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Erin Jensen, Cisco & Kandyce Tripp, IBM | IBM Think 2021


 

>> From around the globe it's theCUBE with digital coverage of IBM Think 2021 brought to you by IBM. >> Welcome to the theCUBE's coverage of IBM think 2021, the digital experience. I'm Lisa Martin. I've got two guests here with me next. We're going to be talking about IBM and Cisco. Please welcome Candace Tripp, a partner at Global Security Services Alliances at IBM. Kandyce, it's great to have you on theCUBE. >> Thank you. It's great to be here, Lisa. >> And Erin Jensen joins us as well. Global Partner Executive for IBM at Cisco. Erin, welcome to you as well. >> Yeah, thanks for having me. >> I love it, three women, power women on a tech panel. >> I know, I love it. >> Isn't that nice? It's rare. >> It is. >> Exciting. >> Praise God. All right, let's go ahead, Erin and we're going to start with you. Let's talk about Cisco's strategy and security and how that aligns with IBM. >> Absolutely. Thanks Lisa. So Cisco in the last seven years have made considerable amount of investment in our portfolio. And in fact, it's one reason why I joined Cisco. I've been hearing about customer problems across many security threat vectors and issues. And customers are really looking for a product portfolio that helps them across all their security needs. IBM has taken a similar approach, right? We're not just one product or one service. IBM also has a service portfolio that helps customers through the long haul and their security journey. We're both working to solve problems like Zero Trust, SAS, Cloud security, and helping all of our customers with digital transformation and moving to the cloud. And so both of us have really taken a similar long-term approach to our customer vision and security. >> We've heard a lot about security challenges and the expansion of threat vectors and surfaces and data in the last year or so. So that double-down focus from both IBM and Cisco on security is absolutely critical for customers. Kandyce, let's get your perspective now. Talk to me about IBM security services and the value that it delivers with Cisco's security portfolio, those two powerhouses together. >> Yeah. Great question. I really appreciate it. One of the things I want to point out is just that IBM security services is one of the largest MSPs in the industry. And I think it's a really exciting time and I'm very thrilled to be a part of that. And the answer to your question, we simplify security solutions, we reduce risk, we provide architectural consulting and systems integration. And we do that in support of our partnerships, just like with Cisco, with Cisco, excuse me. So I think it's a really exciting partnership and there's a lot of value provided. >> And then Kandyce also, you recently launched IBM security services Alliance program. What can you tell us about that? >> Yeah, absolutely. So I'm very excited about it. We launched it on March 1st of this year. And it is a very targeted program that's designed to promote support and reward us like set of partners. And Cisco is one of those partners that has been invited to participate. And these are the partners that are committed to doing a couple of different things. One of which is supporting the development of our offerings. It's also partners that are integrating into our technology platform and they also train and enable our engineers, our consultants as well as our sellers. So they bring a lot of value to the table. And like I said before, Cisco is one of the partners that have been invited to participate. And we're very excited. >> Yeah. >> Go ahead Erin. >> And just to add on that as Candace is saying like Cisco is really excited to participate in this program. It's really, truly about delivering an outcome to our customers. And so the program gives us tools to make investments integrations, et cetera. And the part about partnership it's an evolution of things, right? We want to work together. The landscape of the threats are changing, our world's changing, we're in a pandemic, we've got to be able to pivot and really help customers solve these problems together. And the Alliance program gives us a formal way a really kind of put in the wood behind the arrow. So we're really excited to participate. >> Thanks Erin, excited to have you. >> Great. So Kandyce, I'm curious, as Erin was saying that the threat vector, things are expanding, we've seen so much flux. They're saying we're in a dynamic market, situation is a pretty big understatement. What was the impetus of this Alliance? Was it, this Alliance program, did it have anything to do with the flux that we've been through in the last year? >> Well, I think anytime you launch a program or create a strategy, you're obviously solving a problem. And we all know that security is complex and we need to simplify it. And in today's market, there's a shortage of professionals in the industry. There's a lot of siloed processes and a lot of tools. And anytime that you can bring a strategy to the table that solves some of these challenges, it's definitely worthwhile. And our goal is to bring together advisors and integrated leading technologies vendors such as Cisco. And our goal is to help our clients obviously. And optimally, what we want to do is we want to align their security strategy. We want to make sure that we protect their digital users, their data, their assets. We also want to modernize our technology with these advisors. And ultimately, we found a partnership in Cisco in regards to this program, where we can solve some of our customer's challenges and we can leverage this partnership to the fullest. >> Can you talk to me a little bit about the difference between a technology alliances program and a security service Alliance partner at IBM security program? >> Kandyce: Absolutely. Well, I think it's to call out that Cisco is both actually. We do have a Technology Alliance partners as you mentioned, and Security Service Alliance partners and our Technology Alliance partners are purpose built integrations with IBM security products. On the opposite side, you have Security Service Alliance partners where there's kind of two aspects to it. It could be, it's an either situation where they're integrated into our security service offering or we build an offering around the partners technology. And in the case of Cisco there's many product integrations. I'll name two as examples, one being QRadar and the other being Resilient. But I think what makes the partnership so interesting is there's an extensive portfolio to choose from. And I think that makes it very exciting for our clients to kind of look at what we bring to the table jointly and create leverage out of that. Erin, do you have anything to add? >> A couple of things. So the questions we get a lot from customers is, is there overlap in some of these software solutions? And the fact is there really isn't. We are more complimentary than competitive. And one of the things that we want to do to enhance the customer experience is really give a customer the confidence, but also a full service solution. The way Cisco views IBM and security space is like the glue, right? We provide all the automation a lot of the visibility, our tools, for instance QRadar, pump all of the log information and help with instant response to how customers look at threats. And we really want them to, customers would feel confident by being together and really let's face it, IBM and Cisco are the biggest players in the market. But to Kandyce's point they're also looking for innovation from us and we giving them the roadmaps to go to the next level. So our partnership really provides that. And in fact, it's really important to note that IBM is actually a big Cisco client and has invested in some of our technologies around Umbrella, Next-Gen firewall and our IPS and AnyConnect Solution. So truly our use case is between our companies too not just for our customers. So it's part of our loyalty and commitment to each other but also to all the folks who are making investments working with IBM and Cisco. >> So there's a long history deep collaboration between IBM and Cisco here. I'm wondering if either of you and Kandyce we'll start with you, can you talk about anything that you saw in the last year. I'm thinking, from a security perspective we saw governments and schools and hospitals and healthcare organizations being attacked because they were, there was so much focus on those organizations. I'm curious if there's any industries that you guys saw in the last year or so in particular that really have benefited from your Security Services Alliance program? >> Well, I think we just launched the program in March. So we are currently in the process of rolling it out but will say, as a organization we spend a lot of time making sure that we're relevant to the community, that we're solving some of the deepest problems in the industry. And I think it's an exciting time and I know that IBM Security Services brings a lot of solutions to its clients and we'll continue to do so. >> And then Erin, tell me from Cisco's perspective and yes, Kandyce you mentioned that this is a brand new program. What are some of the things that you're looking forward to being able to help clients in industries that I mentioned and really any industry pivot as we're still in such a globally challenging situation? >> Yes. So I won't necessarily talk about verticals but let's talk about the pandemic. So many of our customers in all different kinds of verticals have had to take their business home. Securing all the remote workers, doing what we call Zero Trust and edge security making sure they are who they say they are when they're connecting to the mothership. And so we've really put a lot of effort at Cisco around addressing these problems in a fast and efficient way. And then IBM helps us manage that for customers. So if they don't have the bandwidth, once solutions go in and we turn the key on they don't have the bandwidth to manage this themselves, IBM really picks that ball up and runs with it. So that's another big value out of our partnership. But let's face it, gosh, a year and a half ago all of this changed on the dime. So we had to pivot really quickly. And because we have teams in place are already working together on how we service these solutions through IBM, this was not necessarily a very hard shift. We were able to do this quickly and provide information and kind of stay ahead of the curve while we saw our customers go through this transition. >> And I can only imagine how critical IBM and Cisco were together as you mentioned, Erin, that pivot to work from home happened so quickly for millions and millions, hundreds of millions of not more of people, and there's a good amount of us that are still in that situation that are reliant on technologies. But like IBM and Cisco are delivering, for collaboration, for communication, even to connect families I'm sure what you guys have done helping those customers pivot is just the tip of the iceberg in helping them not just survive this time but be able to thrive, maybe even focus resources on identifying new products on new services, new ways to delight their customers. >> Yeah, I think that's the other thing that's happening between our firms kind of within security and also more broadly is a lot of our customers are moving to the Cloud and they really need help with this kind of full service look and strategy and ongoing managing and the long haul from a partner. So one of the things that's also been really valuable in our partnership is we have teams of people on account level that really understand our customers and can make these recommendations based on what we're putting together behind the scenes and helping them through the journey. So security is clearly a big part of, kind of what's on everyone's mind, but as far as, can a regular IT operations and networking, it's all part of one journey. And so this layered approach is I think what differentiates our partnership absolutely in the marketplace. >> I agree with you, Erin. I think there's a lot to be excited about that. >> We'll good. Ladies, thank you for joining me today. Talking to me about this new security strategy Alliances Program, what it's offering, the power that IBM and Cisco are bringing jointly to your customers. We look forward to seeing what happens in the next year. Thanks for your time. >> Thank you, Lisa. >> Thank you. >> Well, Kandyce Tripp and Erin Jensen. I'm Lisa Martin. You're watching theCUBE's coverage of IBM Think, the digital experience. (soft upbeat music)

