Jen Cohen, Toyota Research Institute | Women Transforming Technology 2019
>> from Palo Alto, California It's the Cube covering the em where women transforming technology twenty nineteen Brought to You by V. M. >> Where >> Hi, Lisa Martin on the ground of'Em were in Palo Alto, California, at the fourth Annual Women Transforming Technology Event, or W T. Squared one of my absolute favorite events to cover. And I'm pleased to welcome from one of the sponsors, Jennifer Cohen, the vice president of operations at Toyota Research Institute. Welcome to the Cube. >> Thank you, is that I'm really excited to be here to >> This is such a great event. It's It's morning time. You and I both have a lot of energy coming from even before you walk into the keynote here. Collaboration. The positive spirit, the energy, all of these women talking about and menas well past experiences. It's you walk in, and the energy of Deputy squared is palpable. This is your fourth year. So you being here now at all four >> have, and that's why I keep coming back because the energy here is so good because every year I walk away with tips I can use at work and in my personal life, championing diversity >> and diversity inclusion one of the tracks here, as well as trucks like helping emerging leadership the younger generation, which is key because the attrition rates in technology are so, so high. Tell me a little bit about Tech Toyota Research Institute, Terra What you guys doing? And what made it important for tea Right to sponsor W T Square this year. So Toyota Research >> Institute is a subsidiary of China. We're working on a really exciting things like autonomous driving robotics to help elders, agent place and material sciences. So it's really exciting next level stuff. And it's thrilling to kind of coming to work every day on things that we've been hearing about in the world. And now they're real world things, not just the Jetsons, you know? Yes. >> And so you were here as I mentioned the last three years. But last year, uh, when you were here, you were saying a minute ago. You leave this event every year with really useful kind of we'LL put it into tech terms act personal insights, absolutely clueless about your conversations at Tier I that where they said yes, this is an important event for us to >> sponsor, absolutely so that when I When I came back last year, I had brought a couple of folks from T. Ry to attend the event because I've been attending since the beginning. And as I said, every year I find something that I can bring back to the teams, if not multiple things. Andi weaken our chief diversity officer, Our senior chief of staff is also our diversity inclusion Head. She was very passionate about also supportive event. We're involved with Grace Hopper. We have a women's employee resource group. We're really putting our efforts our time here. They were glad to sponsor. And what was so exciting to walk into that room full of energy today and to see t rise logo up there? It was amazing. >> And I'm sure that for that you mentioned that there's about twelve of your your folks that are here that probably feel it's great that you're not just it's not just a logo. Now, this isn't just branding. This is actual. We're here, You're here. It's a focused, concerted effort. That tiara has an in fact when you join Tiara on the last couple of years, one of the things that inspired you was there's a Chena female leadership here, which is not >> common. No, it's definitely not definite, not common in my career. So one of the reasons I started at here I was because of my manager. Who's her name is Kelly K. She's our EVP and CFO, and she's an amazing leader and so on having the opportunity to go to another company. I wanted to go to one that makes a difference. Like tea, right? Look working to improve the quality of human life. And I wanted to work for somebody that I really respect. It could learn from on. It's been pretty rare in my career tohave women, female leaders to report to. So it's been amazing. And that, I think shows in the role that I have the role, that our chief of staff has Kelly's role and the fact that we're here today. It all flows through. >> So talking. Let's talk about more about flow as VP of operations tell me, like, for example, last year's W T squared what were some of the learnings that you brought back and used in your team, whether it's your management style or even hiring the next generation, >> so a few things that I've learned and not all of them are from last year. I'LL be honest. I'm not. All of them are ones I've just up like at you write. But some of them are things about management. Patty Vargas was here a couple years ago, talking about winds and challenges and really highlighting wins and every team meeting that something that it took back. And it well, it's not necessarily diversity. It's been transformational for me as a leader and really helpful to my team's. Then something. Other things I learned were about on, especially in a few years ago, about saying tohr, I'm not accepting any candidates until you have a diverse candidate pool. That's made a really big difference. And it's hard to say it's hard to stick with because it is hard to find women in technology. However, sticking with that has really helped in my career, hiring folks to have a more diverse team, >> so sticking with it, you've been in a technology for a long time. Tell me a little bit about your career path where you stem from the time you were a kid knowing I love computer science, or was it more zigzag ee >> Ah, little's exactly I was actually history, major say, But I always love technology. Back when we had trs eighties, I love technology. And so I actually started doing that to put myself through school, and I loved it so much. It's what I've stopped what's