>> Live from Las Vegas, it's theCUBE, covering Informatica World 2019. Brought to you by Informatica. >> Welcome back, everyone, to theCUBE's live coverage of Informatica World 2019. I'm your host, Rebecca Knight, along with my cohost, John Furrier. We have two guests for this segment. We have Charlie Emer. He is the senior director data management and governance strategy at Honeywell. Thanks for joining us. >> Thank you. >> And Randy Mickey, senior vice president global professional services at Informatica. Thanks for coming on theCUBE. >> Thank you. >> Charlie, I want to start with you. Honeywell is a household name, but tell us a little bit about the business now and about your role at Honeywell. >> Think about it this way. When I joined Honeywell, even before I knew Honeywell, all I thought was thermostats. That's what people would think about Honeywell. >> That's what I thought. >> But Honeywell's much bigger than that. Look, if you go back to the Industrial Revolution, back in, I think, '20s, we talked about new things. Honeywell was involved from the beginning making things. But we think this year and moving forward in this age, Honeywell is looking at it as the new Industrial Revolution. What is that? Because Honeywell makes things. We make aircraft engines, we make aircraft parts. We make everything, household goods, sensors, all types of sensors. We make things. So when we say the new Industrial Revolution is about the Internet of Things, who best to participate because we make those things. So what we are doing now is what we call IIOT, Industrial Internet of Things. Now, that is what Honeywell is about, and that's the direction we are heading, connecting those things that we make and making them more advancing, sort of making life easier for people, including people's quality of life by making those things that we make more usable for them and durable. >> Now, you're a broad platform customer of Informatica. I'd love to hear a little bit from both of you about the relationship and how it's evolved over the years. >> Look, we look at Informatica as supporting our fundamentals, our data fundamentals. For us to be successful in what we do, we need to have good quality data, well governed, well managed, and secure. Not only that, and also accessible. And we using Informatica almost end to end. We are using Informatica for our data movement ETL platform. We're using Informatica for our data quality. We're using Informatica for our master data management. And we have Informatica beginning now to explore and to use Informatica big data management capabilities. And more to that, we also utilize Informatica professional services to help us realize those values from the platforms that we are deploying. IIoT, Industrial IoT has really been a hot trend. Industrial implies factories building big things, planes, wind farms, we've heard that before. But what's interesting is these are pre-existing physical things, these plants and all this manufacturing. When you add digital connectivity to it and power, it's going to change what they were used to be doing to new things. So how do you see Industrial IoT changing or creating a builder culture of new things? Because this connect first, got to have power and connectivity. 5G's coming around, Wi-Fi 6 is around the corner. This is going to light up all these devices that might have had battery power or older databases. What's the modernization of these industrial environments going to look like in your view? First of all, let me give you an example of the value that is coming with this connectivity. Think of it, if you are an aircraft engineer. Back in the day, a plane landed in Las Vegas. You went and inspected it, physically, and checked in your manual when to replace a part. But now Honeywell is telling you, we're connecting directly to the mechanic who is going to inspect the plane, and there will be sort of in their palms they can see and say wait a minute. This part, one more flight and I should replace this part. Now, we are advising you now, doing some predictive analytics, and telling you when this part could even fail. We're telling you when to replace it. So we're saying okay, the plane is going to fly from here to California. Prepare the mechanics in California when it lands with the part so they can replace it. That's already safety 101. So guaranteeing safety, sort of improving the equity or the viability of the products that we produce. When we're moving away from continue to build things because people still need those things built, safety products, but we're just making them more. We've heard supply chain's a real low-hanging fruit on this, managing the efficiency so there's no waste. Having someone ready at the plane is efficient. That's kind of low-hanging fruit. Any ideas on some of the creativity of new applications that's going to come from the data? Because now you start getting historical data from the connections, that's where I think the thing can get interesting here. Maybe new jobs, new types of planes, new passenger types. >> We are not only using the data to improve on the products and help us improve customer needs, design new products, create new products, but we also monitorizing that data, allowing our partners to also get some insights from that data to develop their own products. So creating sort of an environment where there is a partnership between those who use our products. And guess what, most of the people who use our products, our products actually input into their products. So we are a lot more business-to-business company than a B2C. So I see a lot of value in us being able to share that intelligence, that insight, in our data at a level of scientific discovery for our partners. >> Randy, I want to bring you into the conversation a little bit here (laughs). >> Thanks. >> So you lead Informatica's professional services. I'm interested to hear your work with Honeywell, and then how it translates to the other companies that you engage with. Honeywell is such a unique company, 130 years of innovation, inventor of so many important things that we use in our everyday lives. That's not your average company, but talk a little bit about their journey and how it translates to other clients. >> Sure, well, you could tell, listening to Charlie, how strategic data is, as well as our relationship. And it's not just about evolution from their perspective, but also you mentioned the historicals and taking advantage of where you've been and where you need to go. So Charlie's made it very clear that we need to be more than just a partner with products. We need to be a partner with outcomes for their business. So hence, a professional services relationship with Honeywell and Charlie and the organization started off more straightforward. You mentioned ETL, and we started off 2000, I