>>with me or three amazing guest Panelists. One of the things that we can do today with data that we say weren't able to do maybe five years ago. >>Yes, certainly. Um, I think there's lots of things that we can integrate specific actions. But if you were to zoom out and look at the big picture, our ability to reason through data to inform our choices to data with data is bigger than ever before. There are still many companies have to decide to sample data or to throw away older data, or they don't have the right data from from external companies to put their decisions and actions in context. Now we have the technology and the platforms toe, bring all that data together, tear down silos and look 3 60 of a customer or entire action. So I think it's reasoning through data that has increased the capability of organizations dramatically in the last few years. >>So, Milan, when I was a young pup at I D. C. I started the storage program there many, many moons ago, and and so I always pay attention to what's going on storage back in my mind. And as three people forget. Sometimes that was actually the very first cloud product announced by a W s, which really ushered in the cloud era. And that was 2006 and fundamentally changed the way we think about storing data. I wonder if you could explain how s three specifically and an object storage generally, you know, with get put really transform storage from a blocker to an enabler of some of these new workloads that we're seeing. >>Absolutely. I think it has been transformational for many companies in every industry. And the reason for that is because in s three you can consolidate all the different data sets that today are scattered around so many companies, different data centers. And so if you think about it, s three gives the ability to put on structure data, which are video recordings and images. It puts semi structured data, which is your CSP file, which every company has lots of. And it has also support for structure data types like parquet files which drive a lot of the business decisions that every company has to make today. And so if you think about S three, which launched on Pi Day in March of 2000 and six s three started off as an object store, but it has evolved into so much more than that where companies all over the world, in every industry are taking those different data sets. They're putting it in s three. They're growing their data and then they're growing the value that they capture on top of that data. And that is the separation we see that snowflake talks about. And many of the pioneers across different industries talk about which is a separation of the growth of storage and the growth of your computer applications. And what's happening is that when you have a place to put your data like s three, which is secure by default and has the availability in the durability of the operational profile, you know, and can trust, then the innovation of the application developers really take over. And you know, one example of that is where we have a customer and the financial sector, and they started to use us three to put their customer care recordings, and they were just using it for storage because that obviously data set grows very quickly, and then somebody in their fraud department got the idea of doing machine learning on top of those customer care recordings. And when they did that, they found really interesting data that they could then feed into their fraud detection models. And so you get this kind of alchemy of innovation that that happens when you take the data sets of today and yesterday and tomorrow you put them all in one place, which is dust free and the innovation of your application. Developers just takes over and builds not just what you need today, but what you need in the future as well. >>Thank you for that Mark. I want to bring you into this panel. It's it's great to have you here, so so thank you. I mean, Tableau has been a game changer for organizations. I remember my first by tableau conference, passionate, uh, customers and and really bringing cloud like agility and simplicity. Thio visualization just totally change the way people thought about data and met with massive data volumes and simplified access. And now we're seeing new workloads that are developing on top of data and snowflake data in the cloud. Can you talk about how your customers are really telling stories and bringing toe life those stories with data on top of things like, that's three, which my mom was just talking about. >>Yeah, for sure. Building on what Christian male I have already said you are. Our mission tableau has always been to help people see and understand data. And you look at the amazing advances they're happening in storage and data processing and now you, when you that the data that you can see and play with this so amazing, right? Like at this point in time, yeah, it's really nothing short of a new microscope or a new telescope that really lets you understand patterns. They were always there in the world, but you literally couldn't see them because of the limitations of the amount of data that you could bring into the picture because of the amount of processing power in the amount of sharing of data that you could bring into the picture. And now, like you said, these three things are coming together. This amazing ability to see and tell stories with your data, combined with the fact that you've got so much more data at your fingertips, the fact that you can now process that data. Look at that data. Share that data in ways that was never possible. Again, I'll go