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Daniel Berg, IBM Cloud & Norman Hsieh, LogDNA | KubeCon 2018


 

>> Live from Seattle, Washington it's theCUBE, covering KubeCon and CloudNativeCon North America 2018. Brought to you by Red Hat, the Cloud Native Computing Foundation, and its ecosystem partners. >> Hey, welcome back everyone, it's theCUBE live here in Seattle for day three of three of wall-to-wall coverage. We've been analyzing here on theCUBE for three days, talking to all the experts, the CEOs, CTOs, developers, startups. I'm John Furrier, Stu Miniman, with theCUBE coverage of here at dock, not DockerCon, KubeCon and CloudNativeCon. Getting down to the last Con. >> So close, John, so close. >> Lot of Docker containers around here. We'll check it on the Kubernetes. Our next two guests got a startup, hot startup here. You got Norman Hsieh, head of business development, LogDNA. New compelling solution on Kubernetes give them a unique advantage, and of course, Daniel Berg who's distinguished engineer at IBM. They have a deal. We're going to talk about the startup and the deal with IBM. The highlights, kind of a new model, a new world's developing. Thanks for joining us. >> Yeah, no problem, thanks for having us. >> May get you on at DockerCon sometimes. (Daniel laughing) Get you DockerCon. The container certainly been great, talk about your product first. Let's get your company out there. What do you guys do? You got something new and different. Something needed. What's different about it? >> Yeah, so we started building this product. One thing we were trying to do is finding a login solution that was built for developers, especially around DevOps. We were running our own multi-tenant SaaS product at the time and we just couldn't find anything great. We tried open source Elastic and it turned out to be a lot to manage, there was a lot of configuration we had to do. We tried a bunch of the other products out there which were mostly built for log analysis, so you'd analyze logs, maybe a week or two after, and there was nothing just realtime that we wanted, and so we decided to build our own. We overcame a lot of challenges where we just felt that we could build something that was easier to use than what was out there today. Our philosophy is for developers in the terms of we want to make it as simple as possible. We don't want you to manage where you're going to think about how logs work today. And so, the whole idea, even you can go down to some of the integrations that we have, our Kubernetes integration's two lines. You essentially hit two QCTL lines, your entire cluster will get logged, directly logged in in seconds. That's something we show often times at demos as well. >> Norman, I wonder if you can drill in a little bit more for us. Always look at is a lot of times the new generation, they've got just new tools to play with and new things to do. What was different, what changes? Just the composability and what a small form factor. I would think that you could just change the order of magnitude in some of the pricing of some of these. Tell us why it's different. >> Yeah, I mean, I think there's, three major things was speed. So what we found was that there weren't a lot of solutions that were optimized really, really well for finding logs. There were a lot of log solutions out there, but we wanted to optimize that so we fine-tuned Elasticsearch. We do a lot of stuff around there to make that experience really pleasurable for our users. The other is scale. So we're noticing now is if you kind of expand on the world of back in the day we had single machines that people got logs off of, then you went to VMware where you're taking a single machine and splitting up to multiple different things, and now you have containers, and all of a sudden you have Kubernetes, you're talking about thousands and thousands of nodes running and large production service. How do you find logs in those things? And so we really wanted to build for that scale and that usability where, for Kubernetes, we'll automatically tag all your logs coming through. So you might get a single log line, but we'll tag it with all the meta-data you need to find exactly what you want. So if I want to, if my container dies and I no longer know that containers around, how am I going to get the logs off of that, well, you can go to LogDNA, find the container that you're looking for, know exactly where that error's coming from as well. >> So you're basically storing all this data, making it really easy for the integration piece. Where does the IBM relationship fit in? What's the partnership? What are you guys doing together? >> I don't know if Dan wants to-- >> Go ahead, go ahead. >> Yeah, so we're partnering with IBM. We are one of their major partners for login. So if you go into Observability tab under IMB Cloud and click on Login, login is there, you can start the login instance. What we've done is, IBM's brought us a great opportunity where we could take our product and help benefit their own customers and also IBM themselves with a lot of the login that we do. They saw that we are very simplistic way of thinking about logs and it was really geared towards when you think about IBM Cloud and the shift that they're moving towards, which is really developer-focused, it was a really, really good match for us. It brought us the visibility into the upmarket with larger customers and also gives us the ability to kind of deploy globally across IBM Cloud as well. >> I