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Michael Sherwood, City of Las Vegas | CrowdStrike Fal.Con 2022


 

(intro music) >> Hi, everybody, we're back. Dave Vellante and Dave Nicholson. We're covering Fal.Con 22. This is CrowdStrike's big user conference. CrowdStrike is a very hot company, as you probably know started on endpoint security, expanding into another, a number of other areas trying to build the next great generational company in cybersecurity. Michael Sherwood is here. He's the chief innovation and technology officer for the city of Las Vegas. >> Got to love that. >> Thanks so much for coming to theCUBE. >> Welcome! >> Yeah, we got to love that. I mean, if it weren't for Las Vegas, I'm not sure where we would have our CUBE events, but so thank you for hosting us. >> Thank you for being here. This is awesome. It's a great day and a lot of people, and it's exciting to see everything that's going on here. >> Yeah, the city is booming. Obviously the convention, the conference business is booming. Tech is a big part of that but there's so many other industries that come to Las Vegas. Talk about your role, really interesting, chief innovation, technology officer, CTO. Tell us about what you do day to day. >> Kind of all over the place. But a lot of it has to do with day to day technology within the organization. So managing all the different technology components. When you start looking at any city, it's a lot of different companies inside of it. Think of fire service as a different company. They all have different missions. And so our technology needs are expansive. So while we have operational IT, we also have our innovation unit. Innovation unit works on next generation technology. So Las Vegas was one of the first cities in the United States to have a autonomous vehicle drive in mix-flow traffic, meaning it was out there with, driving along cars. We're also the first city to have an accident in a autonomous vehicle. That happened on day two. (Vellante laughing) So, there's always a lot of firsts in Las Vegas, but. >> Despite the grid. >> Despite the grid, you know. But even today, so that was in 2017, when we first started working with autonomous vehicles. Up until today, where you have the ability, anybody in Las Vegas, including yourselves right after the show can go ahead and use Lyft, go outside and hail an autonomous taxi to come pick you up and drive you up and down the strip. Those vehicles actually communicate with our infrastructure. So the innovation is, how do cities work with private companies to start building next generation amenities, next generation technologies? And so that happens a lot of times. People don't realize. They come to Las Vegas for entertainment, and now we're known for sports but we do have a lot of technology here that permeates through the entire community. >> So I'm from Boston. We're trying to get the smart traffic lights, we're not quite there yet. But I was at a session, Dave you'll appreciate it, it was John Rose, who was the CTO. He was the CTO of, he's a CTO of Dell Technologies now. And the mayor of Boston, we were talking about the vision for a smart city. But Boston and I mean talk about, a challenge for building a smart city. So when I come out here, it's like amazing to me to see the technology that's there. So as a CTO and innovation officer, you've got a playground where... Now, of course you have legacy infrastructure, you've got technical debt, but you also have, in certain cases, an opportunity and more latitude to get creative. So what are some of the cool things that you're working on that you're really excited about? >> There's a lot of things I'm excited about. It's just great being in this city. But a lot of the things that we're excited about here in the next year to two years, we have an innovation district. So not a lot of cities have this but Downtown around the Fremont Street Experience, there's a corridor there that covers government, covers entertainment, medical. And so this innovation district is where we test out new technologies. So some of the things we're testing out, computer vision. So we're, our smart parks program is how do we provide better security and enjoyment of those amenities without providing physical labor to constantly patrol. And so we're using cameras and vision and different types of AI algorithms to kind of manage the park. And while we're doing that, we're also getting data back on how often is the park used? Are the facilities, are the sprinklers going on during the day? Water's a big deal here. And so those type of projects. Again, autonomy is still huge, vehicle autonomy, still working on driving those next generation changes where you'll actually have a driverless vehicle. Right now, there's a safety driver in a lot of the autonomous vehicles. Even the one I talked about earlier, you have the, while the vehicles driving itself, for safety reasons, there's still a human driver in the seat. But as we go forward in the next year