>>The cube presents HPE discover 2022 brought to you by HPE. >>Welcome back to the Cube's day one coverage of HPE discover 2022 live from Las Vegas. Lisa Martin, here with Dave ante. We've got a couple of guests here with us next, gonna be talking about industry transformation, please. Welcome, brought off director of global industry and sustainability marketing and Andy Hulk, halter senior director at worldwide industry sales programs, guys from HPE. Thanks for joining us. You bet. >>Thank you for having to >>Be here, >>Industry transformation. That's a big term. It's not a new concept, but we see so much going on. Andy, talk to you about industry transformation, from your perspective, where are customers, how are they capitalizing to really make data a true currency? >>Right? Well, underlying all this is, is the data that is becoming so complex, but at the same time, there's specialization required in each industry with the different applications that the industries are running and our ability to bring that forward and connect all those things is a big trend going on. And as we see that developing over time, um, we're getting more, um, connecting those different applications that are running is becoming more, uh, every day we're doing more of that. >>One more. >>So where do you wanna start? What's your favorite industry to, to transform? Uh, I mean, financial services is, you know, got the right, the whole blockchain thing going on, uh, industry 4.0 and manufacturing, you know, retail, everybody has, uh, you know, an Amazon war room, you know, energy now with EVs and, and solar and everything else and the price of oil. And, and now you throw in inflation and supply chain and you, I mean, it's just, every industry is getting disrupted. I, I wanna make an observation. You guys tell me what you think. Yeah. You know, think about the, the incumbent industries. They, they generally have data at the outskirts. It's all siloed and they're trying to put it at the core and that's a big challenge for them. What are you guys seeing in terms of who is having success with that? Do you have examples? What role do you play? Yeah, we have so much to talk about, right? Yeah. >>Yeah. Let me I'll jump in here. Um, I mean, I think one of the unique ideas is all this interest industries you mentioned, there are all trying to learn from each other, right? If you're a financial institution, you wanna understand what retail is doing because you wanna serve your customers better. Right. You wanna look at, you know, some of these technologies, how they're being applied. Um, you look about like sustainability industries are trying to learn how to do that better from each other. So there's this notion of industry and transformation is it's kind of twofold. It's one. How are these industries almost like entering new markets? I mean, you look at, at all the tech, tech companies out there, they're all getting in into payments, for example. Right. You know, Google pay app. Yeah. Mm-hmm <affirmative> so that's just like one example of where you're seeing the kind of, that, that blurring of lines between industries happening >>Content, uh, Amazon getting into grocery. And so in, in the premises, that data is the enabler. I mean, right. For decades, we've seen a, a, a stack, a vertical stack within an industry where, yeah. Where, whether it's, you know, research and development, manufacturing, sales, and distribute marketing, you were in that industry stuck for life. Right. And now all of a sudden data allows you to traverse industries. Yeah. This dual disruption agenda that you mentioned, right? >>Yeah. It's, it's, it's really, as it's core is because these companies have the ability to take advantage of that data even more. And they're trying to serve their customers even better that that's kind of opening up these new doors for them to, to do that because that's, you know, and again, there's so many good examples out there. Uh, automobile manufacturing are looking towards the gaming industry, you know, to how do they design controls, you know, that kind of stuff is, you know, as example. So you see, you know, all kinds of that. You mentioned also that, you know, everybody's trying to bring the data to the core. I don't, I don't think that's necessarily true. I think you heard earlier today in the keynote, you know, that that companies want to be able to, to take advantage of the data, data, wherever it is. Um, if it's the edge and a factory floor, if it's in a, you know, it's patient data sitting somewhere, you want to, you know, handle it where it is, and there's a cost to doing that, to bring it all >>Together. Yeah. So by the way, I wanna clarify you're absolutely right. The data by its very nature is distributed. Sure. When I say core, I mean, put it at the core of their business. Sure. That's >>What, I mean, >>Fair enough by data first, but your point is really, we're gonna talk about that. Yeah. Because it brings, brings so many other challenges with how you deal with that. But please jump in Lisa. Yeah. >>I was just gonna ask you, Brad, you talk about the blurred lines between industries. Yeah. And talk to us about how is HPE a facilitator of those industries learning from each other. You have such breadth in so many different industries as Dave mentioned, but how are you that enabler, if you will, of allowing them to, to be able to have data be that key. >>Yeah. Yeah. I think, I think it just comes through the experience of working with these customers, um, you know, in these various industries. And then, um, there's so many times where customers come to us and they want us brief and again, they wanna learn for these other industries. So we're an aggregator of that technology. We obviously UN understand the technology with the cloud or, you know, edge or, you know, anything we're doing in with data. So we're using those, you know, those lessons and just applying those out there, um, you know, to those industries. So it's, I think it's just us as an aggregator. >>You, you, how how's the customer experience changing any we heard from home Depot this morning, they were focused on the customer experience and, and their associate experience. Right? Yeah. Bringing those together maybe. >>Well, you know, what we also heard this morning is the different personas, right. That are out there and being that are looking to transform their business. Yeah. And each of those personas is still linked together by the data, but they want to use it in different ways with different applications and the ability to connect all those things. Again, they're learning from each industry. So what home Depot learns about their mobile apps, maybe something that we can deploy in, uh, manufacturing, um, as far as locating things on the floor and connecting the edge data in, bring it in to, and then use that to analyze, use AI models, to do predictive behavior, uh, preventative maintenance, all these things are similar uses of connecting the data, but then applying to the specific industry use case. Yeah. And that pivot of that horizontal use of the data into those specific demands by, uh, at the personas within the, the, the different industries is what we're, we're >>Focused on. Yeah. And the technology is like an accelerate, you know, here. So you're think about like something like 5g, right. 