>> Announcer: Live from Las Vegas, it's The Cube, covering VMworld 2017. Brought to you by VMware and its ecosystem partners. >> Welcome back to Las Vegas, everybody. This is VMworld 2017, and this is The Cube, the leader in live tech coverage. My name is Dave Vellante. I'm with my co-host, Peter Burr. Colin Gallagher is back. He's the senior director of hyper-converged infrastructure marketing at Dell EMC and he's joined by Josh Holst, who's the vice president of information services at Hills Bank and Trust Gentlemen, welcome to The Cube. Good to see you. >> Thanks for having me back. >> So Colin, give us the update from when we last talked. What's happening at the show, a bunch of parties last night. How's the vibe? >> Colin: Huh, were there? >> Responses from customers to your announcements, give us the update. >> Nah, I couldn't go to any parties because I knew I had to be with you guys today. Had to keep my voice. Shame. >> Dave: I went, I just didn't talk. >> Smart man. No, I mean, I've been talking to a lot of customers, talking to customers about what they think of the show, and what the messages are and how they're resonating with them. I think so far, you know, most of the keynotes and topics have been really on point with what customers' concerns are. Also been talking to a lot of people about hyper-converge, because that's what I do for a living. You know, and I brought Josh along to talk about his experiences with hyper-converged. But I've been having a really great time at the show, hearing what people are concerned about, and hearing how a lot of what we're delivering at the show is really resonating with them. >> So Josh, tell us about Hills Bank and Trust. What are they all about, what's your role? >> Sure. Hills Bank and Trust was founded in 1904. We're still headquartered in Hills, Iowa, if anybody's familiar with that. We're a full services bank. We provide all the services we can to our customers. And we primarily serve those out of eastern Iowa, but we have customers throughout the U.S. as well. >> And your role? >> I'm a VP of information systems, so I oversee IT infrastructure. >> Okay. So maybe paint a picture, well, let me start here. What do you think about the business challenges and the drivers of your business, and how they ripple through to IT? What are those drivers and how are you responding? >> Yeah, what we're seeing a lot is a big shift within the financial services world, with the FinTechs, the brick and mortarless banking, robo-advisories, digital currencies, and just an increased demand of what our customers want. So what we're trying to do from an IT infrastructure standpoint is build that solid foundation, where we can quickly adapt and move where our industry's taking us. >> Yeah, so things like Blockchain and Crypto, and you guys launching your own currency any time soon? >> Josh: Nope. We are monitoring it, but nothing like that. >> So how do those, I mean somebody said to me one time, it was a banking executive, you know, we think about, we know our customers need banking, but do they need banks? I was like wow, that's a pretty radical statement. And everybody talks about digital transformation. How does that affect your decisions in IT? Is it requiring you to speed things up, change your skill profile, maybe paint a picture there. >> Yeah, what we're seeing from the digital space within banking is that we definitely have to speed things up. We need to be more nimble and quicker within the IT infrastructure side, and be able to, again, address those customer demands and needs as they arise. And plus also we've got an increase government's regulations and compliance we have to deal with, so staying on top of that, and then cybersecurity is huge within the banking field. >> So maybe paint a picture of your infrastructure for us if you could. >> Sure. You know, prior to VxRail, we were traditional IT stack, server, storage, dedicated networking specific for that. As we were going through a review of Refresh, hyper-converged came out and it just really made a lot of sense. The simplified infrastructure to allow us to run our business and be able to operate in the way we need to. >> So can you talk a little bit more about that? Maybe the before and the after. What did things look like before in terms of maybe the complexity, and how many of these and those, or whatever detail you're comfortable with. >> Josh: Sure. >> And what happened afterwards? >> Yeah, before the VxRail platform, I mean, we just had racks of servers and storage. We co-located our data center facilities, so that was becoming a pretty hefty expense as we continued to grow within that type of simplified, or that traditional environment. By moving to the VxRail platform, we've been able to reduce rack space. I think at my last calculation, we went from about 34 to 40 U of rack space down to four, and we're running the exact same work load at a higher performance. >> How hard was it to get the business to buy into what you wanted to do? >> It was a lengthy process to kind of go through the review, the discussions, the expense associated with it. But I think being able to sell the concept of a simpler IT infrastructure, meaning that IT can provide quicker services, and not always be the in the weeds, or the break fix type group. We want to be able to provide more services back to our business. >> So you went to somebody, CFO, business, whoever, to ask for money, because you had a new project. But you would have had to do that anyway, correct? >> Josh: Yes, yes. >> Okay, so... >> Was it easier? >> Was it easier with the business case or were you nervous about that, because you were sticking your neck out? >> No, I think it was easier from the business line. That executive