Published Date : May 12 2021

SUMMARY :

brought to you by IBM. Kandyce, it's great to It's great to be here, Lisa. And Erin Jensen joins us as well. I love it, three women, Isn't that nice? and how that aligns with IBM. and helping all of our customers and data in the last year or so. And the answer to your question, And then Kandyce also, that has been invited to participate. And so the program gives us did it have anything to do with the flux And our goal is to bring together advisors And in the case of Cisco And one of the things that we want to do and Kandyce we'll start with you, and I know that IBM Security Services and yes, Kandyce you mentioned and kind of stay ahead of the curve that pivot to work from home and the long haul from a partner. I think there's a lot to We look forward to seeing of IBM Think, the digital experience.

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Erin Jensen and Kandyce Tripp


 

(piano music) >> Presenter: From around the globe it's theCUBE with digital coverage of IBM Think 2021 brought to you by IBM. >> Welcome to the theCUBE's coverage of IBM think 2021, the digital experience. I'm Lisa Martin. I've got two guests here with me next. We're going to be talking about IBM and Cisco. Please welcome Candace Tripp, a partner at Global Security Services Alliances at IBM. Kandyce, it's great to have you on theCUBE. >> Thank you. It's great to be here, Lisa. >> And Erin Jensen joins us as well. Global Partner Executive for IBM at Cisco. Erin, welcome to you as well. >> Yeah, thanks for having me. >> I love it, three women, power women on a tech panel. >> I know, I love it. >> Isn't that nice? It's rare. >> It is. >> Exciting. >> Praise God. All right, let's go ahead, Erin and we're going to start with you. Let's talk about Cisco's strategy and security and how that aligns with IBM. >> Absolutely. Thanks Lisa. So Cisco in the last seven years have made considerable amount of investment in our portfolio. And in fact, it's one reason why I joined Cisco. I've been hearing about customer problems across many security threat vectors and issues. And customers are really looking for a product portfolio that helps them across all their security needs. IBM has taken a similar approach, right? We're not just one product or one service. IBM also has a service portfolio that helps customers through the long haul and their security journey. We're both working to solve problems like Zero Trust, SAS, Cloud security, and helping all of our customers with digital transformation and moving to the cloud. And so both of us have really taken a similar long-term approach to our customer vision and security. >> We've heard a lot about security challenges and the expansion of threat vectors and surfaces and data in the last year or so. So that double-down focus from both IBM and Cisco on security is absolutely critical for customers. Kandyce, let's get your perspective now. Talk to me about IBM security services and the value that it delivers with Cisco's security portfolio, those two powerhouses together. >> Yeah. Great question. I really appreciate it. One of the things I want to point out is just that IBM security services is one of the largest MSPs in the industry. And I think it's a really exciting time and I'm very thrilled to be a part of that. And the answer to your question, we simplify security solutions, we reduce risk, we provide architectural consulting and systems integration. And we do that in support of our partnerships, just like with Cisco, with Cisco, excuse me. So I think it's a really exciting partnership and there's a lot of value provided. >> And then Kandyce also, you recently launched IBM security services Alliance program. What can you tell us about that? >> Yeah, absolutely. So I'm very excited about it. We launched it on March 1st of this year. And it is a very targeted program that's designed to promote support and reward us like set of partners. And Cisco is one of those partners that has been invited to participate. And these are the partners that are committed to doing a couple of different things. One of which is supporting the development of our offerings. It's also partners that are integrating into our technology platform and they also train and enable our engineers, our consultants as well as our sellers. So they bring a lot of value to the table. And like I said before, Cisco is one of the partners that have been invited to participate. And we're very excited. >> Yeah. >> Go ahead Erin. >> And just to add on that as Candace is saying like Cisco is really excited to participate in this program. It's really, truly about delivering an outcome to our customers. And so the program gives us tools to make investments integrations, et cetera. And the part about partnership it's an evolution of things, right? We want to work together. The landscape of the threats are changing, our world's changing, we're in a pandemic, we've got to be able to pivot and really help customers solve these problems together. And the Alliance program gives us a formal way a really kind of put in the wood behind the arrow. So we're really excited to participate. >> Thanks Erin, excited to have you. >> Great. So Kandyce, I'm curious, as Erin was saying that the threat vector, things are expanding, we've seen so much flux. They're saying we're in a dynamic market, situation is a pretty big understatement. What was the impetus of this Alliance? Was it, this Alliance program, did it have anything to do with the flux that we've been through in the last year? >> Well, I think anytime you launch a program or create a strategy, you're obviously solving a problem. And we all know that security is complex and we need to simplify it. And in today's market, there's a shortage of professionals in the industry. There's a lot of siloed processes and a lot of tools. And anytime that you can bring a strategy to the table that solves some of these challenges, it's definitely worthwhile. And our goal is to bring together advisors and integrated leading technologies vendors such as Cisco. And our goal is to help our clients obviously. And optimally, what we want to do is we want to align their security strategy. We want to make sure that we protect their digital users, their data, their assets. We also want to modernize our technology with these advisors. And ultimately, we found a partnership in Cisco in regards to this program, where we can solve some of our customer's challenges and we can leverage this partnership to the fullest. >> Can you talk to me a little bit about the difference between a technology alliances program and a security service Alliance partner at IBM security program? >> Kandyce: Absolutely. Well, I think it's to call out that Cisco is both actually. We do have a Technology Alliance partners as you mentioned, and Security Service Alliance partners and our Technology Alliance partners are purpose built integrations with IBM security products. On the opposite side, you have Security Service Alliance partners where there's kind of two aspects to it. It could be, it's an either situation where they're integrated into our security service offering or we build an offering around the partners technology. And in the case of Cisco there's many product integrations. I'll name two as examples, one being QRadar and the other being Resilient. But I think what makes the partnership so interesting is there's an extensive portfolio to choose from. And I think that makes it very exciting for our clients to kind of look at what we bring to the table jointly and create leverage out of that. Erin, do you have anything to add? >> A couple of things. So the questions we get a lot from customers is, is there overlap in some of these software solutions? And the fact is there really isn't. We are more complimentary than competitive. And one of the things that we want to do to enhance the customer experience is really give a customer the confidence, but also a full service solution. The way Cisco views IBM and security space is like the glue, right? We provide all the automation a lot of the visibility, our tools, for instance QRadar, pump all of the log information and help with instant response to how customers look at threats. And we really want them to, customers would feel confident by being together and really let's face it, IBM and Cisco are the biggest players in the market. But to Kandyce's point they're also looking for innovation from us and we giving them the roadmaps to go to the next level. So our partnership really provides that. And in fact, it's really important to note that IBM is actually a big Cisco client and has invested in some of our technologies around Umbrella, Next-Gen firewall and our IPS and AnyConnect Solution. So truly our use case is between our companies too not just for our customers. So it's part of our loyalty and commitment to each other but also to all the folks who are making investments working with IBM and Cisco. >> So there's a long history deep collaboration between IBM and Cisco here. I'm wondering if either of you and Kandyce we'll start with you, can you talk about anything that you saw in the last year. I'm thinking, from a security perspective we saw governments and schools and hospitals and healthcare organizations being attacked because they were, there was so much focus on those organizations. I'm curious if there's any industries that you guys saw in the last year or so in particular that really have benefited from your Security Services Alliance program? >> Well, I think we just launched the program in March. So we are currently in the process of rolling it out but will say, as a organization we spend a lot of time making sure that we're relevant to the community, that we're solving some of the deepest problems in the industry. And I think it's an exciting time and I know that IBM Security Services brings a lot of solutions to its clients and we'll continue to do so. >> And then Erin, tell me from Cisco's perspective and yes, Kandyce you mentioned that this is a brand new program. What are some of the things that you're looking forward to being able to help clients in industries that I mentioned and really any industry pivot as we're still in such a globally challenging situation? >> Yes. So I won't necessarily talk about verticals but let's talk about the pandemic. So many of our customers in all different kinds of verticals have had to take their business home. Securing all the remote workers, doing what we call Zero Trust and edge security making sure they are who they say they are when they're connecting to the mothership. And so we've really put a lot of effort at Cisco around addressing these problems in a fast and efficient way. And then IBM helps us manage that for customers. So if they don't have the bandwidth, once solutions go in and we turn the key on they don't have the bandwidth to manage this themselves, IBM really picks that ball up and runs with it. So that's another big value out of our partnership. But let's face it, gosh, a year and a half ago all of this changed on the dime. So we had to pivot really quickly. And because we have teams in place are already working together on how we service these solutions through IBM, this was not necessarily a very hard shift. We were able to do this quickly and provide information and kind of stay ahead of the curve while we saw our customers go through this transition. >> And I can only imagine how critical IBM and Cisco were together as you mentioned, Erin, that pivot to work from home happened so quickly for millions and millions, hundreds of millions of not more of people, and there's a good amount of us that are still in that situation that are reliant on technologies. But like IBM and Cisco are delivering, for collaboration, for communication, even to connect families I'm sure what you guys have done helping those customers pivot is just the tip of the iceberg in helping them not just survive this time but be able to thrive, maybe even focus resources on identifying new products on new services, new ways to delight their customers. >> Yeah, I think that's the other thing that's happening between our firms kind of within security and also more broadly is a lot of our customers are moving to the Cloud and they really need help with this kind of full service look and strategy and ongoing managing and the long haul from a partner. So one of the things that's also been really valuable in our partnership is we have teams of people on account level that really understand our customers and can make these recommendations based on what we're putting together behind the scenes and helping them through the journey. So security is clearly a big part of, kind of what's on everyone's mind, but as far as, can a regular IT operations and networking, it's all part of one journey. And so this layered approach is I think what differentiates our partnership absolutely in the marketplace. >> I agree with you, Erin. I think there's a lot to be excited about that. >> We'll good. Ladies, thank you for joining me today. Talking to me about this new security strategy Alliances Program, what it's offering, the power that IBM and Cisco are bringing jointly to your customers. We look forward to seeing what happens in the next year. Thanks for your time. >> Thank you, Lisa. >> Thank you. >> Well, Kandyce Tripp and Erin Jensen. I'm Lisa Martin. You're watching theCUBE's coverage of IBM Think, the digital experience. (soft upbeat music)

Published Date : Apr 20 2021

SUMMARY :

brought to you by IBM. Kandyce, it's great to It's great to be here, Lisa. And Erin Jensen joins us as well. I love it, three women, Isn't that nice? and how that aligns with IBM. and helping all of our customers and data in the last year or so. And the answer to your question, And then Kandyce also, that has been invited to participate. And so the program gives us did it have anything to do with the flux And our goal is to bring together advisors And in the case of Cisco And one of the things that we want to do and Kandyce we'll start with you, and I know that IBM Security Services and yes, Kandyce you mentioned and kind of stay ahead of the curve that pivot to work from home and the long haul from a partner. I think there's a lot to We look forward to seeing of IBM Think, the digital experience.

