>>Here you are new. Welcome back to the cubes. Continuing coverage of AWS reinvent 2021 live from Las Vegas. Lisa Martin, with John farrier, John, we have two live sets. There's a dueling set right across from us two remote studios over 100 guests on the cube at AWS reinvent 2021. Been great. We've had great conversations. We're talking about the next generation of cloud innovation and we're pleased to welcome one of our alumni back to the program. Lisa Bernays here, the CEO and co-founder of D L Z P group. Lisa. Welcome. >>Hi, thank you. I appreciate the opportunity to be here with you and John. It's a great opportunity >>And John's lucky he gets to lease us for the price of London. One second. Talk to me about da DLDP. This is a woman and minority owned company. Congratulations. That's awesome. But talk to us about your organization and then we'll kind of dig into your partnership with AWS. >>Sure. So DLC P group, we found it in 2012. Um, and for us, we were at the time we were just looking for a way to offer a value added service to our customers. We wanted to always make sure that we were giving them the best quality, but what I also wanted to do is I wanted to create an environment for my employees, where they felt valued, and we kind of built these core values back then about respect, flat hierarchy, um, team, team learning, mentorship, and we incorporated, so everybody can do this remotely from around the world. So we've always made sure that our employees and customers are getting the best value. >>Well, what kind of customers, what target market, what kind of customers do you guys work with? >>Well, we've actually made sure that we're diverse. We make sure that we have 50% in public sector and 50% in private sector, but it's been very, very interesting journey for us because once we started one sec, like we started with cities and then a number of cities started contacting us to do more business. So it's always been this hurdle to make sure we're diverse enough to make sure we offer the best solutions. >>And you jumped in with AWS back in 2012 when most folks were still to your point. I saw your interview earlier this summer, thinking about Amazon as a bookstore, why a debit? What did you see as the opportunity back in 2012 with them? >>Well, when we first heard about AWS, my first thought is, well, it's amazon.com. What is AWS? And then once we started talking to them, we saw the capabilities and the potential there. We saw what it could do. So we partnered with them to actually have the first working PeopleSoft customer on AWS. So that's a large ERP application and that helped build the foundation to prove what could actually run on the cloud. And since then, we've been able to prove so much more about the technology and what AWS is accomplishing. >>Was it a hard sell back in the day? >>It was a little bit hard, but it was interesting because we were speaking with one of our customers they're on premise and they're like, well, you know, we're going to have to re do a whole data center. We're talking about millions of dollars. We don't really have the budget to redo this. And that's when we're like, well, we have this great partnership with Amazon. We think this would be the perfect opportunity to let you try the cloud and see how successful it was. >>At least I want to point out you got your, one of the Pathfinders that Adams Leschi pointed out because back in 2012, getting PeopleSoft onto the cloud, which is really big effort, but that's what everyone's doing now. I just saw the news here. SAP is running their application on graviton too, right? So you start to see and public sector during the pandemic, we saw a ton of connect. So you were really on this whole ERP. ERP is our big applications. It's not small, but now it's, everyone's kind of going that way. What's the current, uh, you feel how you feel about that one? And what's the current update relative to the kind of projects you got going on? >>Well, we've, we've evolved quite a bit. I mean, PeopleSoft is always going to be in our DNA. A lot of my employees are ex or Oracle employees. They have developed a lot of the foundations for PeopleSoft, but since then, like we've worked with serverless technology when that was released a number of years ago, we, we asked our team, okay, AWS just talked about Lambda, serverless technology, go figure out what is the best solution. We ended up running ours, our website serverless. We were one of the first. And from that, we brought our website costs down from hundreds of dollars to pennies a month. So it's a huge savings. And then we started, um, about two years ago, we spoke with our utility company. Um, there were saying how with machine learning, they were only going to be able to get a 75% accuracy for their wind turbines. And we said, well, let us take a shot at it. We have some great solutions on AWS that we think might work. We were able to redo their algorithm using AWS cloud native tools, open source data to get a 97 to 99% accuracy on a daily basis. And that saves them millions of dollars each day. >>Don's right. And as Adam was saying with some of the folks, customers, he was highlighting on main stage the other day, you are a Pathfinder. How did you get the confidence? Especially as a female minority owned business. I'd love to just get maybe for some of those younger viewers out there. How did you get the confidence to, you know what? I think we can do this. >>I think for me, I, I, I don't like to take no for an answer. There's always a solution. So we're always looking at technology, seeing how we can use it to get a better answer. >>What do you think about reinvent this year? A lot of goodies here every year, there's always new creative juices flowing because it's a learning conference, but it's also feels like a futuristic kind of conference. What's your take this year? >>I don't know if you happen to attend midnight madness when they were talking about robotics