>> from the Cosmopolitan Hotel in Las Vegas, Nevada. It's the Cube covering Cooper inspired 2019. Brought to You by Cooper. >> Welcome to the cue from Cooper inspired 19 at the Cosmopolitan in Las Vegas. I'm Lisa Martin, and I'm very pleased and honored to be joined by Dr Deepak Chopra, world renowned pioneer in integrative medicine and personal transformation. Doctor Chopper. What a pleasure to have you on a huge It's wonderful to be with. So here we are Ready Technology conference. I know you talk a lot of different types of guns, and if we look at technology these days, we can't get up without it, right? It's our alarm clock in the morning. We're listening to podcasts or radio dot Thomas. We're getting ready for work. It's an essential component of our allies, but also something that if you look on the other side, it's bombarding us constantly with opportunities to talk to this person or to buy this or that as an expert in the human brain and consciousness were some of the observations that you've seen where way can really tie together technology to help us be more mindful. >> My first world, you have to realize that technology is our creation in my opinion technologies, actually an aspect of human evolution it's now happening is part of a revolution. It's also an aspect of cultural evolution. So when you say we're constantly bombarded by it, that implies a certain element of victimization by our own creation. So we don't need to do that. You know, technologies neutral. You can hack with it. You can mess up in election with it, you can cause destruction with it. You can increase inflammation in the body with it by sending somebody an emoticon that is upsetting to them. Or you can use technology to heal yourself on. Ultimately heal the ecosystem and the world. So, personally, I am a big fan of technology. If you don't relate to technology, you will become irrelevant. That's a Darwinian principle. Either you adapt and use it or they're not. >> That's a really interesting way of putting it. You're right. If you're not using it and adopting it and being receptive to the positive changes that it can bring in our lives, you will be irrelevant. What are some of your recommendations for people everyday people to be able to use it for just getting more center rather than protect my email. I have attacks. I have to respond to my >> so my push the activity Every days I have technology time, morning and afternoon. Have relationship game. Have meditation time, healthy eating time have playtime, recreation time have slipped out. So whenever you're doing something, you do it with full awareness. Whether it's technology speaking to another person, the most important activity in your life is what you're doing. Right now. The most important person in your life is the one in front of you Right now. Most of one thing to do with technologies to be fully engaged only when you're doing not, otherwise, schedule it. >> I love that. I love that you have all of these great times. A scheduled part of mutes wondered how much of this is psychological about actually controlling yourself? That's sort of common sense, but it's also in this day and age one of the hardest things to do here we are at a conference about business Spend management, where Cooper is talking to their businesses and every industry about you need to have control over your budget over your spend. It's sort of the same thing with technology. How do we actually use it to establish those schedules established that control that allows to take advantage of it also allows us to sit back, relax and enjoy the Now, >> you know, I don't like the word control, obviously. Okay, My word for that is be aware. So be aware of yourself and be aware of the fact that everything that's happening to you in the world is reflection of yourself. So if you find the world insane that question your sanity if you find the world melodramatic, hysterical question, your aspect of melodrama and his Syria, if you find the world centre, it's because your center and so the Boston born thing is self awareness, period >> like that and you're right. That's a >> much more you for Mr Ward, then control awareness. It's It's a more peaceful, I think, More action taking word. So I listened. T you started a podcast series this year. Infinite potential. So I know that you're not only using technology to continue reaching the folks who've been following you for many years, but now a new audience getting to tell stories in a different way. And I heard a two part podcast years where you were talking about a I and so one of the things that I wanted to talk to you about is this deep. So how are you leveraging a I to share your daily reflections, reach a bigger audience and help us become more aware? >> So my personal interest all my life as you mentioned, is well being personal transformation. I'm using deep learning, artificial intelligence, augmented immersive experiences, virtual reality, biological feedback, neuro plasticity, epi, genetics, all as a means for well being and personal transformation. So the future well being is very precise. It's very personalized because no two people react to the same similares, whether it's a diet or a compliment or in a front in the same way artificial intelligence can. If you want, help me know everything about you. Everything, how your mind works, how your emotions work, how your body works and the relationship with that. So one of the things I'm examining right now is 2,000,000 jeans in our body which are not human, which microbial is