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Hillery Hunter, IBM Cloud | theCUBE on Cloud 2021


 

>> From around the globe, it's The Cube, presenting Cube on Cloud, brought to you by SiliconANGLE. >> Welcome back to Cube on Cloud. I'm Paul Gillin, enterprise editor of SiliconANGLE. As we look ahead at what is in store for the cloud this year, one of the intriguing possibilities that has emerged is the rise of vertical clouds. IBM has been a leader in this area with its launch in late '19 of the IBM Financial Services cloud. That's a services-ready public cloud with exceptional security, as well as a policy framework for certifying compliance and services from the IBM subsidiary, Promontory. Now, with the IBM Financial Services cloud, that has been a major focus of our next guest, Hillery Hunter. She is the Vice President and CTO of IBM Cloud, an IBM Fellow, and a veteran of, I believe, three previous appearances on The Cube. Am I right, Hillery? >> Yep, sounds about right. Great to be back here today. >> Thanks for joining us. So let's start with getting an update on the IBM Financial Services cloud. What progress have you made in signing up customers and your ecosystem of partners? >> Yeah, we've made really significant progress advancing the IBM Cloud for Financial Services since we last talked, and we're really at that place of establishing a trusted platform for the industry. Just in some specifics, in addition to Bank of America which we had talked about as our U.S. anchor partner for the program, we've announced several global banks that are partnering with us for the global expansion of the program, including BNP party bar, which is one of Europe's largest banks. More than 70 ASVs are signed up with us now as part of the program and adopting IBM Cloud for Financial Services. This level of ecosystem is exciting because it means that banks will have the opportunity to transform what they're doing, but do so in a way which is driven by security and compliance so that they can be confident in those deployments on IBM Cloud for Financial Services. We also released the IBM Cloud policy framework for Financial Services. This is both the security and compliance posture of the environment, as well as guidance on controls, reference architectures, automation to help people onboard. And so both ISVs and banks now are able to onboard to this environment, and offer their wares and deploy their workloads. So it's a really exciting state for us on the program, and we're really in a place where there'll be an ongoing cadence of additional releases and announcements of additional partnerships and clients. So it's an exciting time in the program. >> One of the distinctive features, I think, of this launch is that you're working actively with your customers. They're working with you on building policy frameworks, as well as, I imagine, the features that you're offering on the cloud. How do you orchestrate all of these different customers and get them involved in, actually, co-development. >> Yeah, the ecosystem conversation and the partnership conversation are two of the fundamental aspects of the program. Like you said, this isn't just us sitting off in a bubble and inventing the future. We're working internally with partners within IBM, like IBM Promontory, which is a consultancy that has deep, deep regulatory expertise in jurisdictions globally, with IBM Security Services, and then with these individual partners and banks and clients. One of the ways that we bring everything together is through our council. So our council, our Cloud Council for Financial Services, is where we have global, systemically important financial institutions partnered with us and working together with one another, and that covers CIOs, it covers chief security officers, risk officers, et cetera. So we have some formality around how we work with all of these partners, really, as a body and as a group. >> And what have you learned from this experience? If you were to go into other vertical clouds, what have been the lessons? >> Ecosystem is so important. As I look at this space, I see that everyone has an existing business. They have a platform they're running, they have clients they're trying to service, but the software providers into this space are looking, themselves, to transform. They're looking to transform from being software vendors to being SaaS providers. The banks and financial institutions themselves are looking to transform from working on their own premises to benefit from the elasticity and the scale and the optionality that being in public cloud provides. So there's a lot of parties themselves that are trying to transform, and a lot of vendors into the financial space that are looking to transform. And in that time of a lot of change, ecosystem is absolutely key. And so the ISE and SaaS providers providing their wares on the cloud for financial services is really just as important as those financial services institutions, so that everyone can make that transition together, and so that banks that are looking to digitally transform can leverage partners that are really at the forefront of that change and that innovation in platforms for the industry. >> Would you say that there are- Is this the first of many? Are there going to be other vertical IBM clouds, or is the range of industries that really need that kind of specificity, limited? I think it's actually not limited, though I will say that within the space of industries that are heavily regulated, there's obviously a deeper need for specific cloud embodiments and cloud implementation, so regulated industries like insurance, like telco, health care, et cetera, these are the ones, I think, where there's the greatest opportunity to do verticals that are specific to industry. But as we look at this, this is absolutely part of an IBM Cloud strategy to deliver industry-specific clouds. And this comes from our decades of expertise. Even in financial services, being able to leverage those other entities within IBM that I mentioned, our regulatory background with companies, having helped them address regulatory needs for specific industries, and then translating that into cloud and cloud technologies. And then coming up from the other side, in terms of the technologies themselves, we've partnered with key industries to deliver security, and data protection, and cryptography technologies, and such, on premises, and we're contextualizing that now for cloud and public cloud deployments. And so it brings together the pieces of decades of expertise in platforms, and technology, and regulations, and contextualizes it into cloud, and I absolutely think that's an opportunity for other industries as well. >> Can you give us a bit of a preview? Do you have specific industries in mind? Is there a timeframe? >> Yeah, so late last year we did announce a second industry-specific cloud initiative, and that was IBM Cloud for Telco. So we have in that ecosystem, now, over 40 partners that are now, that are working with IBM and with Red Hat, especially with clients and partners that are looking to help with that transition into 5G and increasing use of IOT. 5G is really this disruptive opportunity for that industry, and also just for many other different types of companies and institutions that are looking to deploy with more efficiency, better operational efficiency, deploy with AI capabilities, really being able to do things at cellular network EDGE, and the places that they're doing business using IOT devices, and 5G will enable much of that to really transform and flourish. So a couple of the partners, initially, in addition to that ecosystem that I mentioned in Cloud for Telco, we've got Samsung working with us, Nokia, AT&T, et cetera, and so these partnerships and capabilities around network EDGE and specific capabilities in Cloud for Telco are that second public announcement that we've made around industry-specific cloud. >> And as far as your competitive position is concerned, are you taking away business from your competitors when you partner with these telcos and these banks, or is this an entirely new line of business that was not previously in the cloud? >> Yeah, these are really, I think, in, by and large, new opportunities. As we look at, for example, how we, as customers, expect to engage with our bank, we are