>> Voice Over: Live from Washington, D.C. It's the Cube! Covering AWS Public Sector Summit. Brought to you by Amazon Web Services. >> Hello everyone welcome back to the Cube's live coverage of AWS Public Sector Summit here in Washington DC. I'm your host Rebecca Knight, along with my co-host John Furrier. We're joined by Kim Majerus. She is the leader, state and local government at AWS. Thanks so much for coming on the show. >> Thank you for having me, I'm excited my first time so. >> John: Welcome to the Cube. >> Welcome! >> I'm excited! >> Rebecca: Your first rodeo. I'm sure you'll be a natural. >> Thank you. >> Let's start by telling our viewers a little bit about what you do, and how heading up the state and local is different from the folks who work more with the federal government. >> Sure. So I've been with Amazon a little over a couple of years and having responsibility for state and local government has really opened up my eyes to the transformation that that space is moving to. So when I think about our opportunity, it's not just state and local government, but it's actually the gov tax that are supporting that transformation in traditional environments. Everyone asks that questions, what's the difference between a federal versus a state and local? And I attribute it to this way, programs are very important in a federal space but what I'm focused on is every single city, county, state has aspirations to do things the way they want to do things, of how they need to address their specialized market. What people need in New York City might feel and look a little bit different in a small town in my home state. So when you look at the differences it's exciting to have the opportunity to impact there. >> And one of the things that you inherited in the job is state and local governments also, and we've heard this on the Cube from many guests that have been on, they didn't have the big IT budgets. >> No. >> And so, things to move the needle on R&D and experiment, you know Andy Jassy talks about experimentation and learning through failure, a lot of them don't have the luxury. And this changing landscapes, different diversity environments. >> Yeah absolutely. It's doing more with less, and each state struggles with that. And when you take a look at the budget and where state budget goes, it's predominantly in the health provider instances. So they have the responsibility to serve their constituents and their health, so what's left? You're competing with budgets for teachers, firefighters, first responders of all sorts, so they have to be very frugal with what they do and they have to learn from one another. I think that is one of the nicest things that we see across the states and the cities. >> Tell me about the community aspect of it because one of the things we're seeing on the trend side is the wave that's coming, besides all the normal investments they've got to make, is internet of things and digitization. Whether it's cameras on utility poles, to how to deal with policies just like self-driving cars and Uber. All these things are going on, right? >> Yep. >> Massive change going on, and it's first generation problems. >> Absolutely. >> Net New right? So where's the money going to come from? Where's the solutions going to come from? >> Save to invest right? So they're taking a look at Net New technologies that allows them to actually re-invest those savings into what the community's asking for. People don't want to stand in lines to get their driver's license or a permit. We just had a customer meeting, they were talking about how the challenge between the connected community. If you're in a city, in a county, who do you go and talk to? I need a building permit, do I go to the city, do I go to the county? But I don't want to go. I want to be able to do it in a different way. That's the generational change and we're seeing that, even local to the D.C. area, when you take a look at Arlington county, they have the highest population of millennials. How they want to interact with government is so different than what they've seen in times past. >> So talk to me about what, so what what are the kinds of innovations that Arlington needs to be thinking about according to you, in terms of how to meet these citizens where they are and what they're accustomed to? >> Expectations, I mean take a look at, we walk outside the street you see birds sitting around there and you've got to be able to give them transportation that is accustomed to what they do every single day. They want to buy, they want to communicate and more importantly they want to their services when they look for it. They don't want to have to go to the buildings, they want to have to, they want to be able to actually access the information, find exactly where they need to go to grab that specific service. I mean long is the day that you would stand there are say, well I don't know which office to go to, send me. People want to look and everything's got to be available and accessible. >> I mean this is classic definition of what Andy Jassy and Theresa talk about. Removing all that undifferentiated heavy-lifting. >> Yep, barriers. >> All this red tape, and the lack of budget. All these things kind of create this environment. What are you guys doing to address that? How do you get people over the hump to saying, okay, it's okay to start this journey, here's some successes, is it get a couple wins under your belt first? What's the process? Take us through it and use (mumbles). >> I think this has been probably one of the most refreshing parts for me to be a part of AWS. It's really starting with, what problem are you trying to solve for? What is the biggest issue that you have? And we work backwards from their needs. And it's a very different approach than how others have worked with our customers, our state and local customers, because we're used to selling them this thing for this opportunity, whereas we take three steps backwards and say let's start from the beginning. What issues are you having? What're your constituents having? Was with a group of CIOs on Monday and we went through this whole process of, who are your customers? And they would've thought, well it's an agency here and it's an agency there, and what they soon realized is, those are my stakeholders, those are not my customers. So if we really look at it more of a product versus a project with the state and local executives, it's really changing their perspective on how they could actually have a full cycle of opportunity, not a project-based solution. So when you think about how a constituent wants to work through the government, or access it's services, it will look and feel differently if you're thinking about the full life-cycle of it, not the activity. >> You know one thing I want to ask you that came up in a couple conversations earlier, and then what the key note was. The old days was if you worked for the government, it was slow, why keep the effort if you can't achieve the objective? I'm going to give up, people get indifferent, they abandon their initiatives. Now Andy and you guys are talking about the idea that you can get to the value proposition earlier. >> Yes. >> So, even though you can work backwards, which