Ray Smith, Mississippi Community College Board | Pure Accelerate 2017
>> Announcer: Live from San Francisco it's The Cube covering Pure Accelerate 2017. Brought to you by Pure Storage. >> Welcome back to Pier 70 in San Francisco everybody. This is The Cube, the leader in live tech coverage. I'm Dave Vellante with my cohost Stu Miniman. Ray Smith is here. He is the Assistant Director for Technology at the Mississippi Community College Board. Ray, thanks for coming to The Cube, it's good to see you. >> Glad to be here. >> We were having a good conversation off camera. Tell us a little bit about the college board. >> Well, Mississippi Community College Board is... We are the board that coordinates with the 15 community colleges in the state of Mississippi. Part of our job is to make sure that enrollment figures are taken care of. We look at budgets, we work with the legislature, and more importantly we work with the community colleges in helping to develop good outcomes for our students. >> Okay, so it's obviously a public institution, public funded, you've got a responsibility to report to the public. Do you also have responsibility for, well what services do you have responsibility for? You said enrollment, but.. >> I am, for instance, I'm responsible for a statewide network. The community colleges are a little different than some entities in that we have a shared network. In which all 15 community colleges they are connected back to the board office. We act as the ISP for the colleges. The colleges submit data to us. We also have in place a longitudinal data system in the state of Mississippi in which we collect information and we report that information up the line for our longitudinal data. But more importantly what we do is that we count students and we pay based upon enrollment. >> Community colleges play such a critical role today in education. Which we all know, anybody who has kids know how expensive it is to educate. And the colleges are way more open these days about accepting community college student transfers, allowing students to take summer classes at community colleges. My son, for instance, goes to GW, he's taking some math classes at community college. It really helps address the cost. It helps people who aren't ready to go to college. Talk a little bit about the mission and the role that your college plays. >> Our system, or the board office, what we do again is that we coordinate each community college as a separate entity amongst themselves, governed by a local board. But from the state level, we administer the payment based upon students. And one of the things that we do is we're heavily involved in the workforce. That's a real big issue in our system right now. To train more people for the jobs that we're trying to bring in to Mississippi. In addition to that, we have strong academics in which our students take two year academic courses that transfer to our universities. But more than anything our purpose is to try to make a better Mississippi, in providing our services, education and training to the people of Mississippi. >> You're a feeder system, in essence. It's a fast turnover, it's a two year cycle. So your job of enrollment has a lot of pressure on it. Now what kind of pressure does that put on the technology infrastructure. >> Well, a couple of things. Number one, community colleges are education based institutions but at the same time, people come there because of the lifestyle. Because coming out of high school, a lot of students aren't quite ready for the big universities. So, they come to the community colleges looking for a lot of the things that they have at home. Internet, fast internet, for instance, and also the ability to.. (laughs) that's the big one, and also the ability to have online classes where they don't have to come on campus or so forth. But our students want everything that the major universities have and they want everything they're used to as home as well as within coming out of K-12. >> Okay, so, let's get into the relationship with Pure Accelerate, let's talk about it. What led you to them? Talk about your journey, give us the before and after. >> Well, first of all, I have a real small staff at our agency, and we have a lot of big things to do. >> Dave: What's small? >> Small, three people including myself. >> Oh wow, for 15 colleges? >> 15 colleges for a statewide network, etc, etc. What we were looking for was a system that would allow us to bring all of our technical resources into a smaller unit. We looked at the converge systems of some other competitors to Pure early on. And what we were really wanting to see and what we needed help with was more of a technical infrastructure more than anything. But what we found, it was way too complex. And it actually required all of the additional services that you received in terms of technical support. When we moved to Pure, we looked at the Pure Storage, and one of the main reasons we did that was our current system was coming up for renewal. The renewal itself was triple what it was the year before. >> Dave: The maintenance renewal? >> The maintenance renewal. And it was the traditional forklift. We weren't ready to forklift. So looking at Pure, what we were looking for was number one, simplicity, we were looking for more speed, we were looking for all of those things that would make life easier for us. What we ended up getting was a situation where we were able to