(upbeat music) >> Hey everyone, and welcome back to theCUBEs continuing coverage of AWS re:invent 2021 live in Las Vegas. Lisa Martin here, with David Nicholson. We are running one of the industry's largest, most important hybrid tech events this year with AWS and its enormous ecosystem of partners. We've been talking yesterday and today about the next decade and cloud innovation. We're pleased to welcome back one of our CUBE alumni, Alan Henson, the Vice President of Pariveda Solutions. Welcome back to the program. >> Thank you, glad to be here. >> So talk to us about what's going on at Pariveda. What are some of the things that you're focused on in the energy space? >> So for us, specifically, we're looking at energy as it's redefining itself, right? It's no longer just oil and gas. It's no longer just coal. It's renewable energies, it's carbon capture, it's retail energy, it's power generation. We're trying to understand as this energy industry redefines itself, how companies are starting to participate in there and how technologies are really helping them as they redefine their business models and go through their digital transformations. >> I was doing some reading that Amazon is already the largest purchaser of renewable energy in the world and will be 100% renewable energy by 2025. Talk to me about the partnership with AWS. >> So our partnership goes back quite a while. We were one of their early partners. We saw the early potential of AWS, jumped in both feet in the deep end, and we've had a wonderful partnership ever since. More recently over the last couple of three years, as they've really matured their definition of energy, we've been right there with them, partnering with them on a number of different projects across multiple industries and really getting excited about how they define their journey going forward in the energy industry. >> We're in such a state of flux right now. We have been for quite a while, but talk about the energy transition. What is that? Why now? Are we all ready? >> Ooh, great question. So the energy transition is really about us as a society, looking to new sources of energy over fossil fuels. 83% of the world's energy today comes from fossil fuels, about 30% from coal, a little over 50% from oil and gas itself. We as a world are looking at this as this is energy that can't continue to be our primary source. It has been a pivot-able source of energy getting us here. It is cheap, it is reliable, it is abundant. It's very good at what it does today. However, it's causing harm. So we need to address that. So what we're doing looking forward is helping companies understand what does it mean to be net zero? What does it mean to monitor and capture your carbon? What does it mean to transition your business model from a pure oil and gas play to one that's looking at new energies like carbon capture, like wind, like solar. So we're helping all of these companies go through that journey as they figure out those next steps. >> So where does Pariveda come into the picture? Take this down to the level of an engagement with an energy company. Who are the people that you parachute in? >> Sure. >> To engage with the customer? Well let's talk about oil and gas first. The most near-term best solution that we're seeing is really about operational excellence. How can I better run my business so I reduce my footprint? Am I having better maintenance to reduce accidental spills? Am I controlling my unexpected emissions, like flaring? How can I use technology to help me run my business better? Then we have companies in the retail energy, who are looking at their customer base who are purchasing large amounts of energy, who they themselves are striving to be net zero by 2050, 2060 and creating solutions for them so they can begin to capture their carbon solutions. So we typically parachute in a couple of different types of groups. Pariveda is both an advisory services firm and a technology services firm. So based upon where a company is in their journey, we may start more in the strategy space, working with the C-Suite. What does it mean to build and structure an organization to strategically go after this new energy space or perhaps they're focusing more on operational excellence. They're trying to figure out how to leverage technology and process, to run their business better, more cost effectively. More importantly, more ESG friendly. >> ESG is a big buzzword these days. You were talking about conversations at the C-Suite level? Has it always been there or is that something that with climate change and all the things going on, you think of, you know, Hurricane Ida, the drought in California and the fires, the flooding in Washington, is that something that is now more of a focus of the C-suite level? >> I think it has to be. Global warming first became mainstream back in the seventies, when we first started realizing there was going to be an impact from our use of fossil fuels. Originally, it wasn't quite sure the scientific data wasn't there necessarily to support it. But now we're starting to see that there is a climate change. Whether or not it's caused by fossil fuels is a debate for another day. But we are starting to see that. As a result, we're also starting to see a lot of pressures coming from various different areas of our world, the financial industry, wanting to become a lot more transparent about their investment