to two, that >> That's soon. >> is getting ready to change. I believe that's soon. You can quote it here, you heard it here first. >> Wow. >> But that would be coming up. You got drones as well. We've already started looking at a few types of drone delivery systems. It may not be too far away. Your pizza or maybe some other item that you want is delivered in the general area. Probably not in the hotel corridor but in the outside areas of the city. I just think there's a lot of, again, we're building amenities for the future. We really want people to understand that Las Vegas is not just a place to come visit, but it's a place to live and have fun and be part of a community. >> So from an academic perspective, what you just described is a highly ambidextrous organization, right? >> Yes. >> Because you're not just worried about keeping the lights on, but you're also looking at innovation. How did your organization get to this place? What you're describing is sort of the gold standard that any organization public or private would seek to implement. How did you get there? >> Baby steps, small steps. It all started back when there was the Smart Cities Challenge. So we were not selected as the finalist. We were in the, I think top 15 at the time but we didn't give up on it. And we continued to move forward. The pandemic helped us do things. When you ask, what do I do? Well, my normal job is running the day to day infrastructure. I also see my role as economic development to help bring companies here and bring new ideas. We have a great community, diverse and ready to do things. But when you take, talk about the innovation and the technology and what we're doing. Like I said, during a pandemic, we came up with the idea of, Hey, we don't want to send our building inspectors or our inspectors in the people's homes, one for the inspector's health and one for the citizen's health. So we used normal tools. We took an iPhone and made it a virtual inspector. So now if you get a new water heater, you can actually do your inspection via like a FaceTime. And you hold your phone up around the water heater. We can view it, we record the video, save it, and boom give you an inspection remotely. And so you build on it. So how do you get, I wouldn't quite say we're the gold. I appreciate, we're moving there, that's the bar. You've laid out the bar for us, but we're moving in that direction. But it's building on one win and not all of our things that we've deployed. We can talk about those as well. Some of the things like trash can sensors, we looked at doing, which would monitor when the trash can was full or empty, just didn't pan out. So a lot of the times I talk about the wins a lot not as much about the things that didn't pan out. >> So what're the big challenges, generally of building out a smart city and then specifically around cyber? >> So there's, community acceptance number one. Las Vegas, I'm very lucky cameras are everywhere. So there's not as much resistance to using video technology. But a lot of times it's just getting the constituents, getting people to understand the value of what we're trying to do. Not everybody is interested in autonomous vehicles or believes they're ready for that. But when you start looking at the increments, more than any other city I know, the community here is so robust and so supportive of bringing on these technologies. Look, what other city do you know that builds new buildings and knocks them down five years later to build something new again? Or, who has a volcano in the middle of their downtown? So different things like that. But when you start looking at all the advancements we're making, you brought up one of the biggest concerns. When people ask me, what keeps you up at night? It's not the autonomous vehicle not performing, its the cyber, it's the cyber issues that go along with becoming more advanced. And as you bring innovation in, you start bleeding the lines of what's government, what's private. And then how do you continue to have the data transmission between these multiple entities? How do you keep the endpoint secure? And that is something that you learn as you go, but it's always out there. And endpoint security and security in general is a huge, huge area. >> And how about the data? You were talking before about you can get actually approval for an inspection. That's data, it's video data. How have you changed the way in which you're using data? What are you doing with that data? How do you leverage it? How do you secure it? >> It's all great questions. One of the things we've undertaken is called an open data initiative. So we have an open data portal. It's opendata.lasvegasnevada.gov, where we publish a lot of the data sets that we collect. If it's air quality, if it's ambulance runs, and we make that data available. A lot of that is, one for the public for transparency, two though, it's, we hope enables the private sector to build apps off of the data that we have. A lot of times, you either you have