and the future with that. I mean, we've been talking about that for a number of years of what could be created with robotics. Like even my son back in middle school was talking about creating a robot Butler. He just, everybody knows what the future is. And it's so great that we finally have the foundation in technology to be able to create these >>Well, if you're someone that doesn't like to say, no, does your son actually have a robot Butler these >>Days? He's still working on it. >>That's a good answer to say, Hey, sorry, your mom's not going to be there to get the robot. The latency thing. This is the robot. First of all, we'd love the robotics, I think is huge. We just had George on who's the fraught PM for ECE to edge and late, the wavelength stuff looks really promising for the robotics stuff. Super exciting. >>Yes. We can't wait to start playing with it more. I mean, it's something that our team has been dabbling. We spent probably about 30% of our time on R and D. So we're looking at the future and what we can invent next because >>You guys can affect such dramatic changes for customers. You talked about that wind turbine customer going from 75% accuracy to 97, 90 8%. Where are your customer conversations? Cause that's, is, are they at the C level with showing organizations that dramatic reduction in costs and workforce productivity increased that they can get? >>We talk with everyone it's it could be the solution architect. It could be an intern. It could, and we're just sharing our ideas with them. And we also talk with the C level. Um, it's just, it's everybody is interested in and they have different, different ideas that they want to share. So with the solution architect, we can share with them the code and how we're going to architect it. While the C level, we just pointed out black and white, this is your cost. Now this is what your cost is going to be. And everybody is happy. They, they jump on board with it. >>Lisa, you mentioned 30% R and D by the way, it's awesome. By the way, that's well above most averages, what are you working on? Because I totally think companies should have a big R and D play around budget, get a sandbox, going get some tinkering. Cause you never know where the real discoveries we had. David Brown who runs NC to nitro, came out of a card on the network. So you'd never know where the next innovation comes from. What's the, what are you guys doing for R and D? What's the fun projects are what endeavors. >>So there's two of them. One is actually a product, which is a little bit out of our comfort zone, but we're, we're, we're looking to develop something that will be able to help, um, NASA. So that's the goal where, you know, we've been working on it since they released their ma their mission to Mars projection. So it's something that we're very passionate about, but then we're also building a software. Uh, we've been working on it for about three years now and we actually have two customers prototyping it. So we're hoping to be able to launch it to the public within the next year. >>You mentioned NASA and I just about jumped out of my chair. That was my first job out of grad school was really the space program. Can you tell us a little bit more about what you're helping them do? I love how forward-thinking that they are, obviously they always have been, but tell me a little bit more about that. >>So I can't share too much because it's one of those things is a common sense thing. Once you think about a little bit more, it's kind of like why didn't anybody never think about this? So we're using new technology and old technology together to combine the solution. >>Ooh, I can't wait to learn more. Talk to us about these. Think big for small business TB SB program at AWS. How long have you guys been a part of that and what is it enabling? What is it going to enable you to do in 2022? So >>The think big for small business program was the brainchild is Sandy Carter. And I am always, always going to be grateful to her. Um, I met with her in 2019. I shared her journey, our journey with her about how we started out being a premier partner and then over time, because there's so many other partners, we were downgraded. And because just because we're a small business, and even if I had every employee, even my admin staff certified, we would never have enough employees to be to the next level, even though we had the customers, the references. So she listened to us and other small businesses and created the program. And it's been a great opportunity for us because we're, we're gaining access to capital, you know, funding for opportunities. We're getting resources for training. So it, for us, it's been a huge advantage. >>It sounds like a part of that AWS flywheel that we always talk about. John Sandy Carter being one of our famous Cuba alumni. She was just on yesterday with you. Okay. >>And there's so many opportunities for all businesses because you can, you can tackle these problems. You don't have to be a large partner. You can have specialty in AI works really well in these specialized environments. And even technically single-threaded multithreaded applications, which is a technical CS term is actually better to have a single threaded. If you have too many cores, it's actually bad technically. So the world's changing like big time on how technology. So I'm a huge fan of the program. And I think like it's just one of those things where people can get it from cloud and be successful. >>Yes. And that's the goal. I mean, there is so much opportunity in the cloud and we bring interns on all the time, just so they can learn. And what, what resonated with me the most was we brought a high school senior in, he goes, I was with you guys for three months. I learned more in three months, I did four years of high school. And he's like, you set me up for the future. >>Oh my gosh. If there's not validation for you doing in that statement alone. My goodness. Well, you