Betsy Sutter, VMware | Women Transforming Technology (wt2) 2018
from the VMware campus in Palo Alto California it's the Cuban covering women transforming technologies hi I'm Lisa Martin on the ground with the cube at VMware in Palo Alto at the third annual women transforming Technology event and we're here with a cube alumni Betsy Sutter SVP & chief people officer at V and we're so great to have you back on the cube thank you it's great to be here this is a very exciting day yes I love these types of events because you walk in and you just feel the sense of community and empowerment and and that's one of the great things that WT squared is in in and of itself its acronym of organizations that's right industry academia and nonprofits to help women connect learn from each other and support each other not just here in Silicon Valley but beyond and this is 30 annual this was sold out like within hours yes amazing amazing momentum that you guys have brought now to the third year great yeah we're really excited we're really excited and it's a new approach right it's creating as you said a consortium of companies to come together and just have real-time conversations about what's going on around gender equality and so yeah I'm really proud of this conference mostly because it just brings such a diverse set of people together men and women we have more men attending this year than ever before and so the conversations are just elevated they're fun yeah so you started at VMware when I was a startup with about a hundred people and here you were now managing this organization that of 20,000 people yeah big undertaking yeah talk to me about kind of the cultural change in shifts that you've seen and probably been able to drive from you know the last 15 years or so yeah you know the culture has been a pretty deliberate strategy from day one and I give the first CEO and founder Diane Greene a tremendous amount of credit for being really clear about what she wanted to build and she really wanted to build a sustainable company and a culture and she knew culture was the differentiator and even the current CEO today Pat Gallagher and I know that this is the single biggest differentiator that we can continue to strengthen in the company and then all the diversity inclusion and conversations are just part of that at this point in time but it was a deliberate regi plain and simple always keeping an eye on that and the values are at the core of that right and then the culture and the behavior reflect the values and so it's just been steadfast and stalwart on who we want to be over the past 20 years it's our 20th anniversary as a company and yeah I've been here for 17 of those but that's the work that I've really focused on it's been terrific that being deliberate is really key there yep so this third event inclusion in action is the theme yep how do you see that Bing how do you how do you live that and infiltrate that at VMware yeah well you know we are a company that has wanted to disrupt the tech space and so in order to do that we've had to stay focused on innovation innovation innovation and we really innovate in everything not just in our technology and our products but how we bring them to market how we support them but it also affects a lot of the work that I do in my space and in order to innovate you have to be inclusive of just a lot of different viewpoints and I like to say that we started out sort of in as an industrial research kind of company we were born out of Stanford a lot of computer science you know graduate students creating what we've now become and that's just been kind of the path is just collaboration even though we're 22,000 people now we still kind of take that approach to everything we do and speaking of Stanford big news out yes morning yeah gratulations thank you is investing 15 million dollars in a new women's leadership Innovation Lab that's right Danford that's amazing yeah we're thrilled we are so excited and Shelly Carell professor of sociology at Stanford we our partnership has been with Stanford since 2013 I think they've really helped us navigate everything that we've done in the inclusion and diversity space and so this is a new chapter and it's around women's leadership and it's around women's leadership and innovation and this lab I think is gonna reap some great results research based work is sort of at the heart and soul who we are right and so this is just more of that it's gonna be great to take progressive research groundbreaking research and put it into practice and so Shelley and I couldn't be more excited about what's next awesome well one of the interesting things is I was reading in the press release this morning that came out that according to McKinsey companies with diversity at the executive level 21 percent write more profitable that's right why aren't more companies even paying attention you know that that is a great question because most companies are about making money and wanting to be profitable yeah so it's it's perplexing that people aren't really honing in on what research is showing but you know suddenly it comes down to power and influence it's all about who has