the data but you don't have the app or you have the app, but no data. So in our way, it's trying to help the community build up new ideas. Our push has been moving to the cloud a lot. So we're pushing a lot more data into the cloud where before I think a lot of governments keep a lot of that internal, but obviously look, the cloud's here to stay and it's not going anywhere. And so now it's more about as we migrate, using our partners, our relationship with CrowdStrike, to start securing not only our endpoints but start looking at the cloud space as well. And then we have this new technology. It's not really new, but edge compute. You've heard a lot of, there's different people talking about it. When you start talking about autonomous vehicles, autonomous delivery, drones. We own a large private wireless network. A lot of data now is computed at the edge and we're only taking the metadata and sending it up to the cloud. So it becomes rather complicated with security being at the forefront. >> Yeah, so that very small portion of the actual amount of data that's created goes back but it's such a massive amount of data. It's not to trivialize it, it's still a lot. And some of it is probably ephemeral. Do you persist at all? Or probably not. >> Not always, I mean. A lot of it, what we're learning is, it's a learning process as you go through this smart city or what we call just basically emerging into, 'cause I believe all cities are smart. Not one city smarter than another necessarily. So I'm not really a fan of the term smart city. It's more in line with me as we're building amenities for the future and building amenities for people. And a lot of that is built upon data and then built upon providing things that citizens want. And we all know, we all live somewhere and we live there because it's safe community, it has good education, good infrastructure whatever it might be. And so we're trying to build out that smart community to be as many things as we can to as many people. >> Yeah, that's fair. And there's automation, there's certainly machine intelligence that's heavily involved. Of course, you talking autonomous. Now I understand your work transcends the city of Las Vegas into the broader state of Nevada helping make Nevada a safer state. What's that all about? >> So we have a great partnership. One of the great things, I come from California, so a rather large state. Here in Nevada, it's a very close knit state. So we have a lot of communications with the state. We get to work with them very closely. One of the initiatives we've been working on is how do we, a lot of organizations spend a lot of time doing cybersecurity for just their organization. So it's focused internal on the employees that might work in that organization. We're kind of now looking outwards and saying, how do we not only do that for our internal government employees but how do we involve the entire community? One of the things is, is Las Vegas over 40,000 conventions per year. You're here a lot. What happens in Vegas stays in Vegas and a lot of people bring malware with them and it stays here. We're trying to educate people. We do a lot in government to help people with police and fire and services. What is local government doing to help the community prepare for the next generation of cyber threats and issues? So our initiative is really working with the community, bringing in CrowdStrike and other partners to help us not only work with small business, but work with those entrepreneurs as well as the midsize businesses. >> So what do you do with Crowd? You got the cool little CrowdStrike, not CrowdStrike, but you got the red splash in your lapel. Very cool cuff links, I noticed that you have there. I love the red. >> Little poker chips there. >> They're Very nice, very nice. >> They're very cool. So what do you do with CrowdStrike? >> So CrowdStrike is one of our major components in our security posture. We use them as endpoint protection. I can tell you a quick story. I know my CISO's listening probably was going to cringe now when I tell this story, but our journey with CrowdStrike has been amazing. We deployed the product and when that first week of deployment, we had a malicious actor and CrowdStrike was able to catch it. I would probably would not be here today with you two gentlemen if it wasn't for CrowdStrike. That's not an endorsement it's just a, that's a fact of how things rolled out. But we depend on CrowdStrike and their capabilities to ensure the safety of our digital assets. >> You wouldn't be here 'cause we, it used to be failure means fire. Is that what you mean? >> That's what I mean. I'm not going to, I don't like to use that word in my terminology, but basically failure is not an option in my job. It's just not there. >> Well, it's funny, we had Kevin Mandy on early, he was like, look I started my company in 2004 with the assumption that breaches will happen, you are going to get breached. >> Yes >> So that's why I say, I think there was a day