James Grant and Andrew Hoskin, LastMileXchange | Cloud City Live 2021
(upbeat music) >> Back the cube here. I'm John Furrier with the cube. Thanks Adam in the studio. We've got two entrepreneurs here. Co-founders of LastMileXchange, Andrew Hoskin and James Grant. Guys, thanks for coming on the cube, >> John. Good to be here. >> Love to get the entrepreneur, both co-founders making it happen. I mean, the pandemic was either a tailwind or a headwind for companies and certainly the internet didn't break. Everything worked out great. So, let's just jump in, why don't we get into some of the questions. What does LMX do? Who are you guys? Take a quick minute to explain what you guys do. >> Sure. So, we're a software provider. We have a cloud-based SAS platform, which effectively it's a bit like a Skyscanner or an Expedia for networks. Carriers need to buy and sell networks from each other and we help them do that. And we have been in the cloud since day one. And so, that's what we do while we're here and it's a good place for us to tell you about it. >> I got it. I got to ask you, because one of the things being entrepreneur, you've got to read the tea leaves. One of the secrets of being a co-founder and doing anything entrepreneurial these days is you got to see the future, but then you've got to come back to the present and convince everybody, what's going on. >> Entrepreneurs: Yeah. >> What is the core value proposition? What's the day in the life of a conversation? I mean you're talking to Martians now, like, huh? What's the public cloud it's like, is it like, isn't it just the internet? It's changing. What's the value proposition? What's the conversation like? >> So, the value position for us is that we, you know, we work with our customers to accelerate the sales cycle through cloud based services. So, a lot of our customers are global tier one carriers. So, we're looking to automate their connectivity pricing, and we do that via a cloud-based solution. So it is vital to us. And particularly with having customers all across the globe, being able to sort of deploy cloud-based services makes life much easier. >> I got to ask you, one of the things that we love about cloud is the agilities. >> Yeah. >> Can you talk about the impact of what you guys are offering for the agility side. What's the impact of the consumer, the application developer, what's the impact? >> Clouds have a big play for us, big impact for our customers. So we provide our solution effectively, almost a plug and play for them. So, we do quoting really, really well. You want to know where a network is, you want to know the connectivity, we'll sort that out for you, and we can give you a solution that they can plug into their systems really quickly. In terms of, for us, when we first started, we had servers in data centers and managing software on that, but we moved to Amazon pretty early. And what we now have is, we can spin up a new customer environment in a day, which you know, from previously two, three weeks. So, cloud has been transformational for us and hopefully for our customers as well. >> And you guys target mainly carriers? >> Very much so, yeah. We're very much in the big carrier Telco space. The people that provide the fabric upon which all of this sits. >> Yeah. And then by the way, it's magic and this, it's robust. It's what we need, utilities, it's important. Last mile, obviously, as we all, some people look at it and say, go back decades, rug ban, you know, last mile is always that last nut to crack. 5G's here, the mobile sector is looking at massive growth. You're starting to see the cloud providers recognize that the edge is just another network connection. >> Yeah, absolutely. >> How do you guys see that evolving? What's going on? How do you see that affecting your business, the customers on the market? >> Well, so network, I mean, access is all about getting onto the network, whether you're talking cloud or whatever. So, if you can't get into the network, cloud is nothing. If you can't sort of back haul your 5G, you're stuck. So, what we're seeing is, even with 5G, as it rolls out, as people look to densify their networks, they still need to get all that voice stuff, all that data traffic onto fiber. So, we're seeing a lot of interest there still in knowing where connectivity options are, knowing where the network is. With James also, I mean, that other aspect of access, 10 years ago was all about fiber. But you were just telling me before about how increasingly carriers are using 5G as effectively a router in a box, ship it in by a DPD or FedEx out to a customer. >> Yeah. So typically we'll think about mobile as connecting your mobile phone, but now we're looking at sort of, mobile connecting buildings. And one of the key challenges when you're connecting a building with mobile is what the actual connectivity within the building is. So, often we will see mobile maps that show you that sort of connectivity at sort of, the outside level. But of course, you're actually going to have your infrastructure in the building. So, you need to know what the straight signal strength is there. So, we're actually working with a partner at the moment so that we can identify within a building, what the quality of the signal is. >> I mean, that's class, if you think about like, most people think of, oh, it just drops to the end point and then you've got more network behind it, wireless. You got now to work at home dynamics, IOT devices. So, you guys have the buy-sell side of things going on, you got the carriers buying and selling there. >> Entrepreneurs: Yeah, absolutely. >> And then, SD WAN is a huge market, >> Andrew: Absolutely. >> That's growing and, as well. >> And all of that relies on access. Do you know what I mean? Like, you can talk 5G, you can talk IOT. And of course, those are the exciting, sexy things in the industry. But underpinning all of that is a network. And you mentioned the word before and it's right, utility, you