mean, IBMs got a great channel on the sales side too, and you guys got a great relationship. We've seen that playbook before where I think we've interviewed in all the other events with IBM. Startups can really, if they fit in with IBM, it's just massive, but what's the reason? Why the partnership? Explain. >> Well, I mean, first of all we were looking for a solution, a login solution, that fit really well with IKS, our Kubernetes service. And it's cloud-native, high scale, large number of cluster, that's what our customers are building. That's what we want to use internally as well. I mean, we were looking for a very robust cloud-native login service that we could use ourselves, and that's when we ran across these guys. What, about a year ago? >> Yeah, I mean, I think we kind of first got introduced at last year's KubeCon and then it went to Container World, and we just kept seeing each other. >> And we just kept on rolling with it so what we've done with that integration, what's nice about the integration, is it's directly in the catalog. So it's another service in the catalog, you go and select it, and provision it very easily. But what's really cool about it is we wanted to have that integration directly with the Kubernetes services as well, so there's the tab on the Integration tab on the Kubernetes, literally one button, two lines of code that you just have to execute, bam! All your logs are now streaming for the entire cluster with all the index and everything. It just makes it a really nice, rich experience to capture your logs. >> This is infrastructure as code, that's what the promise was. >> Absolutely, yes. >> You have very seamless integration and the backend just works. Now talk about the Kubernetes pieces. I think this is fascinating 'cause we've been pontificating and evaluating all the commentary here in theCUBE, and we've come to the conclusion that cloud's great, but there's other new platform-like things emerging. You got Edge and all these things, so there's a whole new set, new things are going to come up, and it's not going to be just called cloud, it's going to be something else. There's Edge, you got cameras, you got data, you got all kinds of stuff going on. Kubernetes seems to fit a lot of these emerging use cases. Where does the Kubernetes fit in? You say you built on Kubernetes, just why is that so important? Explain that one piece. >> Yeah, I mean, I think there's, Kubernetes obviously brought a lot of opportunities for us. The big differentiator for us was because we were built on Kubernetes from the get go, we made that decision a long time ago, we didn't realize we could actually deploy this package anywhere. It didn't have to be, we didn't have to just run as a multi-tenant SaaS product anymore and I think part of that is for IBM, their customers are actually running, when they're talking about an integrated login service, we're actually running on IBM Cloud, so their customers can be sure that the data doesn't actually move anywhere else. It's going to stay in IBM Cloud and-- >> This is really important and because they're on the Kubernetes service, it gives them the opportunity, running on Kubernetes, running automatic service, they're going to be able to put LogDNA in each of the major regions. So customer will be able to keep their logged data in the regions that they want it to stay. >> Great for compliance. >> Absolutely. >> I mean, compliance, dreams-- >> Got to have it. >> Especially with EU. >> How about search and discovery, that's fit in too? Just simple, what's your strategy on that? >> Yeah, so our strategy is if you look at a lot of the login solutions out there today, a lot of times they require you to learn complex query languages and things like that. And so the biggest thing we were hearing was like, man, onboarding is really hard because some of our developers don't look at logs on a daily basis. They look at it every two weeks. >> Jerry Chen from Greylock Ventures said machine learning is the new, ML is the new SQL. >> Yup. (Daniel laughing) >> To your point, this complex querying is going to be automated away. >> Yup. >> Yes. >> And you guys agree with that. >> Oh, yeah. >> You actually, >> Totally agree with that. >> you talked about it on our interview. >> Norman, wonder if you can bring us in a little bit of compliance and what discussions you're having with customers. Obviously GDPR, big discussion point we had. We've got new laws coming from California soon. So how important is this to your customers, and what's the reality kind of out there in your user base? >> Yeah, compliance was, our founders had run a lot of different businesses before. They had two major startups where they worked with eBay, compliance was the big thing, so we made a decision early on to say, hey, look, we're about 50 people right now, let's just do compliance now. I've been at startups where we go, let's just keep growing and growing and we'll worry about compliance later-- >> Yeah, bite you in the ass, big time. >> Yeah, we made a decision to say, hey, look, we're smaller, let's just implement all the processes and necessary needs, so. >> Well, the need's there too, that's two things, right? I mean, get it out early. Like security, build it up front and you got it in. >> Exactly. >> And remember earlier we were talking and I was telling you how within the Kubernetes service we like to use our own services to build expertise? It's the same thing here. Not only are they running on top of IKS, we're using LogDNA