5g is gonna accelerate, you know, a lot of transformation in various industries. Um, throughout that, I mean, tech, you know, the technology alone is not really what the, the, the customer cares about it. They, they care about what do I do with that? What kind of outcome can I get? Right. >>I wanna ask you, Andy, about the customer conversations, you talked about the personas, we've been talking about data democratization for a very long time. Mm-hmm, <affirmative> obviously is a challenging thing to do, but how were you seeing customer conversations, change and evolve, especially over the last couple of years where every L B has to have access to data and be a driver of its value. >>Right. Well, the customer, you know, historically H HP's, uh, background is in infrastructure and we've served industries in the data center for a legacy, right. Mm-hmm <affirmative>, but now they're saying it's more, you know, I've gotta talk to, uh, more people in my business as a data center owner, I've gotta serve these folks, understand their business. And as a supplier, to me, you need to understand them as well. And sometimes help me with that conversation and help me see the things to make those connections that I may not know as a data, you know, as a, as an it professional. Um, and how do we challenge the business to think about different ways of doing things in the industry? So how do we, we think about, um, you know, bringing those connections from other industries in, and, and, uh, uncovering, uh, opportunities or problems anticipating problems in those deployments that they may not have seen by their staying in their swim lane. >>Yeah. You know, I'm, I'm touring on this topic because on the one hand, I think about the, the big data era and, and, and I know a, of, a lot of failures to, to return, you know, the expectations and it wasn't a fail fast. It took a decade, you know, to get there. And part of the failure domain was to your earlier point, Brett, everything was sort of shoved into this centralized location. Yeah. You have this hyper specialized data team, and everybody has to go through them, but organizations I think are now realizing it, like, like your thoughts on this, that data has to go out to the lines of business. It has to be contextualized. People are now talking about building data products and monetizing data. And yeah, that's really, to me what digital transformation is about. So, but generally speaking, most companies are not great at data. They have a lot of data. Yeah. A lot of, lot of data line around insights. I think we heard in the morning keynote are scarce. Right. So what's your vision for how this evolves? >>Yeah. I think, I think, you know, from the data perspective that again, the, at the core is how do I serve my customer better? Right. So, you know, whether that is actual, you know, customer data that you want to sort of up personalized offers for, or, you know, make decisions of, you know, medical decisions for their, you know, for their, you know, better patient outcomes. So if they keep that in mind, then, you know, as far as how it's used by the different lines of business there, you know, that's where we can help facilitate, you know, in many ways. And that's where, you know, cloud becomes a, you know, a really key technology, um, you know, having that flexibility to, to move it around as needed, create the, you know, um, deliver the workload where the customer needs it, that, you know, that sort of idea is, is where we're, we're going with this. >>I think, yeah. I'd, I'd like to give you an example, um, please, in the FSI industry, uh, out here on the floor, we've got a demo on payment systems, right. And we've been doing that, uh, with our nonstop, uh, product and supporting that, uh, in the, in the banking industry for 10 years or more. And it's evolved over time to be one of the, you know, it's a ubiquitous across the, in the support. Yeah. Um, but now we're talking about new regulations with all the global events that are going on, you know, crazy stuff that more pressure on the banks to, to comply with that, um, worries about money laundering and fraud prevention. Well, connecting those, the data from those payment systems into the AI modeling that is now being deployed to do more sophisticated fraud detection and Mon money laundering detection and all of those kinds of things, how you connect those together as an example, what we're seeing, how we get more insights by, uh, by the combination that we can bring together. >>And the insights is critical. Yes. Right. I mean, without it, the data isn't very useful. >>Right, right. Right. And I think even, you know, these, these concepts like swarm learning right. Where you're actually trying to aggregate a lot of those, you know, a lot of that data and, and provide, you know, even a broader data set to, to learn from is even, you know, more beneficial. >>I think the, when you think about the, the principles of this, this decentralized world, that's that it starts with an organization saying, look, we recognize that we can't shove it all into a data warehouse or a data hub or a single data lake. Yeah. We're gonna have all of those. And those are just kind of nodes in the mesh, like it's steel as Youma the GHI term <laugh> and, and, and, and increasingly data as product that can be monetized. We're hearing a lot more about this, and those are organizational yeah. Considerations. I mean, HPE can maybe facilitate that through whiteboard sessions, but, but the, that leads to, in order to, to democratize data, I need self-service infrastructure and I need data that can be shared and governed. I, I don't know about the last one, but you definitely are. Number three self-service infrastructure simplification. Yeah. Your version of cloud. How do you see that, uh, your, your role in that little vision that I just laid out? Do you buy that? >>You wanna take that or, >>Well, I, I think that we have, um, we definitely, because we, we see the data in all these different places and we're, we're trying to be agnostic to, um, you know, where it comes from, who owns it. It's how do you get it together and make it useful? And you don't have to capture it. You don't have to own it, but you may own some of it. You may borrow some of it. You may rent some of it. You may buy it and you may bring it together and they'll use it for the purpose. And then move on to expand into new things that you learn from that you may then monetize, um, in all those different ways. So we have a role of making that platform in a way that you can see it in different ways and use it consistently and repetitively and GRA gain more value of it, and then apply your applications and, you know, all those other things that you do. But that, that bringing together agnostically is a big part of our offering. >>And, and am I, am I not correct? I'm in my thinking on H HP's value is providing that infrastructure, uh, to be able to do just, just that that's your swim lane, if you will. And >>It is, but we're being asked to move up the stack and provide not only the infrastructure now, the platform, the ability to offer that platform, uh, in our HPE GreenLake offering where we're, we now can, you know, have cloud-like services on prem. It doesn't really matter where the data sits, um, and then plug in the applications and even manage those applications for the >>Customers. Okay. So, I mean, I see you as I, as, and Paz, which that up to stack yeah. The ability to, okay. I want whatever Python or open shift, I wanna build applications now on that. Interesting. The management piece is something I, I excluded, um, be because an organization may say, Hey, we need help managing this stuff. Right. But I see that, that I, as in pass, as infrastructure, you're not getting into applications where you're getting, you're not >>No other than letting, letting customers, you actually build on top of that. Right. Right. There's a >>Lot of customer, you're an enabler. >>Absolutely. Yeah. You look at some of the things we're doing with, you know, with our escrow platform and things like that. Right. You know, we're providing that development platform in a, in a really streamlined way of, of, you know, pushing, you know, applications out. I mean, little known fact, right. Is that most banks right now are hiring more developers right now than, than finance people. So all these, all these industries are becoming tech companies and that's, you know, that's the whole launch of the FinTech industry many years ago, and it's, you know, continued to evolve >>And they want to bring AI, they wanna bring data into their applications. And you, HPE I see is an enabler of >>That. Absolutely. Absolutely. >>Give us last question. As we wrap up here, give us the vision, like the next five years, what are some of the industry transformation elements you are forecasting if you have a crystal >>Ball. Yeah, yeah, yeah. I think number one, just an increased focus on personalization and customization. Uh, you know, you look at, you know, personalized offers when you add location based services, things like that, combined 5g, you know, like all this technologies, you're seeing a lot of that custom manufacturing, so those kind of trends are gonna continue. And we know that's, you know, those are the workloads that we gotta, you know, know know is coming, you know, down the pike and, and, and address those. Um, secondly I think AI, right, AI is gonna, is gonna be, you know, it's gonna impact every industry in a big, big way. You know, when like Andy talked right about, you know, fraud detection, uh, you know, manufacturing, robotics, those