>>Welcome to the cubes coverage of VMworld 2021. I'm Lisa Martin, two guests joining me next. Matt Morgan is here. Vice-president cloud infrastructure business group at VMware and Steven Jones joins us as well. Director of services at AWS gentlemen. That's great to have you on the program. >>Thank you, Lisa. >>Glad to see everyone's doing well. Here we are virtual. So we are just around the four year anniversary of VMware cloud on AWS. Can't believe it's been 20 17, 4 years. Matt talked to us about VMware AWS partnership and how it's progressed over that time. >>The partnership has been fantastic and it's evolved. We announced VM-ware cloud on AWS general availability all the way back at VMworld, 2017, we've been releasing new features and capabilities every other week with 16 major platform releases and 300 features as customers have requested. So it's been an incredible co-engineering relationship with AWS. We've also expanded our go to market by announcing a resale program in which AWS can resell VMware cloud on AWS. We did that back in 2019 and in 2020, we've announced that AWS is VMware's preferred public cloud partner for vSphere based workloads. And VMware is AWS's preferred service for vSphere based workloads. >>So as you said, Matt, a tremendous amount of evolution and just a short four year timeframe. Stephen talked to me about the partnership through AWS, this lens. >>Yeah. You bet. Look, I agree with Matt that the partnership has been fantastic and it's just amazing to see how fast four years has gone. I really think that AWS and VMware really are a really good example of how two technology companies can work together for them. The benefit of our mutual customers, um, as Matt indicated, VM-ware is our preferred service for vSphere based workloads. And we're broadly working together as a single team across both engineering and go-to-market functions to help customers drive business value from the, the, the investments they made over the years. And then also as they work to transform their businesses into the future with cloud technology, >>Let's talk about digital transformation. That is a term we've been, we've been talking about that for many years on this program. And at every event we've all been at, right. What we've seen in the last year and a half is a massive acceleration. Now talk to me about how VMware and AWS are helping customers facilitate that digital transformation. >>So our customers see modern it infrastructure as the core pillar of a digital transformation strategy and public cloud has been a digital transformation enabler for organizations. And that's because they have so many benefits when they embraced the public cloud, including the ability to elastically consume infrastructure. That's required the ability to employ a pay as you go financial model and the ability to reduce operational overhead, which helps save both monetary costs, but also provides more flexibility. But the big driver now is the ability to embrace innovative cloud services and those services help accelerate application development, deployment and management VMware cloud on AWS is a prime example of such an offering, which not only provides these benefits, but enhances them with operational consistency working the same way their it architecture works today, giving them familiarity and enterprise robustness that VMware technologies are known for, but being able to maximize the power of the global AWS cloud >>And every year from a customer adoption perspective, that's doubling Steven walked through a couple of customer examples that really highlight the value of VMC on AWS. >>Yeah, I've got a couple here. I think, uh, Kiko Milano is a good one. There a then our Italian company, they sell cosmetics and beauty products through about 900 retail stores in 27 different markets. So quite large, but they found that their on premises data center and outsourcing partner was just too inflexible for the changing needs of their company. And within four months, uh, Kiko actually migrated all of their core workloads to Amazon. Is he too, and particularly surprised how easy it was to migrate over 300 servers to the VMware cloud on AWS offering. And this is, this is key because the actually leveraging the same platform that they were used to, which was BMR. Uh, the Kiko team actually didn't have to perform any testing or modify any other existing applications. They also, they didn't have to actually train their teams again, because again, they were already up-skilled with being able to leverage the BMR technology. >>So again, we think it's the best of both worlds customers like Kiko can come and use VMware cloud on AWS, consolidate their server footprint and also take advantage of, of a hyperscale platform. That's pretty cool. Another customer, uh, SAP global ratings that our company provides a high quality market intelligence in the form of credit ratings, research, and thought leadership to help educate market participants to make better financial decisions who doesn't want to make a better financial decision. Right? So in order to accelerate their business growth and globalization really meet new business capabilities, they knew they needed to move a hundred percent to the cloud and wanted to know how they're actually going to do that. Now they also have an aging data center system outages, which are becoming more frequent, which to them actually concerned that they actually might, um, uh, face in the future, some penalties from the sec. >>So they didn't want to do that. So over the period of about eight months, think about this eight