>> Narrator: Live from Las Vegas, it's theCube. Covering Dell Technologies World 2018. Brought to you by Dell EMC, and it's ecosystem partners. (light music) >> Welcome back to Las Vegas, everybody, you're watching theCUBE, the leader in live tech coverage. My name is Dave Vellante, I'm here with my co-host Keith Townsend. Craig Nunes is here, he's the CMO of Datrium. >> Yeah. >> Dave: Long time CUBE's alum, it's great to see you again. >> Great to be back, awesome. >> Dave: And James Stock is a Datrium customer, he's the Vice President of IT at Grow Financial. James, welcome, first time on theCUBE, looking good man. >> It is, yes, thank you very much. >> All right, Craig, Datrium-- >> Yeah. >> You guys are smoking hot, changing the storage world give us the quick update, we'll get into it. >> Look, we are filling a huge gap, bigger, I think, than we had imagined. Because, a lot of, it's no secret, the array market is in decline. And Hyper Converged has tried to reinvent that market. And it has to a degree on the low end, BDI, that kind of stuff. But data centers need an answer that scales. They need an answer that's got resilience. And it turns out, after all these years, back up is still a problem. Figuring out the cloud is still a problem. And so we put together a system that really takes a tier one approach to HCI, a full on scale out back up system and a cloud DR approach built into one convert system. And customers love it. From cloud to back up to performance in primaries, it's been awesome reception. >> Well, let's see if they really love it, I guess. So James, first of all, so let's start with Grow Financial, your role, you heard the pitch, and then we'll get into how it your applying it to new business. But, tell us about your company. >> So we started in 1955 in a broom closet in McDowell Air Force bases headquarters, there in Tampa. And over the years, we've grown. We're now a $2.4 billion in assets. We have over 200,000 members, and we do lending throughout the south eastern United States. Offices in Tampa, and in South Carolina. >> So in your role, head of IT-- >> Basically, what I tell people, is that if it plugs in, I'm responsible for it. >> (laughs) okay. All right, so, take us through the Datrium project of before and after, what was the motivation? >> So, really, the issue that we were running into is that our existing storage solution, which was the Dell SE, was our trays were running end of life, and if we only had a couple of them, it probably wouldn't have been a problem. We might not of even entertained it, but we had probably two dozen. So, we started looking around and said, "all right, "well, what does it cost to replace what we've got? "and what else is on the market?". And we started to find out that just replacing what we had with like, was going to cost almost 200 grand more than what our full Datrium replacement cost. So, it started making financial sense, right away. But, we met up with Datrium probably, might've been summer of 2016, when they were on version one. And it looked good, you could see the promise, the whole idea of having that back in storage, that was really intriguing, because none of the other players had anything like that at the time. And we said, "All right, we're not ready." And then when they came back out in May of last year, whoa, the difference in what they've done in such a short period of time is what really kind of blew us away. >> Okay, but, we're here at Dell Technologies World, where you guys are a partner of Dells, right? So you're using Dell servers and right? >> James: Yep. >> That's part of the deal here, so, they let you in. >> They let us in, in fact, our compute nodes, it's no secret, our Dell branded compute nodes, and in fact we have partnered with Dell in one of their data centers to set a world record IO mark on Dell here, just to prove a lot of the performance specs that we've shared in the market, proved it out. And we've proved it out on Dell here. >> Cool, so James, talk to me a little bit about your perception of Olby converge. Because I've talked to Craig about Olby convergence versus Hyper convergence versus Converge infrastructure, at the end of the day, you just want a reliable, fast system, however, what about the Olby convergence story drew you today? >> So, I didn't have to replace any of the nodes I had, if I really didn't have, if I wanted too. So I've got CISCO nodes around my call center, I've got Dell nodes, I've got Datrium nodes now. But at the time, it wouldn't have mattered. I could've just, like, in my CISCO environment, I actually had to add a raid controller to the UCS box and then I could throw any solid state drives that I wanted into the device. So that was where it really got compelling, and I'm like wait a minute, so you're telling me, I don't have to buy enterprise flash drives, and stick these into each of my servers. I could just go down to Best Buy, or wherever local, grab something off the shelf, and throw it in there, as long as the server supported it? And, okay, where do I sign up? >> So we've heard that story, and one of the things that some of the hyper