The New Data Equation: Leveraging Cloud-Scale Data to Innovate in AI, CyberSecurity, & Life Sciences
>> Hi, I'm Natalie Ehrlich and welcome to the AWS startup showcase presented by The Cube. We have an amazing lineup of great guests who will share their insights on the latest innovations and solutions and leveraging cloud scale data in AI, security and life sciences. And now we're joined by the co-founders and co-CEOs of The Cube, Dave Vellante and John Furrier. Thank you gentlemen for joining me. >> Hey Natalie. >> Hey Natalie. >> How are you doing. Hey John. >> Well, I'd love to get your insights here, let's kick it off and what are you looking forward to. >> Dave, I think one of the things that we've been doing on the cube for 11 years is looking at the signal in the marketplace. I wanted to focus on this because AI is cutting across all industries. So we're seeing that with cybersecurity and life sciences, it's the first time we've had a life sciences track in the showcase, which is amazing because it shows that growth of the cloud scale. So I'm super excited by that. And I think that's going to showcase some new business models and of course the keynotes Ali Ghodsi, who's the CEO Data bricks pushing a billion dollars in revenue, clear validation that startups can go from zero to a billion dollars in revenues. So that should be really interesting. And of course the top venture capitalists coming in to talk about what the enterprise dynamics are all about. And what about you, Dave? >> You know, I thought it was an interesting mix and choice of startups. When you think about, you know, AI security and healthcare, and I've been thinking about that. Healthcare is the perfect industry, it is ripe for disruption. If you think about healthcare, you know, we all complain how expensive it is not transparent. There's a lot of discussion about, you know, can everybody have equal access that certainly with COVID the staff is burned out. There's a real divergence and diversity of the quality of healthcare and you know, it all results in patients not being happy, and I mean, if you had to do an NPS score on the patients and healthcare will be pretty low, John, you know. So when I think about, you know, AI and security in the context of healthcare in cloud, I ask questions like when are machines going to be able to better meet or make better diagnoses than doctors? And that's starting. I mean, it's really in assistance putting into play today. But I think when you think about cheaper and more accurate image analysis, when you think about the overall patient experience and trust and personalized medicine, self-service, you know, remote medicine that we've seen during the COVID pandemic, disease tracking, language translation, I mean, there are so many things where the cloud and data, and then it can help. And then at the end of it, it's all about, okay, how do I authenticate? How do I deal with privacy and personal information and tamper resistance? And that's where the security play comes in. So it's a very interesting mix of startups. I think that I'm really looking forward to hearing from... >> You know Natalie one of the things we talked about, some of these companies, Dave, we've talked a lot of these companies and to me the business model innovations that are coming out of two factors, the pandemic is kind of coming to an end so that accelerated and really showed who had the right stuff in my opinion. So you were either on the wrong side or right side of history when it comes to the pandemic and as we look back, as we come out of it with clear growth in certain companies and certain companies that adopted let's say cloud. And the other one is cloud scale. So the focus of these startup showcases is really to focus on how startups can align with the enterprise buyers and create the new kind of refactoring business models to go from, you know, a re-pivot or refactoring to more value. And the other thing that's interesting is that the business model isn't just for the good guys. If you look at say ransomware, for instance, the business model of hackers is gone completely amazing too. They're kicking it but in terms of revenue, they have their own they're well-funded machines on how to extort cash from companies. So there's a lot of security issues around the business model as well. So to me, the business model innovation with cloud-scale tech, with the pandemic forcing function, you've seen a lot of new kinds of decision-making in enterprises. You seeing how enterprise buyers are changing their decision criteria, and frankly their existing suppliers. So if you're an old guard supplier, you're going to be potentially out because if you didn't deliver during the pandemic, this is the issue that everyone's talking about. And it's kind of not publicized in the press very much, but this is actually happening. >> Well thank you both very much for joining me to kick off our AWS startup showcase. Now we're going to go to our very special guest Ali Ghodsi and John Furrier will seat with him for a fireside chat and Dave and I will see you on the other side. >> Okay, Ali great to see you. Thanks for coming on our AWS startup showcase, our second edition, second batch, season two, whatever we want to call it it's our second version of this new series where we feature, you know, the hottest startups coming out of the AWS ecosystem. And you're one of them, I've been there, but you're not a startup anymore, you're here pushing serious success on the revenue side and company. Congratulations and great to see you. >> Likewise. Thank you so much, good to see you again. >> You know I remember the first time we chatted on The Cube, you weren't really doing much software revenue, you were really talking about the new revolution in data. And you were all in on cloud. And I will say that from day one, you were always adamant that it was cloud cloud scale before anyone was really talking about it. And at that time it was on premises with Hadoop and those kinds of things. You saw that early. I remember that conversation, boy, that bet paid out great. So congratulations. >> Thank you so much. >> So I've got to ask you to jump right in. Enterprises are making decisions differently now and you are an example of that company that has gone from literally zero software sales to pushing a billion dollars as it's being reported. Certainly the success of Data bricks has been written about, but what's not written about is the success of how you guys align with the changing criteria for the enterprise customer. Take us through that and these companies here are aligning the same thing and enterprises want to change. They want to be in the right side of history. What's the success formula? >> Yeah. I mean, basically what we always did was look a few years out, the how can we help these enterprises, future proof, what they're trying to achieve, right? They have, you know, 30 years of legacy software and, you know baggage, and they have compliance and regulations, how do we help them move to the future? So we try to identify those kinds of secular trends that we think are going to maybe you see them a little bit right now, cloud was one of them, but it gets more and more and more. So we identified those and there were sort of three or four of those that we kind of latched onto. And then every year the passes, we're a little bit more right. Cause it's a secular trend in the market. And then eventually, it becomes a force that you can't kind of fight anymore. >> Yeah. And I just want to put a plug for your clubhouse talks with Andreessen Horowitz. You're always on clubhouse talking about, you know, I won't say the killer instinct, but being a CEO in a time where there's so much change going on, you're constantly under pressure. It's a lonely job at the top, I know that, but you've made some good calls. What was some of the key moments that you can point to, where you were like, okay, the wave is coming in now, we'd better get on it. What were some of those key decisions? Cause a lot of these startups want to be in your position, and a lot of buyers want to take advantage of the technology that's coming. They got to figure it out. What was some of those key inflection points for you? >> So if you're just listening to what everybody's saying, you're going to miss those trends. So then you're just going with the stream. So, Juan you mentioned that cloud. Cloud was a thing at the time, we thought it's going to be the thing that takes over everything. Today it's actually multi-cloud. So multi-cloud is a thing, it's more and more people are thinking, wow, I'm paying a lot's to the cloud vendors, do I want to buy more from them or do I want to have some optionality? So that's one. Two, open. They're worried about lock-in, you know, lock-in has happened for many, many decades. So they want open architectures, open source, open standards. So that's the second one that we bet on. The third one, which you know, initially wasn't sort of super obvious was AI and machine learning. Now it's super obvious, everybody's talking about it. But when we started, it was kind of called artificial intelligence referred to robotics, and machine learning wasn't a term that people really knew about. Today, it's sort of, everybody's doing machine learning and AI. So betting on those future trends, those secular trends as we call them super critical. >> And one of the things that I want to get your thoughts on is this idea of re-platforming versus refactoring. You see a lot being talked about in some of these, what does that even mean? It's people trying to figure that out. Re-platforming I get the cloud scale. But as you look at the cloud benefits, what do you say to customers out there and enterprises that are trying to use the benefits of the cloud? Say data for instance, in the middle of how could they be thinking about refactoring? And how can they make a better selection on suppliers? I mean, how do you know it used to be RFP, you deliver these speeds and feeds and you get selected. Now I think there's a little bit different science and methodology behind it. What's your thoughts on this refactoring as a buyer? What do I got to do? >> Well, I mean let's start with you said RFP and so on. Times have changed. Back in the day, you had to kind of sign up for something and then much later you're going to get it. So then you have to go through this arduous process. In the cloud, would pay us to go model elasticity and so on. You can kind of try your way to it. You can try before you buy. And you can use more and more. You can gradually, you don't need to go in all in and you know, say we commit to 50,000,000 and six months later to find out that wow, this stuff has got shelf where it doesn't work. So that's one thing that has changed it's beneficial. But the second thing is, don't just mimic what you had on prem in the cloud. So that's what this refactoring is about. If you had, you know, Hadoop data lake, now you're just going to have an S3 data lake. If you had an on-prem data warehouse now you just going to have a cloud data warehouse. You're just repeating what you did on prem in the cloud, architected for the future. And you know, for us, the most important thing that we say is that this lake house paradigm is a cloud native way of organizing your data. That's different from how you would do things on premises. So think through what's the right way of doing it in the cloud. Don't just try to copy paste what you had on premises in the cloud. >> It's interesting one of the things that we're observing and I'd love to get your reaction to this. Dave a lot** and I have been reporting on it is, two personas in the enterprise are changing their organization. One is I call IT ops or there's an SRE role developing. And the data teams are being dismantled and being kind of sprinkled through into other teams is this notion of data, pipelining being part of workflows, not just the department. Are you seeing organizational shifts in how people are organizing their resources, their human resources to take advantage of say that the data problems that are need to being solved with machine learning and whatnot and cloud-scale? >> Yeah, absolutely. So you're right. SRE became a thing, lots of DevOps people. It was because when the cloud vendors launched their infrastructure as a service to stitch all these things together and get it all working you needed a lot of devOps people. But now things are maturing. So, you know, with vendors like Data bricks and other multi-cloud vendors, you can actually get much higher level services where you don't need to necessarily have lots of lots of DevOps people that are themselves trying to stitch together lots of services to make this work. So that's one trend. But secondly, you're seeing more data teams being sort of completely ubiquitous in these organizations. Before it used to be you have one data team and then we'll have data and AI and we'll be done. ' It's a one and done. But that's not how it works. That's not how Google, Facebook, Twitter did it, they had data throughout the organization. Every BU was empowered. It's sales, it's marketing, it's finance, it's engineering. So how do you embed all those data teams and make them actually run fast? And you know, there's this concept of a data mesh which is super important where you can actually decentralize and enable all these teams to focus on their domains and run super fast. And that's really enabled by this Lake house paradigm in the cloud that we're talking about. Where you're open, you're basing it on open standards. You have flexibility in the data types and how they're going to store their data. So you kind of provide a lot of that flexibility, but at the same time, you have sort of centralized governance for it. So absolutely things are changing in the market. >> Well, you're just the professor, the masterclass right here is amazing. Thanks for sharing that insight. You're always got to go out of date and that's why we have you on here. You're amazing, great resource for the community. Ransomware is a huge problem, it's now the government's focus. We're being attacked and we don't know where it's coming from. This business models around cyber that's expanding rapidly. There's real revenue behind it. There's a data problem. It's not just a security problem. So one of the themes in all of these startup showcases is data is ubiquitous in the value propositions. One of them is ransomware. What's your thoughts on ransomware? Is it a data problem? Does cloud help? Some are saying that cloud's got better security with ransomware, then say on premise. What's your vision of how you see this ransomware problem being addressed besides the government taking over? >> Yeah, that's a great question. Let me start by saying, you know, we're a data company, right? And if you say you're a data company, you might as well just said, we're a privacy company, right? It's like some people say, well, what do you think about privacy? Do you guys even do privacy? We're a data company. So yeah, we're a privacy company as well. Like you can't talk about data without talking about privacy. With every customer, with every enterprise. So that's obviously top of mind for us. I do think that in the cloud, security is much better because, you know, vendors like us, we're investing so much resources into security and making sure that we harden the infrastructure and, you know, by actually having all of this infrastructure, we can monitor it, detect if something is, you know, an attack is happening, and we can immediately sort of stop it. So that's different from when it's on prem, you have kind of like the separated duties where the software vendor, which would have been us, doesn't really see what's happening in the data center. So, you know, there's an IT team that didn't develop the software is responsible for the security. So I think things are much better now. I think we're much better set up, but of course, things like cryptocurrencies and so on are making it easier for people to sort of hide. There decentralized networks. So, you know, the attackers are getting more and more sophisticated as well. So that's definitely something that's super important. It's super top of mind. We're all investing heavily into security and privacy because, you know, that's going to be super critical going forward. >> Yeah, we got to move that red line, and