months, they moved to 150 financial apps to AWS leveraging VMware on AWS. Uh, pretty impressive. They reduce technical debt, uh, from legacy systems that were hosted on sun Solaris, Oracle excavator, and a X. And then now actually able to meet the goal demands of their business. The fun part here is they're actually meeting their uptime, uh, needs a hundred percent of the time since it actually moves these workloads to the VMware cloud on AWS. So pretty exciting. See customers link this kind of journey, >>Absolutely impressive journeys. Also short time periods to do a massive change there. It sounds like the familiarity with VMware in the console is a huge facilitator of the speed of migration and folks being able to get up and running. Stephen talked to me about some of the trends that you were seeing in organizations like the customers that you just mentioned. >>Yeah. So there are some emergency transfer store and a lot of customers want to leverage the same cloud operating models, but also in their own data centers. So they can take advantage of agility and innovation of cloud will also meeting requirements that they sometimes have that keep them from adopting cloud. Uh, you can think of workloads that sometimes have low latency requirements, right? Or they need to process large volumes of data locally. Uh, other times customers tell us they really need the flexibility to run data workloads, um, in a particular area that has data sovereignty or residency requirements. So when, as we talk about customers, um, they tell us that not only do they want to minimize their, their need to actually manage and operate infrastructure, um, and focus on business innovation is sometimes need to do this, um, in a, in a data center this close to them, if that makes sense. So they're looking for the best again of both worlds. >>Got it. The best of both worlds and Matt, you have some breaking news to share. What is it? >>So today we're announcing the general availability of VMware cloud on AWS outposts. >>Awesome. Congratulations. Tell me about that. Let's dig into it. >>So for customers looking to extend their AWS centric model to an on-premise location, that data center edge location via more cloud on AWS, outposts delivers the agility and innovation of AWS cloud, but on premises and VMware cloud on AWS outpost is based on VMware cloud, a jointly engineered service. So together we're delivering this service on premises as a service. This gives us the capability to integrate VMware's enterprise class architecture and platform with next generation dedicated Amazon nitro based ECE to bare metal instances. It provides a deeply integrated hybrid cloud operating environment that extends from a customer's data center to these particular services running on premises in the data center, the edge, or to the public cloud and having a unified control plane between all of it. >>A unified control plan is absolutely critical. Uh, Stephen eight, >>We have a detailed plan to offer integrated AWS services, and that capability really enhances the innovation angle for customers as they embraced the modernization of their applications. >>Another great example of how deep the partnership is Steven AWS outpost was announced at reinvent, I think 2019, which was the last time I was at an event in person. So coming up on a couple of years here, when GA talked to me about some of the key use cases that you're seeing, where it really excels. >>Yeah. So Matt, Matt highlighted a number of these, right. And you're right. It was 2019. Uh, we were all together back then and hopefully we can do that, uh, very soon here, um, quickly on apple. So overall, since, since we're talking about outposts, uh, VMware cloud on a post as well. So the thing here and Matt highlighted this is that without posts, we actually live we've leveraged, leveraged literally the same hardware and control plane technology that we leverage in our own data centers so that the customers will come to know and love and expect about the AWS platform and VMC on AWS, uh, uh, is, is, is the exact same thing that we'll be able to get with the Apple's technology. I'll give you a couple of customer examples. I think that that actually speaks to the use cases best. So, um, you remember, I talked a little bit about data locality and residency requirements. >>So first ABI Dhabi bank, uh, is the largest bank in the United Arab Emirates, right? And they were offering corporate investment and personal banking service, and they wanted to deliver a digital banking service, including email and mobile payments, but they had to follow a specific residency and data retention requirements and they had to do it in the UAE. And so what they've done is they've actually leveraged multiple AWS outposts in the UAE to allow them to provide business continuity while also leveraging the same API APIs that they had to come to know about, uh, and love about the AWS services in region, right? Phillips healthcare is another really good example. Um, you can imagine that, uh, what they do every day is, is, uh, very important things like predictive analytics for preventative treatments. And so outposts Phillips has actually taken those and that developed cloud applications, again, deployed on the same infrastructure they were used to within region. Now they can actually do this in clinics at hospitals, and they're in managing that the same tools providing, uh, same end-to-end, um, view and to their own providers, 19 administrators. And so they actually estimate they have over 70,000 servers now distributed across 12,000 locations or 1200 