know, maybe it's not the sexy side of things, but you've got to have it, otherwise, nothing else works. >> You know, one of the things we do a lot of cloud cover, we cover all of Amazon shows here coming into Telco, the Telco, digital revolution that's going on here, you can see it. And some people aren't ready for it. Almost like, reminds me of the mainframe days back when I was growing up in college, it's like, oh, I'm not, I don't want to do the mainframe. I'm the new guy, I'm the young kid. I love this, a PC and mini computers. Here, it's the same thing. It's kind of like, okay, I see the cloud, but when you have infrastructure as code, >> Yeah. >> Everything gets fuzzy. >> Yeah. >> I mean, now you're talking about programmability. So, that edge at the application level, some say it's going to be a massive innovation enabler, which is going to change that infrastructure's code, which means that guys like you guys got to be able to provide programmable routes, programmable and, >> Yeah. And APR is our, and the programmability of the network, the whole interplay from whether it's quoting, whether it's ordering, whether it's delivering services, whether it's kind of somebody going into somewhere and saying, "I'd like a, a hundred gig into this building", pressing a button and 15 minutes later, everything rolls together to turn it up, is where the whole industry is going. >> Let's take that for a second. >> Sure. >> Just a mind blowing scenario right there. Sounds simple. >> Yeah. >> Compared to where we were just 15 years ago. >> Yeah. >> That scenario didn't exist. >> No. >> And it's hard. It's not trivial. >> No. >> It's not non-trivial. All right. So what's this mean for customers? Are they like buying this level now, like, are they like, where are they on the spectrum of, you know, buying and the progression of operationalizing their business to be fully robust, network end to end, visibility on workloads to network? >> I would say it often depends where the customer is. So, obviously we deal with global customers and that's one of our big selling points is that, you know, a lot of people are focusing on the US, the Western European market, you know, and the connectivity challenges that they're trying to solve there. Our customers have global customers who are looking for connectivity all throughout world. And often there'll be things like mining companies who don't have fiber going into them. And so, we need to be able to work with our customers and their suppliers to be able to automate everything, because you can only fully quote a network when you've got all the locations back. And if you're waiting for information coming back from Africa or from the former CIS, then you know, you're going to have a problem. And we're working with companies in Africa and Russia, Kazakhstan, at the moment to help them automate everything. >> You know what's interesting, I just, my mind just goes nuts here when thinking about what you guys do, because as people start rolling their own with applications, they're going to need to have this programmability, like almost on demand, they're going to need to have, I want to do a digital TV network, I want to provision something or something's hybrid or at the edge. >> You've got a football game, or you've got something like this where you need capacity, you need it quickly. You need it for an event. >> Yeah, exactly. And 5G's perfect. I mean, how many times we've all been at a soccer game or a football game. It's like, I got bars but I have no back haul. Like we all been there. >> Yeah. >> Why, oh? >> Saturated the network and everyone's doing the same thing. >> The radios working, the back haul's choking. I mean, this is real. >> Absolutely. >> How does, does 5G solve that? I mean, where does that get, how does that get solved? I mean, is it going to be ubiquitous? Truly 5G going to make us all work better? I mean, certainly for the end use of 5G is it provides speed, it provides capacity. And also for the operators it provides being able to get more people onto it. And so, and 5G is not my core strength, but it absolutely will be transformative. What I can comment on is, like you say, for an event like this or the football or anything, the Euros, it ultimately goes into a pipe. So, you've got to make sure that you've got to have the right connectivity there and the right capacity there, from the user's phone, through the towers, all the way into the network, all the way to the data center and back again. So the edge, everything, has to play together to do that, and probably, rolling it out quickly and making sure it's agile and making sure it's fast and making sure it's quick and reliable. That's what needs to all work together. I liked how you said you know, the Expedia of the networks. >> Andrew: Yeah. >> That immediately in my mind says, okay, ease of use. >> Andrew: Yeah. >> From consumption standpoint, what's the next level of growth for you guys? I'm almost imagining is programmability or cloudifying or amplifying it, make it rain. >> Yeah, certainly we are going to continue to push into, yeah, effectively digital transformation in fact, across telecoms is happening. You would think there would be a lot further ahead than it is. It's not. There are a lot of people still quoting, ordering manually. So, we're very much part of that, but certainly the ordering and the provisioning, like we've mentioned, that's a big part, but for the industry, and we're going to hopefully be part of that, or we expect to be part of that. So that's, and making sure that connectivity is there when you need it. You know, I'm here, what's there? A bit like flights, I'd like to fly to New York. Who can do it, how much will it cost? I'll buy that one please. And that's what networks should be as well. >> James, what's your vision on how the customers are progressing in their mindset? Obviously, you've got the blocking and tackling to do, you're in the market. Where are they