Network challenges in a Distributed, Hybrid Workforce Era | CUBE Conversation
>>Hello, welcome to the special cube conversation. I'm John for your host of the queue here in Palo Alto, California. We're still remoting in getting great guests in events are coming back. Next few weeks, we'll be at a bunch of different events and you'll see the cube everywhere, but this conversation's about network challenges in a distributed hybrid workforce era. We've got a team say he principal, product manager, edge networking solutions, a Dell technologies and Rob McBride channel and partner sales engineer at versa networks. Gentlemen, thanks for coming on this cube conversation, >>John. Thank you, John. >>So first of all, obviously with the pandemic and now we're moving out of the pandemic, even with Omnichron out there, we still see visibility into kind of back to work and events and it's, but it's clearly hybrid environment cloud hybrid work. This has been a huge opening of everyone's eyes around network security provisioning, you know, unexpected disruptions around everyone being worked at home. Nobody really forecasted that. The fact that the whole workforce would be remote coming in. So again, put a lot of pressure on the network challenges over over the past two years. How is it coming out of this different what's your guys' take on this. >>Yeah, to then when we start looking at it, let's kind of focus a little bit on challenges, you know, you know, when this all kind of started off, obviously, as you stated, right, everyone was kind of taken by surprise in a way, right? What do we do? We don't know what to do at this moment. And you know, I go back and I remember a customer giving me a call, you know, when they were at first looking at, you know, your traditional land transformation and one of the changed their branches to do something from an SD perspective. And then the pandemic hit. And their question to me was Rob, what do I do? Or what do I need to start thinking about now, all of a sudden to your point, right? Everyone now is no longer in the office and how do I get them to connect. >>And more importantly, now that I can maybe figure out a way to connect them, how do I actually see what they're doing and be able to control what they're actually now accessing? Because I no longer have that level of control as of them coming into the office. And so a lot of customers, you know, we're, we're beginning to develop kind of homegrown solutions, look at various different things to kind of quick hot patches, if you will, to address the remote workers coming in and things of that nature. And we'll be seeing kind of progression through all this as a, as, as opposed to just solving, getting a user, to connect into the, into an environment that it can provide, you know, continuity for. They started coming up with other challenges to the point of security. They started, you know, I have other customers calling me up and saying, you know, I I've now got a ransomware problem, right? >>So, you know, what do I do about that? And what are the things I need to kind of consider with respect to now I'm much more vulnerable because my, my, my branch has state has basically become much more diversified and solutions and things that they're looking for, regardless, obviously around security connectivity, there they've been challenged with addressing how do they unify their levels of visibility without over encumbering themselves and how they actually manage now this kind of much more kind of distributed kind of network if you will. Right? So things around, you know, looking at, you know, acronyms around from like a Z TNA or, you know, cloud security and all this fun stuff starts coming into play. But what it, what it points to is that the biggest challenge ideas, how does, how do they converge networking and security together and provide equitable and uniform policy architecture to identify their users, to connect and access the applications that are relevant to the business and be able to have that uniformity between whether it's the branch for them being remote. And that's part of what we've kind of seen as this progression to the last two years and kind of solutions that they're looking for to kind of help them address that. It's almost like >>It's a good thing in a way. It actually opens up the kimono and say, Hey, this is the real world we've got to prepare for this next generation a TIF. I want to get your take because, you know, remember the old days we were like, oh yeah, we've got to prepare for these scenarios where maybe 30% will be dialing on the V land or remotely, you know, it's not 30%. It was like 100%. So budgets aren't out of whack and yet they want more resiliency at the edge. Right. So, so one, I didn't budget for it. They didn't predict it and it's gotta be better, faster, cheaper, more skier. >>Yeah. Yeah. So, so, so John, the difference is, is that, you know, Dell, for instance, as already was already working towards this distributed model, right? The pandemic just accelerated that transformation. So, so when customers came to us and said, oh, we've got a problem with our workforce and our users being so geographically suddenly dispersed, you know, we had some insight that we could immediately lean on. We had already started working on solutions and building those platforms that can help them address those, those problems. Right. Because we'd already done studies before this, right. We had done studies and we'd come back on this whole work from home or remote office scenario. And, and the results were pretty unanimous in that customers were, all users were always complaining about, you know, application performance issues and, and, you know, connectivity issues and, and things like that. So we, we, we kinda knew about this. And so we were able to proactively start building solutions. And so, you know, so when a customer comes, there's like Rob was talking about, you know, their infrastructure, wasn't set up for everybody to suddenly move on day one and start accessing all the corporate resources where the majority of the organization is accessing corporate resources from away from campus. Right? So we, we, we have solutions, we've been building solutions and we have guidance to offer these customers as they try to modernize that network and address these problems. >>Well, that's