holdings. Which means they're looking at their portfolio and choosing whether or not to put investment into capital projects, which is the heart of oil and gas companies. We're seeing social pressers, not just with campaigns and protests, but where people are choosing to work, the products they're choosing to buy, the brand that they're using to associate their identity. And that's also creating pressures for the C-Suite to start to pay attention because that impacts their whole pipeline of talent. So I think we're starting to see that because of those impacts becoming much more far reaching than just some scientific publications. >> Well, the focus on people is critical. You know, we talk about often people process technology, but the people focus is critical, especially since this has such, from an optics perspective, global visibility. >> Yes, people is critically important, not just from a talent acquisition, but also from a talent development perspective. These organizations are going to be going through some pretty dramatic changes. They're going to be leveraging technology they're already familiar with, perhaps some processes they're already familiar with, but they're ultimately moving into new industries, new competitive markets. So you need to not only be able to recruit the top talent by promoting an image that people can align to, but also be able to build that talent internally so that you can make them effective as you go through these business model transformations. >> You know, there's been a theme that we've seen just in the first full day today here at AWS re:invent. And that theme is that the AWS ecosystem is thriving and critical to the success of what AWS is developing. You've given a great example of an organization, your organization, that connects or bridges the divide between technology and the value that technology can bring. You said it at the outset, you're not going in and talking technology first, typically. It's, let's talk about strategy. Let's talk about people and culture, and then let's find the tools that are best suited to leverage to achieve the goals. Because you started talking about energy, and it's like, well, so which compute instance do I need for that, exactly? Somebody has to connect those dots. >> Absolutely. That's what I love about AWS. They offer a broad suite of services in their overall cloud infrastructure that allow you to start in multiple areas. Let's start with one of the very first projects that we got into that really focused on operational excellence and improving how the organization ran its business. This is a public reference, I'm going to go ahead and say it, we did work with AWS, partnering with them at ExxonMobil to help them redefine how they collaborate with their engineering procurement and construction companies. So this was a cloud platform that allowed them to change the way they interface with those vendors as they took on these large capital projects. We were able to take time out of the system, help that organization run more profitably, which allows them to invest in that new energy technology. Then we moved to retail energy where we've been looking at a large adoption in IOT technologies. That IOT capability of AWS allows organizations to monitor their infrastructure, understand how their equipment is performing, where carbon emissions might be occurring, or other greenhouse gases might be occurring, and bringing that in. Then you bring in the AL and ML stack capabilities. One of the leading ways of detecting emissions right now is image machine learning around emissions, looking at satellite photos to see if there are changes in the atmosphere where there might be a methane leak. So all these technologies work together to help us derive better answers for how to be a better energy company and how to be a more environmentally friendly corporation. >> What's the customer flywheel like? You know, often we talk with AWS there, they talk about really-- we start backwards. We start from the customer, we work forward, our customer obsession. We saw the NASCAR slides this morning of all the logos and I'm sure many more that didn't fit. But talk to me about the alignment between Pariveda, your focus on the customers, how they help you guys innovate and create new solutions, I imagine similar culturally to AWS. >> That's one of my favorite aspects about being a premier partner with AWS is the cultural alignment. We have a process that we call right to left faking. It's beginning with business outcomes before we ever look at the technology, ever start to design the solution, ever start to build that solution. Are we meeting the end user's needs, and where that culturally aligns with AWS is it aligns with their working backwards process where they sit with their primary end users and pick some point in the future and say, if I were to do a press release today, announcing the solution that we just built, what would it say? And then if I had questions, I wanted people to be able to find answers to the frequently asked questions. What would be in those frequently asked questions and what would those answers look like? So those two approaches to starting with the right to left business outcome focus helps us begin with the most important thing that we call "jobs to be done". So we're not working on a symptom, we're working on the actual problem. And that's where we've really aligned with AWS and our