called the microbe microbiome. It's actually as significant as human genes in determining your state of well being by analyzing the microbiome through artificial intelligence and deep learning. You can killer well being interventions very personally and very predictably and, of course, requiring your participation. You become your own healer of co healer in the sense artificial intelligence for deep leading off gene expression. Not just jeans. Because genes are not now owns their verbs. What are they doing? What are they up to right now? The genes that are responsible for healing active are the genes that are responsible for inflammation or disease Inactive. What most of your audience may not know is that only 5% of genetic mutations that give rise to disease fully penetrate, which means only 5%. Which means the guarantee. The disease. If you have ah Braca gene for breast cancer, you're going to get breast cancer for that. Also, new technologies like Christmas you'll be able to read the barcode of a gene, cut the hunt footed or deleting harmful Julin Jean insert the healthy, and so that will solve that problem. And it's happening very soon. It's in the works, but 95% of illness, even with the genetic mutations that predispose you to a less, are not predictable dependent on your lifestyle. Now it was in the past. You couldn't measure that. Today you can. You can measure sleep. You can measure dream, sleep deep sleep. You can measure exercise. You can measure heart rate variability. You can measure gene expression and you can digitize the whole thing. So with that, we have an amazing new frontier in medicine. The three dimensional model of pharmaceuticals has very limited application, only an acute illness. The future off treatment even will be through technology. So in five years you go to a doctor's office. They might give you a V R session instead of writing a prescription. >> Well, in a lot of advanced technologies are being utilized now in medicine, seeing a doctor virtually through computer, exactly telemedicine being able to treat more people faster. But it's like were in >> the first minute of on there if I >> were in the in the puberty. Yeah, you know, puberty is a time of challenge, and >> true and and >> so were the adolescence of our use of technology is getting richer. >> So when we look at all of the applications for the emerging technologies that you mentioned it so much good that can happen, we can become so much more aware of our own and take don't take control. I know you don't like that word, but take ownership, Influence, Influence Yes, >> if we look at some of the negative consequences of artificial intelligence machine learning. I was fascinated by your podcast with Christopher Whitely and how incredibly potent Cambridge Analytica waas in changing the course of American history. >> And it could ruin democracy. Yes, So we need to have surveillance. We need to have, you know, chords for keeping it secure. Yes. So even these problems, by the way, can be solved by technologies >> they can. It's sort of a catch >> 22 isn't it? >> Yes, but the same time here we are, freely as just consumers. And one of the things that Cooper is talking about is making a purchasing decision, making buying management in business. As easy as it is for us consumers, you know you need something, you go on amazon dot com and there is click to buy. It shows up so quickly you've forgotten what you ordered. It's like your birthday. So there are so many advantages. At the same time, it's creating a lot of challenges with >> this conversation is going to help solve those challenges because the more we have this conversation in social media, in education facilities, even an entertainment, we're writing a new story together. >> And that story is that narrative is so powerful. Yes, absolutely. You're right. It's everything but going back to your word awareness. That's what So money, whatever the causes, really needs to have us that consistent. It's not just saying it a few times here. They're on different media, right? It's not consistent, >> consistent messaging. And in my mind that messaging is one thing. It's been my mission statement for the last 35 years. Way have to accelerate collective consciousness in the direction of a more peaceful, just sustainable, healthier and joyful work. We have to eliminate war. We have to eliminate equal destruction. We have to eliminate to climate change way have the technology to do it. But now we need to harness the collective intelligence, the collective creativity and the collective impulse for love and compassion to technology, and we'll do it. >> I like that. You sound very definitive. We will do it first, though some of those naysayers who don't believe climate change Israel, for example, How do you advise whether it's a government organization for people to start looking at? Use the technology? Look at the data, start being receptive to the fact that changes happening. But we could harness the power of it for so many good application. >> It was in this year's. It's not without arguing with them on. Data helps, but scientific data never changed a broader revolution. You need data. You need science, which you need collective emotional connection. If you don't have that emotional and spiritual connection, if you don't see that the air is your breath. If you don't see that the rivers and waters in the ocean are your circulation. If you don't see that the earth is recycling is your body. If you don't see that what we call the environment is their