I appreciate, love the working backwards concept, but even more reality for the customer in public and local and state is like, they now see visibility into light at the end of the tunnel. So there's changing the game on what's gettable, what's attainable, which is aspirational. >> It might feel aspirational for those who have not embraced the art of what's possible, and I think one of the things that we've seen recently in another state. They had a workforce that liked to do what they did, as Andy said, "Touch the tin." And when you think about that whole concept, you never touch the tin. So now let's take a look at your workforce, how do we make being in government the way to, as Andy close it, to make the biggest impact for your local community. So some states are saying, what we've done is we still need the resources we have, but the resources that are moving up the stack and providing more of an engagement of difference, those are the ones that are taking those two pizza team type of opportunities and saying what are we going to do to change the way they interact? >> With real impact. >> With real impact. >> Andy also talked about real problems that could be solved, and he didn't really kind of say federal or any kind of category, he just kind of laid it out there generally. And this is what people care about, that work for state, local and federal. They actually want to solve problems so there are a lot of problems out there. What are you seeing at the state and local level that are on the top problem statements that you're seeing where Cloud is going to help them? >> A great example would be, when you think about all the siloed organizations within our community care. You're unable to track any one record, and a record could be an individual or an organization. So what they're doing is they're moving all those disparate data silos into an opportunity say let's dedupe-- how many constituents do we have? What type of services do they need? How do we become proactive? So when you take a look at someone who's moved into the community and their health record comes in, what're the services that they need? Because right now they have to go find those services and if they county were to do things more proactively, say hey, these are the services that you need, here is where you can actually go and get them. And it's those individual personalized engagements that, once you pull all that data together through all the different organizations, from the beginning of a 911 call for whatever reason, through their health record to say, this is the care that they, these are the cares that they have, and these are the services that they need, and oh by the way they might be allergic to something or they might have missed a doctor's appointment, let's go ensure that they are getting the healthcare. There's one state that's actually even thinking about their senior care. Why don't we go put an Alexa in their house to remind them that these are the medications that you need? You have a doctor's appointment at 2 o'clock, do you want me to order a ride for you to get to your doctor's appointment on time? That is proactive. >> And also the isolation for a lot of old people living by themselves, having another voice who can answer their question is actually incredibly meaningful. >> It is, and whether it's individual care to even some are up and rising drivers. A great application in Utah is they've actually used Alexa and wrote skills around Alexa so that they could pre-test at home before they go take their test are the driver's license facility. So when you think about these young kids coming into the government, how interactive and how exciting for them to say, hey, I'm going to take the time, I have my Alexa, she's going to ask me all the questions that I need to literally the other end of the spectrum to say, hey, I can order you an Uber, I could provide you with a reminder of your doctor's appointments or any health checks requirements that you might need along the way. >> So you're talking about the young people today engaging with government in this way, but what about actually entering the government as a career? Because right now we know that there's just such a poisonous atmosphere in Washington, extreme partisanship and it doesn't seem like a very, the government doesn't seem appealing to a lot of people. And when they are thinking about, even the people who are in Cloud, not necessarily in the public policy, what're you hearing, what're you thinking? What's AWS's position on this? >> This is where I love my brother and in the education space. So in two different areas we have California, Cal State Poly, and then we also have Arizona State University who have put in kicks. They're innovation centers are the university that they're enlisting these college students or maybe project based that are coming in and helping solve for some of the state and local government challenges. I think the important part is, if you could grab those individuals in early through that journey in maybe through their later years of education say, hey, you could write apps, you could help them innovate differently because it's through their lens. That gets them excited and I think it's important for everyone to understand the opportunity and whether it's two years, four years or a lifetime career, you've got to see it from the other side and I think, what we hear from the CIOs today across the states is they want to pull that talent in and they want to show them the opportunity, but more importantly they want to see the impact and hear from them what they need differently. So it's fun. >> There's a whole community vibe going on. >> Yeah. >> And we were riffing on day one on our intro about a new generation of skill, not just private and public sector, both. We have a collective intelligence and this is where open-data, openness, comes in, and that's resource. And I think a lot of people are looking at it differently and I think this is what gets my attention here at this event this year, besides the growth and size, is that Cloud is attracting smart people, it's attracting people who look at solutions that are possibly attainable, and for the first time you're seeing kind of progress. >> It's a blank sheet of paper. >> There's been progress before I don't mean to say there's no progress, there's new kinds of progress. >> I think the best part, and I say this to people who are working with Amazon, when you think about a blank sheet of paper, that's where we're at. And I think that's the legacy that we need to get through, it's like this is the way we've done it, this is the way we've always done it. In state and local government we're dealing with procurement challenges, they know how to do CATPACs, they don't know how to OPECs, so how can you help us change the way they look at assets, and more importantly, break through those barriers so that we could start with a blank sheet of paper and build from the ground-up what's needed, versus just keep on building on what was out there. >> So that mean education's paramount for you. So what're you guys doing with education? Share some notable things that are important that are going on that are on education initiatives