kind of things. Uh, and then I think, um, you know, lastly, just, just this more convergence, you know, of these industries, right. You know, tech is just, you know, impacting everything in such a big way. And so you're gonna see more of that, that blurring of lines between, between industries. So they jump into jump outta their normal swim lanes. Right, right. >>Be between machine learning and AI, we're gonna see efficiencies by doing things better, with less, uh, deviations and driving, uh, lower cost. And we're gonna see new capabilities come to the forefront and that's gonna be consistent across all industries. And it's gonna be based on the data. Both of those require the models, you know, the data go in and drive their models. Do >>You think any industry is more ripe for disruption? I mean, timeframe wise, you got healthcare, you know, like I always wonder, you know, how is AI gonna help doctors make better diagnoses already is yeah. Will, will AI make the diagnoses? Yeah. You know, retail, I mentioned before, you know, energy, you know, government is changing entertainment, media entertainment is, do you see any industry patterns where one is being disrupted more than the other? >>When we talk to customers, every industry thinks their industry is not going fast enough. And so it's like, you know, I think everybody is just so hyper focused on, you know, what they are involved in and then their domain that, uh, you, you, depending on who you talk to. Yeah. I, you don't, everybody needs to do it faster, you know, more economically, um, and more efficiently. Right. And so >>I think, and they're all being disrupted now, too. Absolutely. It's not only have to do faster, but they've got to, um, transform to keep up with the demands of their >>Customer. Nobody's safe. >>Yeah. And the technology's just gonna continue to accelerate that. And that's the thing. And, and, and the market's becoming, you know, less forgiving as, as we go. So people have to react really, really fast in these markets, you know, and especially with all the other changes going on around us, uh, to, to actually, you know, make that impact. >>Interesting. I'm liking what's in this crystal ball. I'm gonna have to ask you guys for some cons after we wrap here. Absolutely. Thank you so much for joining David, me talking about industry transformation, tremendous amount of, of transformation so far and so much to go. It's exciting to watch. >>Yeah. Appreciate it. >>Have an, we appreciate it for our guests and Dave ante. I, Lisa Martin, you're watching the cube, the leader in live tech coverage. You AP back after a short break.

(lively pop music) >> Live from Mountain View, California. It's the Cube covering DevNet Create 2019. Brought to you by Cisco. >> Okay welcome back everyone, we're here at day two coverage live of coverage at Mountain View, Cube coverage of Cisco's DevNet Create. I'm John Furrier, your host, where all the action is in the creation side of two communities, DevNet, Cisco developers and then the open cloud native world entrepreneurship coming together to create products. Our next guest is Nik Kalyani, co-founder of WhenHub and TryCrypto. He's a builder, he's a creator, he's an entrepreneur. Welcome to The Cube, thanks for coming on >> John, thanks for having me. >> You just gave a long talk so I'll let you breathe a little bit. You're an entrepreneur, you're an inventor, you see things early. You got a lot of your hands on lots of good stuff here. This is the perfect place for you to be giving talks and hanging out. >> Absolutely I love the fact that people are here to learn. They're here to find out about the new innovative things that they can experience hands-on. I just gave a workshop on smart contracts, on the blockchain and I loved the questions I got and the energy that's there. >> What sort of questions were you getting? What was the interest? Where are people going at it? Because networking's a supply chain problem you can almost imagine applying blockchain to networking constructs. >> Yeah absolutely, you know blockchain is one of those technologies that is misunderstood quite a bit and some of the questions I got really helped me, help reinforce that. Ultimately, what I was trying to do is make sure that people understand that blockchain is not a solution for everything. There are certain things where there are scenarios where there are multiple un-trusted parties where blockchain is great, but otherwise it's just a slow database. So you want to make sure that you use it in the right scenarios and supply chain is a very common example where it's used, especially private blockchains. >> If latency's not a concern blockchain might be a solution if other things line up. Great point, I'm glad you brought that up. I want to just ask you because your profile as a person you're a visionary, you see things early. The part of the show here that's interesting is it's not like there's this research kind of thinking, although researchers tends to think about the waves coming. It's about what's here and now and what's coming but it's also making things real and creating. So a lot of the conversations are fun, exploratory, discovery orientated but also there's a lot of reality kind of grounded in it. You know entrepreneurs make some mistakes if you're too early, you're misunderstood for a long time. It's got to be a little bit early at the right time, timing's everything. Talk about the dynamic of timing and building and creating with big waves that are coming. You got cloud, you got blockchain, you got AI, you got machine learning. Talk about this dynamic. >> Absolutely, yeah so timing is so important, especially when you have start-ups right? You could have the greatest technology and maybe the market's not ready for it and so yeah it fails. My first start up was like that. I created something that the market was not ready for but fortunately the stuff I'm working on the market is ready for. So I think one of the things that developers, engineers can do is really look at how not necessarily how a technology is being marketed but what the adoption rate is. If there are more people jumping on it, and a good way to look at that is to look at GitHub and see how many people are creating samples, boilerplates, how many people are writing blog posts et cetera. That I think is a better indicator of whether a technology is ready for prime time or if it's just all vaporware. >> Tell about what you're working on now you're working on some very interesting projects. Where are they? What's the status, size of the team, collaborative open source. What's going on? >> So I have two start-ups I'm working on. the first one is called WhenHub. So we have a product called Interface that allows anyone to be an expert on any topic, and promote themselves through the platform. And allows anyone who's looking for expertise on any topic to find them and then pay for them and do a video call, get their questions answered and the whole transaction is handled via blockchain with either our cryptocurrency or you can use Apple Pay or Google Pay. So we launched a few months ago, we have about 75,000 users, it's growing very fast. We are just at the point right now where we are trying to scale-up. Our crypto token is called WHEN token. It's listed on five different exchanges. So that's one thing. While building that product one thing became very clear to me. Mainstream users have a very challenging time with using anything blockchain or cryptocurrency related. And it's through no fault of theirs, the ecosystem has been created for developers by developers and the tools lack empathy for the users. And that lead me to create an open source project called TryCrypto. The mission is to create free open source content and tools to make blockchain and cryptocurrency more accessible to users. >> To mainstream not the killer dorks and the guys coding. >> Yeah we want it to be like non-technical folks >> Is it the wallet that's the problem or is it just overall too techy? >> You know what John, the very word wallet is the problem. (John laughs) Because it gives this idea that there's something within it. As we were talking earlier, you know about blockchain, there's nothing in a wallet. It's just a placeholder for all of your addresses, right? So in fact, I'm trying to solve that problem with a new tool I've created called Photoblock, where I use a photo and emoji's to replace that. Yes, wallets are problems. The fact that it requires