to manage the logs and everything, and cross the infrastructure for IKS as well. So we're heavily using it. >> This also highlights, Daniel, the ecosystem dynamic of having when you break down this monolithic type of environments and their sets of services, you benefit because you can tap into a startup, they can tap in to IBM's goodness. It's like somewhat simple Biz Dev deal other than the RevShare component of the sales, but technically, this is what customers want at the endgame is they want the right tool, the right job, the right product. If it comes from a startup, you guys don't have to build it. >> I mean, exactly. Let the experts do it, we'll integrate it. It's a great relationship. And the teams work really well together which is fantastic. >> What do you guys do with other startups? If a startup watches and says, hey, I want to be like LogDNA. I want to plug into IBM's Cloud. I want to be just like them and make all that cash. What do they got to do? What's the model? >> I mean, we're constantly looking at startups and new business opportunities obviously. We do this all the time. But it's got to be the right fit, alright? And that's important. It's got to be the right fit with the technology, it's got to be the right fit as far as culture, and team dynamics of not only my team but the startup's teams and how we're going to work together, and this is why it worked really great with LogDNA. I mean, everything, it just all fit, it all made sense, and it had a good business model behind that as well. So, yes, there's opportunities for others but we have to go through and explore all those. >> So, Norman, wonder if you can share, how's your experience been at the show here? We'd love to hear, you're going to have so many startups here. You got record-setting attendance for the show. What were your expectations coming in? What are the KPIs you're measuring with and how has it met what you thought you were going to get? >> No, it's great, I mean, previous to the last year's KubeCon we had not really done any events. We're a small company, we didn't want to spend the resources, but we came in last year and I think what was refreshing was people would talk to us and we're like, oh, yeah, we're not an open source technology, we're actually a log vendor and we can, and we'll-- (Stu laughing) So what we said was, hey, we'll brush that into an experience, and people were like, oh, wow, this is actually pretty refreshing. I'm not configuring my fluentd system, fluentd to tap into another Elasticsearch. There was just not a lot of that. I think this year expectation was we need the size doubled. We still wanted to get the message out there. We knew we were hot off the presses with the IMB public launch of our service on IBM Cloud. And I think we we're expecting a lot. I mean, we more than doubled what our lead count was and it's been an amazing conference. I mean, I think the energy that you get and the quality of folks that come by, it's like, yeah, everybody's running Kubernetes, they know what they're talking about, and it makes that conversation that much easier for us as well. >> Now you're CUBE alumni now too. It's the booth, look at that. (everyone laughing) Well, guys, thanks for coming on, sharing the insight. Good to see you again. Great commentary, again, having distinguished engineering, and these kinds of conversations really helps the community figure out kind of what's out there, so I appreciate that. And if everything's going to be on Kubernetes, then we should put theCUBE on Kubernetes. With these videos, we'll be on it, we'll be out there. >> Hey, yeah, absolutely, that'd be great. >> TheCUBE covers day three. Breaking it down here. I'm John Furrier, Stu Miniman. That's a wrap for us here in Seattle. Thanks for watching and look for us next year, 2019. That's a wrap for 2018, Stu, good job. Thanks for coming on, guys, really appreciate it. >> Thanks. >> Thank you. >> Thanks for watching, see you around. (futuristic instrumental music)

Published Date : Dec 13 2018

SUMMARY :

Brought to you by Red Hat, the CEOs, CTOs, developers, startups. We're going to talk about the startup and the deal with IBM. What do you guys do? And so, the whole idea, even you can go down and new things to do. and all of a sudden you have Kubernetes, What are you guys doing together? about IBM Cloud and the shift that they're moving towards, and you guys got a great relationship. Well, I mean, first of all we were looking for a solution, Yeah, I mean, I think we kind of first got introduced And we just kept on rolling with it so what we've done that's what the promise was. and it's not going to be just called cloud, It didn't have to be, we didn't have to just run in each of the major regions. And so the biggest thing we were hearing was like, machine learning is the new, ML is the new SQL. is going to be automated away. you talked about it So how important is this to your customers, so we made a decision early on to say, Yeah, we made a decision to say, and you got it in. And remember earlier we were talking and I was telling you of having when you break down this monolithic type And the teams work really well together which is What do you guys do It's got to be the right fit with the technology, and how has it met what you thought you were going to get? I mean, I think the energy that you get Good to see you again. Hey, yeah, absolutely, That's a wrap for us here in Seattle. see you around.

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