Venkat Venkataramani, Rockset & Carl Sjogreen, Seesaw | AWS Startup Showcase
(mid tempo digital music) >> Welcome to today's session of theCUBE' presentation of the AWS startup showcase. This is New Breakthroughs and DevOps, Data Analytics, and Cloud Management Tools. The segment is featuring Rockset and we're going to be talking about data analytics. I'm your host, Lisa Martin, and today I'm joined by one of our alumni, Venkat Venkataramani, the co-founder and CEO of Rockset, and Carl Sjogreen, the co-founder and CPO of Seesaw Learning. We're going to be talking about the fast path to real-time analytics at Seesaw. Guys, Thanks so much for joining me today. >> Thanks for having us >> Thank you for having us. >> Carl, let's go ahead and start with you. Give us an overview of Seesaw. >> Yeah, so Seesaw is a platform that brings educators, students, and families together to create engaging and learning experiences. We're really focused on elementary aged students, and have a suite of creative tools and engaging learning activities that helps get their learning and ideas out into the world and share that with family members. >> And this is used by over 10 million teachers and students and family members across 75% of the schools in the US and 150 countries. So you've got a great big global presence. >> Yeah, it's really an honor to serve so many teachers and students and families. >> I can imagine even more so now with the remote learning being such a huge focus for millions and millions across the country. Carl, let's go ahead and get the backstory. Let's talk about data. You've a ton of data on how your product is being used across millions of data points. Talk to me about the data goals that you set prior to using Rockset. >> Yeah, so, as you can imagine with that many users interacting with Seesaw, we have all sorts of information about how the product is being used, which schools, which districts, what those usage patterns look like. And before we started working with Rockset, a lot of data infrastructure was really custom built and cobbled together a bit over the years. We had a bunch of batch jobs processing data, we were using some tools, like Athena, to make that data visible to our internal customers. But we had a very sort disorganized data infrastructure that really as we've grown, we realized was getting in the way of helping our sales and marketing and support and customer success teams, really service our customers in the way that we wanted to past. >> So operationalizing that data to better serve internal users like sales and marketing, as well as your customers. Give me a picture, Carl, of those key technology challenges that you knew you needed to solve. >> Yeah, well, at the simplest level, just understanding, how an individual school or district is using Seesaw, where they're seeing success, where they need help, is a critical question for our customer support teams and frankly for our school and district partners. a lot of what they're asking us for is data about how Seesaw is being used in their school, so that they can help target interventions, They can understand where there is an opportunity to double down on where they are seeing success. >> Now, before you found Rockset, you did consider a more traditional data warehouse approach, but decided against it. Talk to me about the decision why was a traditional data warehouse not the right approach? >> Well, one of the key drivers is that, we are heavy users of DynamoDB. That's our main data store and has been tremendous aid in our scaling. Last year we scaled with the transition to remote learning, most of our metrics by, 10X and Dynamo didn't skip a beat, it was fantastic in that environment. But when we started really thinking about how to build a data infrastructure on top of it, using a sort of traditional data warehouse, a traditional ETL pipeline, it wasn't going to require a fair amount of work for us to really build that out on our own on top of Dynamo. And one of the key advantages of Rockset was that it was basically plug and play for our Dynamo instance. We turned Rockset on, connected it to our DynamoDB and were able within hours to start querying that data in ways that we hadn't before. >> Venkat let's bring you into the conversation. Let's talk about the problems that you're solving for Seesaw and also the complimentary relationship that you have with DynamoDB. >> Definitely, I think, Seesaw, big fan of the product. We have two kids in elementary school that are active users, so it's a pleasure to partner with Seesaw here. If you really think about what they're asking for, what Carl's vision was for their data stack. The way we look at is business observability. They have many customers and they want to make sure that they're doing the right thing and servicing them better. And all of their data is in a very scalable, large scale, no SEQUEL store like DynamoDB. So it makes it very easy for you to build applications, but it's very, very hard to do analytics on it. Rockset had comes with all batteries included, including real-time data connectors, with Amazon DynamoDB. And so literally you can just point Rockset at any of your Dynamo tables, even though it's a no SEQUEL store, Rockset will in real time replicate the data and automatically convert them into fast SEQUEL tables for you to do analytics on. And so within one to two seconds of data getting modified or new data arriving in DynamoDB from your application, within one to two seconds, it's available for query processing in Rockset with full feature SEQUEL. And not just that, I think another very important