>> Announcer: Live, from Orlando, Florida, it's the Cube covering Grace Hopper's celebration of women in computing brought to you by Silicon Angle Media >> Welcome back to the Cube's coverage of the Grace Hopper conference here in Orlando, Florida I'm your host Rebecca Knight, along with my co host Jeff Frick. We're joined by Megan Smith. We're very excited to have you on the show. >> It's good to be here >> She is the third US CTO and also the CEO of a new company, Shift7.co, so thanks so much for joining us. >> Thanks for having me, it's great to be here. It's so fun to be at Hopper, >> Rebecca: It is, it is! >> It's cool, it's the Grace Hopper celebration, because we're trying to celebrate women in computing, and we're what, at 18 thousand people now, >> The biggest ever, >> Plus I think, 6 thousand people joining on the livestream, which is great. >> Before the cameras were rolling, we were talking about your role as the 3rd US CTO, and just talking about getting more technology into government to help leaders work together, and move faster. Tell us a little about this initiative. >> What's so great, is it's not partisan, fixing the government and making it work better, so all the work that we were doing continues. What we were able to put in place, during the Obama administration, and continues to Trump, were things like, the CT office. Having technical people, so I worked at Google, people work at Amazon, Facebook, Twitter, these companies who have that background, to join in on policy conversations, one, to join in on capacity building the government, so data sciences and tech and, let's have our services be as great as Amazon, or as Twitter, or Oracle, and not be sort of retro, really serve the American people. And then also, helping the American people in general, with capacity building, things like computer science for all. So that was an initiative that continues to get all of our children to have coding at school. That all children, you couldn't graduate from high school without having had some experience on learning of coding Coding is a 21st century fluency, it's a skill we all need, Like freshman biology. You want to know some biology, you want to know some coding, you want to know how to write, so making sure they have is tech-up, which was a program we started to help train Americans, there's six hundred thousand jobs open, in the United States, and they pay 50% more than the average American salary. The companies are starving. How do we rapidly get more Americans into these jobs? It turns out that people have, of course, created these fabulous code boot camps, you can train in three months for these jobs, some of them are paid, some times they pay you, all different kinds, some are online, some are offline, they're all over the country. So we're able to get more people to consider, a job like that, culturally they think, Well I don't, why would I, I don't know how to do that. Well you can, this is a fun and interesting and exciting career, you can do digital marketing, you can do user interface design. You can get involved in front end or back end coding, product management, all those things, sales. And so, how do you pull lots more Americans in, get our companies fueled so we have really the economic opportunity, and they're all over the country. Location wise, and topic wise. So we did tech hour now, and a tech jobs tour, which is not what we did in government, but we continue some of that work. >> This weird dichotomy, because on one end, people are worried about tech taking jobs, on the other hand, there's a ton of open tech jobs. And there's this transition period, that's difficult, obviously for people that didn't grow up, but one of the keynote speakers today, told a really heartening story, that she didn't get into it until the day she had to leave her abusive husband, and now she is a coder >> That's Doctor Sue Black, who was just given the Order of the British Empire, I mean, she is an incredible computer scientist. Yes, she escaped an abusive marriage with three small children, in her early 20s, I think. Ended up moving into public housing, and dealing with three children only being the school from 9 until 3, and eventually getting her PhD in computer science, and really, she started Techmoms now, she continues to do research in other things, but she's really trying to use her story, and her organizing capacity, to have more people realize this isn't hard like figuring out gravity waves that won the Nobel prize. This is hard like writing a hard essay, so we all can learn to write an essay. It takes some mastery work, you don't learn it in kindergarten but by the time you're in 7th, 8th, 9th, 10th, 12th grade, you can do it. >> It's not rocket science. >> Right, so coding is like that. >> The other piece you said that's very interesting, is the consumerization of IT. We've seen it at enterprise, a huge trend. But, now I expect everything that's on my phone, when I interact with Facebook or Amazon, or whatever, to be in all the applications, so, as you said, that's influencing government, and the way they have to deliver services, and I would imagine, too, with kind of the next wave of kids coming in, graduating, going into public service, they certainly have that expectation, right? They've been working on their phone forever of course it should be on the phone. >> And so we want everybody in our country fluent in computer science and coding at a basic level, like again, like freshman biology or takin' chemistry in high school, or taking writing. So that everyone could realize this is not rocket