>> SiliconANGLE Media presents ... theCUBE! Covering AlibabaCloud's annual conference. Brought to you by Intel. Now, here's John Furrier... >> Hello everyone, I'm John Furrier, the co-founder of SiliconANGLE, Wikibon, and theCUBE. We are here for an exclusive Cube conversations at the Alibaba Cloud conference here in Hangzhou, China. We're here with Dr. Wang, who's the chairman of the Alibaba Group Technology Committee as well as the founder of Alibaba Cloud, here in the new Museum of Inspiration at the event. Thanks for spending the time with me. >> Thank you for coming. >> So before we talk about Alibaba Cloud and all the goodness going on here at the conference, talk about this Museum of Inspiration. It is new, and it has kind of a display theme. You kind of walk through time. What was the motivation and the inspiration for the museum? >> Yeah, I think the keyword for the museum, inspiration, is really the inspiration that started the museum. I would say that there's two, really the artists thinking about that. The first thing is really about when people, people take a lot of things for granted. One of the goals for this museum, it just shows the people they probably see every day. But just let them, just, wow, okay, that's different from what I thought. I think a lot of people take for granted, but it's really a great invention, a great human contribution to the whole society. I think that one thing is really about that people understand why we got here today. So that's the first thing. The other thing is really about science and technology. When people are talking about science and technology, people often will say, whether we can combine science and technology. But I don't think that's the right way to describe the relationship between science and technology. I would say science and technology, really the two sides of the coin. I really want to see, let people to see two sides instead of mixing together and got one thing. So that's two things that's parallel, just like zero and one. They are two things. When they're put together in a computer, amazing things happen. If you mix the zero and the one, like half something, then it's just not that fun. So I really want to make sure it's the museum of science and art instead of the mixture of science and arts. So that's the one thing. The other thing is really about the inspiration of future. Most of the museum is really about the past, to show how we have in the past, and with less on the inspiration to help people to think about the future. This museum is really, when we think about everything over here, we did talk about the past, but we want to make sure people think about the future. That's the whole idea about the museum. >> And the computer industry is fairly young, if you go back to modern computing. But you kind of have a take here about how technology really is embedded in life. Talk more about that impact 'cause that seems to translate to the conference here at Alibaba, that technology isn't just about the speeds and the feeds, it's about the integration into life. >> Yeah, and I think that from this museum we can see actually I trace back the origin of all the technology. When people are talking about the computer technology, I really want to talk about the computing technology. And then we can trace back, see actually the human is the first signal computing device. Our Mother Nature created for us. If you look at the same things differently, you really can see the origin of that. I think in this museum we talk about two really original things. The first is about the nature origin of the Internet. When talking about Internet, people talk about our current technological infrastructure of Internet. When you look at the human history, how is when people walk, you create an Internet for Earth? You can see a lot of things can trace back. Then, with this kind of trace back, you can help us to think about what's going to happen next. The trace of the original idea is actually very important if you're thinking about technology. >> Talk about the story of Alibaba Cloud. That is not, It's new, Amazon has had it for around, early 2000's. But you guys came right after Amazon, 2009. Still young and growing. How does the Alibaba Cloud take the culture of this inspiration? What are some of the design principles of the Alibaba Cloud? >> Actually I would say the Alibaba Cloud is different from the Amazon Cloud. In the sense we have different vision about the future. Unfortunately though, we are put under the same umbrella called cloud computing by media, I will say that. So we are different, in the sense when the Amazon, actually I show great respect to Amazon. When Amazon started cloud computing, they are really talking about the utility. They're talking about how to cut the cost down. So basically, they start with the low cost of IT infrastructure. That's what I understand. When I started Alibaba Cloud, we know that actually cost is important for sure. But we know that actually the computing part is more important than the cost if you're thinking about the big data era. We started with thinking it's the acentric cloud computing. When you look at our first brochure and we put those words over there. That's almost nine years ago. We called it acentric cloud computing. Instead of the IT-centric cloud computing. This actually, it's not just an idea difference. It's actually, eventually, influenced of the underlying technology infrastructure. Our whole underlying technological infrastructure is designed for the data, instead of just for the IT deployment. >> Jack Ma was talking about this industrial revolution, this digital transformation. What strikes me is you guys have that same art and scientist dynamic, art and science coming together, reminds me of the Steve Jobs technology liberal arts thinking that spawns new creativity. Certainly the iPhone is a great example of that as one of the many things. But now the new generation is coming together. You have a big artist focus here at the event. Music festival, not just technology. How is that part of the focus at the event here? What does that mean for new developers? >> I think it's really the crossing behind that. If you're thinking about technology and now e-commerce, what's really the one thing behind that that's really changed the way of peoples' lives? Computing in that sense, computing is not just technology. It's really something that changes the way of life of every people. I think the e-commerce change the way of life of every people. In that sense, they are the same. If you look at the peoples' lives, they won't just live on technology. They won't just live on the arts. They need a life, love means everything. By nature, we have to make sure as consumers, they need something more than just one thing. I think we are very lucky we understand that. If you're thinking about the young people, I will give you a few numbers about this conference about young people. In China, we have a very specific word talking about the young people a couple of years ago. We call the 'badiho'. It basically means the generation born of the '80s. When people talk about 'jodiho', that basically means people born after '90s. And then people talking about the 'leniho' it's basically people born after 2000. I think that most of the visitors for this conference are 'leniho', 'jodiho', and 'badiho'. These are all young, all young people. >> The digital culture. >> It's a digital culture. I would rather use my own word in the book I would say instead of digital. For me, digital generation is already an old generation I would say. I would like to call this the online generation. They do everything online. Even the last generation do a lot of things digital because digital is everywhere. But I want to emphasize it's an online generation. They do everything online. >> Dr. Wang, talk about data. You mentioned that's the key ingredient, the fuel for innovation. That's impacting the city brain project you guys are doing. Talk about the city brain and the role of data and how that's impacting the societal users out there certainly here in China, the traffic is crowded. This is just an example of what else is out there. >> Okay. City brain actually it's, again it means different things based on the perspective. One thing that's probably important is the data. This is first time actually I think instead of using the big data, it's better to using what I call the data results. It's a better word than big data. I think the one fundamental thinking for the city brain is we find a human army. Humans finally realize actually that data results is the most precious resource for the city, instead of land and water supply. Because we already know that the land is limited. The water supply is limited. This is very important. It doesn't view data as a non-essential thing. It's just a part of your IT system. We finally realize that data is part of the city instead of part of your city IT system. I think it's a leap frog thinking, at least for me. When it got to that, and you realize that today all the existing IT systems cannot actually really embrace the data. IT system is just to support the people doing the work they used to do. And then you realize we need an infrastructure to really make the value from the data. Just like we have water supply for the city, then you can use the reservoir. Otherwise, the reservoir is useless for the city. I think city brain is just like a water supply system for the data. The city eventually can consume that. We start thinking it's a new infrastructure for the city just like water supply system, just like power grid, just like any way system. That's how we're thinking about it. This is the first thing. The reason we got to the traffic system is this is the problem every city has around the world. From my yesterday's presentation, I just joked about we build two roads for the city, which is too many. I was thinking a lot of people realize it. That's why Boston had the project. They want to get all the roads under the surface. Under surface. But it's still a road. It's still expensive. You know how much money they spend just to move all the roads. >> The big dig, I remember, that was the-- >> Yes, that's a big dig. I don't think that's, that's good for the transportation system, but I don't think that's the number one way for the growth of the city. I think probably most of the city don't have the money to do that. What the data city brain wants to do whether we can take the resource of data and we can optimize every aspect of the city so we can use less resource to support city growth. When we start with the traffic, it's just to make sure, you know that when we use the data to optimize the traffic lights, the idea behind that actually we use the data to optimize the time. How to just read the time. It's not just lights. And then if you're thinking, when we show the eventually, if you have enough data, then we can have less roads in the city but still got the same. >> So the Internet of Things is the hottest trend. 0bviously machine learning and artificial intelligence are part of that, and the cloud powers this new edge of the network, and the data has to flow. So the question that a lot of technologists who are architecting these solutions ask is how do you make the data go at a very low latency? That takes compute power. That takes a lot of technology. How does Alibaba Cloud think about the architecture? Obviously you have a strategic partner like Intel, Obviously with a lot of compute power. You got to think differently around making the data move. If it's like water, it needs to flow. So real time is really important, but self-driving cars, real time is down to the millisecond, nanosecond. How do you think about that as a technologist? >> I think the, if you go back to the Internet of things, I think it's still the Internet. I would say eventually, if you're thinking about the word cloud computing and people use edge computing and people talking about Internet of things. For me, it's just the computing of the Internet. Cloud computing is the computing of the Internet and edge computing is computing on the Internet. Even the IoT is the computing of the Internet. If you're talking about the data, I think eventually it's really about the data on the Internet. It's not data on the sensor. It's not data on the cloud. Basically it's data on the Internet. I would expect eventually the Internet infrastructure will be improved significantly. It's not an improved cloud. It's not improved edge computing. Or it's improvement of the IoT. But it's really, >> Together. >> it's together. >> So Intel, I was covering them, Mobile World Congress earlier in the year. And obviously five G. You need the mobile overlay, that's super important. You also have the end-to-end inside the cloud. Obviously Intel is a strategic partner. Can you talk about the relationship you have with Intel? And also your philosophy, technically speaking, with the ecosystem? Because it's not just Intel, it's everybody. There's a lot of people here at this event. American companies as well as international companies who are now going to be part of your ecosystem. >> Actually the, we certainly have a very good relationship with Intel. I think we share in some sense the same vision. I think that the number one thing is really about people learning about how important the computing is. For me, the Intel is not that, a chip selling company. Intel is really the provider of computing power. That's what I understand. And we can expect eventually the whole ecosystem is really about who is going to provide the computing power. Who is going to provide the infrastructure to make the data? Instead of just equipment supply, eventually the need for computing, and the need for data, will be the challenge for every company, including Alibaba Cloud. We are not, we are not immune from these challenges. We will feel the same challenge. What we want to do is really make sure that with all these partners, provide enough computing for the next 10 or 20 years. We want to make sure that there's enough data flow for the next 10 years. In that sense, it's not the