(upbeat music) >> Live from Las Vegas, it's theCUBE! Covering VMworld 2018. Brought to you by VMware, and its ecosystem partners. >> Hey, welcome back to theCUBE! Our continuing coverage at VMworld 2018, I'm Lisa Martin with my co-host John Troyer. We're very excited to welcome back to theCUBE one of our alumni, Chhandomay Mandal, the director of product marketing at Dell EMC. Chhandomay, it's great to talk to you again! >> Thank you, nice to be here. >> We just seem to do this circuit in Las Vegas. >> Yeah. (laughing) >> So, loads of people here, we last got to speak four months ago at Dell Technologies World, thematically that event about making IT transformation real, about making digital transformation real, security transformation real. Let's talk about IT transformation. Yesterday, Pat Gelsinger talked about you know, the essentialness that customers have to transform IT, it's an enabler of digital transformation, let's talk about what Dell EMC is continuing to help customers do, to transform their IT so they can really get, get on that successful journey to digital transformation. >> Yes, the Dell transformation is key into this digital economy in order to thrive in this new world, right? And, digital transformation is fueled by IT transformation. For us, IT transformation means modernizing the underlying infrastructure, so that they can deliver on scale, performance, availability, cost-effectiveness. They can also automate a lot of the manual processes, and streamline the operations, net result being freeing up the resources, and kind of like, deliver the transformation for not only application processes, but also businesses in general. So, with our portfolio, we are helping customers into this journey and since we talked at Dell Technologies World, it is going great, we are seeing a lot of adoption in this portfolio. >> Chhandomay, I love, you know, you work on high-end storage, right? Which is. >> Yes. >> Which means that these are business-critical applications that you are supporting. >> Absolutely. >> And, that means that they're the most, in some of the ways, some of the most interesting, right? And the deepest and most important, when you're talking digital transformation. But it comes down to, you know, as you say, efficiency and how the IT department is running. In the olden days, you'd get a VMAX, and you'd have an admin, and there's a lot of knobs and adjustments and tuning, and you have to keep that machine running smoothly because they're supporting the enterprise. Now, new next generation PowerMax, some of the, you know, tell us a little about that. What I'm really impressed with is all the automation, and all the efficiency that goes into that platform. >> Absolutely. Absolutely. So, PowerMax is our latest flagship high-end product. It's an end-to-end NVMe design platform, designed to deliver like highest level of performance. Not just performance, but highest level of efficiency, as well as all the trusted data services that are synonymous with VMAX. And, not to talk about the six-nines of availability, all those goodness of the previous generations carried over. But, the key thing is, with PowerMax, what we have done is, if I need to boil it down into three things, this is a very powerful platform. It's simple, and it's trusted. So now, when I talk about very powerful, obviously performance is part and parcel. It is actually the fastest storage array. 10 million IOPS, 150 gigabytes per second, >> It's a maniac, it's a, it's a screamer, it's amazing. >> Et cetera, et cetera, et cetera. >> Yeah yeah, yeah. >> But like that's kind of like a table steak and bread and butter for us. Now, what I want to highlight is, how simple the platform has become. We have a built-in machine learning engine within the platform. And now, instead of like, I need this much of capacity and this much of performance, you can actually provision storage based on the surface levels that you need to give your customers. And we, underneath, will take care of like whatever it means for any workloads you are running. And how are you doing it? So for example, today, right? Most of the applications are still like business applications, like Oracle, SAP, you name it. But, within the digital transformation, a lot of the modern, analytics heavy applications are also coming in, right? So, if I were to break it up it would be say like, 80, 20, to 80% business, 20% modern applications. Now, we are seeing the modern applications getting adopted like higher and higher and-- >> It's going to flip, right? At some point. >> Yes. Like in three to five years, the ratio will be opposite. Now, if you are buying an array like PowerMax today, how can we deliver the performance you need for business applications of today, while taking care of the analytics heavy applications of tomorrow, at the same time, meeting your applications? I mean, meeting your SLS all the way through. And that's where the machine learning engine comes in. It like, takes 40 million data sets in real-time. It makes six billion decisions per day, and, essentially, it figures out from the patterns in the data, how to optimize where to place the load, without the administrators having to like, tune anything, so it's like, extremely simple. Completely automated, thanks to the AI and ML engine. >> Taking advantage of those superpowers, AI, ML, that Pat. >> Yes. >> Talked about yesterday, so you talked about it's efficient, it's fast, trusted. Speaking of trust, Rackspace, long-time partner of Dell EMC and VMware, we actually spoke with them yesterday, Dell EMC and PowerMax particularly, have been really kind of foundational to enabling Rackspace to really accelerate their business, in terms of IT transformation. Talk to us about that in terms of them as a customer. >> So, nice that you bring up, Rackspace, they got a shout-out from Pat yesterday as the leading multi-cloud provider in the managed space, right. Now, if you look at Rackspace, they have like 100,000 plus customers all with various types of needs. Now, with a platform like PowerMax, they are able to simplify their IT environment, reduce a lot of consolidation happening on that dense platform. So they can reduce the footprint a lot of, less power culling. At the end of the day, they're minimizing their operational expenses, simplifying the management, how they manage their infrastructure, monitor their infrastructure. It becomes kind of like, invisible, or self-driving storage. Like, you really like, don't worry about it. You worry about the business, value it, and innovations that IT can bring, for your digital transformation. While the array kind of like, does it own work. A lot of work, no mistake about it. But everything is kind of like, hidden from the admin perspective. Whether you are running Oracle or Splunk, it figures out like what to do. Not only like maintaining the service levels, but as the technology evolves you bring in not just NVMe necessities, but next-generation storage class memory, they are