extended body. You have a personal body and the university body, and if you're not emotionally tied to that, then scientific did does >> such an interesting concept. We just think, Well, the data's there, it shows this. Therefore, it is what you're saying. We have to have an emotional connection. >> Yes, data by itself, science were itself faxed by itself. Don't change the world. But when facts are tied to an emotional story, everything changes. >> So, wrapping things up here, I know that you are working to create a diversion of Dr Deepak Chopra that will live forever that will be able to continue to inspire. Many generations >> have been working on this. It's actually a stealth project, so I can't give details. But I've been working on this for more than a year now, and where we are is I will soon have a version of myself, my mind twin that will know everything that I've ever said. But we'll also through deep learning, continue to learn and we lived for generations are from gone or perhaps eternally and we'll communicate with the world even when I'm physically nor president and because it will be learning as we go along and incorporating everything into my take on what is reality. What is fundamental reality, what is consciousness? It will be much smarter than I am. >> So you think that a I and consciousness are really going to be able Thio merge together to continue to evolve rather than you think about a way I take stated from the past and the present to try to predict the future. But you see them as living some bio symbiotically, eh? I >> do. But we have to be careful here will never have subjective consciousness. Okay? Never. It may replicate insight and intuition and creativity and even vision, but it won't be able to fall in love. >> That's good. I was a little worried about that on >> it will not be able to address experientially what comes from, um, meditation and other reflective enquiries that transcend human thought. So, you know, science is a system of thought, just like mythology, religion, philosophy, theology, our systems of thought. No system of thought can actually access reality till you go to the source of thought, which is consciousness >> source thought. Dr. Deepak Chopra. What a pleasure to have you on the Cube. Thank you so much for joining me this morning. I know you've got to get off your keynote, but it was very much a pleasure. >> Thank you. My pleasure. >> Excellent for Dr Deepak Chopra. I'm Lisa Martin. You're watching the Cube from Cooper inspired 19. Thanks for watching

>> Narrator: From the Cosmopolitan Hotel in Las Vegas, Nevada, it's theCUBE, covering Coupa Inspire 2019, brought to you by Coupa. >> Welcome to theCUBE, Lisa Martin on the ground at Coupa Inspire'19 from the Cosmopolitan in Vegas. And I'm pleased to be joined by one of Coupa's spend setters from Highmark Health, Gary Foster, VP of Procurement. Gary, welcome to theCUBE. >> Thank you, it's pleasure to be here. >> So we're here with about 2,300 folks or so I think this is the eighth Coupa Inspire. Lots of energy and excitement this morning in the general session as Rob kicked that off. There is some of the interesting things that I've learned about Coupa in the last short while including this morning was that there's now $1.2 trillion of spend going through being managed by the Coupa platform. Tremendous community of data. And so imperative as the role of Chief Procurement Officer is changing, the CFO is changing. You are a veteran in the procurement industry. Before we talk about Highmark Health, give me a little bit of an overview of some of the things that you've seen change in procurement and where you think we are today in terms of that role being not only very strategic, but very influential to the top line of a business. >> Okay, it's a great question. I have spent a little over three decades in procurement. We've come a long way from back then. There was a lot of carryover from the industrialization era, and post-World War II and Korean War era, et cetera. Where really wasn't even called procurement it was purchasing. And there was a bit of the darling in the manufacturing industry, because that had such a high impact on the cost of goods sold. And as you got into other organizations, it was kind of relegated to a back office function, very transactional, very administrative, very clerical. So it really took someone with a lot of guts and a lot of vision to say we can be more than that. We can provide insights, we can deliver efficient transaction work and free up people to do more advisory type of roles. So I'm pleased to say I experimented with that early on in my procurement career. And that has been the shift that I think is continuing on. The whole buzz around digitization is another enabler to free up the talent that we have, that we can put into providing insights and predictions and becoming true strategy advisors to the business. So when the most recent, I've had for teams that I've taken over to either completely transform or build from the ground up. And this most recent one, I've sort of mashed up a lot of things that I've learned over the past three decades, to try to prepare them for where I believe that the profession is going, where I believe the function is going. Back to your original question. It's really evolved a lot from that back office transactional, just focus on price, a little bit on supply reliability, if it was in manufacturing, to slowly but surely started evolving to, what can you do to help us with some business objectives? And do