back to that analogy. It feels like the invention of a new microscope, a new telescope, a new way to look at the world and tell stories and get thio. Insights that were just were never possible before. >>So thank you for that. And Christian, I want to come back to this notion of the data cloud, and, you know, it's a very powerful concept, and of course it's good marketing. But But I wonder if you could add some additional color for the audience. I mean, what more can you tell us about the data cloud, how you're seeing it, it evolving and maybe building on some of the things that Mark was just talking about just in terms of bringing this vision into reality? >>Certainly. Yeah, Data Cloud, for sure, is bigger and more concrete than than just the marketing value of it. The big insight behind our vision for the data cloud is that just a technology capability, just a cloud data platform is not what gets organizations to be able to be, uh, data driven to be ableto make great use of data or be um, highly capable in terms of data ability. Uh, the other element beyond technology is the access and availability off Data toe put their own data in context or enrich, based on the no literal data from other third parties. So the data cloud the way to think about it is is a combination of both technology, which for snowflake is our cloud data platform and all. The work loves the ability to do data warehousing, enquiries and speeds and feeds fit in there and data engineering, etcetera. But it's also how do we make it easier for our customers to have access to the data they need? Or they could benefit to improve the decisions for for their own organizations? Think of the analogy off a set top box. I can give you a great, technically set top box, but if there's no content on the other side, it makes it difficult for you to get value out of it. That's how we should all be thinking about the data cloud. It's technology, but it's also seamless access to data >>in my life. Can >>you give us >>a sense of the scope And what kind of scale are you seeing with snowflake on on AWS? >>Well, Snowflake has always driven as Christian. That was a very high transaction rate, the S three. And in fact, when Chris and I were talking, uh, just yesterday we were talking about some of the things that have really been, um, been remarkable about the long partnership that we've had over the years. And so I'll give you an example of of how that evolution has really worked. So, as you know, as three has eyes, you know, the first a W s services launched, and we have customers who have petabytes hundreds of petabytes and exabytes of storage in history. And so, from the ground up, s three has been built for scale. And so when we have customers like Snowflake that have very high transaction rates for requests for ESRI storage, we put our customer hat on and we asked, we asked customers like like, Snowflake, how do you think about performance? Not just what performance do you need, but how do you think about performance? And you know, when Christians team were walking through the demands of making requests? Two, there s three data. They were talking about some pretty high spikes over time and just a lot of volume. And so when we built improvements into our performance over time, we put that hat on for work. You know, Snowflake was telling us what they needed, and then we built our performance model not around a bucket or an account. We built it around a request rate per prefix, because that's what Snowflake and other customers told us they need it. And so when you think about how we scale our performance, we Skillet based on a prefix and not a popular account, which other cloud providers dio, we do it in this unique way because 90% of our customer roadmap across AWS comes from customer request. And that's what Snowflake and other customers were saying is that Hey, I think about my performance based on a prefix of an object and not some, you know, arbitrary semantic of how I happened to organize my buckets. I think the other thing I would also throw out there for scale is, as you might imagine, s Tree is a very large distributed system. And again, if I go back to how we architected for our performance improvements. We architected in such a way that a customer like snowflake could come in and they could take advantage of horizontally scaling. They can do parallel data retrievals and puts in gets for your data. And when they do that, they can get tens of thousands of requests for second because they're taking advantage of the scale of s tree. And so you know when when when we think about scale, it's not just scale, which is the growth of your storage, which every customer needs. I D. C says that digital data is growing at 40% year over year, and so every customer needs a place to put all of those storage sets that are growing. But the way we also to have worked together for many years is this. How can we think about how snowflake and other customers are driving these patterns of access on top of the data, not just elasticity of the storage, but the access. And then how can we architect, often very uniquely, as I talked about with our request rate in such a way that they can achieve what they need to do? Not just today but in the future, >>I don't know you. Three companies here there don't often take their customer hats off. Mark, I wonder if you could come to you. You know, during the Data Cloud Summit, we've been exploring this notion that innovation in technology is really evolved from point products. You know, the next generation of server or software tool toe platforms that made infrastructure simpler, uh, are called functions. And now it's evolving into leveraging ecosystems. You know, the power of many versus the resource is have one. So my question is, you know, how are you all collaborating and creating innovations that your customers could leverage? >>Yeah, for sure. So certainly, you know, tableau and snowflake, you know, kind of were dropped that natural partners from the beginning, right? Like putting that visualization engine on top of snowflake thio. You know, combine that that processing power on data and the ability to visualize it was obvious as you talk about the larger ecosystem. Now, of course, tableau is part of salesforce. Um and so there's a much more interesting story now to be told across the three companies. 