going to automate and do the plasmid by itself. >> Yeah, that's huge, right? Because, and that's where you free up those time and resources, and brain power, frankly, for your IT and group then to be able to work on more strategic projects than tuning this particular data store and LUN or whatever for Splunk and et cetera, right? You've got so much, again, self-driving kind of self-driving storage, there. I also, Chhandomay, I also wanted to talk about the other kind of high-end array in Dell EMC's portfolio, the XtremeIO. And that, you know, all-flash, you can talk a little about that, but you know, what are the use cases there, and when should people be looking at that? And what kind of, what's new in that world? >> Sure. So, PowerMax is the flagship high-end productive spin, like evolved over 30 years, 1,000 plus patents, right? Whereas if you contrast it, XtremeIO is a purpose-built, all-flash array designed to take advantage of the flash media and designed from the ground up. Now, it delivers very high performance with consistently low latency. But, the key innovation there is the way it does in line, all the time, our data services. Especially the data reduction, the content, 800% in memory content, our metadata, helps deliver a new class of copy services so, and then, I mean, it scales modular loots, scale up and scale out. So, the use cases where XtremIO is very efficient is where you need a lot of, I mean you have a lot of common datas, for example VDI, we can offer like, very high data reduction ratios reducing your footprint for VDI type environment. The other use case is active, open data management. So, for example, like for every database, there are probably like eight to 10 copies at a minimum. Now with XtremIO, like you can actually use those copies, same as the production platform, and, cut around workloads on them. Like whether it's like your VIO upload, or like reporting test day of sandboxing. All of those things can be run at the same platform, and like the array will be able to deliver like, without any sweat. >> And as I said, you're doing copy data management sort of thing? >> Yes. >> Yeah, okay that's great. >> Yes, yes, yes. >> Yeah, that's. >> So, customer examples, you know how much I love that. You talked about this really strong example with PowerMax and Rackspace. Give us a great example of a customer using XtremIO X2 that's really enabled with these superpowers to grow their businesses. >> Sure, so at VMware what best can it be saying the customer, in this case will be, guess what? >> VMware. (laughing) >> So, VMware's IT cloud infrastructure team is using XtremIO X2 for their factualized SMP HANA environment. And there are several other workloads in the pipeline. But what I want to highlight is like, what and how they are doing it. So they have their production environment, they are leveraging replication technologies for our tier, and then from that tier, they are making copies, on those copies they are applying the patches, sandboxing, all those things. An exact replica of the production environment. And then, like when they are done, they are rolling it back out to the production. And the entire workflow is kind of like automated, tested, and a great example of, like how they are doing it. But it's not just the copy that are management, there are other aspects to it. So for example, the performance. Now, they started with like a two terabyte VM and they tried to clone both in the traditional storage, and XtremIO. With the traditional storage, it took like 2 1/2 hours. With XtremIO, it was done in like 90 seconds. >> So from two hours to 90 seconds. >> Seconds. >> Is dramatic. >> And, like they ran the data reduction, they can as if. So, for VMware's entire ESX production environment, this is like 1.2 petabyte storage. Now, with XtremIO data reduction technology, they can see that it will be reduced to like, 240 terabyte worth of storage. So, essentially, from three rows of storage, it would be reduced to three racks of XtremIO. So, you can see, these settings in, all over the place. Like, I mean footprint, power cooling management, all of those things. So, that would be my best example of, like, how XtremIO X2 is being used for, I mean, in a transformative way in the IT environment. >> Well it kind of goes along with one of the things that Pat Gelsinger talked about yesterday from VMware's perspective is, I think that the stat was, they've been able to reduce CO2 emissions by 540 million tons. Sounds like XtremIO might be, want to be, invisible. >> Yeah, of course. >> Facilitators. >> Yeah, yeah. Like we are contributing a lot in that. And I mean, at the end of the day, this is, like, what digital transformation is about right? So like, absolutely, yes. >> That's great, Chhandomay, I mean, the, I would love to have a problem. I would love to have a problem that required running, you know, hot on XtremIO because I think those are super interesting problems. And the fact that you can, you know, actually turn those huge data sets into something that's actually manageable and, I can envision three racks, I can't really envision, half a data center's worth of spinning discs, so, that's amazing. I love the fact that the engineering that goes into these high-end systems that you, on your, on the team, there. >> Yeah, so the one other thing I wanted to mention was the future-proof loyalty program. >> Yeah we've heard a little bit about that, tell us. >> Yes, so, this is essentially for our customers three things, like one is peace of mind. You know like what you are getting, there are no surprises. The second thing is investment protection. And then the third would be like (mumbles). So, there are like several components to it. And, like, it is not only like for XtremIO or PowerMax, it's pretty much like for the portfolio there is a list. Like, of what is part of it, and it's continually growing. Now for XtremIO and PowerMax purpose is the important things of asking for like if it's a three year warranty, and then like tier pricing, they know, like, exactly like what they are going to pay for support today as well as when maintenance renewal comes up. Then, (mumbles) migrations. So, back from exchange, right? Like with XtremIO to the next-generation PowerMax to PowerMax dot next, but like, they are covered with non-disruptive migration plans, storage efficiencies. And the last two things that we added they truly like we have announced that VMware is cloud-enabled. And cloud conception models, so like, I mean, as Michael says, cloud is not a place it's an operating model. So even with XtremIO and PowerMax, customers can pay for what they're using, and then, like, it's called flex on-demand. And they use, I mean when they use the buffer space, they can pay for that. And then with CloudIQ, we can monitor the storage areas from the cloud. It's the storage analytics, so it's cloud-enabled as well. So it covered pretty much like, all of the things Pat talked about yesterday. >> Fantastic, well I'm going to go out on a limb. Yesterday, I've asked a number of folks, what would you describe, I asked Scott Delandy, the superpower of certain technologies. And what I'm getting from this is trust. Like, the Trustinator, so, maybe that? Can you make a sticker by the time we get to Dell Technologies World next year? >> Oh yeah, absolutely, yeah. >> Chhandomay, awesome. Great to have you back on theCUBE, >> Thank you. >> Thank you so much for sharing all the excitement what's going on. We'll talk to you next time. We want to thank you for watching theCUBE, for John Troyer, my co-host, I'm Lisa Martin. We are live at VMware with day two from the Mandalay Bay Las Vegas. Stick around, John and I will be right back with our next guest. (upbeat music)