looking to increasingly engage with a bank in a digital way, use our applications, use mobile devices. We're looking for individual bank outlets, branch outlets of a banking institution, to be increasingly smart, to service our needs more quickly, et cetera. And so as we look at 5G and telco EDGE, it's about delivery of smarter capabilities and such. I think much of it really is about, in this digital transformation space, about creating new capabilities, creating new experiences, creating new ways of engagement, and engagement and opportunity to customize and personalize, I think most of those are new experiences and new capabilities for most companies. >> So speak about IBM's positioning right now. You're not one of the big three cloud providers, unlikely to become one, but you do have a big cloud business, and you've got the verticals, you've got the multicloud. I know IBM has been a big champion of multicloud. How is IBM distinctively positioned in the cloud market right now? >> Yeah, we are all-in on hybrid cloud and AI, and if you listen to our CEO and chairman, you'll hear that. It is a really consistent message since he came into his role as as our CEO. So being all-in on hybrid cloud and AI, we really are looking to help our clients transform into holistic cloud architecture. So when I say all-in on hybrid cloud, I mean that there's been a lot of, I jokingly say, random acts of cloud usage. People have ended up using cloud because there's some SaaS function that they want, or some particular line of business has been highly motivated to pursue some service on a particular cloud. And hybrid cloud is really about taking a step back, having a holistic architecture for cloud consumption. And in that sense, clouds are IBM's partners. And we're really looking to enable our clients to have consistency in their deployments, to consolidate across their IT estate and across their cloud deployments so that they can have a common platform, so they can have efficiency in how their developers deploy capabilities, so they can deploy more quickly with security and compliance patterns, and have oversight over everything that's going on in a consistent way that really enables them to have that velocity in their business. And so when we then position things like industry cloud, we're leveraging IBM-specific technologies to deliver differentiated capabilities in data privacy, data protection, security and compliance, for these industries, in public cloud, yes, but it's in the context of helping our clients overall across all the different things, some of which may not need all of that data privacy or be leveraging particular SaaS content. We're looking to help them really have cloud architecture, have a holistic conversation across hybrid cloud, and yet to still be able to choose particular cloud deployments on our cloud for industries that enables data protection and policy for the most sensitive and enterprise grade things that they're looking to do at the core of their business. >> So speaking of hybrid hybrid cloud, the major cloud providers, Amazon, Microsoft, Google, Oracle's another one, all have on-premises offerings right now. Several of them are working with telcos to expand their reach out into co-location and into telecom data centers, all of this being to enable this distributed cloud fabric, a hybrid cloud fabric. What's IBM's play in this area? Do you have a similar strategy or is it different? >> Yeah, I really think, and I think you maybe wanted to get a little bit into trends and predictions here in this conversation, and we absolutely see that need for distributed cloud, for cloud to really be alive in all the places where it needs to be, in all the places that someone is doing business, and in a consistent way across cloud environments, to be one of those major trends that's emerging as a really hot conversation. We have introduced IBM Cloud Satellite, that is IBM's hybrid cloud, as a service platform. It enables our clients to leverage OpenShift and Kubernetes environments, developer tooling, consistency in a cloud catalog, visibility and control over all their resources across different environments, and to be able to run end-to-end with consistency from on-premises, to EDGE, to different public cloud providers, and this is absolutely something that, across industries but within, also, those industries, that we're focused on in particular, that we're seeing a lot of interesting conversations emerge, because if cloud is everywhere, if cloud is distributed and can be on premises and in public cloud, it enables this consistency and this parity, really that brings together that seamlessness, not just the random acts of cloud usage. It means that using cloud can be something that drives speed of release of new product. It means that you can deliver more capability and functionality into a retail outlet where you're doing business, or a banking brick-and-mortar location. You can have AI for IT ops and understand what's going on across those different environments, and ensure things are kept secure, and patched, and updated, and you're responding to incidents in efficient ways. And so, really, having a consistent cloud environment and a distributed cloud environment across different locations, it's really key to leveraging the promises of what everyone had originally hoped to get out of cloud computing. >> And of course, one of IBM's distinctive advantages in this area is, you've got a huge hardware install base out there. How do all those 360 mainframes figure into this? >> Yeah, with the OpenShift capabilities and our (audio skips) relations with Red Hat in this area, we are able to actually help our clients leverage Kubernetes, and Linux, and all those things, even on the mainframe. So across the mainframe family, the IBM power family, where folks may also have AIX or IBM i deployments, people can now do Linux, they can do OpenShift, they can do Kubernetes, and we have core technologies that enable that really to be stitched together, and I think that's one of the unique perspectives that IBM has in this whole conversation about hybrid cloud. There are many different definitions of hybrid cloud, but we really view it as stretching from the traditional enterprise IT, like you said, there's a lot of IT out there, and being able to also incorporate OpenShift and Kubernetes in a common cloud platform, on traditional enterprise IT, on private cloud, on fresh deployments, on private cloud, Amazon public cloud, that really is the whole IT estate. So when we talk about hybrid cloud, when we talk about distributed cloud, we're really talking about the entirety of the IT state, not just new deployments of SaaS, or something like that. >> So as someone who's on the front lines of what customers are asking about cloud, do you see customer, the questions that they're asking, changing? Are their decision criteria changing for how they choose a cloud provider? >> Yeah, I think that there's definitely a lot more conversation, and especially in this current era where there's an accelerated rate of cloud adoption, there's a lot more conversation around things like security, data protection, data privacy, being able to run in an environment that you trust not just, is it a cloud and what does it do, but can I trust it? Do I understand how my data is protected, how my workloads are secured? That's really why we started Cloud for Financial Services, because that industry shepherds such vital data, so the reason that they are highly regulated is because of the importance of what they are stewarding, very important data and financial information. So we began there with the Cloud for Regulated Industries, there with with Financial Services, but I see that across all industries. I was participating on a panel with a bunch of CIOs, and I was there interviewing some CIOs who were from a much more consumer-facing, and also from from foods industry, et cetera, and their conversation was exactly the same as I have with many other clients, which is that their cloud choices, their efficiency in cloud deployment, now are largely driven by the ability to get to a secure posture and the ability to demonstrate to their internal security and risk teams that they understand their data protection and data privacy posture. So we are seeing lots of pickup and conversation