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Adam Silver - SAP Sapphire 2013 - theCUBE


 

>>Now, this is siliconangle.com exclusive coverage of Sapphire. This is the cube, our flagship program where we go out to the events, extract the signal from the noise. This is our fourth year of the cube born four years ago at SAP and EMC world. And we uh, we call it the ESPN of tech back in the day. And uh, you know, we always joke that, you know, there wasn't any deep dive commentary, but we're pleased to actually have what ESPN would love to have on Adam silver, the deputy commissioner of the NBA. Um, Chris Berman and all the folks at the, at ESPN would eat their heart out to have, have you here. So welcome to the cube. Oh, thank you. It's great to be off. So SAP Owsley's how about the future of business and this modern era of, of a business with technology, real time NBA has been very progressive. >>You guys have a modernization going on now. The franchisors are changing, the fan base is changing. You're here at SAP. What are you talking about here at SAP with bill McDermott and the team and what does the NBA look at is as a sports franchise, a sports league, and with a lot of franchises it's moving and changing and the old contracts and the old rules aren't, aren't really relevant when you have Twitter and you have unlimited media, frictionless sharing. How do you, how do you view all that? Well, we're here looking for solutions. I mean frankly I that we know what we don't know. I mean just the specific example with HANA and SAP is that when David stern, I first met, sat down with bill McDermott a few years ago and said we have this issue with our stats database and we want to find a way to allow fans wherever they're located to engage deeply with those statistics, weather for predictive behavior and to analyze what they think is going to happen in a particular game or to make relative comparisons, you know, between players, among players in the league. >>And he explained to us what Hannah was and we ended up meeting with one of Bill's teams@sapwhoultimatelydesignedanewstatisticaldatabasesystemforuswhereyoucangoonnba.com and access, um, any of the kinds of permutations, statistics I've been talking about. And, and frankly, one of the reasons we got there, to your point about how the world is evolving around us is that there were lots of other sites that I won't name that were doing that, you know, they didn't necessarily have the official data. And I thought this isn't a question of sending out an army of lawyers to shut them down. This is a question of out competing them instead of how can anybody be doing a better job than the MBA. We own this data, we have the richest data, we have the deepest data, we haven't in real time, fans should want to come to NBC. Dot to get that information. The best defense is a good offense in this case. >>Right? Exactly, exactly. And so that's our relationship with SAP. And even just the several hours I've spent already here today, sort of in the green room behind the scenes talking to bill and his executive team. It's like, all right, here are some other business issues we have. We've talked about China earlier today. We've talked about how to connect with our fans and look, you know, that only a minuscule percentage of our fans actually experience our game in person. You know, that's just the nature of it. So it's really through technology, through innovation that we're going to connect with fans on a global basis. That's why I'm here. So what was your >>comment on the keynote about bill McDermott share with the folks here about his history >>with basketball and so, Oh, so anyways, with bill, isn't that interesting? Coincidentally, when we first sat down with bill, he mentioned that his grandfather was Bobby McDermott, Bobby McDermott I'd heard of. But honestly I hadn't thought a lot about, I went back to the office and we have an archivist named Paul Hirsch Heimer and our office say, Paul, tell me everything you can about Bobby McDorman. He goes, Bobby McDermott. And like he'd just off the top of his head, he goes, he goes, Bob McDermott, you might not realize this, but in 1946 he was named the greatest basketball player in the history of the then NBL, the predecessor league to the NBA. He was a five 11 guard. He averaged over 20 points a game. And back then this was like obviously more than 35 years before the three point shot. This was before anybody was averaging 20 points a game. And he was, I think the three time MVP. He won two championships. I could go on and on, but it's incredible. And you know, this morning I actually, my friend and colleague Paul Hirsch Heimer found an old Bobby McDermott trading card. I don't even have any boundaries, which I presented to bill. But you know, it's, it's like the coincidence that that's our relationship now. It's, it's this frankly a really cool >>kind of gesture to be fantastic. And bill McDermott, it's just a great guy. And the keynote up there, they had that little anchor desk, kind of like the cube format. >>And don't forget JBS basketball credentials. The Harvard basketball team, >>Twitter saying, I'm negotiating with