traditional ecosystem as like you do this and you do that. It's basically how we can work together to really make sure we have the challenge for the data and computing in the next 10 years. >> Yesterday we covered the news that you guys announced 15, building and R&D over the next three years, which is a lot of money. Also it has a very international and global view. Academics with younger folks. Alibaba Cloud is going to be a part of that, I'm assuming. I'd love to get your thoughts on how you see that intersecting. But the question for you is the cloud world today is moving at very, very fast speed. We're seeing Amazon, for instance, has been the best in terms of new announcements every year. Not one or two, like a ton of announcements, a lot. How are you guys going to continue to keep the pace? To move faster because the city brain is a great project, but it's going to have more evolution. It's going to move fast. How are you guys keeping up with the pace? >> I think the only way, that's not just for the next 10 years. Actually when I started Alibaba Cloud, we take the same philosophy. Actually the user moves very fast than us. If you look at the users in China they move very fast probably than anywhere else around the world. If you use the city brain project, I would say city brain project is basically tell the people, we need the computing power more than any other task. You really can see that. People want you. If you can't satisfy their demand, then somebody else is going to do that. It's not something we want to move fast but >> You have to move fast. >> You have to move fast. That's why the China is special. I want to say China is not just a place for the market. China is the place that pushes you to move faster. That's more important than market size. >> You mentioned data technology and information technology kind of transferring to a new world. Software is also a big part of it. Software you have to compute, obviously with Intel and the relationships you have. But software is growing exponentially. Certainly in open source, we see Cloud Native Foundation here. They'll probably have Linux foundation. Open source is going to grow exponentially. Most of the code will be shipping. But you have more data growing exponentially. Software is eating the world, but data is eating software. That means data is greater than software. If you look at it that way, that's super important. As the new architects, you and I were just talking about how we've in the industry for a while. You certainly have an amazing career from Microsoft now at Alibaba. A new generation of architects and developers are going to create new innovations around this dynamic of data. What's your advice and how do you view that if you are 21 years old again right now and you were going to jump into studies and academic and or field. It's a whole new world. >> I think there's probably two suggestions. Not necessarily for the young generation, but I would say it's just a suggestion for the young generation to push that habit. The first thing you mentioned about the data eats software. Well, I would put it in a different perspective. I would say for the last generation, the last two or three generations, I would say the computer era, we are really talking about the computer software. That's pretty much in everything. For this generation, I would say we are talking about computing plus the data. That box is not important, but the computing power is more important. For the computing era, the box is important. >> There's no box. It's the world, it's the cloud. >> That's one thing. The implication for this, I want the young generation to push is, then we need the new infrastructure. Thinking about the build as a great vision, got to have the computer in every home. That's infrastructure. Today when you are in the computing process data era, the infrastructure is not there. I think the vision for the Alibaba Cloud is make sure that we have this infrastructure for the next 10 or 20 years so the young generation can take advantage of that and to do that innovation and inventions, just like computing in every home. >> That's very important. I think that also speaks to businesses, how enterprises, I remember my first start up, I had to buy all this equipment and put it into the telephone closet. Now, start ups and small businesses don't need IT departments. This has been a big growth area certainly for Alibaba Cloud. But now all businesses might have a small closet, not a big data center. This is going to change the nature of business. So work and play are coming together. This speaks to the Museum of Inspiration theme here where you can have work and play kind of integrate but yet still be separate in that analog digital world. What's your vision on this new dimension of everything doesn't have to be just digital? You can have an analog life and mix it with digital. >> Actually I was always sad. It's not, the world never has just one side. It always has two sides. The difference is which side is important at a particular time. Just like when people talk about digital and analog, the analog will exist forever. It's hard for you to kill. The question is whether you can find the most beauty from the digital at the same time you can most beautiful part of the analog. I would say that the people, just like when talking about software, people still loved the hardware. And people still loved the touch. The digital has to make sure it looks good. Will it work versus it looks good? I would say we want to make sure people live in a world with two sides, instead of just giving them one side of the world. >> You mentioned people still love hardware. I always say, a car drives but there's still an engine, and people like to understand the engine. There's a maker culture in the United States that's been growing over the past two decades. And now even more accelerated is the maker culture because of the edge and how technology has become part of the fabric of life. How do you see that maker culture being enabled by more cloud services? Because anyone can make a skateboard or motorcycle or a computer or a device now. Powering that with the cloud is an opportunity. How do you view that? >> I would say that eventually, if we have the broad definition of a cloud, I would say eventually, everything the maker makes will be part of the cloud. When talking about clouds, we're really talking about Internet, so every hardware, every piece of hardware will be part of Internet. I would say, if you look at the evolution of the Internet, Internet, it's just a backbone at the very beginning. Actually the first revolution the Internet made is really to make sure that every piece of software is a part of Internet. That's how we got the world wide web. I would say when talking about the maker culture, I would say eventually that every piece of hardware will be part of Internet. So Internet won't be complete without the hardware. In that sense, the cloud is a really essential part of that. >> There's some really interesting things happening here in China that I'm excited about. One of them is the nature of the user base and how close you guys are to that. In the US a similar scale but it's kind of spread over a bunch of other cloud providers. But the interesting phenomenon as data grows exponentially, as software grows exponentially in open source, things are becoming more decentralized. Without talking about the whole initial coin offerings, I know China has banned it and Russia's going to ban it. Other countries are putting a clamp down on crypto currency. Putting that aside, there's still blockchain as a potential disruptive enabler. You're seeing decentralization becoming a new architecture dynamic because you have to support the growth of these devices at the edge. Distributive computing has been around for a while, but now a decentralized architecture dynamic exists. How do you steer that technology direction? >> You have to separate from the the distributive architecture versus its physical location. I would say I like the blockchain idea very much. I think eventually it would be part of the Internet. It's not just something that sits on top of the Internet. It would be very fundamental, just like TCP and IP. This is low level, so this would be part of the Internet instead of standing on top of the Internet. Eventually, in that sense, Internet would be very distributed. By thinking that it's nothing, there's no decentralization exists. You still need, even though physically, it's in one place. >> It's almost decentralized, not 100 percent. >> Yeah, yeah. Obviously this would be different. Without Internet, without new software, that basically, just like PC. PC is really in a single box, and we use all software in a box. We distribute architecture. We could have decentralized, but everything actually is distributed. You still cannot trace that. You put like a meeting. A service in a data center. It's actually distributed over this one meeting service. In that sense, it's completely distributed. >> That server list too is a big trend where if you talk about the edge of the network, you got to move compute to the data sometimes. Or have compute on the edge. So this is going to be continued growth, you see that as well right? >> Yes, but I still think, if you use Silicon as a measure for this computing power, I would say if you can see there's more silicon on the edge, but I would say when we put one silicon on the edge, you probably have to put 100 silicons on the cloud. It's still kind of-- >> It's a relationship. >> It's a relationship, just like our body is very important but the brain consumes the most oxygen. >> It's important what's in the cloud then. You got to have the computing, have those ratios. It depends on the architecture. >> Yes, yes. >> Final question for you is as the folks in Silicon Valley, where we're based, and Palo Alto want to know is Alibaba, what it means to them? If you have a chance to say a few things about what Alibaba Cloud is to America, what would you like to say? >> I would say that actually they would just put the cloud computing aside. Just look at what it really means behind that. I think the cloud, we do have an understanding of what the cloud computing really means. At the very beginning actually, I wouldn't call the company a cloud computing company. I would call it a general computing company. It's really a fraction of what's thinking in China. Again, my comment is not just to view China as the market to sell your product. To view China as the place to inspire having a new product. >> And it's a global world now, the world is flat. >> Yes, just like United States, it's not, it's a place inspired. All the people around the world together to have a new idea. I think the people in China just love new things. They love to try new things. It really can shoot your size of your innovation. >> And it's a global collaboration, it's interesting. That phenomenon is going to continue. You've done amazing work here. Congratulations on the Museum of Inspiration and the projects you're working on. Personal question for you. What are you excited about now? We kind of joke about how old we are now, but the young people certainly have a great future ahead of them. But you have a lot of experience and you're steering Alibaba's technology committee across the group as well as being the founder of the cloud. What are you excited about right now, technically speaking? What's the big, or just impact? What's the big wave that you like? >> I think it's very exciting in a couple of things, three things I would say. The first is really about just look at technology itself. Just like when I described my book, it's really, really exciting in your life if you can see the Internet plus the computing and plus data, cause they're together. Just like you have this engine, you have the airplane, a couple of things, they're together wherever. This is a very, very exciting era. This is not just about a technology era. It's an era that all things happen at the same time, so that's very exciting. That's one thing. The second thing as you read about the city around over here, I think the the Alibaba the Hanzo, it's just a very special for Alibaba, but I think it's special for the other company as well. So this place is very special. Just to give you an idea where you are, this area has the most networked river in the past. If you look at the map, it's like Internet. I would say, all the people over here, just their mindset. It's just on an Internet mindset. Even goes back 100, 200 years ago because the river is the only way for them to travel, for the communications-- >> That's the data back then. >> That's exactly my point, see. If you look at the map, so this is very exciting. The other thing about that the Alibaba, for me, the Alibaba you know Alibaba, we have a very broad opinions. You can feel that. From a technology point of view, that basically means it's the place you can touch every aspect of technology. You have a very slight, very-- >> You have a great surface area aperture to look at impact of life. >> So you think about these three things together. It's hard to say the, you better get excited. >> It's a great time to be in technology, isn't it? Entertainment, e-commerce, web services. >> For me, when I work on the city brain project, it's just the beginning of machine learning. A lot of people, they are fighting for like, when people talk about speech recognition, they are fighting for the last one meter for the speech recognition. But if you're talking about city brain, it's the world. The most big AI project. And it's just the beginning. We just start with the one percent. >> It must be a lot of fun. You got a lot of data to work with. You have real life integration. It's super exciting. When are we going to see you in Silicon Valley? >> I appear regularly to Silicon Valley two or three times every year. We'll probably see sometime early next year. >> Thank you very much for the time, appreciate it. >> Thank you for coming to the conference and coming to the museum. >> Thank you very much for your inspiration. >> Thank you. >> Thank you.

