>>live from Atlanta, Georgia. It's the Q covering answerable Best 2019. Brought to you by Red Hat. >>Welcome back. Everyone keeps live coverage of answerable fast here in Atlanta. Georgia John for my coach do Minutemen were here. Stephanie chairs to the vice president of general manager of the rail business unit. Red Hat. Great to see you. Nice to see you, too. You have all your three year career. IBM now Invincible. Back, Back in the fold. >>Yeah. >>So last time we chatted at Red Hat Summit Rail. Eight. How's it going? What's the update? >>Yeah, so we launched. Related some. It was a huge opportunity for arrested Sort of Show it off to the world. A couple of key things we really wanted to do There was make sure that we showed up the red hat portfolio. It wasn't just a product launch. It was really a portfolio. Lunch feedback so far on relate has been great. We have a lot of adopters on their early. It's still pretty early days. When you think about it, it's been about a little over 445 months. So, um, still early days the feedback has been good. You know it's actually interesting when you run a subscription based software model, because customers can choose to go to eight when they need those features and when they assess those features and they can pick and choose how they go. But we have a lot of folks who have areas of relate that they're testing the feature function off. >>I saw a tweet you had on your Twitter feed 28 years old, still growing up, still cool. >>Yeah, >>I mean 28 years old, The world's an adult now >>know Lennox is running. The enterprise is now, and now it's about how do you bring new innovation in when we launched Relate. We focused really on two sectors. One was, how do we help you run your business more efficiently? And then how do we help you grow your business with innovation? One of the key things we did, which is probably the one that stuck with me the most, was we actually partnered with the Redhead Management Organization and we pulled in the capability of what's called insights into the product itself. So all carbon subscription 678 all include insights, which is a rules based engine built upon the data that we have from, you know, over 15 years of helping customers run large scale Lennox deployments. And we leverage that data in order to bring that directly to customers. And that's been huge for us. And it's not only it's a first step into getting into answerable. >>I want to get your thoughts on We're here and Ansel Fest ate one of our two day coverage. The Red Hat announced the answer Automation platform. I'll see. That's the news. Why is this show so important in your mind? I mean, you see the internal. You've seen the history of the industry's a lot of technology changes happening in the modern enterprises. Now, as things become modernized both public sector and commercial, what's the most important thing happening? Why is this as well fest so important this year? >>To me, it comes down to, I'd say, kind of two key things. Management and automation are becoming one of the key decision makers that we see in our customers, and that's really driven by. They need to be efficient with what they have running today, and they need to be able to scale and grow into innovation. platform. So management and automation is a core critical decision point. I think the other aspect is, you know, Lennox started out 28 years ago proving to the world how open source development drives innovation. And that's what you see here. A danceable fest. This is the community coming together to drive innovation, super modular, able to provide impact right from everything from how you run your legacy systems to how you bring security to it into how do you bring new applications and deploy them in a safe and consistent way? It spans the whole gambit. >>So, Stephanie, you know, there's so much change going on in the industry you talked about, you know what's happening in Relate. I actually saw a couple of hello world T shirts which were given out at Summit in Boston this year, maybe help tie together how answerable fits into this. How does it help customers, you know, take advantage of the latest technology and and and move their companies along to be able to take advantage of some of the new features? >>Yeah, and so I really believe, of course, that unopened hybrid cloud, which is our vision of where people want to go, You need Lennox. So Lenox sits at the foundation. But to really deploy it in in a reasonable way in a Safeway in an efficient way, you need management on automation. So we've started on this journey. When we launched, we announced its summit that we brought in insights and that was our first step included in we've seen incredible uptick. So, um, when we launch, we've seen 87% increase since May in the number of systems that are linked in, we're seeing 33% more increase in coverage of rules based and 152% increase in customers who are using it. What that does is it creates a community of people using and getting value from it, but also giving value back because the more data we have, the better the rules get. So one interesting thing at the end of May, the engineering team they worked with all the customers that currently have insights. Lincoln and they did a scan for Specter meltdown, which, of course, everyone knows about in the industry with the customers who had systems hooked up, they found 100 and 76,000 customer systems that were vulnerable to Spector meltdown. What we did was we had unanswerable playbook that could re mediate that problem. We proactively alerted those customers. So now you start to see problems get identified with something like insights. Now you bring an answerable and answerable tower. You can effectively decide. So I want to re mediate. I can re mediate automatically. I can schedule that remediation for what's best for my company. So, you know, we've tied these three things together kind of in the stepwise function. In fact, if you have a real subscription, you've hooked up to insights. If insights finds an issue, there's a fix it and with answerable, creates a playbook. Now I can use that playbook and answerable tower so really ties through nicely through the whole portfolio to be able to to do everything in feeling. >>It also creates collaboration to these playbooks can be portable, move across the organization, do it once. That's the automation pieces that >>yeah, absolutely. So now we're seeing automation. How do you look at it