converge infrastructure players say, you know what, we could do that, but it's almost impossible to support. Because of firmware issues, et cetera, et cetera. Did you guys run into any of those issues? >> Nope, that's been the greatest thing. When we first started to do our reference calls, it was like everybody I talked to, I said, well, where's the catch? >> Keith: Right. Because that really seemed too good to be true. And customer after customer that I called, they said, "we ran into it with our back ups." But they finished a third of the time faster. I said, "how is that even possible?" and, so we didn't believe it either. We actually had to go back and check because some of our backup jobs finished so fast, we thought it was an error or something like that. They were fine, it was just, you're backing up from flash now, instead of backing up from old spinning discs. >> Okay, so you put the system in, talk about the business impact. It sounds like there was some residual impacts from the initial motivation? >> Right, right, so from the business impact, that's a tough story to sell. Because, really, where we saw it, it was on the backend. And that was the way our systems were before, there really wasn't a huge deal of impact in the business with our old system, until it came back to back up times. Now, where I will say that we still have reductions is, if I have to reboot a server today, our call center application, buyers are putting it on Datrium, it took anywhere from 15 to 20 minutes for that to boot up. Well, 15 to 20 minutes while our call centers down, is like an eternity. Now, that time's down to about five to seven minutes. So, like overnight, you've more than halfed that time. And the same thing with web servers, or anything else that would be member facing, those times have been greatly reduced. So, if I do have to reboot something, because everybody knows it happens, it's sped up the process tremendously for us. >> And what's the secret sauce here? We're talking architecture, just sort of modern approach? Software design? >> So that the secret sauce, if you will, is this split design that runs your workloads. Especially read intensive workloads, on flash, on the host with powerful software, Datrium software. All of your durable data does not live on those hosts, those hosts are not stay full, they can fail at any time, and you still have data availability. So you've got that bullet proof availability, and on the back end, your data's kept secure, it is shared so we don't have any network traffic between hosts, your network doesn't blow up when you install, like it does with a hyper converged approach. And that split provisioning, that split architecture is the breakthrough, and that's why we talk about beyond HCI, we took a good step there. The scale line attributes, VIUM centric admin, but then we really built in tier one capabilities, full on backup, and of course, we haven't talked about it, but access to AWS re-offset backups. >> So, James, let's talk about day two operations. What are the advantages of hyper converged? There's this idea of like I'm one pane of glass. Like, firmware updates, I can free line my operations. Do you guys see similar advantages, day two, versus your previous infrastructures? >> Yeah, I mean, one of the things that saves us a lot of times now, is the fact that there's just one big pool of data out there, instead of having to provision lunds, we were setting up our exchange conversion, so we're building out four or five servers for that. Well, normally, that'd be about a two hour process, not that we were sitting there waiting the whole time, but, all right, we'll carve out some space in this one, twiddle your thumbs, go do something else. Come back, and maybe they'll be done. Well, now, that's like an instant process. So those sort of things are like, "wow, you know what, "I'm saving tons of time", just in admin experiences. In terms of pane of glass, it is a single pane of glass. One of the cool things that we've run into is every now and then, of course, we've got to do our disaster recovery testing, we're a financial institution. Well, Datrium's approach is really unique, and a problem that we used to have, is if I failed over to our DR facility, well, now I've got to bring that data back. Because if you fail in over, it's not a problem, you've already seated that data. Well, it doesn't work the other way around. It does with Datrium. So with Datrium, when I go to bring that data back, it's now doing a differential copy back, so I'm not sitting there for days and days and days, waiting to finish my DR testing anymore. So, there's just so many different benefits that have just been great for us. >> I mean, that's huge, because a lot of times, organizations, they can't test DR's, it's too risky, or they just don't have time, and even on the resources. >> James: Right. >> Did you have that problem beforehand? Or are you guys-- >> Well, yeah, because what you would run into is that it took so much to do it before, that I had to run my guys ragged for two or three weeks. I'm like, "All right, stay up overnight, make sure "it