figure that out and get more intelligence. Decentralized trends not going away it's going to be more of that, less of the centralized. But centralized does come into play with data. It's a mix, it's not mutually exclusive. And I'll get your thoughts on this. Architectural question with, you know, 5G and the edge coming. Amazon's got that outpost stringent, the wavelength, you're seeing mobile world Congress coming up in this month. The focus on processing data at the edge is a huge issue. And enterprises are now going to be commercial part of that. So architecture decisions are being made in enterprises right now. And this is a big issue. So you mentioned multi-cloud, so tools versus platforms. Now I'm an enterprise buyer and there's no more RFPs. I got all this new choices for startups and growing companies to choose from that are cloud native. I got all kinds of new challenges and opportunities. How do I build my architecture so I don't foreclose a future opportunity. >> Yeah, as I said, look, you're actually right. Cloud is becoming even more and more something that everybody's adopting, but at the same time, there is this thing that the edge is also more and more important. And the connectivity between those two and making sure that you can really do that efficiently. My ask from enterprises, and I think this is top of mind for all the enterprise architects is, choose open because that way you can avoid locking yourself in. So that's one thing that's really, really important. In the past, you know, all these vendors that locked you in, and then you try to move off of them, they were highly innovative back in the day. In the 80's and the 90's, there were the best companies. You gave them all your data and it was fantastic. But then because you were locked in, they didn't need to innovate anymore. And you know, they focused on margins instead. And then over time, the innovation stopped and now you were kind of locked in. So I think openness is really important. I think preserving optionality with multi-cloud because we see the different clouds have different strengths and weaknesses and it changes over time. All right. Early on AWS was the only game that either showed up with much better security, active directory, and so on. Now Google with AI capabilities, which one's going to win, which one's going to be better. Actually, probably all three are going to be around. So having that optionality that you can pick between the three and then artificial intelligence. I think that's going to be the key to the future. You know, you asked about security earlier. That's how people detect zero day attacks, right? You ask about the edge, same thing there, that's where the predictions are going to happen. So make sure that you invest in AI and artificial intelligence very early on because it's not something you can just bolt on later on and have a little data team somewhere that then now you have AI and it's one and done. >> All right. Great insight. I've got to ask you, the folks may or may not know, but you're a professor at Berkeley as well, done a lot of great work. That's where you kind of came out of when Data bricks was formed. And the Berkeley basically was it invented distributed computing back in the 80's. I remember I was breaking in when Unix was proprietary, when software wasn't open you actually had the deal that under the table to get code. Now it's all open. Isn't the internet now with distributed computing and how interconnects are happening. I mean, the internet didn't break during the pandemic, which proves the benefit of the internet. And that's a positive. But as you start seeing edge, it's essentially distributed computing. So I got to ask you from a computer science standpoint. What do you see as the key learnings or connect the dots for how this distributed model will work? I see hybrids clearly, hybrid cloud is clearly the operating model but if you take it to the next level of distributed computing, what are some of the key things that you look for in the next five years as this starts to be completely interoperable, obviously software is going to drive a lot of it. What's your vision on that? >> Yeah, I mean, you know, so Berkeley, you're right for the gigs, you know, there was a now project 20, 30 years ago that basically is how we do things. There was a project on how you search in the very early on with Inktomi that became how Google and everybody else to search today. So workday was super, super early, sometimes way too early. And that was actually the mistake. Was that they were so early that people said that that stuff doesn't work. And then 20 years later you were invented. So I think 2009, Berkeley published just above the clouds saying the cloud is the future. At that time, most industry leaders said, that's just, you know, that doesn't work. Today, recently they published a research paper called, Sky Computing. So sky computing is what you get above the clouds, right? So we have the cloud as the future, the next level after that is the sky. That's one on top of them. That's what multi-cloud is. So that's a lot of the research at Berkeley, you know, into distributed systems labs is about this. And we're excited about that. Then we're one of the sky computing vendors out there. So I think you're going to see much more innovation happening at the sky level than at the compute level where you needed all those DevOps and SRE people to like, you know, build everything manually themselves. I can just see the memes now coming Ali, sky net, star track. You've got space too, by the way, space is another frontier that is seeing a lot of action going on because now the surface area of data with satellites is huge. So again, I know you guys are doing a lot of business with folks in that vertical where you starting to see real time data acquisition coming from these satellites. What's your take on the whole space as the, not the final frontier, but certainly as a new congested and contested space for, for data? >> Well, I mean, as a data vendor, we see a lot of, you know, alternative data sources coming in and people aren't using machine learning< AI to eat out signal out of the, you know, massive amounts of imagery that's coming out of these satellites. So that's actually a pretty common in FinTech, which is a vertical for us. And also sort of in the public sector, lots of, lots of, lots of satellites, imagery data that's coming. And these are massive volumes. I mean, it's like huge data sets and it's a super, super exciting what they can do. Like, you know, extracting signal from the satellite imagery is, and you know, being able to handle that amount of data, it's a challenge for all the companies that we work with. So we're excited about that too. I mean, definitely that's a trend that's going to continue. >> All right. I'm super excited for you. And thanks for coming on The Cube here for our keynote. I got to ask you a final question. As you think about the future, I see your company has achieved great success in a very short time, and again, you guys done the work, I've been following your company as you know. We've been been breaking that Data bricks story for a long time. I've been excited by it, but now what's changed. You got to start thinking about the next 20 miles stair when you look at, you know, the sky computing, you're thinking about these new architectures. As the CEO, your job is to one, not run out of money which you don't have to worry about that anymore, so hiring. And then, you got to figure out that next 20 miles stair as a company. What's that going on in your mind? Take us through your mindset of what's next. And what do you see out in that landscape? >> Yeah, so what I mentioned around Sky company optionality around multi-cloud, you're going to see a lot of capabilities around that. Like how do you get multi-cloud disaster recovery? How do you leverage the best of all the clouds while at the same time not having to just pick one? So there's a lot of innovation there that, you know, we haven't announced yet, but you're going to see a lot of it over the next many years. Things that you can do when you have the optionality across the different parts. And the second thing that's really exciting for us is bringing AI to the masses. Democratizing data and AI. So how can you actually apply machine learning to machine learning? How can you automate machine learning? Today machine learning is still quite complicated and it's pretty advanced. It's not going to be that way 10 years from now. It's going to be very simple. Everybody's going to have it at their fingertips. So how do we apply machine learning to machine learning? It's called auto ML, automatic, you know, machine learning. So that's an area, and that's not something that can be done with, right? But the goal is to eventually be able to automate a way the whole machine learning engineer and the machine learning data scientist altogether. >> You know it's really fun and talking with you is that, you know, for years we've been talking about this inside the ropes, inside the industry, around the future. Now people starting to get some visibility, the pandemics forced that. You seeing the bad projects being exposed. It's like the tide pulled out and you see all the scabs and bad projects that were justified old guard technologies. If you get it right you're on a good wave. And this is clearly what we're seeing. And you guys example of that. So as enterprises realize this, that they're going to have to look double down on the right projects and probably trash the bad projects, new criteria, how should people be thinking about buying? Because again, we talked about the RFP before. I want to kind of circle back because this is something that people are trying to figure out. You seeing, you know, organic, you come in freemium models as cloud scale becomes the advantage in the lock-in frankly seems to be the value proposition. The more value you provide, the more lock-in you get. Which sounds like that's the way it should be versus proprietary, you know, protocols. The protocol is value. How should enterprises organize their teams? Is it end to end workflows? Is it, and how should they evaluate the criteria for these technologies that they want to buy? >> Yeah, that's a great question. So I, you know, it's very simple, try to future proof your decision-making. Make sure that whatever you're doing is not blocking your in. So whatever decision you're making, what if the world changes in five years, make sure that if you making a mistake now, that's not going to bite you in about five years later. So how do you do that? Well, open source is great. If you're leveraging open-source, you can try it out already. You don't even need to talk to any vendor. Your teams can already download it and try it out and get some value out of it. If you're in the cloud, this pay as you go models, you don't have to do a big RFP and commit big. You can try it, pay the vendor, pay as you go, $10, $15. It doesn't need to be a million dollar contract and slowly grow as you're providing value. And then make sure that you're not just locking yourself in to one cloud or, you know, one particular vendor. As much as possible preserve your optionality because then that's not a one-way door. If it turns out later you want to do something else, you can, you know, pick other things as well. You're not locked in. So that's what I would say. Keep that top of mind that you're not locking yourself into a particular decision that you made today, that you might regret in five years. >> I really appreciate you coming on and sharing your with our community and The Cube. And as always great to see you. I really enjoy your clubhouse talks, and I really appreciate how you give back to the community. And I want to thank you for coming on and taking the time with us today. >> Thanks John, always appreciate talking to you. >> Okay Ali Ghodsi, CEO of Data bricks, a success story that proves the validation of cloud scale, open and create value, values the new lock-in. So Natalie, back to you for continuing coverage. >> That was a terrific interview John, but I'd love to get Dave's insights first. What were your takeaways, Dave? >> Well, if we have more time I'll tell you how Data bricks got to where they are today, but I'll say this, the most important thing to me that Allie said was he conveyed a very clear understanding of what data companies are outright and are getting ready. Talked about four things. There's not one data team, there's many data teams. And he talked about data is decentralized, and data has to have context and that context lives in the business. He said, look, think about it. The way that the data companies would get it right, they get data in teams and sales and marketing and finance and engineering. They all have their own data and data teams. And he referred to that as a data mesh. That's a term that is your mock, the Gany coined and the warehouse of the data lake it's merely a node in that global message. It meshes discoverable, he talked about federated governance, and Data bricks, they're breaking the model of shoving everything into a single repository and trying to make that the so-called single version of the truth. Rather what they're doing, which is right on is putting data in the hands of the business owners. And that's how true data companies do. And the last thing you talked about with sky computing, which I loved, it's that future layer, we talked about multi-cloud a lot that abstracts the underlying complexity of the technical details of the cloud and creates additional value on top. I always say that the cloud players like Amazon have given the gift to the world of 100 billion dollars a year they spend in CapEx. Thank you. Now we're going to innovate on top of it. Yeah. And I think the refactoring... >> Hope by John. >> That was great insight and I totally agree. The refactoring piece too was key, he brought that home. But to me, I think Data bricks that Ali shared there and why he's been open and sharing a lot of his insights and the community. But what he's not saying, cause he's humble and polite is they cracked the code on the enterprise, Dave. And to Dave's points exactly reason why they did it, they saw an opportunity to make it easier, at that time had dupe was the rage, and they just made it easier. They was smart, they made good bets, they had a good formula and they cracked the code with the enterprise. They brought it in and they brought value. And see that's the key to the cloud as Dave pointed out. You get replatform with the cloud, then you refactor. And I think he pointed out the multi-cloud and that really kind of teases out the whole future and landscape, which is essentially distributed computing. And I think, you know, companies are starting to figure that out with hybrid and this on premises and now super edge I call it, with 5G coming. So it's just pretty incredible. >> Yeah. Data bricks, IPO is coming and people should know. I mean, what everybody, they created spark as you know John and everybody thought they were going to do is mimic red hat and sell subscriptions and support. They didn't, they developed a managed service and they embedded AI tools to simplify data science. So to your point, enterprises could buy instead of build, we know this. Enterprises will spend money to make things simpler. They don't have the resources, and so this was what they got right was really embedding that, making a building a managed service, not mimicking the kind of the red hat model, but actually creating a new value layer there. And that's big part of their success. >> If I could just add one thing Natalie to that Dave saying is really right on. And as an enterprise buyer, if we go the other side of the equation, it used to be that you had to be a known company, get PR, you fill out RFPs, you had to meet all the speeds. It's like going to the airport and get a swab test, and get a COVID test and all kinds of mechanisms to like block you and filter you. Most of the biggest success stories that have created the most value for enterprises have been the companies that nobody's understood. And Andy Jazz's famous quote of, you know, being misunderstood is actually a good thing. Data bricks was very misunderstood at the beginning and no one kind of knew who they were but they did it right. And so the enterprise buyers out there, don't be