cultures have helped us focus on the most critical issues at hand. >> So we've talked a lot about energy and your affiliation with AWS in these efforts, but tell us a little more about Pariveda in terms of in a more broad sense. What's the history? >> Sure. >> Give us the pitch. >> Yeah, absolutely. Pariveda has been around for over 18 years. It started with a vision that our mission should be about developing people to their fullest potential. Start there and everything else will come. Since then, we've developed into both a strategy services firm and a technology services firm where we want to bring together what we consider to be the three primary components of an enterprise architecture. Basically business, product, technology, all wrapped around strategy. And so we want to focus on those areas when we use those to help deliver projects. So whether it's technology, whether we're helping travel and hospitality companies that you probably would recognize, or we're working with sports leagues to help rebrand, we're working in the agricultural industry to change how they capture data from equipment in the field. To working in the medical industry, redefining the way that doctors work with your patients by capturing your entire conversation for them. So they're spending less time translating their notes and instead evaluating their notes to ensure top quality health care, to working energy. So we're based in North America. We have ten offices in the U.S., one in Toronto. We're about 750 strong. And we are really focused on deliberate growth versus just exponential growth. >> Well the outcomes focus is absolutely critical, as you talked about earlier. For every organization, you know, one of the things that we learned during the last 22 months is that real-time data access is no longer a "nice to have". It's absolutely essential. But we're also seeing every company's becoming a data company, but they have to learn how. How can we work with technology partners like AWS, like Pariveda, to be able to capture the value that it -- unlock it quickly so that we can iterate and be able to deliver, especially in this interesting climate that we're in and pivot and pivot and pivot. So that outcomes focus that Pariveda has, is really critical for enabling businesses in every industry to be able to survive and thrive these days. >> You said it well, we agree with you completely. What we've designed at Pariveda is what we call the modern data enterprise, where it looks at the holistic vision of becoming a data company, everything from governance to technology choices, to how I structure my organization to have the right roles, the right leadership, the right executive support, and thinking about the full picture of delivering a successful data platform so that we can really focus on something that one of my mentees calls "data liquidity". It's the ability of a company to convert their data to value as quickly as possible. In order to do that, you have to come at it from multiple angles. >> You do, and that's a competitive differentiator these days. >> Yes, absolutely. It's more than just "Let me bring you a data link and hookup some data pipelines". Again, if that's where you start, you're probably not starting in the right place. We want to start with the end users. What questions are they answering? What jobs they trying to get done? And then moving back and say, well, what data do we need? And what form do we need and how do we present it to them so they can do their job extremely well and create their own competitive differentiation. >> Right. That's really critical. Last question is -- we have just a few seconds left here, Alan -- is so much announced today alone. This is, like David said, the first full day of coverage at re:invent, but from a visionary perspective, what are some of the things that we can expect to see from Pariveda as we finish the year 2021 and enter 2022? >> So let me speak a little selfishly to the energy. What you are going to see is us as an organization are going to work side-by-side with AWS energy to help shape the picture. What does it mean to be an energy company? As these industries start to converge, we're going to build more holistic platforms and more holistic approaches so organizations can figure out "How do I still do the business I need to do today to fund the business I need to so tomorrow?" And you're going to start to see us bringing better messaging to that on both strategy, technology, and product approaches. >> Awesome. Alan, thank you for joining David and me, talking about what's going on with power data, awesome approach. I love the people focus. Great stuff. >> Lisa, David, thank you for having me. >> Oh, our pleasure. For David Nicholson, I'm Lisa Martin. You're watching theCUBE, the global leader in live tech coverage. (upbeat music)