that you can help people. >> It's starting at the 101. Again I think it's the partnership with the education, what we have in the community college, and even starting in high school, is get people interested in Cloud. But for state and local customers today, it is about workforce redevelopment and giving them the basic tools so that they could rebuild. And there are going to be people that are going to opt-in, and there's going to be people that say, I'm fine where I'm at thank you very much, and there's a place and, more importantly, there's plenty of opportunity for them there. So we're providing them with AWS Educate, we're providing them with our support locally through my team, but the important part is you get in, show them, put their hands on the keyboards and let them go 'cause once they start they're like, I didn't realize I could do that, I didn't understand the value and the opportunity and the cost savings that I could move through with these applications. >> And there's so many jobs out there, I mean Amazon is just one company that's in Cloud. There's Machine Learning, there's AI, there's all kinds of analytics. All kinds of new job opportunities that there's openings for, it's not like. No one's skilled enough! We need more people. >> I'll give you another. There was a great case study in there, they actually did a session here this week, LA County. They get 800-900 calls a day just within an IT, one of the IT organizations and Benny would say, my customer is those who are working in the county. So they've been able to move to CANACT, and now they have a sentiment scale, they are able to not only intake, transcribe, comprehend, but they're able to see the trends that they're saying. What that's been able to save by ways of time and assets and resources it's really allowing them to focus on what's the next generation service that they could deliver differently, and more importantly, cost-effectively. >> Where in the US, 'cause Andy talked about the middle class shrinking with the whole reference to the mills going out of the business, inferring that digital's coming. Where do you see the trends in the US, outside of the major metros like Silicon Valley, New York, et cetera, Austin, where there's growth in digital mind IQ? Are you seeing, obviously we joke with the Minnesota guys, it's O'Shannon on and we had Troy on earlier, both from Minnesota. But is there areas that you're seeing that's kind of flowering up in terms of, ripe for investment for in-migration, or people staying within their states. Because out-migration has been a big problem with these states in the middle of the country. They want to keep people in the state, have in-migration. What're you areas of success been for digital? >> You know what, look at Kansas City. Great use case, smart connected city, IOT. If you take a look at what their aspirations were, it was to rejuvenate that downtown area. It's all started with a street car and the question was, when people got off that street car did they go right or did they go left? And they weren't going left and the question was why? Well when they looked and they surveyed, well there's nothing there, the coffee shops there. So what they did proactively, because this is about providing affordable opportunity for businesses, but more importantly, students and younger that are moving out of home, they put a coffee shop there. Then they put a convenience store, then they put a sandwich shop down there and they started to build this environment that allowed more people to move in and be in that community. It's not about running to the big city, it's about staying maybe where you're at but in a new way. So Kansas City I think has done a fantastic job. >> And then having jobs to work remotely 'cause you're seeing now remote, virtual-first companies are being born and this is kind of a new generational thing where it's not Cloud first. >> Work is where you're at, it's not where you go. >> And yet we do need >> That's an opportunity. >> Clusters of smart people and these sort of centers of innovation beyond just the coasts. >> I'm out of Chicago. I obviously have headquarters in D.C. for public sector and corporate out of Seattle. I think there is a time and place that is required to be there when we're working on those projects or we require that deep time. But I want to be available to my team, and more importantly to my customers, and when I see my customers, my customers are not all in city buildings or county buildings or state buildings. They're all over. So it's actually refreshing to see the state government and local governments actually promote some of that. It's like well hey I'm not going to the office today, let's go meet in this location so that we could figure out how to get through these challenges. It has to be that way because people want to be a part of their community in a different way, and it doesn't necessarily mean being in an office. >> Exactly. >> Okay Kim, well to check in with you and to find out your progress on the state and local, certainly it's real opportunity for jobs and revitalization crossed with digital. >> Yep, as Andy would put it, when we look at this space, it's a labor of love and it's the biggest impact that I could make in my career. >> And tech for good. >> And tech for good. >> Excellent, well thank you so much Kim. >> Thank you. Goodbye. >> Stay tuned for my of the Cube's live coverage of AWS Public Sector Summit. (outro music)

>> Live from Washington, D.C., it's theCUBE, covering AWS Public Sector Summit, 2017. Brought to you by Amazon web services and it's partner, Ecosystem. >> And welcome to our nation's capitol. Here we are in Washington, D.C. TheCUBE coming live from the Walter Washington Convention Center, here for AWS Private Sector Summit. It's our maiden voyage with the Public Sector so looking forward to this. John Walsh and John Furrier, glad to have you along for the ride, John, this is going to be a good week. >> Hey, it'll be fun. >> A good couple of days. John Galvin joins us. He is the Vice President and General Manager of the Public Sector Intel. John, thank you for being with us here on theCUBE; glad to have you. >> It's a pleasure to be here, thank you. >> Tell us a little bit first off, about your portfolio. >> Sure. >> I understand you cover not only United States, but you have a global footprint as well. Touch base a little bit with our audience with what you're up to. >> Yeah, absolutely. So first of all, I have to put it in perspective for everyone. People know us as a micro-processor company. They don't always attribute us to going out and calling on government, or education decision makers. So we really act as a trusted advisor. We don't sell directly to government or to education entities, and I have sales people, or account exec's, around the world who are going in and meeting with ministers of education or ministers of ICT. Sometimes it's a school superintendent or a district superintendent, but, overall, what we're talking about is digital transformation and how technology can be used to advance government or advance education. And sometimes at a national level, could be at a state level, could be at a district level. >> Well, John and I were talking