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Vince Affatati, Dell EMC and Dan Serpico, FusionStorm | Dell Technologies World 2018


 

>> Narrator: Live from Las Vegas, it's the Cube! Covering Dell Technologies World 2018. Brought to you by Dell EMC and its ecosystem partners. >> Welcome back here on the Cube as we continue our coverage of Dell Technologies World 2018. We are live and we are in Las Vegas. Along with Stu Miniman, I'm John Walls, we're now joined by Vince Affatati, whose the the global VP of sale and pre-sales at Dell EMC. It's good to see you sir. >> Thanks for having me. >> John: And Dan Serpico who's the CEO of FusionStorm. Dan, good to see you as well. >> Nice to see you. >> Thanks for joining us here we appreciate it, especially late in the day. >> Dan: Yeah absolutely, glad to be here >> First off Dan, tell us a little about FusionStorm and we'll get into the channel partnership a little bit later, but first off a little bit more about what you do. >> Great, well FusionStorm is a global solution provider, we're rapidly approaching a billion dollars in sales, probably hit a billion dollars in sales this year, and Dell Technologies is our principal partner. >> Alright and then the partnership program, if you would get, a little bit of great success, you know, it's just an absolute home run, but, again, how does working with Dan's company kind of personify what you do in the broader scheme? >> Yeah I mean, FusionStorm's a great partner, you know, part of what we want to talk about today is Ready Stack and how, kind of, this partnership and this program evolved based on, kind of cross-engineering and marketing that we do together and how, you know, Dan's team is so much closer, they're very close to the business of our customers and they have a great understanding of what's needed in the marketplace, so they're able to design and engineer and support the service solutions that are really unique, they hit an industry vertical and they really leverage, kind of, the best of our technologies, so, it's a great partnership. >> Dan: Yes it is. >> Yeah, Dan maybe you could expand a little, you said that, you know, Dell's your primary partner, why is that, you know, what kind of things do they do to enable you from a channel partner to meet what your customers need and, you know, make the money you need to run your business? >> Boy-oh-boy, we probably don't have enough time in this interview to talk about why Dell's our best partner. Look, all kidding aside, they are our largest partner, they have the broadest portfolio of technology solutions bar-none compared to any of our other partners, they're number one in most of the technology stacks, which is really important, our customers want leading edge technology. Our customers are Google, Facebook, Apple, Square, Pandora, they want leading edge technology as part of their play and Dell has really a incredible portfolio, then frankly, from the business side, the tremendous partnership with the great channel program, which gives us a terrific opportunity to partner from a marketing perspective, back-end rebates and incentives are a critical part of our value add and profitability model, so they touch all of the important points that make us a viable business. >> Vince, we talked to Marius Haas a little bit this morning about how the Dell and the EMC pieces came together and of course, you know, long history of channel with both sides, but bring us inside some of those, you know, incentives and rebates and things that Dan was talking to, you know, how does Dell set up those programs and, you know, bring us inside a little bit. >> Yeah, so, there's front-end rebates and there's back-end rebates, we're actually in our second year of rebate design, so we've done some things to kind of change it, but ultimately, there's rebates paid on dollar one across our full, a full stack, so, and then as the metal, as you go in the metal tiers, the rebates kind of increase, right, so our top tier partners get a higher rebate amount and then today, we announced a richer rebate for taking our competitive gear, so that's on the back-end and those are the traditional design. Now on the front-end we have storage rebates, we announced about five months ago or so, which incent you to basically sell our modern infrastructure or the storage side, include DPS into those designs and then take out competitive gear. We also have some incentives for proposal writing and demand generation as well, so a pretty rich program. >> Alright, so Dan here's the question I have for ya. Dell, they've got a lot of offerings out there and change is something that, you know, at the keynote this morning they said, you know, today compared to the past, you know, is the busiest we've ever been, but tomorrow there's even going to be more change. So, do they make it simple, I mean, you know, that's something, you know, we're all looking for, you got to run your business, you got to listen to your customers, you know, how is it easier when, you know, working with Dell? >> Well, I think it's easier because they are leading the pack, really, if you think about the world of technology and how it evolves constantly, everybody is leap-frogging everybody