team does trust kind of my judgment with it, so what I brought forward was well-vetted, definitely had our partners involved, the relationship we have with Dell EMC, and they just really were there the entire step of the way. >> And what was the business impact? Or the IT impact, from your standpoint? >> Well, the IT impact is we are performing at a faster pace right now. You know, we're getting things done quicker within that environment. Our data protection has gotten a lot better with the addition of data domain, and the data protection software. >> Peter: Is that important in banking? >> (laughs) You want to make sure that people check your data, right? >> If it's my bank, yeah. >> So it's very important to how we operate and how we do things. >> So one of the things we've heard from our other CIO clients who like the idea of hyper-converged or converged, is that, yeah, I can see how the technology can be converged, but how do I converge the people? That it's not easy for them that they launch little range wars inside. Who's going to win? How did that play out at Hills Bank and Trust? >> You know, it wasn't that big of a shift within our environment. We're a very small IT team. I've got a systems group, a networking group, and a security group, so transforming or doing things differently within that IT space with the help of VxRail just wasn't a large impact. The knowledge transfer and the ramp-up time to get VxRail up and running was very minimal. >> You still have a systems group, a network group and a security group? >> At this point, we're still kind of evaluating that, and what's the right approach, right structure for IT within the bank? But at this point we're still operating within that. >> Did the move to VxRail affect in any way your allocation of labor? Whether it's FTE's, or how they spent their time? >> We're spending a little less time actually managing that infrastructure, and more focusing in on our critical line of business applications. And that's kind of been my whole goal with this, is to be able to introduce an infrastructure set that allows IT to become more of a service provider, and not just an operational group that fixes servers and storage. >> So you're saying a little less? >> A little less. >> It wasn't a dramatic change? >> We're still transforming though, so we still have this traditional IT structure within our group, so I do expect as we start to transform IT more, we'll get there, but I had to start with that hardware layer first. >> What do you think is achievable and what do you want to do in terms of freeing up resource, and what do you want to do with that resource? >> Again, I just want to be able to provide those services back to the bank. We have a lot of applications owned within the line of businesses. I'd like to be able to free up resources on my team to bring those back into IT. Again, more for the control and the structure around it, change management, compliance, making sure we're patching systems appropriately, things along those lines. >> And any desire to get more of your weekends back, or spend more time with your family, or maybe golf a little bit more? >> Exactly. Golf is always good. You know, we've actually seen a reduction in the amount of time we do have to spend managing these platforms, or at least the hardware standpoint, firmware upgrades, and doing the VxRail platform upgrades have gone really well with this, compared to upgrading our server firmware, making sure it matches the storage firmware, and then we've got to appropriately match the storage side or the networking side of it. >> And the backup comment. Easier to back up, more integrated? >> It's definitely more integrated and a lot easier. We've seen tremendous improvements in backup performance by implementing data domain with the data protection software, and it's just really simplified it, so backup is just a service that runs. It's not something we really manage anymore. >> Are you guys getting excited about being able to target their talents and attentions to some other problems that might serve the business? >> Exactly. You know, one of the themes I've picked up here at VMworld has been the digital workspace transformation. That's huge within our realm. We're very traditional banking, but there is a lot of demand internally and from our customers to be more mobile and provide more services in a channel they prefer. >> We're out of time, but two quick questions. Why Dell EMC? Why that choice? >> You know, we had an existing relationship with EMC pre-merger, and it was a solid relationship. They'd been there the entire way during the merger, every question was answered. It wasn't anything that was, oh, let me go check on this. They had everything down. We felt very comfortable with it. And again, it's the entire ecosystem within our data center. >> So trust, really. >> Josh: Absolutely. >> And then if you had to do it over again, anything you'd do differently, any advice you'd give your fellow peers? >> You know, I don't think so. Again, it's just the entire relationship, the process we went through was very well done. The engagement we had from the management team with Dell EMC was just spot on. >> Why do you think that was, sorry, third question. Why do you think that was so successful, then? What did you do up front that led to that success? >> You know, it was just a lot of relationship-building. In Iowa, we're all about building relationships and trust. We do that with our customers at the bank as well. We want to build long-lasting, trusting relationships, and Dell EMC does that exact same thing. >> All right, gents. Thanks very much for coming back to The Cube. >> Josh: Thanks, guys. Good to be here. >> Thanks, Josh, take care. >> Thank you. >> Thank you. >> All right, you're welcome. Keep it right there, buddy. We'll be right back with our next guest at The Cube. We're live from Vmworld 2017. Be right back.