happened in technology for twenty five years, starting as health desk and systems administrator and moving my way up in my career over time, and every so often they still let me touch something technology and a firewall or some of my best. I keep a little bit of that skill set, but it is quarter who I am, and it's quarter Why I made it. Twenty five years sets >> a milestone. Congratulations, by >> the way, twenty five years in any industry that techno technology industry. I was reading some reports the other day upwards of forty five percent contrition, which is higher than any other industry. What have been some of the secrets to your Obviously I'm imagining persistence, but twenty five years is a long time to stick with anything, but you clearly have a passion for this, but I'm sure it hasn't been easy. Give us a little bit of an understanding and maybe some of those more challenging times you encountered. And how did you just kind of with that internal rules also know I'm I like technology. This is what I wanted. >> So, you know, it's always tough being the only woman in a room that's happened the bulk of my career, although thankfully, not a tear I but it has happened across and actually was the only woman at one company, and I thought it was gonna be a great opportunity. And I love the technology that we were doing. And I was excited Teo to infrastructure in operations and support it. And it was really a bad experience. And it wasn't imagine purposeful, but it was not great. And I was there a very short period time when I realized it wasn't gonna work and I had to take a real hard look. Don't want to keep doing this for a living. I do. I don't want to give up technology. So the right thing was to give up that company, right? And the right thing was t make sure that I stayed and what I loved, but not in the wrong spot. So I think being stubborn and persistent. Not being willing to give up the stuff that I love because the environment wasn't right was a huge part of why I have made it this far. And my daughter is a computer science major, and so I really want for her not to have to go through those things apart. The reason I come here today, what I'm excited about W T two is I want to make sure she has a far easier time of it than I had growing up. >> So was your daughter always >> an interested Or did she? Is she kind of following in Mom's footsteps? She >> wasn't the beginning. Actually, she don't want anything to do with it. And my mom's a c P A. And I don't want to do anything to find >> a way. >> So maybe a cool and her uncle, but never the parent, >> exactly. But as she took coding classes, she actually did Girls who code the seven week immersion camp she found like me that she loves it. So I think she'd like to not compare it to Mom. She doesn't want to hear Mom wars, but she absolutely has that same passion. She she loves to code and see the output and see the changes it can make in her life and potentially others. >> So she'd underground. Currently she is. You should give you anything back on the diversity in her. Yes, is she >> does. And I wish I could give you something inspiring. But unfortunately, she it's for four girls to forty guys. >> Okay, so maybe she has that. Maybe it's a DNA thing where she has that some people might say Stubbornness bad. However, I think you're a great example of how that can be, you know, sort of flipped that coin and look at it is persistence. What keeps her saying, I don't care that I'm for forty? >> I'm not sure. I think e think it's similarly the same thing that it's she's passing around and also she's had everybody's in lovely to her. She's had no mistreatment, so she's definitely loving it, but does notice that she's one of, you know, four out of forty. So but would you >> would you advise? And I, I know not like to say the next generation like your daughter's generation, but it's It's the generation of US women who are in technology now with the attrition rates. If they're in a situation, how would you advise him to recognize the experience that you shared with us? That this is situational? This is an industry wide. I'm not going to make a generalization. What would your advice be to them in terms of making that decision to not not leave? >> So I would say, actually, a mentor of mine told me when I was years ago at a company says, Do you like the work or do you do not like the work? Do you like the people do not like the people. If you don't like the people, you need to go somewhere else. But if you like the war, if you don't like the work here in the wrong industry and I like the work and I always have So I would say if you'd like the work, find the right opportunity and see what change you, Khun, doing the company that you're at. If you're at a company and things aren't right, have you to talk to a man in your manager HR there's ways tto see if you could fix it and if you can't, it's okay. Go somewhere else and do what you love. >> I love that it is. Okay, So one of the things that I'd loved digging on as well as you had gone to Terry's a HR and said, I'm not going to be looking at any candidates until you actually did >> a previous companies. But that is my stance since then, >> you know, >> it's without a diverse school, >> okay? And so what is diverse mean to you? What do you say to them? I know you can find us. >> Yes, Well, I diverse. I don't I don't want to dictate it. I just don't wanna have to, you know, the team's all be the same person. I think Joy is talking up the keynote right now about how important it is that we be careful of bias and that we look at those things and that we are having the people who build the technology be well rounded because this technology that's built here in the Valley goes all over the world has to serve everyone, not just the folks who build it. So