>> Announcer: Live from Las Vegas, it's theCUBE. Covering Dell Technologies World 2018. Brought to you by Dell EMC and its ecosystem partners. (upbeat music) >> Welcome back to the Sands, we are live here on theCUBE, the flagship broadcast of SiliconANGLE TV, along with John Troyer with whom I've yet to be teamed up this week. Good to see you John. >> Nice to be here John. >> I'm John Walls and we're joined by Chhandomay Mandal who is a Director of Marketing at Dell EMC. Chhandomay, good to see you sir. >> Happy to be here. >> Nice to have you back on theCUBE. >> Thank you. >> I know it's been a busy week for you, a great week from what I've heard from many. So first off, before we jump in, we're talking a lot about storage here. But first, your overview, what you've heard the vibe of the show and and kind of what your takeaway is going to be when you head home. >> So, this has been a great show. We have announced a lot of new products and I have been doing a lot of breakout sessions and customer meetings. And the customers are excited in terms of the depth of portfolio we have to offer, how we are helping them in their digital transformation journey along with the IT transformation that is fueling this digital transformation. For me personally, the takeaway is the product announcements we made in terms of the high-end storage, I cover high end storage marketing. Both Dell EMC PowerMax, are brand new, entry level design product line that we announced yesterday as well as the new enhancements we have done for XtremIO X2. This has been, like an exciting week. Happy to meet like an great number of customers both in meetings as well as in breakout sessions. So overall, I feel great, we accomplished a lot of things and I look forward seeing these customers taking their next steps in their digital transformation journey and happy to be part of their transformation. >> So, we had Caitlin Gordon on yesterday and she couldn't stop smiling about the announcement. When she started going through all the performance metrics 10 million IOPS, she's like, 2X, we're just blowing people away right now, and she's going on and on. So, Chhand run through some of that for us and tell us about about the product a little bit and what you think is revolutionary about it. >> Dell EMC PowerMax is our flagship property in the high end storage. If I were to characterize it in three words, it is fast, it is smart and it is efficient. As far as fast goes, it can deliver, as Caitlin said, up to ten million IOPS, 150 gigabytes per second throughput with very minimal latency, less than 300 microseconds. This is all backed by the end-to-end NVMe design that we have done, so this NVMe enabled architecture take away the limitations that we used to see from SAS, not only that, it is not just NVMe but also the storage class memory drive that is the next generation. It is this area, users both SEM and NVMe, so that's the first part. The next part is it's smart. It has an built in machine learning engine that actually analyzes 40 million data, in real time and makes 60 billion decisions per day to optimize data placements and making sure we are delivering the service levels for all different applications. And the last part is efficiency. We have introduced inline deduplication with hardware assisted feature. So now it has both compression and deduplication, giving a lot of capacity settings to our customers while not impacting the performance at all. >> You know Chhandomay, I was actually just speaking with Sean Wedige from Rackspace talking about that. The thing that impressed him the most, we actually skipped over the NVMe and we skipped over a lot of the parts inside of it, because that's the some of the performance that they needed for their service provider workload. But they're, one of the highest things that they valued out of it was the operational efficiency. In fact, I was sitting with some of the team yesterday talking to them and with a couple of storage admins and they they were swapping war stories about like, step 143 of 300 and trying to, as you had all the knobs and the scripts and the CLI and that's gone. A lot of that is gone. And whether you call it AI or or the machine, or deep learning, but the operational efficiencies that have now, in this next generation, of now called PowerMax, right, that seemed to be impressive, one of them one of the bigger things that impressed him. I don't want to say he wasn't impressed about the performance numbers. So, as you talk to customers this week has that really hit home? >> Absolutely, the operational efficiency, the effects reductions are like key to the customers enabling their IT transformation. Leading to this digital transformation. Now, how does this play into all the machine learning and AI techniques that this platform is built upon? So if you take a look at the workloads that the customers are running today, it's still enterprise workloads. 80% of it is like how traditional workloads, like SAP, Oracle, all of these. But then, there is the modern applications that are built on real-time data analysis. It feeds into the data, it analyzes it to make better decisions for the customers. Taking proactive actions. Delivering and using those data analysis as their computing advantage. But that is today only like say 20% of the work. Now, it is predicted that over the next three years to five years, that ratio is going to flip. So, it will be 20% of the traditional workloads and 80% is this modern applications like data generated from IoT, AI, all those things. Now how does PowerMax help in this scenario, so here comes that built in machine learning engine. It actually learns from the patterns in the data. So today it can analyze the data and do this optimize placement between storage class memory and NVMe SSDs based on those 80/20 rule. But then, as the workloads are getting adopted this is also learning from these patterns in data and adapting itself running these algorithms to make sure, even in future, when the workload percentage changes it is changing its algorithms and providing the same level of service. And not just data placement, this is service level agreements so our PowerMax customer can say for this application I need this much of