in our open segment just a little bit ago, about maybe a glacial pace isn't fair to say about how government had that reputation, obviously, for many years about being, maybe, reluctant. >> Right. >> To embrace change. What do you see now in that space? Is there this shift going on, that there's more of an embracing of technology? And of more entrepreneurial kind of spirit within the operation of government? >> Yeah, absolutely. It is happening so quickly. The categorization of government moving slowly is absolutely true. Education the same. But now wherever I go around the world, everyone is talking about transformation and they're starting to launch projects that might be a pilot or a proof of concept, but they're getting started. The challenge is when you talk about digital transformation it is so big so it becomes difficult for governments to really get their hands around it, and what are they going to do to improve citizens quality of life. Is that going to be a healthcare initiative? Is it going to be a transportation initiative? Sometimes it's an education initiative; and we're seeing them all. I think what is causing it to advance now is they see proof-points that it works. That by making those investments it really is changing the quality of life for people. And in emerging markets they don't have existing infrastructure that they have to tear out and replace. And some of the mature markets, it's how do you actually breakdown those silos. >> Well, John, I'm really glad you came on. Intel, in my opinion, I've been following Intel for many years, recently, has been pretty amazing. But you guys have always been a bellwether for trends, I'd say, five to 10 years out. I mean, look at everything that Intel's done with technology You have that five to 10 year stair instantly in what you're proposing. We've been seeing a lot of the AI commercials with Intel, what is the Public Sector trends that intersect with the vision of Intel? >> Well, you're absolutely right. If you look at what Intel does we're similar to the auto industry. It takes us five to six years to produce our next processor, and so we have to be looking that far out of what are the use cases, and really, what are those technological boundaries that we're going to either cross or break? And AI is absolutely the conversation today. It's sort of around artificial intelligence and it's no longer science fiction. We're not talking about it in the future; we're now talking about how can we use it today? Machine learning big, big topic, and not just the role that Intel plays, but companies like AWS; big players, in terms of how that actually comes to life in your home. It's not just how it's going to come to life in a big government institution or a big enterprise. >> And the Public Sector landscape, for the folks that are watching some know the Public Sector, what is the Public Sector? Because it's not the government. There's education, there's health, so what's the layout. How do you categorically look at it? How should people think about Public Sector? Not just GovCloud because there's a GovCloud, but is there a Public Sector cloud? I mean, how should people think about it? >> Yeah, great question. I work as part of a group at Intel that are all verticals. There's a healthcare team, there's a transportation team, there's an energy team. Public Sector is completely different because we're all of those things. We're working on transportation projects, we're working big healthcare projects, and so Public Sector you have to look at in the biggest sense where it's not just a federal presence but it is a state presence, it's a city presence or a county presence. And so our opportunity is to be able to connect all of those things, and that is what I think is so exciting about the transformation that is taking place right now is for that vision to be realized those silos really need to be broken. You know, you're going to hear comments over the next couple of days about forming a data lake. Which is bringing in all of those data streams into a single spot so that you can apply analytics and be able to get to insights that we've never been able to get to before. >> So how do you do that if you talk about municipality levels, state levels, federal levels, different operating systems, different processes, different procedures? And all great resources, how do you pull all that together and make that an asset instead of a morass? >> Well, in that question you just captured how big this opportunity is, and the way that we do it is we work with our ecosystem partners. The strength that Intel has when we enter into those conversations is we work with everyone. We work with the big cloud providers, we work with all the different operating system providers. We're not only with the computer companies that are our partners and our customers, but we're working now with internet and think companies, and so we have the ability to now work across that ecosystem to start pulling all of those pieces together. The heart of your question though is that those are all different systems that have been built over time. And if you look at what's been happening in enterprise over the past 10 years is CIO's and CTO's at the enterprise levels have been breaking down those silos and moving more to single systems and big data streams. And now that's what's happening with in the Public Sector is that data has to come together. >> John, talk about the collaboration between Intel and AWS and what is going on with you guys, how you guys are working together, and what's the impact in serving Public Sector customers? >> Well, we have had a great partnership with AWS from the beginning. (audio cuts out) (audio cuts out) That's going to take on this bigger vision is going to have a cloud discussion. There will still be things that they're going to be doing on premise, but it's most likely going to be a hybrid environment. And so with AWS we really have the opportunity to have a bigger discussion, where they can really have that cloud discussion and even some of the analytics layer. They're also doing more at an IOT perspective; we're able to join that conversation in terms of how our technology really plays into it. But I think the other thing we're able to do with AWS is really look for innovators. We're able to identify either those small companies, or even some of the cities are doing some really great things. And then because of their global footprint and our global footprint we can share that pretty broadly. >> And ecosystem's critical. You guys, Intel's always been ecosystem friendly company. With that in mind I got to ask you the question that everyone's talking about, and certainly, we're covering Mobile World Congress this year in Barcelona. And you couldn't go anywhere without hearing 5G and these new phones that are coming out. And then under the hood network transformation, you're hearing about software to find networking, machine learning, AI a lot of things that you guys are talking about. So the question for you is Smart Cities. It is a really, really hot opportunity just to even think about the concept of what a Smart City entails. I mean, here in D.C., like other cities, they have bicycles people can