the power and who has the influence and so part of what we're doing with Stanford VMware Women's Leadership Innovation Lab is figuring out how to get women into more leadership positions and get them into more powerful and influential positions and that will be the thing that equalizes you know gender inequality so in the last six months we have had big movements me too yeah time's up yep growtopia there I'm Emily Chang published recently right how when you when you when that first came out with all the Harvey Weinstein stuff teachers say good we need to be able to get to leverage this moment and was that do you see that as being pulled into the tech industry and and helping to accelerate making this diversity change i I think things are getting accelerated and amplified because I think voices are being used and heard and I think there's a movement and I think women are coming together as a consortium around their gender and understanding that the real issues are around power and influence and tackling it head-on and the quality of the conversations around all of these movements is it's inspiring to me after spending 30 odd years in tech so I think things are really starting to change because women are using their voices yeah speaking of women using their voices you had Laila Ali as a keynote yeah that was so fantastic strong confident woman yeah who the daughter of Muhammad Ali who tried to talk her out of becoming a fighter right tried to - I love how she said he tried to actually kind of get me I think it was my idea to not go into it right so obviously a woman probably born with a lot of natural confidence but I loved how she kind of talked to all of us and said he sometimes that light goes out or its dimmed and I need to remind myself with you our best yeah so you probably see a good amount of females that have that sort of innate confidence that love engineering and I'm gonna do this how do you encourage those women to may be mentor some of the of the either younger or not other females who want to do something but are intimidated by you know maybe don't have that natural confidence how do you kind of facility at that empowerment yeah well I do think Leila's story is amazing and you know most importantly she's an entrepreneur and a businesswoman right I mean what she's done with her career with her foundation but what she's done with her career is most impressive and I love that digging deep and find that warrior from within yeah but I think for women today I think the difference is that we're able to have the conversation with each other and even with the opposite sex and I think companies are starting to understand that if you don't have diversity you're not going to have innovation and you're not going to win and most companies that I've worked for and VMware in particular we want to win we want to lead we want to disrupt and we want to impact the world and we want and need to make money as well but I think for women now the conversation is allowed I know that people are listening on both sides of the fence and we do a lot of VMware just to make sure that conversation is alive one of the things I'm really proud of it VMware and that I really believe is it's been the quality of the conversations since day one that have put us where we are in the world and in the industry and as a company and so the conversation shifting a little bit right we're talking more about this and it's those quality conversations that just keep it going and and that's sort of core to who we are so we'll just continue that trend and it's great being able to talk to the cube because you're allowing us to amplify the quality of the conversation so I'm grateful and we're happy to be a part of that so just just the about the event there are a number of tracks right also that was something that I was mentioned to you before we we started filming was I loved that when I walked in there was a jot yeah I love that and as well as a LinkedIn profile right resume clinic all of these you think minor things those can be really impact that's right if a woman has a great head challenge wow this is fantastic or somebody guiding her on what or what not to put on a LinkedIn profile just even providing some of these things that are foundational yep that's really huge it is really huge and it's also just a new platform for these conversations to continue whether it's just a visual because you're looking at my LinkedIn headshot or my Twitter feed or whatever it is but these are all really small things but matter really small things really matter yes and so building those up into people's psyches and their abilities is sort of what we're trying to do as part of the conference so in context of the third annual event the sold-out events and this great announcement of what VMware and Stanford are doing yeah what are some of those quick wins or exciting ones that you're looking forward to seeing the rest of 2018 yeah I think I love that question I think the key is continuing to join forces to continue to lock arms and continue the conversations and so a lot of what I love to do professionally and personally is create those platforms for people to