>> Narrator: Live from Las Vegas, it's theCUBE, covering Oracle Modern Customer Experience 2017. Brought to you by Oracle. >> Okay, welcome back here. We're here live in Las Vegas. This is SiliconANGLE Media's theCUBE. It's our flagship program. We go out to the events and extract the signal from the noise, talk to the influencers, the experts, thought leaders, CEOs, entrepreneurs, anyone we can that has data we can share with you. I'm John Furrier, Peter Burr is my co-host for the two days here. Our next is Jay Baer from Convince and Convert, CUBE alumni, great guy, super influential, knows his marketing stuff, perfect guest to summarize and kind of package up what the hell Modern CX means here at the Oracle show. Welcome back, good to see you. >> Jay: Good to see you guys, welcome. >> So you were hosting the CMO Summit that was going on in parallel they had the Marquise Awards which is their awards dinner. >> 11th annual Marquise Awards it's like a thing. >> It's amazing, it looked like the Golden Globes. >> It was beautiful this year, it was like, legit. >> Peter: Is that the one with the O on the top? >> And they delivered an award with a drone. It was a great night. >> Awesome stuff. So give us the package, what's going on, tease out the story here. >> Yeah, I think the story is two-fold. One, Oracle's got an interesting take on the marketing software space because they really are trying to connect it between the overall customer service experience initiative, and then marketing as a piece of that. This event in particular, the Modern Customer Experience event has tracked almost full conferences for marketing, for customer service, for sales and for commerce. So all four of those are the verticals underneath this umbrella and that's a really unusual conference setup but I think it reflects where Oracle's head is at from a thought leadership standpoint. That like, look, maybe were going to get to a point where marketing and customer service really are kind of the same. Maybe we're going to get to the point where sales and marketing really are kind of the same. We're not there yet, by any stretch of the imagination. But I think we all feel that convergence coming. And my world the marketing side, CMO's are starting to get more and more responsibility inside organizations and so if that happens, maybe we do need to start to align the software as well. It's and interesting take on the market, and I think it's sort of prescient for where we're going to head. >> It's interesting you mention of all those different silos, or different departments or different functions in a digital end-to-end fabric experiences are all about the customer, it's one person, they're going to have different experiences at any given time on that life cycle, or product spectrum or solution spectrum. So the CMO has to take responsibility of that. >> Well, I feel like somebody has to be responsible for it. Mark Hurd said this in one of his remarks over the course of the show, the CEO of Oracle said look, there is no data department, everybody has to be responsible for data but somebody has to figure what the ins and the outs are and maybe that's the CMO, maybe it's the CXO, I don't think we've fully baked that cake yet. But we're going to have to get to the point where the single record of truth about the customer and their customer journey has to exist and somebody's got to figure out how to wire all those together. We're gettin' there. >> It's so funny, I was joking, not here on theCUBE, but in the hallways about the United Airlines snafu and I'm like, to me as a kind of a developer mindset software should have solved that problem. They never should have been overbooked to begin with. So if you think about just these things where the reality of a consumer at any given time is based upon their situation. I need customer support, I need this, I need that. So everyone's got to be customer ready with data. >> Talk about relevance, relevancy is the killer app, that's it, right. Relevancy is created by technology, and with people, people who actually know how to put that technology into practice in a way that the customers actually care about. So, one of the things that Mark said, he said look, here's the issue, it's not about data, nor is it about clout, it's not about any of that. It's about taking that data and creating understanding out of it. But he said a really interesting thing, he said what we have to do is push those understandings out to the front lines where somebody on the front lines can do something with it that actually benefits the customer. I think that's a really smart point because so often right now we're talking about, oh we've got these data stores, and we've got DMP's and we've got all these things. That's great but until that gets manifested at the front lines, who cares, you've just got a big pile of numbers. >> We had Katrina on from the commerce side, it's funny, she was making a retail comment look, they don't care about the tech, they don't care about blockchain and all the speed and feed, they have to do a transaction in the speak of the consumer. And the language of the customer is not technology. >> No they don't care, solve my problem right. Just solve my problem, and I don't care how you solve it, what sort of magic you have behind the scenes, if I want a sweater, I want this sweater, and I want it right now. >> OK, Jay, share with the audience watching right now and us conversation hallways you've had, that's always the best because you had a chance, I'll see ya on the big stage doing your hosting