take out and ride around. That's a smart city, that's a cool service. But now you bring digital all to it. Imagine, Air B&B, you've got Uber, you've got Lift you've got all kinds of digital services, digital experiences. This is a government, this is a Public Sector issue. This is an interesting one. How is Intel's view on Smart Cities, how do you see that rolling out? >> First of all, we're very excited about what's happening within Smart Cities, and to the beginning of your question we think 5G is going to be an accelerant. It's going to cause it to happen even faster than it's happening now. What's interesting about Smart City is that it really does take a lot of different formats. And so we see cities who are really focused on public security and safety. We have examples whether it's Singapore, London of how they're now capturing new data with the cameras that they put up, and can do real-time analytics on it using AI and machine learning. So it's not that they just have all of these data streams, but they're doing real-time analysis of the data stream to be able to identify potential threats. But we also have examples where we're seeing cities invest in new technology to, essentially, replace what are the old ways of us being able to communicate and engage with the government. And that could be as simple as there's new information that's available to us. Or as they're collecting all these data streams they're making that data public and available for innovation, and so entrepreneurs now have the ability to also build solutions on those data streams. It's an incredibly exciting time. >> I mean, it's mind boggling to just think about how we live our lives in our cities. I can call the police department, the fire department, call for services in the analog world. Imagine video chat. Is that going to go to the certain departments? So how people engage, which side of the street do the cars drive on, who decides all that? And this is kind of how big this is. It's mind blowing. >> Well, it is big, and I'm going to answer that in two ways. Yes, the way that we did things before is changing and it's changing rapidly. To your 911 reference, I don't know, does it have to be a video engagement? Or through video are we actually capturing real-time that there's an incident that the fire department or an ambulance or police need to be dispatched. Where no phone call actually needs to be made. >> Real-time analytics. >> Yeah. >> Predicted, prescriptive analytics could come to the table. >> Yeah, absolutely. And so we're already seeing examples of that, where that's happening today. What we're not seeing happening at scale, but I think we will see it happening at scale, all of those early adopters they had to figure it out on their own. But now we have blueprints, we have frameworks that we can share with other cities where they will be able to do it much more quickly. >> All right, what project really stands out for you, in all the things you're looking at, in the Public Sector because there's so much going on that you guys are doing I mean, props to Intel love what they're doing. The AI mission really puts a vision in place but also it's reality now with machine learning. What projects stand out for you that you see as real innovative, collaborative between Intel and AWS? >> Yeah, so we did a project with AWS where we, essentially, created a competition for new ideas to be able to come forward, and out of that what we've seen is some cities really doing some innovative things, just taking those first steps. What that does for us is it gives us a broader view than we would be able to get on our own. But some of that's basic. Say exciting stuff, we have exciting examples, the kiosks on the street corners in New York are an exciting example. What we see some of the universities doing, I think, is really exciting. Universities around the world have an issue with student retention. Where they just experience high drop out rates at the end of the freshman year and the end of the sophomore year. The challenge is how do you identify a student at risk? Well, automate attendance and you can now see are students actually attending classes. Or are they skipping class? Start using sensors and beacons on the campus and you can actually detect what those student patterns are and you just might need to have a counselor step in or a professor step in and really sit down with them and walk them through it. >> Use the IOT example, humans are things too, right? I mean, wearables, they got all kinds of sensors that could be even on-person device too. Absolutely, we have been working with the University of Texas Arlington, exactly, on that project. Through a sensor you can actually capture the emotional state of student. Are they highly stressed? And should that be, again, an environment where-- >> Explain how. How does that work? >> Through body temperature and -- >> So biometrics being measured. >> Yeah. >> Body temperature, respiration rates, all those kinds of things. >> Mental health is a huge issue in colleges and universities around the pressure. >> You can see that idea from a health perspective, strep throat, right? >> Sure. >> It's like the freshman plague. Every freshman gets strep throat. But if you could identify anxiety as it's being formulated before it manifests itself in academic performance, you could treat that. >> Sure, and now you combine that with capturing data from the student cafeteria or dorms of what are they're eating patterns, what are they're sleeping patterns? Are they actually getting enough sleep? So you get a much more holistic view of the student. And we have to be careful here, right, because-- >> There's privacy concerns. >> Right, there's absolutely privacy and security concerns. And anyone who engages in these projects, heightened awareness of that. So it really is about quality of life and how do you create a better educational experience, not create anything that's threatening, but it becomes a much more personalized learning experience. >> The convergence and the conflicts between IOT and cloud and processing power and software, it's interesting, I was looking on prior to the show coming in I saw on your website at Intel Farmers in America. And then on Amazon's site there's a City on the Cloud. Can you take a minute and explain those projects. I think they're both Intel and AWS collaborations. Can you just take a minute to explain the City on the Cloud and the Farmers of America, what's the big aha there? >> So it's a three year project that we've been working on in collaboration with AWS, and the whole idea was for us to be able to identify some innovative ideas within the space because it is still a new area. How do we, essentially, give some of these entrepreneurs and innovative people a chance to be able to bring their idea into fruition? And so agriculture and Farmers America's a great example because that data is being collected in terms of weather patterns and how they can now, essentially, access that data to be able to plan differently what they're doing as well as better enable them to share with others what they're finding as they're making changes too. >> The farm tech has been hot on the D.C. community, certainly, in the