(bright upbeat music) >> Welcome back to theCUBE's coverage of VeeamON 2022. We're here at the Aria in Las Vegas. This is day two, Dave Vallante with David Nicholson. You know with theCUBE, we talked about the cloud a lot and the company that started the cloud, AWS. Jeanna James is here. She's the Global Alliance Manager at AWS and a data protection expert. Great to see you. Thanks for coming on theCUBE again. >> Thanks so much for having me, Dave. It's great to be here in person with everyone. >> Yes, you know, we've done a few events live more than a handful. Thanks a lot to AWS. We've done a number. We did the DC Summits. Of course, re:Invent was huge out here last year. That was right in between the sort of variant Omicron hitting. And it was a great, great show. We thought, okay, now we're back. And of course we're kind of back, but we're here and it's good to have you. So Veeam, AWS, I mean, they certainly embrace the cloud. What's your relationship there? >> Yeah, so Veeam is definitely a strong partner with AWS. And as you know, AWS is really a, you know, we have so many different services, and our customers and our partners are looking at how can I leverage those services and how do I back this up, right? Whether they're running things on premises and they want to put a copy of the data into Amazon S3, Amazon S3 Infrequent Access or Amazon S3 Glacier Deep Archive, all of these different technologies, you know Veeam supports them to get a copy from on-prem into AWS. But then the great thing is, you know, it's nice to have a copy of your data in the cloud but you might want to be able to do something with it once it gets there, right? So Veeam supports things like Amazon EC2 and Amazon EKS and EKS Anywhere. So those customers can actually recover their data directly into Amazon EC2 and EKS Anywhere. >> So we, of course, talked a lot about ransomware and that's important in that context of what you just mentioned. What are you seeing with the customers when you talk to them about ransomware? What are they asking AWS to do? Maybe we could start unpacking that a bit. >> Yeah, ransomware is definitely a huge topic today. We're constantly having that conversation. And, you know, five years ago there was a big malware attack that was called the NotPetya virus. And at that time it was based on Petya which was a ransomware virus, and it was designed to go in and, you know, lock in the data but it also went after the backup data, right? So it hold all of that data hostage so that people couldn't recover. Well, NotPetya was based on that but it was worse because it was the seek and destroy virus. So with the ransomware, you can pay a fee and get your data back. But with this NotPetya, it just went in, it propagated itself. It started installing on servers and laptops, anything it could touch and just deleting everything. And at that time, I actually happened to be in the hospital. So hospitals, all types of companies got hit by this attack. And my father had been rushed to the emergency room. I happened to be there. So I saw live what really was happening. And honestly, these network guys were running around shutting down laptops, taking them away from doctors and nurses, shutting off desktops. Putting like taping on pictures that said, do not turn on, right? And then, the nurses and staff were having to kind of take notes. And it was just, it was a mess, it was bad. >> Putting masks on the laptops essentially. >> Yeah, so just-- >> Disinfecting them or trying to. Wow, unplugging things from the network. >> Yes, because, you know, and that attack really demonstrated why you really need a copy of the data in the cloud or somewhere besides tape, right? So what happened at that time is if you lose 10 servers or something, you might be able to recover from tape, but if you lose a hundred or a thousand servers and all of your laptops, all in hours, literally a matter of hours, that is a big event, it's going to take time to recover. And so, you know, if you put a copy of the backup data in Amazon S3 and you can turn on that S3 Object Lock for immutability, you're able to recover in the cloud. >> So, can we go back to this hospital story? 'Cause that takes us inside the disaster potential. So they shut everything down, basically shut down the network so they could figure out what's going on and then fence it off, I presume. So you got, wow, so what happened? First of all, did they have to go manual, I mean? >> They had to do everything manually. It was really a different experience. >> Going back to the 1970s, I mean. >> It was, and they didn't know really how to do it, right? So they basically had kind of yellow notepads and they would take notes. Well, then let's say the doctor took notes, well, then the nurse couldn't read the notes. And even over the PA, you know, there was an announcement and it was pretty funny. Don't send down lab work request with just the last name. We need to know the first name, the last name, and the date of birth. There are multiple Joneses in this hospital so yeah (giggles). >> This is going to sound weird. But so when I was a kid, when you worked