opportunity around confidential computing, specifically, and that's really about enabling our clients to have full authority and privacy in their computing, in their code, in their data, even when running in a cloud environment. And so I do see a shift. Everyone's more concerned about security, and I think we have great technologies, and we've been working with core partners to establish, and harden, and create generations of technology that can really answer those questions. >> I have to ask you about that term, confidential computing. I haven't heard that before. What does that involve? >> Yeah, it is a buzzword to watch out here for in 2021. So confidential computing means being able to run in an environment where there are others, in a cloud computing environment, for example, but still have full privacy and authority over what you're doing. So you are effectively in an enclave. Imagine yourself protected and secured. And so our confidential computing technology is, we're actually on, basically, our fourth generation of the hardware and software technologies to create that strong degree of isolation. This enables us to deliver a really rich portfolio, frankly, the richest portfolio in the industry, of actual services delivered using confidential computing and secure enclaves. And so we can enable our customers to solution things in a way, for example, where their data can not even be visible to our cloud operators, or where they retain full control over a database, and have full privacy as they're running in that environment. These are really great considerations, but they impact everything from health care, financial services. We have other partners and clients who are working to protect consumer data through these means, et cetera. And so across different industries, everyone's really looking at this topic of data privacy and data protection. And so we have a whole suite and a whole family of confidential computing-based services that we're able to offer, to offer those assurances and that privacy to them in their cloud computing. >> I do have to ask you about the multicloud, because this is a topic of constant debate in the industry of whether customers want to shift workloads across multiple clouds to protect themselves from lock-in. Is that a fantasy? Is that too restrictive? This has been a key part of IBM strategy is enabling the multicloud. How do you see customer attitudes developing right now? How do they want to use multiple clouds, or, in fact, do they? Are they concentrating perhaps more of their workloads in one or two? >> Yeah, we believe vendor lock-in goes against the true spirit of hybrid cloud, that desire to have consistency across environments, that desire to- and the business need to have continuity and resiliency and operations, et cetera, and so I do see this as a really important topic. From the perspective of managing environments, I think in multicloud, I think folks are starting to realize that multicloud isn't necessarily a strategy, it's a reality. People have deployments in lots of different cloud environments that happen somewhat organically, in many cases, and so the key question is how to then get to visibility and control over those resources. I think two of the core topics in that are multicloud management, being able to understand clusters, and virtual machines, and other things that are deployed across different environments, and manage them with a common set of policies, for example. And then, in addition to multicloud management, AI for IT operations is another really important topic in multicloud, being able to respond to incidents, understand and analyze and leverage AI for understanding what's going on across those environments is another really core topic. And then as you said, distributed cloud is a means of getting that consistency. Having a common control and deployment plane across those different environments can help it not just be accidental usage of multiple cloud environments, but very intentional deployment, based on the needs of particular workloads to the environment that they're best suited to. And that's really what you want to aim for. Not that multicloud is necessarily, I guess I would say, is a- It is a complexity that is manageable through these new types of technologies and multicloud management, and such like that, and distributed cloud. >> Well, Hillery 'tis the season for predictions, it's January. Everyone's prognosticating about what the future will look like. What do you think are going to be the main trend lines in cloud this year? >> Yeah, I sprinkled a few in there as we were talking, but I really do think that the conversation around hybrid cloud, number one, how to have an open innovation ecosystem for cloud, where you have consistency across environments, not just random acts of cloud usage, but intentional and holistic architecture. I really see that as the transition, as the second wave of of cloud adoption. And then, secondly, is we were talking earlier about security. Everyone is wondering about data policy, data privacy. We've always taken a strong stance that our client's data is their data. We are not going to be using their data to further develop our AI services on our cloud, or something. We have deployed technologies in confidential computing that enable them to keep full control over their keys so that even our cloud operators don't have access to data, computing in secure enclaves where they have a strong degree of isolation and full privacy and authority over their workload. I really think these two topics, open and secure hybrid computing and with consistency across environments, with distributed cloud technology, and secondly, security. I think these are really important topics for 2021. And they may seem a little bit obvious, but I think it's important as people look at this to look for technologies that are multiple generations into this journey, partner with folks who are committed very clearly to an open ecosystem and open source innovation on the one hand, and secondly, when we talk about security and data protection, you want to know that that provider is several generations into that journey so you really know that that technology has been vetted out, is at production scale, and has a stable basis. And so I think this is the year when folks are transitioning from cloud adoption to consistency in cloud, and security and privacy in cloud. >> A final question, and it has nothing to do with cloud. You're an IBM Fellow, and I see that term turn up occasionally with other other people I've spoken to from IBM. What is an IBM Fellow, how do you become one, and what privileges and responsibilities does it entail? >> Yeah, it's an exciting opportunity to be an IBM Fellow. There's about a hundred active IBM Fellows right now, so there aren't too many of us, but there is a small community of us. IBM Fellow is IBM's highest technical designation within our technical population, so I do have a role within our cloud business, but as one of our technical leaders, get to interact with the other Fellows, work on strategy for IBM in technology overall as a company, and I also get to be a trusted advisor to many of our clients, and so I get to work with CTOs and CIOs and VP of Application Development profiles, and VP of IT, and things like that, in our different clients, and really help them wrestle through those struggles of future IT transformation. And so part of what I enjoy most about the role, and the Fellow role, is being able to be that trusted advisor to many of our clients. There's been so much change in this last year for everyone, and being able to also help our technical population through that, in various means, and then help our clients through all of that change, and really being able to take and grasp onto the opportunities that this last year has had in the way that we work has changed, and the way that companies are looking to deliver capabilities has changed. So that's, for me, the exciting part of the role. >> Well, you're one in a hundred, then, and you do a great job of articulating the IBM strategy, and also the cloud landscape. Hillery Hunter, VP and CTO, excuse me, CTO of IBM Cloud, thank you so much for joining us today on Cube on Cloud. >> Thanks so much for having me. It was a pleasure. >> I'm Paul Gillin, stick with us. (upbeat music)