Silicon Valley seeing people doing farm tech. Farm tech is one of those things, agriculture's a huge area that health implications too. People are interested in automating a lot of things and bringing tech there. And then also healthcare is a factor too. One of the areas is education but healthcare is another one that you guys are, what's the new thing in there that you guys are doing in healthcare? >> Yeah, we're doing quite a bit in healthcare around the world, and if you really think about it the challenge with healthcare is that your records are typically with your doctor or with your hospital. They're not always shared and they don't move with you when you travel. And so the first opportunity is how does that data actually become standardized so that it can actually be shared. But the other opportunity in healthcare is for those CTO's and CIO's to start using data very differently, to understand the patterns of what's happening within their hospitals. And you're earlier reference, John, to strep throat within a campus, how do you, essentially, start tracking that there's a trend and that there's something that you could potentially deal with much more quickly once you have the insights to it. >> All right, so take a minute as end this segment here, I want to get your thoughts on, give us a taste and showcase some of the Intel speeds and feeds, some of the tech, what's under the hood, what's coming out of Intel that's powering all of this because remember we're all driving the self-driving digital tooling out there. It's all powered by the Zeons, all kinds of cool stuff. What's the latest state-of-the-art that you got from Intel that you guys are bringing to the market in the Public Sector? >> Yeah, well, thank you for that question. I don't normally get it. >> John loves it. He's a speed and feed guy. >> To get too much feedback. Too geeky. >> Well, your earlier question was around AI and machine learning and for us that's the zonify. And if you look at the power of zonify it's, essentially, three times the teraflops of the largest super computer that existed 20 years ago, in a single processor. And so for us it's an opportunity to then really be able to advance and accelerate what's happening with artificial intelligence as well as machine learning. >> Well, it's an exciting new world. Obviously with a realm that goes healthcare to ag, to education, to government with Intel very much at the center of that. John, thanks for being with us. >> It was great to be here. >> We appreciate the time on theCUBE. We look forward to having you back. We'll continue our coverage live here from the AWS Public Sector Summit here on theCUBE. Back with more in just a bit. (upbeat music)

>> Announcer: Live from Washington, D.C., it's theCUBE, covering AWS Public Sector Summit, 2017. Brought to you by Amazon web services and it's partner, Ecosystem. >> And welcome to our nation's capitol. Here we are in Washington, D.C. TheCUBE coming live from the Walter Washington Convention Center, here for AWS Private Sector Summit. It's our maiden voyage with the Public Sector so looking forward to this. John Walsh and John Furrier, glad to have you along for the ride, John, this is going to be a good week. >> Hey, it'll be fun. >> A good couple of days. John Galvin joins us. He is the Vice President and General Manager of the Public Sector Intel. John, thank you for being with us here on theCUBE; glad to have you. >> It's a pleasure to be here, thank you. >> Tell us a little bit first off, about your portfolio. >> J.Galvin: Sure. >> I understand you cover not only United States, but you have a global footprint as well. Touch base a little bit with our audience with what you're up to. >> Yeah, absolutely. So first of all, I have to put it in perspective for everyone. People know us as a micro-processor company. They don't always attribute us to going out and calling on government, or education decision makers. So we really act as a trusted advisor. We don't sell directly to government or to education entities, and I have sales people, or account exec's, around the world who are going in and meeting with ministers of education or ministers of ICT. Sometimes it's a school superintendent or a district superintendent, but, overall, what we're talking about is digital transformation and how technology can be used to advance government or advance education. And sometimes at a national level, could be at a state level, could be at a district level. >> Well, John and I were talking in our open segment just a little bit ago, about maybe a glacial pace isn't fair to say about how government had that reputation, obviously, for many years about being, maybe, reluctant. >> Right. >> To embrace change. What do you see now in that space? Is there this shift going on, that there's more of an embracing of technology? And of more entrepreneurial kind of spirit within the operation of government? >> Yeah, absolutely. It is happening so quickly. The categorization of government moving slowly is absolutely true. Education the same. But now wherever I go around the world, everyone is talking about transformation and they're starting to launch projects that might be a pilot or a proof of concept, but they're getting started. The challenge is when you talk about digital transformation it is so big so it becomes difficult for governments to really get their hands around it, and what are they going to do to improve citizens quality of life. Is that going to be a healthcare initiative? Is it going to be a transportation initiative? Sometimes it's an education initiative; and we're seeing them all. I think what is causing it to advance now is they see proof-points that it works. That by making those investments it really is changing the quality of life for people. And in emerging markets they don't have existing infrastructure that they have to tear out and replace. And some of the mature markets, it's how do you actually breakdown those silos. >> Well, John, I'm really glad you came on. Intel, in my opinion, I've been following Intel for many years, recently, has been pretty amazing. But you guys have always been a bellwether for trends, I'd say, five to 10 years out. I mean, look at everything that Intel's done with technology You have that five to 10 year stair instantly in what you're proposing. We've been seeing a lot of the AI commercials with Intel, what is the Public Sector trends that intersect with the vision of Intel? >> Well, you're absolutely right. If you look at what Intel does we're similar to the auto industry. It takes us five to six years to produce our next processor, and so we have to be looking that far out of what are the use cases, and really, what are those technological boundaries that we're going to either cross or break? And AI is absolutely the conversation today. It's sort of around artificial intelligence and it's no longer science fiction. We're not talking about it in the future; we're now talking about how can we use it today? Machine learning big, big topic, and not just the role that Intel plays, but companies like AWS; big players, in terms of how that actually comes to life in your home. It's not just how it's going to come to life in a big government