we trust you with some important strategic initiatives that we need to accomplish as a company or in my business? >> Right, so it sounds like early on that you had this awareness of, there's pockets, there's silos of spend and purchasing happening there that we don't have the visibility into, 'cause we're talking a lot about that today with, that's what today's CPO and CFO really need is that visibility and control. >> Gary: Right. >> Especially as all of these forcing functions or disruptors happen, the more regulatory requirements or companies growing organically or inorganically. And suddenly, there's many, many areas within a business that are buying and spending. >> Right. >> And if they don't have that awareness and visibility into it, not only is it obviously, it's a cost issue, but one of your points to the resource utilization perspective. There's a lot of opportunities miss. So it sounds like you kind of saw that early on in your career, that there are things going on, we need to get visibility into all of this. >> Yes, yes. And it's, that's probably the, that's one of the foundational building blocks is to get a good handle on where's the money going. So the financial side of the house understands it from their journal entries and from their cost centers. But procurement, really great world class procurement, brings a different lens that the business doesn't think of. And that the financial industry, financial segment of the business doesn't think of. So that's, but you're really kind of a chicken and egg thing, you can't really provide the insights, if you don't have your hands on the information. And the information is got to be usable, right? Data versus information-- >> Absolutely. >> Quandary. That's very much the case with procurement. But you can't get bogged down and going for perfection, because then you'll just, analysis paralysis. You won't get out of that cycle and you'll never be able to provide. So you have to know, you have to have a gut feel that this is enough, this is directionally correct. Let's take this to the next level. Let's start moving with, here are the patterns that we see, here's what we think is happening, here's where we think there are issues, right? So those are, I think, are some of the foundational pieces to the spend analysis question. >> So talk to us a little bit about Highmark Health. What you're doing there and how you guys are really focused on changing America's approach to healthcare? Which I think would be welcomed by a lot of people, by the way. >> (chuckles) Yes, we have a very, very ambitious goal. We believe we can be a catalyst to change healthcare in America. >> Lisa: How so? >> Well, first of all, we think that the model was wrong. If you think about the way that the healthcare industry has grown up in the US, you went to a hospital because you were either sick or injured. You had to go to those locations. You had to follow those procedures. You had to fill out those forms. You had to, you went to where the care was, and you had to bend to your schedule to whatever was available, right? We've all experienced trying to get an appointment with a doctor, and it's four months out, right? So we're doing, this was a year and a half ago, we introduced same-day appointments. So we have both a hospital system and an insurance company. So we can see the whole value chain-- >> Lisa: Okay. >> Through the healthcare experience. And one of the fundamentals that we're doing is, we're trying to bring a retail mindset to healthcare. >> Where the wellness comes to- >> You, as opposed to you having to go somewhere to access your health or to get connected with experts that can advise you or for checkups, et cetera. You're wearing an Apple Watch, that's only one of those Fitbits, et cetera. There's a multitude of wearables that are coming. The combination of IoT, and healthcare and big data is intersecting at a rapid rate where we will be, we are already able to look at millions of records, of chart information about patterns of diagnoses. And we know that the data tells us that if we can get people to engage in their health and make small changes, and just learn more, be educated and learn more about how, we know that the long-term costs of their healthcare will go down. So we are looking to partner, obviously, can't do this all on our own. >> Right. >> So this is not a David and Goliath kind of a thing. So we're looking actively to partner with breaking company, lead companies and breaking technology companies to be partners with us on this journey of how do we bring health to people and help improve their health, lower their disease rates, provide a better quality of life, lower their cost of health care, lower all the complications, you can see the graphs, right? It all runs, as you get as you get older, if you don't take care of yourself. >> Lisa: Right. >> The complications of healthcare issues just go exponentially up. And we know we can bend that curve down if we can transform the way that health is thought of and delivered to people in the country. >> Well, I'm already signed, you got me. So talk to me, though, about from a technology perspective. If we think about all the emerging technologies, you mentioned IoT, millions and millions of devices, we are sometimes overly connected. >> Gary: Yes. >> What is the opportunity that Highmark is working on with Coupa to be able to start changing that mindset and bringing that retail model to healthcare? How are they hoping to ignite that? >> Well, it's not on a direct connection