>> SiliconANGLE Media presents ... theCUBE! Covering AlibabaCloud's annual conference. Brought to you by Intel. Now, here's John Furrier... >> Hello everyone, I'm John Furrier, the co-founder of SiliconANGLE, Wikibon, and theCUBE. We are here for an exclusive Cube conversations at the Alibaba Cloud conference here in Hangzhou, China. We're here with Dr. Wang, who's the chairman of the Alibaba Group Technology Committee as well as the founder of Alibaba Cloud, here in the new Museum of Inspiration at the event. Thanks for spending the time with me. >> Thank you for coming. >> So before we talk about Alibaba Cloud and all the goodness going on here at the conference, talk about this Museum of Inspiration. It is new, and it has kind of a display theme. You kind of walk through time. What was the motivation and the inspiration for the museum? >> Yeah, I think the keyword for the museum, inspiration, is really the inspiration that started the museum. I would say that there's two, really the artists thinking about that. The first thing is really about when people, people take a lot of things for granted. One of the goals for this museum, it just shows the people they probably see every day. But just let them, just, wow, okay, that's different from what I thought. I think a lot of people take for granted, but it's really a great invention, a great human contribution to the whole society. I think that one thing is really about that people understand why we got here today. So that's the first thing. The other thing is really about science and technology. When people are talking about science and technology, people often will say, whether we can combine science and technology. But I don't think that's the right way to describe the relationship between science and technology. I would say science and technology, really the two sides of the coin. I really want to see, let people to see two sides instead of mixing together and got one thing. So that's two things that's parallel, just like zero and one. They are two things. When they're put together in a computer, amazing things happen. If you mix the zero and the one, like half something, then it's just not that fun. So I really want to make sure it's the museum of science and art instead of the mixture of science and arts. So that's the one thing. The other thing is really about the inspiration of future. Most of the museum is really about the past, to show how we have in the past, and with less on the inspiration to help people to think about the future. This museum is really, when we think about everything over here, we did talk about the past, but we want to make sure people think about the future. That's the whole idea about the museum. >> And the computer industry is fairly young, if you go back to modern computing. But you kind of have a take here about how technology really is embedded in life. Talk more about that impact 'cause that seems to translate to the conference here at Alibaba, that technology isn't just about the speeds and the feeds, it's about the integration into life. >> Yeah, and I think that from this museum we can see actually I trace back the origin of all the technology. When people are talking about the computer technology, I really want to talk about the computing technology. And then we can trace back, see actually the human is the first signal computing device. Our Mother Nature created for us. If you look at the same things differently, you really can see the origin of that. I think in this museum we talk about two really original things. The first is about the nature origin of the Internet. When talking about Internet, people talk about our current technological infrastructure of Internet. When you look at the human history, how is when people walk, you create an Internet for Earth? You can see a lot of things can trace back. Then, with this kind of trace back, you can help us to think about what's going to happen next. The trace of the original idea is actually very important if you're thinking about technology. >> Talk about the story of Alibaba Cloud. That is not, It's new, Amazon has had it for around, early 2000's. But you guys came right after Amazon, 2009. Still young and growing. How does the Alibaba Cloud take the culture of this inspiration? What are some of the design principles of the Alibaba Cloud? >> Actually I would say the Alibaba Cloud is different from the Amazon Cloud. In the sense we have different vision about the future. Unfortunately though, we are put under the same umbrella called cloud computing by media, I will say that. So we are different, in the sense when the Amazon, actually I show great respect to Amazon. When Amazon started cloud computing, they are really talking about the utility. They're talking about how to cut the cost down. So basically, they start with the low cost of IT infrastructure. That's what I understand. When I started Alibaba Cloud, we know that actually cost is important for sure. But we know that actually the computing part is more important than the cost if you're thinking about the big data era. We started with thinking it's the acentric cloud computing. When you look at our first brochure and we put those words over there. That's almost nine years ago. We called it acentric cloud computing. Instead of the IT-centric cloud computing. This actually, it's not just an idea difference. It's actually, eventually, influenced of the underlying technology infrastructure. Our whole underlying technological infrastructure is designed for the data, instead of just for the IT deployment. >> Jack Ma was talking about this industrial revolution, this digital transformation. What strikes me is you guys have that same art and scientist dynamic, art and science coming together, reminds me of the Steve Jobs technology liberal arts thinking that spawns new creativity. Certainly the iPhone is a great example of that as one of the many things. But now the new generation is coming together. You have a big artist focus here at the event. Music festival, not just technology. How is that part of the focus at the event here? What does that mean for new developers? >> I think it's really the crossing behind that. If you're thinking about technology and now e-commerce, what's really the one thing behind that that's really changed the way of peoples' lives? Computing in that sense, computing is not just technology. It's really something that changes the way of life of every people. I think the e-commerce change the way of life of every people. In that sense, they are the same. If you look at the peoples' lives, they won't just live on technology. They won't just live on the arts. They need a life, love means everything. By nature, we have to make sure as consumers, they need something more than just one thing. I think we are very lucky we understand that. If you're thinking about the young people, I will give you a few numbers about this conference about young people. In China, we have a very specific word talking about the young people a couple of years ago. We call the 'badiho'. It basically means the generation born of the '80s. When people talk about 'jodiho', that basically means people born after '90s. And then people talking about the 'leniho' it's basically people born after 2000. I think that most of the visitors for this conference are 'leniho', 'jodiho', and 'badiho'. These are all young, all young people. >> The digital culture. >> It's a digital culture. I would rather use my own word in the book I would say instead of digital. For me, digital generation is already an old generation I would say. I would like to call this the online generation. They do everything online. Even the last generation do a lot of things digital because digital is everywhere. But I want to emphasize it's an online generation. They do everything online. >> Dr. Wang, talk about data. You mentioned that's the key ingredient, the fuel for innovation. That's impacting the city brain project you guys are doing. Talk about the city brain and the role of data and how that's impacting the societal users out there certainly here in China, the traffic is crowded. This is just an example of what else is out there. >> Okay. City brain actually it's, again it means different things based on the perspective. One thing that's probably important is the data. This is first time actually I think instead of using the big data, it's better to using what I call the data results. It's a better word than big data. I think the one fundamental thinking for the city brain is we find a human army. Humans finally realize actually that data results is the most precious resource for the city, instead of land and water supply. Because we already know that the land is limited. The water supply is limited. This is very important. It doesn't view data as a non-essential thing. It's just a part of your IT system. We finally realize that data is part of the city instead of part of your city IT system. I think it's a leap frog thinking, at least for me. When it got to that, and you realize that today all the existing IT systems cannot actually really embrace the data. IT system is just to support the people doing the work they used to do. And then you realize we need an infrastructure to really make the value from the data. Just like we have water supply for the city, then you can use the reservoir. Otherwise, the reservoir is useless for the city. I think city brain is just like a water supply system for the data. The city eventually can consume that. We start thinking it's a new infrastructure for the city just like water supply system, just like power grid, just like any way system. That's how we're thinking about it. This is the first thing. The reason we got to the traffic system is this is the problem every city has around the world. From my yesterday's presentation, I just joked about we build two roads for the city, which is too many. I was thinking a lot of people realize it. That's why Boston had the project. They want to get all the roads under the surface. Under surface. But it's still a road. It's still expensive. You know how much money they spend just to move all the roads. >> The big dig, I remember, that was the-- >> Yes, that's a big dig. I don't think that's, that's good for the transportation system, but I don't think that's the number one way for the growth of the city. I think probably most of the city don't have the money to do that. What the data city brain wants to do whether we can take the resource of data and we can optimize every aspect of the city so we can use less resource to support city growth. When we start with the traffic, it's just to make sure, you know that when we use the data to optimize the traffic lights, the idea behind that actually we use the data to optimize the time. How to just read the time. It's not just lights. And then if you're thinking, when we show the eventually, if you have enough data, then we can have less roads in the city but still got the same. >> So the Internet of Things is the hottest trend. 0bviously machine learning and artificial intelligence are part of that, and the cloud powers this new edge of the network, and the data has to flow. So the question that a lot of technologists who are architecting these solutions ask is how do you make the data go at a very low latency? That takes compute power. That takes a lot of technology. How does Alibaba Cloud think about the architecture? Obviously you have a strategic partner like Intel, Obviously with a lot of compute power. You got to think differently around making the data move. If it's like water, it needs to flow. So real time is really important, but self-driving cars, real time is down to the millisecond, nanosecond. How do you think about that as a technologist? >> I think the, if you go back to the Internet of things, I think it's still the Internet. I would say eventually, if you're thinking about the word cloud computing and people use edge computing and people talking about Internet of things. For me, it's just the computing of the Internet. Cloud computing is the computing of the Internet and edge computing is computing on the Internet. Even the IoT is the computing of the Internet. If you're talking about the data, I think eventually it's really about the data on the Internet. It's not data on the sensor. It's not data on the cloud. Basically it's data on the Internet. I would expect eventually the Internet infrastructure will be improved significantly. It's not an improved cloud. It's not improved edge computing. Or it's improvement of the IoT. But it's really, >> Together. >> it's together. >> So Intel, I was covering them, Mobile World Congress earlier in the year. And obviously five G. You need the mobile overlay, that's super important. You also have the end-to-end inside the cloud. Obviously Intel is a strategic partner. Can you talk about the relationship you have with Intel? And also your philosophy, technically speaking, with the ecosystem? Because it's not just Intel, it's everybody. There's a lot of people here at this event. American companies as well as international companies who are now going to be part of your ecosystem. >> Actually the, we certainly have a very good relationship with Intel. I think we share in some sense the same vision. I think that the number one thing is really about people learning about how important the computing is. For me, the Intel is not that, a chip selling company. Intel is really the provider of computing power. That's what I understand. And we can expect eventually the whole ecosystem is really about who is going to provide the computing power. Who is going to provide the infrastructure to make the data? Instead of just equipment supply, eventually the need for computing, and the need for data, will be the challenge for every company, including Alibaba Cloud. We are not, we are not immune from these challenges. We will feel the same challenge. What we want to do is really make sure that with all these partners, provide enough computing for the next 10 or 20 years. We want to make sure that there's enough data flow for the next 10 years. In that sense, it's not the traditional ecosystem as like you do this and you do that. It's basically how we can work together to really make sure we have the challenge for the data and computing in the next 10 years. >> Yesterday we covered the news that you guys announced 15, building and R&D over the next three years, which is a lot of money. Also it has a very international and global view. Academics with younger folks. Alibaba Cloud is going to be a part of that, I'm assuming. I'd love to get your thoughts on how you see that intersecting. But the question for you is the cloud world today is moving at very, very fast speed. We're seeing Amazon, for instance, has been the best in terms of new announcements every year. Not one or two, like a ton of announcements, a lot. How are you guys going to continue to keep the pace? To move faster because the city brain is a great project, but it's going to have more evolution. It's going to move fast. How are you guys keeping up with the pace? >> I think the only way, that's not just for the next 10 years. Actually when I started Alibaba Cloud, we take the same philosophy. Actually the user moves very fast than us. If you look at the users in China they move very fast probably than anywhere else around the world. If you use the city brain project, I would say city brain project is basically tell the people, we need the computing power more than any other task. You really can see that. People want you. If you can't satisfy their demand, then