retail, if there was a charge for, you know, let's say $5.74 and, you know, they gave you, you know, amount of money, you would give them, you know, the penny back, count up in your head that's 75, give them a quarter and then give them the change. Today, of course, it works differently. The computer tells you, how much change to give. It's like they didn't know what to do. They didn't know how to do it manually 'cause they never had the manual process. >> That's exactly right. Some of the nurses and doctors had never done it manually. >> Wow, okay, so then technically they have to figure out what happened so that takes some time. However they do that. That's kind of not your job, right? I dunno if you can help with that or not. Maybe Amazon has some tooling to do that, probably does. And then you've got to recover from somewhere, not tape ideally. That's like the last resort. You put it on a Chevy Truck, Chevy Truck Access Method called CTAM, ship it in. That takes days, right? If you're lucky. So what's the ideal recovery. I presume it's a local copy somewhere. >> So the ideal-- >> It's fenced. >> In that particular situation, right? They had to really air gap so they couldn't even recover on those servers and things like that-- >> Because everything was infected on on-prem. >> Because everything was just continuing to propagate. So ideally you would have a copy of your data in AWS and you would turn on Object Lock which is the immutability, very simple check mark in Veeam to enable that. And that then you would be able to kick off your restores in Amazon EC2, and start running your business so. >> Yeah, this ties into the discussion of the ransomware survey where, you know, NotPetya was not seeking to extort money, it was seeking to just simply arrive and destroy. In the ransomware survey, some percentage of clients who paid ransom, never got their data back anyway. >> Oh my. >> So you almost have to go into this treating-- >> Huge percentage. >> Yeah, yeah, yeah. >> Like a third. >> Yeah, when you combine the ones where there was no request for ransom, you know, for any extorted funds, and then the ones where people paid but got nothing back. I know Maersk Line, the shipping company is a well studied example of what happened with NotPetya. And it's kind of chilling because what you describe, people running around shutting down laptops because they're seeing all of their peers' screens go black. >> Yes, that's exactly what's happening. >> And then you're done. So that end point is done at that point. >> So we've seen this, I always say there are these milestones in attacks. I mean, Stuxnet proved what a nation state could do and others learned from that, NotPetya, now SolarWinds. And people are freaking out about that because it's like maybe we haven't seen the last of that 'cause that was highly stealth, not a lot of, you know, Russian language in the malware. They would delete a lot of the malware. So very highly sophisticated island hopping, self forming malware. So who knows what's next? We don't know. And so you're saying the ideal is to have an air gap that's physically separate. maybe you can have one locally as well, we've heard about that too, and then you recover from that. What are you seeing in terms of your customers recovering from that? Is it taking minutes, hours, days? >> So that really de depends on the customers SLAs, right? And so with AWS, we offer multiple tiers of storage classes that provide different SLA recovery times, right? So if you're okay with data taking longer to recovery, you can use something like Amazon S3 Glacier Deep Archive. But if it's mission critical data, you probably want to put it in Amazon S3 and turn on that Object Lock for immutability sake. So nothing can be overwritten or deleted. And that way you can kick off your recoveries directly in AWS. >> One of the demos today that we saw, the recovery was exceedingly fast with a very small data loss so that's obviously a higher level SLA. You got to get what you pay for. A lot of businesses need that. I think it was like, I didn't think it was, they said four minutes data loss which is good. I'm glad they didn't say zero data loss 'cause there's really no such thing. So you've got experience, Jeanna, in the data protection business. How have you seen data protection evolve in the last decade and where do you see it going? Because let's face it, I mean when AWS started, okay, it had S3, 15 years ago, 16 years ago, whatever it was. Now, it's got all these tools as you mentioned. So you've learned, you've innovated along with your customers. You listened to your customers. That's your whole thing, customer obsession. >> That's right. >> What are they telling you? What do you see as the future? >> Definitely, we see more and more containerization. So you'll see with the Kasten by Veeam product, right? The ability to protect Amazon EKS, and Amazon EKS Anywhere, we see customers really want to take advantage of the ability to containerize and not have to do as much management, right? So much of what we call undifferentiated heavy lifting, right? So I think you'll see continued