>>mhm >>Hello welcome to this cube conversation here in Palo alto California and john for with the cube we had a great conversation around the rise of the cloud and the massive opportunities and challenges around analytics data ai suggestion. Air ceo of thought spot is here with me for conversation. Great to see you. Welcome back to the cube. How are you? >>Well john it is so good to be back. I wish that we could do one of those massive set up that you have and do this face to face but zoom is not bad. >>You guys are doing very well. We have been covering you guys been covering the progress um great technology enabled business. You're on the wave of this cloud analytics you're seeing, we've seen massive changes and structural changes for the better. It's a tailwind for anyone in the cloud data business. And you also on the backdrop of all that the Covid and now the covid is looking at coming out of covid with growth strategies. People are building modern or modernizing their infrastructure and data is not just a department, it's everywhere. You guys are in the middle of this. Take us through what's the update on thought spot. What are you guys doing? What do you see the market right now? Honestly, delta variants coming coming strong but we think will be out of this soon. Where where are >>we look I think it all starts with the users like you said the consumers are demanding more and more from the business they are interacting with. You're no longer happy with being served like uh I'm gonna put you all in a bucket and then Delaware services to you. Everyone's like look look at me, I have likes and dislikes that is probably going to be different from someone that you think are similar to me. So unless you get to know me and deliver bespoke services to me, I'm gonna go somewhere else who does that And the call that the way you do that is through the data that I'm giving to you. So the worst thing you can do is to take my data and still treat me like an average and numbers and what's happening with the cloud is that it is now possible and it wasn't okay. So I grew up in India where newspapers will always have stock market summary on like one full page full of takers and prices and the way it used to work is that you wake up in the morning you look at the newspaper, I don't know if you have had the same thing and then you call your broker is based on in place of that. Can you imagine doing that now? I mean the information is at your fingertips. Hurricane IDa either is actually going to enter in Louisiana somewhere. What good is it? Yesterday morning state on this morning state if I'm trying to make a decision on whether I should pack my stuff and move away or you know finding to from home depot supply chain manager. I shouldn't figure out what should I be doing for Louisiana in the next two days, this is all about the information that's available to you. If you plan to use it and deliver better services for your consumer cloud makes it possible. >>You know, it's interesting you mentioned that the old way things were it seems so slow, then you got the 15 minute quotes, then there's now a real time. Everything has to be real time. And clearly there's two major things happening at the same time which makes exciting the business model and the competitive advantages for leaders and business to use data is critical but also on the developer side where apps are being developed if you don't have the data access, the machine learning won't work well. So as machine learning becomes really courted driving ai this modern analytics cloud product that you guys announced brings to bear kind of two major lifts the developer app modernization as well as competitive advantage for the companies that need to deploy this. So you guys have announced this modern approach analytics cloud, so to speak. What are some of the challenges that companies are having? Because you gotta, if you hit both of those you're gonna right a lot of value. What are some of the challenges for people who want to do this modern cloud? >>I think the challenge is basically all inside in the company. If you ask companies why are they failing to modernize? They will point to what's inside, it's not outside the technology is there the stack is the vendors are there, It is sometimes lack of courage at the leadership level which is a huge problem. I'll give an example. Uh, we have recently announced what we call thoughts part everywhere, which is our way of looking at how to modernize and bring the data inside that you're looking forward to where you are because Lord knows we all have enough apps on our Octa or a single sign on. The last thing you need is one more how no matter how good it is, they don't want to log into yet under their tool, whether it's thought spot or not. But the insights that you are talking about needs to be there when you need. And the difference is uh, the fundamental approach of data analytics was built on embedded model. You know what we are proposing is what we call data apps. So the difference between data apps and the typical dashboard being embedded into your analytics model is sort of like think of it. Uh newspapers telephones and the gap in between. So there is newspapers radio that is walkie talkie and telephone. They're all different and newspapers get printed and it comes to you and you read in the morning, you can talk back to it, you can drag and drop, you can change it right walkie talkies on the other hand, you know, you could have one conversation then come back to that. Whereas phone, you can have true direction conversation? They're all different if you think of embedding it is sort of like the newspaper, the information that you can't talk back. So somebody resembling something that came out monday, you're going to a board meeting on Wednesday and you look at that and make decisions. That is not enough in the new world, you just can't do that. It's not about what a lot of tools can actually answer what the real magic the real value for