believe, so 19 years ago. So it's been a journey already, and a lot more to go. But over the years you can kind of tell, using data in different ways within the organization, delivering business outcomes has been at the forefront, and we're viewed strategically, not just with the products, but professional services as well, to make sure that we can continue to be there, both in an advisory capacity, but also in driving the right outcomes. And something that Charlie even said this morning was that we were kind of in the fabric. We have a couple of team members that are just like Honeywell team members. We're in the fabric of the organization. I think that's really critically important for us to really derive the outcomes that Charlie and the business need. >> And data is so critical to their business. You have to be, not only from professional services, but as a platform. Yes. This is kind of where the value comes from. Now, I can't help but just conjure up images of space because I watch my kids that watch, space is now hot. People love space. You see SpaceX landing their rocket boosters to the finest precision. You got Blue Origin out there with Amazon. And they are Honeywell sensors either. Honeywell's in every manned NASA mission. You have a renaissance of activity going on in a modern way. This is exciting, this is critical. Without data, you can't do it. >> Absolutely, I mean, also sometimes we take a break. I'm a fundamentalist. I tell everybody that excitement is great, but let's take a break. Let's make sure the fundamentals are in place. And we actually know what is it, what are those critical data that we need to be tracking and managing? Because you don't just have to manage a whole world of data. There's so much of it, and believe me, there's not all value in everything. You have to be critical about it and strategic about it. What are the critical data that we need to manage, govern, and actually, because it's expensive to manage the critical data. So we look at a value tree as well, and say, okay, if we, as Honeywell, want to be able to be also an efficient business enabler, we have to be efficient inside. So there's looking out, and there's also looking inside to make sure that we are in the right place, we are understanding our data, our people understand data. Talking about our relationship with IPS, Informatica Professional Services, one of the things that we're looking at is getting the right people, the engineers, the people to actually realize that okay, we have the platform, we've heard of Clare, We heard of all those stuff. But where are the people to actually go and do the real stuff, like actually programming, writing the code, connecting things and making it work? It's not easy because the technology's going faster than the capabilities in terms of people, skills. So the partnership we're building with Informatica professional services, and we're beginning to nurture, inside that, we want to be in a position were Honeywell doesn't have to worry so much about the churn in terms of getting people and retraining and retraining and retraining. We want to have a reliable partner who is also moving with the certain development and the progress around the products that we bought so we can have that success. So the partnership with IPS is for the-- >> The skill gaps we've been talking about, I know she's going to ask next, but I'll just jump in because I know there's two threads here. One is there's a new generation coming into the workforce, okay, and they're all data-full. They've been experiencing the digital lifestyle, the engineering programs. To data, it's all changing. What are some of the new expertise that really stand out when evaluating candidates, both from the Informatica side and also Honeywell? What's the ideal candidate look like, because there's no real four-year degree anymore? Well, Berkeley just had their first class of data analytics. That's new two-generation. But what are some of those skills? There's no degree out there. You can't really get a degree in data yet. >> Do you want to talk about that? >> Sure, I can just kick off with what we're looking at and how we're evolving. First of all, the new graduates are extremely innovative and exciting to bring on. We've been in business for 26 years, so we have a lot of folks that have done some great work. Our retention is through the roof, so it's fun to meld the folks that have been doing things for over 10, 15 years, to see what the folks have new ideas about how to leverage data. The thing I can underscore is it's business and technology, and I think the new grads get that really, really well in terms of data. To them, data's not something that's stored somewhere in the cloud or in a box. It's something that's practically applied for business outcomes, and I think they get that right out of school, and I think they're getting that message loud and clear. Lot of hybrid programs. We do hire direct from college, but we also hire experienced hires. And we look for people that have had degrees that are balanced. So the traditional just CS-only degrees, still very relevant, but we're seeing a lot of people do hybrids because they know they want to understand supply chain along with CS and data. And there are programs around just data, how organizations can really capitalize on that. >> And also we're hearing, too, that having domain expertise is actually just as important as having the coding skills because you got to know what an outcome looks like before you collect the data. You got to know what checkmate is if you're going to play chess. That's the old expression, right? >> I think people with the domain, both the hybrid experience or expertise, are more valuable to the company because maybe from the product perspective, from building products, you could be just a scientist, code the code. But when you come to Honeywell, for example, we want you to be able to understand, think about materials. Want you to be able to understand what are the products, what are the materials that we use. What are the inputs that we have to put into these products? Now a simple thing like a data scientist deciding what the right correct value of what an attribute should be, that's not something that because you know code you can determine. You have to understand the domain, the domain you're dealing with. You have to understand the context. So that comes, the question of context management, understanding the context and bringing it together. That is a big challenge, and I can tell you that's a big gap there. >> Big gap indeed, and understand the business and the data too. >> Yes. >> Charles, Randy, thank you both so much for coming on theCUBE. It's been a great conversation. >> Thank you. >> Thank you. >> I'm Rebecca Knight for John Furrier. You are watching theCUBE. (funky techno music)