do those kinds of things and that's what women transforming technology is about this year and has been about the last two years and I think we'll just continue to do that and people will tell us what we need to know and where we need to go awesome if you look back at your career would you have forecast your success being you know the chief people officer is c-level or would you yeah you know what was that yeah I met such that's it I'm just starting at this point in my career to really reflect on that no I never imagined having this amount of responsibility and privilege never in my wildest dreams it wasn't an aspirational goal I knew that I wanted as much influence as I could have to achieve results I'm a professional problem solver this is a pretty meaty problem that we're tackling but no I I didn't a dream it now I feel a huge amount of responsibility to start to talk about it I'm a I think I mentioned you I'm a behind-the-scenes kind of person I like to work back there understanding the problem diagnosing it coming up with a solution and then helping implement it but now it's time to kind of talk about what's happened and where we are and set course for the future with so many wonderful women last question for you yep because the attrition rate is so high for females in technology yeah what advice would you give to a woman who's on the cusp of leaving not to sort of family but just going I'm not sure I feel supported here what advice would you give her yeah I would give that person and I do give this advice on the right to go out and have lots of conversations and just start those conversations you just don't know what you don't know and I've had women come to me and at the end of 45 minutes to an hour tell me they're thinking about doing something else and it saddens me especially if they're at vmware because i don't want them to leave but go out and have those conversations and explore what's next don't be afraid of the conversation and sharing what's happening to you with you at your work and events like women transforming technology are only going to help continue to get more eyes and ears on every side of whatever gap we've got aware of this and help all of us become part of the solution that's right to accelerate diversity because as the data show companies could be far more profitable if they've got that thought diversity that's exactly right and it's just that simple but it's just that difficult exactly yeah it was that simple well Betsy thank you so much but a pleasure joining us and allowing us to be part of the voice and getting this away it's out there for women transforming technology as well as helping to hopefully empower and inspire all of the current and future generations yeah attack no I really appreciate you being here - thank you our pleasure yeah we want to thank you for watching the cube I'm Lisa Martin on the ground at women transforming Technology thanks for watching [Music]
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Pratima Rao Gluckman, VMware | Women Transforming Technology (wt2) 2018
(electronic music) >> Announcer: From the VMware campus in Palo Alto, California, it's theCUBE! Covering women transforming technology. >> Hi, welcome to theCube. Lisa Martin on the ground at the 3rd Annual Women Transforming Technology event at VMware in Palo Alto, and I'm joined by an author and a senior VMware engineer, Pratima Rao Gluckman. Welcome to the Cube, Pratima. >> Thank you, Lisa. It's great to be here >> It's great to have you here. So you have been an engineer here for about ten years. You knew from when you were a kid, love this, engineer, you knew you wanted to be that. You fell in love with your first programming class. It was like a Jerry McGuire, you complete me kind of moment I'm imagining. Tell me a little bit about your career in engineering and specifically as a female. >> Okay, so I was raised, born and raised, in India, and I grew up in an environment where I was gender blind. You know, my oldest sister played cricket for the country. >> Lisa: Wow! >> And it was a man's game! You know and a lot of people kind of talked about that, but it wasn't like she couldn't do it, right? So, I always grew up with this notion that I could do anything, and I could be whoever I wanted to be. And then I came to the United States, and that whole narrative stayed with me, the meritocracy narrative. Like you work hard, you know, society, the world will take care of you, and good things will happen, but it wasn't until 2016 was when I had this aha moment, and that's when I suddenly felt, suddenly I was aware of my gender, and I was like, okay I'm a female in tech, and there's lots of challenges for women in tech. And I didn't quite realize that. It was just that aha moment, and VMware has been a great company. I've been with VMware for nine years, I started as an engineer, and I moved into engineering management. We had Diane Greene who founded the company, the culture was always meritocratic, but I think something in 2016 kind of made me just thinking about my career and thinking about the careers of the women around me, I felt like we were stuck. But at the same time be focused