with Coupa. Coupa is our procuring platform. So it enables us to provide efficient transactions and we get data insights. Coupa is very much an enabler for us in this process. What I would say is, and this goes back to the evolution of procurement as a profession, by having Coupa and other technologies at the fingertips of my team, it frees them to immerse themselves into their clients' business as well as their categories. So if they're, if I have someone who's a category manager of digital marketing, they can immerse themselves into that, and they can work that, my folks go, they attend senior level staff meetings, they have one on ones with executive VPs, they co-locate with the client on a regular basis. We really immerse ourselves into it. What Coupa is doing is it's allowing us to spend less time on transactions and process, and more time learning the business, more time understanding the industries that they operate in, looking for innovation, and bringing those innovative partners to the business that wouldn't necessarily have happened on its own. We have this incredible network, particularly if we have people that really, really have a passion for procurement, and really have a passion for being intimate with the customer. I know it's an overused phrase, but the trusted advisor status is definitely where we should be. That's an, the Coupa org, the Coupa platform, and tools enable my team to have, to bring those insights and those opportunities to the business. And we've gotten tremendous accolades from the CEO through the entire C-suite, about the level of business partnership that the procurement organization has, with all of the various areas of the Highmark organization. >> So you have this visibility now that you didn't have before with Coupa? >> Yeah. >> This control. Sounds like your resources and different parts of the organization are much better able to use their time to be strategic on other projects and to really start bringing that retail experience out there. Coupa kind of as, you mentioned, as an enabler is really foundational to that. I know you've actually won some awards. I think, Rob Bernstein actually mentioned this on stage this morning that you took top honors at the Procurement Leaders, Inaugural America's Procurement Awards. >> Gary: Yes. >> You've also been recognized as a Procurement Leader of the Year for transforming Highmark Health. What I love about the story is that showing how procurement, not only has it transitioned tremendously to be very strategic, but you're helping to transform an industry by getting this visibility on everywhere, where there's spend there, that operationally, Highmark Health seems to have a big leg up. >> Yes, yeah. No one could be everywhere at once. And if we can earn that trust, then the people in the business who are hired to play certain roles, strategy, development, or whatever, if they're, if they will, let us help them with our expertise, they can spend, they're more effective in their role. >> Right. >> Because they're not doing procurement work. They're not talking to suppliers. They're not negotiating deals. They're not looking, then let us provide that service, that professional service to them, really, as a consultant, as an advisor, and bring companies that, the more we get in depth into understanding the industries that we're buying in, the more we're learning about emerging companies. Who are the innovators? Who are the disruptors? Bringing those organizations because we're studying that in our markets, to our business partner, and making that introduction, which sparks an idea, which sparks an opportunity for the two to work together collaboratively on something new, or to resolve an issue that has not been addressed and no one found an answer to in the past. >> Well, you've put this really strong foundation in place that not only gives you the visibility and control, but it's going to allow Highmark Health on this ambitious goal, as you mentioned, about bringing wellness to us. And of course, there's the whole, there's the human in the way. So maybe tomorrow, Deepak Chopra, who's keynoting, will be able to give you guys some insight into how to help these people. And it's all of us people, right? Really embrace mindfulness, to be able to focus more on our passions. But what you guys are doing to transform healthcare is really inspirational so Gary, thank you-- >> Thank you very much. >> For joining me on theCUBE today. >> It was a pleasure. >> Likewise. For Gary Foster, I'm Lisa Martin. You're watching theCUBE from Coupa Inspire'19. Thanks for watching. (upbeat music)

>> from the Cosmopolitan Hotel in Las Vegas, Nevada. It's the Cube covering Cooper inspired 2019. >> Brought to You by Cooper. >> Welcome to the Cube from Cooper inspired 99 Lisa Martin in The Cosmopolitan of Las Vegas. And guess who I have with me from the main stage CEO. Rob Bernstein. Welcome to the Cube. >> You so much. Thank you for having me >> exciting start today. One of Inspire really enjoyed the general session this morning. I learned three things more than three, but there's three that really stick out. One. You like pizza >> I do >> to you like kittens and kittens. And three, since 2016 there has been a five X increase and the spend going through the coop a platform with rocket ship. >> That's right. Huge momentum were well over 1.2 trillion dollars and spend that's gone through the platform. It's accelerating, and our customers are getting a lot of value and visualizing that spending, routing it to prefer