science we could have these kinds of capabilities as part of our services, from Housing and Urban Development, from the Department of Education. You know, a lot of us use our phones to get places, you know, on our maps, and so that's actually data coming from the US Geological survey, if you're looking at the weather, you're looking at NOAA's satellites, this is open government data. We were able to open over two hundred thousand data sets, from all over government, not private data, but public data, that you could make an entire app store, or Google play set of products on top of that. Government wouldn't have to pay for that, it just packages up the API as well. A really good example of that, is the US census team. There's nothing more big data than census, they have all of our information from a data perspective, and so they did opportunity.census.gov, and they said to various agencies, let us help you bridge these data sets into something that someone could build on top of, like we're seeing from the courses sector, we saw wonderful things like, Housing and Urban Development said, okay, our challenges are housing affordability, mobility, these are the challenges instead of having HUD make an app for Americans to come to, they just can explain what their problem is, what data sets, and then engage extraordinary companies, like airbnb, Redfins, Zillow, these fabulous tech companies, who can make instead a product for 100% of the Americans, rather than only wealthy or middle class Americans, and so they did things like, opportunity score, and airbnb helping you figuring out, if I rent a room in my house I can make my rent more affordable, very creative apps, that we can see, same thing for the Department of Ed or Department of Labor, and as the data gets out there, and as apps come, also the opportunity for data science and machine learning. What if, as much as we serve ads to ourselves, in these algorithms, what if we use the algorithms to help Americans find a job that they would love? You know, job matching, and these kinds of opportunities. of the problems in the world, and helping government get more fluent at that. And the way to do that is not so much, jam the government You have to do this, but find terrific talent like we see at Hopper, and have them cycle into the government, to be co-leaders just like a surgeon general would come. >> Are you facing recruitment challenges in that same way though? In the sense that technology is having a hard enough time recruiting and retaining women, but the government, too, is that seen as enough of an employer of choice for young talented, bright ambitious, young women? >> I'm not in government now, but when we were in there, we found a very interesting thing. Alex Mcgovern, who had been the general counsel of Twitter who was Stephanie's CTO with me and led a lot of our tech quals we called TQ like tech IQ in policy, together with economists and lawyers and others have if we're going to decide net neutrality, let's include everyone, including computer scientists, and we're going to sue bridge and open source, So we talked about that, and on the way going in Mcgovern, he said, wouldn't it be cool if, just like when you look at a lawyer's resume, you might see that they clerk and they served their county through clerking and through the judicial system, as well as being a private lawyer, they were a public defender, that's a pretty normal thing to see on a legal resume. If you looked at medical, you might see them going into NIH or doing some research, if you looked at a scientist, they might have gone to, done some NSF work or others. But for the tech crew, there is of course amazing technical people in NASA, NAH and the Department of Energy, and there's great IT teams, but there's not this thing that the Silicon Valley crew resume would say, oh, yeah, I served my country. So that's why, under President Obama, we were able to create these incredible programs. The Presidential Innovation Fellows, which was a one year term of service, The United States Digital Service, which is a three months to a two year term of service in the VA. What's more amazing if you build Amazon, than to go as a second act and help our veterans? It's an incredible honor, to the point of, will they come? Yes, that's what we were hoping, could we have that be a normal thing, and yes it's become a normal thing. And the Trump administration continues it. The 18F team is in the general services administration, they're on 18th and F so they have a code name. But that particular team is located around the country, not only in DC but in San Francisco, in Chicago, and others. So you see this tech sector flowing now into the government on a regular basis, and we welcome more peoples. The government is who shows up to help, so we need the tech sector to show up cause we've got a lot of money as a country, but if we're not effectively using it we're not serving the American people and foster children, veterans, elders, others need the services that they deserve and we have the money, so let's make it happen the way the tech sector is delivering Amazon packages or searches. >> What is your feeling, this is not your first Grace Hopper obviously, but what is your feeling about this conference, and advice that you would give to young women who are here, maybe for their first or second time, in terms of getting the most their time here? >> You know, I think the main thing is, it's a celebration, that's fun and you can walk up to anyone, so just talk to everyone. I've been talking to a million people on the