you to have all these parts in place before you can do anything useful, that's a big problem also. People really need to step back and look at the user experience and say what are the friction points and how can we eliminate them and that needs to happen before blockchain and cryptocurrency can have mass adoption. >> Talk about the choice of smart contract language used. Ethereum which was the hottest development oriented the most traction. A lot of ICOs kind of watered that down, it's still under 300. Other ones are emerging, NEO, EO, a bunch of other ones. It seems to be kind of like a NASCAR race, one's in the lead, someone's coming up. How do you look at that marketplace as other developers start to kick the tires? As people start building these real-world apps is that important to have a selector? Does it matter? What's your thoughts on selection? >> That's a great question. I think going back to what I said about how to evaluate a technology. You can see that Ethereum is still continues to be the leader, by far. So while EO and other blockchains have what appears to be a lot of momentum, if you dig down below the surface you don't find as much. So I continue to remain a big fan of Ethereum. Which doesn't mean I don't care for the other blockchains but I find that right now Serenity and Ethereum are a good way to move forward. I think EO is also a good platform to build on but I think their developing tools need to reach some level of maturity. On Ethereum, the folks that have created the truffle stack, the truffle and ganache package, have done a great service for developers because they make them so simple and easy. Something like that needs to evolve. >> Yeah and your point earlier I think it's important to know for the developers out there don't confuse the protocol and the token selection on smart contracts with blockchain. Again, you don't have to anything on blockchain 'cause it's a slow database. You're doing smart contracts which doesn't really require a lot of overhead. I mean it's a contract, it does. You want to have it reliable, but you're not doing zillions of contracts per second. The IOPs are not that high. >> Yeah, actually smart contracts is also a very misunderstood term. In fact, someone asked me is it legal contracts or medical contracts, what is it? A smart contract is really just an application. A programming code that runs on the virtual machines on blockchain. They call it a contract because once it's out there it's immutable. Which means the rules are defined, known and fixed and can't be changed. So when you create a smart contract, really what you're doing is handling a very small amount of data that you want to persist forever that runs with some rules. >> And in a decentralized world, as we call it in our community, it's a digital handshake. You agreed that we would do this, there it is, it's un-hackable. What are the cool things you're working on? What else you got? Opensource project's awesome. You got a lot going on. Life's good. >> Life is good. As I mentioned, Photoblock is the thing that I'm really excited about. Another app that we are building is called Public Record. The problem we are solving there is that in areas where there is strife, or maybe there's dictators et cetera, sometimes when you have people who have photos of some crime occurring or some event occurring, they are reluctant to share it because it could be traced back and have adverse consequences. With Public Record we are building a smart contract driven blockchain app. Where you can just take a photo and it will push that photo on to IPFS. Which stands for the InterPlanetary File System, which is a decentralized file system. It will anonymize the photo. It will strip all the stuff that your camera puts on there like GPS, the camera model et cetera. It'll manipulate that photo and it will then put a hash of that on the blockchain and make it available by location. So you can go to any location look at all the photos that people have taken there that are completely anonymous and impossible to track back to the >> And what about tampering proof? You have origination data, you strip out the real origination data, that's really important for some of these countries where people get killed for sharing or trying to get the backdoor out of the country for political revolution or just simply I don't want anybody to know. How about tamper proof? >> It is, it's on IPFS, which is immutable file system. What we also do is we manipulate the colors and tones of the photo a little bit so it's impossible to even use AI to go back and reverse engineer and figure out who created the photo. The location, the time and the actual content of the photo is not tampered. So Public Record will do that. >> Just a little quick Q and A on your company. Did you do an ICO, did you finance it yourself? >> With WhenHub we did do an ICO, but it was at a time when the market was at its bare things so our ICO was moderately successful. In addition to the ICO funds, we are primarily funded by one of my co-founders, Scott Adams, the creator of the Dilbert comic strip. We are doing quite well. >> He's a cool guy to hang out with, huh? >> He is. >> Never a dull moment? >> Never a dull moment, I learn quite a bit. >> Congratulations. How do people find out how to hang out with you? You got some good things going on here. Where do you hang out? What do you do for fun? What events do you go to? What's going on with you? >> I'm on Twitter quite a bit. >> Say your Twitter handle. >> It's @techbubble. I'm there. I like to blog. on TryCrypto and also my own personal blog. I go to meet-up events here in Silicon Valley and I do make an effort to speak at least five to six conferences each year. >> Aim it forward. >> Yep. >> A lot more action going on in crypto and token economics not just from an ICO standpoint always been some negative scams out there and global fraud, but generally, blockchain and token economics is real and getting more traction and soon I think it will be clearer. Your thoughts on that, if you could share your perspective in terms of the opportunities around those two areas. >> Like any other new and exciting technology goes through the hype cycle, they've gone through that now. I think there's really two types of people in this ecosystem. The ones that are focused on the cryptocurrency and the pricing around it et cetera. But I'd really like to separate that from the blockchain aspect of it. Blockchain is a very real technology, it's a really different technology that the world has never seen before. Yes, it's very true that not everything is a good candidate for the blockchain. But there are many, many scenarios where there are multiple un-trusted parties that are excellent for blockchain. I think what needs to happen is persons in leadership position need to really evaluate: what are the scenarios where there are un-trusted entities involved? And limit their blockchain involvement, test pilots, all of that they're more likely to see more success. Versus just throwing blockchain into it, replace the database, 'cause that's guaranteed to be a fail. >> Nik, great to have you on. I totally agree with you. The team here we were in Puerto Rico, we've been in the Bahamas, we've been Toronto we've been to all the blockchain events. Consensus is coming up in New York. We might be there, May 14th. Patrick, getting ready to head down to New York. Maybe go down there. Great to have your perspective. Great to see the blockchain conversation coming in here as the emerging tech and the creation here at DevNet Create continues. Thanks for coming out. >> Thank you so much. I appreciate you having me here. >> More Cube coverage here coming live here at Mountain View after this short break. (pop music plays)