aspect that was very important for Seesaw is not just that they wanted me to do batch analytics. They wanted their analytics to be interactive because a lot of the time we just say something is wrong. It's good to know that, but oftentimes you have a lot more followup questions. Why is it wrong? When did it go wrong? Is it a particular release that we did? Is it something specific to the school district? Are they trying to use some part of the product more than other parts of the product and struggling with it? Or anything like that. It's really, I think it comes down to Seesaw's and Carl's vision of what that data stack should serve and how we can use that to better serve the customers. And Rockset's indexing technology, and whatnot allows you to not only get real-time in terms of data freshness, but also the interactivity that comes in ad-hoc drilling down and slicing and dicing kind of analytics that is just our bread and butter . And so that is really how I see not only us partnering with Seesaw and allowing them to get the business observerbility they care about, but also compliment Dynamo transactional databases that are massively scalable, born in the cloud, like DynamoDB. >> Carl talked to me about that complimentary relationship that Venkat just walked us through and how that is really critical to what you're trying to deliver at Seesaw. >> Yeah, well, just to reiterate what Venkat said, I think we have so much data that any question you ask about it, immediately leads to five other questions about it. We have a very seasonal business as one example. Obviously in the summertime when kids aren't in school, we have very different usage patterns, then during this time right now is our critical back to school season versus a steady state, maybe in the middle of the school year. And so really understanding how data is trending over time, how it compares year over year, what might be driving those things, is something that frankly we just haven't had the tools to really dig into. There's a lot about that, that we are still beginning to understand and dig into more. And so this iterative exploration of data is incredibly powerful to expose to our product team, our sales and marketing teams to really understand where Seesaw's working and where we still have work do with our customers. And that's so critical to us doing a good job for schools in districts. >> And how long have you been using Rockset, Carl? >> It's about six months now, maybe a little bit longer. >> Okay, so during the pandemic. So talk to me a little bit about in the last 18 months, where we saw the massive overnight transition to remote learning and there's still a lot of places that are in that or a hybrid environment. How critical was it to have Rockset to fuel real-time analytics interactivity, particularly in a very challenging last 18 month time period? >> The last 18 months have been hard for everyone, but I think have hit teachers and schools maybe harder than anyone, they have been struggling with. And then, overnight transition to remote learning challenges of returning to the classroom hybrid learning, teachers and schools are being asked to stretch in ways they have never been stretched before. And so, our real focus last year was in doing whatever we could to help them manage those transitions. And data around student attendance in a remote learning situation, data around which kids were completing lessons and which kids weren't, was really critical data to provide to our customers. And a lot of our data infrastructure had to be built out to support answering those questions in this really crazy time for schools. >> I want to talk about the data set, but I'd like to go back to Venkat 'cause what's interesting about this story is Seesaw is a customer of Rockset, Venkat, is a customer of Seesaw. Talk to me Venkat about how this has been helpful in the remote learning that your kids have been going through the last year and a half. >> Absolutely. I have two sons, nine and ten year olds, and they are in fourth and fifth grade now. And I still remember when I told them that Seesaw is considering using Rockset for the analytics, they were thrilled, they were overjoyed because finally they understood what I do for a living. (chuckling) And so that was really amazing. I think, it was a fantastic dual because for the first time I actually understood what kids do at school. I think every week at the end of the week, we would use Seesaw to just go look at, "Hey, well, let's see what you did last week." And we would see not only what the prompts and what the children were doing in the classroom, but also the comments from the educators, and then they comment back. And then we were like, "Hey, this is not how you speak to an educators." So it was really amazing to actually go through that, and so we are very, very big fans of the product, we really look forward to using it, whether it is remote learning or not, we try to use it as a family, me, my wife and the kids, as much as possible. And it's a very constant topic of conversation, every week when we are working with the kids and seeing how we can help them. >> So from an observability perspective, it sounds like it's giving parents and teachers that visibility that really without it, you don't get. >> That's absolutely correct . I think the product itself is about making connections, giving people more visibility into things that are constantly happening, but you're not in the know. Like, before Seesaw, I used to ask the kids, "How was school today? "what happened in the class?" And they'll say, "It was okay." It would be a very