on the women that were successful, for instance Yanbing Li, who's our senior VP and general manager of our storage business. And we were talking about her, and I said, this is what I said, I said, "There are some women who are successful despite everything "that we're dealing with, and I just want "to know their stories, and I'm going to write this book." The moment I said that it just felt right. I felt like this was something I wanted to do, and the stories in this book are inspiring stories of these women, just listening to Laila Ali this morning, her inspirational story, and this book has around 19 stories of these executive women, and they're just not role models, I mean every story offers strategies of how to thrive in the tech world. >> So interesting that first of all I love the title, Pratima, of this book, "Nevertheless She Persisted." So simple, so articulate, and so inspiring. So interesting, though, that you were working as an engineer for quite a few years before you realized, kind of looked around, like, whoa, this is a challenge that I'm actually living in. Yanbing is a CUBE alumni, I love her Twitter handle. So you said all right, I want to talk to some women who have been persistent and successful in their tech careers, as kind of the genesis of the book. Talk to us about, maybe, of those 19 interviews that range from, what, c-levels to VPs to directors. What are some of the stories that you found, what kind of blew your mind of, wow, I didn't know that you came from that kind of background? >> So when I started off I was very ambitious. I said I'd go interview CEO women, and I did a lot of research, and I found some very disturbing facts. You know, Fortune Magazine lists Fortune 500 companies, and they rank them based on their prior year's fiscal revenues, and from that data there were 24 women CEOs in 2014. That number dropped to 21 in 2015, and it dropped again in 2016, but it went up slightly in 2017 to 32 women, which is promising, but back in 2018 we're down to 24. So we have very very few women CEOs, and when I started off I said I'll talk to the CEO women, and I couldn't find any CEO women, my network, my friends' network, And so I dropped one level and I said let me go talk to SVPs and when I looked at VMware and VMware's network, Yanbing was one of them, so she's in the book, and then I reached out to contacts outside of my network. So I have some women from LinkedIn, I have Google, I have Facebook, I have some women from startups. So I have around four CEOs in the book, I've got, and what's great about this book is it's got a diverse set of women. Right? They have different titles; I've got directors, senior directors, VPs, Senior VPs, GMs, and CEOs. And some of them have PhDs, some of them have a Master's Degree, and some actually don't have formal training in computer science. I thought this would be interesting because a woman with any background can relate to it. Right? And so that was helpful. And so that's kind of how I went off and I started to write this book. And when I interviewed these women, there was a common theme that just kept emerging, and that was persistence. And they persisted against gender bias, stereotype threat, just the negative messages from media and society. I mean like Laila Ali was talking about just even the messages she got from her dad. >> Right. >> Right? Someone who was so close to her who basically said "Women can't box." And that didn't stop her; I mean she persisted. When I was listening to her, she didn't use the word, but, you know, she said she was believing in herself and all that, but she persisted through all those negative messages, right? And she said no one can tell her what to do. (laughs) >> Yeah her confidence is very loud and clear, and I think that you do find women, and I imagine some of them are some of the interviewees in your book, who have that natural confidence, and as you were saying when Muhammad Ali was trying to talk her out of it, and trying to, as she said, "He tried to get me think it was my idea," but she just knew, well no, this is what I want to do. And she had that confidence. Did you find that a lot of the women leaders in this book had that natural confidence? Like you grew up in an environment where you just believed "I can do this, my sister's playing cricket." Did you find that was a common thread, or did you find some great examples of women who wanted to do something, but just thought "Can I do this?" And "How do I do that?" What was the kind of confidence level that you saw? >> I was surprised because I had a question on imposter syndrome, and I asked these women, Telle Whiteney, who's the CEO, she was the CEO, ex-CEO >> Lisa: Grace Hopper >> Yes. The founder of Grace Hopper. I asked her about imposter syndrome and this is what she told me, she said "I feel like I'm not good enough" and that actually gave me goosebumps. I remember I was sitting in front of greatness and this is what she was telling me. And then I asked her "How do you overcome it?" and she said "I just show up the next day." And that actually helped me with this book because I am not an author. >> That's persistence. >> I mean I