somebody else is going to do that. It's not something we want to move fast but >> You have to move fast. >> You have to move fast. That's why the China is special. I want to say China is not just a place for the market. China is the place that pushes you to move faster. That's more important than market size. >> You mentioned data technology and information technology kind of transferring to a new world. Software is also a big part of it. Software you have to compute, obviously with Intel and the relationships you have. But software is growing exponentially. Certainly in open source, we see Cloud Native Foundation here. They'll probably have Linux foundation. Open source is going to grow exponentially. Most of the code will be shipping. But you have more data growing exponentially. Software is eating the world, but data is eating software. That means data is greater than software. If you look at it that way, that's super important. As the new architects, you and I were just talking about how we've in the industry for a while. You certainly have an amazing career from Microsoft now at Alibaba. A new generation of architects and developers are going to create new innovations around this dynamic of data. What's your advice and how do you view that if you are 21 years old again right now and you were going to jump into studies and academic and or field. It's a whole new world. >> I think there's probably two suggestions. Not necessarily for the young generation, but I would say it's just a suggestion for the young generation to push that habit. The first thing you mentioned about the data eats software. Well, I would put it in a different perspective. I would say for the last generation, the last two or three generations, I would say the computer era, we are really talking about the computer software. That's pretty much in everything. For this generation, I would say we are talking about computing plus the data. That box is not important, but the computing power is more important. For the computing era, the box is important. >> There's no box. It's the world, it's the cloud. >> That's one thing. The implication for this, I want the young generation to push is, then we need the new infrastructure. Thinking about the build as a great vision, got to have the computer in every home. That's infrastructure. Today when you are in the computing process data era, the infrastructure is not there. I think the vision for the Alibaba Cloud is make sure that we have this infrastructure for the next 10 or 20 years so the young generation can take advantage of that and to do that innovation and inventions, just like computing in every home. >> That's very important. I think that also speaks to businesses, how enterprises, I remember my first start up, I had to buy all this equipment and put it into the telephone closet. Now, start ups and small businesses don't need IT departments. This has been a big growth area certainly for Alibaba Cloud. But now all businesses might have a small closet, not a big data center. This is going to change the nature of business. So work and play are coming together. This speaks to the Museum of Inspiration theme here where you can have work and play kind of integrate but yet still be separate in that analog digital world. What's your vision on this new dimension of everything doesn't have to be just digital? You can have an analog life and mix it with digital. >> Actually I was always sad. It's not, the world never has just one side. It always has two sides. The difference is which side is important at a particular time. Just like when people talk about digital and analog, the analog will exist forever. It's hard for you to kill. The question is whether you can find the most beauty from the digital at the same time you can most beautiful part of the analog. I would say that the people, just like when talking about software, people still loved the hardware. And people still loved the touch. The digital has to make sure it looks good. Will it work versus it looks good? I would say we want to make sure people live in a world with two sides, instead of just giving them one side of the world. >> You mentioned people still love hardware. I always say, a car drives but there's still an engine, and people like to understand the engine. There's a maker culture in the United States that's been growing over the past two decades. And now even more accelerated is the maker culture because of the edge and how technology has become part of the fabric of life. How do you see that maker culture being enabled by more cloud services? Because anyone can make a skateboard or motorcycle or a computer or a device now. Powering that with the cloud is an opportunity. How do you view that? >> I would say that eventually, if we have the broad definition of a cloud, I would say eventually, everything the maker makes will be part of the cloud. When talking about clouds, we're really talking about Internet, so every hardware, every piece of hardware will be part of Internet. I would say, if you look at the evolution of the Internet, Internet, it's just a backbone at the very beginning. Actually the first revolution the Internet made is really to make sure that every piece of software is a part of Internet. That's how we got the world wide web. I would say when talking about the maker culture, I would say eventually that every piece of hardware will be part of Internet. So Internet won't be complete without the hardware. In that sense, the cloud is a really essential part of that. >> There's some really interesting things happening here in China that I'm excited about. One of them is the nature of the user base and how close you guys are to that. In the US a similar scale but it's kind of spread over a bunch of other cloud providers. But the interesting phenomenon as data grows exponentially, as software grows exponentially in open source, things are becoming more decentralized. Without talking about the whole initial coin offerings, I know China has banned it and Russia's going to ban it. Other countries are putting a clamp down on crypto currency. Putting that aside, there's still blockchain as a potential disruptive enabler. You're seeing decentralization becoming a new architecture dynamic because you have to support the growth of these devices at the edge. Distributive computing has been around for a while, but now a decentralized architecture dynamic exists. How do you steer that technology direction? >> You have to separate from the the distributive architecture versus its physical location. I would say I like the blockchain idea very much. I think eventually it would be part of the Internet. It's not just something that sits on top of the Internet. It would be very fundamental, just like TCP and IP. This is low level, so this would be part of the Internet instead of standing on top of the Internet. Eventually, in that sense, Internet would be very distributed. By thinking that it's nothing, there's no decentralization exists. You still need, even though physically, it's in one place. >> It's almost decentralized, not 100 percent. >> Yeah, yeah. Obviously this would be different. Without Internet, without new software, that basically, just like PC. PC is really in a single box, and we use all software in a box. We distribute architecture. We could have decentralized, but everything actually is distributed. You still cannot trace that. You put like a meeting. A service in a data center. It's actually distributed over this one meeting service. In that sense, it's completely distributed. >> That server list too is a big trend where if you talk about the edge of the network, you got to move compute to the data sometimes. Or have compute on the edge. So this is going to be continued growth, you see that as well right? >> Yes, but I still think, if you use Silicon as a measure for this computing power, I would say if you can see there's more silicon on the edge, but I would say when we put one silicon on the edge, you probably have to put 100 silicons on the cloud. It's still kind of-- >> It's a relationship. >> It's a relationship, just like our body is very important but the brain consumes the most oxygen. >> It's important what's in the cloud then. You got to have the computing, have those ratios. It depends on the architecture. >> Yes, yes. >> Final question for you is as the folks in Silicon Valley, where we're based, and Palo Alto want to know is Alibaba, what it means to them? If you have a chance to say a few things about what Alibaba Cloud is to America, what would you like to say? >> I would say that actually they would just put the cloud computing aside. Just look at what it really means behind that. I think the cloud, we do have an understanding of what the cloud computing really means. At the very beginning actually, I wouldn't call the company a cloud computing company. I would call it a general computing company. It's really a fraction of what's thinking in China. Again, my comment is not just to view China as the market to sell your product. To view China as the place to inspire having a new product. >> And it's a global world now, the world is flat. >> Yes, just like United States, it's not, it's a place inspired. All the people around the world together to have a new idea. I think the people in China just love new things. They love to try new things. It really can shoot your size of your innovation. >> And it's a global collaboration, it's interesting. That phenomenon is going to continue. You've done amazing work here. Congratulations on the Museum of Inspiration and the projects you're working on. Personal question for you. What are you excited about now? We kind of joke about how old we are now, but the young people certainly have a great future ahead of them. But you have a lot of experience and you're steering Alibaba's technology committee across the group as well as being the founder of the cloud. What are you excited about right now, technically speaking? What's the big, or just impact? What's the big wave that you like? >> I think it's very exciting in a couple of things, three things I would say. The first is really about just look at technology itself. Just like when I described my book, it's really, really exciting in your life if you can see the Internet plus the computing and plus data, cause they're together. Just like you have this engine, you have the airplane, a couple of things, they're together wherever. This is a very, very exciting era. This is not just about a technology era. It's an era that all things happen at the same time, so that's very exciting. That's one thing. The second thing as you read about the city around over here, I think the the Alibaba the Hanzo, it's just a very special for Alibaba, but I think it's special for the other company as well. So this place is very special. Just to give you an idea where you are, this area has the most networked river in the past. If you look at the map, it's like Internet. I would say, all the people over here, just their mindset. It's just on an Internet mindset. Even goes back 100, 200 years ago because the river is the only way for them to travel, for the communications-- >> That's the data back then. >> That's exactly my point, see. If you look at the map, so this is very exciting. The other thing about that the Alibaba, for me, the Alibaba you know Alibaba, we have a very broad opinions. You can feel that. From a technology point of view, that basically means it's the place you can touch every aspect of technology. You have a very slight, very-- >> You have a great surface area aperture to look at impact of life. >> So you think about these three things together. It's hard to say the, you better get excited. >> It's a great time to be in technology, isn't it? Entertainment, e-commerce, web services. >> For me, when I work on the city brain project, it's just the beginning of machine learning. A lot of people, they are fighting for like, when people talk about speech recognition, they are fighting for the last one meter for the speech recognition. But if you're talking about city brain, it's the world. The most big AI project. And it's just the beginning. We just start with the one percent. >> It must be a lot of fun. You got a lot of data to work with. You have real life integration. It's super exciting. When are we going to see you in Silicon Valley? >> I appear regularly to Silicon Valley two or three times every year. We'll probably see sometime early next year. >> Thank you very much for the time, appreciate it. >> Thank you for coming to the conference and coming to the museum. >> Thank you very much for your inspiration. >> Thank you. >> Thank you.

(techy music playing) >> Hello, everyone, welcome to theCUBE Studios here in Palo Alto, California. I'm John Furrier, the cofounder of SiliconANGLE Media Inc., also cohost of theCUBE. We're here for a CUBE Conversation on Thought Leader Thursday and I'm here with Chris Cummings, who's a senior manager, advisor, big-time industry legend, but he's also the Chasm Group, right now, doer, Crossing the Chasm, famous books and it's all about the future. Formerly an exec at Netapp, been in the storage and infrastructure cloud tech business, also friends of Stanford. Season tickets together to go to the tailgates, but big Cal game coming up of course, but more importantly a big-time influence in the industry and we're going to do some drill down on what's going on with cloud computing, all the buzzword bingo going on in the industry. Also, AWS, Amazon Web Services re:Invent is coming up, do a little preview there, but really kind of share our views on what's happening in the industry, because there's a lot of noise out there. We're going to try to get the signal from the noise, thanks for watching. Chris, thanks for coming in. >> Thank you so much for having me, glad to be here. >> Great to see you, so you know, you have seen a lot of waves of innovation and right now you're working with a lot of companies trying to figure out the future. >> That's right. >> And you're seeing a lot of significant industry shifts. We talk about it on theCUBE all the time. Blockchain from decentralization all the way up to massive consolidation with hyper-convergence in the enterprise. >> Mm-hmm. >> So a lot of action, and because of the day the people out in the marketplace, whether it's a developer or a CXO, CIO, CDO, whatever enterprise leader's doing the transformations. >> Chris Collins: We got all of them. >> They're trying to essentially not go out of business. A lot of great things are happening, but at the same time a lot of pressure on the business is happening. So, let's discuss that, I mean, you are doing this for work at the Chasm Group. Talk about your role, you were formerly at Netapp, so I know you know the storage business. >> Right. >> So we're going to have a great conversation about storage and impact infrastructure, but at the Chasm Group how are you guys framing the conversation? >> Yeah, Chasm Group is really all about helping these companies process their thinking, think about if they're going to get to be a platform out in the industry. You can't just go and become a platform in the industry, you got to go knock down problem, problem, problem, solution, solution, solution. So we help them prioritize that and think about best practices for achieving that. >> You know, Dave Alante, my co-CEO, copartner, co-founder at SiliconANGLE Media and I always talk about this all the time, and the expression we use is if you don't know what check mate looks like you shouldn't be playing chess, and a lot of the IT folks and