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Pravin Pillai, Google Cloud & Rickard Söderberg, GANT | Google Cloud Next 2019


 

>> Live from San Francisco, it's theCUBE, covering Google Cloud Next '19. Brought you you by Google Cloud and its ecosystem partners. >> Welcome back to theCUBE coverage here live in San Francisco for Google Cloud Next 2019, I'm John Furrier, my co-host Dave Vellante is also here, doing interviews out, getting stories and reporting them. Got two great guests Pravin Pillai who's the Global Head of Industry Solutions for Retail at Google Cloud and Rickard Söderberg who is the Digital Workspace Manager at GANT, thanks for coming on theCUBE apreciate it! >> Thank you for having us. >> So we have been talking about, talk about security you know the devices now can have a key inside the Android device. We're a big G Suite user, productivity's really important but the IT world has changed, so how is that all coming together what's the big story? >> Retail's an incredibly important sector for us and G Suite is a very important product suite for retailers we're seeing a lot of adoption of G Suite from different kinds of retailers around the world, they're coming to us to solve some very specific challenges they face, they want to reduce or eliminate the information silos they have in their organization, they want to be able to foster an improved communication and collaboration within the organization, and they want to get rid innovation processes they have in the organization so, we're very excited to see the adoption that we have with retailers coming onto G Suite. >> And the retail obviously there's a lot of dynamics going, it's very data driven, huge opportunity. What's your story, what's your relationship with Google? You guys a customer, what's your implementation? >> Well we have been using G Suite for quite some time, we have been using it since 2010 I think, from the beginning it was more of a consumer product back then when we started using it. Today it's really enterprise friendly and we can use it in all aspects of our business, especially out to retail as well. >> It's interesting to see how the cloud is kind of changing shape of G Suite like there's the connected sheets it's interesting you now have big query on the back end, turn that basic interface into a full on global scale data warehouse, this is kind of the story here this week, is to get more power to the edge, whether it's retail or, and not compromise any of the productivity suite. >> Absolutely, there's so much data in the retail organization today and with G Suite we're able to bring access to that data and insights right down to every single worker within the organization, whether they're in the headquarters or whether they're in the store. For example a store associate now has access to insights about the consumer that they can use to proactively service that consumer a lot better than they could have in the past, and that's where G Suite is starting to shine now for retailers. >> So retail obviously is an industry with a heavy disruption scenario. You mentioned some of the challenges, data silos and you want to put data at the heart of your organization so how are you competing in retail today, specifically at GANT and then how is Google helping you transform and be the disruptor verses the disruptee. >> Well one of the things that works well for us is just the speed at which we can set up new markets because we use as much cloud as we do, so we can set up a new market in minimum time just by, they only need internet access and that's it, so it gives us an edge in that sense. >> Tell the audience more about GANT and in context. >> So GANT has quite a heritage it's an old company, it was formed in 1949 on the American East Coast actually in New Haven, Connecticut. And we moved the business to Sweden, Stockholm where I'm from in the 80s. We used to be one of the biggest shirt makers in the 50s and 60s and there's a lot of innovation in the GANT shirts. Like the locker loop do you know about that? Yeah that's a GANT. >> Oh no kidding, I didn't know that, oh thank you! >> Alright. >> I'm looking at the site now and I'm looking at some good stuff. >> So retail's an incredibly important industry for us and Google Cloud, and you touched on this retail's going through so much transformation and disruption right now, and what we're seeing is retailers are really striving to transform the entire business across all parts of the retail value chain, and we believe that technology and cloud computing is a big part of that transformation journey, which is why we're very excited to launch Google Cloud for retail, which is a suite of solutions that addresses specific business challenges retailers face and this is actually a collection of solutions that are both built by Google Cloud, like vision product search, recommendations AI, and also from our ecosystem of technology and SI partners, solutions like intelligent inventory, targeted digital marketing or demand forecasting, so we're very excited to bring technology to our retail consumers and help them in their transformation journey. >> Well it's great that you've got across to me and Rickard I will ask you kind of a work question, what do you do on a day to day basis, what is your job function 'cause IT's certainly changing, the workforce is going digital, the innovation certainly on your product side that you sell clothing, but you've got to run it all, what's your role? What do you do on a day to day basis? >> What I try to do is like optimize collaboration between us, between the main company and the subsidiary companies and all the, out to the retail and the stores, to get people just to move as fast as possible because that's, GANT's motto is never stop learning, and that's something that we try to live by from day to day, and that's a big part of it is collaboration and speed, that's our main issues. >> What's the core problem that you're trying to solve, what's the challenge, opportunity that you're going after, just more human to human inventory, what are some of the core challenges that you're trying to solve and turn them into opportunities? >> Well the, lets see, just getting people on board so from the new way of thinking when it comes to technology and not be stuck in old ways, but we can tryna foster every continuous change from an IT perspective, so instead of doing big releases and new technology we're always trying to just keep it flowing and doing changes all the time and that's something that our users are very used to, working in that way, which is, yeah. >> I mean data is critical in this whole equation, and it's, eluding to earlier, a lot of successful companies these days, Google being one of them puts data at the core. 1949 you were putting data at the core, it might have been a manufacturing plant or >> (laughs) Bunch of hearts. >> And conceptually we can see okay, we can draw the picture of putting data at the core and putting people around it, but what does that mean from a practical standpoint, how are you using data at GANT, and again I'm interested in how Google is helping, and if you could be specific in the context of G Suite that would be helpful as well. >> Well we are using data from the very beginning of the process because our end product is a very analog product it's a shirt, but the first step from the design department and all the data surrounding sciences, collars and everything so it is data from the beginning to sales figures in the end, definitely, we try to yeah. >> Yeah absolutely. >> If you could talk about the challenges around cloud and the opportunities, the challenges customers have in retail, as Dave mentioned data is killer, opportunity, but also could be a double edged sword, it could actually cut you the other way if you're not managing the data 'cause the user experience is number one, so you have to have access to data