1, 2.5, maybe a zoo. We talk about tableau and salesforce combined together of really having this full circle of salesforce. You know, with this amazing set of business APS that so much value for customers and getting the data that comes out of their salesforce applications, putting it into snowflakes so that you can combine that share, that you process it, combine it with data not just for across salesforce, but from your other APS in the way that you want and then put tableau on top of it. Now you're talking about this amazing platform ecosystem of data, you know, coming from your most valuable business applications in the world with the most, you know, sales opportunity, objects, marketing service, all of that information flowing into this flexible data platform, and then this amazing visualization platform on top of it. And there's really no end of the things that our customers can do with that combination. >>Christian, we're out of time. But I wonder if you could bring us home and I want to end with, you know, let's say, you know, people. Some people here, maybe they don't Maybe they're still struggling with cumbersome nature of let's say they're on Prem data warehouses. You know the kids just unplug them because they rely on them for certain things, like reporting. But But let's say they want to raise the bar on their data and analytics. What would you advise for the next step? For them? >>I think the first part or first step to take is around. Embrace the cloud and they promise and the abilities of cloud technology. There's many studies where relative to peers, companies that embracing data are coming out ahead and outperforming their peers and with traditional technology on print technology. You ended up with a proliferation of silos and copies of data, and a lot of energy went into managing those on PREM systems and making copies and data governance and security and cloud technology. And the type of platform the best snowflake has brought to market enables organizations to focus on the data, the data model, data insights and not necessarily on managing the infrastructure. So I think that with the first recommended recommendation from from our end embraced cloud, get into a modern cloud data platform, make sure you're spending your time on data not managing infrastructure and seeing what the infrastructure lets you dio. >>Okay, this is Dave, Volunteer for the Cube. Thank you for watching. Keep it right there with mortgage rate content coming your way.

>> Live from Orlando, Florida, it's theCUBE, covering Enterprise Connect 2019. Brought to you by Five9. >> Hi, welcome back to theCUBE's coverage of Enterprise Connect 2019. I'm Lisa Martin with my co-host for the week Stu Miniman, we are in Five9's booth here at this event, excited to welcome to theCUBE for the first time Jace Moreno, Microsoft Teams Developer Platform Lead from Microsoft, Jace, welcome to theCUBE. >> Thank you for having me, it's a pleasure. >> So we're excited that you're here because you are on the main stage tomorrow morning with Lori Wright. But talk to us about Microsoft Teams. You've been with Microsoft for awhile now, about 10 months with Teams. Talk to us about this tool for collaboration that companies can use from 10 people in a meeting to 10,000? >> Yeah, you'll hear us tomorrow. The phrase we're coining is an intelligent workplace for everyone, right? And I think for a long time, we've been perceived as an organization who builds tools, a lot of times with the Enterprise Knowledge Worker, the whole goal is to dispel that. There's multiple people out there, millions of people who are frontline workers, whatever you want to call 'em but the folks that are interfacing with your actual customers. And so we need to make sure that we are developing tools that are for them. But overall as I look at the product and what we've delivered, it's about bringing you one single place to go to for collaboration, right? So and that is bringing together your tools, whether or not Microsoft built them into one experience and then process these in workflows around them. >> So do you find that in terms of traction that the, like the enterprises and maybe the more senior generations that have been working with Microsoft tools for a long time get it or I mean, 'cause I can imagine there's kind of a cultural gap there with, whether it's a large enterprise like a Microsoft or maybe a smaller organization, There are people in this modern workforce that have very different perspectives, different cultures. How can Teams help to maybe break down some of those barriers and really be a platform for innovation? >> That's a great question. I think we've been battling that cultural, digital clash for a long time to be fair. I think it really comes out with Teams, though. Because it is an entirely