all copies" and then once it's copied, okay bring it back up. So, I mean, yeah, that was a challenge before that's not a problem anymore. >> Burning the team out, right. And or missing your window. >> Well, and because of the way that it's architected with the production groups, I no longer need to use a third party recovery tools to do the transitions back and forth. I can do that, natively, inside their application. >> I would also like to ask practitioners, if you had to mull it again, what would you do over. And it sounds like nothing, or what kind of advice would you give to your peers embarking on a similar journey? >> Do all of your reference calls. See it for yourself, I mean, I take quite a number of reference calls because people are in the same boat I was. Is it true, does it really work the way that you say it does? Yeah, it does. I'll screen share with them, if they want to see our numbers, I'll show them. >> All right, last word, what are we looking for? >> What are we looking for? >> Dave: Looking forward. >> So you're going to see us double down on the work we just went into market. Our DVX 4.0 software which comes with that cloud DVX, cloud based capability. And take that in to full on disaster recovery, orchestration. And not in the too distant future, you'll get the whole run down, so stay tuned. >> Awesome, Craig, thanks for coming on. James, pleasure meeting you. >> Likewise, thank you. >> Good luck with everything. Thanks for hanging out with me. >> Always. >> All right, Keith, good job, good questions. All right, keep it right there everybody, we will be back with our next guest, right after this short break. You're watching theCUBE live, from Dell Technologies World 2018. We'll be right back. (light music)

>> Announcer: Live from the Washington D.C. It's the CUBE covering AWS Public Sector Summit 2017. Brought to you be Amazon Web Services and it's partner Ecosystem. >> Welcome back here on the CUBE as we continue our coverage of the AWS Public Sector Summit 2017. Along with John Furrier, I'm John Walls we're in the Walter E. Washington Convention Center. For the sixth show, of almost 10,000 attending. somewhere in that ball park. It's come along way in a very short period of time. AWS has a lot to feel good about. >> It's a good reinvent for Public Sector. It's huge. >> And not just to think about government. We think about education as well. We had a couple of segments about that. We are going to talk about government with our next guest. If we get a name wrong on this segment shame on us, John Stephenson with John Walls and John Furrier. John's a senior manage at Public Policy at AWS. John nice to have you with us we appreciate that. >> Thank you for having me. >> Thank you for your time. So your focus primarily state and local governments. What exactly as the conduit do you want to bring to their table from of AWS? >> Well I'm Senior Manager, of Public Policy for Amazon Web Services in the Eastern United States. I handle state and local government relations in the Eastern U.S. from Texas to Main and then South Florida. I help our business and also our partners in government to understand how public policy can enable cloud and modern technologies. It's a very exciting place to be because there's a lot going on in state and local government when it comes to IT modernization and cloud right now. >> I think about government too. There's that big umbrella we can put on (mumbles). It's public service. But federal government has a place and state and local. I think much more responsive, much more grass roots. So those applications are much more immediate. I would think. Does that come into play with you? That you need to be a little more nimble. Or you're helping your clients to be a litter more nimble or more agile? >> Absolutely, if you look at what state and local governments are doing. Essential services from delivering health care to taking out the trash, providing public safety, providing education it's handled at the state and local government. If you look at the number of times you touch government. It is state and local. Think about renewing a driver license. Think about paying a parking ticket. Think about getting a zoning permit for remodeling of your house. You're dealing with state and local government. The demands on state and local government are also higher. They're holding more data on citizens than the Federal government. They are undergoing massive population changes. It's either positive or negative. State and local governments which have budget constraints. Need to be more nimble, more innovative. They are natural early adopters and first movers of technology. If you look at some of the more exciting things about technology that are happening in the government space. I think it's happening at state and local government in the U.S. >> Smart cities by the way is the hottest trend. Intel one of the key sponsors of this show. We had two folks on here. AI is going to be a real nice gateway for some of these innovations on their side. They have 5G opportunities. They have transformation. Lot of technology going on under the