am an author now but 2 years ago when I started to write this, writing is not my forte. I'm a technologist, I build teams, I manage teams, I ship products, I ship technical products, but everyday I woke up and I said, "I'm feeling like an imposter." It was just her voice right? Yanbing also feels the same way, I mean she does feel times where she feels like, "I'm lacking confidence here." Majority of the people actually, pretty much all the women, this one woman, Patty Hatter, didn't feel like she had imposter syndrome but the rest of them face it everyday. Talia Malachi who's a principal engineer at VMWare, it's very hard to be a PE, she said that she fights it every day, and that was surprising to me, right? Because I was sitting in front of all these women, they were confident, they've achieved so much, but they struggle with that every day. But all they do is they persist, they show up the next day. They take those little steps and they have these goals and they're very intentional and purposeful, I mean just like what Layla said, right? She said, "Everything that I've done in the last 20 years "has been intentional and purposeful." And that's what these women did. And I learned so much from them because 20 years ago I was a drifter (laughs) you know I just kind drifted and I didn't realize that I could set a goal and I could reach it and I could do all these amazing things, and I didn't think any of this was possible for me. But I'm hoping that some girl somewhere can read this book and say "You know what this is possible", right? This is possible and you know role models, I think we need lots of these role models. >> We do I think, you know imposter syndrome I've suffered for it for so long before I even knew what it was and I'll be honest with you even finding out that it was a legitimate issue was (exhales) okay I'm not the only one. So I think it's important that you, that these women and youth are your voice, in your book, identified it. This is something I face everyday even though you may look at me on the outside and think, "She's so successful, she's got everything." And we're human. And Laila Ali talked about of having to revisit that inner lawyer, that sometimes she goes silent, sometimes the pilot light goes out and needs to be reignited or turned back up. I think that is just giving people permission, especially women, and I've felt that in the keynote, giving us permission to go, "Ah, you're not going to feel that everyday, "you're not going to feel it everyday." Get up the next day to your point, keep persisting and pursuing your purpose is in and of itself so incredibly empowering. >> Right but also imposter syndrome is good for you and I talk about that a little bit in the book. And you know why it's good for you? It's you getting out of your comfort zone, you're trying something different, and it's natural to feel that way, but once you get over it, you've mastered that, and Laila talked about it too today she said, "You get uncomfortable to the point "where you get comfortable." >> Lisa: Yes. >> So every time that you find that you have this imposter syndrome, just remember that greatness is right around the corner. >> Yep. I always say "Get uncomfortably uncomfortable". >> Pratima: Yes. >> And I loved how she said that today. So one of the big news of the day is VMWare with Stanford announcing that they are investing $15,000,000 in a new Women's Leadership Innovation Lab at Stanford. Phenomenal. >> Pratima: Yes. >> And they're really going to start studying diversity and there's so many different gaps that we face, wage gap, age gap, gender gap, you know mothers vs motherless gap, and one of the things that was really interesting that, I've heard this before, that the press release actually cited a McKinsey report that says, "Companies with diversity "on their executive staff are 21% more profitable." >> Yes. >> And that just seems like a, no duh, Kind of thing to me for organizations like VMWare and your other partners in this consortium of Wt Squared to get on board to say, "Well of course." Thought diversity is so important and it actually is demonstrated to impact a companies' profitability. >> Right, yeah. And that's true, I just hope that more people listen to it and internalize it, and organizations internalize that, and what VMWare's doing is fantastic. I mean I'm so proud to be part of this company that's doing this. And you Shelly talked about change right? She said, "I think, right now the way I feel "about this whole thing, is we need to stop talking about "diversity and inclusion, we just need to say "enough is enough, this is important, let's just do it." >> Lisa: We should make this a part of our DNA. >> Exactly. Just make it, why do we have to fight for all this, right? It's just pointless and you know, men have wives and daughters and mothers and you know, It impacts societies as a whole and organizations, and we have so much research on this and what I like about what the Stanford Research Lab is doing is, they're actually working with woman all the way from middle-school to high-school to the executive suite, and that's amazing because research has now shown, there