contract saving money doing in smart, compliant ways. It's a really exciting time for us. >> It is, and this is across every industry manufacturing, healthcare, retail, et cetera. Every industry has the opportunity to leverage this wealth of data absolute. Cooper has to be able to get that visibility and control of all their spent. That's really revolutionary for any business. >> Well, we're really excited about it. Our community of customers is very excited about it, where building something very special here. I'll tell you one of the most exciting things. When you see that data being used in a way that drives intelligence for each individual customers, you know, we're helping them understand Where is their potential fraud with their expenses, where their suppliers maybe sending them duplicate invoices by accident? But Ari, I picks that up. So we are taking the space to a completely new level, and it's it could be more exciting. Honestly, >> well, the amount. You know, we go 1,000,000 shows a year, maybe a little bit less, But we always hear data is oil data is gold. It is. If you have access to it, you can extract insights from it really quickly and be able to act on it faster than your competition. >> Absolutely. You have to be able to normalize the data first informal, so you need a I capabilities. To do that, you have to access a massive data store you have to anonymous. The data obviously needs to be very, very secure, and then you have to draw insights out of that data. And one of things I share this morning is that we've given our customers just in 2019 more than 18,000 prescriptions of things they should consider, for example, putting some suppliers on hold if we think there's some risk with those suppliers. So absolutely, it's a I, but it's a I as the underlying element that brings out what we call community intelligence. And that's what's what's so powerful >> and the community as well, another really kind of under town that I felt and heard this morning from us. It's a community of collaboration, thes air, other businesses benefiting from what others have learned suppliers as well. So the customer centric city, the supplier central city, is there. >> Absolutely. It's all about this community concept, and we have well over 1000 companies that we've helped spend smarter, effectively and their community because these customers air sharing both in person and online, best practices, ideas for doing things differently, ideas for stretching this space beyond where it's ever been before, and that's really rewarding and every individual customers getting the benefit from that. Eso This community is developing very, very nicely, and it's serving the purposes of establishing this category, this new category of businessmen management, that world driving toward >> talk about that because that's something that's pretty innovative for Cooper. Business SPEND MANAGEMENT The role of procurement has changed. The role of finance has changed. They have the opportunity to become very strategic and really drive top line value. Talk to us about business, spend management What it means, how Coop is defining it >> absolutely well. First of all, any person I am in the world, and I've been asked this question for well over a decade. Now, do you think your company is doing a great job in managing its spending on older business needs that the company has, and you never get a resounding positive answer that, yes, we're doing a great job. And if you ask them, are you applying information technology to that problem in an effective way? The the answers or even worse? So we are attacking this full on with our customers in establishing the space, and that means everything from procurement expense reporting to invoice processing, two payments strategic sourcing, spend analytics supplier management contract lifecycle management. All of these application areas working together in concert help companies get their arms around spending and manage it in a much more smart way. And that's what this is. This is all about. >> One of the biggest challenges is you think about poor I t. Because every every line of business, whether your marketing, finance or engineering anything. Oh, engineering. I want to use lock. Start using flack. Marketing wants to use salesforce market Whatever these tools are in, suddenly this proliferation of shadowing T that's right and challenging to manage. But you can imagine how many supplier contracts are being duplicated triplicate, ID and even within the same organization, not getting the ideal price. So one of the great things big announcement today is the expansion of the relationship with Amazon in the AWS marketplace and wow, c I ose I t folks are gonna be able to do >> a lot >> through the Cupid platform. Tell us >> girls, that's right. Well, first of all, it's powered by an open by technology that we've developed, which allows you to have a very seamless experience. It's a purchasing experience that feels just like you're out on the Web, looking for any kind of item that you'd like to buy. But now you'll be able to subscribe to Service Is Cloud based. Service is through the Amazon AWS marketplace, and these Air service is that obviously would be approved by your CEO be approved by the folks involved in checking that it's secure, approved by legal and also approved by procurement So you can procure these cloud based service is very, very seamlessly right out of Cooper into AWS marketplace and back. And we think it's going to allow for obviously more volume of controlled