short answer, it wouldn't really have the depth that we are able to get from Seesaw. So, absolutely. And so it's only right that, that level of observability and that level of... Is also available for their business teams, the support teams so that they can also service all the organizations that Seesaw's working with, not only the parents and the educators and the students that are actually using the product. >> Carl, let's talk about that data stack And then I'm going to open the can on some of those impacts that it's making to your internal folks. We talked about DynamoDB, but give me an visual audio, visual picture of the data stack. >> Yeah. So, we use DynamoDB as our database of record. We're now in the process of centralizing all of our analytics into Rockset. So that rather than having different BaaS jobs in different systems, querying that data in different ways, trying to really set Rockset up as the source of truth for analytics on top of Dynamo. And then on top of Rockset, exposing that data, both to internal customers for that interactive iterative SEQUEL style queries, but also bridging that data into the other systems our business users use. So Salesforce, for example, is a big internal tool and have that data now piped into Salesforce so that a sales rep can run a report on a prospect to reach out to, or a customer that needs help getting started with Seesaw. And it's all plumbed through the Rockset infrastructure. >> From an outcome standpoint, So I mentioned sales and marketing getting that visibility, being able to act on real time data, how has it impacted sales in the last year and a half? six months rather since , it's now since months using it. >> Well, I don't know if I can draw a direct line between those things, but it's been a very busy year for Seesaw, as schools have transitioned to remote learning. And our business is really largely driven by teachers discovering our free product, finding it valuable in their classroom, and then asking their school or district leadership to purchase a school wide subscription. It's a very bottoms up sales motion. And so data on where teachers are starting to use Seesaw is the key input into our sales and marketing discussions with schools and districts. And so understanding that data quickly in real time is a key part of our sales strategy and a key part of how we grow at Seesaw over time. >> And it sounds like Rockset is empowering those users, the sales and marketing folks to really fine tune their interactions with existing customers, prospective customers. And I imagine you on the product side in terms of tuning the product. What are some of the things Carl that you've learned in the last six months that have helped you make better decisions on what you want Seesaw to deliver in the future? >> Well, one of the things that I think has been really interesting is how usage patterns have changed between the classroom and remote learning. We saw per student usage of Seesaw increased dramatically over the past year, and really understanding what that means for how the product needs to evolve to better meet teacher needs, to help organize that information, since it's now a lot more of it, really helped motivate our product roadmap over the last year. We launched a new progress dashboard that helps teachers get an added glance view of what's happening in their classroom. That was really in direct response to the changing usage patterns, that we were able to understand with better insights into data. >> And those insights allow you to pivot and iterate on the product. Venkat I want to just go back to the AWS relationship for a second. You both talked about the complimentary nature of Rockset and DynamoDB. Here we are at the AWS Startup Showcase. Venkat just give the audience a little overview of the partnership that you guys have with AWS. >> Rockset fully runs on AWS, so we are customer of AWS. We are also a partner. There are lots of amazing cloud data products that AWS has, including DynamoDB or AWS Kinesis. And so one with which we have built in integrations. So if you're managing data in AWS, we compliment and we can provide, very, very fast interactive real-time analytics on all of your datasets. So the partnership has been wonderful, we're very excited to be in the Startup Showcase. And so I hope this continuous for years to come. >> Let's talk about the synergies between a Rockset and Seesaw for a second. I know we talked about the huge value of real time analytics, especially in today's world, where we've learned many things in the last year and a half, including that real-time analytics is no longer a nice to have for a lot of industries, 'cause I think Carl as you said, if you can't get access to the data, then there's questions we can't ask. Or we can't iterate on operations, if we wait seconds for every query to load, then there's questions we can't ask. Talk to me Venkat, about how Rockset is benefiting from what you're learning from Seesaw's usage of the technology? >> Absolutely. I mean, if you go to the first part of the question on why do businesses really go after real time. What is the drive here? You might have heard the phrase, the world is going from batch to real-time. What does it really mean? What's the driving factor there? Our take on it is, I think it's about accelerating growth. Seesaw's product being amazing and it'll continue to grow, it'll continue to be a very, very important product in the world. With or without Rockset, that will be true. The way we look at once they have real-time business observability, is that inherent growth that they have, they can