latency. So, all these AI and machine learning techniques are being applied there. So as they are changing this service level directions it is adapting and making sure, whatever application requires whatever response times we are able to deliver it. And that's a huge operational benefit because the administrators do not need to tune and fiddle, figure out, how to get there. It is automatic, it is built-in, thanks to the built-in AI engine here. >> Chhandomay, there's now a generation of storage admins that now, needs to up level their jobs, right. Because that they used to have a real, it was tedious, talking to them. I'm actually kind of curious also, the rest of how this the portfolio fits together. In the sense of if you look at the industry, maybe a few years back, you almost would have kind of over fitted on on hyper-converged and you would have thought well, maybe one size does fit all and well that's the future. But it turns out, in the meantime, Dell EMC had this portfolio and there was a high, the high end that's been there all along and in fitting for appropriate workloads right. So, I'm just kind of curious Chhandomay, take this over to someone maybe XtremIO or what as you talk to the customers, when they talk to you, what apps and workloads do you then talk to them about? >> You bring up a very good and pertinent question which our customers ask us all the time. In this example let's take both our high-end products, we have Dell EMC PowerMax, we have Dell EMC XtremIO X2. Both are all flash arrays as great characteristics. Which is applicable where, right? So the first thing I want to say for all the customers that are running ultimate mission critical workloads where they need RPOs and RTOs, pretty much like instant, it cannot go down at any point in time and I'm not talking about just the like storage but also all the applications that is running. So SRDF, our remote replication technology within the PowerMax product that is the gold standard in the industry, delivering like six-nines availability for many many years. So, couple that with massive workload consolidation. For example, you are a big hospital. You are running your epic medical data records systems, it's not just like epic databases, but also your VDI desktops, your other virtual workloads. All you can consolidate in a very small footprint with our PowerMax platform. The third thing is, it's now end-to-end NVMe design. Right now, we are using dual ported NVMe SSDs. So customers who need that level of very high performance in like less than 300 microsecond latency with all this like real-time apps and business applications together. So that's the customer segment who finds our PowerMax as the appropriate platform. Now, XtremIO also a purpose-built, all flash array design from ground up for the flash media. So, what's the benefit there? Now here, again, what we are doing with XtremIO, we are offering this enterprise capabilities at the mid-range price. We actually introduced a new XtremIO X-Brick model to bring down the cost. It is 55% lower entry point than it used to be in the previous generation. We are going to sell that mid-market customers with enterprise capabilities with this new XtremIO X-Brick model. The way XtremIOs are always in memory, metadata centric architecture works out, it can deliver very high performance, consistently low latency, but also, it has integrated copy data management built in. What does it play? Think of a database where like for every database there are, say, five to 10 copies for disk and dev, backup, reporting, all of those things. Now, wherever you have massive amount of copies, XtremIO is a very good platform because you can actually bring those copies and run workloads on the copies themselves. You get enormous consolidation and capacity footprint in that type of situations. The last thing is workloads that has very high data reduction ratios. Think of it, virtual desktops or VDI. So here you have like thousands of users, running their desktops in a data center and but inherently like all the bases are the same. So here is like a lot of data reduction capabilities that come into picture and XtremIO's always in-memory, metadata centric architecture and this in line, all the time de-dup and compression helps in great amount of capacity savings with the data reduction technologies. For the workloads, where it is critical to have data reduction and it's the data itself lends to data capacity servings that's why it's the best in class. So, that's kind of like, give you a perspective of how these products complement each other. >> I know it's been a great week for you, a busy week for you. >> Absolutely. >> Breakout sessions, two CUBE interviews, client meetings, what have you, take a break. >> It's been a great show, it was a pleasure here talking to you. >> Thanks for joining us again and sharing the PowerMax story, it's a good one and I'm sure it's going to give you a lot of success down the road at Dell EMC. Back with more, you are watching Dell Technologies World 2018 coverage, live on theCUBE from Las Vegas. (upbeat music)

>> Announcer: Live from Las Vegas, it's The Cube, covering the VMworld 2017, brought to you by VMware and its ecosystem partners. >> Welcome back to The Cube. We are live at VMworld for our continuing coverage of the event, day two, exciting morning. I'm Lisa Martin with my co-host Stu Miniman, and Stu and I are very excited to be joined by a Cube alumni Chhandomay Mandal, the Director of Storage Solutions Marketing at Dell EMC. Welcome back. >> Glad to be here. >> Yeah, we had you on The Cube a couple of times at Dell EMCworld. >> Yes. >> Just a couple of months ago. So, virtualization. Still a mainstay of the data center, right? Some big announcements yesterday and today. Can you talk to us about some of the trends that you're seeing in the virtualization market today? >> Sure. So, as many organizations are going through the IT transformation, data centers are becoming even larger, running thousands of applications, many thousands of VMs, right. So what we see is as many applications run, the underlying storage load becomes hugely random, the platform needs to be able to deliver very high performance all the time, 24/7, 365. Also, getting into the private cloud type environment, we see a lot of VM cloning, VM deployment, coming and happening in a rapid space. We also see the need of efficient copy management, to prevent the VMs' flaws in a very nice, contained, efficient manner. And finally, as we are hearing at VMworld, giving access to applications and data from any device, any application, any time, anywhere, that's becoming another aspect we are increasingly seeing across all of our customers. >> You bring up a lot of really interesting points. You know, I think back, the early days of virtualizations, like oh, we're going to give this abstraction layer and it's going to make everything really easy. Come one, invisible infrastructure, I shouldn't have to even worry about storage, right? But