locations. Excuse me. So that's an example of, again, just two use cases that really broadened the reach and the flexibility of customers to run workloads in the cloud, but in a on-premise fashion. Does that make sense? >>Yes, it does. And you mentioned two great stories there. One in financial services, the other one healthcare, two industries that have had to massively pivot in the last 18 months amongst many others, but let's talk a little bit more Steven, about some of the things that you're hearing from some of the early customers of BMC on outpost. What are some of the near term opportunities that you're uncovering? >>Yeah, I've got to say here too, that, uh, customers are VMware customers have been asking us for this for quite some time. I'm sure Matt would agree. Um, so look from, uh, go back to some of the use cases we've discussed low latency compute requirements. So one of our higher education customers today who has migrated workloads to be more cloud on AWS, um, is looking at, uh, extending the same capability to an on-premise experience specifically for, um, uh, school applications that require a low latency, um, uh, integration, um, from a local data processing perspective. Again, one of our VMware on AWS top biopharmaceutical companies, uh, here again in the U S um, is planning to use VMware cloud on AWS outposts for health management applications with patient records that need to be retained locally at the hospital hospital sites. And then finally you can kind of going back to the story around data residency. We have a large telco provider in Europe that is planning to use this particular offering for their applications that need to remain on premises to meet regulatory requirements. So again, you know, we're just super pleased with the amount of interest, not only in VMware cloud on AWS, but also in this new run that we're announcing today. And we're really excited to be able to support the VMware cloud experience really on the AWS Apple's platform for a of these use cases. >>One of the things we've talked about for many years with both VMware and AWS is the dedication to listening to the voice of the customer. Not obviously this is a great example, Steven, as you said, VMware customers have been asking for this for awhile. So while customers have a ton of choice, I want you guys to unpack what the differentiators are of this service. And Matt, if we can start with you to bring you back into the conversation, we'd love to get your, your input on those differentiators. >>Yeah, absolutely. So people have to look at this for the service that's delivered and on the VMware side of the equation, we're delivering the full VMware cloud infrastructure capability. This is delivered as a service as a cloud service on premises. So why is this valuable? Well, it relieves the it burden of infrastructure management and fully maximizes the value of a fully managed cloud service, giving an organization, the capability to unlock the renovation, budgets, and start to invest truly an innovation. This is all about continuous life cycle management, ongoing service monitoring, automated processes to ensure the health and security the infrastructure. And of course, this is backed by expert VMware site recovery and reliability engineers, to ensure that everything works perfectly. We also enable organizations to leverage best in class enterprise grade capabilities that we've talked about in our compute storage and networking for best-in-class resiliency auto-scaling and intrinsic availability. >>So there's no long procurement cycles to set up these environments. And that means it's developer ready right out of the box. We're also deeply integrated with what customers do today. So end to end hybrid cloud usually requires end-to-end hybrid processes. And with this integration into those processes is instant, no reconfiguration, no conversion, no refactoring, no rearchitecture of existing applications using VMware HDX or B motion organizations can move applications to leverage this cloud service instantly. It allows you to use established on premises governance, security, and operational policies, and ensures that that workload portability I mentioned goes both ways. It's bi-directional as customers need to have portability to meet their business requirements. As we mentioned earlier, there's a unified hybrid control plane with a single pane of glass to manage resources across the end-to-end hybrid cloud environment. And we're giving direct access to 200 plus native AWS services. And that enables an organization to truly modernize their applications, starting where they are today. And so that gives you the real capability to deliver a unique service. One that gives you an organization, the ability to migrate without any downtime have fast, fast cost effective capabilities and a low risk to their hybrid cloud strategy. >>Excellent. That's a pretty jam packed list of differentiators there, but one of the things that it really sounds like not from what you said is how much work has gone on to make the transition smooth for customers, give them that flexibility and that portability that they need. Those are marketing terms you and I know are used very frequently, but it really seems like the work that you've done here will be done straight to that. I want to ask you Stephen, that same question from AWS's perspective, what really differentiates the solution. >>It is a good question. I'll just, uh, I'll agree that there has been a ton of work first that is, has gone, gone into actually making this happen. Right. Um, and to, to all the points that Matt made. And I would just add that again. 