CIOs are in that mode now where the game has changed so much that sometimes they don't even know what they're playing. You know, they've been leaning on this Magic Quadrant from Gartner and all these other analyst firms and it's been kind of a slow game, a batch kind of game, now it's real time. Whatever metaphor you want to use, the game has changed so the chessboard has changed. >> Chris: Mm-hmm. >> So I got to get your take on this because you've been involved in strategy, been on product, you worked at growth companies, big companies, start-ups, and now looking at the bigger picture, what is the game? I mean, right now if you could lay out the chessboard, what are people looking at, what is the game? >> So, we deal a lot with customer conversations and that's where it all kind of begins, and I think what we found is this era of pushing product and just throwing stuff out there. It worked for a while but those days are over. These folks are so overwhelmed. The titles you mentioned, CIO, CDO, all the dev ops people, they're so overwhelmed with what's going on out there. What they want is people to come in and tell them about what's happening out there, what are their peers doing and what problems are they trying to solve in order and drive it that way. >> And there's a lot of disruption on the product side. >> Yes. >> So tech's changing, obviously the business models are changing, that's a different issue. Let's consider the tech things, you have-- >> Mm-hmm. >> A tech perspective, let's get into the tech conversation. You got cloud, you got private cloud, hybrid cloud, multi-cloud, micro-machine learning, hyper-machine learning, hyper-cloud, all these buzzwords are out there. It's buzzwords bingo. >> Chris: Right. >> But also the reality is you got Amazon Web Services absolutely crushing it, no doubt about it. I mean, I've been looking at Oracle, I've been looking at Google, I've been looking at SAP, looking at IBM, looking at Alibaba, looking at Microsoft, the game is really kind of a cloak and dagger situation going on here. >> That's right. >> A lot of things shifting on the provider side, but no doubt scale is the big issue. >> Chris: That's right. >> So how does a customer squint through all this? >> The conversations that I've had, especially with the larger enterprises, is they know that they've got to be able to adopt and utilize the public cloud capabilities, but they also want to retain that degree of control, so they want to maintain, whether it's their apps, their dev ops, some pieces of their infrastructure on prem, and as you talked about that transition it used to be okay, well we thought about cloud was equal to private cloud, then it became public cloud. Hybrid cloud, people are hanging on to hybrid cloud, sometimes for the right reasons and sometimes for the wrong reasons. Right reasons are because it's critical for their business. You look at somebody, for instance, in media and entertainment. They can't just push everything out there. They've got to retain control and really have their hands around that content because they've got to be able to distribute it, right? But then you look at some others that are hanging on for the wrong reasons, and the wrong reasons are they want to have their control and they want to have their salary and they want to have their staff, so boy, hybrid sounds like a mix that works. >> So I'm going to be having a one-on-one with Andy Jassy next week, exclusive. I do that every year as part of theCUBE. He's a great guy, good friend, become a good friend, because we've been a fan of him when no one loved Amazon. We saw the early, obviously at SiliconANGLE, now he's the king of the industry, but he's a great manager, great executive, and has done a great job on his ethos of Bezos and Amazon. Ship stuff faster, lower prices, the flywheel that Amazon uses. Everything's kind of on that-- And they own Twitch, which we stream, too, and we love. But if you could ask Andy any questions what questions would you ask him if you get to have that one-on-one? >> Yeah, well, it stems from conversations I've had with customers, which was probably once a week I would be talking to a CIO or somebody on that person's staff, and they'd slide the piece of paper across and say this is my bill. I had no idea that this was what AWS was going to drive me from a billing perspective, and I think we've seen... You know, we've had all kinds of commentary out there about ingress fees, egress fees, all of that sort of stuff. I think the question for Andy, when you look at the amount of revenue and operating margin that they are generating in that business, how are they going to start diversifying that pricing strategy so that they can keep those customers on without having them rethink their strategy in the future. >> So are you saying that when they slide that piece of paper over that the fees are higher than expected or not... Or low and happy, they're happy with the prices. >> Oh, they're-- I think they're-- I think it's the first time they've ever thought that it could be as expensive as on-premise infrastructure because they just didn't understand when they went into this how much it was going to cost to access that data over time, and when you're talking about data that is high volume and high frequency data, they are accessing it quite a bit, as opposed to just stale, cold, dead stuff that they want to put off somewhere else and not have to maintain. >> Yeah, and one of the things we're seeing that we pointed at the Wikibon team is a lot of these pricings are... The clients don't know that they're being billed for something that they may not be using, so AI or machine learning could come in potentially. So this is kind of what you're getting at. >> Exactly. >> The operational things that Amazon's doing to keep prices low for the customer, not get bill shock. >> Chris: That's right. >> Okay, so that's cool. What else would you ask him about culture or is there anything you would ask him about his plans... What else would you ask him? >> I think another big thing would be just more plans on what's going to be done around data analytics and big data. We can call it whatever we want, but they've been so good at the semi-structured or unstructured content, you know, when we think about AWS and where AWS was going with S3, but now there's a whole new phenomenon going on around this and companies are as every bit as scared about that transition as they were about the prior cloud transition, so what really are their plans there when they think about that, and for instance, things like how does GPU processing come into play versus CPU processing. There's going to be a really interesting discussion I think you're going to have with him on that front. >> Awesome, let's talk about IT. IT and information technology departments formerly known as DP, data processing, information-- All that stuff's changed, but there were still guys that were buying hardware, buying Netapp tries that you used to work for, buying EMC, doing data domain, doing a lot of stuff. These guys are essentially looking at potentially a role where-- I mean, for instance, we use Amazon. We're a big customer, happy customer. >> Chris: Mm-hmm. >> We don't have those guys. >> Chris: Right. >> So if I'm an IT guy I might be thinking shit, I could be out of a job, Amazon's doing my job, so I'm not saying that's the case but that's certainly a fear. >> Chris: Absolutely. >> But the business models have to shift from old IT to new IT. >> Chris: Mm-hmm. >> What does that game look like? What is this new IT game? Is it more, not a department view, is it more of a holistic view, and what's the sentiment around the buyers and your customers that you talk to around how do they message to the IT guys, like, look, there's higher valued jobs you could go to. >> Right. >> You mention analytics... >> That's right. >> What's the conversation? Certainly some guys won't make the transition and might not make it, but what's the narrative? >> Well, I think that's where it just starts with what segment are you talking about, so if you look at it and say just break it down between the large enterprise, the uber enterprise that we've seen for so long, mid-size and smaller, the mid-size and smaller are gone, okay. Outside of just specific industries where they really need that control, media and entertainment might be an example. That mid-size business is gone for those vendors, right? So those vendors are now having to grab on and say I'm part of that cloud phenomenon, my hyper-cloud of the future. I'm part of that phenomenon, and that becomes really the game that they have to play, but when you look at those IT shops I think they really need to figure out where are they adding value and where are they just enabling value that's being driven by cloud providers, and really that's all they are is a facilitator, and they've got to shift their energy towards where am I adding value, and that becomes more that-- >> That's differentiation, that's where differentiation is, so non-differentiated labor is the term that Wikibon analysts use. >> Oh, okay. >> That's going down, the differentiated labor is either revenue generating or something operationally more efficient, right? >> That's right, and it's all going to be revenue generating now. I mean, I used to be out there talking about things like archiving, and archiving's a great idea. It's something where I'm going to save money, okay, but I got this many projects on my list if I'm a CIO of where I can save money. I'm being under pressure about how am I going to go generate money, and that's where I think people are really shifting their eyeballs and their attention, is more towards that. >> And you got IOT coming down the pike. I mean, we're hearing is from what I hear from CIOs when we have a few in-depth conversations is look, I got to get my development team ramped up and being more cloud native, more microservice and I got to get more app development going that drives revenue for my business, more efficiency. >> Chris: Right. >> I have a digital transformation across the company in terms of hiring culture and talent. >> Chris: Mm-hmm. >> And then I got pressure to do IOT. >> Chris: Right. >> And I got security, so of those five things, IOT tends to fall out, security takes preference because of the security challenges, and then that's already putting their plate full right there. >> That's right, that's real time and those people are-- >> Those are core issues. >> Putting too much pressure on that right now and then you're thinking about IT and in the meantime, by the way, most of these places don't have the dev ops shop that's operating on a flywheel, right? So you're not... What's it, Goldman Sachs has 5,000 developers, right? That's bigger than most tech companies, so as a consequence you start thinking about well, not everybody looks like that. What the heck are they going to do in the future. They're going to have to be thinking about new ways of accessing that type of capability. >> This is where the cloud really shines in my mind. I think in the cloud, too, it's starting to fragment the conversations. People will try to pigeonhole Amazon. I see Microsoft-- I've been very critical of Microsoft in their cloud because-- First of all, I love the move that they're making. I think it's a smart move business-wise, but they bundle in 365 Office, that's not really cloud, it's just SAS, so then you start getting into the splitting of the hairs of well, SAS is not included in cloud. But come on, SAS is cloud. >> Chris: Mm-hmm. >> Well, maybe Amazon should include their ecosystem that would be a trillion dollar revenue number, so all companies don't look the same. >> That's right. >> And so from an enterprise that's a challenge. >> Chris: Mm-hmm. >> Do I got to hire developers for Asger, do I got to hire developers for Amazon, do I got to hire developers for Google. >> Chris: Mm-hmm. >> There's no stack consistency across private enterprises to cloud. >> Chris: So I have-- >> Because I'm a storage guy, I've got Netapp drives and now I've got an Amazon thing. I like Amazon, but now I got to go Asger, what the hell do I do? >> I got EMCs here and I got Nimbles there and HP and I've still got tape from IBM from five decades ago, so, John, I got a great term for you that's going to be a key one, I think, in the ability. It's called histocompatibility, and this is really about... >> Oh, here we go. Let's get nerdy with the tape glasses on. >> It's really about the ability to be able to inter-operate with all this system and some of these systems are live systems, they're current systems. Some of it's garbage that should've been thrown out a long time ago and actually recycled. So I think histocompatibility is going to be a really, really big deal. >> Well, keep the glasses on. Let's get down in the weeds here. >> Okay. >> I like the-- With the pocket protector, if you had the pocket protector we'd be in good shape. >> Yep. >> So, vendors got to compete with these buzzwords, become buzzword bingo, but there are trends that you're seeing. You've done some analysis of how the positionings and you're also a positioning guru as well. There's ways to do it and that's a challenge is for suppliers, vendors who want to serve customers. They got to rise above the noise. >> Chris: That's right. >> That's a huge problem. What are you seeing in terms of buzzword bingo-- >> Oh, my goodness. >> Because like I said, I used to work for HP in the old days and they used to have an expression, you know, don't call it what it is because that's boring and make it exciting, so the analogy they used was sushi is basically cold, dead fish. (laughing) So, sushi is a name for cold, dead fish. >> Chris: Yeah. >> So you don't call your product cold, dead fish, you call it sushi. >> Chris: Right. >> That was the analogy, so in our world-- >> Chris: That was HP-UX. >> That was HP-UX, you know, HP was very engineering. >> Yes. >> That's not-- Sushi doesn't mean anything. It's cold, dead fish, that's what it is. >> Right. >> That's what it does. >> That's right. >> So a lot of vendors can error in that they're accurate and their engineers, they call it what it is, but there's more sex appeal with some better naming. >> Totally. >> What are you seeing in terms of the fashion, if you will, in terms of the naming conventions. Which ones are standing out, what's the analysis. >> Well, I think the analysis is this, you start with your adjectives with STEM words, John, and what I mean by that is things like histocompatibility. It could start with things like agility, flexibility, manageability, simplicity, all those sorts of things, and they've got to line those terms up and go out there, but I think the thing that right now-- >> But those are boring, I saw a press release saying we're more agile, we're the most effective software platform with agility and dev ops, like what the hell does that mean? >> Yeah, I think you also have to combine it with a heavy degree of hyperbole, right? So hyperbole, an off-the-cuff statement that is so extreme that you'd never really want to be tested on it, so an easy way to do that is to add hyper in front of all that. So it's hyper-manageability, right, and so I think we're going to see a whole new class of words. There are 361 great adjectives with STEMs, but-- >> Go through the list. >> Honestly. >> Go through the list that you have. >> I mean, there's so many, John, it's... >> So hyper is an easy one, right? >> Hyper is easy, I think that's a very simple one. I think now we also see that micro is so big, right, because we're talking about