spend, but also visibility into that spends. So it's properly matters >> that visibility is. You know, it's a word that we use in so many different applications. We don't want better visibility in our lives. In general, that is not easy to achieve. You talked about kind of these four core categories. You actually mentioned Maur that Cooper delivers its procurement, its invoices, expenses that can imagine travel management contingent workers getting an organization, whether it's a big organization like a staples or a smaller organization, that visibility is massively game changing. >> Yes, I think so. And I think one of the things that allows us to view that is we've really empowered the central hub organizations. Many the ones you described to roll out platforms to the end users all over the country, all over the world, wherever these people have employees to take control over spend. But have that Spence still routed to preferred, contractually righteous kind of spend categories that give them the results that they want. So this is a platform that is getting wide, wide adoption. And I'll tell you one of our application areas. We've seen more than a three x acceleration in the number of users over the last one year simply because of the adoption is so broadly accepted. And that has to do with our design and technology. Make it very, very usable. Our design concept of the best, you wise. No, you are right. So that's really how we're getting to where we're getting with a customer committee >> Adoptions challenging, you know. And there's if you look at the number of applications that an organization has a gonna work our list of sites, there's a lot and they're only effective if they're being utilized effectively by all of the folks that need to be doing that talk a little bit more. I love how you in your general session this morning shared with the audience. What c o u P a. Each acronym means. But and I saw that on the website best. Do I know you? I know what are some of the things that you think Cooper is doing really well that are really facilitating that adoption. That's again, that's hard to achieve. >> Well, it's in each of the letters in Cooper. So first, a comprehensive approach. That's what the C stands for. So cover every area of spend in one platform. We've never seen that before in the history of enterprise software, about a lot of siloed solutions all over the place, people trying to integrate them. We've put this all on one comprehensive platform. Secondly, doing it openly. That's what the old stands for. So being able to integrate to any ear piece system integrates a whole host of systems you mentioned slack earlier. We integrate into slack you could approve or reject spent purchased directly and slack. You have to get out to Cooper to do it, but you're doing it. The date is captured in Cooper. You is the user centrist city, so putting all the weight on the application itself and less of the weight on the employees themselves. Right now, we support guided buying with support all these capabilities, but our focus is on. You don't need any guidance in the future. Should require in the gun she should be. It should be so intuitive. The P stands for prescriptive, and this is using this community. Data we were discussing earlier to give real prescriptive advice. Teach customer, but how they should be spending or best practices, expenditures or benchmarks of how they could approve in the A stands for accelerated. It's the time of deployment. We're getting our customers live in a matter of months. They're accelerating their business process internally. I shared a stat that our customers in the last 12 months have improved the speed of their approvals by 30%. That's an aggregate. That's millions of millions, hundreds of billions of dollars in spend buying. So these five there is really differentiate us and they're really the vision areas that we focus on is a company with our with our community of customers. >> I was looking at some of the numbers from Cooper. You guys have consistently managed to grow revenues over 40% your rear in your fiscal year. 20 Q one earnings, which was just what last month or so. So revenue up 44% year over. You're crushing Wall Street's estimates by more than a 10 point gap. Lot of moment in, As you mentioned, let's talk about customers because at the end of the day, that's what you're all working towards. I know some of your proudest moments are when you get to talk with customers whose businesses have been transformed and you're giving them that the ah ha moments all the time. I love this morning how there >> was a lot >> of the voice of the customer covered there from so many different industries. The impact that you guys are making it Rolls Royce, for example, and MasterCard massive. Tell me some of your favorite stories that really articulate the breadth and depth of the value that delivers. I >> love it when the story begins in a situation where the CEO or CFO of the company don't necessarily get it, but somebody within our community steps up and shows them the business case of what we could achieve together. And then we, as a team is a collective unit delivered on achieving. Looking at was on themselves. I mean, they're processing more than $2,000,000,000 a month >> through our platform. I >> mentioned Procter Gamble. It process more than $50,000,000,000. Star Platform. Now >> these air, >> not initials. These were early adopter customers. They didn't have to go in our direction. There was some individual in that company that saw the