going with the use case and the application? >> The customers are getting to the stage where they're expecting to be able to go into a portal and turn up services. So, as with many things that we're seeing throughout life today, you can go into an app, you can press a couple of buttons and you can, you can order something. So, that's what they're expecting is to be able to just go and say, I need a hundred mg here, press a few buttons. And in 10 minutes time, the circuit's not only quoted, but it's provisioned. At the moment, there's this sort of a digital divide between those that have the digitization in place and those that don't. And that's the sort of the key that we're trying to sort of help the industry with is the sort of the, the outliers and, and also the main carriers to make sure that it's not a sort of, a digital haves and a digital have-nots. >> I was just going to say that. So, if you have the digital haves and have-nots, is that a function of them just not being operationalized in their digitization? Or is it they're not set up for it or they don't have you guys? What's that have-not side of it? How do they become the haves? >> One of the biggest challenges is actually around the sort of, identifying the connectivity at a particular location. So, in some countries it's very easy to do, like the US, UK, Netherlands. We have nice sort of standard address formatting, and you can identify a building at roof level. And when it comes to turning up connectivity straight away, you want to make sure that you turn up the connectivity to the right building. And that's one of the challenges that we're seeing throughout sort of, some of the Eastern European and the LatAm, the Asian and the African markets. >> I mean, we saw what happened with Amazon instances. You've got spot instances, you get reserved instances, you're starting to see that mindset. That's a SAS mindset. >> Yeah. >> That's kind of where things are going. Is that, you guys see the same thing here or is it different? >> Yeah. Well, certainly at the enterprise space, they tend to make decisions over a longer scale. So there, maybe not so much that you sign contracts in a year's term et cetera, but yeah, certainly as a provider, a SAS provider, using all those things, the ability to to tune your expenses, tune your costs, even your resource, you know, you're turning up servers by the hour, by the minute is a big thing. And it takes a mindset change for us and our customers. >> If you don't mind me asking, how long have you guys been doing business as co-founders, when did it start? What was the guiding principle? How do you guys look back now? >> James and I met working for Verizon many years ago. You might've heard of them. And, we sort of did what we do now, in as much as James ran the commercial side of things, I ran the software side of things and we saw that connectivity was a universal problem. And so we saw our opportunity. We went out, we started LastMileXchange. We pivoted once or twice, still in the same space, but we eventually realized that where we are now was what the industry needed. And that's where we've been pushing now for quite a few years. >> I want to give you guys a lot of credit and a lot of props, congratulations. I think, you know, the digital divide has been a broadband challenge for many, many years and decades. Now, you've got that urban divide where people don't have access. And I heard stories during the pandemic that people had access in the region, but couldn't get it to the home, affordability, access, devices. These are new issues, the digital divide, they have connectivity options. >> Andrew: Yeah. >> But it's not really clear yet. So, you're starting to see a lot more of that going on. Of course, the rural areas. >> Andrew: Yeah. >> I live out in the countryside on a farm. So, I'm quite used to their challenges of connectivity. You know, when I first moved into my house, I ended up having to get to way satellite broadband and things have improved now. But when we're talking about 5G, you have people in London, they have 5G. 5G is something that I'm not going to see for three, four years probably. >> Globally, it'll democratize access because like we were saying, we're sitting in an enterprise. You can send out a rooter or a router with a SIM card in it. I mean, you can give a kid a mobile phone in the middle of, you know, Kenya, and he can have access to the world through the internet. So, you know, that increased capacity, that increased densification of networks. Okay, they're not all going to be on 5G today. James hasn't got 5G and he only lives 30 minutes out of London. But 3G, 4G, I think the gentlemen on one of the keynotes was talking there about 3G Plus. You know, effectively, that's going to roll out. The 5G's are going to be in New Yorks and London, but, >> Like, it's going to be bring your own G to your house soon. And I think this space ops is going to be great. And I think overall, just overall, the challenges and the topologies, you're going to start to see diversity in the network topology, and actually it's going to explode. >> Andrew: Yeah, absolutely. Absolutely. >> Going to be super exciting. Well, again, I think you guys are under something big. I think this idea of sasifying, making things programmable, infrastructure as code is going to be pretty big. So, thanks for coming on. And what's your take, real quick, of Cloud City. >> It's been great. We've just walked in. We both said, as we came in, we came in yesterday to set up and we were really blown away and the rest of our team arrived today and they were very impressed as well. I was going to say Telco D on the team, have done a really impressive job. >> I think you have to come here and see it to believe it because when we walked in, it was just like, this place is stunning. >> Awesome. Well that's the cube coverage, we're rocking and rolling here. We're going back to the studio to see Adam and the team. Back to you.