Published Date : Jan 20 2021

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brought to you by SiliconANGLE. and services from the IBM Great to be back here today. and your ecosystem of partners? and announcements of additional One of the distinctive and the partnership conversation and so that banks that are and I absolutely think and the places that they're doing business expect to engage with our bank, in the cloud market right now? and policy for the most sensitive all of this being to enable and to be able to run And of course, one of and being able to also incorporate and the ability to demonstrate I have to ask you about that and that privacy to them I do have to ask you and so the key question is how to then get to be the main trend lines I really see that as the transition, and I see that term turn up occasionally and so I get to work with CTOs and CIOs and also the cloud landscape. Thanks so much for having I'm Paul Gillin, stick with us.

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Hillery Hunter, IBM | IBM Cloud for Financial Services Event


 

>> Announcer: From theCUBE studios in Palo Alto and Boston, connecting with thought leaders all around the world, this is a CUBE Conversation. >> Hi everybody, this is Dave Vellante, and back in 2013, when it was becoming pretty obvious that the cloud was going to have a major impact on our industry, the IT industry, I wrote at the time that the way incumbents were going to have to compete was to really go into vertical markets and build ecosystems for their own clouds, and that's exactly what IBM did late last year, when it announced a major partnership with Bank of America in the financial services cloud, and guess what, Hillery Hunter is back in the house, she's the vice president and CTO of the IBM cloud, and an IBM fellow, Hillery, great to see you again, thanks for coming back on. >> Thanks so much for having me again, always a pleasure to be here. >> So we had an awesome conversation, I think we got into the FS cloud a little bit, but as I was saying, you guys announced last year, Bank of America, but let me start here. Why does the industry need a financial services cloud? >> Yeah, you know, it's key that we ground ourselves in that question of why a financial services cloud, and I think it really goes back to the sensitivity of the workloads and the data that that industry stewards. The financial services industry stewards the data of millions and millions of customers, and they are heavily regulated because of that, and they handle very high value transactions, and being able to take that context and translate that into what does it mean to do high value transactions, sensitive data, consumer data computing, also with all those benefits of elasticity and the value proposition of different deployment locations, is really what financial cloud is about. And those needs of that industry are a little bit different, the regulations are higher, the bar and data protection is higher, and the need to interlock across workload characteristics and the cloud deployment is a bit different. And so, we are bringing what we know about that industry to bear in the context also of cloud computing. >> Okay, so you're making some new announcements, there's some hard news here, but I want to know, if you're an executive, or business leader in the financial services industry, what's in it for me in these announcements? >> Yeah, what's in it for you is that we are moving into the next phase of financial services cloud in making the policy framework that has been developed through an enormous amount of work available to additional industry participants, and we're also moving into a phase of global expansion, and so being able to take this value proposition of an end to end considered secure and confine environment for financial services, out to more players in the industry, out to additional geographies and deployment locations, it's an exciting moment because everyone's really not looking just for a cloud, but they're looking for a choice of deployment locations, they're looking to move more workload to the cloud, and this is really about providing a cloud solution that more workload can move to, not just the first couple phases of analytics and things like that, but also moving into more transformation of the core of banking and the core of banking business, so it is about getting more workload to the cloud, getting that done faster, and getting it done at a net improved security and compliance posture. >> Got it, so I want to ask you about some learnings, now you're the double whammy of learnings here. When you announced the collaboration with B of A, obviously one of the top banks of the world, you've obviously made some progress since then, but the other part of that whammy was COVID. So what did you learn from the collaboration with B of A, and have you guys, how have you expanded your thinking BC, from before COVID, versus AC, after COVID? >> Yeah, you know, the initial motivation for this program was about having trust and transparency in public cloud, and having a public cloud suited also to sensitive and even core banking workloads. We have seen this conversation and the need for it and the urgency for it only pick up since COVID. A lot of things in the world kind of took a pause, but cloud computing really accelerated. We're seeing that businesses need to digitally transform their banking, so core banking transformation is a very hot topic. They need to deal with elasticity, we worked with banks during COVID that were having to suddenly stand up their national equivalent of the Payroll Protection Program. Banks that had to suddenly have three times the elasticity, because all of a sudden consumers were interacting with them purely digitally. And cloud can enable all of those kind of things, and so COVID has really accelerated the motivation toward banking in the cloud, and also toward core banking transformation, which is at the heart of setting a very high security bar in public cloud, to be able to also enable those kind of workloads. >> Yeah, so many changes as a result of COVID, I mean the volume of loans, like you said, everything was digital. I know a lot of older people that always still like to go into the bank, that like to see people, and they knew people and people knew them, well they had no choice but to go digital, so that's huge, if you didn't have a digital solution, and cloud is fundamental in that equation. But let's get into it a little bit more. We talked a little about this at IBM Think, but what are the key attributes that make the IBM financial services cloud suitable for financial services, is it the certifications, I wonder if you could add some color there. >> Yeah, so the key elements of the financial services cloud program are number one, a policy framework, which is a set of controls that are customized to the financial services industry, so this isn't about some existing standard, this is a customization of controls and security for the financial services industry, and that's a major element of what we're announcing right now. In addition to the policy framework is also the way that the different elements of the industry and of regulatory expertise are coming together, so this cloud, and these public cloud offerings, were co-developed and co-designed with IBM Promontory, with IBM Security Services that work with banks, with our anchor partner, and moving forward, we'll be advised by an advisory council of CSOs who have that day to day experience with security and with regulations. And so that is also a very unique context for not this being just a point in time with a policy framework, but being an ongoing initiative that will stay up to date, as security concerns and as regulatory concerns change. And the third aspect is a really unique set of technologies that make all of that possible, so you have to define how the cloud is going to be secure, and then you have to actually do it, and the unique capabilities that we have in IBM public cloud that have enabled this program include a number of things, but amongst them, the industry's highest standard for data protection, with our FIPS-140-2 Level 4 based key protect service, it includes capabilities that we'll be releasing through our acquisition of Spanugo around cloud security and compliance posture management, mapped back to that context of financial services. And so it's really three things, it's a policy framework custom and optimized for the financial services industry, the