Martin Bosshardt, Open Systems | CUBEConversation, August 2019
(upbeat funky music) >> From our studios, in the heart of Silicon Valley, Palo Alto, California. This is a CUBE conversation. >> Okay, welcome back everyone, we're here at theCUBE studios in Palo Alto for a special CUBE conversation. Talking security, talking about the internet and cloud computing. Martin Bosshardt is the CEO of Open Systems. Martin, great to see you. Last time we chatted was in December you were in Vegas, we had a little on the ground, great to meet your team. Welcome back to theCUBE. >> Thank you so much. It's great to be here. >> So exciting things going on, I want to get a state of the Open Systems and the industry, obviously security's a really big big thing, a lot stuff going on in the industry. Black Hat. Defcon. Amazon had a big event called re:Inforce, which was really kind of the first cloud securities show. Which brings the whole, your kind of value proposition to the table but, you guys have a new office here in Silicon Valley. I saw a video on the internet, trending. >> Yeah. >> Pretty nice place work. Give us the update on the current office and Silicon Valley presence. >> Yeah we are, you know, we are really happy to be now here in the U.S. headquarters in Redwood City and Silicon Valley. So, this really helps us also to be closer to the talents, to be closer to all the going to market activities and also to understand the market better. So, it's really exciting to be here and obviously also our, I mean the people love to work here in Silicon Valley. Weather is always great. >> Yeah, weathers always great and the office has got that good working vibe there. Take a minute to explain Open Systems real quick for the folks not familiar with the video 'cause we did last December in Vegas with your team. Tell them what your companies value propositions is and some of the growth you're experiencing. >> Right, so, Open Systems really is, you know, we operate SD-WAN in a secure way for our customer, so it's really focusing on making a relatively complicated technology, from operational point of view, very easy to consume for our customers. So this is, I think, something we started more than 15 years ago in Europe and I would say Open Systems is very much comparable, or at least the going to market part, is very much comparable to an organic farms. We have a wonderful ecosystems in Switzerland, especially in the financial services industry and our customers just love the way we provided those services and told their neighbors and friends and this is really how we grew on a global scale. Currently Open Systems is operating in more than 180 countries, SD-WAN and security infrastructure for customers and protect approximately 2.5 to three million in users globally. And when we started to enter the U.S. market, we learned that the way we provide SD-WAN in a secure way, really resonates a lot with the U.S. market because we can make complex infrastructures, especially projects going to the cloud, very easy to consume for our customers. So, we are really exciting on the growth side right now, we grow super fast in the U.S., we have been very successful in latest customers, we won Chemers, we won Chemit... >> So you're winning a lot of business. >> We are winning a lot of business and what's exciting about it is those customers give us really very valuable feedback on the difference how we provided services is really exciting... >> You know Martin, I was observing and talking to your team in December when we first met you guys for the first time and you just briefly touched on it on your description of the company success. A lot of the early success and continued success has been word of mouth. >> Right. >> With the organic, not like big marketing splash in the pool, kind of like, you know, banging the drum hard, although you are doing some marketing now but and being in the U.S. That word of mouth has been really a testament to the quality of the product, so I got to ask you, what are they happy about? What's the problem that you're solving? What's the big buzz? Why are they so excited to share, to their peers and colleagues about Open Systems? What's the big revelation? >> Thank you for the credit. I think, you know, everybody goes to the cloud and what you really need is an SD-WAN to access the cloud. What that also means for all those companies, they have to rethink their security posture. So if you add now all those products and then you try to operate those products, it turns out it's relatively complicated compared to an old school MPLS Network we used to operate in the past. So, this is really where Open Systems comes in and helps customers to operate that in very easy ways. So we integrate, all those products needed, to operate the global SD-WAN in a secure way, on a single delivery platform and that allows customers to consume that entire suite in a very very easy way. >> I want to get your vision on the future of Open Systems. I know you guys call it secure SD-WAN. I'm a little bit more radical and controversial in the sense. I think SD-WAN is kind of passe term, I think, it's really cloud connectivity work anywhere, people are working at home more than ever, cloud computing has brought in essentially enterprise cloud. We're calling it cloud 2.0, where, it's not just public cloud and having workloads in there, taking advantage of the greatest of cloud 1.0. It's enterprises, this is hybrid, it's multi-cloud, you seeing a, really a distributed computing, a networking problem and a security problem being at the center of this new work environment. >> Yeah. >> Essentially, people connected to something. >> Right. >> It's cloud right, I mean. We can call it SD-WAN because it used to be an office, campus, remote office, very static dynamic. What's your vision? >> You're absolutely right. I mean, this is really where it all goes. Let's say, a network was a network and it was very clear what a network does, right now it's more like, we want to just connect users to cloud services and it's not so clear where those services are coming from and it's not so clear where those users are sitting, where you consume from. And, it results in a phenomenal opportunity to be much more agile, much more, much faster, also to set-up new services, but it also is a challenge for IT operations. Because you know, you might have a group of users saying, well this and this service doesn't work well and now you have to debug. Why is not performing, why isn't Germany maybe, a service coming from the U.S., not performing well? Or you have an IoT device suddenly not really collecting data in a right way and this is really where SD-WAN becomes an orchestration layer. SD-WAN really helps you to orchestrate all those services and make sure you have the SLA available, at all times, everywhere. And also, understand if it's not delivering right and this is really rare where I believe... Ya, we need new solutions to make these easy because... >> You know, a lot of companies talk about digital transformation, that becomes the office, you know, the top CEO, board conversation, let's transform and be digital. But the underlying infrastructure, which is very complex, you can talk about distributing computing, you got networking, all these things in place and old, new, all kind of mashed together with cloud. It's easy to say digital