thing, but also you get approached a lot people bend your ear a lot, what's happening? >> You know what's been an interesting theme this week is we've made such great advances on the technology side and I think we're starting to bump up against okay well now we've got to make some organizational changes for that technology to actually flourish. Had a lot of conversations this week with influencers, with CMO's, with attendees about, I really want to do this I really want to sort of bring sales and marketing together or commerce and sales, et cetera. But our org chart doesn't support that. The way our company thinks, the way our people are aligned, does not support this convergence. So I think were it an inflection point where we're going to have to like break apart some silos, and not data silos, but operational, what is your job, who manages you and what is your bonus based on? There is a lot of legacy structures, especially at the enterprise that do not really facilitate. >> John: Agile. >> Cross-departmental circumstances that we're looking for. So a lot people are like, oh wow, we're going to have to do some robust organizational change and that ain't easy. Somebody's going to have to drive that. Your marketing practitioners, which is my world, they can't drive that. That's got to come from up here somewhere. >> And also people got to be ready for the change. No one likes change. But we were taking about this yesterday called Add the Agile process into development being applied to marketing, really smart. >> Oh, all the time so many marketing teams now are using Agile and daily Scrum and Stand-ups and all those kind of things as opposed to Waterfall which everybody's used forever I think it's fantastic. >> Yeah, and that's something that we're seeing and Roland Smart had to point, he had a book got a signed copy Peter and I, but this is interesting, if you of Agile, to your point, you just can't read the book you've got to have a commit to it, organizational impact is Agile. >> One of the things we had a CMO Summit, we had 125, 150 CMO's from all around the world and one of the things we talked about in that session yesterday was, jeeze, we need to start taking people or hiring people out of a software development world, people who have Agile experience and put them as PM's on a marketing team. Which is going to put that group of people have the Agile background in even greater demand. Because they won't just be doing tech roles for project management but also marketing project management and sort of teaching everybody how Agile works. I think it's really interesting. >> But they've been doing that for a while. I mean the Agile, Agile started in software development but moved broader than that when it went to the web. >> No question, but a lot of these CMO's do not have those type of skills on their team today. They're still using a Waterfall. >> Or they don't recognize that they have the skills. Because most of them will have responsibility for website, website development, so it's that they don't again, it goes back to. >> Web versus marketing. >> Yeah, they probably have it somewhere, they just don't appreciate it and elevate it. >> It's silo'd within the marketing team. >> It's silo'd within the marketing team. So there's going to be, these are the consequence of changes. We'll see the degree to which it really requires a whole bunch of organizational stuff. But at the end of the day, you're right, it's a very very important thing. What are some of the other things you see as long as we're talking about it, other than just organizational. >> Actual other sort of baseline skills. It wasn't that long ago that your social media teams and contact marketing teams, it was manifestly a written job you made things that were rooted in copy. Now we talked a lot about, you have to have like a full video team on your marketing org chart because the core of the realm now is video content and while companies are getting there it's still a struggle for a lot of them. Should we have our agency do this, should we get somebody else to do it, they're like now I got to have all these people, I got to have video editors and camera crew. >> It's expensive. >> Of course it is, yeah. Not everybody can be theCUBE. >> We'll they're tryin'. No, but I think video's been coming down to the camera level you see Facebook with VR and AR certainly the glam and the sex appeal to that. Then you got docker containers and software development apps, so I call that the app culture, you've got the glam, apps, and then you've got cloud. So those things are going on so are the marketing departments looking to fully integrate agency-like stuff in house or is the agency picking up that? What's your take on the landscape of video and some of these services? >> It depends on how real-time they're thinking about video. We're starting to Facebook Live in a public relations circumstance. You saw when Crayola announced the death of the blue crayon or whatever it was a few weeks ago. They did a press release on that, but the real impetus for that announcement was a Facebook Live video. Which puts Facebook and live video as your new PR apparatus. That's really interesting. So in those circumstances the question is do we do that with the agency, is it easier to do it in-house. I think ultimately my advice would be you have to have it in both places. You have to be able to do at least some things in-house you have to be able to turn it quickly and then maybe for things you have more a lead time, you bring in your agency. >> One of the things we're seeing and just commenting while we're on this great subject, it's our business as well, is content is hard. Good, original content is what we strive for as SiliconANGLE, wikibon