forward evolution of that through industry expertise, and participation of multi parties in that, and then core technologies that enable folks to accomplish that security posture through data protection, through cloud security posture management, et cetera. >> I forgot about the Promontory, you guys made that acquisition several years ago, that's a nice little feature of the FS cloud. But I want to ask, how hard is it to get these certifications? I mean it's obviously not a layup. Lot of work, lot of time, my reason of my question, is this a moat for you, as you guys start to scale? How difficult is it? >> Yeah, so we have been putting in the time and effort, and so that's why this is an exciting moment for us with the initial work product of this effort. And so our intention really is not for that to be a moat, but for us having traversed the moat, to now have a bridge there through the methodology that we built, through the control framework that we built, for others to now get across that moat. And so this is really about taking what is an extensive amount of work, and an extensive amount of expertise, IBM Promontory, you just mentioned, but they monitor over 70 regulatory obligations in over 20 jurisdictions globally, right? I mean this is a tremendous depth of expertise, and so having crossed the moat, and having built the bridge across it, this is where we can then help others to save time in this process of adopting public cloud for further workloads. >> You've mentioned workloads, you've talked about core financial workloads, but maybe give us a little insight on what type of workloads are the most suitable for the financial services cloud, because let's face it, most of the hardcore mission-critical workloads haven't moved, actually probably none of 'em have moved to the cloud, you kind of referenced that before. Ginni Rometty talks about that all the time. But what are the right workload strategic fits for your cloud? >> Yeah, you know you mentioned Ginni Rometty, and so I'll take a quick note there from some of the language that you'll hear her use, she talks about, there was chapter one of the cloud journey, and stuff that was on less sensitive data, analytics, some things on public information, were certainly done, also in finance and also in regulated industries in the cloud. And she talks about chapter two, chapter two being mission-critical workloads. And this program really is the definition of chapter two for the financial services industry. It is the enabling expertise, the enabling control set, the enabling security technologies, the enabling cloud services, for that chapter two, right, for that next layer of adoption of things that had been kept behind the firewall, had been kept in a private cloud context, can now be considered also for public cloud. And so easing that adoption, streamlining that process, et cetera, is really what we're looking to accomplish. >> I mean obviously IBM, huge presence in the banking community, is this really for just big banks? What about the ecosystem, what do you got in there for ISVs and SaaS providers? >> Yeah, you know, you asked me a question at the beginning here about COVID and what's happened, and I think, the transformation of ISV providers to become SaaS providers, the expansion of their capabilities being needed in payments and digital client experiences and such, also for regionals and second and third tier banking institutions and such, is as much of what is happening right now as anything else, amongst the first tiers, because there's just as much pressure for transformation and digital consumer experience, and other things like that, also in the regionals and second and third tiers. So part of our announcement is around the ecosystem of partners that we have now for the financial services cloud program. And that includes ISVs and SaaS providers that are servicing many different types of needs of institutions large and small, so we're seeing those that are servicing core banking, and payments, those that are servicing analytics use cases for this industry, and even HR function, just because of that concern about stewarding data well for these industries and those first tier banks, and so that transition to digital, that drive to infuse AI capabilities, the need to transform core banking, is something that's very much also happening within the ISV and SaaS providers, and we're thrilled with the wide variety of partner base that we're seeing develop there within our ecosystem for this program. >> I was talking to a CIO friend of mine several years ago, and he said to me, "You know, this idea of lifting and shifting, "it's fine, you get little cost savings, maybe, "but unless you change your operating model "and you drive an innovation agenda, "you really aren't going to get the type "of telephone number returns from cloud "that you would want or expect." So my question is around innovation, and we've said many times in theCUBE that the new innovation cocktail, it's not Moore's law anymore, it's the combination of data applying machine intelligence and then the cloud, and the reason why the cloud is important is scale, okay, there's maybe a little bit of cost as well, but it's also innovation. It's the ability to attract people into an ecosystem, and that resonates with line of business. If your cloud is just about making IT's life better, well that's nice, but what's in this announcement and in this initiative for the line of business? >> Yeah, it is all about the workloads. I always say that to me the cloud journey is about, number one your platform, which is the thing onto which you modernize. It is what are you going to get out of moving to containers, what are you going to get out of moving to microservices, how does that help all of those cloud metrics that you mentioned? But number two, it's about the workload, right, which workloads are we talking about, how will they deliver, how will those workloads be able to because of cloud deliver not just TCO but improvement in customer experience, how will those workloads be able to meet elasticity, resiliency, cybersecurity concerns, changes in the way the workforce is working these days, et cetera. And from the line of business perspective, there is a tremendous need to consume, for example, fintech-based innovation. But a lot of folks have struggled to move past POCs because of concerns about security and compliance, for those deployment scenarios, and so being able to bring the ISVs and SaaS providers, and then also fintechs into an ecosystem with a prescriptive and proactive security and compliance context is really what we're all about here. And that will enable a flourishing of adoption of innovation. >> You know, I always love to talk about the competition on these episodes. But I want to ask differentiation, how different is this, can I just go to any cloud supplier and get this, will I eventually be able to, what's IBM's differentiation, Hillery? >> Yeah, so you want to think of it that, in financial services, you are concerned, and you have to be concerned about everything. You have to be concerned about things into the details of the cloud itself, you have to be concerned about things that are related to the behavior and the permissions of your developers in that environment. Financial services cloud really has to be an end to end, soup to nuts conversation, and so this is a program of our public cloud, where end to end, we can stand behind and provide trust and resiliency and this policy framework, end to end within an environment that can be trusted for mission-critical workload. And so when we look at differentiation, our investments are in bringing together IBM's expertise all the way going back to regulations and security consulting that we've been doing for decades in this industry, applying that to that cloud context, taking capabilities that are developed all the way down into the transistors, investments we've made even into the silicon around how cryptography is done, bringing that into the cloud context. And so having brought those things together into our public cloud context, that's how we're able to solution this in a different way, because it really is end to end about the expertise, from all of that regulatory advising, that security context, all the way down into the silicon and the transistors, and I think that's a very unique value proposition, as a cloud provider, it's a tremendous opportunity for us to bring together those pieces. And to continue to be a trusted partner