when, if you got breached, oh, you're fired. Well that, then everybody got breached. So I think that that sentiment changing 'cause CrowdStrike saying that the unstoppable breach is a myth. Well, we're not there yet, but. >> I'd say damage control now. At least we have a little bit more control but, again, look, government is about trust. And so when you have that trust level, from my perspective, I keep a high standard and try to prevent any loss of data or any type of malicious activity from happening. I hope the mayor's listening and she doesn't fire me if anything would happen, but you know. >> You got a fun job. How'd you get into this? >> It was a great opportunity. I worked in law enforcement prior to here. I was a Deputy Police Chief in city of Irvine. I oversaw technology as part of that role. I've always loved Las Vegas, always liked the energy of the city and I had a great opportunity to apply and I applied and was lucky enough to be selected. I have a great team that supports me. >> Deputy Police Chief, it sounds like, what you just described, the technology role. You had an operations role essentially, is that right? >> Correct. And so kind of gave me a lot of insights and really helped me, as you progress in government, having different roles in your portfolio makes you a little bit more adaptive and it's kind of, it helps in, especially now with so much video and cameras prevalent in cities, having that law enforcement role, understanding a little of the legal aspects and understanding some of the, what law enforcement wants kind of makes that bridge from technology to the actual end user. >> A really interesting story, Michael. Thanks so much for sharing on theCUBE, appreciate it. >> Thank you for having me here. >> You're very welcome. All right, keep it right there. Dave Nicholson and Dave Vellante will be back from Las Vegas at the Aria from Fal.Con 22. You're watching theCUBE. (outro music)

Published Date : Sep 20 2022

SUMMARY :

for the city of Las Vegas. for coming to theCUBE. but so thank you for hosting us. and it's exciting to see Yeah, the city is booming. in the United States to Despite the grid, you know. Now, of course you have But a lot of the things that we're excited you heard it here first. but in the outside areas of the city. sort of the gold standard So a lot of the times I It's not the autonomous And how about the data? A lot of data now is computed at the edge of the actual amount of data And a lot of that is built upon data into the broader state So it's focused internal on the employees So what do you do with Crowd? So what do you do with CrowdStrike? We deployed the product Is that what you mean? like to use that word you are going to get breached. that the unstoppable breach is a myth. And so when you have that trust How'd you get into this? of the city and I had a the technology role. of the legal aspects and Thanks so much for sharing from Las Vegas at the

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Bill Baver, NTT & Michael Sherwood, City of Las Vegas | Dell Technologies World 2019


 

(energetic music) >> Live, from Las Vegas it's theCUBE covering Dell Technologies World 2019. Brought to you by Dell Technologies and it's ecosystem partners. >> Hi, welcome to theCUBE's coverage of Dell Technologies World 2019. I'm Lisa Martin with John Furrier. We're in Las Vegas and we have somebody from the city of Las Vegas here. We've got two gentlemen joining us. Bill Baver, the VP of NTT. Hey Bill, good to have you on theCUBE. >> Thank you very much, appreciate being here. >> And your partner in crime Michael Sherwood, the IT Director Las Vegas. The city of Las Vegas, where we are right now. >> Welcome. >> Thank you. >> Love having you here. >> Thank you for having us. So guys, theCUBE comes to Vegas a lot. There's a ton of shows here. You can fit a ton of people. Last year, Bill, we'll start with you, NTT and Dell Technologies announced this exciting smart cities initiative. Talk to us about, in the last year, first of all why NTT is partnering with Dell Technologies and what you've done. And then of course we're going to dig into Las Vegas as one of those smart secure cities that Michael, I can tell, is just tell dying to tell us about. So, in the last year, what's going on? >> Well, first off when you start digging let me see. I want to see how this really plays here. (laughter) So, I'm ready for that. So, yes last year we announced a partnership between Dell, NTT and Las Vegas. And it's really a three way partnership. And since then, if you ever work with city governments, how far the city of Las Vegas has come has been amazing. So within six months we installed equipment that was supposed to be there. And then started for the last six months running a system there, running it around public safety perspective, and really starting to bring true insights to what they're doing. The Dell part brings equipment on the edge and our core data center. How to go back and forth between the entire Dell