80 was outpost is built on the same AWS nitro system and infrastructure. The customers have already come to love in the cloud. And so gone really are the days where customers have to worry about procuring and racking and stacking their own gear layer on all the benefits, the map outline from a VMware perspective. And again, we, we really believe the customers are getting the best of both worlds here. Um, with, with specifically with the compute that comes in the outpost rack, um, customers actually get getting kind of built in redundancy and resiliency, hard security, all those things that customers don't know, they need certain things. >>The customers know they need to pay attention to, but also want some help with. And so we've, we, we put a lot of thought and effort into this. Um, but could I just, uh, explain a little bit about the customer experience, um, when a customer orders and AWS outposts rack, right? AWS actually signs up, uh, to do a fully managed experience here. Like we'll bring people in to actually do site assessments. Um, we'll manage the hardware, setup, the installation and the maintenance of that gear over time. Well, VM-ware also manages the, the software defined data center construct as well as, um, the, the single point for, uh, for support questions. And so together, we really thought through how customers is met, but it get an end to end experience from hardware all the way up through application modernization. It's pretty exciting, >>Very deep partnership there. And we're out of time, but I do want to ask you guys, where can customers go, who are interested in learning more about this new service? >>So at VM world, there are a collection of DMR cloud, AWS sessions, including sessions, dedicated to VMware cloud on AWS outpost. We encourage everyone who's attending VMworld to look up those sessions and you'll learn all about the hardware, the service, the capabilities, the procurement, and how to get started. In addition, on vmware.com, we have a web portal for you to gain additional knowledge through a digital consumption. That's vmware.com/vmc-outposts. >>Awesome. Matt, thank you. I'm sure folks will be just drinking up all of this information at the sessions at VMworld 2021. And I hope to see you in person at next year's VM. I'm crossing my fingers. Great to see you guys Format Morgan and Steve Jones. I'm Lisa Martin, and you're watching the cubes coverage of the em world to 2021.

>> Narrator: From Nice, France, it's theCUBE, covering .NEXT Conference 2017 Europe. Brought to you by Nutanix. Welcome back, I'm Stu Miniman, and this is theCUBE's live coverage from Nutanix .NEXT in Nice, France. Always love when we get to dig in of some of the practitioners, the users at this conference 'cause a lot of 'em have shown up for this show. Happen to welcome to the program first time guest Mohammed Ibrahim, who's the head of IT with Securities and Investment Company or SICO headquartered out of Bahrain. Great to see you Hello, how are you? Good to see you, too. It's really my pleasure to participate and to be here and joining the .NEXT Conference. I'm very lucky to be here. Thank you so much. And you've been at both of the European shows? Exactly, I have attended last year in Vienna, and that was really good as well. And this year I really see a very big development and enhancement and the difference between this year and last year which is a very good progress. So, Mohammed, first tell us about SICO. How long's the company been around? Kind of the breadth of coverage and locations and the like. Yeah, SICO, it's actually, it's a wholesale bank headquartered in Bahrain, and we are a premiere wholesale bank in the region, Middle East and North Africa. We do business in two different lines like asset management because we manage more than one billion US dollar as asset management and portfolio managers, and we are also a custodian house. And the brokerage business, this is one of our main business lines as well because we are brokers and we started as brokers, and now we are a wholesale bank. Our coverage as I said is MENA, Middle East and North Africa, and we have our also subsidiary brokerage arm in United Arab Emirates. It's SICO UAE. It's our brokerage arm there, and they are also working under SICO. You were telling me SICO's been around since 1995. Give us a little bit of your background. How long have you been on there? Actually, yeah, SICO established in 1995, and I joined SICO in 2007, and since that time I'm at SICO, I started as the head of infrastructure, and now I am the head of IT looking after the whole IT and services in SICO. Maybe explain to us those roles, infrastructure and IT, and kind of how many people, how many data centers, that kind of stuff. We have actually one data center which is on the main side, and we have another data center in our DR side, that's the recovery side. And yeah, it's very, very sophisticated because we are operating as a bank and we have a core banking system. We have a trading platform. We are serving more than 1,900 customers, and our customers are government, pension fund, high-worth net individuals, corporates, so we have fund managers. This all our customers, and this is actually very critical customers for us. We are in IT of course. We have couple of units. We have the infrastructure and application. I was actually entitled for the infrastructure, looking after the platform and security network, and recently from couple of years back, I have been promoted to be the head of IT and looking after the