a great segue to the next topic. Talk track is, you know, what is a network? What is network monetization? Right. So let's, let's define that if you don't mind, well, I got you guys here. You're both pros get that sound bite, but then let's get into the benefits of the outcomes from what that enables. So if you guys want to take a stab at defining what is network modernization mean? >>I think there's a lot of definitions, or it kind of depends on your point, your point of view of where you're, where you're responsible for, from a network or within the stack, you know, are from a take obviously is, you know, working, working from a vendor. And with solutions that we provide modernization is really around solutions that begin to look at more software defined architectures and definitions to begin a level of decoupling between, you know, points of control, hardware and software, and other kinds of points of visibility and automation to the point where, where things are let's, let's kind of put an air quotes in a sense of being more digitized. And in the sense, like even how we're looking at things from a consumerization perspective, but looking at things a much more, more cloud aware cloud specific cloud native in built automation, as well as inbuilt kind of analytics where things are much more in a, in a broader SDN, kind of a construct would be a form of a definition from a, from a, from a, from a monetization perspective. >>Now, do the other element of your, kind of a question in regards to, it's kind of the benefits that come as a result of this. So as customers have been in the last 24 months, looking at different solutions to address part of what we've been talking about, part of it is you want, when you're looking at, whether it's like you're using a word like sassy to kind of define, you know, how are enterprises looking for ZTE and they based solutions or cloud security to augment their, their overall needs. The benefits that they're finding are simplicity of management, because they're now looking for more uniform solutions that can address secure access for remote workers, in addition to their own kind of traditional access, as it relates to their offices to better visibility. Because as this uniformity of this kind of architecture, the now able to actually really see the level of context, right? >>I can see you, John, as far as where you're coming in and access and what applications on what devices. And now I have a means to actually apply a policy to that matters to me as the business, from an IP perspective, to protect me as the business, but also to ensure that you're actually authorized and accessing things that I have from an it regular reg regulations perspective. So benefits and the summary are kind of like Mo in bill automation, better, you know, things get done faster, things repair on their own in a different way, as a result of automation, greater visibility. Now they have much more greater insights into what we are doing as users of the overall it infrastructure and better overall control. That's been ultimately simplified as result of consolidation and unification. >>That's awesome. Insight. I T what's your take on the benefits of ma network modernization? >>So I'd like to sort of double down on, on, you know, something Rob said, right? So the visibility, right? So enhanced visibility in layman's terms, that just means more insight, more insight means the ability to implement best practices around application usage, application performance, more insights means control that it departments are, are meeting. They need that to manage and address security threats, right? To be able to identify an abnormal traffic pattern or unauthorized data movement, to be able to push updates and, and patches quickly. So, so it's really about, you know, that, that manageability, that that level of control gives them the ability to offer a resilient and secure underlying networking infrastructure. And then, you know, finally one of the key benefits is cost savings of, you know, everybody is trying to be more efficient. And so from, from our perspective, it's, it's really about building an open platform. >>You know, we've built a platform or an x86 based platform. We've we chose that because we wanted to tap into a mature ecosystem that, you know, customers can leverage as they, as they build their build towards their modernizing modernization goals. And so we're like tech leveraging technologies, like UCPs so universal customer premise equipments. And so that's really just an open hardware platform, but what you get by consolidating your network functions like routing and firewall, and when optimization you, and when you consolidate it all onto a single device, you get hardware savings, cost savings. You, you get operational savings as well, right? So you've it, common hardware infrastructure means a common deployment model means a streamlined operations means fewer truck rolls, right? So, so there's a tremendous amount of, of, of benefit from the cost standpoint as well, because from our perspective, it's really that what customers are looking for, they need enterprise grade solutions that can scale in a cost-effective manner. >>That's awesome. You guys mentioned sassy earlier. I'm like, first of all, software as a service is very sassy, big modern application movements. Always get my hair sassy. I think, you know, a kind of a term around SAS software as a service, but for you guys, it's talking about secure access service edge, which is a huge category growth right now where, you know, per security and networking, it's a huge discussion SD win fits into that somehow, because it used to be campus networking before now. It's everyone's world is the same. Now it's connected. So sassy is huge. How does that fit into SD when it's in the trend of the SAS at the same? What's the difference? Cause wan has been booming for the past decade as well in terms of trends. How are you guys seeing those converging in what's the difference? >>You know, I like to also agree with you, this thing has been booming the last couple of years, right. You know, kind of, kind of bread and butter part of what we've been doing, but, you know, to your question in regards to kind of its linkage relative to sassy, right. You know, as you articulated, right. It's the sassy secure access