family. Dell, EMC, VMware, and then the NTT family that's there. And then really the third leg of the stool is the city of Las Vegas and the insights they've allowed to us to recognize and sort of bring to them. So they can make changes in how the city is looking at and running the environment. >> And why did you decide to start this partnership with the wonderful city of Las Vegas? >> It's really around innovation. So, Michael Sherwood, and the city of Las Vegas have really become a leader in innovation around the country and they're really willing to take chances. And they have an innovation zone that allows them to do projects rather quickly. Not as quick as this sometimes, but rather quickly. Then, we can start to see results and then they can adjust and start to figure out how it's going to roll out and sustain across the city. So, it was their innovation and it was really Michael's legacy of what he's been doing so far and what his willingness to work with partners has been. So that's really a reason to do this as we went forward. >> So, how about the innovation strategy? Because, obviously, Las Vegas, a lot of people come here. Destination, public safety's been critical. Number one. I've seen the evolution of just really smart moves whether it's blocking the sidewalks from anyone driving on them to the use of video and processing video. You need AI for that. So it's probably a melting pot of interest to be on the forefront. >> Why would innovation go anywhere else other than Las Vegas, where we're the innovators of entertainment. We're the innovators of fun. So, why not be the innovators of technology and innovate with great companies like NTT and Dell. I mean you can't get any better. If you want to talk about a cube of perfection that would be it right there. You have innovation around the board surrounded by great companies. Las Vegas is innovative. We have a culture here to use technology to not only make our citizenry safer, but to insight development, to insight economic growth. So innovations not just something that is just limited to technology. It's limited to all facets of society. >> That's great culture too. You don't really have to change the culture if people are already there. What leading edge stuff are you working on now that'd be really cool to talk about? I mean smart cities, obviously, cameras on corners looking at things, so traffic, EIOT devices. What are some of the things? Share with us, open the kimono a little bit. Talk about it. >> So, first off, one thing. We do not say cameras, we say optical sensors because that's more pleasing to the ear. So, as we gather data it'll go, so go ahead. >> All right, thank you Bill. (laughter) So optical. Even I learn something every day in innovation. I mean now we have optical sensors. >> It's all optics. >> It's all optic. Let me just start with, you know public safety's very important. So we're doing some things there with our partnership with Dell and NTT. I like to call it autonomous policing. Where we're really providing real time analysis of a location. So, in the old days or current days of policing, police randomly drive around and do a patrol. That's what we call it. What we're looking at now is using cameras to provide, excuse me, optical sensors, to provide real time situational awareness to those first responders. So as they're responding to an incident, number one, there really is an incident. Because the optical sensor has validated that there is an issue there. And as the officers respond to that, they're actually able to see real time analysis from those optical sensors that's giving them a safety presence. So we're really taking policing, and really putting policing where it needs to be when it needs to be there. That's one category. The other one's mobility. We all want to get from point A to B the most convenient way possible. And what we're doing with the Dell NTT partnership and this optical sensor system, as well as analytics, is really looking at improving traffic flow, but improving traffic flow smartly. And something that's scalable that not just Las Vegas can do but any city could do across the world. Again, Las Vegas, we don't consider ourselves just a national US based innovator. We look at ourselves as world innovators. So really mobility is somewhere that can go anywhere in the world. Same with public safety. >> Talk about the architecture of innovation. How do you guys pull this off? What's the playbook? A lot of people want to be, first of all, cultural change is hard. You guys are there, like I said earlier. What's the playbook? You got to have multi-cloud architecture. You got to start thinking about getting a system set up. Either like some sort of sandbox or I've seen (mumbles) innovation zone. How do you pull it off? What's the playbook? >> I think the playbook goes down to a great team. Without a great team and great partners it doesn't matter what technology you have behind it, it's the team and partnership. That's really what makes