Zaman Zaman, Founder & CEO at Skiplino & Alharith Alatawi, ONEGCC | AWS Summit Bahrain
>> Live from Bahrain, it's theCUBE, covering AWS Summit, Bahrain. Brought to you by Amazon Web Services. >> Okay, welcome back everyone. We are here live in Bahrain for Amazon's Web Service Summit in the Middle East, really built around the big announcement around their region coming which would open up in Q1 2019. And Amazon full force here and really bringing together a combination of cloud-computing, cloud-native, together with the community and entrepreneurship here. And of course we wanted to save the best for last of the day interview, the entrepreneurs themselves are going to tell a straight scoop what's happening 'cause it's a lot of action here. Alharith Alatawi, who is the CEO of ONEGCC and Zaman Zaman, founder and CEO of Skiplino. Welcome to theCUBE. Thanks for coming on. >> Thank you for having us. >> Thank you for having us. >> So I got to say, I was watching you guys yesterday in your little, and then Bahrain, you're on your best behavior. You didn't chirp too loud, but I can see the energy in the entrepreneurs. You know there's real entrepreneurs in the room when you can see the energy, right? And all the executives were in there, and you've got the Amazon, so you're on your best behavior banging your fists on the door. You guys are doing some good work, so congratulations. >> Thank you very much. >> So what's the real deal? What's it like here? I mean I know it's tough to get access to capital, but the government's bringing some capital to the table, there's momentum, there's opportunities. What's the straight scoop here? >> So for the past three years, when Start-up Bahrain started, there's been tremendous support from the government because they really want to see this, what they're calling the Fourth Industrial Revolution, they want it to happen. They're pushing for it. They're pushing technology start-ups. And we were really blessed to be, I mean to have started just a few months before that, so we're riding an amazing wave. We've been getting a lot of support from Tamkeen, a lot of legislation support from the government, the EDB obviously have been doing a massive job in trying to support us, getting us business. And I mean since we started til today, we've at least doubled or even tripled the amount of clients we have. And there's a lot of attention now to technology start-ups. And I think as a growing sector, Bahrain, we're really reaping the fruits of it. >> And what is your start-up, ONEGCC? Just take a minute to explain what your start-up's doing, how many people you've got going on, the stage of the opportunity. >> So before I founded or co-founded ONEGCC, I was in an investment firm, and one of our investments was in Saudi. It was called a mega-recruitment company. And what we were trying to do is, we had 500,000 work permits. We had to bring a bunch of people and start outsourcing them to companies, but the Ministry of Labor still wanted us to maintain Saudization within these companies that we're working with. And it was a very tough challenge trying to find the right GCC nationals, the right Saudis. I mean 40% of them hold degrees in Humanitarian Islamic Studies, so how do you place all of these when most of the jobs that are being offered are in construction, retail, and other services? So that's when we started ONEGCC. We said you know what, we'll hire people based on skills rather than their job titles or academic background. And that's really where we started ONEGCC. >> So it solves your own problem? >> Exactly. >> You had a little pain there. >> Well today it's our own problem. >> Yeah, now you have a bigger problem. It's called growth. >> (laughs) Yeah, but tomorrow it's going to become a global problem with AI and smart machines wiping out almost maybe 70%. >> So how many people involved in the start-up? What's the stage, would you call it? >> So today we have 18 employees. We're still early stage, but we're growing as well as we can. >> Great. Tell us about your story here. >> Well, mine was a multi-lingual intelligent queue management system. So we realized there was a gap in the market. >> First, explain what a queue management system is, and remember 'queue' is not an American word. That's an English word, or international word. Queue is 'line' they call it in America. >> Okay, let's say line management. >> But we're talking about physical standing in line at the bank. >> Yes. When you go there, you actually take a token and wait. So we realized it was a problem not only in Bahrain. It was a global problem. What we did was, we went to investigate the issue. How it started was, I went to a bank a day before I traveled, and I had to wait for one hour and forty-five minutes just to clear a check. So I found that not acceptable. So what we did was go study the markets. And we realized that was like three or four players controlling the market for the past thirty years. Some people tried to do it cloud-based, but they didn't get it right because they didn't cater to those segments, which is the large B2B clients that need to scale or have a large number of branches. So when we decided to go and build it on the cloud, we realized that there is no performance management on each agent that is live and was streamed. So when we built the reports, we realized that most of it is bottlenecks that can be solved with AI or machine learning. So we incorporated that into Skiplino. Now Skiplino has around 2,500 companies from around the globe in 196 countries. And it's now in 69 languages. >> That's amazing. How many people in your opportunity, working with you? >> Including founders, we're around 15. >> Fifteen, great. Well congratulations, and one of the things I wanted to kind of get here while we're broadcasting around the continent and around cloud is, I live in Silicon Valley, so everyone's got the entrepreneurial bug going on, but you have successes and failures. That's the way it works. You've got to try something and hit the homeruns once in a while, but you got to get a couple base hits. It's really hard. I mean people don't understand how hard it is, right? If they've never done it, it's hard as hell. So, but having the ecosystem support is key, but Start-up