to these companies that we have long been a trusted partner of. >> Now of course you guys have a relationship with VMware, you were the first, actually, to announce a VMware cloud relationship. And so let's say, okay, I got some VMware workloads, I move 'em into your FS cloud. Make sure that I've got the security and compliance checked. Six months down the road, so I've done that sort of first step, what's next for me, is that the end, or are there other things on my journey? >> Yeah, so absolutely, I mean VMware is part of what we are solution financial services clients to, but also cloud-native, and OpenShift, containerization, that modernization journey, is an ongoing journey for everyone, and so to your point of what's next, we're seeing a continual conversation of balancing lift and shift and modernization across workloads, and there are different reasons at different points in time, for people to consider that. I think the key is that they trust where they are taking that data, and whatever the form is that the workload goes, it needs to be in the context of that trust around the data in a security context, and so we're absolutely seeing everything, honestly, from financial services institutions looking to engage with us, also in our new research innovation lab, where we're engaging directly with financial services clients that are trying to work through this differentiation, is it virtualization, is it containerization, is it even serverless? What is the right and most effective balance of how workloads are programmed and run for the next generation of banking. >> You know, Hillery, I've been doing a lot of interviews in the last decade, and it's been interesting to see the ascendancy of cloud, of course, but also the change in perception, particularly in financial services, in the early days of cloud, cloud was an evil word. The C that should not be named. And so I want to understand if I'm, and of course COVID has also changed the perception, because if you weren't digital and you didn't have cloud, you couldn't really transact businesses as well, you didn't have that business resiliency. So, what if I'm a financial services person now, okay, I'm through the knothole, I want to get started, where do I start? >> Yeah, well call us first, but past that, I think that the conversations, the first conversations that we're having with our clients are, number one, do you have an architecture? So is cloud not just a place, like I like to say, but is cloud a plan, is there an architectural plan to enable you to have consistency, for example, in your developer experience between your private cloud environment and your public cloud environment? Architecturally are there those foundational choices around common services about being able to deploy capabilities in one location, and develop them in another, et cetera. All those value propositions of what we have been creating around OpenShift and Cloud Paks in our public cloud, and consistency across different environments and such, I think that's the first thing to start with is architecting a cloud, not accidental usage of multiple environments, but architecting use of multiple environments. And then I think the second conversation is to make a security and compliance plan that is going to be robust enough to withstand even the intense scrutiny of a regulated industry CCO and risk team, and so that's the other foundational conversation that we're having with our clients, and helping them with, so we can provide services and reference architectures, and all that other kind of thing, to enable them to stabilize planning on both fronts, both architecturally for what cloud means in its entirety, not just a cloud, but in its entirety, all clouds, multicloud, hybrid cloud, et cetera. And then secondly, then, a comprehensive security plan for that public cloud choice, and that's what we're really locking down with this policy framework, is bringing standardization on that for public cloud. >> Well, lot of innovation for the financial services community, which is again your wheelhouse. I wrote a piece right around Think that IBM's future rests on its innovation agenda, and I'm glad you brought up the notion of private, public, and then the whole hybrid thing, because I see OpenShift as a key, and RedHat as a key enabler of that across whether it's cloud, on-prem, edge, across multiple clouds. That's an ambitious agenda, as somebody who's responsible for cloud. That is something that is real innovation, and really differentiable I think, in the marketplace, and probably pretty expensive to build out across all those different platforms. >> Yeah, it is, but I think on the word innovation, my mind, as an IBMer, goes to the IBM research division. Thousands of researchers globally, and they've very much been a part of this journey with us. The journey with us on containerization, the journey on workload modernization from monolith to microservices, the journey of our public cloud, and now also very much a part of our work in financial services, so our research division is this incredible gift and asset that we have, that is working with us also on our cloud security and compliance posture management, that security and compliance control center that we're talking about in this announcement, et cetera, and so them being a part of this innovation stream for us is a really exciting part, again, of bringing together all these different pieces that IBM has to offer in this space to make it all stack up, to be a cloud for financial services. >> I got a couple of little housekeeping items before we close here. This is announced for the US first, right? What about other regions, first of all, is that correct, and what about other regions? >> That's correct, and we are also announcing additional participation of global banking partners as well in this announcement. And so this is also again our initial public statement of our expansion past the US. >> Last question, so just give us a glimpse of the future, where do you want to be in a few years, thinking about let's say three years down the road, what's that outcome look like? >> Yeah, you know I think that three years from now, we would love to see that people are able to make a decision, going back to your question about the line of business owners, make a decision about what they're trying to accomplish with a workload, and not be held back by security and compliance concerns in terms of putting that workload where it needs to be, where it will be most efficient, and where it can be embraced by a set of cloud capabilities that enable it to move in a competitive pace forward, infusing AI into everything that is done. Leveraging the latest in technologies, and serverless computing and all these other kind of things that can facilitate a line of business delivering more value so that cloud really continues, but also realizes its promises in that chapter two version of the story, also for regulated industries and also for their mission-critical workloads. >> Well Hillery, good luck with this, I mean congratulations on the progress that you've made, really since you guys announced this late last year, and really excited to see this start to take off, and you're a great guest, love having you on, thank you so much. >> Thanks so much for having me, pleasure talking to you as always. >> All right, cheers. And thank you everybody for watching, this is Dave Vellante for theCUBE, and we'll see you next time. (calm music)

Published Date : Aug 14 2020

SUMMARY :

leaders all around the world, and CTO of the IBM cloud, always a pleasure to be here. Why does the industry need and the need to interlock and so being able to take the collaboration with B of A, and the need for it and cloud is fundamental in that equation. how the cloud is going to be secure, feature of the FS cloud. and so having crossed the moat, about that all the time. and stuff that was on less sensitive data, and so that transition to digital, and that resonates with line of business. and so being able to bring to talk about the competition of the cloud itself, you have Make sure that I've got the and so to your point of what's next, in the early days of cloud, and so that's the other and RedHat as a key enabler of that and asset that we have, This is announced for the US first, right? of our expansion past the US. that enable it to move in and really excited to see pleasure talking to you as always. and we'll see you next time.

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