the reality is, there's a lot of work that goes into making sure that storage works well, and when we're talking virtualized environment, when we're talking cloud environment, what's that conversation you're having with customers? I think virtualization in cloud, who is it that brings up, hey, we got to make sure that storage meets our needs? What are some of the biggest things that you're hearing from customers and how are you helping to solve them? >> So as you look at the customers, right, maybe like five years ago it used to be pretty storage admin, or IT admin-centric conversations. We are seeing a transition into CXO-level business, solving our business challenges conversation. It's not that, how much storage I need, how many copies do I need to create, but it's more along the lines of, I need to bring my cloud-native application faster to market. It's taking six months of development cycle. How can it bring it back to like, three months, how I can hit the corner cases before the customers actually run into those in my keyware cycles? How I can run better analytics real-time, as opposed to having to wait for like 24 hours? So these are the business challenges customers are asking us to help solve, and we are evaluating where they are in their IT transformation journey, and how we can map those requirements into the underlying infrastructure that will help them get to that new era of virtualization, cloud-native applications, all those things. >> One of the things that Michael Dell talked about this morning on stage with Pat Gelsinger, was that the data conversation is, like you were saying, it's a CXO-level conversation, it's on the CEO agenda. Can you talk to us about some of things that Dell EMC is doing at that level of customer conversation where costs are concerned. We have this exploding growth of data volume, that's not changing, centers of data, not data centers anymore. How is Dell EMC helping to position where you can work with customers on the storage element that will really help drive cost efficiencies across an entire business? >> So, I'll start with a solid example, right. I mean, I was working with a customer who is running huge number of databases, and to run his business, he needs to have copies for his DevOps operations, he needs to have copies for his backup environment, copies to run his analytics environment, and there are storage silos everywhere, because he really was afraid of touching his production environment to meet his SLAs. Now, I'll give you an example of one of our portfolio products, Dell EMC XtremIO, in fact we literally announced the general availability of X2 here at at the IMC World. Now this is a purpose-built all-flash array that is designed to handle application-level problems. So for example, it can not only provide very high performance with consistently low latency for DB workloads, but because of its intelligent in-memory content over metadata architecture that's built for flash media, it can create copies without consuming any extra space instantly, and the admins, whether that's a DB or storage admin, they can actually consolidate production workloads with non-production workloads like DevOps environments analytics, thereby hugely reducing the storage capacity of it, but then there is an added benefit to it. Say for example, the application admin needs to deploy a VM for his latest application he's developing, right? So instead of having to go to a DBA to ask storage admin, he actually can self-service with the application-level plug-in, saying like, hey, I want to clone 10 VMs. And you know what? The DBAs are happy, the storage admins are happy, because they are out of that chain. They can monitor and make sure everything is running fine, but at the end of the day, the self-service is actually helping the developers bring the product to the market in a more timely and cost-efficient manner. >> So reduce TCO storage cost... >> I actually want you to kind of put a point on that because we'd actually looked into, you know when flash came into the marketplace, it was like, oh great, we're going to improve performance, but the business outcomes, what happened to the business, and one piece you talked about, the dev and test environments, used to be, you know, let's give them sold old gear, they kind of work on whatever could have. They can now increase their agility. Number one thing we hear, the keynote this morning talked about, how do I move faster, and giving them the tools in there, all of those copies, I'm putting them to use, I'm leveraging my data, I'm leveraging, you know, increasing the speed of my application development, and that's the number one thing that we hear from all customers is right, how can I not have storage be a boat anchor, but help me move my business forward. So you know, be a driver, not a cost. >> They don't need to be in the business of optimizing storage. It is helping them transform the business application workflows as opposed to, how do I plan for this, how do I keep monitoring, what do I need to do for the next upgrade, et cetera. >> So from a customer's perspective, can you talk to us about, to Stu's point, maybe one of your favorite examples of a customer who dramatically improved business outcomes, reducing cost of ownership, getting to market with products faster, launching new products. What are some of the big business outcomes that you've seen through a great customer example? >> So I actually have a couple. I'll start with one in the health care space. Scripps Health is a big, integrated non-profit health system down in San Diego area, and they are running their electronic health record systems, which are pretty vital for all the clinicians to access their patient data very quickly. Now, they had multiple problems. One was how to keep up with the explosion of all the images that were getting created, like copies for their EHR systems, et cetera. And at the same time, they had to back up their data, and they had to create many copies of their SQL Server environments. In fact, they could not keep up with that and the time it was taking was getting enormous. Once they moved to this XtremIO platform, they actually started to see, pretty much like that time to create the copies reduced by more than 80%. And then they also saw the advantage of data reduction. They are getting anywhere like four S21 to seven S21 data reduction on their storage capacity, and with the help of this integrated technology, now their doctors are able to see more patient in a day, pretty much like saving lots of doctor hours. >> Can imagine they can pull back large images faster, it's on all-flash, being able to get information to patients faster, make diagnoses maybe, improve their ability to do that as well? >> Chhandomay: Yes. >> Yeah. >> And changing the spectrum completely. I mean I'm from the Boston area, Red Sox is my favorite sports team down there along with Bats. Now, again, even with baseball, right, they need to run lots of analytics. They