Kent Christensen, Insight | Cisco Live US 2019
(upbeat music) >> Male Voiceover: Live, from San Diego, California it's theCUBE covering Cisco Live US 2019 brought to you by Cisco and its ecosystem partners. >> Hey welcome back to theCUBE Lisa Martin with Stu Miniman. We are day one of our coverage of Cisco Live from San Diego. We're going to be here for three days of coverage but a great day so far and we're pleased to welcome back one of our CUBE alumni Kent Christensen the Practice Director from Insight with the Cloud & Data Center at Transformation Group. Kent, welcome back! >> Thank you. It's been a little while. >> It has been a little while. So give our audience a little overview of Insight your partnership with Cisco and some of the history of how you got to Insight. >> Yeah so you remember us as Data Link we were a smaller company than we are now. Focusing on Cloud and data center transformation. We've talked at Dell events, CFC events things like that. But we were a Cisco partner for about 10 years and recently we were acquired and we did what the name sounds like, Cloud and data center transformation. We've talked about Cloud on the channel and all these other things. Insight acquired us. Insight has kind of four major service solution sets if you would. Some people look at them as a supply chain company and it's a great, large supply chain company. Microsoft's largest global partner. Some people understand it for the device and use the devices that's called Connective Workforce. Each of these are pretty big businesses you know, compared to where we are. What was Data Link is now what's called Cloud and Data Center Transformation. So we're helping people with the journey to the Cloud and the Hybrid Cloud and all that other stuff. And Cisco is right dead center in the middle of that and then the fourth one is really exciting. It's called Data and Digital Innovation and that's a couple of companies. Blue Metal, Cardinal etc. Again, a thousand people. Microsoft ILT and AI partner of the year. So all of that is a pretty large channel organization if you would. >> That's great stuff Kent. We love to talk to the channel as the folks in Wall Street do. It like you know, we do a channel check. Okay, You know, Cisco's got a few areas that have you know, stronger growth in the market over all. Security's doing well, a few other spaces on that are you know growing faster over all than the market and helping >> Kent: Absolutely >> grow where Cisco's going, so give us the reality. What's happening with your customers? What's driving you know the most growth in your business and you know, where is Cisco kind of leading the pack? >> So we're doing really well with Cisco and I don't know if it's because we're helping clients build solutions that truly lead to business outcomes. We're not order takers. So we're actually moving up we're now Cisco's fourth largest partner. We're growing well high single digits growth which is pretty phenomenal on such a big number. We're talking a billion dollars now in growing that level and there's a number of reasons. You know, some of it is there's a lot of great technology we can get into some of those. We see the economy as being pretty good not bad yet. You know everybody's worried about what might happen. You mentioned security, we can get into a little bit of that. That's driving a lot of network refresh and stuff like that. You know and a little bit of intra-company you know that word getting our stuff together so this large company with 15000 customers acquires a company with 2000 customers and now we're getting introduced into the 15000 with less friction. So that's helping us and that's helping our Cisco Business. >> Lisa: See here we are at Cisco Live. The thirtieth time that they had done a customer partner event. The network has not only changed dramatically since their first event in '89 which was called Networkers I believe. >> KENT: Yeah. >> But networking technology has also massively changed you mentioned security. And now in this multi-cloud world no longer can you just put a firewall around a data center right? Obviously that doesn't work. We have this core Cloud edge very amorphous environments. Proliferation of mobile, of mobile data traversing the networks. Talk to us about when you're talking with customers who need to transform their data centers where do you start from a networking conversation perspective? Where automation comes in, where security comes in? >> You know, a lot of the Cloud native transformation tends to be the edge of the network. You know conversion, infrastructure, stuff like that that's on the edge. The network security guys which I'm not, you know, I work with them very closely but we almost separate ourselves out from a data center networking and security. But security's end to end to your point, right? I've got software to find access. I've got mobile access points. I've got you know, Tetration. I've got all of these products that are helping people that in the past they were just patching holes in the dyke. You know, hey this