customers are unlocked when you ask three subsequent questions and answer them and they will come down to when you hear what you have to know. So what? Right and then what if and then the last is what next Imagine you can answer those three questions every business person every time no matter how powerful the dashboard is, they will always have the next question. What? So what? Okay the business customers are turning so what is it good, is it bad? Is it normal or the next question is like now what what do I do with it two, the ability to take all these three questions so what and what a fun. Now what? That requires true interactivity, you know, start with an intent and with an action and that is what we are actually proposing with the data apps which is only possible if you're sitting on top of a snowflake or red shift kind of really powerful and massive cloud data warehouse where the data comes and moves with agility. >>So how has this cloud data model rewritten the rules of business? Because what you're bringing up is essentially now full interactivity really getting in, getting questions that are iterating and building on context to each other. But with all this massive cloud data, people are really excited by this. How is it changing business than the rules of business? >>Yeah. So think about, I mean topical things like there is a hurricane able to enter, hit the cost of the United States. It's a moving target. No one knows exactly where it is going to be. There is only 15 models from here. 10, 10 models from Europe that's going to predict which way it's going to take every millimeter change in that map is going to have significant consequences for lives and resources and money. Right. This is true for every business. What cloud does this? Uh you have your proprietary data for example, let's say you're a bank and you have proprietary data, you're launching a new product And the propriety data was 2025 extremely valuable. But what what's not proprietary but what is available to you? Which could make that data so much more relevant if you layer them on top census data, this was a census here. The census data is updated. Do you not want that vaccination leader? We clearly know that purchasing power parity will vary based on vaccinations and county by county. But is that enough? You need to have street by street is county data enough. If you're going to open startup, Mr Starbucks? No, you probably want to know much more granular data. You wanna know traffic. Is the traffic picking up business usually an office space where people are not coming to office or is it more of a shopping mall where people are still showing all of these data is out there for you? What cloud is making it possible? Unlike the old era where you know, your data is an SFP oracle or carry later in your data center, it's available for you with a matter of clicks. What thought sport modern analytics. Cloud is a simple thing. We are the front end to bring all of this data and make sense of it. You can sit on top of any cloud data and then interact with a complete sort of freedom without compromising on security, compliance or relevance. And what happens is the analysts, the people who are responsible for bringing the data and then making sure that it is secure and delivered. They are no longer doing incremental in chart updates and dashboard updates. What they're doing is solving business problems, business people there freely interacting and making bigger decisions. That actually adds value to their consumers. This is what your customers are looking for, your users are looking for and if you're not doing it, your competitor will do that. So this is why cloud is not a choice for you. It's not an option for you. It is the only way and if you fail to take that back the other way is taking the world out of a cliff. >>Yeah, that's I love it. But I want to get this uh topic of thoughts about anywhere, but I want to just close out on this whole idea of modern cloud scale analytics. What technology under the hood do you guys see that customers should pay attention to with thought spot and in general because the scale there. So is it just machine learning? We hear data lakes, you know, you know different configurations of that. Machine learning is always thrown around like a buzzword. What new technology capability should every executive by your customer look for when it comes to really doing analytics, modern in the cloud >>analytics has to be near real time, Which means what two things speed at scale, make sure it's complex, it can deal with complexity in data structure. Data complexity is a huge problem. Now imagine doing that at scale and then delivering with performance. That means you have to rethink Look Tableau grew out of excellent worksheets that is the market leader, it is a $40 billion dollar market with the largest company having only a billion dollars in revenue. This is a massive place where the problems need to be solved differently. So the underlying technology to me are like I said, these three things, number one cannot handle the cloud scale, you will have hundreds of billions of rows of data that you brought. But when you talk about social media sentiment of customers, analysis of traffic and weather patterns, all of these publicly available valuable data. We're talking trillions of rows of data. So that is scale. Now imagine complexity. So financial sector for example, there