JBS age. People thought I was really serious about coming on and anchoring the cubes a JV. If you're watching, we want you drafted by the Atlanta Hawks McDermott on his keynote, Dermot on his keynote, talked about an in business example. You know, talking about, always talks about, you know, if people using this and got the bartender, how they're instrumenting the tab and it's just a gut crest. Great example of instrumentation measurement data that they couldn't get before internet of things. Whatever industrial internet is GE calls it. I want to ask you something a little bit more about the NBA in this regard because the NBA has really done great strides of, I won't say cleaning up the game, but looking at the integrity of the players off the court and on the court. And that's been something that uh, you know, stern has done extremely well, but now you have, you have the ability to instrument the, the actual athletes. They're on Twitter, they're building their own direct fan basis. So, so the question is how do you guys look at that as an opportunity? And challenge, how do you guys, cause now you have more media there, they're self promoting, >>right? And look, I don't want to suggest by any means we can control, you know what they do, but we can monitor it. We can do it to a certain extent. And what we said to our players mean your employees. Just like I'm an employee of a company and I think, you know, and there are certain limits. I mean especially one thing we can do is say, you know, during 45 minutes before the game, through the game, certain period afterwards when we require media availability, we don't want them going off and tweeting in the corner. We want them talking to media and they recognize that's part of their job. We monitor it to a certain extent, but we also are realistic. You know, I think that we understand that it's an opportunity for them to connect directly with their fans or in certain cases people aren't their fans. But we, and we also understand that it's an expectation of fans in this day and age that they're going to have that direct access to our athletes. And I and, and I think it's synergistic. I mean it's, it's, it's effective. I mean recognizing that it's warts and all that. Players get themselves in trouble. League executives get themselves in trouble and owners get themselves in trouble increases. >>I know as well. I know you've got to run, so do you want to kind of get one last question and I'll see the TV contracts over the years have been pretty much territorial couple of networks and now you have cable, now you have unlimited, now you have NFL TV, MLB TV, NBA vertical and programming where you can control your own destiny, you have different inside looks, all that data. How you're looking at the future of media in that regard where now you have unlimited outlets potential. Can you talk about how you're looking at that and maybe some of the tech approaches that you did? >>Yeah, well I would just say it's, it's going to be a balance. We recognize that people still want aggregators or editors and that you mentioned ESPN at the top of the show. I mean people are still going to go to ESPN and expect to get the best highlights, you know, presumably the game of the week or the game of the night or whatever else. But in addition to that, there are some parents who only want to consume NBA, don't want to sit through sports center and get the hockey scores first or the baseball scores or whatever else. And for those people, there's NBA TV, there's nba.com and other outlets and like thousands of others that we didn't create. So I think for us it's a realization that you need to do both. And that some fans, you know are out there have want to consume us, you know, in an incredibly deep ways and get down to like the nitty gritty statistics and others just want to have the highlights and you've got to serve all those fans. >>Well, we get the hook from your handler. Adam silver, a deputy, >>how can my man, Jeff, I don't have a handler. This is fantastic. I appreciate, appreciate you taking the time. So my question, uh, I wanted to ask was, uh, so obviously SAP Sapphire, it's a, it's a technology event in some ways, but it's also a business event. And in this market we talked a lot about the technology but less maybe sometimes about the business value of all this technology. And you mentioned an example earlier about making data and predictive analytics available to um, all the fans out there who might not be my knife to go to an event. So can you translate that, how does that translate to business value for the NDA and more broadly when you're looking at areas where data might provide business value, how do you identify those areas where you want to focus on build new capabilities? Um, focusing on, you know, the data is, is the underlying kind of enabler and the technology is the enabler, but really how do you identify where the business value is? So, >>you know, I'll say one easy example again, just going back to the stats database that, that SAP HANA built for us. Um, we've already seen that we've doubled the amount of time that our fans spent on mba.com looking at statistics