>> Announcer: Live from the Wynn hotel in Las Vegas, it's theCUBE covering Magento Imagine 2018. Brought to you by Magento. (music fades out) >> Hello everyone welcome back we are here, broadcasting here at the Wynn in Las Vegas for the Magento event here, theCUBE with exclusive coverage 2018, Imagine 2018. And I'm here with John Stockton, who is the Vice President of Product Management at Magento. Tell me about the new product news really modernizing the e-commerce tag and enabling digital growth. Great to have you. Thanks for coming on. >> Great! Thanks for being here. >> So, you guys have a digital experience culture here at the company but one of the things that's interesting is the modern stack of e-commerce needs an upgrade. >> John S.: Right >> It's been talked about for years. You guys are doing that, you've got thousands and thousands of customers and partners you've got product news here. >> John S.: Yep. >> Let's dig into the news, what do you guys have, what are you refreshing, what are you bringing to the table? >> Well it's a really exciting time here to be at Magento. We are announcing a number of big initiatives here at the conference. The first is around our superior shopping experience goal, our goal is to continue to support an evolving consumer culture where more and more people are doing things on mobile devices, more and more people are doing things in store. >> We've been working very closely with Google on their progressive web apps initiative, and we'll be announcing here our PWA developers studio is going to be an early adopter program and generally available at the end of the year. That's going to enable Magento merchants, and our partners, and our ecosystem, to be able to create really cool progressive web apps. Progressive web apps are going to revolutionize the way we experience digital commerce on mobile devices, they're much more performant, much faster. They're going to be the way of the future and I don't think any merchant in the world can afford to ignore them. Our PWA dev studio is going to make it easy for merchants to create those apps, and that's really exciting. >> That's the first big news. >> John S.: That's the first big news. >> Let's dig into that, I know you got two more I want to get to but, this is kind of important. We've been hearing about mobile first for years. >> John S.: Right. >> Certainly Google has put the screws on search results, >> John S.: Absolutely. >> response time on mobile. What's the impact to customers on this news, what does it give them? >> Yeah, for a lot of our customers more than 50% of their transactions today are coming from mobile so it's just a trend that they can't ignore at all. What happens when you take a native app in mobile today is, you might be able to do a bit of work with responsive design but the performance expectations the consumers have for a page loading instantaneously, for no delays in scrolling around, for checkout. Increasingly things like Apple Pay and Google Pay, the ability to just do a facial recognition and actually check-out and pay for something on a phone. That's what consumers are going to expect in the future, and PWA is really the only way you're going to be able to meet those expectations. >> That makes them have to take a web response design, >> John S.: Right. >> and make it feel like a native app. >> John S.: Yes. >> Both performance, and experience. >> John S.: (talking over John F.) Very high performance and very high integration with the actual phone itself. >> Alright so the next announcement is what? >> The next big this is on our Omnichannel initiative we want to enable our merchants to be able to sell effectively in any channel. The big news there is we are going to be releasing a Amazon sales channels module for Magento commerce that enables the Magento merchant to push their catalog out to the Amazon marketplace, do things like dynamic competitive pricing, and then track all that transaction data as their products are sold on Amazon. So from directly within Magento they can manage both channels, and see all their results all in one place. >> So this is kind of interesting. Amazon obviously is Amazon, we know what's going on with those guys. So what's the improvement, I mean obviously you can publish-- >> John S.: Right. >> Amazon marketplace. What's the innovation, where's the new updates, you mention pricing, the relationship with Amazon is it the code native, what's going on? >> The innovation is in the data integration of getting you product catalog into Amazon which is going to be easier than ever before. You're going to have visibility into performance within Amazon directly from Magento, and then all that transaction data is going to come back to Magento. So when you're using Magento commerce or our business intelligence tools, you're going to have a single source of truth for how you're performing across both channels. >> John F.: And plus massive sales opportunity for growth >> Right. >> Just on a sales perspective. (laughing) >> Right, right, yeah, yeah. >> Amazon's the big gorilla. >> Yep. >> Okay so third announcement? >> The third announcement is in our business intelligence planning so we have a Magento business intelligence product is now available to all Magento customers who have a commercial license with us, at no extra cost, so. MBI is a full-stack business intelligence data warehouse solution that tracks all your data from all Magento products, commerce, order management, and rolls it up into great dashboards, visualization tools, allows you to integrate it with Google analytics and other data sources, so. We're collecting rich data on consumers behavior across both your physical store, with our order management solution, and your online properties with Magento commerce, and giving you really an unbeatable combination of data points on your consumers that's going to really unlock a lot of potential value. >> So does this bring more wrangling to the table, less complexity, offline-online kind of perspective? >> Yeah a lot less complexity. It is an out of the box PI solution, it's an out of box data warehouse that integrates the core data that you want. We have a pro edition that allows you to integrate your other data, so you could integrate CRM data or other things. It's a great way to get a single source of truth reporting solution for all of your commerce touch points. >> And that's all customers, no charge, part of the platform? >> Yeah the essential edition is now included no charge, and there is a pro edition that is a premium product. >> So product, you run the product management, which you got to-- >> Yep keep your eye on the prize, you got to look at the engineering, and then look at the customers. You've got to kind of make decisions, so as you look at the growth of commerce, just in general, online. >> Yeah. >> There's no denying that we're going to a whole nother level. >> Yep. >> (laughing) How do you guys prioritize? (laughing) Because I mean, there's like so many things you could work on. >> Yeah, it is-- >> What are some of the guiding principles, how do you guys make these decisions, what's the internal DNA like? Share some inside baseball, what goes on? >> Yeah sure. You know our philosophy is the three pillars I mentioned, superior shopping experiences, omnichannel, and business intelligence, those are areas that we know are durable areas of investment that are going to provide value to a merchant. The fourth one is our open ecosystem, and that's really unique to Magento, so we partner with over eleven hundred partners, we have an open source platform that a community contributes to. We're doing a lot to get a lot more leverage out of that, and that allows us to innovate a lot faster. So for example, the day the Amazon patent expired, we had a community partner submit a one-click order feature into the code base, we ran it through a quality assurance product. And I believe we were the first to market with one-click order. So what happens is, even beyond the core organic development that the internal R&D team is doing, we have so much innovation going on, that's customer driven, partner driven. That gives us a very rich opportunity to go into areas that, even where we are following our partners or our community, we're able to incorporate things into the product as the market demands them. >> You know I think that's a unique and compelling thing that's different I think about you guys that I like is, you know the old model was we got to own everything, >> John S.: Right. >> every little feature. And you know you look at startups out there, oh that's really a feature not a startup, that's the old joke of silicon valley but, the reality is, is that, you have partners that have business, >> John S.: Yep. >> So they could build a really hyper focused feature, >> John S.: Yep. >> Bring it to the table, you incorporate it in through your ecosystem, >> John S.: That's right. >> That's what you're referring to, right? >> Yeah absolutely, and you know, I think the business model around closed platforms is kind of fundamentally flawed in that regard, because the vendor can never keep up with the rate of innovation. Especially not a space