know, some of the things that, that are so many exciting announcements that have come out of this reinvent, so great to be back in person one. Um, but also, you know, being able to help AWS customers become data companies. Because as we were been talking about the last couple of days, every company has to be a data company. You gotta figure it out. If you're, if you haven't by now, there's a competitor right back here, who's ready to take your spot. Talk to us about what excites you about enabling companies to become data companies as we head into 2020. >>Well, for us, everybody has so much data nowadays. You know, I mean even think about cell phones, how much data is stored in that. So each device has so much information, but what do you do with it? So it's great because a lot of these companies are trying to figure out what, how can we use this data to prove that improve the experience for our customers? So that's where we've been coming in and showing them, okay, well, you can take that data. You look at Lisa and John cell phone. You see that they, they love to look up where they're going to go on their next vacation. You can start creating algorithms to make sure that they get the best experience one for the next vacation to make sure it's not a won't Rob the bank. >>Awesome. And going on vacation tomorrow. So I'll be, I'll be expecting some help from you on that. It's been great to have you on the program. Yeah. Congratulations on the success, the partnership, and where can folks go if if young or old years are watching and are interested in working with you, it's the website where they, where can they go to learn more >>Information? So they can go to D L Z P group.com >>DLZ P group.com. Awesome. Lisa, thanks so much for coming back on the program. Great >>To see you. Thank you so much. All >>Right. For John furrier, I'm Lisa Martin and you're watching the cube, the global leader in live tech coverage.

>>Hello. And welcome back to the cubes coverage here. Live in Las Vegas for 80 bucks. Re-invent 2021. We're in person been two years since the cube has been on the ground here at a live event, it's a hybrid event. Check them out online. AWS has got to reinvent site as well as cube online. I'm Jennifer, your host got a great guest here from Latin America. Honeywell is VP of Latin America for AWS, a lot of global change, but the regions, a lot of great stuff, cultural integration. If you will, a skills people all around the world using cloud compute. Jaime's great, but coming on the cube. Thanks for coming on. >>Thank you, John. Thank you. It's a pleasure to be >>Here with you. Um, I wish I could speak in the native tongue, but I can't. I ended it, but I know online there's some special rooms that people have on the cube sites. So a lot of tech, a lot of cloud native in the world, I'm seeing Latin America and all the events we've done had great participation in the cloud ecosystem in Latin America, a lot of young talent, a lot of things happening. What's what's going on. >>Well, as you can see around us today, a lot of things are happening in the cloud. We are in this inflection point in the industry of technology that is accelerating innovation, accelerating transformation all over the world. And obviously Latin America is not an exception. We're seeing this momentum. We're seeing large enterprise companies leveraging the cloud to transform their customer experiences, to drive innovation. We're seeing startups to drive competitiveness and try to compete with the world. And that's also enabling a lot of younger generations to move faster, to innovate, to dream big and drive new ideas. So you're seeing that same momentum in Latin America, all across the region. But this is the one John and we, and we are seeing this happening for many years ahead. >>You know, I love inflection points and I've been saying this and just wrote a blog post about it on siliconangle.com that we are now at another inflection point where cloud is going next gen, where in any kind of revolution, every inflection point, this cultural revolution starts with the young people. And I've never seen an impact with Kubernetes and microservices and the modern approach of the younger generation. It's like if I was 20, that'd be a kid in the candy store. What I don't have to build land is there for me. I got to don't have to provision any servers. So the I'm seeing an impact for the younger generation around cloud and it's global phenomenon. What's what's going on in the younger talent in Latin America. Well, >>Let's just say, I mean, generations see inflection as opportunity, opportunity to make new things happen to, as I said to dream big and actually enabled their ideas to become a reality. And that's where you're seeing all across the region. You see this in Brazil, you see these in Argentina, you see this Columbia, Mexico, largest startup communities that are competing with the world. And you have, you know, we have an example like Newman that was here this morning, like started seven years ago, 2014 with a view transforming the financial services experience. That's where we're seeing all across Latin America, because >>The young kids slinging APIs around with containers. Now you've got the container movement. We had a great showing from Brazil and our DockerCon event. Um, net, very notable, um, intelligence coming out of that area. Amazing young talent. I'm just blown away by the, by the work, but in the region itself is still transformation. So I know you're, you're well known for doing really big deals at AWS. Uh, I can say that big banks, multimillion dollar deals. So there's growth there there's existing business transforming while new entrepreneurs are coming in. It's kind of a best of both worlds. What's the, what's the growth look like. >>Uh, as you mentioned, very large enterprises understand that the cloud and a transformation of culture is going to allow them to innovate them, to have loyal customers, every