Bahrain is doing some good work with EDB. What is the key requirement and what's the need? Where is it working, are you guys seeing on the ground here? Because the community's there and that's a check. That's hard to do. I mean robust entrepreneur community's good, and there's money. So now you've just got to fill in the blank. What is the cloud going to bring you guys? What are you guys hoping for? What do you want to see? >> Of course with the cloud, the best thing that comes with the cloud is scalability, for us. In effect, we're removing the unpremised queue management systems businesses, but the good thing that's happening in Bahrain, and around the GCC too, is ministries and governments are more receptive for additional transformation, and they know that's the only way to keep up. So actually we're the first cloud-based service the Bahraini government used. >> And you're using Amazon now? >> No, (laughs) we're actually a Microsoft concept partner. >> Oh, okay. >> We're the first. >> Are you using Azure? >> Yes. >> Okay, makes sense. Great partner. >> Because we usually deal with banks and telecoms. Microsoft always has a foot in the door there, but we are thinking of having an AWS structure, too. >> It's okay, use it here. It is what it is, a multi-cloud world we're living in. How about your solution? >> So actually we were in the first cohort of C5 Accelerate, which is a program supported by AWS, so we are on AWS, and obviously for us, as a start-up, setting up in the beginning, we have limited resources, and setting up on the cloud just makes it so much easier. >> Yeah, a no-brainer. Not a decision. >> Exactly. >> You got to go to cloud. If you do a start-up and you're not on the cloud, you're spending too much cash. >> (laughs) Exactly. >> It's just the way it is. It's the dumbest thing you should ever do. Unless there's a prototype and you want it next to you, like a puppy and a dog or whatever pet, kind of thing, a security issue. Other than that, there's no reason. >> And it's faster to set up. It's easier for us to reach a wider audience. When we do reach the wider audience- >> What do you think about the show here? What was your walk-away? Obviously you guys are in the middle of the community. We're here for the first time. I was really impressed and I learned a lot, and I made some observations that I didn't expect to have that were really positive. It was a good experience for me, but you guys live it every day. Amazon's in town. There's good dynamics going on. What's your impression? >> Impression on what? >> This show, Amazon's presence, the community coming together. Everyone came here from the gulf states. >> I think one of the main things that we needed to happen in the system is that mind shift. So corporates to start adopting start-up technologies, and for investors who are used to investing in traditional investments and real estate to start actually investing in start-ups. So I think AWS really helped in that mind shift. I think the work that EDB is doing also is helping that mind shift. Now we're seeing more angel investors who are interested in getting into the tech start-up space and more corporates are willing to adopt our technologies, even though they're fairly new. >> Your thoughts on the show? >> It definitely shined a spotlight on Bahrain. Getting Amazon to open AWS in Bahrain is, first of all, we're getting a lot of talent that's going to come in and be trained to set up. So it's a huge- >> It's like you guys are standing around. The metaphor, I'm imagining, you're standing around, you're working on some things, you're hustling, you're scrapping, you're smart. And then all of a sudden, a big resource generator just pops down and says, hey entrepreneurs, I was built for you. >> Yeah. >> And you're there and now you're present at creation. And when you're present at creation of a movement that has this much growth because let's face it, this is going to be growth, and you guys are going to be the leaders. >> Yeah. >> Hopefully. >> So you got to pay it forward. You have big responsibilities. >> Hopefully. >> And you going to make some money along the way, too. I mean, you know the old expression. >> No pressure, huh? (laughs) >> You know the expression, "Hang around the barber shop, "you'll get a haircut." So this is, "Hang around the cloud, "you're going to create some value." So you've got to capture it. So this is the dynamic that I see as an entrepreneur. I was like, damn, if I lived here, I'd be setting up shop. I'd have five companies going on. I'd be telling all my friends to come on in. >> Because you're in the ground floor right now. >> You're present at creation. We're going to start covering you guys, and do some work with you guys. I'm already convinced. >> It's a big wave, and we're happy to be riding it. >> We're going to collaborate with you guys. I think it's a really unique thing. I mean at this scale, it's unprecedented. I mean this is Amazon. I mean in the U.S. everyone is jockeying for where Amazon's next headquarters is going to be, and literally, people are freaking out, like, come to my state. Because they know, with it come jobs, services. It's like putting up a sports stadium, and all of a sudden there's all these new things around it, right? >> Sure. >> It's going on, >> Exactly. >> So this is going to be a big opportunity. >> It's huge. >> For start-ups. So you guys are going to be reaping the rewards. >> Hopefully. >> You hungry? >> We are. (all laughing) >> You have no idea. >> I'm from California. In America, it's like we call it the wave. Get your surfboard, get out there. A lot of sets coming in. So congratulations. Thanks for sharing. >> Thank you very much. >> Thank you for coming to Bahrain. It's a pleasure having you. >> Looking forward to working more with you guys. >> Definitely a pleasure. >> Thank you, John. >> Okay, we're here in Bahrain. That's a wrap. We're wrapping up with the founders and CEOs. This is the entrepreneurial action here and the signs are all pointing towards growth. Amazon Web Service is going to bring cultural revolution, economic, society, people, all going to be coming here, for the region, not just Bahrain, but all around the region. I'm John Furrier with theCUBE. Thanks for watching.