and theCUBE is something that we're committed to serving the audience at the same time, we collaborate with marketers in this new, native way so that the challenge that I see, and I see in this marketing cloud, is content is a great piece of data. >> Content is data. >> Content is data. >> And it also helps you get more data because there is a lot of data exchanged. >> So a lot of companies I see that fail on the content marketing side, they don't punch it in the red zone. The ball's on the one yard line all they got to do is get it over the goal line, and that's good content, and they try to fake it. They don't have authentic content. >> Another way of saying that John. >> John: They blew it on the one yard line. >> Yeah, another way of saying that is the historically agencies have driven the notion of production value. They have driven the notion of production value, to make the content as expensive as possible because that's how they make their money. What we're talking about is when we introduce a CX orientation into this mix now we're talking about what does the customer need in context, how can video serve that need? It's going to lead to, potentially, a very very different set of production value. >> You bring up a good point, I want to get Jay's reaction on it because he sees a lot too. Context is everything so at the end of the day what is engaging, you can't buy engagement, it's got to be good. >> What serves the customer. >> John: And that is defined by the customer, there is nature of reality silver bullet there's no engagement bullet. >> Sometimes you can argue that the customer values a lower fidelity content execution because it has a greater perceived authenticity. >> You may not know this Jay, I'm going to promote us for a second. A piece of video that's highly produced in the technology industry generates attention for a minute and a half to a minute and 45 seconds. theCUBE can keep attention for 12 or 13 minutes, why? >> John: We have interesting people on. >> If we were a digital agency. >> I would say the hosts, obviously. >> The hosts, the conversation. >> It's back to relevancy. >> It informs the customer. And that's what, increasingly, these guys have to think about. So in may respects, we'll go back to your organization and I want to test you in this, is that in many respects that the CMO must heal thyself first. By starting to acknowledge that we have to focus on the customer, and not creative and not the agency, and rejigger things so that we can in fact focus on the customer and not the agency's needs for us to spend more. >> There was, one of the great conversations in the CMO Summit was this point that, look, with all this technology we have all the opportunities and darnit, all we're doing is finding other ways to send people a coupon. Like isn't there something else that we could use this technology for. And what if we just flip the script and said what do customers genuinely want? Which is knowable and certainly inferable today in a way that has never been historically why don't we use that data to give them what they want, when they want it, how they want it, instead of constantly trying to push them harder. >> Focus on value and not being annoying. >> I mean I wrote a while book about it. >> Well your key point there, is that you're going to infer and actually get signals that, we've never been there before. Chatter signals. >> But let's use them for good not evil I think is the subtext there. >> Yeah, don't jam a coupon down their throat. >> But as Mark says it's hard because CEO's are under tremendous pressure to raise top line in an environment that is not conducive to that. You're going to have to take share. The economy is not growing so fast that you can just show up and grow your company. CEO's have tons of pressure, they're then droppping that pressure on the CMO who then says you need to grow top line revenue. So the CMO says we've got all this technology I guess we'll just send out more offers we'll have a stronger call to action and as opposed to using this information, the inferences, the data, to be more customer focused. I think in some cases we're being less customer focused which, if anything is short-sighted and at worst is a cryin' shame. >> So the solution there is to use the data to craft relevant things at the right time to the right people. >> And it will work but it requires two things that a lot of organizations simply don't have. Time and courage, right. It requires time and courage to purposely push less hard. Because you know it will payoff eventually you've got to buy into that, and that ain't easy always. Sometimes it's not even your decision. >> What we don't want is we don't want to automate and accelerate bad practices. At the end of the day what CMO's are learning, this conversation came out yesterday is, jeeze maybe marketing really isn't that good. Maybe we have to learn ourselves from what this technology is telling us, what the data is telling us and start dramatically altering the way we think about marketing, the role that marketing plays. The techniques we use, the tactics we use, that will lead to organizational changes. I'm wondering, did you get a sense out of the session that they are in fact stepping back and saying we got to look in the mirror about some of this stuff. >> Absolutely, absolutely. I thought it was remarkable, considering who runs this company, Mark Hurd, came in and did a little Q&A at the CMO Summit and he said, And this is the guy who runs Oracle, who's puttin' this who thing together and is sellin' tons of marketing software and says look guys, I'm not even sure if what we're doing here is right because we've got all this technology we have been doing this for a long