applications as well as the infrastructure. Great, and you've got security under your preview which I have to imagine is taking a lot of time and budget these days. Exactly, it was a very, again, critical task and a critical position because handling the security, it was really important for the business and for our data and our confidentiality. So, it was really a good practice and a good experience. And now we are actually enhancing more in our information security policy because as you know, cyber security is one of the important topics, especially when you go to the digitalization. And this is our main purpose and our main target, is to do digitalization automation and enhancing this domain, plus ensuring the security is very standard, very high level, matching the whole expectations, the fund regulator, as well as the worldwide standards. Brought up a great point, Mohammed, there. I want you to explain to our audience what is digitization mean to SICO? For us, digitalization is actually, it's more than giving online services. Automation for our services as well. Make it easy because the wholesale bank actually have different line of services, and getting into access to your data, to your portfolio managing your orders, placing your orders, getting your positions, guaranteeing your cash statements, this is all actually, transferring your cash, this is all something that it's very important for the customer. And in many places, even in the Gulf, even in the area, it happens manually, so we are trying to be more automated, more smart, and this is for us, is the digitalization in the time being. Okay, so let's dig into the part of your job but your whole job too, the infrastructure itself. What's the role of infrastructure when you're doing the digitalization? You've probably gone through some transformations there. If you can tell us a little bit about kind of what it was like, and kind of what led to where you are and where you're going? Mainly, this is a very important question actually, and I love to answer it because when I joined SICO, it was a traditional infrastructure. As many people did, it's a physical implementation. You have servers, you have network switches, so it was a very traditional. And this was actually the challenge is to move SICO from the traditional way of the infrastructure into very simple way and very standard way, allowing you to grow, allowing you to add more applications, allowing you to really develop and focus more on the functionalities other than infrastructure. Since you also have limited resources in terms of IT resources, so you need really to think about simple infrastructure giving you the functionalities you expect, giving you the stability, that resiliency, and as well as giving you the opportunity to add more sort of critical applications on top of that. So I have to imagine in your time virtualization played a role in this, and when did Nutanix come into the picture? Actually, Nutanix came into the picture when we decided to go with our online and trading platform, SICO Life. SICO Life, it's actually a very important and critical product for us because it allows our customers to get the direct market access, and we are currently online with seven markets, and we are going for the globe as well because we are planning to go for Europe and US markets. So to build this kind of critical system you have to have a cloud. You have to think about virtualization because again, following the traditional implementation of infrastructure, it will not help you. And it will take a long, long time, and it will be very complex in terms of administration and support. For this reason, we have to had actually our private cloud, because again, you will stuck with the regulator if you go with the public cloud. If you tell him I'm going for a public cloud, he will tell you it's against confidentiality. You cannot take the customer information and put it somewhere. So we said, okay, we will go for our private cloud, and this was a challenge. We need a hyper-converged infrastructure. We need infrastructure that is smart enough to be hosting all our VMs with a central monitoring, central sort of administration, and easy as well. So we have converted more than couple of solutions around the world, and Nutanix was one of the proposed solutions coming to us. And we have done a very sophisticated vendor selection, and I think we have taken the right decision when we have selected Nutanix to be our infrastructure for a trading platform. Before I get into the Nutanix a little bit more, some people when they hear I built a private cloud, they say, well, you virtualized some environment, you did some things. What were your internal requirement? What makes it a cloud versus just okay, I've automated some things, or I've done some things? Did you have certain criteria that you went through or what did you do? Did you benchmark yourselves against the public cloud from kind of the usage and the agility? How do you sort that out? Again, it's very important, the question, because this was the strategy when I joined SICO from the beginning. As I said, we have or we had actually, a traditional infrastructure and the market, and the standards was ahead actually. So you have to bring SICO infrastructure into the standards. Traditional infrastructure, it doesn't give you that facility to grow and to add more sort of systems. It's very difficult, so this was actually the criteria and the requirements from our side. We need to have a simple infrastructure where we can add additional servers seamlessly. We can grow, we can