floor, fabulous. Students are here, more senior technical leaders are here. We've been running speed mentoring, we're running a program called the Tech Jobs Tour, it's at Techjobstour.com, it's a #Americanshiring, and we've been going to 50 different cities and so we're running a version of that, and we do speed mentoring, so come to the speed mentoring sessions, it's a five minute pop, talk to someone about what you're tryin' to do. Lot's of programs like that, get into the sessions, come to the keynotes which are so inspiring, and Melinda Gates was amazing today, Dr. Fefe Lee was incredible, just across aboard, Dr Sue Black was here, I thought it was great today, actually, just to reflect on Melinda's keynote, I think this might have been the first time, I was talking to her, that she's really talked about her own technical experience >> That struck me, too! As a coder, starting in computer science. I didn't really understand that she had really started very early, with Apple 3 and the story of her dad >> And her love of her Apple 3, right! and really high school coding, which is so important for young people in high school and middle school, even younger. The Muscogee Creek Tribe, in Oklahoma, is teaching robotics in head start, so we can start in preschool. Just make it fun, and interesting. They're funny, they don't do battle bots, because you don't really want to teach 3 and 4 year olds to fight, so instead they have collaborative robots. >> Robots who work together Age appropriate. >> Well Megan Smith, this has been so fun talking to you, thanks so much for coming on our show. >> Thanks for having me. >> We will have more from the Grace Hopper Conference just after this, I'm Rebecca Knight for Jeff Frick (music)

>> Announcer: Live from Las Vegas, Nevada, it's theCUBE, covering Knowledge15. Brought to you by ServiceNow. (electronic music) >> We're on, welcome to theCUBE special presentation, here live at the ServiceNow Know15, it's theCUBE. It's our flagship program, we go out to the events and as you can see from the noise, I'm John Furrier with SiliconANGLE co-host Dave Vellante of WikiBon.org And our special guest, John Cleese, distinguished Professor at Cornell, we just learned, no-one knows that. But apparently that's true. Writer, comedian, thought-leader, I got told that. >> And a Doctor. I'm a Doctor, Doctor of Laws. >> Doctor. >> And, what else am I? I was offered a Peerage but I turned it down because I had to be in England during the winter and go and vote in the House of Lords, so I said no to that. And I also turned down a CBE, but I would love to have an OBE. But not an Order of the British Empire, I'd like to have an Out of Body Experience. (laughs) >> But you're not a thought leader anymore, you're a futurist, that's the new trend. The futurist is the buzzword. >> No, I'm not. I'm very much living in the past. I don't like the future. And I don't think much of the present. (laughs) >> Well you're here speaking at the CIO Decisions. What do you think of all the CIOs and all the geeks here at ServiceNow? What's your? >> Well I like geeks because they all like Monty Python. (laughs) You know? I'm about, three-quarters of the speeches I do are to software people, and I usually tease them. You know, I ask em how many Star Trek episodes they can name, whether they've got a tee-shirt with Moore's Equation on it, and all this kind of, whether they wear a black backpack to formal occasions. So I got a whole lot of geek jokes. But they all like Python, cos they're extremely smart, and as you know, people who like Python are astonishingly smart. (laughs) >> So how to you tell smart people from people who aren't smart? How about people who are not smart? >> Well as you've said, you like Monty Python. >> I love Monty Python. (imitates extreme gibberish) >> You think, he doesn't like it. Doesn't get the jokes. >> So you've talked to a lot of software people. In Vegas? Do you like Vegas? Enjoy Vegas? >> Vegas? >> Las Vegas. (laughs) You see a show while you're out here? >> I can't get over this place. (laughs) Why people spend a lot of money to come here, so that they can lose what money they still have left. I really don't get it. Do they come here, because they think that the casino owners are so rich because they won a lot of money gambling at other people's casinos? (laughs) The only good thing about it is the food. >> Did you bring your wife with you? >> Which one? (laughs) No I didn't. She wasn't feeling well, said she's going to join me in New York, cos I'm going onto New York. And this weekend we are at the Tribeca Film Festival, Robert De Niro's, and we are having a Monty Python retrospective, for really smart people. >> What's been the weirdest thing that has happened to you, in the tech community here in ServiceNow. Any highlights? >> Not this visit, but the last visit when I arrived at the hotel, I can't think which one it was, Venetian I think, and the guy at the counter recognized me and said, are you listening? >> John F: Yes, I'm Tweeting away. >> No you're not. I tweet. >> I'm Tweeting away. >> He's kind of rude that way. >> What are you on your fucking keyboard for? I'm telling you a joke. (laughs) >> Tweeting away. >> Welcome to the future. >> Do you have a Twitter handle? >> Now, shall I start it again? (laughs) I was coming here to Las Vegas, right, I was staying at the Venetian hotel. Got any phone calls you need to answer or anything? >> Hold on, let me check. (laughs) >> I arrived there at reception and the guy said to me, "Mr Cleese, I really like your shows Monty Python, Fawlty Towers and all of