>> Live from Los Vegas. It's theCUBE covering Dell Technologies World 2019. Brought to you by Dell Technologies and it's ecosystem partners. >> Welcome back to Los Vegas everybody. You're watching theCUBE, the leader in live tech coverage. This is our wall-to-wall coverage. We're wrapping up day one. I'm Dave Alonte, my cohost here at this segment is Stu Miniman. Jon Siegal is here as the vice president of product marketing, cubulum from Dehli MC. Good to see you again Jon. >> Great to be back as always guys! >> And I love that you brought a customer, Suzan Pickett is here. >> That's what I do, by the way. You realize that, that's my new thing. >> Suzan is the VP and director of Converged Infrastructure at US Bank. >> Thank you for having me. >> Welcome, one of my banks. I got a lease with US Bank. You guys are great. >> Thank you. >> Great to have you guys. >> Let's start with a customer, if that's okay? >> Absolutely. >> Tell us about your role, you got CI in your title that's interesting. >> I do. >> That's a relatively new trend, explain that. >> Yeah absolutely, so I've been at the bank a couple years now and my teams focus on Converged and Hyperconverged Infrastructure, delivering solutions and infrastructure as a service for our business. >> You guys have been working together for a while if I understand it Jon, right? Talk a little bit about what's happening here at the show maybe give us a quick overview of what's happening in CI and HCI in your world. >> Absolutely, so a lot going on as you saw today in Dell Tech cloud announcement. HCI was a key pillar there. Really VxRail, in particular, was featured as the simple and fast foundation for the Dell Tech cloud both as the on-prem manage version as well as, as you heard, the Data Center as a service. So really exciting to see how HCI continues to evolve and it's use cases around cloud and infrastructure as a service, as well as platform as a service as well. So a lot of exciting announcements there. In addition to that, just this past week, by the way, we also, since you mentioned CI, Converged Infrastructure, we just announced that we re-upped our agreement with Cisco, a new multiyear agreement extension to continue to innovate with Cisco on the VxBlock, which, as you know, was the pioneer in this, Converged Infrastructure space and with all the recent integrations we've done now with VMware, VxBlock as well as HCI, is really built to be a on-prem foundation for the cloud. >> Yeah so, this goes back to 2009, when Cisco and VMware and EMC got together and created this concept of Converged Infrastructure. There were other competitors in the market, but you guys kind of lead that trend, and so when you go back to that years ago, that's our storage and networking and compute, they were different parts of the organization. I presume you guys went through a similar journey. You had to put all that together. Herd some calves. And what did that do for your business? What was your journey like to CI? >> I think we're still on that journey, but I think it's also evolving as we go more Agile and more DevOps, more software-defined, we're seeing a lot more blending of the teams as well so we're creating a lot of virtual teams that encompass not just infrastructure but security, developers, networking as well and really being able to deliver that infrastructure's service, platform as a service, end-to-end provisioning for our business lines. >> Suzan, I love that story because I remember talking to, when this started, you talk to the storage group and they'd say, "Oh my gosh, you're going to take away my job." I'm like, "You know that security thing that they've been yelling at you to fix for a while? You talk about the new business apps that we need to do. These are the types of jobs that we want you to do." I heard you talk about Agile and DevOps and all these things. Talk a little bit about, what are the pressures you're facing from the business and the relationship between your group that help you to meet those now. >> Sure, well the first thing we did was we created an infrastructure automation services team and people looked at us like we're a little crazy to do that and we pull those highly, highly motivated potentials from within the organization that we already had to focus on automation and get the foundation for infrastructure as a service and get that part right. Something as basic as provisioning a virtual machine would take 12 weeks or longer and through our journey with Kubernetes today, containers, vRealize Automation Suite, on both Converge and Hyperconverge, VxFlex. We're now reducing that down to about three days and we anticipate, with a lot of our sprints and iterations, that we're going to be getting that down to less than a day within the next quarter. >> So John Furry says that automation is the killer app for infrastructure, so are you guys, are you building essentially out on infrastructure as a service platform, where people used to call it private cloud. I don't know if you use that term still. I think it's still valid. >> We do, yeah. >> How's that going? What's been the business impact of that so-called private cloud? >> We had a Business Critical Application that would often take year release cycles, more than 12 weeks to get a server, primarily focusing on physical servers, and now what we're doing is we're partnering with them with not only the business, the application folks, the developers, the middleware teams, networks, security, but also all of the infrastructure teams to deliver that faster speed to market, and so now they're down to days now to provision. They actually gave us a stat the other day that said, "By using our automation with Kubernetes on Hyperconverge VxFlex, that they were able to