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Christian Klienerman, Mark Nelson & Mai Lan Tomsen Bukovec V1


 

>> Hello everyone, we're here at the Snowflake Data Cloud Summit. This is the Tech Titans panel. We're going to explore some of the trends that are shaping new data capabilities and specifically how organizations are transforming their companies, with data and insights. And with me are three amazing guest panelists. Christian Kleinerman is the senior vice president of product at Snowflake. He's joined by Mark Nelson, who's the EVP of product development at Salesforce/Tableau and Mai-Lan Thompson Bukovec, who's the vice president of Block and Object Storage at Amazon web services. Folks, thanks so much for coming on the program. Great to see you all. >> Thanks for having us. >> Nice to see you. >> Glad to be here. >> Excellent, so here in this session, you know, we have the confluence of the data cloud. We have simple and cost effective storage repositories and the visualization of data. These are three ingredients that are really critical for quickly analyzing and turning data into insights and telling stories with data. So, Christian, let me start with you. Of course, this is all enabled by the Cloud and Snowflake. You're extending that to this data cloud. One of the things that we can do today with data that we say weren't able to do maybe five years ago. >> Yeah, certainly I think there is lots of things that we can integrate specific actions but if you were to zoom out and look at the big picture, our ability to reason through data to inform our choices to date with data is bigger than ever before. There are still many companies that have to decide to sample data or to throw away older data, or they don't have the right data from external companies to put their decisions and actions in context. Now we have the technology and the platforms to bring all that data together, tear down silos and look a 360 of a customer or entire action. So I think it's reasoning through data that has increased the capability of organizations dramatically in the last few years. >> So Mai-Lan, when I was a young pup, at IDC, I started the storage program there, many, many moons ago. And so I always pay attention to what's going on in storage, back of my mind. And S3 people forget, sometimes, that was actually the very first cloud product announced by AWS, which really ushered in the cloud era. And that was 2006, it fundamentally changed the way we think about storing data. I wonder if you can explain how S3 specifically in an object storage generally, you know, with get put really transformed storage from a blocker to an enabler of some of these new workloads that we're seeing. >> Absolutely, I think it has been transformational for many companies in every industry. And the reason for that is because in S3, you can consolidate all the different data sets that today are scattered around so many companies, different data centers. And so if you about it, S3 gives the ability to put unstructured data which are video recordings and images. It puts semi structured data which is the CSV file, which every company has lots of. And that has also support for structured data types like parquet files, which drive a lot of the business decisions that every company has to make today. And so if you think about S3, which launched on Pi day in March of 2006, S3 started off as an object store, but it has evolved into so much more than that, where companies all over the world, and every industry are taking those different data sets, they're putting it in S3, they're growing their data and then they're growing the value that they capture on top of that data. And that is the separation we see that snowflake talks about and many of the pioneers across different industries talk about, which is a separation of the growth of storage and the growth of your computer applications. And what's happening is that when you have a place to put your data like S3, which is secure by default and has the availability and the durability and the operational profile you know, and can trust, then the innovation of the application developers really take over, and you know, one example of that is where we have a customer in the financial sector and they started to use S3 to put their customer care recordings. And they were just using it for storage because that obviously dataset grows very quickly. And then somebody in their fraud department got the idea of doing machine learning on top of those customer care recordings. And when they did that they found really interesting data that they could then feed into their fraud detection models. And so you get this kind of alchemy of innovation that happens when you take the datasets of today and yesterday and tomorrow you put them all in one place which is the history and the innovation of your application, developers just takes over and builds, not just what you need today but what you need in the future as well. >> Thank you for that. Mark, I want to bring you into this panel. It's great to have you here. So thank you. I mean, Tableau has been a game changer for organizations. I remember my first, Tableau conference, passionate customers and really bringing cloud-like agility and simplicity to visualization just totally changed the way people thought about data and met with massive data volumes and simplified access. And now we're seeing new workloads that are developing on top of data and Snowflake data and the cloud. Can you talk about how your customers are really telling stories and bringing to life those stories with data on top of things like S3, which Mai-Lan was just talking about? >> Yeah, for sure. Building on what Christian and Mai-Lan have already said our mission at Tableau has always been help people see and understand data. And you look at the amazing advances that are happening in storage and data processing. And now, the data that you can see and play with is so amazing, right? Like at this point in time, it's really nothing short of a new microscope or a new telescope that really lets you understand patterns. They were always there in the world, but you literally couldn't see them because of the limitations of the amount of data that you could bring into the picture, because of the amount of processing power and the amount of sharing of data that you could bring into the picture. And now like you said, these three things are coming together and this amazing ability to see and tell stories with your data combined with the fact that you've got so much more data at your fingertips, the fact that you can now process that data, look at that data share that data in ways that was never possible. Again, I'll go back to that analogy. It feels like the invention of a new microscope, a new telescope a new way to look at the world and tell stories and get to insights that were just, were never possible before. >> So thank you for that, and then Christian I want to come back to this notion of the data cloud and, you know, it's a very powerful concept and of course it's good marketing, but I wonder if you could add some additional color for the audience. I mean, what more can you tell us about the data cloud, how you're seeing it evolving and maybe building on some of the things that Mark was just talking about just in terms of, you know, bringing this vision into reality? >> Certainly, yeah. Data cloud for sure, is bigger and more concrete than just the marketing value of it. The big insight behind our vision for the data cloud is that just the technology, a capability, just a cloud data platform is not what gets organizations to be able to be a data driven, to be able to make great use of data or be highly capable in terms of data ability. The other element beyond technology is the access and availability of data to put their own data in context or enrich based on the knowledge or data from other third parties. So the data cloud, the way to think about it is, is a combination of both technology, which for Snowflake is our Cloud Data platform