SUMMARY :
Thanks Adam in the studio. I mean, the pandemic was either a tailwind us to tell you about it. One of the secrets of being a co-founder is it like, isn't it just the internet? So, the value position I got to ask you, one of the things What's the impact of the consumer, and we can give you a solution The people that provide the fabric recognize that the edge is just So, if you can't get into the And one of the key challenges So, you guys have the buy-sell in the industry. It's kind of like, okay, I see the cloud, So, that edge at the application level, and the programmability of the network, Just a mind blowing Compared to where we It's not trivial. on the spectrum of, you know, the Western European market, you know, or something's hybrid or at the edge. where you need capacity, I mean, how many times we've all been and everyone's doing the same thing. the back haul's choking. I mean, certainly for the end use of 5G That immediately in my mind says, of growth for you guys? and the provisioning, on how the customers are And that's the sort of the key So, if you have the digital And that's one of the challenges I mean, we saw what Is that, you guys see the same thing here the ability to to tune your expenses, I ran the software side of things And I heard stories during the pandemic Of course, the rural areas. I live out in the in the middle of, you know, Kenya, diversity in the network topology, Andrew: Yeah, absolutely. going to be pretty big. and the rest of our team arrived today I think you have to come Well that's the cube coverage,
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Verizon | ORGANIZATION | 0.99+ |
Andrew | PERSON | 0.99+ |
Adam | PERSON | 0.99+ |
Andrew Hoskin | PERSON | 0.99+ |
Africa | LOCATION | 0.99+ |
London | LOCATION | 0.99+ |
James | PERSON | 0.99+ |
Telco | ORGANIZATION | 0.99+ |
James Grant | PERSON | 0.99+ |
New York | LOCATION | 0.99+ |
LastMileXchange | ORGANIZATION | 0.99+ |
30 minutes | QUANTITY | 0.99+ |
yesterday | DATE | 0.99+ |
Russia | LOCATION | 0.99+ |
New Yorks | LOCATION | 0.99+ |
FedEx | ORGANIZATION | 0.99+ |
three | QUANTITY | 0.99+ |
10 minutes | QUANTITY | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
John | PERSON | 0.99+ |
today | DATE | 0.99+ |
UK | LOCATION | 0.99+ |
two | QUANTITY | 0.99+ |
John Furrier | PERSON | 0.99+ |
Kazakhstan | LOCATION | 0.99+ |
Netherlands | LOCATION | 0.99+ |
US | LOCATION | 0.99+ |
one | QUANTITY | 0.99+ |
three weeks | QUANTITY | 0.99+ |
twice | QUANTITY | 0.98+ |
two entrepreneurs | QUANTITY | 0.98+ |
One | QUANTITY | 0.98+ |
Cloud City | LOCATION | 0.98+ |
Telco D | ORGANIZATION | 0.98+ |
5G | ORGANIZATION | 0.98+ |
Kenya | LOCATION | 0.98+ |
LMX | ORGANIZATION | 0.97+ |
15 years ago | DATE | 0.97+ |
once | QUANTITY | 0.97+ |
10 years ago | DATE | 0.97+ |
four years | QUANTITY | 0.96+ |
first | QUANTITY | 0.96+ |
LastMileX | ORGANIZATION | 0.95+ |
both | QUANTITY | 0.93+ |
4G | ORGANIZATION | 0.92+ |
15 minutes later | DATE | 0.91+ |
3G | ORGANIZATION | 0.91+ |
LatAm | ORGANIZATION | 0.91+ |
Expedia | ORGANIZATION | 0.9+ |
Western European | LOCATION | 0.9+ |
SAS | ORGANIZATION | 0.89+ |
pandemic | EVENT | 0.88+ |
a day | QUANTITY | 0.88+ |
2021 | DATE | 0.88+ |
CIS | LOCATION | 0.86+ |
many years ago | DATE | 0.86+ |
DPD | ORGANIZATION | 0.86+ |
a hundred gig | QUANTITY | 0.82+ |
hundred mg | QUANTITY | 0.77+ |
both co | QUANTITY | 0.77+ |
decades | QUANTITY | 0.76+ |
African | OTHER | 0.75+ |
points | QUANTITY | 0.75+ |