Jean English, NetApp & Konstantin Kostenarov, Ducati | NetApp Insight 2018
(techno music) >> At Ducati, we create racing bikes and road bikes, and unique experiences for our bikers. The Ducati teams participate in 19 races, in 15 countries, on five continents, as part of Moto GP Championship around the world. When you own a bike, you are part of a new family, the Ducatisti. (engine revving) We have a DNA racing, that we bring into everyday's bike, you can be a racer, or you can be someone who want to go down downtown Bologna, or San Francisco, or Bangkok. Data is at the heart of the Ducati digital strategy, in racing we know how to analyze data, the experience is directly moved to our road bikes. In race bikes and road bikes we have physical sensors, now thanks to machine learning, artificial intelligence, we can bring to data together to create Bitron sensors, that give us information that were not available before. We are looking for a partner that truly understands the value and the power of data, and this happened to be NetAPP. We want to arrange data in new ways, to transform the sport of Moto GP racing, and the road bike experience. NetAPP has controlled data to make experimentation more quickly, the bike we race on Sunday, is the bike we sell on Monday, and we can test the riders sensation through data. I'm Piergiorgio Grossi, and I'm data driven. (techno music) >> Narrator: Live from Las Vegas, it's the Cube, covering NetAPP Insight 2018, brought to you by NetAPP. >> Welcome back the the Cube our continuing coverage today, from the Mandalay Bay of NetAPP Insight 2018, I'm Lisa Martin with Stu Miniman and we have a couple of guests joining us. If you're a Motorsport fan, turn the volume up. First we have, welcoming back to the Cube, Jean English, the SVP and CMO at NetAPP, great to have you back Jean!. >> Oh thank you very much, excited to be here. >> And we have Konstantin Kostenarov, CTO of Ducati Motor, wow Ducati, there is by the way, I encourage you to go to the NetAPP.com web site after the segment here there's a very cool video about how Ducati is working with NetAPP on the racing side, these bikes are like flying IOT devices, as well as the consumer side. So Jean let's kick of things with you, this is day one, record breaking attendance for NetAPP, 5000 attendees, we were in the Keynote this morning, standing room only, talk to us about NetAPP as a Data authority, what's some of the feedback that you're hearing from your wealth of partners and customers that are here this week? >> Absolutely, well we're thrilled to have so many partners and customers and employees here with us, record breaking attendance, more customers and partners that have ever joined us before here at Insight a Data authority, people are asking us what do I need to do to maximize the value of that data, whether it's integrating the data, simplifying the data, they're trying to figure it out, and most of the time it's in a Hybrid role, it's in a multiclout world, and so we're just excited about where we are with our strategy, we're bringing it to life, more and more customers, like Ducati everyday are helping us to see this vision come true and we just can't wait to get started with everyone else. >> And this is a really interesting example, NetAPP has, in it's 26 year history, a massive install base, probably every industry, but when you look at something like Ducati, which probably every guy knows about, I have some Motorsport experience myself, it's much more of a, oh as a consumer, as a fan of the sport, so Konstantin, tell us about Ducati's decision to work with NetAPP, because you guys aim to not only utilize, all of the data, tons of data coming off the two bikes, every race weekend, to improve performance, but you're also wanting to use that speed, which is the new scale as George Curion said this morning, to even improve the consumer experience, and talk to us about Ducati's partnership with NetAPP. >> So we start to work with NetAPP about two years ago, more over, and in these, nowadays, every people around us talk about job thinking, extreme improvement, extreme increase of customer experience so in this world this will be Ducatis very excited challenge and this challenge requires us to respond with the best technology. The best technology that help us to collect the best information from our motorbikes, from our racing teams that we know how to collect the data, how to transformate this data into usable information, and how to generate the opportunity to have data sensors that we can transform in in information but also in knowledge that we hear before, and put all this information inside our fabric, and inside our shop floor, inside our R and D department, in order to be able to extremely increase the experience of our customers. >> I love that we get to work with one of the most innovative companies in the entire world of Motorsports, and I think really from the inception of Ducati, you guys have been really focused on how do you keep innovating through technology, and we talk about transforming the world of racing with data and how are we doing that together, so together with Ducati and NetAPP, how do we help enable them to have the best motors in the whole world, we're really excited! >> Jean, it's a great discussion, we've loved watching from just talking about the storage industry to where we're talking about data, and transformations so maybe explain to our audience that maybe not understand, you know, what's different about the industry today, and what's enabling this, NetAPP to be able to work with companies like Ducati, to help them through these transformations today, that they might not have been