have cost avoidance of hiring a bunch of people to build physical servers. So that in and of itself was a huge win, but the fact that we can repurpose and releverage that automation, those workflows, the orchestration models, means that we can continue this conversation with the next business line and the next business line and keep telling that story and it's a good one. >> Jon I'd live to hear from what Suzan was saying and there's so many of the modern things that they're doing. When you look at your customer base, how are they doing on that journey? We used to always ask, in the earlier days, it was like, alright how much was I just eliminating sub-silos but pretty much doing the same apps and same processes before or have I really gone through some transformation? >> I tell you what, we've seen quite a bit of transformation in our customer base because they had to. You look at now, as you see with US Banks, they're now transforming their organization to support DevOps, right? That's an entirely new realm for them to focus on. That means they need to make infrastructure easier and simpler so we're finding that is really, I think, that's the catalyst and that they're realizing that the way to do this is let's make infrastructure as simple as possible. Infrastructure service. Make that platform as a service available so our customers can spend less, wait, our IT department can spend less time on the speeds and fees, if you will, of maintaining infrastructure, more time innovating up the stack versus down the stack, right? >> Alright Suzan, I got to ask a question Jon probably doesn't want me to ask you. You're trying to simplify, 'cause you're doing all this stuff that's not really adding value to your business, you want to do stuff that's going to make you more competitive. Well why don't you just throw all this stuff in the cloud? >> Good question and I think that eventually we will have a multicloud strategy, but it is a bank and we don't want to be in the news for a data breach and that's the real answer but also because we want to, again, lay that foundation for an on-premise, solid infrastructure as a service with service catalogs at the business. We can then drive that product taxonomy and they know that they get a good, solid product from IT and then we extend that into the cloud so as much as we can do that, and maybe there will be some cloud native apps down the road that go 100% in the public cloud. I don't have a crystal ball. I suspect there will be, but again we want to do it right and we think this is the right foundation to lay for that. >> You want to have total control over, certainly, your mission critical apps, I'm presuming, right? Maybe put some stuff up. I'm sure you have plenty of stuff in the cloud. Well why Dell EMC? >> I think it goes back to our strategic partnership. It's always been that strong partnership, that enablement, and that continuous feedback loop. We need something, we go talk to our product teams. We get that back, we get it back from our product teams, so it's not always perfect, and there are competitors out there, but at the end of the day, when we look at the Dell Technologies family and that ecosystem and our ability to integrate, iterate, automate within that family, it just helps us stream like that and standardize. >> We've heard this morning from a lot of folks. Michael Dell talked about it. Jeff Clark talked about it. Companies want to consolidate the number of suppliers, certainly infrastructure suppliers, throwing sass forget it, so many apps now. Are you seeing that? Is there pressure to consolidate the number of suppliers, or do you still have, in certain cases, where you really want to go best of breed, so-called best of breed, for some niche app, or do you want to consolidate suppliers? >> So I always want to standardize because that's going to help our automation story, but I still want best of breed, and so that's one of the primary reasons that we're standardized on Dell Technologies today. VxFlex being one of them and Converged Infrastructure being another. There are use cases for multi-vendor strategy, but again, you would look at the right solution for the right job at the right time. >> Okay Jon, that was a totally loaded question, so can you be both a portfolio company like yours and still be best of breed and if so, how so? >> Well I think what we are, we certainly are a portfolio company in the way that, but I think we have leading infrastructure, leading solutions in each case. You take things like Hyperconverge and Converge, great example of that, and I think what we see at the US Bank is that that porfolio of solutions is what's actually enabling US Bank to essentially address all other challenges, right? Whether it's the IS, whether it's the crown jewel applications that Suzan's trying to support, whether it's the DevOps that they're trying to actually build out right now. We've got best of breed solutions for each of those as well within our portfolio. And also, I would say that we're really focused on, ultimately, a portfolio with a purpose meaning that we're taking our networking, for example, portfolio, you just talk to Drew Shulkin. Together with out HCI portfolio, and we're ensuring that they work really seamlessly together so that in the case of, for example, working with, say VxRail or VxRack, we're able to automate all the networking for a HCI environment or at least 98% of it. That's really, again, taking but that's because we're best of breed and porfolio at the same time. >> Yeah so, I'm throwing all kinds of loaded questions out here, and I want to understand this because as independent observers you get Company A says this, Company B says that, but the customer's ultimately the arbiter. How do