service edge from a definition of the acronym. So it's authority is first kind of good to kind of define a little bit, maybe for some of those that may not be overly familiar with it. And I like to kind of dumb it down a little bit into the point of sassy is really an architecture that is around, you know, the convergence of networking and security being put together in a uniform platform or service that is delivered from both the cloud, as well as addressing, you know, their, their kind of traditional land requirements. >>Now digging in sassy is broken to two little buckets, right? It's broken into a network layer and the six security layer and by its definition, right, by, by a particular analyst, the network component, a big portion of that is SD wan. And so SD wan providing that value associated to what does, you know, dynamic lanes, steering automation, application attachments, so on and so forth is a core element of the foundation of the network layer associates, associate sassy. And then the other element of zesty is around the security bit. And so they're very much intrinsically linked, whether, you know, for example, like versus just the kind of mentioned this here, the, the, the sassy cloud that we built for our customers to leverage for private access, public access, you know, secure internet CASBY, DLP type of services is built upon SQM. In addition to our customers that are using Guesty Lampard or traditional land are using SD wan to connect to that cloud. >>So it's very, very much linked and they kind of go hand in hand, depending on your approach to the broader architecture. And, you know, another point I'll bring into that. What, what it also highlights is that whether it's around sassy or not, when we, when in pertinent to everything we'd been other kind of been talking about, the other thing that's coming with sun intrinsically and natively is really the concept of security it's around, whether it's security at the branch, or whether it's around some form of, you know, identity management or a point of improving posture for the, for the enterprise to, you know, obviously the spec traffic at the branch where remotely, but what we're seeing at a trend wise, which, you know, part by customer adoption from our own platform, if you will, is basically security and SD Wang coming together, whether for your traditional land transformation, or as a result of sassy services for a hybrid needs of connectivity, right? Remote workers, hybrid workforce, going into the cloud for, for their connectivity needs and optimizations. In addition to obviously the, the enterprises branch transformations, >>I like that native aspect of it. We used to joke and call SD way in St. Cloud because it's, we're all using cloud technologies. Talk about the security impact real quick. If you don't mind, I want to just double click them what you mentioned there, because I think the cloud effication plus the security piece seems to be a key part of this dynamic. Is that true? Or did they get that right? What's what's this all mean with cloud vacation? Yeah, >>And I, I would, I, I, I agree with, I guess kind of where you're leading into that is, you know, review all of us you're right now. Exactly. In talking with you right now, right. John is, as you stated at the beginning, we're all remote. And so from a business perspective, right, we are accessing, or from an engagement we're accessing a cloud service. Now what's critical for us, as you know, obviously enterprise employees is that our means of accessing this cloud service needs to have some level of hardening. We need to protect, right. Not only our own asset that we're using, right. Our laptops or other machinery that you use to connect to the network, but in addition to protect our company, right? So our company also needs to protect them. So how can we do that? Right? How can we do that in a very fast and distributed way? >>Sure. We can put security endpoints at every location with every user and every home. And that's one means of, of a particular solution. So your point about cloud is now take all of that and bring it to the cloud where you'd have a much more distributed means, right? And much more dynamically, scalable approach to actually doing that level of inspection, posture and, and enforcement. And so that's kind of where the rubber meets the road, right, is for us to access those cloud applications. The cloud that we're using as a conduit for security, as well as network also is now even connected and optimized paths to applications like what we're using right now, right. To, to, to do this conversation. So that's kind of where it meets together. And the security element is because we're so diverse, we just need, we, we, we need to ensure, right. We're all much, we're much more vulnerable. Right? My home network is, you know, maybe arguably maybe not as secure as when I go into an office. Right? >>So most people, because you have worked for virtual networks, >>I can make that argument. Yes. Right. But you know, the average, most of us, remote workers, you know, our homes aren't as hard. And so we point a point of risk, right? And so, as we, as we go to cloud apps, we're more connected to the internet. Right. You know, the, the, the point of being able to do this enforcement from a sassy concept helps provide that improved posture for enterprises to secure their traffic and get visibility into that. >>All my network engineer, friends are secure, as you read about. And I always joked to the malware, you missed, missed the wrong network engineer. If I go after them, their house, spear fishing. And you're trying to get into your network. I'd say, if I want to bring this back, because what we're bringing up here is cloud is actually enabling more on premises because you're working at home. That's a premise, right? So you're also edge is a premise edge and cloud. And a cloud kind of eliminates all this notion of what is cloud and edge, but at the end of the day is where you are. Right. So having the performance and the security and the partnership that same with Dell, I know you guys have been on this for a while because I've been covering it, but the notion of edge completely changes now, because what does that even mean? Home's edge is the camp of data centers and edge the, the cars and edge, the telco monopoles and