different way of working. It's not just chat anymore, right? It's collaboration. It's bringing together all of these experiences and so I think there's a maturity curve for some of our average users to be fair. We're already seeing that curve take off as we speak. But what I often give advice to customers and to partners, I call 'em superpowers but you got to find that one reason that really gets people over the line because we get asked all the time, "Hey, everybody loves it "but we want to get 'em to use this as the one tool, "the one place that I go so I know that everything "I send in our organization goes to that single place. "How do I deliver that?" And I go, "Just give 'em a reason." That's what it comes down to honestly and I genuinely see that with organizations. We're seeing incredible examples of organizations leveraging partner integrations where it's bringing out their culture rather than them trying to evolve it, if that makes sense. >> So Jace, I'm glad you brought up the partners there and when I hear developer platform, all right, bring us inside a little bit. Everything API compatible, when people think about developers, there have been developers in the Microsoft space. .NET's got its great ecosystem there but what is it like to be in the Microsoft ecosystem here in 2019? >> It's a fun place to be. I will say, I've even stopped using the term developer when I say platform though to be fair because, and the reason I bring this up, what we've actually built allows a lot of IT professionals to build as well on Teams. PowerShell Scripts as an example is a huge opportunity for customers. Frankly, I've never written a line of code in my life and I built a bot for Teams. So it's pretty amazing what we're enabling but when we look at a lot of what partners are building, it's where are they seeing opportunities in the marketplace? So Five9 as an example with customer care, great opportunity there where we can extend the capabilities that a contact center as an example might need inside of Teams if they want to explore that. >> I love, I actually got to interview Jeffrey Snover at Microsoft Ignite last year who of course created PowerShell and he was like more excited now than he was when it was created quite a long time ago. So when I look around this platform, tell us some of the partners that you're working with. I saw some of the early notes that things like Zoom, and gosh you know, talk about some of the partners you're working with. >> So one thing I'll touch on too that I don't know if I fully answered your last question is what I'm hearing from our partners who have built on Teams and I'll touch on which ones in a second, we call it the extensibility of our platform but quite literally what it means is they are, we are allowing partners to allow their solutions to render in different ways inside of Teams and what we're hearing from partners, I had a conversation with Disco the other day as an example, so they built a, I'm not doing them a service by explaining it like this but it's a kudos bot essentially that they've delivered and it's actually bringing out that culture. But they told us the beauty of the Teams platform is that they don't only show up as a bot to the end users, they actually, we've offered them other ways to interact with the end user, so whatever's more comfortable for me inside of team, and my interaction with that solution, it's easy for them to have that correspondence. But in terms of top partnerships that we're looking at, we've had some incredible integrations built recently. ADP just launched theirs pretty recently to check payroll and build sort of a time off process flow if you will, with the bot. Polly's been a great one from day one. We have integrations with partners like Atlassian for a DevOps tool, so Jira and Confluence Cloud, Trello for project management, I could go on forever but we have over 250 in the store right now and that is growing very rapidly. This is what we spend most of our time on. So the initial focus was what are the tools out there that most people need to get their job done every day? That's where we'll start and now we're really evolving that and we're seeing some incredible things being built as we speak. >> So Jace, being at Enterprise Connect, this is an event where it's been around for a long time and has evolved quite considerably as Enterprise Communication and Collaborations has but one of things that when I was doing research to prep for the show that I'm reading is that the customer experience is table stakes. It's make or break. But some of the recommendations that when a company is, whether it's within a business unit buying software and services or at the corporate level, the customer has to have a seat there so that the decision is being made. Are we implementing tools and technologies and services that are actually going to delight our customers, not just retain them but drive customer lifetime value? In your role, where are some of Microsoft's customers in terms of helping to evolve the evolution of the platform? >> That's a great question, I'm really glad you asked it. It's been fun in my role because what we're seeing is a lot of customers who have taken the platform and built integrations to their tools. So think outside of productivity for a second, think IT support, think employee resources, they're building those integrations and they're leveraging those as a way to drive that organic broad adoption inside of their companies. Because they don't want to do the IT force anymore, they want people to love it like you said and