microservices and that's really the big buzzword in the industry right now. So everything's going to be about micro-segmenting your apps and then allowing those apps to be manifest and consumed by an uber app, and ultimately that uber app is an ultra app, so I think ultra is going to be another term that we see heading into the spectrum as well. >> And so histocompatibility is a word you mentioned, just here in my notes. >> Yep. >> You mentioned, so histo means historical. >> Exactly. >> So it means legacy. >> Chris: That's right. >> So basically backwards compatible would be the boring kind of word. >> Chris: That's right. >> And histocompatibility means we got you covered from legacy to cloud, right. >> Uh-huh. >> Or whatever. >> You bet. >> Micro-segmentility really talks to the granularity of data-driven things, right? >> That's right, another one would be macro API ability, it's kind of a mouthful, but everyone needs an API. I think we've seen that and because they're consuming so many different pieces and trying to assemble those they've got to have something that sits above. So macro API ability, I think, is another big one, and then lastly is this notion of mobility, right. We talk about-- As you said earlier, we talked about clouds and going from-- It's not just good enough to talk about hybrid cloud now, it's about multi-cloud. Well, multi-cloud means we're thinking about how we can place these apps and the data in all kinds of different spaces, but I've got to be able to have those be mobile, so hyper-mobility becomes a key for these applications as well. >> So hyper-scale we've seen, we've seen hyper-convergence. Hyper is the most popular-- >> Chris: Absolutely. >> Adjective with STEM, right? >> Chris: It's big. >> STEM words, okay, micro makes sense because, you know, micro-targeting, micro-segmentation, microservices, it speaks to the level of detail. >> Chris: Right. >> I love that one. >> Chris: Right. >> Which ones aren't working in your mind? We see anything that's so dead on arrival... >> Sure, I think there's a few that aren't working anymore. You got your agility, you got your flexibility, you got your manageability, and you got your simplicity. Okay, I could take all four of those and toss those over there in the trash because every vendor will say that they have those capabilities for you, so how does that help you distinguish yourself from anyone else. >> So that's old hat. >> It's just gone. >> Yeah, never fight fashion, as Jeremy Burton at EMC, now at Dell Technologies, said on theCUBE. I love that, so these are popular words. This is a way to stand out and be relevant. >> That's right. >> This is the challenge for vendors. Be cool and relevant but not be offensive. >> Yeah. >> All right, so what's your take on the current landscape for things like how do companies market themselves. Let's say they get the hyper in all the naming and the STEM words down. They have something compelling. >> Chris: Right. >> Something that's differentiated, something unique, how do companies stand out above the crowd, because the current way is advertising's not working. We're seeing fake news, you're seeing the analyst firms kind of becoming more old, slower, not relevant. I mean, does the Magic Quadrant really solve that problem or are they just putting that out there? If I'm a marketer, I'm a B2B marketer. >> Yeah. >> Obviously besides working with theCUBE and our team, so obviously great benefits. Plug there, but seriously, what do you advise? >> Yeah, I think the biggest thing is, you know, you think about marketing as not only reaching your target market, but also enabling your sales force and your channel partners, and frankly, the best thing that I've found in doing that, John, is starting every single piece that we would come up with with a number. How much value are we generating, whether it's zero clicks to get this thing installed. It's 90% efficiency, and then prove it. Don't just throw it out there and say isn't that good enough, but numbers matter because they're meaningful and they stimulate the conversation, and that's ultimately what all of this is. It's a conversation about is this going to be relevant for you, so that's the thing that I start with. >> So you're say being in the conversation matters. >> Absolutely. >> Yeah. >> Absolutely. >> What's the thought leadership view, what's your vision on how a company should be looking at thought leadership. Obviously you're seeing more of a real-time-- I call it the old world was batch marketing. >> Chris: Mm-hmm. >> E-mail marketing, do the normal things, get the white papers, do those things. You know, go to events, have a booth, and then the new way is real-time. >> Chris: Mm-hmm. >> Things are happening very fast-- >> That's right. >> In the market, people are connected now. It's a global, basically, message group. >> That's right. >> Twitter, LinkedIn, Facebook and all this stuff. >> It's really an unfulfilled need that you guys are really looking to fill, which is to provide that sort of real-time piece of it, but I think vendors trip over themselves and they think about I need a 50 page vision. They don't need a 50 page vision. What they need is here are a couple of dimensions on which this industry is going to change, and then commit to them. I think the biggest problem that many vendors have is they won't commit, they hedge, as opposed to they go all in behind those and one thing we talk about at Chasm Institute is if you're going to fail, fail fast, and that really means that you commit full time behind what you're pushing. >> Yeah, and of course what the Chasm, what it's based upon, you got to get to mainstream, get to early pioneers, cross the chasm. The other paradigm that I always loved from Jeffrey Moore was inside the tornado. Get inside the tornado because if you don't get in you're going to be spun out, so you've got to kind of get in the game, if you will. >> Chris: That's right. >> Don't overthink it, and this is where the iteration mindset comes in, "agile" start-up or "agile" venture. Okay, cool, so let's take a step back and reset to end the segment here. >> Mm-hmm. >> Re:Invent's coming up, obviously that's the big show of the year. VMworld, someone was commenting on Facebook VMworld 2008 was the big moment where they're comparing Amazon now to VMworld in 2008. >> Chris: Right. >> But you know, Pat Gelsinger essentially cut a great deal with Andy Jassy on Vmware. >> Chris: Right. >> And everything's clean, everything's growing, they're kicking ass. >> Chris: Mm-hmm. >> They got a private cloud and they got the hybrid cloud with Amazon. >> Yeah, it's that VMcloud on Amazon, that really seems to be the thing that's really driving their move into the future, and I think we're going to see from both of those folks, you are going to see so much on containers. Containerization, ultra-containers, hyper-containers, whatever it may be. If you're not speaking container language, then you are yesterday's news, right? >> And Kubernetes' certainly the orchestration piece right underneath it to kind of manage it. Okay, final point, what's in store for the legacy, because you're seeing a few major trends that we're pointing out and we're watching very closely, which really I put into two buckets. I know Wikibon's a more disciplined approach, I'm more simple about that. The decentralization trend we're seeing with Blockchain, which is kind of crazy and bubbly but very infrastructure relevant, this decentralized, disrupting, non-decentralized incumbence, so that's one trend and the other one is what cloud's doing to legacy IT vendors, Oracle, you know, these traditional manufacturers like that HP and Dell and all these guys, and Netapp which is transforming. So you've got disruption on both sides, cloud and like a decentralized model, apps, what's the position, view, from your standpoint, for these legacy guys? >> It's going to be quite an interesting one. I think they have to ride the wave, and I'll steal this from Peter Levine, from Andreessen, right? He talks about the end of cloud computing, and really what that is is just basically saying everything is going to be moving to the edge and there's going to be so much more compute at the edge with IOT and you can think about autonomous vehicles as the ultimate example of that, where you're talking about more powerful computers, certainly, than this that are sitting in cars all over the place, so that's going to be a big change, and those vendors that have been selling into the core data center for so long are going to have to figure out their way of being relevant in that universe and move towards that. And like we were talking about before, commit to that. >> Yeah. >> Right, don't just hedge, but commit to it and move. >> What's interesting is that I was talking with some executives at Alibaba when I was in China for part of the Alibaba Cloud Conference and Amazon had multiple conversations with Andy Jassy and his team over the years. It's interesting, a lot of people don't understand the nuances of kind of what's going on in cloud, and what I'm seeing is it's essentially, to your point, it's a compute game. >> Chris: Yeah. >> Right, so if you look at Intel for instance, Alibaba told me on my interview, they don't view Intel as a chip company anymore, they're a compute company, right, and CJ Bruno, one of the executives there, reaffirmed that. So Intel's looking at the big picture saying the cloud's a computer. Intel Inside is a series of compute, and you mentioned that the edge, Jassy is building a set of services with his team around core compute, which has storage, so this is essentially hyper-converged cloud. >> That's right. >> This is a pretty big thing. What's the one thing that people might not understand about this. If you could kind of illuminate this trend. I mean, the old Intel now turned into the new Intel, which is a monster franchise continuing to grow. >> Mm-hmm. >> Amazon, people see the numbers, they go oh, my god, they're a leader, but they have so much more headroom. >> Chris: Right, right. >> And they've got everyone else playing catch up. >> Yeah. >> What's the real phenomenon going on here? >> I think you're going to see more of this aggregation phenomenon where one vendor can't solve this entire problem. I mean, look at most recently, in the last two weeks, Intel and AMD getting together. Who would've thought that would happen? But they're just basically admitting we got a real big piece of the equation, Intel, and then AMD can fulfill this niche because they're getting killed by NVIDIA, but you're going to see just more of these industry conglomerations getting together to try and solve the problem. >> Just to end the segment, this is a great point. NVIDIA had a niche segment, graphics, now competing head to head with Intel. >> Chris: That's right. >> So essentially what's happening is the landscape is completely changing. Once competitors no longer-- New entrants, new competitors coming in. >> Chris: Mm-hmm. >> So this is a massive shift. >> Chris: It is. >> Okay, Chris Cummings here inside theCUBE. I'm John Furrier of CUBE Conversation. There's a massive shift happening, the game has changed and it's incumbent upon start-ups, venture capital, you know, Blockchain, ICOs or whatever's going on. Look at the new chessboard, look at the game and figure it out. Of course, we'll be broadcasting live at AWS re:Invent in a couple weeks. Stay tuned, more coverage, thanks for watching. (techy music playing)

>> SiliconANGLE Media presents theCUBE! Covering AlibabaCloud's annual conference. Brought to you by Intel. Now, here's John Furrier... >> Hello everyone, I'm John Furrier, the co-founder of SiliconANGLE, Wikibon, and theCUBE, for our exclusive coverage in Hangzhou, China for Alibaba Cloud Conference here, it's a Cloud Computing Conference. The entire city is a cloud. We're here at the Intel booth with Peter Chen, who's the general manager of Products and Technology, for Data Center Group Sales of Intel Corporation. Peter, AI is the hottest topic, IoT, Alibaba Cloud, I mean, a huge event here mixing, kind of a cultural shift, generational shift, young developers. >> Definitely lots of crowd, you can see people surrounding us, right? So, artificial intelligence is definitely a hot word here in China for the past 12 months. Everybody's trying to figure it out, what's going on, how they can really use them, so we're very excited as well to really partner with Alibaba to really explore some of the potentials. >> I had a chance to speak with some of the Alibaba executives, and obviously, a strategic partnership with Intel, pretty strategic, and it matters what's inside the Cloud. But it's not an Intel inside like a PC. The AI is showing that there's a little bit of Intel on everything, from IoT, industrial IoT to data center. It's a range of technology that's powering a new kind of software. This is where AI is shining. We're seeing that with machine learning and as data driven technology. So, I got to ask you. What is the view from Intel on AI? Obviously, we see the commercials, we see the technology from Intel. How does that translate to your view on AI? What's that view? >> So, essentially today's AI, artificial intelligence, is powered by three factors, the amount of data, the new algorithms, and lastly the compute power. And Intel has historically been the leader of create and compute. So, for the past many years, we has always been generating new compute powers into the cloud and data centers as well as PCs. But going forward as we look at applying AI to different usages like autonomous driving, for example, you cannot expect everything to be done just in the cloud because we need the real data to be inputted from a car, for instance, all the cameras, all the sensors. So, we do definitely see a need of actually faster processors at the edge as well to constantly bring in the data back into the cloud, so they have an autonomous feedback loop, make sure there will be right decision making. >> Yeah, so Cloud drives this, right? So, it's not just Cloud though, it's software. There's exponential growth in open source software that's causing a Renaissance in the developer community. You're seeing it here in China, a lot of young demographics here. Software and data's tsunami going on. You need compute power. >> Yes, yes. I think, everybody knows Intel is a hardware company, but we do have a very large effort on engaging a software ecosystem. From the old days on engaging Linux, the cloud different software stack, and working with CSPs like Alibaba in China to really make sure they can create and write the new latest software AI framework and taking the most advantage of our hardware platform as well. So, that's something that we've been very focusing on. >> And one of the themes here is the IoT for traffic in China. Obviously, if you've been here, you know it's kind of congested. But Alibaba is giving a lot of talks on how they're using data in this cloud city for traffic, which is an example of IoT, Internet of Things, but applied to the real world. That's where the AI kind of connects with the data. Is that kind of where it's going? >> Yeah, so I think this is a great application, as you just mentioned. And Alibaba calls it City Brain. So, essentially, imagine a normal city like in China, can easily go five million, 10 million people. The amount of people and the amount of traffic that goes on the road every day. So, if the city is able to utilize all these videos' stream of data, feedback from different traffic intersections, and be able to direct traffics and control the traffic lights