happened let's put this software product in. This happened, let's put this in. We actually built a security practice like the last 3 or 4 years ago, it's growing. You know the number of people that are, whether it's regulation, compliance, you know. "I got some real problem. I think I've got a problem and I don't know what it is." Our ability to come back and sit down and say let's evaluate what your situation is. So I was talking to the networking guys and said wow. Enterprise networking's up, way up. What's driving that, the need to transform or is that, you know what is it? And they're like a lot of times it's something along security that's making them step back and re-evaluate and then sometimes that translates into an entire network refresh. >> Stu: So Kent you mentioned Cisco Tetration and that's one I've heard a number of times having some growth. What else, what are some of the you know hot products out there in your customer base? >> ISE, Software to Find, SD Wan, SD Access. >> Stu: Yeah, so one of the things I just want to understand Cisco actually has a few solutions in some of those areas. Any specific products that you call out or you know or that'd be mentioned? >> Kent: In the enterprise networking I wouldn't go through each and every individual one. I think, this is my view as the laymen right? 'Cause I'm the data center guy and here's the security guy and here's the networking guy. I think when Cisco started acquiring all these security companies 3 years ago and you know watched it and it looked like a patchwork quilt and said this stuff doesn't fit together? Now it fits together that story is really solid. And so we've got clients that had the luxury of either saying I'm going to do a refresh because I don't want to keep plugging holes and maybe my technology was ready for it anyway. And there's a lot of reasons to refresh right? My technology's due. Digital transformation, I need to get my network ready for IoT etc. But I keep hearing security over and over right? I've got compliance and regulations and all of this other stuff. >> Yeah but in your core space the data center world and any products that are kind of leading the charge right now? >> You know one of the things that's happening in data center from a Cisco perspective 'cause they're babies right? Ten years old in data center. They didn't really have data center before that. And we were there at the beginning and that's really how CDCT built our data center practice so you know when you talk multi-cloud at the end of the day even if I'm Cloud first I'm going to end up with some of these mission-critical workloads. They might be boring but they're running the company. They're not the innovative Dev-Ops, IoT, AI thing that seems cool. They're running the company and that's still a converged or a hyper-converged play. And some of those you know there's a lot of opportunities we've been talking about all day with the Cisco BU's. Some of those are ready for refresh right so there's a great opportunity to just to go in and say okay what's next? You know, we've added you know the latest server technology. We've added all these things in the server technology. Obviously all flash and the storage technologies and all of that so that's huge. And then you know Cisco continues to innovate in data center solutions with things like HyperFlex which we've talked a little bit about. And it started off a little slow because again just like they were in servers why are they here? Why are they in hyper-converge? So I get it. And now that product is fully improved and improved and improved and we're seeing tremendous growth there and I think the luxury they have on a data center solution is that some of the other guys have to do a or. "Hey, I'm the leading hyper-converge technology but it's me or everybody else." Right? And then Cisco's an end that I can connect those things together. >> So let's talk about some customer examples you can feel free to anonymize these. I'm seeing a smile on your face. When you come into an organization whether it's a 100 year old bank or it's a born of the Cloud or maybe a smaller more nimble organization that needs to undergo transformation data center transformation. What is the conversation like with respect to helping them take all of these disparate presumably disparate solutions? Whether they're 10-15 different security solutions. How does Insight come in and help them I don't want to say integrate but almost plug these things in together to extract value and help them make sure that what they're implementing from a technology perspective is necessary and also an accelerator of their business? >> Yeah, there's a lot there. So we have this... A year ago everybody wanted to talk about Cloud and then you had the security guys but now you have a lot of change agents with transformation in their title right? And so we have this belief. You're not going to digitally transform. Now there are people that are born digital but companies that were buying Cisco 10 years ago need to go through a digital transformation and