expand, we can add more resources without rebuilding the whole infrastructure because the physical implementation, if you're stuck with the capacity, you have to shut down the server, bring a new server, do another implementation, bring everybody involved to do the new implementation. But with the virtualization, it's easy. It's a virtual server. It's a data, you take it somewhere. Just only you need to provide the infrastructure that can host it. And with the Nutanix or with the hyper-converged infrastructure, you can whenever you need additional resources, you can add resources, and you can keep your application running as is. You can keep your data as is, and without interrupting the business, without interrupting the operation, and without interrupting customers as well. And this was actually the criteria when we selected and when we decided to go with our hybrid-converged infrastructure. Okay, that's great. Do you have any metrics as to kind of operations or how many headcount you have working on things? What's been the impact of the planned Nutanix? This what we have done actually. I told you we did like a vendor selection, and we compared two different vendors. And actually, to be more honest, four vendors actually. Monitoring and developing and comparing different technologies. So if you go with the traditional infrastructure and implementation, how it will go in terms of support, in terms of implementation, timelines, the cost, post-implementation, support, even with the converged infrastructure because I remember in that time we had a converged infrastructure where some people like well-known companies were talking about converged infrastructure. And we had the hyper-converged infrastructure solution, which was a very a new into the market. For this reason, we had taken, I think, a decision where everybody said, Mohammed and SICO, I think you are taking a very what you can say? It's a very new decision. It's something that is-- Say it's risky? Exactly, some people consider it a little bit risky because you are doing something, it's still not yet many people did it, especially in the financial services and the banking sector. But as I told you, it was a challenge that you had to take and you had to go through because you have to have your own private cloud. Why, because you have to host whatever VMs you need. Whenever you need to add a VM, it will be very easy for you. Whenever you want to expand, it will be also easy for you. And with your resources, current IT resources, you can still handle this sophisticated systems and the critical systems. And this was a challenge because again every time you implement a new system, you add to payroll additional resources and you hire more resources. The business will be killed. You said something I've heard lots from financial markets these days is, the business is changing, so you need to have the agility to be able to respond and deliver what you need. And to be honest, again, I will tell you frankly speaking, now the management and the business decision makers, they look to the IT that they have a buttons. When I tell you something, you should press the button and bring it to me. They don't actually think about how much sophisticated that your system have already in the background. So they don't care about the technicality. They care more about the functionality and the deliverables. IT, it's very now challenging and the decision makers and the IT management and the technical resources we have a very challenge, a very high challenge, that whenever they get the requirements and a lot of priorities are coming from the business, they have to be always ready. So if you don't have a simple and a proper infrastructure that can really flexible, help you achieve all of these kind of deliverables, then you will stuck. And people will look at you like you are in 19th century. So we are now in 91, we are growing. We have to grow. We have to be very fast like others. It sounds like your saying Nutanix provides the easy button for the infrastructure. From my experience and from the implementation we have done, I think Nutanix, with our systems, it could really achieve our target. And we could really implement the trading platform in a very good time as we expected, even less. And we could really do this kind of performance. We could really achieve the deliverables as we expected. We have more than expected performance. We have the right choice in terms of expansion. We have also good support from Nutanix, which is really helping a lot in terms of critical systems because it's a 24 by 7. I cannot actually afford a couple minutes even downtime. It's the markets. I'm accessing the markets, so I'm placing orders, and these orders are money. And if the customer while placing the order his order did not reach the market because of the system, he will kill us. (laughs) Exactly, this is how much, and actually it's seconds because the price in the markets is changing, and the customer is placing the order. So if I did not give him the very stable platform that he can really place the order into the market with this moment and then it got delayed, then he will lose money. And I will lose the customer, and I will lose the business. For this reason, it's very critical and it's very important to have such a simple, flexible, reliable solution for your system. Mohammed Ibrahim, really appreciate the updates on what SICO has been doing. Thank you so much and best of luck. We'll be back with lots more programming here from theCUBE's coverage of Nutanix .NEXT, I'm Stu Miniman. You're watching theCUBE.