able to do a few years ago. >> Absolutely, I think there's just more and more data that we're finding every day, whether it's Ducati, Motorsports, if it happens to be in health care, and thinking about the millions and billions of genomes types of research that they're doing. We know even from banking how they're trying to connect the dots across an entire customer experience. Sure they're using technology like storage, absolutely, they're thinking about computers, they're thinking more and more though about services, and the cloud, APIs, how are they going to gain all this innovation through AI, analytics, but it's about making the customer experience better. What I love about the partnership we have with Ducati is it's not just about the bikes themselves, it's about the community that they have and that they're building and that community is yes, based on data from the bike, it's about the data coming from the riders, and it's about the data they collect so they all become a stronger community as a whole. >> Yeah, Konstantin maybe explain a little bit more to your audience the role of data as Ducati see's it, and how that drives innovation in your company. >> In the world like motorbike racing team, where every millisecond counts and the difference, in how we can collect in, very quickly mode the data, and to transform the information becomes determinate if you win or not because as you know, in Qatar we win with 29 milliseconds, and this is the work that we've done, days before, analyzing data, and set up the motorcycle, in the best way, because for us, the collaboration with NetAPP is not only storage, and is not only data, but is data management, and extremely short time to respond to our business requests and work to transform the paradigm of time, and money the paradigm of data and information, and we talk about performance with our line of business, not from the technical point of view but from the extremely business oriented, the customer oriented point of view, and we collect the data from the more than 60 sensors, from the racing motorbikes and transform it with artificial intelligence and deep machine learning, in vector sensors that give us information that we cannot reach from the normal road bikes, and this improves extremely our competitiveness, and we are able to give this, experience to our riders that becomes our families, because a good thing, a good product to all our customers, and with attention of environment in the behavior of the riders we would think that the good people in the good universe act in a good way. >> And we're happy to be part of that too. >> Before we get into that, the consumer side, so your riders, Andrea Dovizioso, and Jorge Lorenzo, how has their performance improved because you're able to take data, gigs per quali day, race day, analyze it in real time, how has their performance improved as a result of your NetAPP partnership? >> As you know, the racing motorbike is not able to stop in real time during the race, not like in Formula One so you need to use the best technology to connect the bikes to our minidata center inside the box during the race. Make our strategy to set up the bike as better as we can, and the speed which we can reach the, and collect the data, put it in the telemetry software, calibrate it, make the strategy decision is very very important. And with the HCI technology we can do it. >> How are you taking the transformation that you're making on the racing side and applying it to the consumer side so that, as I think I heard on the video, Ducati wants to deliver the bike that a guy or gal rides on a Sunday by Monday, that speed, speed is the new scale as George Curion mentioned this morning, how is the consumer side of Ducati Motorsport being influenced positively to enable those consumers to have exactly what they want? >> If you see our new creation, the Dopra, the Panigale V4, this is the right example how we transform racing motorbikes to the road bikes, and we give to our customers this kind of experience because all information we manage during the Sunday we are able to put in on Monday and sell the bike that have the same performance, safety, and pleasure of riding for the final customers and we have a racing that we bring to everydays motorbike, so when you buy a bike we give you experience that before you're riding, during the riding, and after your riding when you are at your home, with our uplink connection, we use the NetAPP technology to give the best experience of connected bikes. >> So when you think about customers, especially our partnership with Ducati, in order to be customer centric, or rider centric, we really have to be data driven, and so as we think about what are all the connections and the dots of data that happen, whether it's on the bike, the rider, the community itself, how does that bike that's driven or ridden on a Sunday, how is then really performed and given to customer that next day, it's all about the data. >> I'm curious, cause how have you been able to improve that speed of scale meta HCI as part of your data driven foundation, what's kind of a before and after, are you able to deliver bikes faster? Have you transformed the customer experience like Jean was saying? >> So before NetAPP, our production plan is more difficult to be connected to all other line of business and we are not able to collect the information from our final user, our customer. And give this information to our R and D department or the shop floor, in order to be able to transform in real time our production process, and to give the best experience for everyday bikers. >> So significant business impact? >> Exactly, and with our