in all the workloads, the ability to do data warehousing and queries and speeds and feeds fit in there and data engineering, et cetera. But it's also, how do we make it easier for our customers to have access to the data that they need or they could benefit to improve the decisions for their own organizations. Think of the analogy of a set top box. I can give you a great technically set top box but if there's no content on the other side, it makes it difficult for you to get value out of it. That's how we should all be thinking about it, the data cloud, it's technology, but it's also seamless access to data. >> And Mai-Lan, can you give us a sense of the scope and what kind of scale are you seeing with Snowflake on AWS? >> Well, Snowflake has always driven as Christian as a very high transaction rate to S3. And in fact, when Christian and I were talking just yesterday, we were talking about some of the things that have really been remarkable about the long partnership that we've had over the years. And so I'll give you an example of how that evolution has really worked. So as you know, S3 has, is, you know, the first AWS services that is launched and we have customers who have petabytes, hundreds of petabytes and exabytes of storage on history. And so from the ground up S3 has been built for scale. And so when we have customers, like Snowflake that have very high transaction rates for requests, for S3 storage, we put our customer hat on and we ask customers like Snowflake, how do you think about performance? Not just what performance do you need but how do you think about performance? And you know, when Christian and his team were working through the demands of making requests to their S3 data, they were talking about some pretty high spikes over time and just a lot of volume. And so when we built improvements, into our performance over time, we put that hat on for work, you know, Snowflake was telling us what they needed. And then we built our performance model not around a bucket or an account. We built it around a request rate per prefix, because that's what Snowflake and other customers told us they needed. And so when you think about how we scale our performance, we scale it based on a prefix and not a bucket in our account, which other cloud providers do. We do it in this unique way because 90% of our customer roadmap across AWS comes from customer requests. And then that's what Snowflake and other customers were saying is that, "Hey, I think about my performance based on a prefix and of an object and not some, you know, arbitrary semantic of how I happened to organize my buckets." I think the other thing I would also throw out there for skill is, as you might imagine, S3 is a very large distributed system. And again, if I go back to how we architected for our performance improvements, we architected in such a way that a customer like Snowflake, could come in and they could take advantage of horizontally scaling. They can do parallel data retrievals and puts in gets for your data. And when they do that they can get tens of thousands of requests per second because they're taking advantage of the scale of S3. And so, you know, when we think about scale it's not just scale which is the growth of your storage, which every customer needs. IDC says that digital data is growing at 40% year over year. So every customer needs a place to put all of those storage sets that are growing. But the way we also have worked together for many years is this, how can we think about how Snowflake and other customers are driving these patterns of access on top of the data, not just the last history of the storage, but the access and then how can we architect often very uniquely as I talked about with our request rate in such a way that they can achieve what they need to do not just today, but in the future. >> I don't know, three companies here that don't often take their customer hats off. Mark, I wonder if we could come to you, you know, during the Data Cloud Summit, we've been exploring this notion that innovation in technology is really evolved from point products you know, the next generation of server or software tool to platforms that made infrastructure simpler or called functions and now it's evolving into leveraging ecosystems. You know, the power of many versus the resources of one. So my question is, you know, how are you all collaborating and creating innovations that your customers can leverage? >> Yeah, for sure, so certainly, you know Tableau and Snowflake, you know, kind of where were dropped at natural partners from the beginning, right? Like putting that visualization engine on top of Snowflake to, you know, combine that processing power and data and the ability to visualize it was obvious. As you talk about the larger ecosystem now of course, Tableau is part of Salesforce. And so there's a much more interesting story now to be told across the three companies, one in two and a half maybe as we talk about Tableau and Salesforce combined together of really having this full circle of Salesforce you know, with this amazing set of business apps that so much value for customers and getting the data that comes out of their Salesforce applications, putting it into Snowflake so that you can combine that, share that, you process it combine it with data, not just for across Salesforce, but from your other apps in a way that you want. And then put Tableau on top of it. Now you're talking about this amazing platform ecosystem of data, you know, coming from your most valuable business applications in the world with the most, you know, sales opportunity objects, marketing, service, all of that information flowing into this flexible data platform and then this amazing visualization platform on top of it. And there's really no end of the things that our customers can do with that combination >> Christian we're out of time, but I wonder if you could bring us home and I want to end with, you know let's say, you know, people, some people here maybe they don't, maybe they're still struggling with the cumbersome nature of let's say their on-prem data, warehouses. You know, the kids just unplugged them because they rely on them for certain things like reporting but let's say they to raise the bar on their data and analytics, what would you advise for a next step for them? >> Yeah I think the first part or first step to take is around embrace the cloud and the promise on the abilities of cloud technology. There's many studies where relative to peers, companies that are embracing data are coming out ahead and outperforming their peers. And with traditional technology on-prem technology, you ended up with a proliferation of silos and copies of data. And a lot of energy went into managing those on-prem systems and making copies and data governance and security and cloud technology and the type of platform that the Snowflake has brought to market enables organizations to focus on the data, the data model, the data insights, and not necessarily on managing the infrastructure. So I think that will be the first recommendation from our end. Embrace cloud, get onto a modern cloud data platform, make sure that you're spending your time on data, not managing infrastructure and seeing what the infrastructure lets you do. >> It makes a lot of sense, guys. Thanks, thanks so much. We'll have to end it there and thank you everybody for watching. Keep it right there. We'll be back, with the next segment, right after this short break.

Published Date : Oct 21 2020

SUMMARY :

of the trends that are shaping One of the things that and look at the big picture, changed the way we think And that is the separation we see It's great to have you here. And now, the data that you can see notion of the data cloud and availability of data to And so when you think about and creating innovations that in the world with the most, you know, and I want to end with, you know that the Snowflake has brought to market and thank you everybody for watching.

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