like e-commerce where things are happening so fast, it would be impossible for any one vendor to stay on top of it all. >> John F.: So your strategy: Stay to your core pillars >> John S.: Yep. >> Let the ecosystem innovate, you've got the open source which is the playground for more innovation-- >> John S.: Yep. creative ideation. And then you have a pipeline in through the product team. >> Yep. >> For QA, quality assurance kind of thing going on there. >> Absolutely, absolutely. >> And then ship it our to all your customers-- >> That's right. >> Through what, marketplace? >> That's right. Well we have a variety of ways to get out. So our partners can get extensions out to the market through our marketplace, which is the best place to get Magento extensions. We're also doing a core bundled extension program, so we will be announcing tomorrow that we're-- we have three new core bundled extension partners. We're partnering with Vertex for tax, (mumbling) for deferred payments, and Amazon Pay as a payment method. So those are integrations that those vendors have done to Magento, that we have certified and blessed as the highest quality. And merchants who deploy Magento 224 which will include those bundled extensions and turn them on with the flip of the switch. So we're doing a lot more innovation to make those solutions available to customers. >> I mean it's innovative because you have some things that might not be in the product, well we've got resources, there's always the contention for resources, but when you've got partners innovating. I just saw folks, I was taking a lunch break walking around, you got a coin crypto solution here, hey we could do, you know, 400 tokens. >> John S.: Yeah. >> Or I don't even know, it's like thousands of tokens but, if someone wants to do say cryptocurrency. >> John S.: Right. >> A partner steps up, >> Yeah. >> And that's enabled, that's an option >> Yes, yep. >> So today I want to take bitcoin, >> Yep. >> You could fit that in. >> John S.: Yes, absolutely. it also gives us great advantage on our global reach as well because we can work with partners who want to localize this and take us into markets where we don't have direct presence today. But the open platform and the fact that we're so partner friendly and ecosystem friendly, makes it possible for other people to build businesses and to take us into places faster than anybody else. >> We were talking before we came on camera about your previous experience, you've been in the industry for a while, you've seen some waves. We know, we're old enough to see some of those. E-commerce, and again, e-commerce is 25 years old, and you know it's always been kind of monolithic, you know, one directional. >> John S.: Right. You push to an endpoint, yeah you got JSON now endpoints but the demand is for rich experience, consumer to consumer potentially, >> John S.: Right. >> Peer to peer action, >> John S.: Right. >> All this stuffs going on, what attracted you to these guys for you job, and what do you look at in terms of big waves, that you guys want to ride on. >> Yeah, you know what attracted me, Magento is my first opportunity to be at an open source platform company. And so the excitement all around here at this event is really validating that this is a fun place to be and this is a great approach to market, I think it's a much more interesting way to build products than the old school ways are. So I'm really excited about that. You know, to your point about evolving needs, both the omnichannel need and then also, we've been doing a lot of b to b scenarios, so we have customers using Magento in very innovative ways that again, are outside the box of what we intended when we first built the product. We have partners here who are doing marketplace solutions right now, where our customers are hosting marketplaces where other consumers are selling products to each other, which is a really cool use case. We have always had customers using us in a b to b context, even though we didn't have native b to b functionality built in. In two dot two which just came out last year, we made a big investment to beef up some b to b capabilities in the product and we'll be making more investments in those in the coming years as well. >> Everything flows from the b to c because, mobiles expected there-- >> John S.: Yeah. >> Now you're seeing mobile first-- >> John S.: Yeah. >> cloud first-- >> John S.: Yeah. >> for b to b-- >> John S.: Yeah. And they're kind of upping their game-- >> John S.: Yep. >> You got to up your game, you know everything's online now. And a lot of, if not all of our b to c customers have some b to b dimension to their business, right? So it makes sense for their digital platform to serve not only their direct consumer up fronts, but all their commerce initiatives. >> What's the big thing that you see out there, for the b to b customers because I see b to b really, moving faster now-- >> John S.: Yeah. >> Than ever before-- >> John S.: Yeah. >> Because they used to have the old websites-- >> John S.: Right. >> Now they're puttin' rich media on there they want to do some, you know, some for some service-- >> John S.: Yeah. >> Everything's moving digital-- >> John S.: Yeah. >> On b to b-- >> John S.: Yep. >> Is it awakening, is it-- >> John S.: Yeah, no I think-- >> like, they're waking up and smelling the coffee, what's going on? >> I think it is, I don't think, you know, people are people, and whether you're shopping for a blender or you're a procurement officer and you need to buy IT equipment, you have expectations that you're going to be digitally served with a high quality. The market is moving that way very fast, there's a lot of potential to create better experiences for your customer that way. There's a lot of opportunity to get more efficiency out of your processes by bringing them to the digital so that they can carry on. >> And then obviously outsourcing the role of the community is super important. Talk about the labs, Magento labs, how does that fit into all this, we saw some folks up there gettin' awards on keynote today. >> John S.: Yeah. What's this labs thing about? >> So we have a program with our Magento masters where we recognize people for contributions to the community and so we gave out awards yesterday morning for the top contributors. We had in the two dot two dot four release, that's coming out tomorrow, we had over 200 community contributions before submitting. Enhancements to the product, fixes, improvements. Security improvements, performance improvements, so the amount of contribution to the community is still, really, from the community is still really really valuable and we really recognize and reward and support that. >> Real competitive advantage. So I got to ask you the data question. >> John S.: Yeah. >> The role of data's so valuable you're seeing data, whether it's IOT devices being potentially in retail outlets i mean, wearables is a IOT device. >> John S.: Yep. >> You know Apple pay could be considered a wearable, to some degree as a device. But data moving around, having data integrate-- >> John S.: Right. >> Is a huge issue-- >> John S.: Yes. >> How is that impacting your business, obviously can imagine pretty significantly impacting both market intelligence, real-time bidding, real-time user experiences-- >> John S.: Yeah. >> Without data you really can't get near real time. >> John S.: That's absolutely right, yeah. >> What's your view on that? >> So data is going to be the next big revolution, I think, as digital commerce spreads across all panels consumers are going to expect you to know who they are when you walk in the store, you, they, you remember the past transactions and interactions you had with them. You're personalizing your outreach and experience for them. Data is key to all that. Right now we're in a foundation building phase where we're getting all that data into Magento business intelligence, we're building a data lake. We recognize, for our customers, that connecting all that data together and rationalizing it all is a challenge. We think we can do a lot to solve that challenge for them through our business intelligence tools and our data. >> John great to have you on theCUBE sharing the insights, final question for you is what's one or two things that someone might not know about Magento that they should know about? The approach, the products, how you guys build technology, happy customers, let's see one-two things that they should know