afraid to test the startups because you know the next Data bricks is out there. And I think that's where I see the psychology changing from the old IT buyers, Dave. It's like, okay, let's let's test this company. And there's plenty of ways to do that. He illuminated those premium, small pilots, you don't need to go on these big things. So I think that is going to be a shift in how companies going to evaluate startups. >> Yeah. Think about it this way. Why should the large banks and insurance companies and big manufacturers and pharma companies, governments, why should they burn resources managing containers and figuring out data science tools if they can just tap into solutions like Data bricks which is an AI platform in the cloud and let the experts manage all that stuff. Think about how much money in time that saves enterprises. >> Yeah, I mean, we've got 15 companies here we're showcasing this batch and this season if you call it. That episode we are going to call it? They're awesome. Right? And the next 15 will be the same. And these companies could be the next billion dollar revenue generator because the cloud enables that day. I think that's the exciting part. >> Well thank you both so much for these insights. Really appreciate it. AWS startup showcase highlights the innovation that helps startups succeed. And no one knows that better than our very next guest, Jeff Barr. Welcome to the show and I will send this interview now to Dave and John and see you just in the bit. >> Okay, hey Jeff, great to see you. Thanks for coming on again. >> Great to be back. >> So this is a regular community segment with Jeff Barr who's a legend in the industry. Everyone knows your name. Everyone knows that. Congratulations on your recent blog posts we have reading. Tons of news, I want to get your update because 5G has been all over the news, mobile world congress is right around the corner. I know Bill Vass was a keynote out there, virtual keynote. There's a lot of Amazon discussion around the edge with wavelength. Specifically, this is the outpost piece. And I know there is news I want to get to, but the top of mind is there's massive Amazon expansion and the cloud is going to the edge, it's here. What's up with wavelength. Take us through the, I call it the power edge, the super edge. >> Well, I'm really excited about this mostly because it gives a lot more choice and flexibility and options to our customers. This idea that with wavelength we announced quite some time ago, at least quite some time ago if we think in cloud years. We announced that we would be working with 5G providers all over the world to basically put AWS in the telecom providers data centers or telecom centers, so that as their customers build apps, that those apps would take advantage of the low latency, the high bandwidth, the reliability of 5G, be able to get to some compute and storage services that are incredibly close geographically and latency wise to the compute and storage that is just going to give customers this new power and say, well, what are the cool things we can build? >> Do you see any correlation between wavelength and some of the early Amazon services? Because to me, my gut feels like there's so much headroom there. I mean, I was just riffing on the notion of low latency packets. I mean, just think about the applications, gaming and VR, and metaverse kind of cool stuff like that where having the edge be that how much power there. It just feels like a new, it feels like a new AWS. I mean, what's your take? You've seen the evolutions and the growth of a lot of the key services. Like EC2 and SA3. >> So welcome to my life. And so to me, the way I always think about this is it's like when I go to a home improvement store and I wander through the aisles and I often wonder through with no particular thing that I actually need, but I just go there and say, wow, they've got this and they've got this, they've got this other interesting thing. And I just let my creativity run wild. And instead of trying to solve a problem, I'm saying, well, if I had these different parts, well, what could I actually build with them? And I really think that this breadth of different services and locations and options and communication technologies. I suspect a lot of our customers and customers to be and are in this the same mode where they're saying, I've got all this awesomeness at my fingertips, what might I be able to do with it? >> He reminds me when Fry's was around in Palo Alto, that store is no longer here but it used to be back in the day when it was good. It was you go in and just kind of spend hours and then next thing you know, you built a compute. Like what, I didn't come in here, whether it gets some cables. Now I got a motherboard. >> I clearly remember Fry's and before that there was the weird stuff warehouse was another really cool place to hang out if you remember that. >> Yeah I do. >> I wonder if I could jump in and you guys talking about the edge and Jeff I wanted to ask you about something that is, I think people are starting to really understand and appreciate what you did with the entrepreneur acquisition, what you do with nitro and graviton, and really driving costs down, driving performance up. I mean, there's like a compute Renaissance. And I wonder if you could talk about the importance of that at the edge, because it's got to be low power, it has to be low cost. You got to be doing processing at the edge. What's your take on how that's evolving? >> Certainly so you're totally right that we started working with and then ultimately acquired Annapurna labs in Israel a couple of years ago. I've worked directly with those folks and it's really awesome to see what they've been able to do. Just really saying, let's look at all of these different aspects of building the cloud that were once effectively kind of somewhat software intensive and say, where does it make sense to actually design build fabricate, deploy custom Silicon? So from putting up the system to doing all kinds of additional kinds of security checks, to running local IO devices, running the NBME as fast as possible to support the EBS. Each of those things has been a contributing factor to not just the power of the hardware itself, but what I'm seeing and have seen for the last probably two or three years at this point is the pace of innovation on instance types just continues to get faster and faster. And it's not just cranking out new instance types because we can, it's because our awesomely diverse base of customers keeps coming to us and saying, well, we're happy with what we have so far, but here's this really interesting new use case. And we needed a different ratio of memory to CPU, or we need more cores based on the amount of memory, or we needed a lot of IO bandwidth. And having that nitro as the base lets us really, I don't want to say plug and play, cause I haven't actually built this myself, but it seems like they can actually put the different elements together, very very quickly and then come up with new instance types that just our customers say, yeah, that's exactly what I asked for and be able to just do this entire range of from like micro and nano sized all the way up to incredibly large with incredible just to me like, when we talk about terabytes of memory that are just like actually just RAM memory. It's like, that's just an inconceivably large number by the standards of where I started out in my career. So it's all putting this power in customer hands. >> You used the term plug and play, but it does give you that nitro gives you that optionality. And then other thing that to me is really exciting is the way in which ISVs are writing to whatever's underneath. So you're making that, you know, transparent to the users so I can choose as a customer, the best price performance for my workload and that that's just going to grow that ISV portfolio. >> I think it's really important to be accurate and detailed and as thorough as possible as we launch each one of these new instance types with like what kind of processor is in there and what clock speed does it run at? What kind of, you know, how much memory do we have? What are the, just the ins and outs, and is it Intel or arm or AMD based? It's such an interesting to me contrast. I can still remember back in the very very early days of back, you know, going back almost 15 years at this point and effectively everybody said, well, not everybody. A few people looked and said, yeah, we kind of get the value here. Some people said, this just sounds like a bunch of generic hardware, just kind of generic hardware in Iraq. And even back then it was something that we were very careful with to design and optimize for use cases. But this idea that is generic is so, so, so incredibly inaccurate that I think people are now getting this. And it's okay. It's fine too, not just for the cloud, but for very specific kinds of workloads and use cases. >> And you guys have announced obviously the performance improvements on a lamb** does getting faster, you got the per billing, second billings on windows and SQL server on ECE too**. So I mean, obviously everyone kind of gets that, that's been your DNA, keep making it faster, cheaper, better, easier to use. But the other area I want to get your thoughts on because this is also more on the footprint side, is that the regions and local regions. So you've got more region news, take us through the update on the expansion on the footprint of AWS because you know, a startup can come in and these 15 companies that are here, they're global with AWS, right? So this is a major benefit for customers around the world. And you know, Ali from Data bricks mentioned privacy. Everyone's a privacy company now. So the huge issue, take us through the news on the region. >> Sure, so the two most recent regions that we announced are in the UAE and in Israel. And we generally like to pre-announce these anywhere from six months to two years at a time because we do know that the customers want to start making longer term plans to where they can start thinking about where they can do their computing, where they can store their data. I think at this point we now have seven regions under construction. And, again it's all about customer trice. Sometimes it's because they have very specific reasons where for based on local laws, based on national laws, that they must compute and restore within a particular geographic area. Other times I say, well, a lot of our customers are in this part of the world. Why don't we pick a region that is as close to that part of the world as possible. And one really important thing that I always like to remind our customers of in my audience is, anything that you choose to put in a region, stays in that region unless you very explicitly take an action that says I'd like to replicate it somewhere else. So if someone says, I want to store data in the US, or I want to store it in Frankfurt, or I want to store it in Sao Paulo, or I want to store it in Tokyo or Osaka. They get to make that very specific choice. We give them a lot of tools to help copy and replicate and do cross region operations of various sorts. But at the heart, the customer gets to choose those locations. And that in the early days I think there was this weird sense that you would, you'd put things in the cloud that would just mysteriously just kind of propagate all over the world. That's never been true, and we're very very clear on that. And I just always like to reinforce that point. >> That's great stuff, Jeff. Great to have you on again as a regular update here, just for the folks watching and don't know Jeff he'd been blogging and sharing. He'd been the one man media band for Amazon it's early days. Now he's got departments, he's got peoples on doing videos. It's an immediate franchise in and of itself, but without your rough days we wouldn't have gotten all the great news we subscribe to. We watch all the blog posts. It's essentially the flow coming out of AWS which is just a tsunami of a new announcements. Always great to read, must read. Jeff, thanks for coming on, really appreciate it. That's great. >> Thank you John, great to catch up as always. >> Jeff Barr with AWS again, and follow his stuff. He's got a great audience and community. They talk back, they collaborate and they're highly engaged. So check out Jeff's blog and his social presence. All right, Natalie, back to you for more coverage. >> Terrific. Well, did you guys know that Jeff took a three week AWS road trip across 15 cities in America to meet with cloud computing enthusiasts? 5,500 miles he drove, really incredible I didn't realize that. Let's unpack that interview though. What stood out to you John? >> I think Jeff, Barr's an example of what I call direct to audience a business model. He's been doing it from the beginning and I've been following his career. I remember back in the day when Amazon was started, he was always building stuff. He's a builder, he's classic. And he's been there from the beginning. At the beginning he was just the blog and it became a huge audience. It's now morphed into, he was power blogging so hard. He has now support and he still does it now. It's basically the conduit for information coming out of Amazon. I think Jeff has single-handedly made Amazon so successful at the community developer level, and that's the startup action happened and that got them going. And I think he deserves a lot of the success for AWS. >> And Dave, how about you? What is your reaction? >> Well I think you know, and everybody knows about the cloud and back stop X** and agility, and you know, eliminating the undifferentiated, heavy lifting and all that stuff. And one of the things that's often overlooked which is why I'm excited to be part of this program is the innovation. And the innovation comes from startups, and startups start in the cloud. And so I think that that's part of the flywheel effect. You just don't see a lot of startups these days saying, okay, I'm going to do something that's outside of the cloud. There are some, but for the most part, you know, if you saw in software, you're starting in the cloud, it's so capital efficient. I think that's one thing, I've throughout my career. I've been obsessed with every part of the stack from whether it's, you know, close to the business process with the applications. And right now I'm really obsessed with the plumbing, which is why I was excited to talk about, you know, the Annapurna acquisition. Amazon bought and a part of the $350 million, it's reported, you know, maybe a little bit more, but that isn't an amazing acquisition. And the reason why that's so important is because Amazon is continuing to drive costs down, drive performance up. And in my opinion, leaving a lot of the traditional players in their dust, especially when it comes to the power and cooling. You have often overlooked things. And the other piece of the interview was that Amazon is actually getting ISVs to write to these new platforms so that you don't have to worry about there's the software run on this chip or that chip, or x86 or arm or whatever it is. It runs. And so I can choose the best price performance. And that's where people don't, they misunderstand, you always say it John, just said that people are misunderstood. I think they misunderstand, they confused, you know, the price of the cloud with the cost of the cloud. They ignore all the labor costs that are associated with that. And so, you know, there's a lot of discussion now about the cloud tax. I just think the pace is accelerating. The gap is not closing, it's widening. >> If you look at the one question I asked them about wavelength and I had a follow up there when I said, you know, we riff on it and you see, he lit up like he beam was beaming because he said something interesting. It's not that there's a problem to solve at this opportunity. And he conveyed it to like I said, walking through Fry's. But like, you go into a store and he's a builder. So he sees opportunity. And this comes back down to the Martine Casada paradox posts he wrote about do you optimize for CapEx or future revenue? And I think the tell sign is at the wavelength edge piece is going to be so creative and that's going to open up massive opportunities. I think that's the place to watch. That's the place I'm watching. And I think startups going to come out of the woodwork because