dynamically, using artificial intelligence, you'd actually solve a lot of the city's congestion problem. So, I think this is where we are seeing a lot of application being explored in China, they're using very innovative, different ways by Alibaba. >> Peter, I've got to ask you because one of the things we're seeing in theCUBE and Wikibon Research is the growth of new kinds of ecosystems. Karen Liu, who runs the America's, general manages for America's Alibaba, said to me that ecosystem is super important for Alibaba as an example. But a new kind of ecosystem is developing. Cloud service providers are becoming a new hot growth area because the specialty of building applications in the cloud is not like it was kind of in the old days. You got to have a little bit of a cloud native mindset, but yet, domain expertise, whether it's traffic or a certain vertical solution. So, it's a little bit of both. Always often scalable, yet specialism. This is going to create a lot of opportunities for cloud service providers. What's your view on that from Intel's perspective? How are you guys seeing that market? Do you agree? And what are you guys looking at, at that market? >> So, obviously cloud service provider, the likes of Alibaba or Amazon, are one of our fastest growing customer base over the past five years. And in the near future, we expect this trend to continue to grow. We definitely see CSPs as a leading edge of driving innovation because they are not just the leading edge of driving consumer usages but they also, like the City Brain project, they've been really close on solving the enterprise problem as well with public cloud. So, I think we're very excited to have the opportunity to be a close partner with a CSP like Alibaba to really help them, providing our latest hardware technology to allow them to drive innovation on top of this offer and with the programs and the algorithms. >> How are they, how are those big cloud service providers, or CSPs like Alibaba, they're a big one, they're the fourth cloud in the world, enabling their CSPs? Because I was just talking to someone on the floor here, an ISV in the old world, who was telling me that he's now a cloud service provider, so you have now this nice balance in the ecosystem developing. You guys see the same thing? How do you guys, looking at that? >> So, this is what we call a hybrid situation. So, while the big CSPs like Alibaba, they have a lot of competency and they have a lot of internal engineering, it may not make sense for them to create every single application in the world. So, there may be some legacy enterprise application, for instance, a CRM software in China, maybe it was really popular, for them to forge a collaboration with the leading company Alibaba to translate their on-prem software stack into a cloud solution. So, I think we definitely see a lot of that collaboration happening, to take the best of the best from the legacy as well as the new public cloud environment to really make the better service for the companies and the customers. >> Create ecosystem opportunity. Okay, so I got to ask. What is the Intel relationship that you guys are doing on your end with Alibaba Cloud? Obviously, they're taking names, they're kicking butt. They're doing well. They're going global. They're not just in China. They're the first cloud provider here in China to go outside the mainland. Obviously, they're in the US, they're in Silicon Valley, our backyard. What's the collaboration? Share the relationship. >> We work very closely with Alibaba. Like you said, they're now the leading cloud service provider in China. They're starting going abroad. And we as an ingredient, knowledge provider perspective, we have a very close collaboration with them, sharing with them our technologies on hardware roadmap as well as software enabling to make sure they can take full advantage of it. So, we're very excited to see the growth of Alibaba over the past few years, and we look forward to seeing them continue to expand their business together with us. >> Yeah, great company. So, I got to ask you, one of the collaborations that got my attention was the, I don't want to say hack-a-thon, it was a competition, it was the AI competition called Tianchi that you guys were a part of with Alibaba. What was Intel's role in that? I saw some of the winners earlier. I didn't get a chance to get the specifics, but take me through this AI competition that Alibaba did with these entrepreneurs. >> So, I'm very, actually very excited. I just talked to one of the winning team just now. So, what happened is, when we talk about artificial intelligence, today it's a lot about image recognition, voice recognition but that's just pure technology. So, what Alibaba decide to do, which in terms of partner, is we created a medical image contest. So, we pick a particular subject, for instance, lung cancer and we invited 16 local hospitals to provide some of the image data of the patients anonymously, and then we opened it up for the software ecosystem, the academia, professors, the schools, and say, hey, why don't you come in and try to compete on the image recognition accuracy based on those X-ray images, using these images? So, it takes about six, we have overwhelming turnout. We have about 3,000 teams from 20 different countries applying to join in the contest, and then we just select the winner yesterday. So, basically, the three winning teams, two of them are from the best universities here in China, one of them is from overseas. And again, Intel's role in this is we provide a lot of consultation help. First of all, we provide the hardware system based on our Xeon Phi clusters, and on top of that, we provide a lot of the software tools, Caffe, image recognition libraries, Intel material libraries to really help the contestant to be able to use the Intel hardware for the maximum to drive the best performance. >> And so, you guys provided the technology, Alibaba the Cloud, and let these guys just take. What was the results? Was there any success? Was there a winner? >> There was a winner. I think the big winner was Beijing University. But I think overall, we are not just excited just because of this specific winners but really the larger intent. If you can imagine in a country like China, there's a lot of people, meaning there's a lot of patients at different part of the country, and not every tier two, tier three city have the same resource or access of the best doctors. If we're able to simplify the lung cancer image recognition to be able to provide this as a tool for all the tier two, tier three cities of China, imagine how much this will change. >> It's a societal impact. >> Definitely. >> And you've got a collective intelligence. It's almost like an open source kind of thing, where the more people doing it. >> It gets better, it gets better. >> The fly wheel. >> And then, we have definitely a lot of hospitals who want to really take advantage of this as well. So, we're really glad on the results of this first round, and I think Alibaba will do a next round with a different subject as well, and we're looking forward to partnering with them again. >> That's inspirational. Okay, great to have you on. Thanks for the commentary. Exclusive coverage. Final thought, what's your thoughts on the event? Where's AI going? Where do you see this trajectory of Alibaba and Intel going? >> So, definitely the event's wonderful and great. This is my third year here. It gets just bigger and bigger every time. So, I'm looking forward to come back for the next couple of years again. Our collaboration with Alibaba has been very close. We work with each other deeply, with our engineers' collaboration, and I look forward to continuing to bring out more successful projects. >> And they're really bringing together, not just science and developers, but artists. You've got a music festival here, feels like South by Southwest meets a developer conference. Societal impact, traffic, solving problems, lung cancer, big data, and data is changing the world. Now, you need the compute power, you need the analytics. Of course, you need SiliconANGLE and theCUBE and Wikibon, exclusive coverage here in China of the Alibaba Cloud Conference. Thanks for watching.

>> Announcer: Live from Las Vegas, it's The Cube, covering NetApp Insight 2017, brought to you by NetApp. >> Okay, welcome back everyone. We're here live in Las Vegas, Mandalay Bay. This is The Cube's exclusive coverage of NetApp Insight 2017. I'm John Furrier, the cohost of The Cube, co-founder of SiliconANGLE Media with my cohost, Keith Townsend with CTO Advisors. Our next guest is Jean English. She's the Chief Marketing Officer of NetApp. Great to see you, thanks for having us, and thanks for coming on The Cube. >> Oh, thank you, thank you guys for being here. >> So NetApp is no longer a storage company, we learned. But then last year, now this year, you're a data company. >> Jean: (laughs) That's right. >> The brand promise is still the same. Take us through, as the Chief Marketing Officer, you have to, it's a complex world. One of your concepts here we've been seeing is winning while in a tough environment and IT is a tough environment. I got application development going on. I got DevOps. I got data governance. I got security issues, internet of things. It's a challenging time for our customers. How is your brand promise evolving? >> So we really see that NetApp is the data authority for hybrid cloud, and the amazing thing is is that what we see is our customers aren't talking to us about storage anymore. They're talking to us about data, and what their data challenges are, and most companies are trying to think through if they're going to transform, how are they going to harness the wealth of the data. What are they going to do to maximize the value of the data? >> And the cloud too is center stage, 'cause the cloud is a forcing function that's changing the relationship of your partners, VARs who has a lot of folks on talking about the dynamics with customers around multiple clouds. We saw on stage the announcement with Microsoft. Congratulations. >> Jean: Thank you. >> So you've been in Amazon for a while. We've been covering that, but the on-premise work still is growing, where you have the data from Wikibon Research came out shows that the on-premise true private cloud, which is defined as cloud operation business model is actually growing. However, the decline in automation of non-differentiated labor is declining by 1.5 billion over the next five years, which means the SAS market is going to continue to explode and grow, so the on-premise is actually growing, as is the cloud. How does that change the narrative for you guys, or does it, or is that a tailwind for NetApp? >> We think it's a complete tailwind in for NetApp. When we think about data today, we see that it's really becoming more distributed across environments. It's definitely more dynamic, as you're looking for the latest source of truth. And the diversity of data, especially with machine learning. I mean, it is exploding. So, how do you start to be able to build that data together? We really think of it as that our customers want to maximize that value and the only way to do that is to start to think about how do they bring it together, and how do they get more insight from that data, and then how do they have more access and control of that data, and then the most questions we usually get from our customers around, how do I make sure it's secure? But the really big point is is that, as we think about what NetApp is doing, it has been about three things that we see with our customers. They have to make sure that they're modernizing what they have today, and that goes to the on-prem environment, so if it's going to be that they got to accelerate applications, they want to make sure that they have that. But this notions of building clouds, even building private clouds. And we think of that as a next-generation data center, especially with DevOp environments. Then harnessing the power of the cloud and hybrid cloud world. And if they are not able to really leverage the cloud for SAS applications, if they're leveraging the cloud for backup, or even disaster recovery, data protection, that's where we see that these three imperatives, when they come together, that they're truly, truly able to unleash the power. >> So we saw on stage, CEO George Kurian talking about his personal situations in light of what's happened in Las Vegas here. Data is changing the world, and your tagline is "Change the world with data." So I got to ask you, obviously, data, we see a lot of examples in society and also personal examples of data being harnessed for value. The cloud can be great there, it's all on-prem. How do you guys position NetApp as a company? I know there's a lot of positioning exercises in marketing you do, but positioning is really important. That's what you do. The tagline is kind of the emotional aspect of it, okay, changing the world, let's change the world with data. I believe that. But what's the positioning of NetApp? How would you say that the positioning- What's the positioning statement of NetApp? >> The positioning statement of NetApp, I think we've really seen a big break in the positioning in the last couple of years. And why is because the customers are demanding something different. They're really looking for more hybrid cloud data services. And what are those data services that accelerate and integrate data, and that notion of on-prem and in the cloud, that's where we see what's going to happen to accelerate digital transformation. And so, this notion of yes, thought about as storage before, customers are demanding more for their data and they need data services, especially in hybrid environments to really be able to drive their business. >> The old expression, "Position it, they will come." And you guys have done a good job with the data. Okay, now let's get to the customer reality. You have to go out and do the tactical marketing. They're busy, right? There's a lot of noise out there. We just came back from New York and our Big Data NYC event that we ran in conjunction with Strata, which is a separate event, and it's clear they don't want the hype. They want reality. The rubber's hitting the road because they're so busy, and with the the security and the governance challenges- GDPR, for instance, in Europe is a huge pressure point for data. A lot of challenges but they want the magic. (laughter) It should be easy, right? But it's not. How do you guys go out day to day and take that to the field message? What's your strategy? >> Well, you talked about changing the world with data. And it feels like a lofty promise, but we really believe that when we come down to the purpose of why NetApp exists, it is to empower our customers to change the world with data and that's something that NetApp has been focused on not just for today, but the 25 years of history, and then also into the future. So what makes that the reality? Well number one, they want something that's simple. And so this notion of simplicity, and no matter how they think about managing or optimizing their data, it's got to be simple and easy to manage. Optimized to protect, I think data protection is critically important. Things about safeguarding data across its life cycle. and I think that NetApp has always been focused on how to make sure data is secure and protected. And that now is what we're seeing in the cloud too. So, all the relationships and partnerships that we've been creating and solidifying, AWS has been for the last couple years, we've had some