you've got to have discovery mechanisms in place and know when the right data to mix with the right data, knowing which profiles to look at, all kinds of things going on that's really data driven, what have you found in the industry to be a correct direction or best practice for retail because, the difference between getting it right and wrong could be literally one data point. >> Absolutely. Yeah data's hugely important and I think capturing the right data in your ecosystem is the starting point. So we talked about machine learning and AI all the time but really that starts with the foundation of strong data sets so one of the things we work with retailers on every time we have relationships and partnerships is lets identify the challenges you want to solve for and lets figure what data you have in your ecosystem that we need to bring together to set the stage for solving their problem right, so whether if it's things like demand forecasting, you need to start with capturing inventory information in real time first, so maybe supply chain has some level of tracking of your inventory but then lets look in store, how do we capture real time inventory flow within this store, there's lots of new technologies to help you do that now, and we build that data set with the retailer, and then we take them to the next step of infusing machine learning and other capabilities. >> Machine learning's only as good as the data, bad data in is bad machine learning, bad AIs so >> Exactly. >> So getting data right at the beginning, verses going in and cleaning it later is a huge issue. >> Incredibly important and it's something that retailers have to focus on and make that a priority to capture the right data, the right clean data as you said. >> So the big theme this week that we've been talking about is old way, new way, and you're seeing all kinds of old techniques whether it's perimeter based security or data warehouses, now moving to a whole new modern era and you guys are kind of leading the charge there so if you guys could comment about what you think the biggest misconception is for people not understanding this new way, using data, using a lot of big scale applications in the cloud, having micro services and cloud native techniques, a whole new way of building apps, whole new way of workspace collaboration is changing, what is the big misunderstanding that people from the old side world aren't getting, before they move over? >> Yeah, one of the common misconceptions that we see is that, they believe it's all or nothing. You don't have to take everything at once, there's a journey that you can map for yourself based on where your organization is in the maturity curve and the understanding and capabilities that we have from our technology perspective so what we work with our customers on is really identifying where are they at and what is important to them, and how can we craft a journey that's specific to their business to take advantage of cloud and the technology that we have and the solutions that we have, and it may be different for everybody but that's what we're here for, we work with them closely to do that. >> Rickard any comment on your end, on misconceptions people might have that haven't moved yet over to the new way? (laughs) >> Well everyone has the legacy applications and legacy systems but I think that now it's pretty obvious that everything should move into the cloud for security reasons and just practical reasons I think that's the way to go. >> Paint a picture for us, I like this journey concept, it's a good metaphor, and we had Amy Lokey on yesterday, we were talking kind of the future of work and I almost envisaged okay I want to work faster, smarter, I want more collaborative, I want to be secure, that's kind of the frontline worker, what you're talking about Pravin is a whole back end data model as well, intergrating that with the front end, so and then maybe there's some specific things in retail, in specific use cases so, I'm interested if you could paint a picture of sort of the vision of the digital workplace that you're building and that journey that you're on, what's that look like? >> Well less local servers is one big thing and just flexibility in how you work and how you can access on any device, that's the very important thing for us always you should be able to work on the move and as I said, be able to set up a new market super quick, you can do online training via Hangouts for example, and we can meet people digitally instead of traveling that's a big thing for us. We recently just set up a new office in Hong Kong and I didn't even go to Hong Kong for that, we just made that they have a good internet connection and that's it and they are up and running. >> Anything you could add to that? >> Absolutely, you know, we talk about G speed adoption, some of the common use cases that Rickard talked about already about just enabling better communication and collaboration is one thing, but then think of the next step of the journey right, if they're centralizing their data on Google cloud, so data like inventory data, both from their supply chain but also from in store captures now they can use that data and plug it into some sort of a clientele application that's integrated with G Suite where the store associate has a very quick understanding of what real time inventory they have as the customer comes in and asks for something, they're able to very quickly respond to that customer without having to go back and check in the back of the store or on the shelf, because that information is available to them right on their finger tips. With a combination of G Suite, but also the data that's flowing into G Suite. >> As a customer of Google what's your impression of Google Next this year, what's your impression? >> I think it's amazing, it was a lot bigger than I thought it would be, this is still overwhelming to take in. It's really interesting I've met a lot of interesting people and had a lot of good talks with people around here and a lot of good information from potential customers or partners to us. >> Contents on message with the enterprise digital transformation but real meaty deep dive sessions, experts around. >> Yeah there's a lot of good stuff here. >> Pravin your thoughts on the show? >> It's incredible every time I come to, this is my fourth Google Next and every time I come here it's just incredible to see the passion that we see from the attendees and it's growing so tremendously every single year, and we can't be more excited to have all these customers here sharing and learning from each other. >> In your opinion what's the most important story that people should pay attention to coming out of Google Cloud Next, what's the high order bid? What's your opinion? >> I'll be biased, it's our focus on industries. Thomas talked about it quite a bit, we're very much focused on key industries and trying to solve challenges faced by our customers in those industries, and we're bringing solutions to market that addresses the biggest focus they have for their business. >> Rickard shopping's important these days even for men and women, what's some shopping tips that we can share? Inside information from the data. >> Even for men that's beautiful. (laughing) I love to shop. >> I'll never go wrong with a white-- >> Never wear a tie on stage I told Dave. >> I've got my pink tie on today! >> You'll never go wrong with a white buttoned down oxford shirt that's my only tip. >> And some chinos maybe, chinos are hot. >> We have a lot of those. >> Alright. Rickard thanks for coming on, thanks for sharing your story, >> Thank you very much. >> Pravin thanks for coming on. >> Thank you for having us. >> CUBE coverage here. We're talking it all, clothing, CUBE, data all here in theCUBE, we're on the ground floor, I'm John Furrier, Dave Vellante, more CUBE coverage after this short break. (bright electronic music jingle)