about, that may not know about. >> I would say I mean, I think people know Magento as an opensource platform, an opensource brand. They may not know that we are having a lot of success up market right now, we are increasingly getting pulled into enterprise businesses and running very large-scale businesses for people. They may not know us as a b to b solution provider, they may think of us as a b to c only solution provider, so we're doing a lot in b to b right now. They may not know how much we've invested in the people of Magento. In the Austin office where I work, we've more than doubled in size in the last year. So we are growing like crazy, we're bringin' a lot of talent to the company and it's a great place to be. >> John F.: Yeah, you've got a great ecosystem. And what's the reason why you guys are being successful, speed, performance, flexibility, all of the above, what's the key thing? >> All of the above, I mean, I think we get a lot of pull from the market, the Magento brand is still very solid, there's a lot of people out on opensource who are looking to upgrade and move up and that creates a great pipeline for us. I think the competitive landscape is, got options on the lower end and options on the higher end that are a little bit old-school. I think we have an advantage in the innovation and the things we're bringin' to the market that's going to serve us well in the future. >> The pressure to go digital all the time, 100%, is really on every ones shoulders these days, everything's digital. >> John S.: Yep. >> John Stockton Vice President of Product Management at Magento here at Imagine 2018 in Vegas, theCUBE's exclusive coverage. Be back with more coverage after this short break. (pop music)

>> Narrator: Live from San Jose, California in the heart of Silicon Valley, it's theCUBE, covering QuickBooks Connect 2016. Sponsored by Intuit QuickBooks. Now here are your hosts, Jeff Frick and John Walls. >> And welcome back here to San Jose, the Convention Center. We're on theCUBE to continue our coverage of QuickBooks Connect 2016. We're here for the rest of today and onto tomorrow for two days at this great event, third year event, that is now going on with 5,000 attendees. So record attendance, great keynotes this morning, another keynote session coming up, by the way, in just about a half hour or so. We'll have some guests after that and then continue our coverage here tomorrow on theCUBE. Along with Jeff Frick, I am John Walls. We're joined by Yumi Clark who's the SVP of product development at Capital One. And Yumi, thank you for being with us here on theCUBE. >> Thank you very much. >> First time, right? >> Yes. >> On theCUBE. >> Yes, first time. >> So Capital One, what are you doing here? In a good way, of course. But what do you find of interest from a professional standpoint with the small business crowd? >> Yes, so Capital One is here because we want to meet our customers where they are today, and many of our customers are actually here at the show, QuickBooks Connect. Whether they be accountants or small business owners themselves, we are looking to build products for them and solutions for them based off of the pains that they have and the problems that they're having. So we're here to do much of a data gathering exercise and see what we can provide to our users. >> So I assume this is an ongoing process, right? This isn't just a one-time hit. Generally speaking, what do you hear from the people with whom you work or that you're supporting, in terms of their pain points for the services you provide and what you can do from a solutions standpoint? >> Yes, well actually here at QuickBooks Connect we have been doing some informal polls with the people that have been attending, and we often hear these types of things also as we're leading the businesses within the product development space. We're seeing a lot of the people talk about the passions that they have with regards to the business, and oftentimes they start the business because of their passion. They're actually not starting it because they want to start a business itself. Because oftentimes those businesses have a lot of administrivia tied to them in process. That's not what they're doing to start that business. They want to make sure that they're creating something that really speaks to them and speaks to their passions, and because of that, they've created a small business. >> But then, unfortunately, they have to tasks and they have to do accounting and they have to do payroll, they have to pay the vendors, and they have to get up from making whatever they're making and selling whatever they're selling to deal with the reality, and that's really where the opportunity at QuickBooks has done. But part of the thing they're trying to do is build this ecosystem not only to provide the tools, but really to provide other services to enable these folks to be successful. So within the Capital One world, as you look at small businesses as kind of a category, what are some of the unique challenges that they have that you guys are trying to help them with? How do you see the small business world as an opportunity? >> Yes, so in the same way, Capital One is also looking at that ecosystem. First and foremost what we do as a financial institution is provide very competitive savings and checkings and credit cards as part of our plethora of products that we offer. From a savings perspective, we have a 1% cash back, and from a credit card perspective we have a 2% cash back rate so that we're truly competitive from that perspective. In our recent surveys and the research that we've done, we've also seen that many of these small businesses, whether they're here or somewhere else, they have more than two bank accounts in order to run their small business. Also what we see is that they have anywhere between 10 to 12 different applications that they are stitching together to get their financial health of their small business right. Knowing that that's the problem, what we're doing at Capital One is helping them stitch that together. Not only do we have a competitive checking and savings accounts so that they can actually pay their bills and do the invoicing and the payroll, we are also looking at things to help them in future. And most recently in August what we did as Capital One is launch the Spark 401k service. 50% of all Americans either own or work for a small business so it's a huge crowd that needs to be addressed. Even though it's 50%, only 13% of those small businesses are offering some type of retirement benefit. And because of that we saw that as an opportunity and challenge that we can help resolve, and that's why we've launched the Spark 401k service this past August, which is specifically targeted to those small businesses so they can help not only themselves but the employees that work for them think about the future. >> So how has this changed the way you do business? Because you're looking for new products, you're looking for new services, you're looking to be more expansive in the kinds of things that you're offering, right? >> Yumi: Yes. >> But I'm sure the migration has... sometimes it's not natural. You're introducing new concepts to your workforce and to your people and so how's this impacted what Capital One does, in terms of looking to stretch yourself? Basically to create new opportunities for your clients. >> Right. Well, there's two ways that we're addressing the client relationship. One is that we're definitely seeing that digital transformation happen. Most recently in a poll that we took there was about 30% of small businesses were using some type of mobile device, but in the most recent study that we've seen it's about 60%, it's more than doubled in terms of the mobile banking and the mobile device that they're using to run their small business. And because of it we're leaning in to many of the mobile solutions that Capital One can provide so that small businesses can do things anytime, anywhere and any place as they're trying to run their business. 