this special. You see the bond between myself and Bill. But that goes through all levels of NTT, as far as all levels of Dell. So it's about bringing winning players and winning skill sets together, and then taking great technology and funneling around that. That is a success. Anybody can be an innovator. It's nothing special, though I'm available to help people innovate. But, I think what it really takes is understanding your business. Understanding your performance measures that you want to hit. What do you want to do? In a football team, they want to score a touchdown. In my job I want to use my resources effectively as I can and create things that are safe, and create a better Las Vegas for everybody. >> Speed is critical. It used to be the old days, months to get projects done. Then it became weeks, now it's days, hours. The shift in the time spectrum has radically changed. >> It's tough. It's tough for government. Government is traditionally not known for it's agility and speed. You know, we're changing some of that here. But we're still struggling in a couple of areas. We have some refinement to do. I think, nationwide, purchasing is hard. We want to be fair and equal to everybody. But, at the same time, we want to get these solutions out in the marketplace because it is helping the city be more effective. So, there's challenges still. But, overall, the future is very bright and the technology and expertise that our partnership has really is making, I mean, in one year I don't think any government in the US has done as much as the city of Las Vegas has with our partnership. >> I would add that Michael's being a little humble on that there's not a lot of, everybody can do innovation. We have an innovation zone that allows him the flexibility to do that. So, that's really important. And then the technology, Michael is right that it is tough. There are times that it didn't work to the schedule. But that goes back to the teamwork of everybody saying our end goal is we want to get this done, and going towards that. >> Talk about the innovation zone. Talk about the innovation zone. Is that a physical zone? is it where you can deploy new towers and test stuff? >> It's downtown Las Vegas. If you're familiar with Fremont Street, it's the big canopy area. So, it's about 80 square blocks around that area that incorporates an entertainment district, a government zone, a medical, where we basically have fiber optics. Different type of technologies and we ask partners to come in and test. But, to follow up a little bit, I'll disagree with my panelist here. You know, every city can do >> That you're not humble? (laughter) >> But every city can do innovations. It's about understanding risk and taking a little gamble and a little chance. We do that everyday in our lives, but yet when we get into out work we seem to forget about risk. >> It's a tech playground, too. You're going to attract great people when you have this kind of flexibility to just deploy. Do bake-offs, test new equipment. >> You got it. Again, so many people know Las Vegas just for what they see while they're here. Which is fun and entertainment. We want everyone to know that Las Vegas also means business. We're here to be discovered. We're here to be used. Not abused, but we're here to be used. (laughter) >> If you're bringing you equipment into you're tech zone does it stay in Vegas? (laughter) >> Everything that happens in Vegas stays in Vegas. >> It can't leave. >> Including the equipment. >> Like hotel California. >> All the equipment. Yes >> Exactly. >> I'd like to have the people remain as well. But no, I mean we're open for business. We're not just a great place to play. We're a great place to develop your products and sell product. >> So talk to us about, not just the innovation zone, but as you mentioned before, this is a challenging thing for governments and municipalities to undertake. It's expensive, right? There's a tremendous amount of people that are coming in and out of Vegas 24 by seven. When you're talking, I presume, Michael, that you're talking with you're talking with your peers in other industries about, this is why we set up an innovation zone. This is why it's so critical. Here's the advancements we've made in terms of safety in the last year. What are some of the industries that you talk to and some of your recommendations for them to take that gamble and to find the resources to make this happen? >> Well it's finding the great partners obviously is one. But two is start small. So many cities want to do, I want to replace all my street lights with smart lights. In Las Vegas that would be over a hundred thousand street lights to replace. A huge project, daunting. But why not start small? Get an understanding of the technology. Understand how it works. And then see what you like and what you don't like. And then you can go ahead and, from a small pilot, then, with the education behind you start branching out and making it bigger. And I think the key to my