time, we've got all these smart people and still, what's our conversion rate, 1%? If we've got the greatest technology in the history of the world, we supposedly know all this about customer service and customer journey mapping and our conversion rate is still 1%. Maybe something identified fundamentally broken with how we think about marketing. I thought for somebody in that role to come in and just drop that on a group of CMO's, I was like whoa. >> I think he's right. >> Totally right. >> But to have a CEO of a company like this just walk in and say here's what I think. >> This is a question for you and I'll ask it by saying we try to observe progressive CMO's as a leading indicator to the comment you mentioned earlier, which is flip things upside down and see what happens. What are you seeing for those progressive CMO's that have the courage to say ya know what, we're going to flip things upside down and apply the technology and rethink it in a way that's different. What are they doing? >> One of the markers that we see on the consulting side of my business is CMO's who are thinking about retention first. Not only from a practical execution layer, but even from a strategic layer. Like, what if we just pulled back on the string here a little bit and just said how can we make sure that everyone who's already given us money, continues to give us money and moreso. And essentially really turn the marketing focus from a new customer model, to a customer retention and customer growth model, start there. Start with your current customers and then use those inisights gained and then do a better job with customer acquisition. As customer service and marketing start to converge, mostly because on online. Online customer service is very brand driven and more like marketing. As this two things are converging we're seeing smart CMO's say well what if we change the way we look at this and took care of our own first. Learn those lessons and then applied them outwardly. I think that's a real strong marking signal. >> It's a great starting point and it's almost risk free from a progressive standpoint. >> It's not always risk-free inside the organization. >> I mean it's harder to get new guinea pig customers to like see what works, but go to your existing customers and you have data to work with. >> But wouldn't you also say that the very nature of digital which is moving the value proposition from an intrinsic statement of the values in the product and caveat emptor, towards a utility orientation where the value's in the use of it, and we want to sustain use of it. We're moving more to a service to do that and digital helps us to do that. That the risk of taking your approach goes down because at the end of the day, when you're doing a service orientation you have to retain the customer because the customer has constantly got the opportunity to abandon you. >> Yes the ability to bail out is very very easy these days I completely agree. But what find is that it makes sense to us. It makes sense to us on theCUBE, but in the real world it's not. Not everybody's drinkin' that punch yet. >> John: And why? >> I don't know. >> Sounds like courage. >> It is definitely courage is one of 'em because you're essentially saying look, I've been taught to do marketing one way for 40 years or 20 years. >> Yeah, I'm going to lean on my email marketing all day long. >> Yeah, I'm going to keep pressing send. It's easy, there's almost no net cost. So there's that. And also just the pressure from above, I think. From the CEO to grow top line, net new customer revenue, I think that's certainly part of it. And some if it, I think we went back to earlier about org charting and skills and resources. There's a heck of a lot more people out there at every level of the marketing organization who are trained in customer acquisition moreso than customer retention. How many MBA's are there in customer retention are there? Zero. How many MBA's are there in marketing and sales? >> Lot of 'em at Amazon. >> A thousand? >> A lot of 'em at Apple. >> Yeah, but they were trained there. They didn't come in like that, so they trained them up. >> Jay, great to have you on theCUBE. Great insight as usual, and I think you're right on the money. I think the theme that I would just say for this show, and agree with you is that if you look at Oracle, you look at IBM, you look what Amazon is doing Microsoft in some way maybe a little bit, but those three, data's at the center of the value proposition. Oracle is clearly saying to the marketers, at least we want to say digital it's end to end if you use data, it's good for you. This is the new direction. If you think data-driven CMO, that seems to be the right strategy in my mind. >> The best quote in the CMO Summit, you guys need a CUBE bumper sticker that you can manufacture with this. Data is the new bacon. I was like, oh I love that, that's the best right. >> Who doesn't love bacon. Jay, great to see you. Real quick, what's up with you, give us a quick update on you're opportunities what you're going these days. >> Things are great, running around the country doing fantastic events just like you guys are. Working on a new content marketing master class for advanced marketers on how to take their content marketing strategy to the next level. That launches in a couple of weeks. Continue to do four or five podcasts a week, a new video show called Jay Today where I do little short snippets three minutes a day. JayToday.tv if you want to subscribe to that. >> Beautiful, Jay Baer, great on theCUBE great thought leader, great practitioner, and just a great sharer on the net, check him out. I'm John Furrier with Peter Burr here at Oracle Marketing CX more live coverage after this short break.