was a report in March 2014 by a senior fellow at the Center for American Progress, for Judith Warner, and so she documented, just with the rate of change, like I talked with all the percentages and the number of women CEOs, just with that rate of change, the equality of men and women at the top will not occur until 2085. >> Lisa: Oh my goodness. >> That's 63 years from now. That means all our daughters would be retired by then. My daughters was born on 2013 and so she won't live in a world of female leaders that's representative of the population. And so that realization actually really, really, really broke my heart and that made me want to write this book, to create these role models. And what Stanford is doing, is they're going to work on this and I'm hoping that they can make that transition sooner. Like we don't have to wait 'till 2085. I want this for my daughter. >> It has to be accelerated, yes. >> It has to be accelerated and I think all of us need to do that, our daughters should be in the 20s, 30s when this happens, not when they're in their 70s. >> Lisa: And retired. >> And retired, I mean we don't want that. And we don't know how that number's going to get pushed further, right? Like if we don't do anything now... It. (exhales) >> Lisa: Right. 2085 becomes, what? >> I know! It's insane. >> In the spirit of being persistent, with the theme of this 3rd annual Wt Squared being Inclusion in Action, you're a manager and in a people or hiring role, tell me about the culture on your team and how your awareness and your passion for creating change here, lasting change. How are you actually creating that inclusion through action in your role at VMWare? >> So what I do is when I have to hire engineers on my team, I talk to my recruiter, have a conversation, I'm like, "I need more diversity." It's just not women, I want diversity with the men too. I want different races, different cultures because I believe that if I have a diverse team I'm going to be successful. So it's almost like I'm being selfish but that is very important. So I have that conversation with my recruiters, so I kind have an expectation set. And then we go through their hiring process and I'm very aware of just the hiring panel, like who I put on the panel, I make sure to have at least a women on the panel and have some diversity. My team right now is not really that diverse and I'm working hard to make that because it is hard, you know the pipeline has to get built at a certain point, and then start getting those resumes, but I try to have at least one female on the panel, and during the selection process the first thing I'll tell them is, let's get the elephant out of the room, age, gender, whatever, like let's take that out, let's just talk about skills and how well this person has done in an interview. And that's how I conducted and you know I've had fairly good success of hiring women on the team. But I've also seen that it's hard to retain women because they tend to drop-out faster than the men and so it's constant, it's just constant work to make that happen. >> Yeah. I wish we had more time to talk about retention because it is a huge issue. So the book is Nevertheless, She Persisted. Where can people get a copy of the book? >> So you can get it on Amazon, that's, I think, the best place to get it. You can also get it from my publisher's site which is FriesenPress. >> Excellent well Pratima thank you so much for stopping by. >> Thank you. >> And sharing your passion, how your persisting, and how you're also helping more of us learn how to find that voice and pursue our passions, thank you. >> Thank you. >> We want to thank you for watching. We are TheCUBE on the ground at VMWare for the Third Annual Women Transforming Technology Event. I'm Lisa Martin thanks for watching. (upbeat music)
SUMMARY :
Announcer: From the VMware campus and I'm joined by an author and a senior VMware engineer, It's great to be here It's great to have you here. and I grew up in an environment where I was gender blind. and the stories in this book are inspiring stories What are some of the stories that you found, and from that data there were 24 women CEOs in 2014. And that didn't stop her; I mean she persisted. and I think that you do find women, and I imagine and that actually gave me goosebumps. and that was surprising to me, right? sometimes the pilot light goes out and needs to be reignited and I talk about that a little bit in the book. just remember that greatness is right around the corner. And I loved how she said that today. that the press release actually cited a McKinsey report And that just seems like a, no duh, Kind of thing to me I mean I'm so proud to be part and the number of women CEOs, just with that rate of change, and that made me want to write this book, in the 20s, 30s when this happens, And retired, I mean we don't want that. I know! and how your awareness and your passion and during the selection process the first thing So the book is Nevertheless, She Persisted. the best place to get it. and how you're also helping more of us learn We want to thank you for watching.
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