want to have their spectators in the historic Fenway Park the latest and greatest digital experience of the games that are going on, right? And they have to run all of their business applications as well as customer-facing systems on a platform that can keep up with the growth, and give their latest experience. Now again, they moved to XtremIO, they are seeing great performance, they are seeing seven S21 data efficiency, and literally, they say us, their business processes and the customer experience have changed. They don't really need to worry about how the backend is working, they can actually focus on the strategic outcomes of baseball operations and giving the viewers at Fenway the best possible IT experience through the mobile network, social networking, like all those things. So that's kind of like two of my favorite examples from completely different spectrums. >> Okay, so we're here at VMworld. Any specific use cases that you're especially seeing popular in this community as compared to the general storage market? >> So I would say one of the aspects we heard, I mean in the keynotes, any device, any application, like one cloud. For us, what we are seeing >> Stu: It's actually any cloud now, right? >> Yeah, any cloud. So it's pretty much the same, right? I mean it's any device, any application, anywhere, anytime access. So I want to say the end user computing is becoming very important. It was always important, but there were storage bottlenecks, but now with all these abstractions that are possible, the mobile device management that is coming in, we see a great uptick in terms of the desktop virtualization market, and again, bringing back to what we just announced, right? This XtremIO X2 platform is exceptional for VDI use cases. I mean, in our previous generation we had 700 plus customers running 2.5 million plus virtual desktops. Now with this new platform, I mean a single X-Brick, which is like a small, two-controller array necessity, it can host up to 4,000 desktops. And I mean we are seeing tremendous performance improvement, snappy desktop experience, with huge data reductions. So that's one area which we see keeping up with our customer base as they're going through that IT transformation through digital transformation. >> So one of the things, I love that you brought up the Red Sox, I'm a San Francisco Giants fan, but if they don't make it at the wild card, which is probably not going to happen, I might root for the Red Sox. But what I love that you talked about is, a baseball team is a technology company. A hospital, a university is a technology company. Presumably with a lot of legacy infrastructure that needs to be updated to modernize IT, how is now Dell EMC, with XtremIO, helping these companies on this path to digitalization, but on this legacy upgrade process? What's unique about how Dell EMC can do that leveraging XtremIO? >> So for us, at Dell EMC, modernizing IT infrastructure is essentially we think based on four pillars. Flash, one is flash, scale-out architecture, cloud-ready, and software-defined storage all backed by the world-class data protection. Now I want to take it one step back. It's not just about XtremIO or XtremIO X2, it's about the power of the portfolio that we have. So customers might have legacy infrastructure, both from us or from other vendors, but we provide the kind of like, walk into their environments, what we call get-modern assessments. We actually run various types of applications to see where their bottlenecks are, what performance do they need, and then take a portfolio approach to provide the complete solution in terms of how we can non-disruptively transform all of their workloads into a newer platform, be it based on XtremIO, or VMAX or ScaleIO, any of those platforms. But the key is, having the ability to non-disruptively move the legacy workloads into this modern infrastructure as well as enabling them to do those cloud-native applications digital transformation journey. >> You've mentioned cloud-native applications a few times. That modernization of the applications, one of the toughest journeys that we're going on. We've talked about virtualizing, we talked about cloud, but the application's something that it's pretty tough to make a change there. How is the infrastructure enabling that and what are some of the, just kind of in general, what are you hearing from customers, how are they doing along that journey? >> So in that space, right, we are seeing a great adoption of the platforms that can provide 24/7 365, not only just uptime, but great performance, at a lower TCO. And we are seeing adoption in terms of conversion, hyper-conversion, software-defined. So those are the elements that are helping the customers transform into that space, meaning, think of it in a automated self-service world where pretty much, like, I'm developing my applications and I click couple of buttons and all the infrastructure get provisioned as I need and when I'm done I kind of like decommission it. So that's the ultimate nirvana of self-service, automation, orchestration, that the end developers can use, and IT become a strategic operations, as opposed to kind of like keeping the lights on and making sure we are in the business. >> Excellent, well Chhandomay, we thank you so much for coming back to The Cube and sharing what's new at Dell EMC with the different technologies, and some great use cases across different companies that are tech companies at heart. We hope you enjoy the rest of the show. >> It was a pleasure of being on The Cube, thank you. >> Thank you. And we want to thank you for watching, I'm Lisa Martin with my cohost Stu Miniman again, we are live, covering day two of VMworld 2017. From Las Vegas, stick around, we'll be right back.

>> Announcer: Live from Las Vegas, it's The Cube, covering Dell EMC World 2017, brought to you by Dell EMC. (electronic music) >> Welcome back to The Cube's coverage of Dell EMC World here in Las Vegas. I'm your host, Rebecca Knight, along with my co-host John Walls. Today we are talking to Chhandomay Mandal. He is the Senior Consultant Product Marketing here at Dell EMC, as well as Pat Harkins who is the CTO Informatics and Technology Services at Royal Victoria Health Center. Thanks so much for joining us. >> Thanks for having us. >> Glad to be here. >> So, Pat, I want to start with you. Tell us a little bit about Royal Health. >> Sure. Well, Royal Victoria Regional Health Center in Barrie, Ontario. We're about an hour north of Toronto, Ontario. It's a regional health center, variety of services. We provide oncology, cardiac, child and youth mental health, and what we're doing up there is providing a regional role, regional services for Meditech. We're host Meditech for a number of other hospitals in our area, and we're currently looking to expand that, and increase our volume, but also change platforms as well. >> So tell us about some of the biggest challenges that you see. >> Some of the biggest challenges that we're seeing