is health care where you know some data is visible, some data is not visible, some some is public assumption not or you have to take credit data and let it on top of your marketing data. So it becomes more complex. And the last is when you answer ask a question, can you deliver with absolute confidence that you're giving the right answer With extremely high performance and to do that you have to rebuild the entire staff. You cannot take your, you know, stack that was built in 1990s and so now we can do search So search that is built for these three things with the machine learning and ai essentially helping at every step of the way so that you're not throwing all this inside directly to a human, throw it to a i engine and the ai engine curates what is relevant to you, showing it to you. And then based on your interaction with that inside, I improve my own logic so that the next interaction, the next situation is going to be significantly better. My point is you cannot take a triple a map and then try to act like this google maps. One is built presuming and zoom out and learn from you. The other one is built to give you rich information but doesn't talk back. So the staff has to be fundamentally rebuilt for the club. That's what he's doing. >>I love I love to buy direction. I love the interactivity. This topic of thought spot everywhere, which you mentioned at the beginning of this conversation, you mentioned data apps which by the way I love that concept. I want to do a drill down on that. Uh I saw data marketplace is coming somewhat working but I think it's going to get it better. I love that idea of an app um, and using as developers but you also mentioned embedded analytics. You made a comment about that. So I gotta ask you what's the difference between data apps and embedded analytics? >>Embedded analytics means that uh you know the dashboards that you love but the one that doesn't talk back to you is going to be available inside the app that you built for your other So if a supply chain app that was built by let's say accenture inside that you haven't had your dashboard without logging into tablet. Great. But what you do, what's the big deal? It is the same thing. My point is like I said every time a business user sees a chart. The questions are going to come up. The next 10 question is where the values on earth for example on Yelp imagine if you will piece about I'm hungry. I want to find a restaurant and it says go to this burrito place. It doesn't work like that. It's not good enough. The reason why yell towards is because I start with an intent. I'm hungry. Okay show me all restaurants. Okay I haven't had about it for a while. Let me see the photos. Let me read the reviews. Let me see if my friends have eaten, let me see some menu. Can I walk there? I do all of this but just what underneath it. There is a rich set of data that probably helped have their own secret source and reviews and then you have google map powering some of them. But I don't care all of that is coming together to deliver a seamless experience that satisfies my hunger. Which will be very different from if you use the same map at the same place you might go to an italian place. I go to bed right. That is the power of a data app in business people are still sitting with this. I am hungry. I gotta eat burrito. That's not how it should be in the new world. A business user should have the freedom to add exactly what the customers require looking for and solve that problem without delay. That means every application should be power and enriched with the data where you can interact and customized. That is not something that enterprise customers are actually used to and to do that you need like I said a I and search powering like the google map underneath it, but you need an app like a yelp like app, that's what we deliver. So for example, uh just last week we delivered a service now app on snowflake. You know, it just changes the game. You are thinking about customer cases. You're a large company, you have support coming from Philippines and India some places the quality is good. Some places bad dashboards are not good enough saying that okay, 17% of our customers are unhappy but we are good. That's not the world we live in. That is the tyranny of >>average, >>17% were unhappy. You got to solve for them. >>You mentioned snowflake and they had their earnings. David and I were commenting about how some of the analysts got it all wrong. And you bring up a really good point that kind of highlights the real trend. Not so much how many new customers they got. But there do what customers are doing more. Right? So, so what's happening is that you're starting to see with data apps, it does imply Softwares in there because it's it's application. So the software wrapping around data. This is interesting because people that are using the snowflakes of the world and thought spot your software and your platform, they're doing more with data. So it's not so much. I use snowflake, I use snowflake now I'm going to do more with it. That's the scale kicking. So this is an opportunity to look at that more equation. How do you talk >>with >>when you see that? Because that's the real thing is like, okay, that's I bought software as a service. But what's the more that's happening? What do you see >>that is such an important point? Even I haven't thought about it that john but you're absolutely right. That