that's where the action will be. And that's just Amazon at the edge, I mean, that's just cloud at the edge. I think that is going to be very effective. And his that's a little TeleSign, he kind of revealed a little bit there, a lot there with that comment. >> Well that's a to be continued conversation. >> Indeed, I would love to introduce our next guest. We actually have Soma on the line. He's the managing director at Madrona venture group. Thank you Soma very much for coming for our keynote program. >> Thank you Natalie and I'm great to be here and will have the opportunity to spend some time with you all. >> Well, you have a long to nerd history in the enterprise. How would you define the modern enterprise also known as cloud scale? >> Yeah, so I would say I have, first of all, like, you know, we've all heard this now for the last, you know, say 10 years or so. Like, software is eating the world. Okay. Put it another way, we think about like, hey, every enterprise is a software company first and foremost. Okay. And companies that truly internalize that, that truly think about that, and truly act that way are going to start up, continue running well and things that don't internalize that, and don't do that are going to be left behind sooner than later. Right. And the last few years you start off thing and not take it to the next level and talk about like, not every enterprise is not going through a digital transformation. Okay. So when you sort of think about the world from that lens. Okay. Modern enterprise has to think about like, and I am first and foremost, a technology company. I may be in the business of making a car art, you know, manufacturing paper, or like you know, manufacturing some healthcare products or what have you got out there. But technology and software is what is going to give me a unique, differentiated advantage that's going to let me do what I need to do for my customers in the best possible way [Indistinct]. So that sort of level of focus, level of execution, has to be there in a modern enterprise. The other thing is like not every modern enterprise needs to think about regular. I'm competing for talent, not anymore with my peers in my industry. I'm competing for technology talent and software talent with the top five technology companies in the world. Whether it is Amazon or Facebook or Microsoft or Google, or what have you cannot think, right? So you really have to have that mindset, and then everything flows from that. >> So I got to ask you on the enterprise side again, you've seen many ways of innovation. You've got, you know, been in the industry for many, many years. The old way was enterprises want the best proven product and the startups want that lucrative contract. Right? Yeah. And get that beach in. And it used to be, and we addressed this in our earlier keynote with Ali and how it's changing, the buyers are changing because the cloud has enabled this new kind of execution. I call it agile, call it what you want. Developers are driving modern applications, so enterprises are still, there's no, the playbooks evolving. Right? So we see that with the pandemic, people had needs, urgent needs, and they tried new stuff and it worked. The parachute opened as they say. So how do you look at this as you look at stars, you're investing in and you're coaching them. What's the playbook? What's the secret sauce of how to crack the enterprise code today. And if you're an enterprise buyer, what do I need to do? I want to be more agile. Is there a clear path? Is there's a TSA to let stuff go through faster? I mean, what is the modern playbook for buying and being a supplier? >> That's a fantastic question, John, because I think that sort of playbook is changing, even as we speak here currently. A couple of key things to understand first of all is like, you know, decision-making inside an enterprise is getting more and more de-centralized. Particularly decisions around what technology to use and what solutions to use to be able to do what people need to do. That decision making is no longer sort of, you know, all done like the CEO's office or the CTO's office kind of thing. Developers are more and more like you rightly said, like sort of the central of the workflow and the decision making process. So it'll be who both the enterprises, as well as the startups to really understand that. So what does it mean now from a startup perspective, from a startup perspective, it means like, right. In addition to thinking about like hey, not do I go create an enterprise sales post, do I sell to the enterprise like what I might have done in the past? Is that the best way of moving forward, or should I be thinking about a product led growth go to market initiative? You know, build a product that is easy to use, that made self serve really works, you know, get the developers to start using to see the value to fall in love with the product and then you think about like hey, how do I go translate that into a contract with enterprise. Right? And more and more what I call particularly, you know, startups and technology companies that are focused on the developer audience are thinking about like, you know, how do I have a bottom up go to market motion? And sometime I may sort of, you know, overlap that with the top down enterprise sales motion that we know that has been going on for many, many years or decades kind of thing. But really this product led growth bottom up a go to market motion is something that we are seeing on the rise. I would say they're going to have more than half the startup that we come across today, have that in some way shape or form. And so the enterprise also needs to understand this, the CIO or the CTO needs to know that like hey, I'm not decision-making is getting de-centralized. I need to empower my engineers and my engineering managers and my engineering leaders to be able to make the right decision and trust them. I'm going to give them some guard rails so that I don't find myself in a soup, you know, sometime down the road. But once I give them the guard rails, I'm going to enable people to make the decisions. People who are closer to the problem, to make the right decision. >> Well Soma, what are some of the ways that startups can accelerate their enterprise penetration? >> I think that's another good question. First of all, you need to think about like, Hey, what are enterprises wanting to rec? Okay. If you start off take like two steps back and think about what the enterprise is really think about it going. I'm a software company, but I'm really manufacturing paper. What do I do? Right? The core thing that most enterprises care about is like, hey, how do I better engage with my customers? How do I better serve my customers? And how do I do it in the most optimal way? At the end of the day that's what like most enterprises really care about. So startups need to understand, what are the problems that the enterprise is trying to solve? What kind of tools and platform technologies and infrastructure support, and, you know, everything else that they need to be able to do what they need to do and what only they can do in the most optimal way. Right? So to the extent you are providing either a tool or platform or some technology that is going to enable your enterprise to make progress on what they want to do, you're going to get more traction within the enterprise. In other words, stop thinking about technology, and start thinking about the customer problem that they want to solve. And the more you anchor your company, and more you anchor your conversation with the customer around that, the more the enterprise is going to get excited about wanting to work with you. >> So I got to ask you on the enterprise and developer equation because CSOs and CXOs, depending who you talk to have that same answer. Oh yeah. In the 90's and 2000's, we kind of didn't, we throttled down, we were using the legacy developer tools and cloud came and then we had to rebuild and we didn't really know what to do. So you seeing a shift, and this is kind of been going on for at least the past five to eight years, a lot more developers being hired yet. I mean, at FinTech is clearly a vertical, they always had developers and everyone had developers, but there's a fast ramp up of developers now and the role of open source has changed. Just looking at the participation. They're not just consuming open source, open source is part of the business model for mainstream enterprises. How is this, first of all, do you agree? And if so, how has this changed the course of an enterprise human resource selection? How they're organized? What's your vision on that? >> Yeah. So as I mentioned earlier, John, in my mind the first thing is, and this sort of, you know, like you said financial services has always been sort of hiring people [Indistinct]. And this is like five-year old story. So bear with me I'll tell you the firewall story and then come to I was trying to, the cloud CIO or the Goldman Sachs. Okay. And this is five years ago when people were still like, hey, is this cloud thing real and now is cloud going to take over the world? You know, am I really ready to put my data in the cloud? So there are a lot of questions and conversations can affect. The CIO of Goldman Sachs told me two things that I remember to this day. One is, hey, we've got a internal edict. That we made a decision that in the next five years, everything in Goldman Sachs is going to be on the public law. And I literally jumped out of the chair and I said like now are you going to get there? And then he laughed and said like now it really doesn't matter whether we get there or not. We want to set the tone, set the direction for the organization that hey, public cloud is here. Public cloud is there. And we need to like, you know, move as fast as we realistically can and think about all the financial regulations and security and privacy. And all these things that we care about deeply. But given all of that, the world is going towards public load and we better be on the leading edge as opposed to the lagging edge. And the second thing he said, like we're talking about like hey, how are you hiring, you know, engineers at Goldman Sachs Canada? And he said like in hey, I sort of, my team goes out to the top 20 schools in the US. And the people we really compete with are, and he was saying this, Hey, we don't compete with JP Morgan or Morgan Stanley, or pick any of your favorite financial institutions. We really think about like, hey, we want to get the best talent into Goldman Sachs out of these schools. And we really compete head to head with Google. We compete head to head with Microsoft. We compete head to head with Facebook. And we know that the caliber of people that we want to get is no different than what these companies want. If you want to continue being a successful, leading it, you know, financial services player. That sort of tells you what's going on. You also talked a little bit about like hey, open source is here to stay. What does that really mean kind of thing. In my mind like now, you can tell me that I can have from given my pedigree at Microsoft, I can tell you that we were the first embraces of open source in this world. So I'll say that right off the bat. But having said that we did in our turn around and said like, hey, this open source is real, this open source is going to be great. How can we embrace and how can we participate? And you fast forward to today, like in a Microsoft is probably as good as open source as probably any other large company I would say. Right? Including like the work that the company has done in terms of acquiring GitHub and letting it stay true to its original promise of open source and community can I think, right? I think Microsoft has come a long way kind of thing. But the thing that like in all these enterprises need to think about is you want your developers to have access to the latest and greatest tools. To the latest and greatest that the software can provide. And you really don't want your engineers to be reinventing the wheel all the time. So there is something available in the open source world. Go ahead, please set up, think about whether that makes sense for you to use it. And likewise, if you think that is something you can contribute to the open source work, go ahead and do that. So it's really a two way somebody Arctic relationship that enterprises need to have, and they need to enable their developers to want to have that symbiotic relationship. >> Soma, fantastic insights. Thank you so much for joining our keynote program. >> Thank you Natalie and thank you John. It was always fun to chat with you guys. Thank you. >> Thank you. >> John we would love to get your quick insight on that. >> Well I think first of all, he's a prolific investor the great from Madrona venture partners, which is well known in the tech circles. They're in Seattle, which is in the hub of I call cloud city. You've got Amazon and Microsoft there. He'd been at Microsoft and he knows the developer ecosystem. And reason why I like his perspective is that he understands the value of having developers as a core competency in Microsoft. That's their DNA. You look at Microsoft, their number one thing from day one besides software was developers. That was their army, the thousand centurions that one won everything for them. That has shifted. And he brought up open source, and .net and how they've embraced Linux, but something that tele before he became CEO, we interviewed him in the cube at an Xcel partners event at Stanford. He was open before he was CEO. He was talking about opening up. They opened up a lot of their open source infrastructure projects to the open compute foundation early. So they had already had that going and at that price, since that time, the stock price of Microsoft has skyrocketed because as Ali said, open always wins. And I think that is what you see here, and as an investor now he's picking in startups and investing in them. He's got to read the tea leaves. He's got to be in the right side of history. So he brings a great perspective because he sees the old way and he understands the new way. That is the key for success we've seen in the enterprise and with the startups. The people who get the future, and can create the value are going to win. >> Yeah, really excellent point. And just really quickly. What do you think were some of our greatest hits on this hour of programming? >> Well first of all I'm really impressed that Ali took the time to come join us because I know he's super busy. I think they're at a $28 billion valuation now they're pushing a billion dollars in revenue, gap revenue. And again, just a few short years ago, they had zero software revenue. So of these 15 companies we're showcasing today, you know, there's a next Data bricks in there. They're all going to be successful. They already are successful. And they're all on this rocket ship trajectory. Ali is smart, he's also got the advantage of being part of that Berkeley community which they're early on a lot of things now. Being early means you're wrong a lot, but you're also right, and you're right big. So Berkeley and Stanford obviously big areas here in the bay area as research. He is smart, He's got a great team and he's really open. So having him share his best practices, I thought that was a great highlight. Of course, Jeff Barr highlighting some of the insights that he brings and honestly having a perspective of a VC. And we're going to have Peter Wagner from wing VC who's a classic enterprise investors, super smart. So he'll add some insight. Of course, one of the community session, whenever our influencers coming on, it's our beat coming on at the end, as well as Katie Drucker. Another Madrona person is going to talk about growth hacking, growth strategies, but yeah, sights Raleigh coming on. >> Terrific, well thank you so much for those insights and thank you to everyone who is watching the first hour of our live coverage of the AWS startup showcase for myself, Natalie Ehrlich, John, for your and Dave Vellante we want to thank you very much for watching and do stay tuned for more amazing content, as well as a special live segment that John Furrier is going to be hosting. It takes place at 12:30 PM Pacific time, and it's called cracking the code, lessons learned on how enterprise buyers evaluate new startups. Don't go anywhere.