that. Could I have your autograph?" So I said, sure, I write him an autograph. Then he says, could I have your credit card for extra expenses, and I gave it to him, and he said, "I'm sorry to ask you this, but do you have any identification?" (laughs) It's true. >> So are you Tweeting, and live-streaming? >> John C: Am I what? >> Tweeting, using your Twitter account? >> Am I, Am I? Can we get a handkerchief. >> Do you have a Facebook page? >> Facebook? I've heard of Facebook. That's for people who aren't important enough to get in the gossip columns and newspapers, right? (laughs) >> So we have some Facebook questions from the crowd. Do you mind if we ask you some of those? Somebody wants to know, what the air speed velocity is of an unladen swallow? >> Oh, I used to know this. I used to know this, in 1971 I could have answered that. Pass. (laughs) >> Dave: You're lucky. >> Are you back with us again? >> I'm back, I'm just going through the questions. So the question on my Facebook page is, what about this Cornell study about the double curse of incompetence? >> The double what? >> John F: Curse of incompetence. >> The double what you say? >> Dave: Curse. Double curse. >> Of incompetence. I don't know. >> Good question. >> Oh, now I know what you're talking about. There's a great guy there, a Professor called David Dunning, and he's one of the most amusing and entertaining guys I've ever met. And he's spent his career studying how good people are at knowing how good they are at things. What he calls Self Assessment. And what he's discovered, which I absolutely love, is that in order to know how good you are at something, it requires almost exactly the abilities that it does to be good at that thing in the first place. So if you're absolutely no good at something, you lack exactly the abilities that you need to know that you're no fucking good at it. And that explains the planet, better than anything else that I've ever come across. Is that there's a whole lot of people out there, who have no idea what they're doing, but they have absolutely no idea that they have no idea what they're doing. And those are the ones with the confidence and stupidity, who finish up in power. That's why the planet doesn't work. (laughs) >> So, honestly they don't know about Monty Python. >> They're not smart enough. >> What do you mean they don't know about Monty Python? This is a very smart man, David Dunning. (laughs) He's very smart, he's also shown, oh it doesn't matter. >> What did you talk about, the CIOs, when you out talking to the CIOs- >> John C: C-I-Os? >> John F: The Chief Information Officers. >> Geeks, well, what was interesting was that they were quite receptive to what I was saying, which is so counter-cultural. You see, I think we're living in the nadir of our civilization. I think as you wake up in the morning, that sound you can hear is our civilization cracking. And it's because of technology, because nobody talks to anyone anymore. They all go in restaurants and then they do this. I mean, we all know this, I'm not making a clever observation, but it's insanity, you know? When my daughter was 16, she would get together with all her friends but instead of talking to each other they'd be emailing or texting everyone who wasn't there yet. Do you see what I mean? They never actually- >> Texting selfies. What do they do when they get together? Just continue to talk to each other on their phones? >> It's completely vacuous, vacuous civilization. With the celebrity culture at the heart of its rottenness. >> Hollywood. >> So what effect do you think that has on the human brain, creativity, thinks like that? >> Well people are on technological devices all the time. They think now that the kids have less good social skills. And the point about human beings is we've always been good at technology, you know? In the 13th century when we were in the Holy Land, slaughtering Muslims, we were still able to build beautiful cathedrals. You see what I mean? So we can build things, and put men on the Moon. The only thing is we can't get on well together. So, which is more important? The answer is getting on well together, so we're now giving kids all the things that stop them from acquiring social skills. It's beyond mad, but people are after money, and so they will always do things, and always come up with excuses why what they're doing is actually good for the world, when it's all about that. >> What about the Hollywood situation. You mentioned in your speech about, when you were creative, when you were younger, and the process you went through, what's the state in your mind, of the Hollywood culture. I mean, they do a movie about Korea, and then Sony gets hacked. >> It's all a bit crazy, but I wrote two film scripts about ten years ago cos I thought to myself, can I make a living writing film scripts. And I did an adaptation of a children's book by Roald Dahl, called 'The Twits.', and I wrote something for Jeffrey Katzenberg about cavemen as an animation- who are you talking to? >> John F: He's saying we only have one minute. >> That's Greg Stewart. >> Oh okay. I can't be bothered to go on talking for one minute. (laughs) Though I have so many fascinating things to say, that I'm afraid (speaking off mic) >> Thanks, thanks for that. >> Thanks Greg, you're fired. (laughs) Greg's fired. >> The guy's going to lose their job if you walk off the set. >> John C: Good. >> Good, >> you're fired. (mic thumps on the desk) (laughs) >> Thank you very much. (laughs) You don't see that everyday. >> Okay, that's an out. That's a wrap. Say goodbye. (upbeat music)