success is start small gain knowledge, gain success, and then build on that success. Don't try to shoot for that one shot and you're going to be a winner. >> That's great advice. What about some of those key constituents of yours, you mentioned some of the things you're doing with policing and from a government perspective. Who have been some of your key constituents to become champions of what you're doing with NTT and Dell Technologies? >> It's really the people, the people that visit here. I look at everybody as a customer. Whether you live here, play here, you're a customer of Las Vegas. And so we want you to be happy. We want you to be able to get from A to B. It doesn't do us any good if you're stuck in the car because you're not spending any money. And so, I want you excited. I want you having the best time of your life at the best restaurants. I want you having the safest experience here. I want you to return. So my objectives are no different than a private business. Except, I have the whole community. So it's when people in the community say thank you for letting us get to A to B quicker. They never thank me personally, but they're happy about it. I'm not hearing complaints about being stuck in traffic. >> Getting to A, B quicker is a lot of really long stop lights in Vegas. Any optical sensors going to help us with that? >> Taxi lights? >> You've got to come down. This year, we actually, in January we did an autonomous vehicle all the way from Mandalay Bay down to the Golden Nugget. Great technology. It worked. We're getting there. Yes, traffic is still in certain areas an issue. But come down to the innovation district. You want to drive around there it's great. >> We've got to have theCUBE there. We've got to get a tour of this. >> We've got the inside track here. >> In time. >> I know a guy in Vegas. You're out guy >> I'm your guy. (laughter) >> Guys, talk about the key learnings. You can both share some data around the journey the past couple years as technology has shifted. Obviously, apps or renaissances happening, more apps are coming over the top: Saska, cloud, partnerships or people equations happening. What's some key learnings or scar tissue that you guys have learned over the past few years that you could share to folks watching? >> I think one of the first parts is the learning is partnership and your end goal. Because, there are going to be bumps in the road as we go, and there were bumps. Things couldn't get installed as quickly. It didn't work the way we wanted. That's why we started as a proof of concept. But then the other part of the learning is start small and grow. It's not only start small in an area or even a section of the city. It's how does it grow so that you have a sustainable model for the city so they can then pay for it as they go forward. We all want to make sure that it gives us a model forward. So the openness of the NTT and Dell partnerships to allow us to have that time to do it, that was really important for us to figure a model forward. And now we're fitting into the city model a lot better. And it's making it work beyond just the innovation zone. That's where we're taking it now, and that's the key for us all. >> Mike, any learnings? >> Definitely, let me tag on to his openness. Number one is an open platform. Having a platform that's open, that your data's accessible regardless of what changes. Everybody knows technology changes rapidly. So having agility to situations. Today, right now it's mobility for me. It is public safety. But I really look to the future as curb monetization. Where we're monetizing that curb with autonomous vehicles. How do you get there? If you have a closed system that doesn't have the interface, doesn't have the agility, you can't get there. So, the open architecture is something to me that with the learning, I would have never come to that conclusion without the partnership and the learning avenues. But the open architecture is key. >> The most important question I want to ask, Michael, to you is, when the Raiders come to town, that's going to change the game big time. The Oakland Raiders, the black hole. Whole new fan base. >> I'm excited. (laughter) I'm looking for that to be, even though I live on the other side of the stadium so I have to go through there on the weekends. But I'm super excited. I'm not just excited about the game coming. I'm excited about the innovations and the new opportunities for a great city. And we have the Golden Knights you get to have a phenomenal season this year. Give them a shout out, and wait to come. I will bet you in the next year there will be some new sports franchises here. >> And the tech involvement, all kidding aside about the Raiders, it's fun to talk about because they're moving here, that's great. But the tech involved in sports is cutting edge. You've got entertainment, obviously, here inside the venues. And you've got service, managing the team, it's the same IOT problem everyone else has. >> It's in a little mini-city