right now is within Ontario, is the actual funding model, of course. Everything's a little bit tighter. But from a technology perspective, is actually staying with technology, with limited budgets and so forth, and staying with the latest, greatest, providing the best service to our customers, our physicians, our clinicians, which in turn is the best patient care. >> Chhandomay, you look at a client like Pat, who has very specific needs in health care. You've got time issues, you've got privacy issues. How do you deal, or what do you see as far as health care IT fitting in to what you're doing and the services you're providing to somebody like Pat, specifically knowing that these are very unique challenges and critically important challenges? >> Sure. We at Dell EMC look at what the problem is holistically. As Pat was mentioning, in the health care IT, one of the challenges we see is providing consistent high performance with low latency so that the clinicians, physicians can access the patient data in a timely way, quickly, they do not spend more time entering the data or accessing the data, rather spending more time with the patients. Then there is another problem that Pat alluded to. For any EHR, electronic health record systems, it is actually a consolidation of many workloads. You have the EHR workload itself, then you have analytics that needs to be run on it. There are other virtualized applications, and then there is distal partualization, because all the physicians now says they need to access the patient data. So effectively, we need to have platforms, and in this particular case, essentially All-Flash platforms that can offer very high performance, consistently low latency, high storage efficiency in terms of reduced footprint so that Pat and other health providers can consume less rack space, less space in the data center, reduced power and cooling, all those things, and at the end of the day, ensuring the copy data that they have between all the databases, those are efficiently managed and kind of like transforming the health care IT business workflow. That's what we at Dell EMC come with our All-Flash portfolio for health providers like Royal Victoria Health. >> So Pat, on your side of the fence then, from your perspective, limited resources, right? You've got to be very, very protective of what you have, and obviously you have your own challenges. How do you balance all that out in today's environment, where speed matters? Efficiency matters now more than ever. >> And that's, efficiency matters big time with our physicians, and what's happening is we look for partners like Dell EMC to help us with that. One thing that was happening in our experience with efficiency and with timely presentation of data, we weren't getting that with our previous vendor. And when we went to Dell EMC we work with them as a partner and said, "How can we improve on that? "What can we look for?" And we looked at Flash as being that solution, not only providing the performance that we were looking for but also providing built-in security that we were looking for, but also providing even more efficiency, so when the physician, the clinicians were getting that data, they get it in a timely manner, and that means that they're actually spending more time with the patient, they're not searching for the data, they're not searching for reports and so forth. >> Are you hearing any feedback from the patients themselves about how things have changed at the health center? >> Well, for me I'm still stuck in the dungeon. I'm in IT, so we're in the basement, right? so I don't necessarily-- >> John: Glad you could get out for the week. (laughing) >> Exactly. You know, we grow mushrooms in that area. So what's happening with, I don't necessarily talk with the patient, but we're getting the positive feedback from our clinicians and physicians who are then, if they're happy, that means they're providing usually, providing better patient care, and so that means the patients are happy. (audio cuts out) >> Is understanding the true, the point of patient health care from the point they're born to the point that their life ends, and what we're understanding is how getting that data and being able to provide that information to clinicians, see trends, be able to treat, be more proactive instead of a reactive in health care. That's the goal, and with technology and the storage and collecting the data and analytics we'll actually be able to provide that in the future. >> Chhandomay, from your perspective here, what is it about XtremIO you think that makes this a good match? And now you've had X2, right, and sorry Pat. >> Pat: No, it's fine. >> You just deployed, what, six months ago, you said? But now you've got an X2 version to consider, perhaps for your next deployment. What's the fit? Why does it work? >> So you mention Dell EMC XtremIO. So the core premise of XtremIO is we will be able to provide high performance, consistently in low latency no matter what workload you are running, no matter how many workloads you are consolidating on the same array. It is the same high-performance, low-latency, and we have in line all the time, data reduction technologies that are all working on in-memory metadata, which essentially boils down to we are doing all those storage operations at the control plane level without touching the data plane where the data actually lives or exists. So that in turn helps us to consolidate a lot of the copies. You mentioned analytics, right? You have your production database for your patient data, then you need to load those data in an ETL system for running the analytics, then you possibly have your instant development copies, copies for back-up. Now with XtremIO, all the copies, we do not store anything that's not unique, through that entire cluster, and all the metadata is stored in memory, so for us we can create copies that do not take any extra space, and you can run your workloads on the copies themselves with the same performance as in production volume and with all those data reduction and all those technologies that all those data services run. So what that in turn makes Pat's life easier is he can reduce the footprint, he can reduce or consolidate all the workloads on the ATA itself, and his application developers can bring the medical applications online much more faster, he can run his analytics and reports faster, being proactive about the care, and in a nutshell, pretty much taking the storage maintenance, storage planning, storage operations out of the picture so that they can innovate and they can spend time innovating in IT, helping patient care, as opposed to doing routine maintenance and planning. >> So it lets him focus on what he wants to do. You're not spending a majority of your time on mundane tasks, you're actually improving your operations. Give me a real-life example if you can. We talk about more efficiency and better speed, these are all good things and great terms to talk about, but in terms of