SUMMARY :
Brought to you by Amazon Web Services. of the day interview, the So I got to say, I was but the government's bringing So for the past three years, the stage of the opportunity. and start outsourcing them to companies, Yeah, now you have a bigger problem. it's going to become a global problem So today we have 18 employees. Tell us about your story here. So we realized there and remember 'queue' is at the bank. and build it on the cloud, How many people in your What is the cloud going to bring you guys? and around the GCC too, No, (laughs) we're actually Okay, makes sense. foot in the door there, It is what it is, a multi-cloud So actually we were in the Yeah, a no-brainer. You got to go to cloud. It's the dumbest thing you should ever do. And it's faster to set up. We're here for the first time. Everyone came here from the gulf states. in the system is that mind shift. that's going to come in It's like you guys are standing around. and you guys are going to be the leaders. So you got to pay it forward. money along the way, too. You know the expression, Because you're in the We're going to start covering you guys, It's a big wave, and I mean in the U.S. everyone is jockeying So this is going to So you guys are going to We are. In America, it's like we call it the wave. Thank you for coming to Bahrain. Looking forward to and the signs are all
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
ONEGCC | ORGANIZATION | 0.99+ |
Amazon Web Services | ORGANIZATION | 0.99+ |
Bahrain | LOCATION | 0.99+ |
three | QUANTITY | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Alharith Alatawi | PERSON | 0.99+ |
John Furrier | PERSON | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
California | LOCATION | 0.99+ |
Microsoft | ORGANIZATION | 0.99+ |
America | LOCATION | 0.99+ |
John | PERSON | 0.99+ |
Saudi | LOCATION | 0.99+ |
40% | QUANTITY | 0.99+ |
Silicon Valley | LOCATION | 0.99+ |
18 employees | QUANTITY | 0.99+ |
today | DATE | 0.99+ |
EDB | ORGANIZATION | 0.99+ |
Zaman Zaman | PERSON | 0.99+ |
Ministry of Labor | ORGANIZATION | 0.99+ |
tomorrow | DATE | 0.99+ |
five companies | QUANTITY | 0.99+ |
GCC | ORGANIZATION | 0.99+ |
69 languages | QUANTITY | 0.99+ |
four players | QUANTITY | 0.99+ |
Middle East | LOCATION | 0.99+ |
Skiplino | ORGANIZATION | 0.99+ |
First | QUANTITY | 0.99+ |
first time | QUANTITY | 0.99+ |
each agent | QUANTITY | 0.99+ |
yesterday | DATE | 0.99+ |
Fifteen | QUANTITY | 0.99+ |
500,000 work permits | QUANTITY | 0.99+ |
around 2,500 companies | QUANTITY | 0.99+ |
70% | QUANTITY | 0.99+ |
Q1 2019 | DATE | 0.98+ |
196 countries | QUANTITY | 0.98+ |
Fourth Industrial Revolution | EVENT | 0.98+ |
first | QUANTITY | 0.98+ |
first cohort | QUANTITY | 0.98+ |
Amazon Web Service | ORGANIZATION | 0.97+ |
English | OTHER | 0.97+ |
U.S. | LOCATION | 0.97+ |
Start-up Bahrain | ORGANIZATION | 0.97+ |
one | QUANTITY | 0.97+ |
AWS Summit | EVENT | 0.94+ |
around 15 | QUANTITY | 0.92+ |
one hour and forty-five minutes | QUANTITY | 0.92+ |
first cloud | QUANTITY | 0.86+ |
past three years | DATE | 0.86+ |
American | OTHER | 0.86+ |
Web Service Summit | EVENT | 0.81+ |
a day | DATE | 0.77+ |
past thirty years | DATE | 0.76+ |
Bahraini government | ORGANIZATION | 0.75+ |
one of our investments | QUANTITY | 0.7+ |
gulf states | LOCATION | 0.69+ |
C5 Accelerate | TITLE | 0.66+ |
big | EVENT | 0.65+ |
up Bahrain | ORGANIZATION | 0.64+ |