across multiple teams within an organization so you could have a tower, a tower admin be able to set rules and boundaries for teams, I can have an array l writes. I t operations person be able to create playbooks for the security protocols. How do I set up a system being able to do things repeatedly and consistently brings a whole lot of value and security and efficiency? >>One of the powers of answerable is that it can live in a header Ji. In this environment, you got your windows environment. You know, I've talked of'em where customers that are using it and, of course, in cloud help help us understand kind of the realm. You know why rail plus answerable is, you know, an optimal solution for customers in those header ingenious environment. And what would love I heard a little bit in the keynote about kind of the road map where it's going. Maybe you can talk to about where those would fit together. >>Yeah, perfect and e think your comment about Header genius World is is Keith. That is the way we live, And folks will have to live in a head or a genius, a cz far as the eye can see. And I think that's part of the value, right to bring choice when you look at what we do with rail because of the close collaboration we have between my team and Theo team. That in the management bu around insights are engineering team is actively building rules so we can bring added value from the sense of we have our red Hat engineers who build rail creating rules to mitigate things, to help things with migration. So us develop well, Aden adoption. We put in in place upgrades, of course, in the product. But also there's a whole set of rules curated, supported by red hat that help you upgrade to relate from a prior version. So it's the tight engineering collaboration that we can bring. But to your point, it's, you know, we want to make sure that answerable and answerable tower and the rules that are set up bring added value to rebel and make that simple. But it does have to be in a head of a genius world. I'm gonna live with neighbors in any data center. Of course, >>what one of the pieces of the announcement talked about collections, eyes there, anything specific from from your team that it should be pointed out about from a collections in the platform announcement. >>So I think I think his collection starts to starts to grow on. Git brings out sort of the the simplicity of being pulled. It pulled playbooks and rolls on and pull that all in tow. One spot. We'll be looking at key scenarios that we pulled together that mean the most Terrell customers. Migration, of course, is one. We have other spaces, of course. Where we work with key ecosystem partners, of course, ASAP, Hana, running on rail has been a big focus for us in partnership with S A P. We have a playbook for installing ASAP Hana on Well, so this collaboration will continue to grow. I think collections offers a huge opportunity for a simpler experience to be able to kind of do a automated solution, if you will kind of on your floor >>automation for all. That's the theme here. >>That's what I >>want to get your thoughts on. The comment you made about analytical analytics keep it goes inside rail. This seems to be a key area for insights. Tying the two things together so kind of cohesive. But decoupled. I see how that works. What kind of analytical cables are you guys serving up today and what's coming around the corner because environments are changing. Hybrid and multi cloud are part of what everyone's talking about. Take care of the on premises. First, take care of the public cloud. Now, hybrids now on operating model has to look the same. This is a key thing. What kind of new capabilities of analytics do you see? >>Yes, that's it. So let me step you through that a little bit because because your point is exactly right. Our goal is to provide a single experience that can be on Prem or off Prem and provides value across both, as as you choose to deploy. So insights, which is the analytics engine that we use built upon our data. You can have that on Prem with. Well, you can have it off from with well, in the public cloud. So where we have data coming in from customers who are running well on the public cloud, so that provides a single view. So if you if you see a security vulnerability, you can skin your entire environment, Which is great. Um, I mentioned earlier. The more people we have participating, the more value comes so new rules are being created. So as a subscription model, you get more value as you go. And you can see the automation analytics that was announced today as part of the platform. So that brings analytics capabilities to, you know, first to be able to see what who's running what, how much value they're getting out of analytics, that the presentation by J. P. Morgan Chase was really compelling to see the value that automation is delivering to them. For a company to be ableto look at that in a dashboard with analytics automation, that's huge value, they can decide. Do we need to leverage it here more? Do we need to bring it value value here? Now you combine those two together, right? It's it, And being informed is the best. >>I want to get your reaction way Make common. Are opening student in our opening segment around the J. P. Morgan comment, you know, hours, two minutes, days, two minutes, depending on what the configurations. Automation is a wonderful thing. Where pro automation, as you know, we think it's gonna be huge category, but we took, um ah survey inside our community. We asked our practitioners in our community members about automation, and then they came back with the following. I want to get your reaction. Four. Major benefits. Automation focused efforts allows for better results. Efficiency. Security is a key driver in all this. You mentioned that automation drives job satisfaction, and then finally, the infrastructure Dev ops folks are getting re skilled up the stack as the software distraction. Those are the four main points of why automation is impacting enterprise. Do you agree with that? You make comments on some of those points? >>No, I do. I agree. I think skills is one thing that we've seen over and over again. Skills is skills. His key. We see it in Lennox. We have to help, right? Bridge window skills in tow. Lennox skills. I think automation that helps with skills development helps not only individuals but helps the company. I think the 2nd 2nd piece that you mentioned about job satisfaction at the