large enterprise customer. We're thinking about different ways to contact their customers, transforming the experience you're seeing customers like like Bancolombia that are migrating their legacy systems into the cloud in order to make faster decisions, to increase agility, to increase innovation and lead their people. Because at the end journey is all about the people that their people build on behalf of their customers and transform their experiences. >>You know, one of the things I noticed during the pandemic, and I'd love to get your reaction to this because I know you're living that as well every day, even before the pandemic, but since everything went virtual now hybrid, you're seeing a very low friction point to get in and collaborate. There's almost a new social construct, connective tissue between no boundaries. So you can have an event like here at reinvent, we're in person, but yet there's an online community digitally engaging. So we're starting to see cell formation where people around the world are getting together. How has it impacted how you manage and how you engage with your customers in your region? >>Well, as I said, it's a combination of many things. Our customers are still like people in person. That's why we have our business in Brazil. We have obviously in Argentina, Colombia, Mexico, Costa Rica, Peru, we still have presses. There we are where we work very close with our customers. We understand they need and what they want to do. But now, for example, during the last two years, I've had the opportunity to leverage in technology, be present in what we call virtual trips in most of our countries full day experiences. And I have to tell you at the beginning, I was concerned. I didn't have the opportunity to meet some of these people before today. When I see them in person here in re-invent this like, as if we had met from four. So as you say is the hybrid experience that allows us to be in-person with our customers, with our partners across the region, but also in a remote base, having the opportunity to build the same relations. And that's what technology is enabling better experience, faster innovation and moral agility and growth all across Latin America. >>So it's one of the things I talked to Adams Leschi about before reinvent a week ago, um, on a bank exclusive interview with him was he was very adamant about the clouds expanding everywhere. Honestly, you've got the edge in manufacturing, ADP percent everywhere, but he mentioned the regions, the continued growth of regions. It's been 10 years since Latin America. How's that impacted what you got going on there. And what's next from a region perspective. And how has that changed the landscape >>While you're touching? John is probably the most important thing we're seeing. You're absolutely right. We started 10 years ago, December 14 in Brazil with an office and a region there Caesar will launch offices in most of our countries. Now the important thing here is how our technology is enabling our companies, Latin American companies. We have 17 million companies in Latin America be more competitive. You know, some examples, I just mentioned Nubank, but we have that is competing with very large companies. You have Bancolombia you have GBM in Mexico. So what we're seeing is our companies be able by leveraging the latest and best technology to compete with the world and to drive that competitiveness that we need. The other thing about talent. If we enable and empower our Latin American talent or builders to build these new experiences, that's, what's going to allow the region to accelerate their growth, their competitiveness, and their social benefits. >>It was interesting too, is that you can see from the trends to do that. You can do it really fast now instantly. So it's, it's an amazing opportunity. Um, I gotta ask you while you're here, cause I'm really curious. I'm sure the viewers will be as well. What's what's going on in Latin America from a trend stamp. What's the vibe like? What's the, what's the environment like what's the, what's the mindset like there in those regions, from an entrepreneurship perspective, from a cloud enablement perspective, a cultural perspective, what's your report? How would you report on that? >>First of all, we're seeing the cloud accelerate all across Latin America. And I, and as I said, it's really day one for all of us. The other thing is that our customers are understanding that digital transformation is not a technology transformation. It's a cultural transformation leverage by leveraging technology for that to happen. It's about people. It's about mechanisms in the company. It's about the way companies make decisions. And that's why, why the power of the cloud is so important in impact to empower these people, to make things happen. In fact, what we're seeing in Latin America is CEOs of some of these companies like Bancolombia CEO is very engaged in this transformation where he's reviewing technology, he's understanding the cloud because that's how they realize or how they understand the importance of, you know, changing their companies, focused on their customers. The other thing is Latin American companies understand that they need to understand their customer needs work backwards from that and leverage that their technology, the cloud in order to improve the experiences of the >>Costumes. So I had to put you on the spot on a question. I gotta ask you, you know, if this is 10 years of re-invent, we've been here for nine. And I remember the first one we went with the second one. Wasn't many people here were like getting guests from the hallway. Hey, come on up on the cube. And now we can't, there's no open spots. Um, 15 years is how old Amazon is Amazon web services. So, so as Adam takes over and you have Amazon going in the next 15 years, what's your vision on how that evolves? Because you know, you're looking at the pandemic ending and pandemic has proven to a lot of