naturally take to it and so I keep coming back to that, I call it superpowers, again it might be a ridiculous term but it's those superpowers you deliver to your people that allow them to get their work done better, get them to love that product and to your point, not want to ever leave it 'cause you can get a majority of your work done every day in that place. So we've seen some really cool ones. A couple examples that we just shared recently, Dentsu's a great one, so they have a three person Change Management Team for a 50,000 person global organization, okay? Three people, got to scale that right? Can't do that one on one training and so they initially took Teams and integrated it into their current website, internet, internal portals to essentially create a chatbot that helped people learn how to use the technology they delivered. Now they're taken that one step further because they saw such great success and they're going to different centers of excellence inside the organization saying, "Hey, do you want to get on board? "Because we'd like to make this the bot "that you interact with as an employee of Dentsu." So it's just incredible but it's driving again that adoption they're seeing, leveraging some of the simple stuff that we have on the platform. Does that answer your question? >> Yes very well, thank you. >> So when I look at some of the macro trends about communication, where I've heard some great success stories is internally just being able to collaborate with some of my internal people, Teams has done really well. Collaborating between various organizations still seems to have more challenges. Can you just bring us a little bit of insight as to why I hear great success stories there and not negatives on Teams but just it's still challenging if I have multiple organizations? We all understand even just doing a conference call or heck, a video call between lots of different companies still in 2019's a challenge. >> Yeah look, I mean I'll give you a couple answers here. We are young, I mean it's two years old as a product. So the momentum's been incredible but I'm not going to sit here and tell you we don't have things to work on, we absolutely do. What I will say though, take Enterprise Connect for example, we actually have a Teams team for Enterprise Connect. There's, I actually checked this morning, there's 181 people in that team and a majority of them are guests, so external users, So vendors that we work with to help us plan this conference and bring it all together and a lot of that has been seamless. Yes, there are little things here or there that we're working on but in that respect it's been pretty incredible. I constantly am using it with external parties and I find though, I don't necessarily know if the challenge is in the interface itself, I think it ends up becoming this opportunity to really educate people on this new way of working. And so going back to our partners again, we're sitting here with Five9, but that becomes critical. How do we work better with these organizations who we have mutual customers with to create that experience together, right? And bring again, superpowers to the users. >> What about a security as a superpower? Where is that in these conversations? >> I mean everything we build has a layer of security. I actually just got out of a meeting, you'll see, we've got an announcement around this tomorrow. So I can't blow it unfortunately but the bottom, the foundation and core of everything that we do will be security focused, absolutely. >> All right, so I went to the Microsoft show last year, AI is also one of those things besides security. AI's infused anywhere, so where does AI fit into the whole Teams story? >> The way we see it, I look at this in a couple angles. So most people get onto Teams and it's kind of chat and collab at first, right? Not always the case but a lot of organizations do that. Then it goes to meetings then I think, and you'll see a lot of this cool stuff tomorrow, we're doing it on AI but it's how then do you proactively start delivering better experiences to your end users? So I think of things that we're looking at right now is taking data, and sending those as an example to your IT admins about giving them insight into how users are leveraging Teams. How do you improve that experience for them? So again, you drive that natural broad adoption but kind of assist them a little bit along the way. So tons of great examples around the board. I'm not sure if that fully answers your question but just the sky's the limit. I think of some other things we're looking at though, you'll see a lot coming in the form of transcription, translation, those services that really create inclusiveness which is a big focus for us. Again back to that point earlier, it's the intelligent workplace for everyone. We want to be able to provide services with our partnerships that can really reach anybody in the business world, right? And even in the consumer world in some sense. >> Well Jace, thanks so much for joining Stu and me on the program this afternoon. We're looking forward to hearing your keynote in the morning and sharing with us some of the excitement and things that are happening and announcements we're going to hear from Microsoft Teams tomorrow. >> My pleasure. Thank you so much for having me, appreciate it. >> Our pleasure, fFor Stu Miniman, I'm Lisa Martin. You're watching theCUBE's coverage of day one, Enterprise Connect 2019 from Orlando. Stick around, Stu and I will be right back with our next guest. 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