institution or a big enterprise. >> And the Public Sector landscape, for the folks that are watching some know the Public Sector, what is the Public Sector? Because it's not the government. There's education, there's health, so what's the layout. How do you categorically look at it? How should people think about Public Sector? Not just GovCloud because there's a GovCloud, but is there a Public Sector cloud? I mean, how should people think about it? >> Yeah, great question. I work as part of a group at Intel that are all verticals. There's a healthcare team, there's a transportation team, there's an energy team. Public Sector is completely different because we're all of those things. We're working on transportation projects, we're working big healthcare projects, and so Public Sector you have to look at in the biggest sense where it's not just a federal presence but it is a state presence, it's a city presence or a county presence. And so our opportunity is to be able to connect all of those things, and that is what I think is so exciting about the transformation that is taking place right now is for that vision to be realized those silos really need to be broken. You know, you're going to hear comments over the next couple of days about forming a data lake. Which is bringing in all of those data streams into a single spot so that you can apply analytics and be able to get to insights that we've never been able to get to before. >> So how do you do that if you talk about municipality levels, state levels, federal levels, different operating systems, different processes, different procedures? And all great resources, how do you pull all that together and make that an asset instead of a morass? >> Well, in that question you just captured how big this opportunity is, and the way that we do it is we work with our ecosystem partners. The strength that Intel has when we enter into those conversations is we work with everyone. We work with the big cloud providers, we work with all the different operating system providers. We're not only with the computer companies that are our partners and our customers, but we're working now with internet and think companies, and so we have the ability to now work across that ecosystem to start pulling all of those pieces together. The heart of your question though is that those are all different systems that have been built over time. And if you look at what's been happening in enterprise over the past 10 years is CIO's and CTO's at the enterprise levels have been breaking down those silos and moving more to single systems and big data streams. And now that's what's happening with in the Public Sector is that data has to come together. >> John, talk about the collaboration between Intel and AWS and what is going on with you guys, how you guys are working together, and what's the impact in serving Public Sector customers? >> Well, we have had a great partnership with AWS from the beginning. (audio cuts out) (audio cuts out) That's going to take on this bigger vision is going to have a cloud discussion. There will still be things that they're going to be doing on premise, but it's most likely going to be a hybrid environment. And so with AWS we really have the opportunity to have a bigger discussion, where they can really have that cloud discussion and even some of the analytics layer. They're also doing more at an IOT perspective; we're able to join that conversation in terms of how our technology really plays into it. But I think the other thing we're able to do with AWS is really look for innovators. We're able to identify either those small companies, or even some of the cities are doing some really great things. And then because of their global footprint and our global footprint we can share that pretty broadly. >> And ecosystem's critical. You guys, Intel's always been ecosystem friendly company. With that in mind I got to ask you the question that everyone's talking about, and certainly, we're covering Mobile World Congress this year in Barcelona. And you couldn't go anywhere without hearing 5G and these new phones that are coming out. And then under the hood network transformation, you're hearing about software to find networking, machine learning, AI a lot of things that you guys are talking about. So the question for you is Smart Cities. It is a really, really hot opportunity just to even think about the concept of what a Smart City entails. I mean, here in D.C., like other cities, they have bicycles people can take out and ride around. That's a smart city, that's a cool service. But now you bring digital all to it. Imagine, Air B&B, you've got Uber, you've got Lift you've got all kinds of digital services, digital experiences. This is a government, this is a Public Sector issue. This is an interesting one. How is Intel's view on Smart Cities, how do you see that rolling out? >> First of all, we're very excited about what's happening within Smart Cities, and to the beginning of your question we think 5G is going to be an accelerant. It's going to cause it to happen even faster than it's happening now. What's interesting about Smart City is that it really does take a lot of different formats. And so we see cities who are really focused on public security and safety. We have examples whether it's Singapore, London of how they're now capturing new data with the cameras that they put up, and can do real-time analytics on it using AI and machine learning. So it's not that they just have all of these data streams, but they're doing real-time analysis of the data stream to be able to identify potential threats. But we also have examples where we're seeing cities invest in new technology to, essentially, replace what are the old ways of us being able to communicate and engage with the government. And that could be as simple as there's new information that's available to us. Or as they're collecting all these data streams they're making that data public and available for innovation, and so entrepreneurs now have the ability to also build solutions on those data streams. It's an incredibly exciting time. >> I mean, it's mind boggling to just think about how we live our lives in our cities. I can call the police department, the fire department, call for services in the analog world. Imagine video chat. Is that going to go to the certain departments? So how people engage, which side of the street do the cars drive on, who decides all that? And this is kind of how big this is. It's mind blowing. >> Well, it is big, and I'm going to answer that in two ways. Yes, the way that we did things before is changing and it's changing rapidly. To your 911 reference, I don't know, does it have to be a video engagement? Or through video are we actually capturing real-time that there's an incident that the fire department or an ambulance or police need to be dispatched. Where no phone call actually needs to be made. >> J.Furrier: Real-time analytics. >> Yeah. >> Predicted, prescriptive analytics could come to the table. >> Yeah, absolutely. And so we're already seeing examples of that, where that's happening today. What we're not seeing happening at scale, but I think we will see it happening at scale, all of those early adopters they