purchase the Pure array for the cost of maintenance of what we were looking at before. >> Dave: Wow. >> The cost of mainenance. We got the Pure array with three year maintenance on it. So it was a no brainer from our standpoint. >> And let me just put a point on that. When you say simplicity a lot of people what they say, "Oh well, give you more time to work, "but you're going to pay for it more upfront." But you're saying from a capital expense standpoint this was now a savings for you compared to keeping your old gear. >> Understand this, the Pure array is the first piece of technology equipment that I've ever purchased that would not be classified as an expense. It's an investment, simple as that. Because what we purchased, we will not have to throw it out when we upgrade. We simply, as we saw today in the presentation, we upgrade our software, we get same pieces and parts in place. It is, it's an investment. >> Can you walk us through that a little bit? Because you've got the full converged infrastructure solution. Were you using Cisco before or was that something you added? >> I was using Cisco from a UCS standpoint. But I was using another manufacturer's storage. We actually, we moved to the flat stack on our first conversion we kept our UCS, but we removed the storage and our converted it all to a flat stack. Then we subsequently purchased an additional flat stack. But what it has bought us is exactly what you mentioned earlier. We now have time to do things as opposed to just being a technology person. >> Ray, one thing when you talk about upgrades. You've got your computer, your storage, and your network. Storage sounds like you can upgrade it and move there, with converge you can upgrade it. Your network, too? Because network tends to be install it and don't breathe on it because I don't want to mess it up. So, does the full solution get upgraded or how do you manage it? Do you manage it as a stack or as the individual components? >> We manage our stack itself. Now from the infrastructure standpoint of what we do with internet service, that's handled with another piece of equipment. But we were able to number one, shut down two full racks of storage equipment down to four U, roughly. And it's changed our whole costing structure inside of our data center. The data center is much cooler. And of course, the whole support piece of it is just unbelievable. There's no one coming in to replace blades every other week. >> I was going to say, too. It had to have an IT labor impact. So what would you have done? You've got a small staff. It's yourself plus three individuals, correct? >> Ray: That's correct. >> What would you have done if you didn't get there? Would you just have to work more nights and weekends? >> That's what we would have done. We would have continued to do that. >> Dave: And you were doing that? >> That's what we were doing. >> Is it fair to say you got a lot of your nights and weekends back? >> Absolutely. >> So, presumably, people are more productive during the day. They're happier because they have more time with their families. >> Absolutely, and access to our data is a lot quicker than it was before. >> So, working less, you get more done. >> Correct. >> That's a good do more with less story, right? Because usually do more with less means you figure out how to work nights and weekends. I mean you remember that cycle of 20, ten, 15 years of hell after the dot come burst. It was like do more with less, do more with less, do more with less. And all it meant was more hours for IT people. I guess we hit the breaking point, and now technology's got us into this problem. Is technology finally getting us out of this problem? >> From our standpoint, it is solved. At least 50% of man hours that we have been using just to keep our systems up and running. Now I work it all from one pane of glass or from my cell phone. >> And here's the thing. What value did that really provide, that extra nights and weekends, to the organization? I guess the value was, if it didn't get done, IT would fail, was the value. But it wasn't incremental value, right? >> Well, what we've been able to do is move more into the job responsibilities that are actually there more along with the technical side. >> Dave: So the strategic stuff? >> Absolutely, I have a developer now that can spend his whole time developing as opposed to responding to some error message on a hard drive or whatever. >> I'll make a prediction. I think it was, it might have been Greenspan, but he said during the 80's, we all went to PC's, they said you see the productivity numbers aren't up ticking. But we're spending all of this money on technology, but you don't see it in the productivity numbers. And of course in the 90's we had this productivity boom. You're kind of seeing some flatness in productivity, but the stories that we get like this, I think we're going to have another boom. Do you feel that way as a technology practitioner? >> Absolutely. Even myself, I deal more with the infrastructure so far as our servers and so forth. I have time to do a whole bunch of things. We're redesigning, for instance, our websites. We're doing a lot of other things now that honestly we didn't have time to do. >> And I think that's a big factor in the flash. It's not just speed. >> Yeah, and Dave, it's something we've been talking about for years, some of the MIT guys. As automation and tools and platforms are actually