covers, under the hood if you will. One of them is smart cities and that is something that is just mind blowing. Just from a technology stand point but even more mind blowing from a policy perspective. Who sets the rules? What side does the car run on? What digital services are the citizens going to get? Who pays for them? What does the government do? What does the private sector do? These are issues that need to be grappled with. Your thoughts on how you guys look at that? And how are your constituents engaging with that and thinking about it? >> I'm glad you mentioned smart cities because there's a lot of activity going on in that space. If you look at the internet of things technologies alone. One of the enablers of smart cities. As many as 53% of state and local government according to NASCIO are looking at these technologies or deploying them. It's great to see that because that will enable a lot of potential from smarter government services, better government services, improving service delivery and improving constituent fulfillment. Which resonates with us, as part of Amazon. We're all about our customer fulfillment and delighting our customer. >> Lower prices and ship things faster that's Bezos' ethos. That's Amazon's culture. >> Exactly. >> And you could deliver services any digital service. >> Everything we do starts with the customer and we work backwards. In the conversations I've had with policy makers in the state and local governments. They see smart cities as a way to do that. Everything from improving transportation in places like Columbus, Ohio. To improving connectivity and engagement with the internet in places Kansas City, Missouri. And new ways of delivering services in places like New York and Los Angeles. It's very exciting stuff. Policy makers are coming to us and others in the industry. What are the policies? What are the best practices that can enable these technologies? We've been working with them. Providing information on what we're seeing around the world. How open data can be made (mumbles). How security and compliance can be built into applications. And we're happy to provide that because we know from working in the cloud ourselves. The potential that's there for state and local government. >> You want to foster innovation but at the same time you don't want to create this restrictive environment. Or have legacy be the baggage that holds things back. In fact you look at some of the best smart cities implementation. It's Singapore. It's Dubai. It's areas all over the world. In some cases it didn't have real strong infrastructure. So now come back to your role. As you look at the U.S. which has great infrastructure. Except for broadband connectivity, we'd be faster. They have some pre-existing conditions. They're under pressure. The cloud is a prefect vehicle for them. Because they can come in with their existing stuff. Get apps and services online quicker. How are you dealing with the challenge of? OK, calm down we're not going to take over the world. No, skynet's not coming. You know terminator reference. That's a concern, privacy. Lot of in policy issues, to be dealt with. How do you handle those? >> I think with any policy issue. I've been in public policy for a while now. It really starts with education. Understanding in really simple layman's terms. What the cloud is. And what it is not. It is a very transformative technology. It is not an end all one size fits all technology. What we've done is help educate policy makers by understanding the potential of cloud. What it can do in terms of cost savings, improved security, and being more agile. And to tell that story, we don't use PowerPoints at Amazon. We're not coming in and giving PowerPoint presentations. >> Good ole flesh pounding, hand shakes, and hit the streets. >> We'll more importantly it's sharing the customer's stories We're talking with them about what's happening at the New York City Department of Transportation. We're talking with them about what's happening at the city of Los Angeles with their emergency operation center. About how cities are using cloud technologies to deliver far superior products and services faster. >> So what is New York doing and what is L.A. doing specifically? >> New York city they have their iRide application to help citizens get from one point to the other much more quickly and safely as part of their Vision Zero campaign. Anyone who's been in New York, and I've been in New York quite a few times. Knows that traffic and be a real pain getting from part of Manhattan to the other. So what iRide does, is it helps people navigate Manhattan and the other boroughs much more quickly and efficiently using all the modes of transportation available to them. The city of New York was able to deploy that much more quickly, to many more people. They're able to update it, keep it secure thanks to cloud technology offered by AWS. The city of Los Angeles. They face cyber attacks everyday. Then there are the huge cost of maintaining that security. But with cloud they're able to build out event management systems and integrate those with their Homeland Security