SUMMARY :
on the latest innovations and solutions How are you doing. are you looking forward to. and of course the keynotes Ali Ghodsi, of the quality of healthcare and you know, to go from, you know, a you on the other side. Congratulations and great to see you. Thank you so much, good to see you again. And you were all in on cloud. is the success of how you guys align it becomes a force that you moments that you can point to, So that's the second one that we bet on. And one of the things that Back in the day, you had to of say that the data problems And you know, there's this and that's why we have you on here. And if you say you're a data company, and growing companies to choose In the past, you know, So I got to ask you from a for the gigs, you know, to eat out signal out of the, you know, I got to ask you a final question. But the goal is to eventually be able the more lock-in you get. to one cloud or, you know, and taking the time with us today. appreciate talking to you. So Natalie, back to you but I'd love to get Dave's insights first. And the last thing you talked And see that's the key to the of the red hat model, to like block you and filter you. and let the experts manage all that stuff. And the next 15 will be the same. see you just in the bit. Okay, hey Jeff, great to see you. and the cloud is going and options to our customers. and some of the early Amazon services? And so to me, and then next thing you Fry's and before that and appreciate what you did And having that nitro as the base is the way in which ISVs of back, you know, going back is that the regions and local regions. And that in the early days Great to have you on again Thank you John, great to you for more coverage. What stood out to you John? and that's the startup action happened the most part, you know, And that's just Amazon at the edge, Well that's a to be We actually have Soma on the line. and I'm great to be here How would you define the modern enterprise And the last few years you start off thing So I got to ask you on and then you think about like hey, And the more you anchor your company, So I got to ask you on the enterprise and this sort of, you know, Thank you so much for It was always fun to chat with you guys. John we would love to get And I think that is what you see here, What do you think were it's our beat coming on at the end, and it's called cracking the code,
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Cracking the Code: Lessons Learned from How Enterprise Buyers Evaluate New Startups
(bright music) >> Welcome back to the CUBE presents the AWS Startup Showcase The Next Big Thing in cloud startups with AI security and life science tracks, 15 hottest growing startups are presented. And we had a great opening keynote with luminaries in the industry. And now our closing keynote is to get a deeper dive on cracking the code in the enterprise, how startups are changing the game and helping companies change. And they're also changing the game of open source. We have a great guest, Katie Drucker, Head of Business Development, Madrona Venture Group. Katie, thank you for coming on the CUBE for this special closing keynote. >> Thank you for having me, I appreciate it. >> So one of the topics we talked about with Soma from Madrona on the opening keynote, as well as Ali from Databricks is how startups are seeing success faster. So that's the theme of the Cloud speed, agility, but the game has changed in the enterprise. And I want to really discuss with you how growth changes and growth strategy specifically. They talk, go to market. We hear things like good sales to enterprise sales, organic, freemium, there's all kinds of different approaches, but at the end of the day, the most successful companies, the ones that might not be known that just come out of nowhere. So the economics are changing and the buyers are thinking differently. So let's explore that topic. So take us through your view 'cause you have a lot of experience. But first talk about your role at Madrona, what you do. >> Absolutely all great points. So my role at Madrona, I think I have personally one of the more enviable jobs and that my job is to... I get the privilege of working with all of these fantastic entrepreneurs in our portfolio and doing whatever we can as a firm to harness resources, knowledge, expertise, connections, to accelerate their growth. So my role in setting up business development is taking a look at all of those tools in the tool chest and partnering with the portfolio to make it so. And in our portfolio, we have a wide range of companies, some rely on enterprise sales, some have other go to markets. Some are direct to consumer, a wide range. >> Talk about the growth strategies that you see evolving because what's clear with the pandemic. And as we come out of it is that there are growth plays happening that don't look a little bit differently, more obvious now because of the Cloud scale, we're seeing companies like Databricks, like Snowflake, like other companies that have been built on the cloud or standalone. What are some of the new growth techniques, or I don't want to say growth hacking, that is a pejorative term, but like just a way for companies to quickly describe their value to an enterprise buyer who's moving away from the old RFP days of vendor selection. The game has changed. So take us through how you see secret key and unlocking that new equation of how to present value to an enterprise and how you see enterprises evaluating startups. >> Yes, absolutely. Well, and that's got a question, that's got a few components nestled in what I think are some bigger trends going on. AWS of course brought us the Cloud first. I think now the Cloud is more and more a utility. And so it's incumbent upon thinking about how an enterprise 'cause using the Cloud is going to go up the value stack and partner with its cloud provider and other service providers. I think also with that agility of operations, you have thinning, if you will, the systems of record and a lot of new entrance into this space that are saying things like, how can we harness AIML and other emerging trends to provide more value directly around work streams that were historically locked into those systems of record? And then I think you also have some price plans that are far more flexible around usage based as opposed to just flat subscription or even these big clunky annual or multi-year RFP type stuff. So all of those trends are really designed in ways that favor the emerging startup. And I think if done well, and in partnership with those underlying cloud providers, there can be some amazing benefits that the enterprise realizes an opportunity for those startups to grow. And I think that's what you're seeing. I think there's also this emergence of a buyer that's different than the CIO or the site the CISO. You have things with low code, no code. You've got other buyers in the organization, other line of business executives that are coming to the table, making software purchase decisions. And then you also have empowered developers that are these citizen builders and developer buyers and personas that really matter. So lots of inroads in places for a startup to reach in the enterprise to make a connection and to bring value. That's a great insight. I want to ask that just if you don't mind follow up on that, you mentioned personas. And what we're seeing is the shift happens. There's new roles that are emerging and new things that are being reconfigured or refactored if you will, whether it's human resources or AI, and you mentioned ML playing a role in automation. These are big parts of the new value proposition. How should companies posture to the customer? Because I don't want to say pivot 'cause that means it's not working but mostly extending our iterating around their positioning because as new things have not yet been realized, it might not be operationalized in a company or maybe new things need to be operationalized, it's a new solution for that. Positioning the value is super important and a lot of companies often struggle with that, but also if they get it right, that's the key. What's your feeling on startups in their positioning? So people will dismiss it like, "Oh, that's marketing." But maybe that's important. What's your thoughts on the great positioning question? >> I've been in this industry a long time. And I think there are some things that are just tried and true, and it is not unique to tech, which is, look, you have to tell a story and you have to reach the customer and you have to speak to the customer's need. And what that means is, AWS is a great example. They're famous for the whole concept of working back from the customer and thinking about what that customer's need is. I think any startup that is looking to partner or work alongside of AWS really has to embody that very, very customer centric way of thinking about things, even though, as we just talked about those personas are changing who that customer really is in the enterprise. And then speaking to that value proposition and meeting that customer and creating a dialogue with them that really helps to understand not only what their pain points are, but how you were offering solves those pain points. And sometimes the customer doesn't realize that that is their pain point and that's part of the education and part of the way in which you engage that dialogue. That doesn't change a lot, just generation to generation. I think the modality of how we have that dialogue, the methods in which we choose to convey that change, but that basic discussion is what makes us human. >> What's your... Great, great, great insight. I want to ask you on the value proposition question again, the question I often get, and it's hard to answer is am I competing on value or am I competing on commodity? And depending on where you're in the stack, there could be different things like, for example, land is getting faster, smaller, cheaper, as an example on Amazon. That's driving down to low cost high value, but it shifts up the stack. You start to see in companies this changing the criteria for how to evaluate. So an enterprise might be struggling. And I often hear enterprises say, "I don't know how to pick who I need. I buy tools, I don't buy many platforms." So they're constantly trying to look for that answer key, if you will, what's your thoughts on the changing requirements of an enterprise? And how to do vendor selection. >> Yeah, so obviously I don't think there's a single magic bullet. I always liked just philosophically to think about, I think it's always easier and frankly more exciting as a buyer to want to buy stuff that's going to help me make more revenue and build and grow as opposed to do things that save me money. And just in a binary way, I like to think which side of the fence are you sitting on as a product offering? And the best ways that you can articulate that, what opportunities are you unlocking for your customer? The problems that you're solving, what kind of growth and what impact is that going to lead to, even if you're one or two removed from that? And again, that's not a new concept. And I think that the companies that have that squarely in mind when they think about their go-to market strategy, when they think about the dialogue they're having, when they think about the problems that they're solving, find a much faster path. And I think that also speaks to why we're seeing so many explosion in the line of business, SAS apps that are out there. Again, that thinning of the systems of record, really thinking about what are the scenarios and work streams that we can have happened that are going to help with that revenue growth and unlocking those opportunities. >> What's the common startup challenge that you see when they're trying to do business development? Usually they build the product first, product led value, you hear that a lot. And then they go, "Okay, we're ready to sell, hire a sales guy." That seems to be shifting away because of the go to markets are changing. What are some of the challenges that startups have? What are some that you're seeing? >> Well, and I think the point that you're making about the changes are really almost a result of the trends that we're talking about. The sales organization itself is becoming... These work streams are becoming instrumented. Data is being collected, insights are being derived off of those things. So you see companies like Clary or Highspot or two examples or tutorial that are in our portfolio that are looking at that action and making the art of sales and marketing far more sophisticated overall, which then leads to the different growth hacking and the different insights that are driven. I think the common mistakes that I see across the board, especially with earlier stage startups, look you got to find product market fit. I think that's always... You start with a thesis or a belief and a passion that you're building something that you think the market needs. And it's a lot of dialogue you have to have to make sure that you do find that. I think once you find that another common problem that I see is leading with an explanation of technology. And again, not focusing on the buyer or the... Sorry, the buyer about solving a problem and focusing on that problem as opposed to focusing on how cool your technology is. Those are basic and really, really simple. And then I think setting a set of expectations, especially as it comes to business development and partnering with companies like AWS. The researching that you need to adequately meet the demand that can be turned on. And then I'm sure you heard about from Databricks, from an organization like AWS, you have to be pragmatic. >> Yeah, Databricks gone from zero a software sales a few years ago to over a billion. Now it looks like a Snowflake which came out of nowhere and they had a great product, but built on Amazon, they became the data cloud on top of Amazon. And now they're growing just whole new business models and new business development techniques. Katie, thank you for sharing your insight here. The CUBE's closing keynote. Thanks for coming on. >> Appreciate it, thank you. >> Okay, Katie Drucker, Head of Business Development at Madrona Venture Group. Premier VC in the Seattle area and beyond they're doing a lot of cloud action. And of course they know AWS very well and investing in the ecosystem. So great, great stuff there. Next up is Peter Wagner partner at Wing.VX. Love this URL first of all 'cause of the VC domain extension. But