connected bike, this has become a reality. >> Jean, just want to bring it back to NetAPP for a minute here you've been on board for about two years, George Curion talked about the transformation that NetAPP is going through itself, can you speak a little bit to the culture, you know I think back for years and NetAPP has been known for one of the top places to work, it's talking about that transformation, what can you say about what's happening inside NetAPP? >> Sure, so I think the transformation has gone through a couple of different cycles. I mean one was really around the operational efficiency we needed to be as a company to really be focused on what were the customers caring about? What were the technologies and innovations that we needed to shift to that mattered to the customer? Cloud being one of those, whether it was a private cloud, or a public cloud, we also started to think through, is the right leadership that we needed to have in the company to start making those shifts? A big part of it is the culture though and that culture is ground up, it definitely starts across the leadership team we have today, but it is infused across all of NetAPP. It is one of the reason why I joined the company, when I first started interviewing with George, he wanted me to come help him write the new story, but so much a part of a story of a company is the people themselves, and so if you think about any kind of transformation, it is definitely strategy, it's technology, it's around what you do from processes, but culture and people are the biggest part of that, and we think of the brand inside of NetAPP, the people are the biggest part of it. And who we are and what we stand for, really always leaning in to the latest technology, because it's what customers care about, if I think about the history over the last 10 to 15 years, what could have broken NetAPP, moving from Linux to Windows, moving in to virtualization, now with the cloud, we've always leaned in, because we want to care about what the customer cares about. And that's every single person inside of NetAPP that makes that happen. So I love being at NetAPP and it's an exciting place to be! >> Cultural transformation is hard to do, it's essential for IT transformation, digital transformation, security transformation, I'm curious Jean, NetAPP has such a big install base of a lot of enterprise incumbents that weren't born in digital of course you've got some amazing customers like Ducati, talk to us about how your customers, you mentioned NetAPP is good at leaning in, how do you leverage that voice of the customer to help the sustain the cultural transformation you need to really put cloud at the heart of your strategy? >> Absolutely, even with the example of Dreamworks, we just started working with Dreamworks as one of our partners to start co-engineering with them, to help them on their own transformation. And so that's taking right from the customer, what are their requirements, how are they going to take this cutting edge digital content, and then be able to make it into beautiful, engaging films that we all know and love, How To Train Your Dragon's coming out very soon and we're excited about seeing it, but those kind of partnerships really matter, and how people are leaning in to the cloud, and how they're leaning in to hypercloud, multicloud, we want to hear what our customers need and work with them to be able to really build out that technology and innovation for the future. >> Konstantin, last question for you, what are you, I know you had a session yesterday, what are you excited to hear about from you partner NetAPP at the event this week? >> I'm excited to hear about the people, it's a very put attention of the details, of what the NetAPP mean regarding the data management. And the data driven company, what is the real time feedback to the customers, and improvement of the customer experience, and one of the things that I like is the simplicity to use the NetAPP technology that give us the speed of reaction, and transform the information into knowledge, and how can I say in experience to know how to do the things >> Well Konstantin, Jean, thank you so much for stopping by and giving us a really cool, sexy example of how NetAPP is helping a company like Ducati really revolutionize the racing side and the consumer side of the businesses. And we want to encourage you to go to NetAPP.com search Ducati and you will find a very cool video, on how these two companies are working together. For Stu Miniman, I'm Lisa Martin, you're watching the Cube live, all day from NetAPP Insight 2018, Stu and I will be right back with our next guest. (techno music)
SUMMARY :
the experience is directly moved to our road bikes. covering NetAPP Insight 2018, brought to you by NetAPP. and we have a couple of guests joining us. the feedback that you're hearing from your wealth and most of the time it's in a Hybrid role, and talk to us about Ducati's partnership with NetAPP. and how to generate the opportunity to have the storage industry to where we're talking about data, and the cloud, APIs, how are they going to gain and how that drives innovation in your company. in the behavior of the riders we would think and the speed which we can reach the, and collect the data, during the Sunday we are able to put in on Monday and so as we think about what are all the connections or the shop floor, in order to be able to Exactly, and with our connected bike, is the right leadership that we needed to have in and how people are leaning in to the cloud, the real time feedback to the customers, and the consumer side of the businesses.
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