end of the day, all of us want to have impact. And when you can leverage automation for one individual toe, have impact that that is much broader than they could do before with manual tasks. That's just that's just >>you know, Stew and I were talking also about the one of the key note keywords that kept on coming out and the keynote was scales scales, driving a lot of change in the industry at many levels. Certainly, software automation drives more value. When you have scale because you scaling more stuff, you can manually configure his stuff. A scale software certainly is gonna be a big part of that. But the role of cloud providers, the big cloud providers see IBM, Amazon, all the big enterprises like Microsoft. They're traveling massive scale. So there's a huge change in the open source community around how to deal with scale. This is a big topic of conversation. What's your thoughts on this? Sending general opinions on how the scales change in the open source equation. Is it more towards platforms, less tools, vice versa? Is there any trends? You see? >>I think it's interesting because I think when I think a scale, I think both volume right or quantity as the hyper scale ours do. I think also it's about complexity. I think I think the public clouds have great volume that they have to deal with in numbers of systems, but they have the ability to customize leveraging development teams and leveraging open source software they can customize. They can customize all the way down to the servers and the processor chips. As we know for most folks, right, they scale. But when they scale across on Prem in off from its adding complexity for them. And I think automation has value both in solving volume issues around scale, but also in complexity issues around scale. So even you know mid size businesses if they want a leverage on Prem, an off ramp to them, that's complexity scale. And I think automation has a huge amount of value to >>bring that abstracts away. The complexity automated, absolutely prized job satisfaction but also benefits of efficiency >>absolutely intimately. The greatest value of efficiency is now. There's more time to bring an innovation right. It's a zoo, Stephanie. >>Last thing I wondering, What feedback are you hearing from customers? You know, one of the things that struck me we're talking about the J. P. Morgan is they made great progress. But he said they had about a year of working with security of the cyber, the control groups to help get them through that knothole of allowing them toe really deploy automation. So, you know, usually something like answerable. You think? Oh, I can get a team. Let me get it going. But, oh, wait, no, Hold on. Corporate needs to make its way through. What is that something you hear generally? Is that a large enterprise thing? You know what? What are you hearing from customers that you're >>talking? I think I think we see it more and more, and it came up in the discussions today. The technical aspect is one aspect. The sort of cultural or the ability to pull it in is a whole separate aspect. And you think that technology from all of us who are engineers, we think, Well, that's the tough bit. But actually, the culture bit is just it's hard. One thing that that I see over and over again is the way cos air structured has a big impact. The more silo the teams are, do they have a way to communicate because fixing that so that you, when you bring in automation, it has that ability to sort of drive more ubiquitous value across. But if you're not structured toe leverage that it's really hard if your I T ops guys don't talk to the application folks bringing that value is very hard, so I think it is kind of going along in parallel right. The technical capabilities is one aspect. How you get your organization structure to reap the benefits is another aspect, and it's a journey. That's that's really what I see from folks. It is a journey. And, um, I think it's inspiring to see the stories here when they come back and talk about it. But to me the most, the greatest thing about it's just start right. Just start wherever you are and and our goal is to try and help on ramps for folks wherever their journey is, >>is a graft over people's careers and certainly the modernization of the enterprise and public sector and governments from how they procure technology to how they deploy and consume it is radically changing very quickly. By the way too scale on these things were happening. I've got to get your take on. I want to get your expert opinion on this because you have been in the industry of some of the different experiences. The cloud one Datta was the era of compute storage startups started Airbnb start all these companies examples of cloud scale. But now, as we start to get into the impact to businesses in the enterprise with hybrid multi cloud, there's a cloud. 2.0 equation again mentioned Observe Ability was just network management at White Space. Small category. Which company going public? It's important now kind of subsystem of cloud 2.0, automation seems to feel the same way we believe. What's your definition of cloud to point of cloud? One daughter was simply stand up some storage and compete. Use the public cloud and cloud to point is enterprise. What does that mean to you? What? How would you describe cloud to point? >>So my view is Cloud one Dato was all about capability. Cloud to Dato is all about experience, and that is bringing a whole do way that we look at every product in the stack, right? It has to be a seamless, simple experience, and that's where automation and management comes in in spades. Because all of that stuff you needed incapability having it be secure, having it be reliable, resilient. All of that still has to be there. But now you now you need the experience or to me, it's all about the experience and how you pull that together. And that's why we're hoping. You know, I'm thrilled here to be a danceable fast cause. The more I can work with the teams that are doing answerable and insights and the management aspect in the automation, it'll make the rail experience better >>than people think it's. Software drives it all. Absolutely. Adam, Thanks for sharing your insights on the case. Appreciate you coming back on and great to see you. >>Great to be here. Good to see >>you. Coverage here in Atlanta. I'm John for Stupid Men Cube coverage here and answerable Fest Maur coverage. After the short break, we'll be right back. >>Um