latest`announcements of what we're doing to really make sure we have stronger data protection in multi-cloud environments. Obviously, today from what we're doing with Microsoft Azure, in really providing- Not even having to know how to manage storage, you can do it easily in Azure, and- >> No, I'm sorry. I really love this, this message from NetApp. As a traditional technologist, I understand NetApp disrupting the original storage CN Market with Fowlers, you guys were one of the first in the cloud with AWS, so from a trusted partner inside of the infrastructure team, I understand the vision of NetApp. But the transformation also means that you're starting to expand that conversation beyond just that single customer of the storage admin, of the infrastructure group. How is that messaging been going towards that new group of customers within your customers who have said, "NetApp? Isn't that a storage company?" How is that transformation been going? >> (laughs) You know, when we talk about reinventing, NetApp is reinventing itself. And that's what we're going through right now. And what we see is, is that the customers that we know and love, the storage admins and the storage architects, those are definitely tried-and-true and we love our relationships with them. But we see that the demands around data are growing and those demands are starting to reach more into DevOps, application developers, definitely into cloud enterprise architects as we think about cloud environments. The CIO is now under more pressure to think through how- They have a mandate to move to the cloud. Now what? But who do they want to move with? Someone that they've trusted before, and by the way, because we've been first, and because we're so open with all our relationships with the cloud providers, why not move with us? Because we can help them think through it. >> So you're keeping the core. You're not pivoting off the core, you're building on top of the core, extending that. Is that what you're saying? >> We're building off of a really great foundation of who we've had as customers all along. We're establishing new relationships, though, as well, with cloud enterprise architects, and today, we actually just had here at Insight our first executive summit, where we brought together CIOs and CTOs and really talked about what's happening with data and organizations, what's happening with data that's being disruptive, what's happening if you want to thrive, based on data as well. >> There used to be an old expression back in the day when Polaroid was around, "What's the new Polaroid picture of something?" Now it's Instagram, so I have to ask this question. What is the new Instagram picture of NetApp with the customers that you have and for customers now in the data space, there's a lot of data conversations happening. What is that picture of NetApp? What should they know about NetApp? >> NetApp is in the cloud. >> Yeah, I love that messaging that NetApp is in the cloud. And how important is that moving forward? Especially as we look at technology such as ONTAP. They have been there from the beginning. I love the NFS on Azure story, but that's powered by ONTAP, which I kind of- It took me a few minutes to kind of get it, because I'm thinking, "ONTAP in Azure, that's bringing the old to the new." But that's not exactly what it is. What messaging do you want customers to get out of something like an NFS in Azure? >> We want them to understand that they don't have to know anything about storage to be able to protect and manage their data. No matter what environment that they're in. >> And by the way, we've been looking at and commenting critically on The Cube many events now that multi-cloud is a pipe dream. Now I say that only as folks know me. It's real. Customers want multi-cloud, but multi-cloud has been defined as, "Oh, I run 365 on Azure, and I got some analytics on Redshift on Amazon, I do some stuff on-prem. That's considered multi-cloud because there happen to be stuff on multiple clouds. You guys are doing something with cloud orchestrate that's quite interesting. It truly is multiple clouds in the sense that you can move data, if I get this right, across clouds. >> Jean: That's right. >> So it's in a complete transparent way, seamless way, so I don't have to code anything. Is that true? If that's true, then you might be one of the first multi-cloud use cases. >> We are one of the first multi-cloud use cases. We have created the data fabric, which is really looking at how do you seamlessly integrate across multiple clouds or on-prem environments? The data fabric, we've been talking about this vision for a couple of years. What we're seeing now is customers are seeing it come to reality. And now that we have more and more relationships expanding, as we mentioned we've been building SAS offerings with AWS for a couple years, we just had the big announcement today with Microsoft Azure. We're working with IBM Cloud. We're also working with Google Cloud, Alibaba, so as we think about a seamless data fabric, they want frictionless movement in and out of the cloud. >> Jean, I got to change gears for a second, because one of the things we've been observing over the past couple of months, certainly we were at the Open Source Summit, Linux Foundation. Open source is growing exponentially now. You've seen the new onboarding of developers in general and enterprise is going to take the bulk of that. Companies are supplying personnel to contribute on open source projects. That's continuing to happen. Nothing new there. But it's starting to change the game. You see Blockchain out there, getting some traction, ICOs and all that hype, but it points to one thing. Communities are really valuable. So as a marketer, I know you were at IBM, very community-oriented, very open source oriented, the role of communities is going to be super important as customers discover- So marketing is changing from batch marketing, you know, surge email marketing to real-time organic with communities. It's not just have a social handle. Really, have you guys looked at the B2B marketing transformation as customers start to make selections and take opinions in the new organic communities, because you have people in these projects, in open source, who are making decisions based on content. What's your view on communities and the importance of communities? >> Well, we believe highly in communities. Our A-Team is a community with us that is so strong, and they're our biggest advocates. They get brought in very, very early on in terms of learning about our new technologies and learning our story and understanding our strategy and where we're moving. I think you may have talked to some of our A-Team members before. >> John: Quite strong, very strong. >> But they are an amazing group of people and we believe highly that their advocacy is what is really going to help us to stay in touch and be really close to these new buyers as well. >> And you've got to really internalize that too in the company. Operationally, any best practices you can share with other CMOs? 'Cause this is a challenge for a lot of marketers is, how do you operationalize something new? >> Yes, well, we're finding that this notion of reinvention and it starts with the company itself. And it starts with their own employees. So when we talk about the shift from storage to data, we're even having our own employees talk about their own data story and how do they connect data. George talked about his data story, actually, on the main stage in our keynote the other day. But connecting to that's been really important. This notion of transforming to think about these new customers and new buyers, it starts with the customer needs, it's not about a product-out discussion. And so, a new story to a new buyer, relevancy, what's happening in their industry, and then engagement, engagement, engagement. >> I've been following NetApp since they were start-up and they went public, great story. They have a DNA of reinvention. David Hitz is going to to come out, I'm sure. We'll talk about that, because he's been an entrepreneur, but he's also had that entrepreneurial DNA. It's kind of still in the company, so my question to you is, from a personal perspective, what have you learned or observed at NetApp during this reinvention, not a pivot, it's not at all. It's more of an inflection point for NetApp and a new way, a new way to engage with customers, a new way to build products, a new way to do software development, a new way to use data. This is a theme we're seeing. What's your personal observation, learnings that you could share? >> Well, in my first month, what I really learned is just the absolute amazing culture of what NetApp has and this notion of we're always embracing what our customers want to where we move. So what our customer wants, we move with it. We embrace it holistically. Years and years ago, you know, Linux and Windows. A couple of years later, virtualization, virtualized environments. Could've killed us. Made us stronger. Now, embracing the cloud. A lot of our customers say, "I would have canceled the meeting with you, but now I understand that you're interested in the cloud and that you're in the cloud, I've totally changed my mind." And we say, "We love the cloud. We embrace the cloud holistically." >> You guys are progressive. I've noticed it's a competitive strategy kind of theory but as the old expression goes, "You got to eat your own to get to the new market. Some companies will milk the market share dry and then can't get to the new model. This is the reinvention challenge. When do you stop making profits to build for the future? It's a tough call. >> It is, but that's why we listen to what our customers say. And so, when they talked about wanting to move to the cloud a few years ago, we said, "We're going to be the first to holistically embrace the cloud." >> Okay, so you got the NetApp Insight 2017 going on in Berlin. Okay, that brings up the question, because it's in Germany, so I have to ask. GDPR has been super hot. The global landscape, how is that going on for NetApp? Obviously you have some experience in outside the US. It's not always the US, North America centric world. What's the global story for NetApp? >> It's not. I lived in China and Singapore, and I know that there are demands that are not just US-centric. When we talk about Germany, I was just there a few months ago, and this notion of how do we start to address the articles that are in GDPR that help to make sure that we have the right compliance and protection for data inside of a country and inside of Europe. We actually have expertise in that area. We've been actually consulting and talking with customers about what they want to do with data compliance and we're being asked now to say, "How does NetApp help address those articles? How do we come back with solutions to help control data and make sure we have the right access of data?" So, we're already consulting with customers. We know it's a top priority, and we have expertise to be able to help. >> We had Sheila FitzPatrick on. She's the Chief Privacy Officer. Very colorful, very dynamic, a lot of energy. >> Jean: She is. (laughs) >> She's going to slap anyone around who says you don't bolt on privacy. Good policy conversations, the policies converging in with that. It's interesting, the global landscape- The Cube will be in China next week for the Alibaba Cloud Conference, so we're going to go report, see what's going on there, so huge international challenge around regulations and policy. Does that affect the marketing at all? Because policy kind of is data privacy and security. Security super hot, obviously. Data security is number- A big thing. How does policy intersect with the technology? How as a CMO do you get that realized and put into action? >> Well, I think basing on the foundation that we're always optimized to protect. That's one of our key foundations of why people choose NetApp. We definitely know that there are other demands that are happening in local markets. I was just in Australia few weeks ago and was meeting with the New South Wales government, which they've had a mandate that all of the agencies need to use their own cloud platform. They've been working with NetApp to ensure that they can have the right data management solutions on that platform. And from a marketing perspective, we embrace that. And so we work with, whether it's Telstar, we're working with New South Wales, we're thinking about how do we ensure that that message is strong, because we know customers there have different demands than just what's in the US. >> So when you get CIOs and and senior executives together at a summit like you guys had over the past few days, ideas start to percolate, problem start to come across. What was some of the biggest policy concerns throughout those conversations? Was it GDPR? Was it something else? What's top-of-mind? >> What we're hearing top-of-mind right now is data governance. And I think that that could be towards data compliance in terms of GDPR for Europe. I think it expands beyond Europe, though. I just heard, like I said, in Australia, where they're having demands based on the government of what's needed to be really driven through a cloud platform. We're hearing through our customers in the last couple weeks about if I'm moving to the cloud, number one, I want to have seamless transition during the move in or out of the cloud, but I got to make sure I've got the right governance model in place. >> So we've heard this repeatedly. Customers moved into the cloud. How many customer are coming to you saying, "You know what, for whatever reason, whether it's cost, agility, the overall capability we thought we'd have available in the cloud, not really what we thought it would be. We need help moving it back." And what is that conversation like? >> Well, it's a conversation that we're able to help with pretty easily. Right now, we have had customers that have either had one, a cloud mandate, so they got to think about how am I going to move all my data to the cloud. Once they actually start getting into the detail, we do a design workshop where we help them think about maybe there's not all workloads going to the cloud. Maybe some workloads go in the cloud. We have had a customer who did move the majority of workloads in the cloud and then decided, actually, we think we'll get better cost performance and better efficiencies if we actually have those back on-prem. We said, "No problem. We can help you with that too." And I think that's the beauty of what we talked about with data fabric is, we're able to help them think through, no matter where they want their data, on-prem or in the cloud, we can help them. >> Jean, thanks for coming up here. I know your time is super valuable. I got to get one more point in, 'cause I want to make sure we get that out there. Public sector. NetApp's position strong, getting better? What's your thoughts? A quick update on public sector. >> We are very, very strong on public sector. We've actually had a strong presence in public sector with our customers for many years. And we're continuing to help them think about too how they start to look at cloud environments. >> All right, Jean English, CMO here on The Cube. Getting the hook here in the time. She's super busy. Thanks for coming. Congratulations- >> Jean: Thank you. >> On great positioning and looking forward to chatting further at The Cube. Live coverage here, Las Vegas at the Mandalay Bay. I'm John Furrier, Keith Townsend. We'll be right back with more live coverage after this short break. (upbeat music)