of it's own. It's going to have it's own IOT opportunities there. We're working closely with the stadium authority in that regard. We're sharing our experiences, sharing our partners. But, couldn't be more excited and actually, elated to have them here locally. >> Working closer to get tickets? (laughter) >> How about a suite, I was thinking suite. I'll ask for the suite. >> I'll be with the regular people. (laughter) >> Remember I'm a civil servant of the government here. Very low connections on my lane. >> Last thing, Michael for you, is we talked about the public safety issue. But, in terms of the opportunity for you to let more of the public know. There obviously have been some public incidents here that have been known the world over. It's an important message to get out to everyone. This is a global city. What are some of the opportunities that you have to share what you guys are doing with NTT and Dell Technologies so that the perspective visitors know, I'm coming into a pretty, this is a very AI enabled city that's really looking out for my best interests. >> I'm here on theCUBE. I thought if I was here >> This is it. >> everybody would know about the great things we're doing. >> That's true. >> So, beyond that though. It's part of why we're here today is to share our story and to start outreaching more. We're doing more in the community than we've done before. We're opening a great innovation center downtown. We're calling, it has many name currently now, we're trying to focus on one. But, the concept is basically a technology embassy. Where we're going around the world and sharing our story and letting companies know that they can come here and test their technology, and we can share that with the community. So, really technology is nothing without a great community that supports it. And so, a lot of what I do is sharing that message about what we're doing. We share with our partners, and we come on shows. There's only one show to come on, but this is the show, where I'm sharing what we're doing first. >> He's a quick learner. I think the thing that's been really cool for you guys to share, what NTT Dell and the city of Las Vegas are doing to turn Vegas into this AI enabled city for societal good, but it's also this whole message I think I've heard from you guys in the last 15 minutes is this is all about community, collaboration, people. We thank you both so much for giving us some time this morning on theCUBE. Now you're alumni so you've got to get stickers. And you've got to come back, 'cause this is only going in a better direction. So we're excited to hear in the next year what happens. Doug, Michael, thank you so much for your time. >> Thank you. >> Thank you. Great being here. >> Appreciate it. >> Excellent. For John Furrier I'm Lisa Martin. Can you feel the buzz of Dell Technologies World 2019. Stick around we'll be right back with our next guest. (energetic music)

Published Date : Apr 29 2019

SUMMARY :

Brought to you by Dell Technologies Hey Bill, good to have you on theCUBE. Michael Sherwood, the IT Director Las Vegas. I can tell, is just tell dying to tell us about. and really starting to bring true insights So, Michael Sherwood, and the city of Las Vegas So, how about the innovation strategy? that is just limited to technology. You don't really have to change the culture because that's more pleasing to the ear. All right, thank you Bill. And as the officers respond to that, You got to have multi-cloud architecture. I think the playbook goes down to a great team. The shift in the time spectrum and the technology and expertise that our partnership has that allows him the flexibility to do that. Talk about the innovation zone. it's the big canopy area. We do that everyday in our lives, You're going to attract great people when you have this kind of We're here to be discovered. Everything that happens in Vegas All the equipment. We're a great place to develop your products What are some of the industries that you talk to And I think the key to my success to become champions of what you're doing I want you having the best time of your life Any optical sensors going to help us with that? But come down to the innovation district. We've got to have theCUBE there. We've got the I know a guy in Vegas. I'm your guy. You can both share some data around the journey and that's the key for us all. So, the open architecture is something to me to you is, when the Raiders come to town, I'm looking for that to be, all kidding aside about the Raiders, it's fun to talk about It's going to have it's own IOT opportunities there. I'll ask for the suite. I'll be with the regular people. Remember I'm a civil servant of the government here. What are some of the opportunities that you have to share I thought if I was here is to share our story and to start outreaching more. and the city of Las Vegas are doing to turn Vegas Thank you. Can you feel the buzz of Dell Technologies World 2019.

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