than we did before we had an Ohana database. So that's just a simple example and clear. There's all kinds of ways of monetizing that traffic when you dealt with there. But I think from a more general standpoint, it's about increasing engagement. Um, as I said in response to an earlier question, um, one of the fundamental things we look at in terms of television viewership is duration. And we found that from when the time I still got involved in the NBA a little over 20 years ago, let's say the average fan was watching two and a half hour game, 50 minutes. The average fan is now watching around 40 minutes just because it's the nature of the number of options they have. >>And if through deep data we can increase that engagement, we find other ways that the people remain interested in the game, frankly, that they may be a knick fan, but if their team is down 15 points and there's two minutes left, they're turning the channel. On the other hand, if they're engaged and they're thinking, all right, you know, what does Carmelo Anthony do typically with a minute left in the game, what are his fourth quarter statistics? How does he behave when a team is down? Ken, statistically a team overcome a deficit of 15 points in that many minutes. We find all those kinds of new approaches to the game help us monetize and help by increasing the level of passion, passion, and, and, and depth of fandom, you know, for our consumers. >>and in terms of actually making those decisions, how is the ability to, to do those kinds of analytics internally? How has that impacted how the NBA operates in terms of, you know, sometimes making data driven decisions and, and, and, and using data to, to kind of do business is that there's a cultural and a people issue? >>Well, yeah. Uh, I'll give you another example. And this is on the business side and that is ticket pricing. I mean, through analytics we've entered into a new world of flexible ticket pricing where it's dynamic pricing price. So now you know in the, in the old days, which weren't so long ago, you know, if you bought a season ticket package for the Orlando magic here in Orlando, of course you know it was the same price for every ticket. Now the teams that recognize that people that there's different values for different games, it's just a function of data and it's based on demand for those particular games. People may care more about seeing the Miami he played than they will another team that I won't mention at least in that particular season. And then secondly, teams are also realizing that people just like with the airlines, people will pay a certain price for the ability to lock in that seat two weeks before the game and they're going to pay a different price to get a seat an hour before the game. And so by mining all that data, we're in essence able to increase the yield from any particular game. >>Fantastic. Well Adam, I appreciate you taking the time to answer. It's only one question we didn't know we get the hook. So short of a Adam silver. Thanks for coming on because this is the NBA onside. The cue we call the ESPN of tech and we copied ESPN on Twitter. Thanks for coming. Thanks for coming on. The cube and NBA is transforming. I'll say digital media is, I was exploding and I'll see with technology like SAP, they're going to start doing new things. Thanks for coming on the really appreciate it. We'll be right back with our guests and deep dive into SAP and all the action here on the ground. This is exclusive coverage from siliconangle.com and Wiki bond. This is the Cuba right back after this short break.

Published Date : May 14 2013

SUMMARY :

Chris Berman and all the folks at the, at ESPN would eat their heart out to have, have you here. I mean just the specific example with HANA and SAP is that when David stern, And he explained to us what Hannah was and we ended up meeting with one of Bill's teams@sapwhoultimatelydesignedanewstatisticaldatabasesystemforuswhereyoucangoonnba.com We've talked about how to connect with our fans and look, you know, that only a minuscule percentage And you know, this morning I actually, my friend and colleague And the keynote up there, And don't forget JBS basketball credentials. And that's been something that uh, you know, stern has done extremely well, but now you have, And look, I don't want to suggest by any means we can control, you know what they do, the years have been pretty much territorial couple of networks and now you have cable, now you have unlimited, and expect to get the best highlights, you know, presumably the game of the week or the game of the night or whatever else. Well, we get the hook from your handler. is the underlying kind of enabler and the technology is the enabler, but really how do you identify where the business you know, I'll say one easy example again, just going back to the stats database that, On the other hand, if they're engaged and they're thinking, all right, you know, what does Carmelo Anthony which weren't so long ago, you know, if you bought a season ticket package for the Orlando magic here in This is the Cuba right back after this short

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