had to figure it out on their own. But now we have blueprints, we have frameworks that we can share with other cities where they will be able to do it much more quickly. >> All right, what project really stands out for you, in all the things you're looking at, in the Public Sector because there's so much going on that you guys are doing I mean, props to Intel love what they're doing. The AI mission really puts a vision in place but also it's reality now with machine learning. What projects stand out for you that you see as real innovative, collaborative between Intel and AWS? >> Yeah, so we did a project with AWS where we, essentially, created a competition for new ideas to be able to come forward, and out of that what we've seen is some cities really doing some innovative things, just taking those first steps. What that does for us is it gives us a broader view than we would be able to get on our own. But some of that's basic. Say exciting stuff, we have exciting examples, the kiosks on the street corners in New York are an exciting example. What we see some of the universities doing, I think, is really exciting. Universities around the world have an issue with student retention. Where they just experience high drop out rates at the end of the freshman year and the end of the sophomore year. The challenge is how do you identify a student at risk? Well, automate attendance and you can now see are students actually attending classes. Or are they skipping class? Start using sensors and beacons on the campus and you can actually detect what those student patterns are and you just might need to have a counselor step in or a professor step in and really sit down with them and walk them through it. >> Use the IOT example, humans are things too, right? I mean, wearables, they got all kinds of sensors that could be even on-person device too. Absolutely, we have been working with the University of Texas Arlington, exactly, on that project. Through a sensor you can actually capture the emotional state of student. Are they highly stressed? And should that be, again, an environment where-- >> Explain how. How does that work? >> Through body temperature and -- >> So biometrics being measured. >> Yeah. >> Body temperature, respiration rates, all those kinds of things. >> Mental health is a huge issue in colleges and universities around the pressure. >> You can see that idea from a health perspective, strep throat, right? >> Sure. >> It's like the freshman plague. Every freshman gets strep throat. But if you could identify anxiety as it's being formulated before it manifests itself in academic performance, you could treat that. >> Sure, and now you combine that with capturing data from the student cafeteria or dorms of what are they're eating patterns, what are they're sleeping patterns? Are they actually getting enough sleep? So you get a much more holistic view of the student. And we have to be careful here, right, because-- >> Host: There's privacy concerns. >> Right, there's absolutely privacy and security concerns. And anyone who engages in these projects, heightened awareness of that. So it really is about quality of life and how do you create a better educational experience, not create anything that's threatening, but it becomes a much more personalized learning experience. >> The convergence and the conflicts between IOT and cloud and processing power and software, it's interesting, I was looking on prior to the show coming in I saw on your website at Intel Farmers in America. And then on Amazon's site there's a City on the Cloud. Can you take a minute and explain those projects. I think they're both Intel and AWS collaborations. Can you just take a minute to explain the City on the Cloud and the Farmers of America, what's the big aha there? >> So it's a three year project that we've been working on in collaboration with AWS, and the whole idea was for us to be able to identify some innovative ideas within the space because it is still a new area. How do we, essentially, give some of these entrepreneurs and innovative people a chance to be able to bring their idea into fruition? And so agriculture and Farmers America's a great example because that data is being collected in terms of weather patterns and how they can now, essentially, access that data to be able to plan differently what they're doing as well as better enable them to share with others what they're finding as they're making changes too. >> The farm tech has been hot on the D.C. community, certainly, in the Silicon Valley seeing people doing farm tech. Farm tech is one of those things, agriculture's a huge area that health implications too. People are interested in automating a lot of things and bringing tech there. And then also healthcare is a factor too. One of the areas is education but healthcare is another one that you guys are, what's the new thing in there that you guys are doing in healthcare? >> Yeah, we're doing quite a bit in healthcare around the world, and if you really think about it the challenge with healthcare is that your records are typically with your doctor or with your hospital. They're not always shared and they don't move with you when you travel. And so the first opportunity is how does that data actually become standardized so that it can actually be shared. But the other opportunity in healthcare is for those CTO's and CIO's to start using data very differently, to understand the patterns of what's happening within their hospitals. And you're earlier reference, John, to strep throat within a campus, how do you, essentially, start tracking that there's a trend and that there's something that you could potentially deal with much more quickly once you have the insights to it. >> All right, so take a minute as end this segment here, I want to get your thoughts on, give us a taste and showcase some of the Intel speeds and feeds, some of the tech, what's under the hood, what's coming out of Intel that's powering all of this because remember we're all driving the self-driving digital tooling out there. It's all powered by the Zeons, all kinds of cool stuff. What's the latest state-of-the-art that you got from Intel that you guys are bringing to the market in the Public Sector? >> Yeah, well, thank you for that question. I don't normally get it. >> Host: John loves it. He's a speed and feed guy. >> To get too much feedback. Too geeky. >> Well, your earlier question was around AI and machine learning and for us that's the zonify. And if you look at the power of zonify it's, essentially, three times the teraflops of the largest super computer that existed 20 years ago, in a single processor. And so for us it's an opportunity to then really be able to advance and accelerate what's happening with artificial intelligence as well as machine learning. >> Well, it's an exciting new world. Obviously with a realm that goes healthcare to ag, to education, to government with Intel very much at the center of that. John, thanks for being with us. >> It was great to be here. >> We appreciate the time on theCUBE. We look forward to having you back. We'll continue our coverage live here from the AWS Public Sector Summit here on theCUBE. Back with more in just a bit. (upbeat music)