actually improving patient care, or providing enhanced patient care, what does it mean? How does it translate? >> Well, how it translates is in a lot of cases with the physicians and what we've seen already with them, just with them, they're able to, because we actually improve performance, we're actually able to get more data in analytics, as we say, but then we're able to produce those reports and turn it around in a lot of cases, a lot quicker than what we've been able to do before. An example was, once we moved to XtremIO and our decision support team. Used to take 14 hours to run some of the reports that they were getting. They would start 'em at four o'clock in the evening, they would run to six a.m. in the morning, roughly. When we put the XtremIO in and they ran the same reports they started at 4 o'clock. By six p.m. that night they were completed. They actually called me because they thought they had something wrong. (laughing) It's never been that quick. >> John: Boss, this is too good. >> Exactly. >> John: I messed up. >> And so they actually ran the report three times, and they cued the QA against the report to understand that yeah, it is that efficient now. Now that we've turned that around we actually provide that to the clinicians. We're getting better patient care and they're able to get their information and react quicker to it as well. >> Talking about the massive amounts of data that's being generated that now needs to be analyzed in order to optimize performance, how much do your developers know about data, and are you doing more training for them so that they know what they're doing? >> Well, we always provide training. We're always working on that, but the thing is, we are providing more training and we're providing it to the point that they actually have to be able to mine that data. There's so much data, it's how to manage the data, mine the data. Our analysts at RVH is that we look to Meditech, our EHR vendor as well, to help us on that, but at the same time we're looking to, we're increasing our data warehouses, we're increasing our repositories and registries so that when we do have that data, we can get at it. >> I'm wondering too if using this kind of cutting-edge technology has had an impact on your recruitment. Michael Dell in his keynote mentioned how increasingly, employees are saying the kinds of technologies that's being used is having an impact. >> No, absolutely. I know our vendors, our staff are very excited about the technology. Where we were going before, they weren't, not that they weren't happy, but we were always dealing with mundane tasks. We had some issues that were always repetitive issues that we couldn't seem to get through. Now that we've actually upgraded to the Flash storage and moving through that, they're excited. They love the management, the ease of use, they have a lot of great ideas now it's actually, they're becoming innovative in their thoughts because they know they have the performance and the technology in the back end to do the job for them. >> I hate to ask you what's next because you're six months into your deployment, but this is a constantly evolving landscape, constantly improving. Obviously the pressure is at Dell EMC is responding really well, competitive pressures. What is your road map? If you look two, three years down the road in terms of the kinds of improvements you want to get, the kinds of efficiencies that you can get gains in, and then realistically from a budgetary standpoint, how do you balance all that together? >> Budgetary, there's always the constant discussion with our CFO, and so he's been very supportive, but where we see it going is we want to be able to actually, maybe not even necessarily go to the Cloud but become a private Cloud for our partners and be able to provide a lot of these regional services that we couldn't before with the technology that we had, and be able to expand the services. In Ontario we're seeing some budget constraints, as I mentioned. A lot of these smaller sites, the patients, the customers, as we would say are expecting the service, but with technology and the dollars, they might not be able to do it on their budget, but as we bring stuff back into our data center and be able to provide the technology, we've been able to spread that out, not only from storage, compute side, as well as virtualization, VDI desktops and so forth. That's where I see we're going over the next little while. >> How much learning goes on between your colleagues at CTOs at other health centers, and even health centers and hospitals in the states? Do you talk a lot about-- >> You know what? We do talk a lot. We share stories. Some good, some bad, but we try, we all have the same problems, and why re-create the wheel when you could actually learn from other people? So a lot of the CTOs, we do get together, informally and formally, and understand where we're going and then we also reach out through our vendors and through some of our user groups and so forth to the US and to some of our cohort CTOs down there to understand what they're doing, because they look at it from a different lens at times. >> So speaking of a different lens, from the other side of the fence, Chhandomay if you would, where are you see this headed in terms of your assistance in health care IT, what X2 might be able to do? What kinds of realizations do you think are on the horizon here, and what's possible for a health care provider like RVH? >> So all the organizations, if you look across the industry, they are in the digital transformation journey. Health care providers are no exception, and what we are enabling is the IT transformation part, and Dell XtremIO, and with the XtremIO X2 that we just announced, we are enabling that IT transformation for all of our customers, including health care providers like Royal Victoria Health. Now, with X2, specifically, we continue to improve upon the high performance, the unmatched storage efficiencies that we offer, effectively, again, bringing down the cost of hosting different types of workloads, managing it on a single platform with a much lower total cost of ownership for the health care providers like Pat, so that at the end of the day, they will be able to provide better patient and better care for the patients, be it like a doctor or clinician, trying to access the data from their endpoints or the finance or billing department trying to turn over the bills in a much shorter span as opposed to the typically 45 days turnover that we see. So that's where we see not only just XtremIO X2, but Dell EMC, the All-Flash storage portfolio, helping the customers in their digital transformation journey in health care, and with the IT department, going into the IT transformation journey to help with it. >> Chhandomay, Pat, thanks so much for joining us. >> Thank you. >> It was great, thank you. >> I'm Rebecca Knight for John Walls. We will have more from The Cube's coverage of Dell EMC World after this. (electronic music)