else every six months, so what you want is, you want a partner who's going to be leading the technology play for the future, honestly. Our business 15 years ago sold, 99% of what we sold 15 years ago, we do not sell a nickel today, not a nickel because that partner couldn't keep up with the evolution that takes place in technology today. So really, while I appreciate the question, it's really not about what's easy, it's what is most advanced so that you can stay competitive. >> You know, Vince was talking about incentives, he was talking about rebates, right. And so, from your side of that fence, if you will, how critical is it that you have those kinds of opportunities or you have that kind of incentive, I would think in a competitive environment, it's fairly crucial, right, I mean, you've got to be able to offer to each other and then down the line, that kind of value, right? >> It's tremendously important, we pride ourselves on our ability to help influence customers in their buy-decisions around technology, okay. And so, look we're not going to sell, regardless of what the incentives are, we aren't going to sell bad products and bad technologies 'cause that's a good way to lose customers, but certainly the financial rewards for our sellers, for our SEs, and for us as a company so we can continue to stay viable is critically important and we absolutely take advantage of the programs that are in place with Dell and others too, by the way, but certainly with Dell and direct our customers to those things that make the most sense for them. >> Yeah, right, I mean really, simple, predictable and profitable, we talk about it a lot, but that's ultimately where we're trying to go. We're not perfect, we've learned a lot, but, you know, strong partnerships like this make it clear that that's the right way to go about it and it is more than just incentives, it's staffing, it's dedicating people to help, help make the business easier, doing boot camps and joint seminars and, you know, selling together. And that works. >> Vince, the other thing, can you put into context for us, you know, Ready Stack, we've got everything from, you know, Full Stack, everything bake to, you know, some of the software platforms, you know. What's in here and, you know, how does this fit in the overall? >> So, Ready Stack is a way to address a market that we haven't gone after directly, which is the build systems, when you look at converge infrastructure, it's about a six billion dollar market. We own about 49% of that and with the VxBlock 1000, is a good example of those, kind of, integrated systems, right? But what we haven't really done a lot of and we're really going into feet-first, head-first is the idea that we want to help with customers who aren't ready to buy the Full Stack, but they want to do something that's engineered special right? So, providing, Ready Stack is a way to, it's so we're close with our, it's a partner exclusive program we work with the partners to make it easier for them to sell our tech, right, into converged environments to help solve problems. I mean, it's something that you guys do everyday, already, but it's a program to help with the engineering and provide incentives, to make that easier to do. >> Well, I think that's right, the converged infrastructure which is, you know, what we call this, is probably, outside of maybe cloud computing and that world, the single fastest growing part of the tech space today, right? It's what our customers need, it's what our customers want. I think that what's unique about the Ready Stack play here, the architecture, is that it's flexible, okay? It's flexible and leads with Dell and leads with certified architecture, as opposed to others who are just taking piece parts from different vendors, cobbling it together and calling it a certified converged play, this is a truly converged play that has flexibility. Flexibility could mean that someone's, a customer's storage needs grow faster than compute needs or vice versa, alright? So you're not locked in a solution, but you still, you're locked in on a framework that allows you to expand based on your unique needs, then when you take their architecture and their engineering capabilities in combination with ours, the blueprints, you get, you have a really robust solution that we can align ourselves with and be consistent in terms of our delivery to the customers. >> So, you tell us about flexibility, I mean that, that's kind of a buzzword, right? I mean, you want to give people the ability to customize, right? Do people, I mean, are your customers now, you know, Dan, do they really, I mean, do people know what they want or because they have new capabilities, they have new, there are new avenues they can go down, new choices. I mean, how do you get 'em there? >> Well, our customers are very smart, again, if you heard the partial list of customers that we have, they are very smart and they're looking at this. >> Stu: You mentioned a couple of big names there. >> We've recognized a few of those. >> But they are very smart and access to Dell, lot of them are here at Dell Technologies World, they read information on the internet, these are very smart people, of course, but let's