Published Date : Apr 11 2019

SUMMARY :

Brought you you by Google Cloud and its ecosystem partners. Welcome back to theCUBE coverage here live but the IT world has changed, so how is that all coming different kinds of retailers around the world, And the retail obviously there's a lot of dynamics going, from the beginning it was more of a consumer product and not compromise any of the productivity suite. about the consumer that they can use to proactively service and be the disruptor verses the disruptee. is just the speed at which we can set up new markets Tell the audience more about GANT and Like the locker loop do you know about that? I'm looking at the site now and I'm looking the retail value chain, and we believe that technology and the subsidiary companies and all the, out to the retail so from the new way of thinking when it comes and it's, eluding to earlier, a lot of successful of putting data at the core and putting people around it, of the process because our end product is a very analog in the industry to be a correct direction or data sets so one of the things we work with retailers on So getting data right at the beginning, verses going in the right clean data as you said. and the understanding and capabilities that we have that everything should move into the cloud on any device, that's the very important thing for us With a combination of G Suite, but also the data and a lot of good information from potential customers Contents on message with the enterprise digital it's just incredible to see the passion that we see the biggest focus they have for their business. Inside information from the data. I love to shop. oxford shirt that's my only tip. your story, in theCUBE, we're on the ground floor, I'm John Furrier,

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