is sometimes people think of snowflake is taking care of it and no. Yeah, yes, Sarah later used to store once and zeros and they're moving it into club. That is not the point. Like I said, marketplace as an example when you are opening it up for for example, bringing the entire world's data with one click accessible to you securely. That is something you couldn't do on number two. You can have like 100 suppliers and all of a sudden you can now take a single copy of data and then make it available to all of them without actually creating multiple copies and control it differently. That's not something without cloudy, potentially could do. So things like that are fundamentally different. It is much more than like one plus one equals two. It is one plus one is 33. Like our view is that when you are re platform ng like that, you have to think from customer first. What does the customer do? The customer care that you meant from Entre into cloud or event from Teradata snowflake. No, they will care if their lives are better. Are they able to get better services are able to get it faster. That's what it is. So to me it is very simple. The destiny of an insight or data information is action, right? Imagine you're driving a car and if your car updates the gas tank every monday morning, imagine how you know, stressful your life will be for the whole week. I have to wait until next monday wanting to figure out what, whether I have enough gas or not, that's not the new world, that information is there, you need to have it real time and act on it. If you go through the Tesla you realize now that you know, I'm never worried about mileage because it is going to take me to the supercharger because it knows what I need to get to, it knows how long it is going to be, how bad the traffic is. It is synthesizing all of that to give me peace of mind. >>So this is a great >>conversation. That's a >>great question. It's a great conversation because it's really kind of brings in kind of what's happening, you see successful companies that are working with cloud scale and data like you're talking about, it's you get in there, you get the data, the data apps and all of a sudden you hit it, you hit the value equation and it's like almost like discovering oil all of a sudden you have a gusher and then people just see massive increase in value. It's not like the outcome, it's kind of there, you've got to kind of get in there and this is the scale piece and you see people having strategies to do that, they say okay we're gonna get in there, we're going to use the data to iterate but also watch the data learn where's that value, This is that more trend and and there's a successful of the developing. So I have to ask you when you, when you talk about people and culture, um that's not the way it used to be, used to be like okay I'm buying an outcome. I deployed some software mechanisms and at the end of the day there's some value there. Maybe I write it off maybe I, you know, overtime charges and some accounting thing. All changed the culture and the people in charge now are transforming the management techniques. What do you see as a successful mindset for a customer as they managed through these new paradigms and new new success formulas. >>I see a fork in leadership when it comes to courage. There are people with the spine and there are people without the spine and the ones with the spine are absolutely killing it. They are unafraid. They are not saying, look, I'm just going to stick with the incumbents that I've known for the last 20 years. Look, I used to drive a Toyota forever because I love the Toyota. And then you know after Nutanix IPO went to Lexus still Toyota because it's reliable. I don't, I'm not a huge card person. It works. But guess what? I knew they were missing Patrick and I care about the environment. I don't want to keep pushing hydrocarbons out there. It's not politics. I just don't like burning stuff into the earth atmosphere. So when Tesla came out, it's not like I love the quality I don't personally like alone mask, you know after that Thailand fiasco of cave rescue and all of that. But I can clearly see that Toyota is not going to catch up to Tesla in the next 10 years. And guess what? My loyalty is much more to doing the right thing for my family and to the world. And I switched this is what business leaders need to know. They can't simply say, well, tabloid as search to. They're not as good as thought sports. We'll just stick with them because they have done with us. That's what weak leaders do and customers suffer for that. What I see like the last two weeks ago when I was in new york. I met with them. A business leader for one of the largest banks in the world with 25,000 people reporting to him. The person walks into the room wearing shorts and t shirts uh, and was so full of energy and so full of excitement. I thought I'm going to learn from him and he was asking questions about how we do our business in bed and learning from me. I was humbled, I was flawed and I realized that's what a modern business leader looks like. Even if it is one of the largest and oldest banks in the world, that's the kind of people are making big difference and it doesn't matter how all the companies, how old their data is they have mainframes or not. I hear this excuses all the type of er, mainframes, we can't move, we have COBOL going on. And guess what? You keep talking