'Cause the reality is is that they're not just sitting in one place nine to five running their business. They're running off, doing other things, they're doing it at home. Also we're exploring different experiments so that if we're meeting the small businesses where they are, trying out different devices and different technologies, I don't know if you've seen some of the announcements that we've made but we're also looking at IoT and some of the Alexa form factors by which you can test and see how is my daily balance, what are the transactions going through and the sort of thing as well. So we're marrying a lot of the technologies that we are seeing and helping small businesses make that transformation themselves where they are today. If they're using one type of device, we'll be helping them with that mobile device. We're helping them with Alexa, for example, as well. And the helping them make that transition. >> So many choices. >> Go ahead, Jeff. >> I was just going to say and then there's now the gig economy, right? >> Yes. >> I wonder if you guys are, I'm sure you're looking at it, how do you see that as being fundamentally different? We were at a thing at the Stanford graduate school the other day and we were talking about the gig economy. At least a small business are thinking about things like retirement and setting aside money for taxes and potentially there's all types of retirement options if you're a small, self-employed person. But then you think of the gig economy, it's a guy doing four hours of week before class to run its Uber, or Postmates or all these kind of little bits and pieces. It doesn't appear from the outside looking in, I have no data, that they're really thinking through what is their total cost? Not only for the insurance and the wear and tear on the car, but then to set aside for taxes, and then are they putting some aside for insurance? Are they putting some aside for retirement? It just feels like that's a whole different kind of category of work and yet it's the one that's growing the most rapidly. >> It is and it isn't, actually. I think that oftentimes financial institutions have been geared more towards companies, business entities and that sort of thing. If we think about the most recent Spark 401k launch that we did, we're looking at companies of one, which are actually gig economy workers, if you really think about it. And then we are able to support those types of employees or businesses as well. The second thing that we're doing in terms of the gig economy is the reality is a lot of these people are, in the same way as I was mentioning before, stitching together their work life. And stitching together their work life means that they're using multiple applications and multiple revenue streams in order to be financially stable. And because of that, one of the pain points that we wanted to address was can we make it easy for these people to stitch together? And that's why we have the aggregation of the top 12 financial institutions within Spark Business so that they can get a complete financial health history of where they are today. >> We've been speaking with different folks from Intuit today and one of the striking conversations we had was about adoption within the accountant community and the cloud migrations, and people with very traditional perspectives or very regimented viewpoints about this is how I do things and the reluctance to change. What are you seeing in terms of digital adoption, what businesses are doing, how willing are they to accept some of these new products, or understanding this is a better mousetrap? And how do you grow that to make them understand this is maximize your efficiency and lower your cost, it's all good. But it's hard to get 'em there. >> Yes. One of the things that we actually see is not solving for the sake of creating a new feature. In the same way that I would feel if I were a small business, just because there's something out there doesn't necessarily mean I want to use it. You have to show the benefit to that small business owner. And if you think about where small businesses have been, they have been going to the bank, but they become more technologically savvy using, for example, mobile deposit capture because that saves them time, and all they have to do is take a picture of the check and it just works to deposit those moneys into a financial institution. And that's what we're providing as part of Capital One. If you show the benefit first, rather than the solution first, I suspect that more people will say, I'll give it a try. And that's what we're seeing in our base as well. We're seeing people saying, I'll give it a try, I am technologically savvy, I am using my mobile device more than I was before, sure, why not, and I'll give it a try. >> John: And that works? >> It has been working for us and we're seeing definitely more people going towards our Spark ecosystem solution, and they're stitching together all of the different applications because they are definitely feeling the pain of trying to do it themselves. And it's really hard to figure out themselves. >> So what's your biggest challenge, then? In terms of, it sounds like adoption, you're working and making progress on that front, you're here surveying your customer base, trying to understand what their needs are. It sounds like everything's great, everything's good, but that isn't always the case, obviously. There are challenges. In your perspective, from your viewpoint, what is it? What's the big hurdle you think that is keeping in the way a progress for you as Capital One and for the small business owner? >> I think really honing in, I think a lot of people often talk about small business owners trying to manage their financial health and their cashflow. That's the reality of running a small business. The question is how you solve that. Is it thinking about the savings and the checking accounts? Is it about thinking about the 401k in the future? Is it about that balance? Is it about tying savings and efficiency? And there's quite a fine line between thinking about just the actual solutions themselves and really offering the benefit. And so that, for us, is kind of the biggest challenge. Meaning that as we test into all these different applications, we need to make sure that we are improving their cashflow and showing them transparency around their financial health. >> It's funny you talk about whether there's a benefit or not and I just think from your customers' point of view, the small businesses, just all these different ways to pay. They want to take that money in and put it in and put it in their Capital One account. Whether it's Google Pay or Apple Pay or they even have Samsung Pay, I don't know why I'd ever want Samsung Pay, and who knows what tomorrow pay is going to be. From your customers' point of view, what do they think of this wave of options that their customers, the end customers, want to have, they think they want to have? They got people pushing these different alternatives down their throat. Are they really necessary? Do we need Samsung Pay along with Apple Pay and Google Pay and I already have credit cards and ATM cards and chip cards and god help us if I pull the 20 out. I went to one restaurant, they wouldn't even take cash. Like, we don't take cash. What, you don't take cash? It's so much more complicated now. There's just so many options coming out. I think of driving through a snowstorm at night with your headlights on. It's just like-- What do you tell 'em? How do they navigate this way? Oh, by the way, I'm still trying to just run my business. >> Right, actually, that's one of the things that we want to do at Capital One. We wanted to give small business owners the personalized delivery of data and looking at what would help them as they're running their small business. Because there are so many choices there, we want to help them make the choices by showing them the data that nudges them towards perhaps you might want this rather than this. That's what we're doing from a short term perspective, and more longer term, what we're also looking at, what is the benefit that we can actually provide? And showing those benefits clearly and transparently to the small business owner. There are a lot of choices out there. >> A lot of choices. Well, Yumi, we've asked you a lot of questions. The one that I think we don't have to ask is what's in your wallet, right? (laughs) We know what's in your wallet. >> Yes, a Venture credit card. (laughs) >> Yumi Clark from Capital One, thank you for joining us here on theCUBE. We appreciate the time. And good luck with the rest of the surveying. I'm sure this is a pretty fertile territory for you in terms of finding out what your customers need, what they want, and what you can do for 'em. >> Thank you so much for having me. >> Thanks. >> Thank you. Back with more on theCUBE here form San Jose in just a minute. (elecronic music)