innovation in the area of containerization, you know, serverless computing. Obviously with AWS, we have a lot going on with artificial intelligence and machine learning. And, you know, the backup partners, they really have a unique capability in that they do touch a lot of data, right? So I think in the future, you know, things around artificial intelligence and machine learning and data analytics, all of those things could certainly be very applicable for folks like Veeam. >> Yeah, you know, we give a lot of, we acknowledge that backup is different from recovery but we often fall prey to making the mistake of saying, oh, well your data is available in X number of minutes. Well, that's great. What's it available to? So let's say I have backed up to S3 and it's immutable. By the way my wife keeps calling me and saying she wants mutability for me. (Jeanna laughs) I'm not sure if that's a good thing or not. But now I've got my backup in S3, begs the question, okay, well, now what do I do with it? Well, guess what you mentioned EC2. >> That's right. >> The ability exists to create a restore environment so that not only is the data available but the services are actually online and available-- >> That's right-- >> Which is what you want with EKS and Kasten. >> So if the customer is running, you know, Kubernetes, they're able to recover as well. So yes, definitely, I see more and more services like that where customers are able to recover their environment. It might be more than just a server, right? So things are changing. It's not just one, two, three, it's the whole environment. >> So speaking of the future, one of the last physical theCUBE interviews that Andy Jassy did with us. John Furrier and myself, we were asking about the edge and he had a great quote. He said, "Oh yeah, we look at the data center as just another edge node." I thought that was good classic Andy Jassy depositioning. And so it was brilliant. But nonetheless, we've talked a little bit about the edge. I was interviewing Verizon last week, and they told me they're putting outposts everywhere, like leaning in big time. And I was saying, okay, but outpost, you know, what can you do with outpost today? Oh, you can run RDS. And, you know, there's a few ecosystem partners that support it, and he's like, oh no, we're going to push Amazon. So what are you seeing at the edge in terms of data protection? Are customers giving you any feedback at this point? >> Definitely, so edge is a big deal, right? Because some workloads require that low latency, and things like outpost allow the customers to take advantage of the same API sets that they love in, you know, AWS today, like S3, right? For example. So they're able to deploy an outpost and meet some of those specific guidelines that they might have around compliance or, you know, various regulations, and then have that same consistent operational stance whether they're on-prem or in AWS. So we see that as well as the Snowball devices, you know, they're being really hardened so they can run in areas that don't have connected, you know, interfaces to the internet, right? So you've got them running in like ships or, you know, airplanes, or a field somewhere out in nowhere of this field, right? So lots of interesting things going on there. And then of course with IoT and the internet of things and so many different devices out there, we just see a lot of change in the industry and how data is being collected, how data's being created so a lot of excitement. >> Well, so the partners are key for outposts obviously 'cause you can't do it all yourself. It's almost, okay, Amazon now in a data center or an edge node. It's like me skating. It's like, hmm, I'm kind of out of my element there but I think you're learning, right? So, but partners are key to be able to support that model. >> Yes, definitely our partners are key, Veeam, of course, supports the outpost. They support the Snowball Edge devices. They do a lot. Again, they pay attention to their customers, right? Their customers are moving more and more workloads into AWS. So what do they do? They start to support those workloads, right? Because the customers also want that consistent, like we say, the consistent APIs with AWS. Well, they also want the consistent data protection strategy with Veeam. >> Well, the cloud is expanding. It's no longer just a bunch of remote services somewhere out there in the cloud. It's going to data centers. It's going out to the edge. It's going to local zones. You guys just announced a bunch of new local zones. I'm sure there are a lot of outposts in there, expanding your regions. Super cloud is forming right before our eyes. Jeanna, thanks so much for coming to theCUBE. >> Thank you. It's been great to be here. >> All right, and thank you for watching theCUBE's coverage. This is day two. We're going all day here, myself, Dave Nicholson, cohost. Check out siliconangle.com. For all the news, thecube.net, wikibon.com. We'll be right back right after this short break. (bright upbeat music)