Peter is a long time venture capitalist. I've been following his career. He goes back to the old networking days, back when the internet was being connected during the OSI days, when the TCP IP open systems interconnect was really happening and created so much. Well, Peter, great to see you on the CUBE here and congratulations with success at Wing VC. >> Yeah, thanks, John. It's great to be here. I really appreciate you having me. >> Reason why I wanted to have you come on. First of all, you had a great track record in investing over many decades. You've seen many waves of innovation, startups. You've seen all the stories. You've seen the movie a few times, as I say. But now more than ever, enterprise wise it's probably the hottest I've ever seen. And you've got a confluence of many things on the stack. You were also an early seed investor in Snowflake, well-regarded as a huge success. So you've got your eye on some of these awesome deals. Got a great partner over there has got a network experience as well. What is the big aha moment here for the industry? Because it's not your classic enterprise startups anymore. They have multiple things going on and some of the winners are not even known. They come out of nowhere and they connect to enterprise and get the lucrative positions and can create a moat and value. Like out of nowhere, it's not the old way of like going to the airport and doing an RFP and going through the stringent requirements, and then you're in, you get to win the lucrative contract and you're in. Not anymore, that seems to have changed. What's your take on this 'cause people are trying to crack the code here and sometimes you don't have to be well-known. >> Yeah, well, thank goodness the game has changed 'cause that old thing was (indistinct) So I for one don't miss it. There was some modernization movement in the enterprise and the modern enterprise is built on data powered by AI infrastructure. That's an agile workplace. All three of those things are really transformational. There's big investments being made by enterprises, a lot of receptivity and openness to technology to enable all those agendas, and that translates to good prospects for startups. So I think as far as my career goes, I've never seen a more positive or fertile ground for startups in terms of penetrating enterprise, it doesn't mean it's easy to do, but you have a receptive audience on the other side and that hasn't necessarily always been the case. >> Yeah, I got to ask you, I know that you're a big sailor and your family and Franks Lubens also has a boat and sailing metaphor is always good to have 'cause you got to have a race that's being run and they have tactics. And this game that we're in now, you see the successes, there's investment thesises, and then there's also actually bets. And I want to get your thoughts on this because a lot of enterprises are trying to figure out how to evaluate startups and starts also can make the wrong bet. They could sail to the wrong continent and be in the wrong spot. So how do you pick the winners and how should enterprises understand how to pick winners too? >> Yeah, well, one of the real important things right now that enterprise is facing startups are learning how to do and so learning how to leverage product led growth dynamics in selling to the enterprise. And so product led growth has certainly always been important consumer facing companies. And then there's a few enterprise facing companies, early ones that cracked the code, as you said. And some of these examples are so old, if you think about, like the ones that people will want to talk about them and talk about Classy and want to talk about Twilio and these were of course are iconic companies that showed the way for others. But even before that, folks like Solar Winds, they'd go to market model, clearly product red, bottom stuff. Back then we didn't even have those words to talk about it. And then some of the examples are so enormous if think about them like the one right in front of your face, like AWS. (laughing) Pretty good PLG, (indistinct) but it targeted builders, it targeted developers and flipped over the way you think about enterprise infrastructure, as a result some how every company, even if they're harnessing relatively conventional sales and marketing motion, and you think about product led growth as a way to kick that motion off. And so it's not really an either word even more We might think OPLJ, that means there's no sales keep one company not true, but here's a way to set the table so that you can very efficiently use your sales and marketing resources, only have the most attractive targets and ones that are really (indistinct) >> I love the product led growth. I got to ask you because in the networking days, I remember the term inevitability was used being nested in a solution that they're just going to Cisco off router and a firewall is one you can unplug and replace with another vendor. Cisco you'd have to go through no switching costs were huge. So when you get it to the Cloud, how do you see the competitiveness? Because we were riffing on this with Ali, from Databricks where the lock-in might be value. The more value provider is the lock-in. Is their nestedness? Is their intimate ability as a competitive advantage for some of these starts? How do you look at that? Because startups, they're using open source. They want to have a land position in an enterprise, but how do they create that sustainable competitive advantage going forward? Because again, this is what you do. You bet on ones that you can see that could establish a model whatever we want to call it, but a competitive advantage and ongoing nested position. >> Sometimes it has to do with data, John, and so you mentioned Snowflake a couple of times here, a big part of Snowflake's strategy is what they now call the data cloud. And one of the reasons you go there is not to just be able to process data, to actually get access to it, exchange with the partners. And then that of course is a great reason for the customers to come to the Snowflake platform. And so the more data it gets more customers, it gets more data, the whole thing start spinning in the right direction. That's a really big example, but all of these startups that are using ML in a fundamental way, applying it in a novel way, the data modes are really important. So getting to the right data sources and training on it, and then putting it to work so that you can see that in this process better and doing this earlier on that scale. That's a big part of success. Another company that I work with is a good example that I call (indistinct) which works in sales technology space, really crushing it in terms of building better sales organizations both at performance level, in terms of the intelligence level, and just overall revenue attainment using ML, and using novel data sources, like the previously lost data or phone calls or Zoom calls as you already know. So I think the data advantages are really big. And smart startups are thinking through it early. >> It's interest-- >> And they're planning by the way, not to ramble on too much, but they're betting that PLG strategy. So their land option is designed not just to be an interesting way to gain usage, but it's also a way to gain access to data that then enables the expand in a component. >> That is a huge call-out point there, I was going to ask another question, but I think that is the key I see. It's a new go to market in a way. product led with that kind of approach gets you a beachhead and you get a little position, you get some data that is a cloud model, it means variable, whatever you want to call it variable value proposition, value proof, or whatever, getting that data and reiterating it. So it brings up the whole philosophical question of okay, product led growth, I love that with product led growth of data, I get that. Remember the old platform versus a tool? That's the way buyers used to think. How has that changed? 'Cause now almost, this conversation throws out the whole platform thing, but isn't like a platform. >> It looks like it's all. (laughs) you can if it is a platform, though to do that you can reveal that later, but you're looking for adoption, so if it's down stock product, you're looking for adoption by like developers or DevOps people or SOEs, and they're trying to solve a problem, and they want rapid gratification. So they don't want to have an architectural boomimg, placed in front of them. And if it's up stock product and application, then it's a user or the business or whatever that is, is adopting the application. And again, they're trying to solve a very specific problem. You need instant and immediate obvious time and value. And now you have a ticket to the dance and build on that and maybe a platform strategy can gradually take shape. But you know who's not in this conversation is the CIO, it's like, "I'm always the last to know." >> That's the CISO though. And they got him there on the firing lines. CISOs are buying tools like it's nobody's business. They need everything. They'll buy anything or you go meet with sand, they'll buy it. >> And you make it sound so easy. (laughing) We do a lot of security investment if only (indistinct) (laughing) >> I'm a little bit over the top, but CISOs are under a lot of pressure. I would talk to the CISO at Capital One and he was saying that he's on Amazon, now he's going to another cloud, not as a hedge, but he doesn't want to focus development teams. So he's making human resource decisions as well. Again, back to what IT used to be back in the old days where you made a vendor decision, you built around it. So again, clouds play that way. I see that happening. But the question is that I think you nailed this whole idea of cross hairs on the target persona, because you got to know who you are and then go to the market. So if you know you're a problem solving and the lower in the stack, do it and get a beachhead. That's a strategy, you can do that. You can't try to be the platform and then solve a problem at the same time. So you got to be careful. Is that what you were getting at? >> Well, I think you just understand what you're trying to achieve in that line of notion. And how those dynamics work and you just can't drag it out. And they could make it too difficult. Another company I work with is a very strategic cloud data platform. It's a (indistinct) on systems. We're not trying to foist that vision though (laughs) or not adopters today. We're solving some thorny problems with them in the short term, rapid time to value operational needs in scale. And then yeah, once they found success with (indistinct) there's would be an opportunity to be increasing the platform, and an obstacle for those customers. But we're not talking about that. >> Well, Peter, I appreciate you taking the time and coming out of a board meeting, I know that you're super busy and I really appreciate you making time for us. I know you've got an impressive partner in (indistinct) who's a former Sequoia, but Redback Networks part of that company over the years, you guys are doing extremely well, even a unique investment thesis. I'd like you to put the plug in for the firm. I think you guys have a good approach. I like what you guys are doing. You're humble, you don't brag a lot, but you make a lot of great investments. So could you take them in to explain what your investment thesis is and then how that relates to how an enterprise is making their investment thesis? >> Yeah, yeah, for sure. Well, the concept that I described earlier that the modern enterprise movement as a workplace built on data powered by AI. That's what we're trying to work with founders to enable. And also we're investing in companies that build the products and services that enable that modern enterprise to exist. And we do it from very early stages, but with a longterm outlook. So we'll be leading series and series, rounds of investment but staying deeply involved, both operationally financially throughout the whole life cycle of the company. And then we've done that a bunch of times, our goal is always the big independent public company and they don't always make it but enough for them to have it all be worthwhile. An interesting special case of this, and by the way, I think it intersects with some of startup showcase here is in the life sciences. And I know you were highlighting a lot of healthcare websites and deals, and that's a vertical where to disrupt tremendous impact of data both new data availability and new ways to put it to use. I know several of my partners are very focused on that. They call it bio-X data. It's a transformation all on its own. >> That's awesome. And I think that the reason why we're focusing on these verticals is if you have a cloud horizontal scale view and vertically specialized with machine learning, every vertical is impacted by data. It's so interesting that I think, first start, I was probably best time to be a cloud startup right now. I really am bullish on it. So I appreciate you taking the time Peter to come in again from your board meeting, popping out. Thanks for-- (indistinct) Go back in and approve those stock options for all the employees. Yeah, thanks for coming on. Appreciate it. >> All right, thank you John, it's a pleasure. >> Okay, Peter Wagner, Premier VC, very humble Wing.VC is a great firm. Really respect them. They do a lot of great investing investments, Snowflake, and we have Dave Vellante back who knows a lot about Snowflake's been covering like a blanket and Sarbjeet Johal. Cloud Influencer friend of the CUBE. Cloud commentator and cloud experience built clouds, runs clouds now invests. So V. Dave, thanks for coming back on. You heard Peter Wagner at Wing VC. These guys have their roots in networking, which networking back in the day was, V. Dave. You remember the internet Cisco days, remember Cisco, Wellfleet routers. I think Peter invested in Arrow Point, remember Arrow Point, that was about in the 495 belt where you were. >> Lynch's company. >> That was Chris Lynch's company. I think, was he a sales guy there? (indistinct) >> That was his first big hit I think. >> All right, well guys, let's wrap this up. We've got a great program here. Sarbjeet, thank you for coming on. >> No worries. Glad to be here todays. >> Hey, Sarbjeet. >> First of all, really appreciate the Twitter activity lately on the commentary, the observability piece on Jeremy Burton's launch, Dave was phenomenal, but Peter was talking about this