not undermine our role, or underestimate our role in helping them, whether it's through our labs, to do bake-offs, we can take, we can run some of their workloads on our architecture or the Dell architecture versus others and they can see how this technology works or how their workloads work, what performs better for them for their unique specs. There is constantly discussion around white boarding, okay? The technology is moving all the time and I don't think that can be underestimated either, right? If you look at a data center, if you picked up a thousand customers and looked at their data center, probably no three of them would be exactly alike because of the nature of technology, so what you need, is you need an OEM, like Dell Technologies get a robust portfolio of products and a good partner, like FusionStorm who can offer that robust portfolio and help it be fully integrable with all these other technologies, right? Look, the truth of the matter is that we would love to rip out somebody else, but that has a depreciation life and CIOs have to live with something they bought last year, for three years. So, how is that compatibility going to exist? That's very important; so all those things are part of the education of our customers. >> Vince, I know there's a huge push at this show, working with the channel partners, bringing them all together; but give us a little view past Dell Technologies World, you know, for this program, some of the roadmaps; what should we, that are watching the industry, look for throughout the rest of the year and in the channel partners? >> So, you mean what's coming forward or what? >> Stu: Just walking away from here. >> John: The road ahead! >> Stu: Your program, the road ahead, yeah. >> The road ahead, absolutely, so I'll tell you, particularly, let me focus for a minute on, on Ready Stack and where we're going there. So, as I said, we're, the idea here is maximum flexibility, but we also want to provide guidance and compatibility and sizing. So, what you'll see from us over the next year, is a lot, a lot of engineering around this program and working on building different scenarios, common scenarios and scenarios that we're learning about, you know, working with FusionStorm and our other partners, around the world. So, you'll see a lot of engineering going on around creating these design guides to deployment guides and help with sizing and we think that's really important. You'll also notice that, this is going to be hypervisor agnostic and so they'll be support for other hypervisors in this, we realize that other people do use other hypervisors besides VMware, which is kind of odd, but we know it exists, right, so a KVM we're work, they'll be, you'll see solutions that support KVM, we'll have solutions for Docker, we'll see, you'll see Hyper-V in here as well. Again, it's a realization that there's more to this do-it-yourself kind of options and we want to be there to support that, but we do think great integration, great support, sizing, is what you'll see more of as we kind of go through the year. >> Which brings us right back to flexibility, right? Give the people what they want, when they need it, right? >> Now we also say, our engineer systems, right? VxRail, our hyper conversion converge systems, we're not saying we're de emphasizing that, we're not at all, but we're realizing that, you know, more and more working with our partners there's, we're addressing a very large and growing part of the market space. >> Dan, Vince, thanks for being with us. >> Yeah. >> Thank you very much. >> We appreciate the time, enjoy the rest of the show, but I'm sure it's going well for ya. >> It's wonderful. >> And we hope to see you down the road. >> Terrific. >> Thank you for having us. >> Thank you for joining us. Back with more here on the Cube; we're live in Las Vegas at Dell Technologies World 2018. (electronic music)

Published Date : May 1 2018

SUMMARY :

Brought to you by Dell EMC and its ecosystem partners. It's good to see you sir. Dan, good to see you as well. Thanks for joining us here we appreciate it, but first off a little bit more about what you do. and Dell Technologies is our principal partner. Yeah I mean, FusionStorm's a great partner, you know, the tremendous partnership with the great channel program, and of course, you know, long history of channel and then as the metal, as you go in the metal tiers, and change is something that, you know, so what you want is, you want a partner who's going how critical is it that you have and we absolutely take advantage of the programs you know, strong partnerships like this make it clear Vince, the other thing, can you put into context for us, I mean, it's something that you guys do everyday, already, which is, you know, what we call this, is probably, So, you tell us about flexibility, I mean that, again, if you heard the partial list of customers of big names there. so what you need, is you need an OEM, like Dell Technologies the road ahead, yeah. you know, working with FusionStorm you know, more and more working with our partners there's, We appreciate the time, enjoy the rest of the show, Thank you for joining us.

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