>> Announcer: Live from Nashville, Tennessee, it's theCUBE, covering Commvault GO, 2018. Brought to you by, Commvault. >> Welcome back to Nashville, Tennessee, this is Commvault Go and you're watching theCUBE, I'm Stu Miniman, joined by my co-host, Keith Townsend And we're going to get a little cloudy. Happy to welcome to the program, Sabina Joseph, who's the Global Segment Director with Amazon Web Services, welcome back to the program. >> Thank you very much for having us here, >> Miniman: And also welcome to the program, first time, Jeanna James, who's the Worldwide Cloud Alliances Leader with Commvault, thanks for joining us. >> Thank you for having us. >> Alright, so, we're looking at the ecosystem that Commvaults have, Sabina, why don't you give us a little bit on the history, and what's going on, between Amazon, and Commvault. >> I think I'm going to have Jeanna kind of kick that off, and then we will >> sure! Yeah! >> Add some comments! >> I'll take that, so we started our relationship over five years ago, and it's been a strong and growing relationship since that time. We started off with S3 integration, and we write natively to Amazon S3, and now our integration points have just become deeper and wider, so, S3, S3IA, Glacier, Snowball, we have full support across the Amazon services, and, about three years ago, Amazon started the storage Competency Program, and Commvault is a storage Competency Partner, and so with that launch, we started to do more on the go to market side, so we started off with that integration, and the technology side, and now today are expanding more on the go to market, and Sabina you want to talk a a little bit about that? >> Absolutely, thank you, Jeanna. Thank you for that question. So our collaboration indeed started five years ago, and Commvault has always embraced our best practices around technology and go to market. They've always focused on getting the technical integrations with our services right, prior to engaging on go to market and sales initiatives. They have launched a joint practices website on their webpages, which talks about our collaboration, our solutions, and also jointly validated reference architectures. We engaged early on in the channel. In addition, when AWS is about to launch services and new features, we engage Commvault's technical team early on, and wherever possible, Commvault has always participated in our beta launches. This is actually one of the reasons why Commvault has a wide integration across Amazon S3, S3IA, Glacier, Glacier Vault Lock, and different versions of Snowball. >> Yeah, so, Sabina, those of us that watch the industry, watching this storage segment, and how AWS relates to it has been one of the most fascinating stories there. At this conference, we're really enjoying getting to talk to some of the customers, we know that Amazon's always listening very much to the customers, what can you tell us about what you're hearing from the customers, and how is that impacting the focus of what you're doing together? >> Well, as you know, AWS is very focused on the customer, and Commvault has always embraced this vision, making sure to launch solutions that mutually delight our customers. Every year, our technical and our executive teams meet, to set the initiatives for the year, both on the business and the technical front. This is on of the reasons why solutions such as data disaster recovery, healthcare data protection solutions, and AIML solutions, really speak to Commvault's commitment to the Cloud, and we are also very open with each other on recommendations. They have given us recommendations on our services, and we have done the same with Commvault, and we very much welcome these suggestions. All of this has laid a very strong foundation for our collaboration, and we look forward, and we will expect to see continued strong growth in the coming years. >> So, data, we've heard it said time and time again, the new currency, super important, Amazon obviously a leader in Cloud storage, talk to us about what's happening around data protection, data management, at AWS Cloud. >> Well, when we talk to our customers, one of the very first workloads, there in fact moving into the Cloud is backup of data, and with this cloud-first initiative in mind, they are embracing cloud-based solutions around data protection and data management. As you might be aware, the amount of data that customers are needing to protect is growing two-fold every two years, and challenges around ransomware means that traditional industries, and heavily regulated industries, like financial services, healthcare, are moving data into the Cloud because of our collaboration for over five years, Commvault has a wide array of solutions to address these customer needs available on AWS globally. >> Yes, and just to add to that, with AWS over the last two years, we've seen 100% growth year over year, and we continue to expect additional growth >> absolutely >> with AWS and our customer base, and typically, what we see, is customers will start with backup and recovery and sending backup data into the could, and then once they get that data into the Cloud they start to use it. Let's test disaster recovery incident, and see if it works? Wow, it