dynamic and I think ties this cracking the code thing together, which is there's a product led strategy that feels like a platform, but it's also a tool. In other words, it's not mutually exclusive, the old methods thrown out the window. Land in an account, know what problem you're solving. If you're below the stack, nail it, get data and go from there. If you're a process improvement up the stack, you have to much more of a platform longer-term sale, more business oriented, different motions, different mechanics. What do you think about that? What's your reaction? >> Yeah, I was thinking about this when I was listening to some of the startups pitching, if you will, or talking about what they bring to the table in this cloud scale or cloud era, if you will. And there are tools, there are applications and then they're big monolithic platforms, if you will. And then they're part of the ecosystem. So I think the companies need to know where they play. A startup cannot be platform from the get-go I believe. Now many aspire to be, but they have to start with tooling. I believe in, especially in B2B side of things, and then go into the applications, one way is to go into the application area, if you will, like a very precise use cases for certain verticals and stuff like that. And other parties that are going into the platform, which is like horizontal play, if you will, in technology. So I think they have to understand their age, like how old they are, how new they are, how small they are, because when their size matter when you are procuring as a big business, procuring your technology vendors size matters and the economic viability matters and their proximity to other windows matter as well. So I think we'll jump into that in other discussions later, but I think that's key, as you said. >> I would agree with that. I would phrase it in my mind, somewhat differently from Sarbjeet which is you have product led growth, and that's your early phase and you get product market fit, you get product led growth, and then you expand and there are many, many examples of this, and that's when you... As part of your team expansion strategy, you're going to get into the platform discussion. There's so many examples of that. You take a look at Ali Ghodsi today with what's happening at Databricks, Snowflake is another good example. They've started with product led growth. And then now they're like, "Okay, we've got to expand the team." Okta is another example that just acquired zero. That's about building out the platform, versus more of a point product. And there's just many, many examples of that, but you cannot to your point, very hard to start with a platform. Arm did it, but that was like a one in a million chance. >> It's just harder, especially if it's new and it's not operationalized yet. So one of the things Dave that we've observed the Cloud is some of the best known successes where nobody's not known at all, database we've been covering from the beginning 'cause we were close to that movement when they came out of Berkeley. But they still were misunderstood and they just started generating revenue in only last year. So again, only a few years ago, zero software revenue, now they're approaching a billion dollars. So it's not easy to make these vendor selections anymore. And if you're new and you don't have someone to operate it or your there's no department and the departments changing, that's another problem. These are all like enterprisey problems. What's your thoughts on that, Dave? >> Well, I think there's a big discussion right now when you've been talking all day about how should enterprise think about startups and think about most of these startups they're software companies and software is very capital efficient business. At the same time, these companies are raising hundreds of millions, sometimes over a billion dollars before they go to IPO. Why is that? A lot of it's going to promotion. I look at it as... And there's a big discussion going on but well, maybe sales can be more efficient and more direct and so forth. I really think it comes down to the golden rule. Two things really mattered in the early days in the startup it's sales and engineering. And writers should probably say engineering and sales and start with engineering. And then you got to figure out your go to market. Everything else is peripheral to those two and you don't get those two things right, you struggle. And I think that's what some of these successful startups are proving. >> Sarbjeet, what's your take on that point? >> Could you repeat the point again? Sorry, I lost-- >> As cloud scale comes in this whole idea of competing, the roles are changing. So look at IOT, look at the Edge, for instance, you got all kinds of new use cases that no one actually knows is a problem to solve. It's just pure opportunity. So there's no one's operational I could have a product, but it don't know we can buy it yet. It's a problem. >> Yeah, I think the solutions have to be point solutions and the startups need to focus on the practitioners, number one, not the big buyers, not the IT, if you will, but the line of business, even within that sphere, like just focus on the practitioners who are going to use that technology. I talked to, I think it wasn't Fiddler, no, it was CoreLogics. I think that story was great today earlier in how they kind of struggle in the beginning, they were trying to do a big bang approach as a startup, but then they almost stumbled. And then they found their mojo, if you will. They went to Don the market, actually, that's a very classic theory of disruption, like what we study from Harvard School of Business that you go down the market, go to the non-consumers, because if you're trying to compete head to head with big guys. Because most of the big guys have lot of feature and functionality, especially at the platform level. And if you're trying to innovate in that space, you have to go to the practitioners and solve their core problems and then learn and expand kind of thing. So I think you have to focus on practitioners a lot more than the traditional oracle buyers. >> Sarbjeet, we had a great thread last night in Twitter, on observability that you started. And there's a couple of examples there. Chaos searches and relatively small company right now, they just raised them though. And they're part of this star showcase. And they could've said, "Hey, we're going to go after Splunk." But they chose not to. They said, "Okay, let's kind of disrupt the elk stack and simplify that." Another example is a company observed, you've mentioned Jeremy Burton's company, John. They're focused really on SAS companies. They're not going after initially these complicated enterprise deals because they got to get it right or else they'll get churn, and churn is that silent killer of software companies. >> The interesting other company that was on the showcase was Tetra Science. I don't know if you noticed that one in the life science track, and again, Peter Wagner pointed out the life science. That's an under recognized in the press vertical that's exploding. Certainly during the pandemic you saw it, Tetra science is an R&D cloud, Dave, R&D data cloud. So pharmaceuticals, they need to do their research. So the pandemic has brought to life, this now notion of tapping into data resources, not just data lakes, but like real deal. >> Yeah, you and Natalie and I were talking about that this morning and that's one of the opportunities for R&D and you have all these different data sources and yeah, it's not just about the data lake. It's about the ecosystem that you're building around them. And I see, it's really interesting to juxtapose what Databricks is doing and what Snowflake is doing. They've got different strategies, but they play a part there. You can see how ecosystems can build that system. It's not one company is going to solve all these problems. It's going to really have to be connections across these various companies. And that's what the Cloud enables and ecosystems have all this data flowing that can really drive new insights. >> And I want to call your attention to a tweet Sarbjeet you wrote about Splunk's earnings and they're data companies as well. They got Teresa Carlson there now AWS as the president, working with Doug, that should change the game a little bit more. But there was a thread of the neath there. Andy Thry says to replies to Dave you or Sarbjeet, you, if you're on AWS, they're a fine solution. The world doesn't just revolve around AWS, smiley face. Well, a lot of it does actually. So (laughing) nice point, Andy. But he brings up this thing and Ali brought it up too, Hybrid now is a new operating system for what now Edge does. So we got Mobile World Congress happening this month in person. This whole Telco 5G brings up a whole nother piece of the Cloud puzzle. Jeff Barr pointed out in his keynote, Dave. Guys, I want to get your reaction. The Edge now is... I'm calling it the super Edge because it's not just Edge as we know it before. You're going to have these pops, these points of presence that are going to have wavelength as your spectrum or whatever they have. I think that's the solution for Azure. So you're going to have all this new cloud power for low latency applications. Self-driving delivery VR, AR, gaming, Telemetry data from Teslas, you name it, it's happening. This is huge, what's your thoughts? Sarbjeet, we'll start with you. >> Yeah, I think Edge is like bound to happen. And for many reasons, the volume of data is increasing. Our use cases are also expanding if you will, with the democratization of computer analysis. Specialization of computer, actually Dave wrote extensively about how Intel and other chip players are gearing up for that future if you will. Most of the inference in the AI world will happen in the field close to the workloads if you will, that can be mobility, the self-driving car that can be AR, VR. It can be healthcare. It can be gaming, you name it. Those are the few use cases, which are in the forefront and what alarm or use cases will come into the play I believe. I've said this many times, Edge, I think it will be dominated by the hyperscalers, mainly because they're building their Metro data centers now. And with a very low latency in the Metro areas where the population is, we're serving the people still, not the machines yet, or the empty areas where there is no population. So wherever the population is, all these big players are putting their data centers there. And I think they will dominate the Edge. And I know some Edge lovers. (indistinct) >> Edge huggers. >> Edge huggers, yeah. They don't like the hyperscalers story, but I think that's the way were' going. Why would we go backwards? >> I think you're right, first of all, I agree with the hyperscale dying you look at the top three clouds right now. They're all in the Edge, Hardcore it's a huge competitive battleground, Dave. And I think the missing piece, that's going to be uncovered at Mobile Congress. Maybe they'll miss it this year, but it's the developer traction, whoever wins the developer market or wins the loyalty, winning over the market or having adoption. The applications will drive the Edge. >> And I would add the fourth cloud is Alibaba. Alibaba is actually bigger than Google and they're crushing it as well. But I would say this, first of all, it's popular to say, "Oh not everything's going to move into the Cloud, John, Dave, Sarbjeet." But the fact is that AWS they're trend setter. They are crushing it in terms of features. And you'd look at what they're doing in the plumbing with Annapurna. Everybody's following suit. So you can't just ignore that, number one. Second thing is what is the Edge? Well, the edge is... Where's the logical place to process the data? That's what the Edge is. And I think to your point, both Sarbjeet and John, the Edge is going to be won by developers. It's going to be one by programmability and it's going to be low cost and really super efficient. And most of the data is going to stay at the Edge. And so who is in the best position to actually create that? Is it going to be somebody who was taking an x86 box and throw it over the fence and give it a fancy name with the Edge in it and saying, "Here's our Edge box." No, that's not what's going to win the Edge. And so I think first of all it's huge, it's wide open. And I think where's the innovation coming from? I agree with you it's the hyperscalers. >> I think the developers as John said, developers are the kingmakers. They build the solutions. And in that context, I always talk about the skills gravity, a lot of people are educated in certain technologies and they will keep using those technologies. Their proximity to that technology is huge and they don't want to learn something new. So as humans we just tend to go what we know how to use it. So from that front, I usually talk with consumption economics of cloud and Edge. It has to focus on the practitioners. And in this case, practitioners are developers because you're just cooking up those solutions right now. We're not serving that in huge quantity right now, but-- >> Well, let's unpack that Sarbjeet, let's unpack that 'cause I think you're right on the money on that. The consumption of the tech and also the consumption of the application, the end use and end user. And I think the reason why hyperscalers will continue to dominate besides the fact that they have all the resource and they're going to bring that to the Edge, is that the developers are going to be driving the applications at the Edge. So if you're low latency Edge, that's going to open up new applications, not just the obvious ones I did mention, gaming, VR, AR, metaverse and other things that are obvious. There's going to be non-obvious things that are going to be huge that are going to come out from the developers. But the Cloud native aspect of the hyperscalers, to me is where the scales are tipping, let me explain. IT was built to build a supply resource to the businesses who were writing business applications. Mostly driven by IBM in the mainframe in the old days, Dave, and then IT became IT. Telcos have been OT closed, "This is our thing, that's it." Now they have to open up. And the Cloud native technologies is the fastest way to value. And I think that paths, Sarbjeet is going to be defined by this new developer and this new super Edge concept. So I think it's going to be wide open. I don't know what to say. I can't guess, but it's going to be creative. >> Let me ask you a