>> Announcer: Live from Orlando, Florida, it's theCUBE covering Grace Hopper Celebration of Women in Computing. Brought to you by SiliconANGLE Media. >> Welcome back to theCUBE's coverage of the Grace Hopper Conference in Orlando, Florida. I'm your host, Rebecca Knight. We're joined by Morgan Berman. She is the founder and CEO of MilkCrate, a platform that measures and grows social and environmental impact. Thanks so much for joining us. >> Thanks for having me. >> So I want to, start off by telling us a little bit about MilkCrate. >> Sure. So we're a tech company. We got our start about four years ago. We've grown and changed a lot in that time, but what we really focus on doing is helping big organizations either for- or non-profit, engage people in social and environmental impact in a game app. And we build custom versions of this app based on the goals of each client. So whether it's a big company that wants to engage employees in volunteering and riding a bike to work, or a nonprofit that has kids that they're trying to get to go to art museums, and encourage them to go more often, we can gamify both of those behaviors in unique apps and then those clients have their own engagement experience for hitting those goals. >> Well, that's a really neat idea. Tell me how you came up with it. >> Well, like I said, it's changed and grown over time. Originally it was my own personal desire to grow my impact in the world. I grew up in this kind of crunchy, kind of wonderful bubble, I guess, where my mom would only buy food from the farmer's market, she was actually a farm-to-table chef, one of the first female chefs in Philly. She wrote books rating and reviewing thrift shopping, so I grew up with like fresh local food, thrift shopping, there was a community garden behind us. >> She was a hipster before her time. >> Exactly, my mom's like the original hipster. And my dad was also an entrepreneur. So when I moved to West Philadelphia, which is like the crunchiest part of the city by far, I was trying to figure out how to ride a bike in the city for the first time, and how do you compost with worms when you live in an apartment and you don't have a backyard. Where's my nearest food co-op so I can start feeding myself this way? And my interest grew and grew as I started learning about things like climate change. And I went to a Bill McKibben talk about fossil fuel divestment, and there were these children in Haiti holding a sign that said Connect The Dots Your Actions Affect Me. And it really hit home how my privilege as this western world person with this degree and all of these things that most people don't have that every choice I made about my life was having a direct impact on someone on the other side of the world, or often not even that far from me. And so I wanted to figure out how to live my life in a way that my values weren't conflicting with my actions. So I applied for graduate school in sustainable design to originally, the idea was to help design sustainable buildings but I quickly learned that even though I had this degree, architects weren't going to take me seriously. And so I pivoted and took all my extra-curriculars in Industrial Design and Interactive Media. And I had the head of the department for Interactive Media actually helping me with the first mock-ups of MilkCrate, which was all about designing an app to help people live their values, particularly around sustainability. And then, after a few years of learning and growing, we actually, Forbes picked us to be one of the five companies on the Forbes Under 30 stage and that catapulted us onto this path of suddenly going from a school project to a startup company that needed to raise money and have a business model. And I was like, what's a business model? So after about two years of learning and growing, we realized that there's this opportunity with big corporations to engage employees in sustainability and that there was a pain point on this enterprise level that we could solve, and yeah. >> And what was this pain point? I mean, I think that's the thing is we can all say it's great for companies to get their employees to ride more bikes and to start a recycling program-- >> But why do they care? >> Yeah! >> And that's what investors would always ask, and I'd be like, ugh! And I had to learn the answer! And the answer is 75% of the S&P 500 issues a CSR Sustainability Report every year, and that has grown exponentially over the last few years. And the reason they do that is because employees want to work for a company that's making a difference. 45% of millennials would take a 15% cut or more in their salary to work for a company that makes a difference in the world. The reason that B Corps are growing exponentially around the world, all of these things, of business is a force for good in the world, it's the norm now. Whether you realize it or not, that's what's driving people to work for a company, to stay for a company, for customers to buy a product from a company. That's how people are starting to make their important life choices. And so now companies invest in having a Corporate Social Responsibility, not only a director, but a whole department. And they're, what we learned when we were researching how to figure out this whole business model was that CSR directors, their top three pain points are engaging employees, tracking and analytics, and having a scalable, cost-effective program across the whole company. So we realized our product could do all three of those things, and I was like, oh, I think that's a business model, when you solve the major pain points for an important corporate role in the world. So that's how we started moving in that direction and we started getting validation, and then we realized we also could work with nonprofits when they started reaching out. And so now we're kind of filling both of those needs that are a little bit different. >> So you're gamifying, making it into a game, making it fun for employees, or clients or customers or whoever the target audience is. So what kind of rewards are they getting for this? How do you light up their bulbs? >> I'm actually giving a lecture on this at Warden on Monday, so it's top of mind. You've got intrinsic and extrinsic motivation, right? There are the things that you do because they make you feel like you're being your authentic self, where you're expressing your values and that lights up your brain in a way that