worked, great! Once it works, then they start moving more clothes into the Cloud, and protecting the data across regions, and all over the world, and so that's one of the great benefits that we have with Amazon and Commvault together. >> Congrats on the progress that you've been making, sounds like you've got some good proof points. As this is maturing, what feedback are you getting from customers, what are they asking you to do, to expand this partnership even further? >> Thank you for that question, as Jeanna knows, customers are always looking for a wide integration of Commvault solutions across our services. They want to use the rich features that Commvault has on premises, in the hybrid architecture model, and also for workloads that are running completely on AWS, and once this data moves into the Cloud they want to do more with this data. This is actually one of the reasons why we are working together, to have Commvault integrate across our machine learning services, like transcribe, translate, which means that customers can extract more value from this data, improve their time to market, and potentially even create net new solutions using this data. >> So from a Commvault perspective, we see, just like Sabina said, more and customers going through digital transformations, and when they go through those digital transformations, they've been sold on things like, we want to lower cost, and we want to have more agility with our business, and one of our big customers that's here today, Dow Jones, talks about that story, where they've gotten rid of a lot of their data centers, moved a lot of their infrastructure into the Cloud and so they've been able to become more agile as a business because of moving to the Cloud with Commvault and AWS, so, we hope that you'll take some time and hear some of the customers' stories out there, while you're here. >> Yeah, we'll listen to customers, and as customers are making that digital business transformation, what have you been hearing, or what are some of the trends you're seeing, and what are customers thinking about, and specifically in this collaboration, what are you guys thinking about when it comes to digital transformation and the impact on data protection? >> You want to start with that? So, again, lowering cost, scalability, global infrastructure, those are the big things for the digital transformation that we see customers wanting to embrace, and with Commvault, one of the big differentiators, I think, for the enterprise customers out there who are global, is they typically do have both an on-prem environment as well as an in Cloud environment, and even if they have an all in strategy, there is time between that, moving all into the Cloud where they need to be able to cover both the on-prem and in the Cloud workloads, and so Commvault really brings that together, we also work together with our HyperScale Appliance for those customers who want to have on-prem and in the Cloud so overall, it's simplicity, the ability to manage the data, wherever it needs to be, that's where Commvault and AWS really do well and shine. >> Alright, so, for people that are at this show, what flavor are they getting of AWS, or their sessions, or their labs, what's that kind of Cloud experience at this show? >> Well, we have a number of sessions that we are jointly presenting together at, focus around AIML, future SAAS solutions, and also healthcare data protection solutions. And in fact, at this show, we are launching over 2100 EC2 instances, every day at this show, through the hundreds of labs that Commvault has running. For customers and partners, you can come and try out the Commvault solutions on AWS for free at these labs, and for those of you listening out there, we are giving away two Alexas at each of our sessions. >> Wow. So, I think, still we're about eight weeks out, right, from the big show? >> Oh, my team's deep in planning already, I mean, this is a great show, but Amazon is one of the biggest shows that we do every year. What should we expect to see, this year? >> Well as you said, our team is preparing very hard, to make sure that we are providing value to the customers, and partners, attending re:INVENT, and there will be a number of announcements, we're looking forward to having our advanced technology partner and our storage competency partner, Commvault, at re:INVENT again this year. >> And we're excited to be there, so I hope that everybody who's here with us today, will join us at re:INVENT in November, and it's sure to be a great show. >> Alright, yeah, be sure to join theCUBE and over 50,000 of your closest friends >> (laughs) >> in the Cloud in Las Vegas the week right after Thanksgiving, if you haven't already, register quickly, because it will sell out, >> Townsend: That's right >> get your hotel, because they will sell out, what I'm saying is, it's a big show, so, we're excited to be there, for Keith Townsend, I'm Stu Miniman, we'll be be back here with more coverage, from Commvault GO in Nashville, Tennessee, thanks for watching theCUBE. >> Jeanna: Alright. 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