transformation but you're talking about digital transformation of the business on top of existing complex hardware, which comes out the networking, moving packets from A to B, storing it on drives and now you have people working at home, so you have people working globally. >> Right. >> It's not that simple. >> No. >> It's complicated. >> It is really... >> It's not just a U.S. problem, it's like a have a team in, an engineering team in the U.K. and Germany, wherever, business... So it's a global problem. >> Exactly and also it's about, you know, how do you process all the data in an efficient way. And where we see a lot of iteration power released is right now in the Cloud. It's really exciting how easy it gets to consume all that computing power out of the cloud but you need to make sure it is available and you need to understand what is happening if it's not available and how to fix that. And this is really where, I think networking became more demanding, more challenging but also, obviously offers a tremendous opportunity for innovation. >> And I think the security industry has gotten much broader scope to it, used to be, hey you know, I'm a nerd, I'm Black Hat, I'm a blue team, red team, secure the environment, get a perimeter and okay that's gone, we'll take care of threats, malware, all this stuff's going on. But when you think about like cloud 2.0, cloud 1.0 is compute storage, great applications can load up at the cloud, all this great stuffs happening, hooray, yeah, rah-rah. Now cloud 2.0 is networking and security. >> Right. >> Independent of everything right so, what's your take on that? How is Open Systems, you know, helping companies? And what do you say to your customers when you say, hey, you know, compute networking, the storage is good, the cloud on premise no problem, there's operating models for that but you got networking and you got security to deal with on top of all the complexity. What's your story? >> I think the most important thing is, you know, we have to live with the fact that some device system tools are not secure. So I think IoT's a very good example. If you want to have all those sensors out there and be close to the customer, be close to some business processes, you need IoT. But, it's just not possible to have these very cheap devices built in a secure way. So, it's a lot about how do you design a network, to design it in a resilient secure way and that means that you have to think in cells, you have to think in compartments and that makes it relatively easy, secure again, but, it is from operational point of view, quite a challenge because you do not operate any more one network, you suddenly operate maybe any networks. >> On that point, just to kind of wrap up here. The the security challenges around IoT, Machine Learning and AI, which is clearly becoming part of the fabric of, a company's going to leverage that... >> Right. What are some of the big challenges that companies are having and what do you do to solve it? >> You know, in the old network world, you had a network where everything was connected based on one network. So, when you introduce SD-WAN and you introduce all these capabilities, it is very dangerous if you think just, in the old school of one network because suddenly you have IoT working on the same network as maybe your finance department. Or you have productivity facilities working the same network as your network department. So, it just doesn't make sense to have those very different functionalities on exactly the same network because if you have a compromised situation, you suddenly have your entire company compromised and this is really where compartments become very very important. I think this also something you in every industry, historically as well. Security and safety starts also with compartments. So, if you think fire, fire security, it has a lot to do with fire compartments. In case you have a fire, you don't lose the entire building or the same goes with ship building. I mean, Titanic was the last very big ship that sunk but the reason was the compartments haven't been pressurized. A modern ship doesn't sink anymore. And I think this really what we have to do now also in IT. We have to think in compartments. We have to think in layers and that's easy to do with SD-WAN but it's not so easy to operate. >> Final question for you real quick, you know, people talk about hybrid cloud, multi-clouds, the big conversation in this cloud 2.0. But you guys as being successful in outside the United States and now in the U.S., there's also multi-geo work environment. >> Right. What should people think about when they kind of want to frame that debate or conversation? I'm a multinational, I'm operating in the U.S., now I have regions, clouds have regions. There's also all kind of of now regulatory pressure coming across those areas. >> I would say around 2,000 companies really started to globalize their value chains. You know, in the past, maybe you had a production facility in one country and then you sold your products globally but if you want to be competitive, you have to globalize your value chain. So it doesn't make sense to produce everything in one place. Your product usually, or your service, is produced on a global scale and that means that networks also have to help you to really produce that global value chain. But, it means also that you are operating in different jurisdictions, in different regions and you have to respect those different regulations and laws. And this is, obviously then and also a challenge for network operators because privacy in Germany is different than in the U.S., access rights are different, China's again very different, but all those multinationals, we operate in all those countries and we have to respect the local law. >> And the provide the security they need. >> Exactly. >> Martin, thanks for coming in and sharing your insights. Appreciate, good to see you, we'll follow up with and keep of the progress. Thanks for coming in. >> Thank so much. >> I'm John Furrier for CUBE Conversation in Palo Alto, at theCUBE Studios, thanks for watching. (upbeat funky music)
SUMMARY :
in the heart of Silicon Valley, Palo Alto, California. Last time we chatted was in December you were in Vegas, Thank you so much. Open Systems and the industry, and Silicon Valley presence. I mean the people love to work here in Silicon Valley. and some of the growth you're experiencing. and our customers just love the way on the difference how we provided services and you just briefly touched on it on your and being in the U.S. and what you really need is an SD-WAN to access the cloud. and controversial in the sense. What's your vision? and now you have to debug. and now you have people working at home, an engineering team in the U.K. Exactly and also it's about, you know, scope to it, used to be, hey you know, I'm a nerd, And what do you say to your customers when you say, and that means that you have to think in cells, On that point, just to kind of wrap up here. are having and what do you do to solve it? and you introduce all these capabilities, But you guys as being successful in I'm a multinational, I'm operating in the U.S., and that means that networks also have to help you to and keep of the progress. I'm John Furrier for CUBE Conversation in Palo Alto,
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