people that digital works here, but as exposed what doesn't work, you can't hide the ball anymore if your business, but you're exposed. If you're in the cloud or you've got modern software, if no one's using it, it's not working change it. You can do it fast. So the whole hiding behind, you know, I bought this project, what this software, old guard, new guard, I mean, you can't hide the volume where, so that changes things, but also the creativity of refactoring business is also there. So you got, you got fear. I don't can't hide the ball and you're exposed to opportunity. >>What's your reaction to that? In fact, what I was going to say is where we see some opportunity. I mean, if you see 15 years side where you see, first of all, is all customers in Latin America or everywhere else leveraging the cloud. That's the most important thing. Number two, people leveraging technology to make things happen. It's about building. It's about me. And we talk about this before is when you realize that people are looking for better ways to improve their experience, launching the startups. And this is in finance, in the financial services. This is in manufacturing. This is in all the different industries across Latin America. We see opportunity. The other one, John is a region like Latin America understands that with people you need to enable them. It's about talent. And in order to enable talent, you need to educate them. So in AWS, we're actually investing a lot of time and effort to what to give them the best training content in their local language to launch programs that allow them to innovate like activate that enables to start off to launch. So what we're doing is giving Vilders younger generation tools to be more successful and again, dream big and make things happen now. So the next 15 years, Saba opportunity transforming faster decision-making agility in the way companies move and also driving competitiveness in Latin America to be able to compete in a globalized environment because everything is interconnected and it's about global reach today. And that's why we need our talent to invest, educate, to drive the transformation of the region. >>The global connectedness is a real point there. Great insight. I think the cultural revolutions here, the younger generations engaged existing businesses transforming, which means if they don't do it right, they're going to lose it to the other guy, other people. So I have, okay. Final question for you. Thanks for coming on. Appreciate your time. I know you're busy looking at the pandemic ending. What's the major patterns that you're seeing in Latin America, around companies strategies to transform out of the pandemic, a growth strategy, because everyone I talked to was like, we're going to come out with a tailwind and we're going to be on the upward slope. Obviously they're using cloud of course, but is there a pattern of that coming out of the pandemic with an upward growth? So >>We're seeing all across Latin America companies looking for better ways to reach our customers. That is the fact traditional touch points are not enough. Now they are building on top of that. So we are seeing Latin American companies invested, transform their legacy systems in order to look for different ways to approach the customers. Number two, we're seeing Latin American companies to leverage data in order to make better, more informed and faster decisions and to scale their business and accelerate and empower their teams. We're seeing companies in Latin America, investing in tools to let their people make things happen. As I said before, cultural transformation, digital transformation is about people. It's about fast decision making and it's about leveraging the technology to make it happen. We're seeing a lot of startup communities across our countries, new ideas, taking place. And as you know, AWS has always been focused on let known supporting startups and those new ideas. So we're seeing a lot of things happen in the region. A lot of momentum, a lot of growth. And what we're seeing is the cloud enabling that growth, that opportunity that you were talking about with our view that 15 years out, a lot of new business models are going to be late making hat. They can have >>Great point. I think just to highlight that one key thing, talent, you just add talent to the cloud capabilities. You can get there faster, you do it with a team, even better. Um, collaborations changing. Just the ability to capture opportunities are now faster than when we were growing up. They have a better don't think literally that you wish you were 20. Again, I do with all this code out there. >>And that's where we say it's about the people. And I can tell you from one of our biggest investments, my biggest investments is given the talent that opportunity, given our best training content in local language so they can learn new and better ways of making things happen. So again, as I said, leveraging supporting startups to grow. So all the problems around talent for Latin American cities, for our customers and our partners, because at the end, we understand that our partners expand our solutions to the market. And these are partners that allow us to be present in the many countries that are part of Latin America. >>Well, we'd love your vision, love your, love, your, your insight. And we will have a cube region in your area, and we're going to contact you. The cube will open their doors for the Latin America community. So look for that this year. Thanks for coming on. Now, >>joining you and hosting you in our countries. You're going to see a lot of enthusiasm, passion, and growth and opportunity Latina, >>A lot of great action. The younger generations engaged the older generations transforming the business models. The cloud is going next, gen. This is the cube bringing all the live action. You're watching the queue, the leader in global tech coverage. I'm John Farrow, your host. Thanks for watching.