technologies and practices. And to be able to do it for a fraction of the cost using traditional systems, traditional IT, and traditional practices. It's very exciting. Suddenly local government can move at the speed and agility of a startup. Which has made Amazon very innovative. Last year we launched over a thousand new services and features. Local governments are seeing that. They want to be more like us and others in the industry. That are using cloud to deliver new products and services. And be better at their job. >> And the education, I say it probably patience in the educational role. You think about just the civil liberties of the citizens. That's really job one. Because I think most people get spooked. Whoa all this surveillance. The thing about it, just watching Patriots Day with my family. You know the Boston bombing, Boston strong with Mark Wahlberg. These things actually happen all the time. And we take for granted the some of the things we have in the surveillance community for the kinds of data that's out there. The same time that's the balance. Can you bring me value with my liberties. It's the same compliance scheme. Same governance game. This is the public sector. >> Well, that's where I think cloud has a great story to tell With cloud you get the benefits of economies of scale. Of Amazon with security and also with privacy. We have multiple compliance frameworks. Everything from HIPPA, FERPA, CJIS, Criminal Justice Information Systems. We are zealous guardians of security and our customer's privacy. We don't look at data. We don't share data about with out our customer's permission. We have very strong safeguards. That's why if you look a the customer base of Amazon from banks to government agencies, health care companies. Even companies like Netflix and you would think they're a competitor of ours. They're running their IT in AWS. They trust us even though with Amazon video and Amazon prime. You would think they're a competitor. But they've put that level of trust in us and our systems and our practices that they can put their data there. And we're hearing it from customer after customer. That they feel more safer and more secure with their data in the cloud offered by AWS. And we've shared that with government officials. And they take great comfort in those statements. >> You hit on something earlier. When you said that state governments and local governments have more data at their disposal than the federal government has about their consumers. Because of that, how much higher do find their concerns to be, in terms of cyber security, in terms of hack proof secured networks and systems as opposed to what might happen at the federal level. Cause we think federal. We think big. About what happened with the U.S. government's payment systems last year OPM. State and local they've got a lot more data they're protecting >> I've had a great opportunity in my current job to talk with a lot of IT officials and policy makers in the state. And, often times a meeting will start. And they'll say I've read about this. I've heard about this. And we're often able to say that's not an issue with the cloud offered the AWS. Or that's something we've already addressed through our security and compliance frame works. For example, I was in one meeting and a state policy maker asked me, well what do you do about HIPPA compliance. We have HIPPA compliance in AWS. And then he tried to ask questions, well what about this, what about that. And each time our team was able to tell the state policy maker. We meet that. We exceed that. We actually help write the standard for that compliance frame work. What we've been able to show that policy maker and others. The cloud just offers a far superior security posture than what they can do on their own. It's taken some time because the cloud is new. And as we like to say, it's still day one in this field. But we are very confident as word gets out. More and more people will be trusting particularly in state government their data to the cloud. Because of the superiority it offers on so many different levels. >> Well certainly the words getting out. This event here is just as big as it's ever been (mumbles). Use to be a little summit, now it's grown. There's a lot of interest. >> It's very exciting for me. I've been to reinvent now twice. And this is just so delightful to see so many people from government from the U.S. from internationally here to learn about the cloud share their stories. It's really inspirational to see what's possible. >> That's a testament to Teresa Carlson. Who was just years ago knocking on doors. That was before cloud was cloud. Now it's just come a long way. Congratulations to the whole team. >> Thank you. It's really to delightful to see. And I can't wait to see what's in store for next year and after that. >> We still got a little bit here to go John Don't kick us out. John Stephenson, Public Policy at AWS. Thanks for being with us we appreciate that. >> Thank you. >> Thank you. With John Furrier, I'm John Walls and we'll be back with more here on the CUBE from Washington D.C. right after this. (upbeat music)