Tom Mazzaferro, Wesetern Union | Thought.Leaders Digital 2020
>>Yeah, very happy to be here. And, uh, looking forward Thio talking to all of you today. So as we look to move organizations to a data driven, uh, ability into the future, there is a lot that needs to be done on the data side, but also House Day to connect and enable different business teams and technology teams into the future. As you look across our data ecosystems and our platforms and and how we modernize that the cloud in the future, it all needs to basically work together, right to really be able to drive and opposition from my data standpoint into the future. That includes being able to have the right information for the right quality of data at the right time to drive informed business decisions to drive the business forward. As part of that, we actually have partnered with hot spot, uh, actually bringing the technology to help us drive that as part of that partnership. And it's how we've looked to integrate it into our overall business as a whole we've looked at How do we make sure that our that our business in our professional lives right are enabled in the same ways as our personal lives. So, for example, in your personal lives, when you want to go and find something out, what do you dio? You go on to google dot com, or you go on to being or going to Yahoo and you search for what you want. Search to find an answer. Thought spot for us is the same thing. But in the business world, so using thoughts, Bond and other AI capabilities, it's allowed us to actually enable our overall business teams in our company to actually have our information at our fingertips. So rather than having to go and talk to someone or an engineer to go pull information or football data, we actually can have the end users or the business executives right. Search for what they need, what they want at the exact time that actually needed to go on drive the business forward. This is truly one of those transformational things that we put in place. On top of that, we are on the journey to modernize our larger ecosystem as a whole. That includes modernizing our underlying data warehouses, our technology, our are a local environments and as we move that we've actually picked to our cloud providers going to A W S and D. C. P. We've also adopted Snowflake to really drive into organize our information and our data, then drive these new solutions and capabilities forward. So they portion of us, though, is culture. So how do we engage with the business teams and bring the the I T teams together to really have to drive these holistic end to end solution and capabilities to really support the actual business into the future? That's one of the keys here as we look to modernize and to really enhance our organizations to become data driven, this is the key. If you can really start to provide answers to business questions before they're even being asked and to predict based upon different economic trends or different trends in your business, what does this is to be made and actually provide those answers to the business teams before they even asking for it? That is really becoming a data driven organization, and as part of that, it's really that enables the business to act quickly and take advantage of opportunities as they come in. Based upon industry is based upon market is upon products, solutions or partnerships into the future. These are really some of the keys that become crucial as you move forward right into this into this new age, especially with Kobe it with Kobe now taking place across the world, right? Many of these markets, many of these digital transformations are accelerating and are changing rapidly to accommodate and support customers in these in these very difficult times. As part of that, you need to make sure you have the right underlying foundation, ecosystems and solutions to really drive those those capabilities and those solutions forward as we go through this journey boasted both of my career, but also each of your careers into the future, right. It also needs to evolve right. Technology has changed so drastically in the last 10 years that changes on Lee accelerating. So as part of that, you have to make sure that you stay up to speed up to date with new technology changes both on the platform standpoint tools but also what our customers want, what our customers need and how do we then service them with our information with our data, with our platform, with our products and our services to meet those needs and to really support and services customers into the future. This is all around becoming a more data driven organization, such as How do you use your data to support your current business lines? But how do you actually use your information your data to actually better support your customers to support your business? There's a port, your employees, your operations teams and so forth and really creating that full integration in that in that ecosystem is really when you talkto get large dividends from these investments into the future. That being said, I hope you enjoyed the segment on how to become and how to drive a data driven organization and looking forward to talking to you again soon. Thank you, Tom. >>That was great. Thanks so much. And now I'm gonna have to brag on you for a >>second as >>a change agent. You've come in >>disrupted. And how >>long have you been at Western Union? >>Only nine months. So just just started this year. But, uh, we've made some great opportunities and great changes, and we're a lot more to go, but we really driving things forward in partnership with our business teams and our colleagues to support those customers going forward
SUMMARY :
You go on to google dot com, or you go on to being or going to Yahoo And now I'm gonna have to brag on you for a You've come in And how to support those customers going forward
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Tom | PERSON | 0.99+ |
Tom Mazzaferro | PERSON | 0.99+ |
Kobe | ORGANIZATION | 0.99+ |
this year | DATE | 0.99+ |
Yahoo | ORGANIZATION | 0.99+ |
nine months | QUANTITY | 0.99+ |
Wesetern Union | ORGANIZATION | 0.99+ |
each | QUANTITY | 0.98+ |
today | DATE | 0.98+ |
both | QUANTITY | 0.97+ |
one | QUANTITY | 0.97+ |
Thio | PERSON | 0.95+ |
2020 | DATE | 0.94+ |
Bond | PERSON | 0.91+ |
Lee | PERSON | 0.89+ |
google dot com | ORGANIZATION | 0.86+ |
Snowflake | TITLE | 0.84+ |
last 10 years | DATE | 0.82+ |
second | QUANTITY | 0.79+ |
A W S and | ORGANIZATION | 0.77+ |
P. | ORGANIZATION | 0.76+ |
Western Union | ORGANIZATION | 0.71+ |
D. C. | LOCATION | 0.71+ |
House Day | ORGANIZATION | 0.47+ |