you can't go through a digital transformation until you have a data center transformation or an IT transformation. So we've done studies. What slows people down? What makes these fail? Legacy stuff, security concerns I mean these are the top 3 things right. Budget. I was just running the company. And so we start there. Where do you want to get to? And then most of it is let's understand what you have. What your objectives are as an organization. "I want to get to this. I want to get to that." Well before we start talking about technologies. It's very, it's very services oriented. I can't just go in there and throw you a bomb and say this is going to fix your problem 'cause everybody's different. So it is very custom and very services oriented. >> Lisa: But you're saying... >> Stu: I was just going to say it's a pattern I've seen quite a bit for the last couple of years. Step 1 is modernize the platform and then step 2 you can worry about your data and application story on top of that in that multi-cloud world that you live in. >> And step 1 admit you have a problem. >> Yeah. >> (Lisa laughs) >> So we actually did a study you know we do this and we're like. Why does everybody keep stalling why have we been stuck in this nobody's refreshing things and stuff like that? Well there's a lot of new technology they don't get it. But you know do you want to digitally transform? Understand what you need to do. But we ask questions like rate your IT infrastructure just rate it B-minus. Across a lot of large companies that was the grade they gave themselves. So there's a lot of opportunity to say: Okay where do you want to be and where do we start? >> Yeah, 90 percent of people think they are above average drivers. So... >> Drivers? But they think they have a B-Minus in IT infrastructure and it's like Do you consider that a problem? >> Yeah. >> So once you as we wrap here in the next minute or so. Once you get them to admit yeah there's problems here that Insight and other partners come in and improve. Data center transformation, modernizing that infrastructure but it's got to be concurrent with starting to modernize and transform other areas right? >> Absolutely. So you know there's so many places you could start. Sometimes you just go and say well what's your appetite? Every once in a while you get somebody who's ready to go through an entire transformational process. You know 20 million dollars or more of whatever and we get those opportunities those are awesome. Now we get to start back and figure out where you want to be and how to get there most efficiently. A lot of people have to pick and choose. You know, what's your concern right now? And so we'll help them figure that out and again it could be security it could be you know how many people... We have over a thousand enterprise customers running Sequel 2008. That's a problem right? Because that's end of support within a year. That's a problem that's an opportunity. You know so they are still trying to figure out these things. And then a picture of where I want to get to. Which we've kind of always said and that's where that Digital Innovation Group they've got all these AI projects and as we sit here and talk about those things that are kind of born in the Cloud but they're coming towards the infrastructure. It was easy to get a GPU in the Cloud but I'm going to have to start... And so we have actually have all the latest Cisco technology and storage technology of AI stuff in our labs and stuff like that so there's a lot going on. Our CEO would say "It's a really exciting time to be in this business." >> It sounds like it! I wish we had more time to start digging through that but you'll have to come back Kent. >> Okay. >> Alright thanks for joining us. >> Yeah. Thank you. >> With Stu Miniman, I'm Lisa Martin. You're watching theCUBE live. Day 1 of our coverage of Cisco Live from San Diego. Thanks for watching.
SUMMARY :
brought to you by Cisco and its ecosystem partners. the Practice Director from Insight with It's been a little while. history of how you got to Insight. you know, compared to where we are. you know growing faster over all than the market and helping What's driving you know the most growth in your business you know that word getting our stuff together so Lisa: See here we are at Cisco Live. where do you start from a You know, a lot of the Cloud native transformation What else, what are some of the you know hot products Any specific products that you call out or you know security companies 3 years ago and you know watched it And some of those you know there's a lot of opportunities you can feel free to anonymize these. And then most of it is let's understand what you have. that you live in. So we actually did a study you know we do this Yeah, 90 percent of people think they are So once you as we wrap here in the next minute or so. So you know there's so many places you could start. I wish we had more time to start digging through that but Day 1 of our coverage of Cisco Live from San Diego.
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