nothing else ever will. Then you have your external, extrinsic motivations, things like prizes, but also social acknowledgement. Seeing that you are functioning the way your peers are, that sense of I am not alone, or I am normal, that's a really important validation as a human. So seeing that you're in the top 10 or that you're above average, that feels good. So we have things like your rank and how you're doing on your team and how your team's doing in comparison to other teams in your MilkCrate community. And then there's the actual rewards. So university clients of ours have given tickets to sporting events, or credit to the bookstore. Corporate clients, gift certificates to local, sustainable restaurants and coffee shops near the headquarters. We're actually now partnering with an amazing B Corp company, United By Blue, that has ethically made and environmentally thoughtful products like mugs and candles and things like that. So, it depends on the client what their goals are, what their budget is, what motivates those people. But it really, the beginning part, when you first download the app, the first couple of challenges are things like answer this question about how important is to you to live your values? So you get them thinking in that mindset about why they're using this app. >> Priming them to-- >> Priming them, exactly! Getting them in that headspace. That's the most important thing you can do in the beginning is just to help them understand why they're using this, and then the rewards are almost, they're a distant second. >> Okay, okay. So you've also, you are a B Corp, and are there many other B Corps here at Grace Hopper? I mean, what's your experience there? As you said, it is now the norm that the business is functioning this way. But B Corps are still a minority, relatively speaking. >> Right, there's a lot of room for growth there, yeah. I think having the CSR report is the norm, but doing everything you possibly can, there's still a lot of room in that department. One thing I saw that I loved was that instead of giving out swag, Facebook was actually donating money to nonprofits that help women code. I was like, that's great! So I haven't seen any B Corps here that I've, yeah, I don't think I've seen other than ROAR For Good-- >> Which we had on the show earlier. >> Yes, so Yasmine and I are definitely two Philly B Corps. I would love to see more tech companies go in that direction but yeah, there's a lot more growth that needs to happen. There are about, I think, I actually just got to meet one of the other founders of B Lab that does B Corp certification. He gave a great presentation answering in more detail why do companies do this? It was amazing how many stats he had. It was like yes! But 2,300 for B Corps and I think something like 16,000 benefit corporations. So they're slightly different things, but it's a growing movement for sure. >> So talk a little bit about your experience at this Grace Hopper Conference. It's day one, we're near the end of day one. How would you describe the energy, the atmosphere, what's your feeling about being here in Orlando? >> So I've heard over and over again people saying it's just so good to be in a room full of women who are all doing awesome things. And it keeps reminding me of when I went and saw Wonder Woman with my parents. And I remember sitting in the theater and going like this and being like oh, my cheeks are wet. Oh, I think I'm crying. Oh, I think I'm having feelings. I think it's because I've literally never seen on a screen several dozen, or hundreds of women just being powerful, physical beings with like, aggression and skill, and it having nothing to do with sexuality or being attractive. And it was just the first time I'd seen that in my 32 years of existence. And to just, there's something so powerful about having that icon, that image reflected back at you to see, oh, if you can do that, I can do that. And actually, over the last 13 months, I've been training in Brazilian jujitsu and competing, and to see women being physical, strong warriors, and only women, and it not being sexualized, it was like oh, that's the feeling I get when I compete, and when I'm with my teammates, my female teammates. Anyways, I think that's kind of what's happening here is that sense of like, these are my people, and we are doing amazing things, and to just see each other when historically, you never got to see a room like this. I think it's an unfortunately necessary experience to be reminded that we are out there, we are doing this, and it's growing. >> And there is a sisterhood and the belonging that we talked about earlier, too. >> I mean, you see men who don't seem particularly uncomfortable here. They can kind of, they're like okay with this. And they get to kind of know what it's like to be in the minority. And I kind of want to ask them, how are you feeling? What's this like for you? But like, to see everyone flipping the ratio and we're all good, so that means if we could get somewhere more like parity I think that could be pretty magical. >> So as a female founder, a female technologist, what is your advice for the younger versions of you who maybe are just graduating from college, or maybe even younger than that and sort of wondering, can I even do that? Can I aspire to be that? >> You absolutely can. And I gave some advice at the end of my session earlier. And my two bits of advice were detach yourself from any negative association with the word Failure. Try and come up with a new word for yourself if you need to because learning and growing is what you're going to do your whole life, and so taking risks, that's what you need to be doing every single day. And so pushing against those things that scare you. And the second thing was to find a mentor, because no one piece of advice I can give is ever going to fill the role that having a mentor can give you over the course of a career, or even just for a few years. The amount that I've grown in just the last four years of building my company with some of my mentors, it's incredible. So, find someone who reminds you of who you want to be, and then latch on to them and get them to help kind of carry you along. >> Great. Well, Morgan, it's been so fun talking to you. >> Thank you, this has been great. >> Thanks for joining us. >> I'm Rebecca Knight, we'll have more from the Grace Hopper Conference in Orlando just after this. (rippling music)