spark of opportunity seized it, got it approved and worked with us hand in hand to drive it. And that's the stories that I love the most. And I shared so many of them this morning, but there are literally hundreds of them. All over the world in this community were cultivated. >> There are, and it's that's I think there's no bread or brand value that you can get Van it being articulated from the voice of a successful customer who it's not just normal, agile. We're saving money. It's no, we're driving shareholder value. There are significant business imperatives that are being driven because procurement is changing. We got to react to pricing pressures and forces like consumer ization. You know, we think of way have these expectations as consumers private lives, of getting anything that we want within a day when it shows up, you forgot what you ordered. It was that fast. That's right, what you guys are doing to enable the business buyers to have that same capability in their business lives. But to get that visibility, that 360 is really interesting. >> And the key also is to handle all the complexity on the back end for them. I could tell you so many companies I know that a really proud of crossing their paper based invoices very, very quickly, but they may not even know whether or not they got the goods of service is for which they're paying the invoice. So we do all of that heavy lifting on the back end on the platform itself, alleviating then users from that complexity and allowing them to have the experience that's similar to the one that that you just described >> can imagine how much money is being wasted on paper. They probably have absolutely no idea, absolutely no idea where you guys launched an Index. The Cooper Business Spend Index Just, I think, a month or two ago this is behavioral based data that you're bleeding from your community. Talk to us about the coupe of business spent index and some of the insights that you're already uncovering about the economy. >> Absolutely so. One of the things about this business spending nexus. It's something I've been thinking about frankly for over a decade. Can we collect enough data that's statistically significant enough actually be a leading indicator to future economic sentiment. You think about the data. We're looking at an aggregate. We know the average spend companies have per employee. We know how long approval cycles are, and we know the changes in those approval cycles. We know what percentage of spend is actually being rejected. Verse accepted at a moments notice aggregated those air in combination are leading in the Kidder's to the sentiment that companies have about the future of the economy. So we backwards tested this index that takes an account, these three elements that just described back to 2016 and it's proven to show pretty strong correlation with the way the economy actually played out for many of those quarters that many of those quarters. So last quarter we released our first verse, our first data set of the business spending. Next. And it showed that future economic economic sentiment for the next 3 to 4 months is actually very positive now, in some industries, more than others. But now, with three months later and clearly, the last three months have been pretty strong. So we're gonna be soon releasing our next quarterly Businessmen index. And we're gonna be doing this every quarter. Try to provide the business community with insights about where things are going. That's what everyone of business wants to know, where things are going, not where things have been. And we think we're in a unique position to share that and also, you know, sort of unfairly build awareness for brand out there so that people understand >> what we're all about. >> But that's that's critical. I'm gonna be talking to China tomorrow. You think of awareness Acquisition? Yes, Yes. Advocacy. Yes. Check, Check. Check. Old three. Those are critical last question robbery. As we look at the impact that procurement and getting this visibility of all of the distances spend can have on the business. Where is it as it relates to enabling businesses to digitally transformed >> to be competitive? Well, look, underlying all of this is the digital transformation that's happening for every company in every industry, without a doubt. But the use cases we support us so quantifiable. That's so clear not only in terms of cost savings that only in terms of compliance only in terms of visibility and getting your arms around spent actually drive revenue as well. If you do spend management effectively, you can change the way consumers experience your brand. And I shared a number of those stories. MGM resorts to Lulu Lemon to the Leukemia and Lymphoma Society and others. If you can get your arms around the spent and get people in the company, the goods and service is they need in record time. They're better position to express the company's vision to help them push towards an incredible iconic customer experiences. And we're just so proud to be ableto power that for this fast growing community of customers around the world, >> such an exciting time. Rob, thank you for having to queue, but inspired 19. It's been great. It's for looking forward to talking with lots more of your of your folks as well as amazing innovators and thinkers like Susie Orman and Deepak Chopra. Wow. Awesome stuff. Thank you. Well, thanks for having us. Thank you. All right. For Rob Bernstein. I'm Lisa Martin. You're watching the Cube from Cooper Inspired 19. Thanks for watching.