with more after this short break. (electronic music)
SUMMARY :
Brought to you by Intel. And in the news today, although they won't comment on it. and you guys partner up, And I've known the founders, Mike Olson and Amr Awadallah. So Alison, talk about what you guys are working on. I kind of stepped into the role for them to track and see what's going on with the dark web, We had Frederico Gomez Suarez on, donating to the soup kitchens and what not. You're starting to see a community approach and actually taking it to the next level. but in the '80s and '90s, child exploitation in the cloud era that we live in. Using the machine learning now and our hope is we can figure out some different the data lake, data hub concept Now, you got this compute power and machine learning, into the hardware, which makes it so much more efficient. on the high-end Xeons. I just did the liquor order, so yes, everyone please come. You just came from Austin's office, So we've-- (laughing) but that is one of the things that we are kicking off. actually here at the Intel AI Lounge Alison, talk about the trend that, you weren't here and they would kind of silo themselves, right? and have them code for one great project. and on-site with Facebook. All right, so I got to ask you the best product we can. What's the theme? and then I don't know if you realized, that Intel really hit the nail on the head I went to, that my family. and just be hyper-aware of And, of course, open source at the center which is great because you guys are in the Okay, Alison, thanks so much for taking the time. and a lot of what we're going to also concentrate on is And I think Cloudera's a shining example of And it's organically grown, and being able to donate our own time, Thanks for taking the time to come on our Cube.
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