reach more people, they can put their product in the hands of more and more people, they can iterate faster. And at the end of the day, it is really about having this very interesting platform, very interesting architecture to really make a lot more data driven decisions and iterate much more quickly. And so in batch analytics, if you were able to make, let's say five decisions a quarter, in real time analytics you can make five decisions a day. So that's how we look at it. So that is really, I think, what is the underpinnings of why the world is going from batch to real time. And what have we learned from having a Seesaw as a customer? I think Seesaw has probably one of the largest DynamoDB installations that we have looked at. I think, we're talking about billions and billions of records, even though they have tens of millions of active users. And so I think it has been an incredible partnership working with them closely, and they have had a tremendous amount of input on our product roadmap and some of that like role-based access control and other things have already being a part of the product, thanks to the continuous feedback we get from their team. So we're delighted about this partnership and I am sure there's more input that they have, that we cannot wait to incorporate in our roadmap. >> I imagine Venkat as well, you as the parent user and your kids, you probably have some input that goes to the Seesaw side. So this seems like a very synergistic relationship. Carl, a couple more questions for you. I'd love to know how in this... Here we are kind of back to school timeframe, We've got a lot of students coming back, they're still remote learning. What are some of the things that you're excited about for this next school year that do you think Rockset is really going to fuel or power for Seesaw? >> Yeah, well, I think schools are navigating yet another transition now, from a world of remote learning to a world of back to the classroom. But back to the classroom feels very different than it does at any other back to school timeframe. Many of our users are in first or second grade. We serve early elementary age ranges and some of those students have never been in a classroom before. They are entering second grade and never having been at school. And that's hard. That's a hard transition for teachers in schools to make. And so as a partner to those schools, we want to do everything we can to help them manage that transition, in general and with Seesaw in particular. And the more we can understand how they're using Seesaw, where they're struggling with Seesaw, as part of that transition, the more we can be a good partner to them and help them really get the most value out of Seesaw, in this new world that we're living in, which is sort of like normal, and in many ways not. We are still not back to normal as far as schools are concerned. >> I'm sure though, the partnership that you provide to the teachers and the students can be a game changer in these, and still navigating some very uncertain times. Carl, last question for you. I want you to point folks to where they can go to learn more about Seesaw, and how for all those parents watching, they might be able to use this with their families. >> Yeah, well, seesaw.me is our website, and you can go to seesaw.me and learn more about Seesaw, and if any of this sounds interesting, ask your teacher, if they're not using Seesaw, to give it a look. >> Seesaw.me, excellent. Venkat, same question for you. Where do you want folks to go to learn more about Rockset and its capabilities? >> Rockset.com is our website. There is a free trial for... $300 worth of free trial credits. It's a self service platform, you don't need to talk to anybody, all the pricing and everything is out there. So, if real-time analytics and modernizing your data stack is on your roadmap, go give it a spin. >> Excellent guys. Thanks so much for joining me today, talking about real-time analytics, how it's really empowering both the data companies and the users to be able to navigate in challenging waters. Venkat, thank you, Carl, thank you for joining us. >> Thanks everyone. >> Thanks Lisa. >> For my guests, this has been our coverage of the AWS Startup Showcase, New Breakthroughs in DevOps, Data Analytics and Cloud Management Tools. I am Lisa Martin. Thanks for watching. (mid tempo music)
SUMMARY :
the fast path to real-time and start with you. out into the world and share across 75% of the schools to serve so many teachers and get the backstory. in the way that we wanted to past. that you knew you needed to solve. to double down on where Talk to me about the decision And one of the key advantages of Rockset that you have with DynamoDB. because a lot of the time we and how that is really critical is our critical back to school season It's about six months now, in the last 18 months, where we saw challenges of returning to the classroom in the remote learning And so that was really amazing. that visibility that really and the students that are And then I'm going to open the can and have that data now in the last year and a half? is the key input into our And I imagine you on the product side for how the product needs to evolve that you guys have with AWS. in the Startup Showcase. in the last year and a half, and it'll continue to grow, that goes to the Seesaw side. And the more we can understand the partnership that you provide and if any of this sounds interesting, to learn more about Rockset all the pricing and both the data companies and the users of the AWS Startup Showcase,
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