you, maybe not define, but how do you look at best of breed, what is best of breed to you? >> I look at the technology that's going to make me look good and that's going to make my teams look good and that's not just day one, that's day two and I think that's where the differentiator is as well. We've always found that Dell Technologies is there to support us. Stuff breaks, right? Your car needs oil, your tires need rotating, and it's the same with equipment in the Data Center. How those companies react and they support and they have your back when that happens, I think is the key differentiator and we always found Dell Technologies to be there for us. >> So I'm hearing the breadth, the porfolio. We haven't talked about services but I know that's a key part of it. >> Well, Suzan I hear you talking about day two. CI helped simplify that day one and then, as it matured, it worked more on the day two, and HCI even more. When you talk about the cloud solutions from Dell EMC, that cloud operating model. When you think about public cloud, I don't think about what version I'm on, it takes care of that. When I hear some of the solutions from Dell, it's getting to that model. How are they doing along that that spectrum, I guess, from the, "Okay I need to do the RCM and manage when I do the updates" to "I don't even think about it anymore." >> Sure, I think it is still something that we all care about as much as we're told we shouldn't care about it, I care. I want to make sure that we're doing the right things at the right time. I think it's a journey. I think we've come a long way in the last few years and I think that every year it gets better and as we start extending to that multicloud, obviously that's going to drive some of that solutioning as well. I think we'll continue to see improvement in that area. >> What is something that you'd like to see Jon do to make your life better? (laughs) Besides cut prices, you can't say cut prices. >> Alright, cut prices. >> Every year you cut prices. >> Let's talk about that deal. I think just continuing to be there, continuing to represent, bringing forth the products, the products team, helping us be strategic and also be very tactical. While I have this one last opportunity 'cause I don't know where we are timewise. I just want to shout out to my team. Right, so it's not just the Dell Technologies team that's bringing all this to the table, it's my team and the organization and my peer teams as well. We just keep sharing, we keep collaborating, and we keep iterating. >> Yeah Jon, one of the things, talk about collaboration, my understanding is Suzan's part of one of the user groups here. You know, big community. >> Yes. >> We always talk about at these shows. Maybe you can share that. >> Yeah so Suzan is actually a new board member for our Converge user group which has been around for several years now and she just joined a few months ago. >> I did. >> And I think that we talk about collaboration and feedback. Suzan is representing not just her own team, she's representing teams around IT around the world. And I think she's a great example of providing feedback, not just at Dell EMC directly, but to other users as well, and best practices and tips and tricks. We have a user group tomorrow at three o'clock. I think couple big executives might be there as well, so it's going to be a lot of fun. So tomorrow at three o'clock. I think it's, at least, our sixth annual that we've had here. But the user group itself, I think exemplifies as much as you've been talking about 'cause that's evolved from being what used to just be about a user group just about blocks, VxBlocks, now it's about CI, it's about HCI, it's about VxBlock, it's about Dell Tech cloud. We have VMware on the panel as well as Dell EMC so I think you see the user group has evolved with our customers and with our portfolio. >> It's a community, it's a mechanism for people to say, "How did you do that" or "How should I do this" or "How do I get my team motivated" or "How do I collaborate with security?" These are tough questions and so I think just having that network of people that can come together and ask those questions and be transparent and be authentic, that's what it's about. >> Appearance, problem-solving, sharing ideas. >> Yeah. >> You've been a Converged Infrastructure client, customer for a number of years. >> I have. >> So you've seen pre-acquisition, how has the Dell EMC merger affected your perception of the company and your relationship with them? >> I think in the last year, or the previous year, we were all waiting to see where things fell and what was going to happen, and I think now it's found it's feet, right? We're starting to see some announcements in both the Converged and the VxFlex space, and it's really starting to come together and I think that story, the Dell Technologies family story is really starting to come together where maybe in the last 12, 18 months, there was a little bit of unknown there and so, we just kind of sitting back and waiting and curious but keep doing what we're doing using that best of breed, the best practices that we have on the floor. >> Alright awesome. Suzan, Jon, thanks so much for coming on theCUBE. It was a great segment. >> Thank you. >> I appreciate it. Alright, that's a wrap for day one. Dave Alonte, Stu Miniman, John Furry's over there. Lisa Martin, Rebecca Knight is here. This is day one, we got wall-to-wall coverage. Tomorrow, day two and day three. Check out siliconangle.com for all the news. Michael Dell's coming on tomorrow. We got Pat Kelsey going to be on tomorrow. Tom Sweet's coming on later on in the week. Awesome coverage, check out thecube.net. This is Dave Alonte, Stu Miniman. We'll see you tomorrow, thanks for watching.