going to free us up to do more. Stories like your developer wasn't developing and now they are. So, yeah, what are you seeing that's going to enable you to do even more? Is there anything you're asking for from the community that, either some announcements you've seen this week or other things you're looking for? >> Believe it or not, the announcement that I just heard today about the active active scenario, that's it. I have two data centers. >> The multi site replication? >> Absolutely. >> You used to work at EMC in the heyday and they referenced it today. SRDF was kind of the gold standard, expensive, complicated... >> Stu: In 1994 >> Dave: But it changed the business. What I heard, and maybe you alpha geeks can help me, but what I heard is that we're going to dramatically simplify that whole process. So, that's what you heard, but add some color to that. What does that mean for you? >> What that means for me is now my two sites will operate as one. And that I actually have a real active active configuration that I'm not afraid if something goes down that the other one's not going to be there. I don't have to go through the process of rebuilding on the other side because it's all automatic. There are a number of things that were said that if you understood what we have gone through in the past couple of years in working, trying to get together an active active environment, it was just like the creation of fire, as far as I'm concerned. >> It's something we've had in storage forever. The reason we over provision and get such low utilization is because if I have a failure or something goes wrong. If something's a little slow, I have trouble. If I go down, I'm out of a job. >> The traditional vendors weren't able to solve this problem for you. I mean they've been trying for a while, right? But you didn't see anything from those guys. >> If you attempted to do that using hardware base, using software base, it's more than just a notion. I have reasonable assurances, based on what I've seen with Pure that it is going to be as straightforward and as simple as they have described. >> That's great. Alright, Ray, give you the last word. Pure Accelerate, where you here last year? >> Ray: I was not here last year. >> So this is your first year? >> This is my first year, and it's great, it's wonderful. >> Are there things you are seeing that are interesting to you? >> Absolutely, everything, everything. >> Why do you come to these shows? >> Well, number one, I come to learn something new. I like to hear about the announcements number one. And I like to be able to have the opportunity to meet some of the people who actually building, designing, writing the source code for this stuff. It's amazing. >> I got to ask you a personal question. You shared with me you like to funkify, you're a bass player, do you play in a band? >> My band is getting back together for kind of a short reunion here. We have some roots that go back to hip-hop. And it'll be interesting to see Snoop tomorrow night. >> That's awesome, fantastic. Well, Ray, thank you so much for coming to The Cube. >> Appreciate it, appreciate it. >> Alright, keep right there and we'll be back with our next guest. Right after this short break, this is The Cube, we're live from Pure Accelerate 2017 in San Francisco. We'll be right back. (exciting music)
SUMMARY :
Brought to you by Pure Storage. This is The Cube, the leader in live tech coverage. We were having a good conversation off camera. We are the board that coordinates with well what services do you have responsibility for? is that we count students and we pay based upon enrollment. and the role that your college plays. And one of the things that we do is put on the technology infrastructure. and also the ability to have online classes What led you to them? at our agency, and we have a lot of big things to do. and one of the main reasons we did that for the cost of maintenance of what We got the Pure array with three year maintenance on it. what they say, "Oh well, give you more time to work, We simply, as we saw today in the presentation, Were you using Cisco before or was that something you added? We now have time to do things as opposed and move there, with converge you can upgrade it. And of course, the whole support piece of it So what would you have done? That's what we would have done. So, presumably, people are more productive during the day. Absolutely, and access to our data I mean you remember that cycle of 20, At least 50% of man hours that we have been using I guess the value was, if it didn't get done, is move more into the job responsibilities that as opposed to responding to some error message And of course in the 90's we had this productivity boom. I have time to do a whole bunch of things. And I think that's a big factor in the flash. going to enable you to do even more? Believe it or not, the announcement and they referenced it today. So, that's what you heard, but add some color to that. that the other one's not going to be there. The reason we over provision and get But you didn't see anything from those guys. If you attempted to do that using hardware base, Alright, Ray, give you the last word. And I like to be able to have the opportunity I got to ask you a personal question. We have some roots that go back to hip-hop. Well, Ray, thank you so much for coming to The Cube. with our next guest.
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