question. You said years ago, data's new development kit, does low code and no code to Sarbjeet's point, change the equation? In other words, putting data in the hands of those OT professionals, those practitioners who have the context. Does low-code and no-code enable, more of those protocols? I know it's a bromide, but the citizen developer, and what impact does that have? And who's in the best position? >> Well, I think that anything that reduces friction to getting stuff out there that can be automated, will increase the value. And then the question is, that's not even a debate. That's just fact that's going to be like rent, massive rise. Then the issue comes down to who has the best asset? The software asset that's eating the world or the tower and the physical infrastructure. So if the physical infrastructure aka the Telcos, can't generate value fast enough, in my opinion, the private equity will come in and take it over, and then refactor that business model to take advantage of the over the top software model. That to me is the big stare down competition between the Telco world and this new cloud native, whichever one yields in valley is going to blink first, if you say. And I think the Cloud native wins this one hands down because the assets are valuable, but only if they enable the new model. If the old model tries to hang on to the old hog, the old model as the Edge hugger, as Sarbjeet says, they'll just going to slowly milk that cow dry. So it's like, it's over. So to me, they have to move. And I think this Mobile World Congress day, we will see, we will be looking for that. >> Yeah, I think that in the Mobile World Congress context, I think Telcos should partner with the hyperscalers very closely like everybody else has. And they have to cave in. (laughs) I usually say that to them, like the people came in IBM tried to fight and they cave in. Other second tier vendors tried to fight the big cloud vendors like top three or four. And then they cave in. okay, we will serve our stuff through your cloud. And that's where all the buyers are congregating. They're going to buy stuff along with the skills gravity, the feature proximity. I've got another term I'll turn a coin. It matters a lot when you're doing one thing and you want to do another thing when you're doing all this transactional stuff and regular stuff, and now you want to do data science, where do you go? You go next to it, wherever you have been. Your skills are in that same bucket. And then also you don't have to write a new contract with a new vendor, you just go there. So in order to serve, this is a lesson for startups as well. You need to prepare yourself for being in the Cloud marketplaces. You cannot go alone independently to fight. >> Cloud marketplace is going to replace procurement, for sure, we know that. And this brings up the point, Dave, we talked about years ago, remember on the CUBE. We said, there's going to be Tier two clouds. I used that word in quotes cause nothing... What does it even mean Tier two. And we were talking about like Amazon, versus Microsoft and Google. We set at the time and Alibaba but they're in China, put that aside for a second, but the big three. They're going to win it all. And they're all going to be successful to a relative terms, but whoever can enable that second tier. And it ended up happening, Snowflake is that example. As is Databricks as is others. So Google and Microsoft as fast as they can replicate the success of AWS by enabling someone to build their business on their cloud in a way that allows the customer to refactor their business will win. They will win most of the lion's share my opinion. So I think that applies to the Edge as well. So whoever can come in and say... Whichever cloud says, "I'm going to enable the next Snowflake, the next enterprise solution." I think takes it. >> Well, I think that it comes back... Every conversation coming back to the data. And if you think about the prevailing way in which we treated data with the exceptions of the two data driven companies in their quotes is as we've shoved all the data into some single repository and tried to come up with a single version of the truth and it's adjudicated by a centralized team, with hyper specialized roles. And then guess what? The line of business, there's no context for the business in that data architecture or data Corpus, if you will. And then the time it takes to go from idea for a data product or data service commoditization is way too long. And that's changing. And the winners are going to be the ones who are able to exploit this notion of leaving data where it is, the point about data gravity or courting a new term. I liked that, I think you said skills gravity. And then enabling the business lines to have access to their own data teams. That's exactly what Ali Ghodsi, he was saying this morning. And really having the ability to create their own data products without having to go bow down to an ivory tower. That is an emerging model. All right, well guys, I really appreciate the wrap up here, Dave and Sarbjeet. I'd love to get your final thoughts. I'll just start by saying that one of the highlights for me was the luminary guests size of 15 great companies, the luminary guests we had from our community on our keynotes today, but Ali Ghodsi said, "Don't listen to what everyone's saying in the press." That was his position. He says, "You got to figure out where the puck's going." He didn't say that, but I'm saying, I'm paraphrasing what he said. And I love how he brought up Sky Cloud. I call it Sky net. That's an interesting philosophy. And then he also brought up that machine learning auto ML has got to be table stakes. So I think to me, that's the highlight walk away. And the second one is this idea that the enterprises have to have a new way to procure and not just the consumption, but some vendor selection. I think it's going to be very interesting as value can be proved with data. So maybe the procurement process becomes, here's a beachhead, here's a little bit of data. Let me see what it can do. >> I would say... Again, I said it was this morning, that the big four have given... Last year they spent a hundred billion dollars more on CapEx. To me, that's a gift. In so many companies, especially focusing on trying to hang onto the legacy business. They're saying, "Well not everything's going to move to the Cloud." Whatever, the narrative should change to, "Hey, thank you for that gift. We're now going to build value on top of the Cloud." Ali Ghodsi laid that out, how Databricks is doing it. And it's clearly what Snowflake's new with the data cloud. It basically a layer that abstracts all that underlying complexity and add value on top. Eventually going out to the Edge. That's a value added model that's enabled by the hyperscalers. And that to me, if I have to evaluate where I'm going to place my bets as a CIO or IT practitioner, I'm going to look at who are the ones that are actually embracing that investment that's been made and adding value on top in a way that can drive my data-driven, my digital business or whatever buzzword you want to throw on. >> Yeah, I think we were talking about the startups in today's sessions. I think for startups, my advice is to be as close as you can be to hyperscalers and anybody who awards them, they will cave in at the end of the day, because that's where the whole span of gravity is. That's what the innovation gravity is, everybody's gravitating towards that. And I would say quite a few times in the last couple of years that the rate of innovation happening in a non-cloud companies, when I talk about non-cloud means are not public companies. I think it's like diminishing, if you will, as compared to in cloud, there's a lot of innovation. The Cloud companies are not paying by power people anymore. They have all sophisticated platforms and leverage those, and also leverage the marketplaces and leverage their buyers. And the key will be how you highlight yourself in that cloud market place if you will. It's like in a grocery store where your product is placed and you have to market around it, and you have to have a good story telling team in place as well after you do the product market fit. I think that's a key. I think just being close to the Cloud providers, that's the way to go for startups. >> Real, real quick. Each of you talk about what it takes to crack the code for the enterprise in the modern era now. Dave, we'll start with you. What's it take? (indistinct) >> You got to have it be solving a problem that is 10X better at one 10th a cost of anybody else, if you're a small company, that rule number one. Number two is you obviously got to get product market fit. You got to then figure out. And I think, and again, you're in your early phases, you have to be almost processed builders, figure out... Your KPIs should all be built around retention. How do I define customer success? How do I keep customers and how do I make them loyal so that I know that my cost of acquisition is going to be at least one-third or lower than my lifetime value of that customer? So you've got to nail that. And then once you nail that, you've got to codify that process in the next phase, which really probably gets into your platform discussion. And that's really where you can start to standardize and scale and figure out your go to market and the relationship between marketing spend and sales productivity. And then when you get that, then you got to move on to figure out your Mot. Your Mot might just be a brand. It might be some secret sauce, but more often than not though, it's going to be the relationship that you build. And I think you've got to think about those phases and in today's world, you got to move really fast. Sarbjeet, real quick. What's the secret to crack the code? >> I think the secret to crack the code is partnership and alliances. As a small company selling to the bigger enterprises, the vendors size will be one of the big objections. Even if they don't say it, it's on the back of their mind, "What if these guys disappear tomorrow what would we do if we pick this technology?" And another thing is like, if you're building on the left side, which is the developer side, not on the right side, which is the operations or production side, if you will, you have to understand the sales cycles are longer on the right side and left side is easier to get to, but that's why we see a lot more startups. And on the left side of your DevOps space, if you will, because it's easier to sell to practitioners and market to them and then show the value correctly. And also understand that on the left side, the developers are very know how hungry, on the right side people are very cost-conscious. So understanding the traits of these different personas, if you will buyers, it will, I think set you apart. And as Dave said, you have to solve a problem, focus on practitioners first, because you're small. You have to solve political problems very well. And then you can expand. >> Well, guys, I really appreciate the time. Dave, we're going to do more of these, Sarbjeet we're going to do more of these. We're going to add more community to it. We're going to add our community rooms next time. We're going to do these quarterly and try to do them as more frequently, we learned a lot and we still got a lot more to learn. There's a lot more contribution out in the community that we're going to tap into. Certainly the CUBE Club as we call it, Dave. We're going to build this actively around Cloud. This is another 20 years. The Edge brings us more life with Cloud, it's really exciting. And again, enterprise is no longer an enterprise, it's just the world now. So great companies here, the next Databricks, the next IPO. The next big thing is in this list, Dave. >> Hey, John, we'll see you in Barcelona. Looking forward to that. Sarbjeet, I know in a second half, we're going to run into each other. So (indistinct) thank you John. >> Trouble has started. Great talking to you guys today and have fun in Barcelona and keep us informed. >> Thanks for coming. I want to thank Natalie Erlich who's in Rome right now. She's probably well past her bedtime, but she kicked it off and emceeing and hosting with Dave and I for this AW startup showcase. This is batch two episode two day. What do we call this? It's like a release so that the next 15 startups are coming. So we'll figure it out. (laughs) Thanks for watching everyone. Thanks. (bright music)
SUMMARY :
on cracking the code in the enterprise, Thank you for having and the buyers are thinking differently. I get the privilege of working and how you see enterprises in the enterprise to make a and part of the way in which the criteria for how to evaluate. is that going to lead to, because of the go to markets are changing. and making the art of sales and they had a great and investing in the ecosystem. I really appreciate you having me. and some of the winners and the modern enterprise and be in the wrong spot. the way you think about I got to ask you because And one of the reasons you go there not just to be an interesting and you get a little position, it's like, "I'm always the last to know." on the firing lines. And you make it sound and then go to the market. and you just can't drag it out. that company over the years, and by the way, I think it intersects the time Peter to come in All right, thank you Cloud Influencer friend of the CUBE. I think, was he a sales guy there? Sarbjeet, thank you for coming on. Glad to be here todays. lately on the commentary, and the economic viability matters and you get product market fit, and the departments changing, And then you got to figure is a problem to solve. and the startups need to focus on observability that you started. So the pandemic has brought to life, that's one of the opportunities to a tweet Sarbjeet you to the workloads if you They don't like the hyperscalers story, but it's the developer traction, And I think to your point, I always talk about the skills gravity, is that the developers but the citizen developer, So if the physical You go next to it, wherever you have been. the customer to refactor And really having the ability to create And that to me, if I have to evaluate And the key will be how for the enterprise in the modern era now. What's the secret to crack the code? And on the left side of your So great companies here, the So (indistinct) thank you John. Great talking to you guys It's like a release so that the
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