about that and hear leaders like him are going to transform those companies And next thing you know, there are some of the most modern companies in the world. >>Well certainly they, we know that they don't have any innovation strategy or any kind of R and D or anything going on that could be caught flat footed in the companies that didn't have that going on, didn't have the spine or the, the, the vision to, to at least try the cloud before Covid when Covid hit, those companies are really either going out of business or they're hurting the people who were in the cloud really move their teams into the cloud quicker to take advantage of uh, the environment that they had to. So this became a skill issue. So, so this is a big deal. This is a big deal. And having the right skills are people skilled, it will be a, I both be running everything for them. What is your take on that? >>This is an important question. You can't just say you got to do more things or new things and not take care of all things. You know, there's only 89, 10 hours so you can work in their uh, analysts in the Atlantic species constantly if your analysts are sitting there and making incremental dashboards and reports change every day and then backlog is growing for 56 days and the users are unhappy because you're not getting answers and then you ask them to go to new things. It's just not going to be enough and you can hire your way out of it. You have to make sure that if you say that I have 20 100 x product already, I don't want 21st guess what? Sometimes to be five products, you need to probably go to 21 you got to do new things to actually take away the gunk off the old and in that context, the re skilling starts with unburdening, unburdening of menial task, unburned routine task. There is nothing more frustrating than making reports and dashboards that people don't even use And 90% of the time analysts, they're amazing experiences completely wasted when they're making incremental change to tabloid reports. I kind of believe thought spot and self service on top of cloud data takes away all of that without compromising security and then you invest the experienced people. Business experience is so critical. So don't just go and hire university students and say, okay, they'll go come and quote everything the experience that they have in knowing what the business is about and what it matters to their users, that domain experience and then uplevel them res kill them and then bring fresh energy to challenge that and then make sure there is a culture that allows that to happen. These three things. That's why I said leadership is not just about hiring event of firing another, it's about cultivating a culture and living that value by saying, look if I am wrong, call me, call me out in public because I want to show you how I deal with conflict. So this is I love this thing because when I see these large companies where they're making these massive changes so fast, it inspires you to say you know what if they can do it, anyone can do it. But then I also see if the top leadership is not aligned to that. They are just trying to retire without the stock tanking too much and let me just get through two more years. The entire company suffers. >>So that's great to chat with you got great energy, love your business, love the energy, love the focus. Um it's a new wave you're on. It's a big wave um and it's it's relevant, it's cool and relevant and it's the modern way and people have to have a spine to be successful if not for the faint of heart, but the rewards are there if you get this right. This is what I I love about this new environment. Um so I gotta ask you just to kind of close it out. How would you plug the company for the folks watching that might want to engage with you guys. What's the elevator pitch? What's the positioning? How would you describe thought spot in a bumper sticker or in a positioning statement. Take a minute to talk about that. >>Remember martin Anderson said that software is eating the world, I think it is now time to update that data is eating everything including software. If you don't have a way to turn data into bespoke action for your customers. Guess what? Your customers are gonna go somewhere where they that's happening right? You may not be in the data business but the data company is going to take your business. Thought spot is very simple. We want to be the friend tent for all cloud data when it comes to structured because that's where business value numbers is world satisfaction and dissatisfaction for reduces allying it is important to move data to action and thought Spot is the pioneer in doing that through search and I >>I really think you guys want something very powerful. Looking forward to chatting with you at the upcoming eight of a startup showcase. I think data is a developer mindset. It's an app, it's part of everything. It will. Everyone's a data company, everyone is a media company. Data is everything you guys are on something really big and people got a program it with it, make experiences whether it's simple scripts, point and click. That is a new kind of developer out there. You guys are tapping into it. Great stuff. Thank >>you for coming on. Thank you john it's good to talk to you. >>Okay. It's a cube conversation here in Palo alto California were remote. We're virtual. That's the cube virtual. I'm sean for your host. Thanks for watching. Mhm. Mhm