I think it's having that same mindset going into it, goingto hiring >> one of and that's so important. And there's also debated. Is it a pipeline problem? I just read Emily changed Look proto Pia and where she kind of documents where that pipeline problem was created? Yes, many, many, many decades ago. And a lot of people would say it's a pipeline problem. But the majorities, the underrepresented, which isn't just women and people of absolutely well who say it's not a piper and problem this. And even if we look at a I, there's so many exciting possibilities. All the autonomous vehicle weren't that tear eyes doing, for example, that will impact everybody and jurors facial recognition? You know, there's probably people in the baby boomer, a generation that have iPhones with facial recognition. But the things that joy wish areas about the bias Easter thes malls being trained on, really, it gives me goose bumps. Didn't mind blowing more. People need to understand. We need better data and more diverse data, not just that to train the models to recognize more agree, but there needs to be lots of different, uh, data sets. So this inclusiveness and I think of diversity, inclusion. One of the things that I thought of when Joy was talking about inclusivity is its inclusivity of different data sets and different technologies, so that ultimately going forward, we can start reducing these biases and this technology that is all for good. >> And I think one of things that we've done is, you know, for our company, we actually had on all hands doing unconscious bias training like we are absolutely committed to making sure that we're thinking about those things on the idea if it's pipeline or if it's or or if it's not, I think it's a combination because the fact is, my daughter is in a class with four girls in forty men, and that's not necessarily, you know, there's no judgment there, but that's the reality. So there's pipeline. But I also think we can demand is hiring managers to have a diverse pool come to us? University isn't just I speak to women because that's what you know. That's my story. But there's not. There's, You know, we had those other kinds of diversity inclusion, you know, we have our G d l G B T. Q plus energy starts a lot of letters to get out at once. We have our women than allies. Yogi Employee resource Scripts were supporting that. It's here, I But I think, you know, we see people out there in the world all trying toe push forward on this. I think if we come out of these conferences and take those actions, that's how overtime it's going to get better. So that's my personal thought. >> I love that last question. What are you looking forward to? Taking away from Debbie U T squared for inclusive innovators as the >> well being of a company doing innovation? I'm really curious to see what's presented today, and I know that we've heard studies that talk about women, run companies and with women on board that profitability and innovation go up. So I think that the more inclusive we are, the better. All of our technology that comes out of the Valley is going to be so I'm looking forward to the whatever thought leadership is here today. That's different from each year that there's something different here that I learned it's not the same thing was Pipelines four years ago, right? Like the last year. It was a lot about women's leadership, so I'm really excited to see what comes out today. >> Well, Jennifer, I thank you so much for sharing some of your time on the kid with me today. And I think a lot of people are going to be able to learn a lot from us. Well, we appreciate your time. Thank you. My pleasure. Lisa Martin on the ground with the Cube. Thanks. For what?
SUMMARY :
from Palo Alto, California It's the Cube covering the em And I'm pleased to welcome from one of the sponsors, Jennifer Cohen, the vice president of operations So you being here now at all four Terra What you guys doing? And now they're real world things, not just the Jetsons, you know? And so you were here as I mentioned the last three years. And what was so exciting to walk into And I'm sure that for that you mentioned that there's about twelve of your your folks that are here that probably and she's an amazing leader and so on having the opportunity to go to another company. like, for example, last year's W T squared what were some of the learnings that you brought back and used And it's hard to say it's hard to stick with because it is hard to find women in technology. path where you stem from the time you were a kid knowing I love computer science, And so I actually started doing that to put a milestone. And how did you just kind of with that internal rules also know And I love the technology that we were doing. And my mom's a c P A. And I don't want to do anything to find So I think she'd like to not compare it to Mom. You should give you anything back on the diversity in But unfortunately, she it's for four girls to forty guys. you know, sort of flipped that coin and look at it is persistence. So but would you And I, I know not like to say the next generation like your daughter's generation, But if you like the war, if you don't like the work here in the wrong industry and I like the work and I always Okay, So one of the things that I'd loved digging on as well as you had gone But that is my stance since then, I know you can find us. you know, the team's all be the same person. not just that to train the models to recognize more agree, but there needs to be lots And I think one of things that we've done is, you know, for our company, we actually had on all hands doing unconscious What are you looking forward to? All of our technology that comes out of the Valley is And I think a lot of people are going to
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