edge. This is a big deal. This is the unit about the unification. This is all about making it all work. What's your, what's your take on this from the Dell perspective. >>Yeah. And I think, I mean, it that's, I mean, you, you kind of summarize it, right. I mean, what does edge mean to you? Right. It's and then, so every time I have a conversation with, with somebody, I always start with, let's define what your edge is. And so, you know, from, from our perspective, from the Dell perspective is, you know, we believe that we want to provide enterprise grade infrastructure. We want to give our customers the right tools. And we're seeing that with this trend of a hybrid workforce, a geographically dispersed user base, we're seeing a tremendous need for, you know, from it departments for tools, for solutions that can give them the control that they can sort of push out into their networks to ensure a safe and secure external access to corporate resources. Right. And so that's what we're committed to is making sure that, that, that management layer by either developing the solutions, in-house bringing the right partners to the table and just ensuring that our customers have the right tools because this sort of trend, or this, this, this new normal is not going away. And so we have to adapt. >>So thanks for coming on, Rob, we'll give you the final word. What's changed the most, in your opinion, with customers, environments, around how they're handling their networks as we come out of the pandemic, which has proven kind of which projects are working, which ones aren't where to double down on what was screwed up. I mean, come on. This is, we're kind of seeing it all play out. What's your, what's your take on as we come through the pandemic and people come out of this, what's the big learning. Okay. >>Well that you need partners. Right. Okay. So it's not even from a vendor perspective. What I mean by partners is what we're finding and what I think a lot of other customers I've engaged with and others is this ain't easy for even as much as we can within the technology vendor market, right. It's to make things easier to do. There's a lot of technology and the enterprise, it is recognized. They need a lot of these building blocks, right. To, to accomplish a lot of different things, whether it's around automation, to, in other tools as, as auto was leading into. And so we're finding that, you know, a lot of our, our base or our interactions are really trying to identify an appropriate partner that can help not only talk to the technology, but help them actually understand all the various different, you know, multi-colored legal blocks, they've got to put together, but also help help them actually put that into a realization. >>Right. And, you know, and then be able to then give the keys to them so they can eventually drive the car. Right. And so the learning that we're seeing here is this is a lot of tech, there's a lot of new tech, new approaches to existing technology of things that they've actually done. And they're, they're, they're looking for help. Right. And so they're looking for kind of, let's call it like trusted advisor kind of status of people that can help explain the technology to them and then help them understand how do they put it together. So they can then ultimately accomplish our overall kind of, you know, other kinds of objectives from an it perspective. And the other learning that I'll just say, and then I'll, then I'll stop. Here is SD wan isn't dead, right? Yes. The man is actually still driving. And it's actually an impetus for a lot of other things that enterprise is actually doing, whether it's around, you know, sassy, oriented services, remote access, private access, and other things of that nature. >>I totally agree. I think the networking, stuff's still going to be so much innovation going on with the edge exploding as well. That the really great, amazing stuff happening. Thanks for coming on this cube conversation, great conversation, taking it to the edge network challenges in the distributed hybrid workforce era is about moving things around the internet, making them secure. I'm John for your host. Thanks for watching.
SUMMARY :
I'm John for your host of the queue here in Palo Alto, you know, unexpected disruptions around everyone being worked at home. Yeah, to then when we start looking at it, let's kind of focus a little bit on challenges, you know, you know, And so a lot of customers, you know, we're, we're beginning to develop kind of homegrown So things around, you know, land or remotely, you know, it's not 30%. And so, you know, so when a customer comes, there's like Rob was talking about, you know, So let's, let's define that if you don't mind, well, begin a level of decoupling between, you know, points of control, hardware and software, solutions to address part of what we've been talking about, part of it is you want, you know, things get done faster, things repair on their own in a different way, I T what's your take on the benefits of ma network modernization? So I'd like to sort of double down on, on, you know, something Rob said, And so that's really just an open hardware platform, but what you get by consolidating your I think, you know, that is delivered from both the cloud, as well as addressing, you know, their, their kind of traditional land requirements. value associated to what does, you know, dynamic lanes, steering automation, for the enterprise to, you know, obviously the spec traffic at the branch where remotely, plus the security piece seems to be a key part of this dynamic. critical for us, as you know, obviously enterprise employees is that our means of accessing My home network is, you know, maybe arguably maybe not as secure But you know, the average, most of us, remote workers, and the security and the partnership that same with Dell, I know you guys have been on this for a while because I've been covering so, you know, from, from our perspective, from the Dell perspective is, So thanks for coming on, Rob, we'll give you the final word. And so we're finding that, you know, And, you know, and then be able to then give the keys to them so they can eventually drive the I think the networking, stuff's still going to be so much innovation going on with the edge exploding
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