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Michele Taylor-Smith, Nutanix & Julie O’Brien, Nutanix | Nutanix .NEXT Conference 2019


 

>> live from Anaheim, California. It's the queue covering nutanix dot next twenty nineteen. Brought to you by Nutanix. >> Welcome back, everyone to the cubes. Live coverage of new tannic dot Next. I'm your host. Rebecca Night, along with my co host, John Furrier, were joined by two guests for the segment. We have Julie O'Brien. She is the senior vice president of corporate marketing. Welcome, Julie. Thank you. And we have Michelle Taylor Smith, the senior director of corporate social responsibility, here in Nutanix. Thank you so much for coming on the Cube. >> Thanks for having us >> sown over sixty five hundred attendees. There were twenty thousand people who were live streaming. The key note. You have a huge audience. Congratulations on the show. What are you hoping? Attendees cut. Come away with an customers and partners who are here. What are you What is sort of the big message that you want people to come away with? >> Yeah, so I mean, this year for us, it's our tenth anniversary as a company, and we are so humbled and honored to have all of these customers and partners on the journey with us. So a big part of the show is just to say thank you for being an early builder, believer and dreamer with us, and the best is yet to come. So lots of innovation happen ng and H. C I. And really trying to show people how we convey the right partner for them as they're moving to the hybrid cloud >> D. Rogers on earlier talking about this his journey as well. And it's interesting. Just a few years ago, you were still raising money. You won't even public now your public ten years old, but there's still the entrepreneurial energy s you know, he calls it the billion dollar start up, and there's now competition. So game is on scene successes out. There's not, like, hidden in plain sight like it was just just a few years ago. You guys have doing great. Congratulations. >> Thank you. And >> now you have competition. You had loyal customers. What's next? What's the What's the big strategy and how you guys build on that momentum? What do you guys thinking about? >> Oh boy, I would say, you know, as we look at the customer journey, right state, Step one is really about modernizing your data center, and that is our sweet spot. That's where Nutanix started as a company. H c I Ray. Step two is really about How do we help customers take all that goodness what they see with the public cloud and bring that into their own private cloud. We call that an enterprise cloud and then really the next step of the journey. But a customer may already be there. Today is how to Weybridge. Multiple clouds, right and multiple clouds to customers. Could be it could be the edge, which might be an eye ot application. It could be a remote office brand shop is. So what that cloud strategy looks like for people could be very different, depending what vertical there in what industry there in. So I would say what to watch for us. And what's next is we're all headed with this next generation of many clouds, not just one. >> And you guys have a monster net promoter score, which is a score that measures loyalty. And if your customs would promote it to their peers, it's like ninety. It's like a monster's. >> It's been over ninety on average for the last five years now, which is no easy feat, and you know, we tell customers all the time. Keep us hungry. Keep us honest, right? Tell us how we're doing. And we want to keep that score high too. Because that's a great reflection of you know, how they're valuing the relationship. Not just the product, but what happens after you buy the product. So, yeah, we know, as we evolve the portfolio going from just HC ay, tio multiple products that will get harder. So we've got to start to figure out How do we bring in Sameh I Some, uh, maybe machine learning so that when you call in and you might be a flow customer and Rebecca might be in a static customer And we know how to row you to the right person the right time, which is really nice. As you know, when you call support, you want to get somebody right there who's not saying Hold on. They passed you too, Michelle. Michelle saying Hold on. Let me pass. You too, John. Right? You want an expert? I'm gonna carry you all the way through. And hopefully you heard some great stories this morning. Some of our early customers who have shared that what it's meant for them. >> So delighting customers is obviously your top priority. But but Nutanix is doing a lot of other kind of good, good in the world. I want to bring you into the conversation a little. Michelle, tell us about the heart initiative. >> Absolutely. So I've been with Nutanix for a little over six and a half years now, and this spirit of giving and caring has been with the company, actually still run channel marketing. Um, but it's been with that, though the whole time that I've been there. But about three years ago, Julie actually asked if I wanted to start dot heart or sexually start RCS o R program, which became dot heart. And it's an amazing way of giving back. In fact, last year it got incorporated officially into our values of hungry, humble and honest, done with heart. And so it absolutely is part just intrinsic in the company s. So what we do is, uh we're very conscious and aware of diversity. And so we put a lot of effort towards helping women and underrepresented groups for sue their love of technology. >> And this is also sort of ah, maybe a sub theme of the show is is that inclusion and that element to it. So talk about some of theseventies that you're having particularly to help bring up women in tech and also under upper underrepresented minorities. >> Absolutely doing it well, what he talking about, what we're doing in the booth and I could talk about the women's lunch. Yeah, absolutely. Eso one of things we are doing. So women, Onda, underrepresented groups and actually people just starting their careers don't have the same network that people with established careers have. And so what we were doing in our booth this time is for collecting career advice. And so, in effect, what we're doing is we're bringing the advice to people because they don't necessarily have the same networks to go out and ask for every piece of advice that we get. We're going to donate five dollars to an organization called Ignite, which helps high school girls become aware of and pursue careers in stem. So it's it's been great so far. I love when people come up there and there, you know, what are you doing? And all of sudden you start telling them they're like a well, they should do this and write it down. And so we're actually we have a wall. People write down their advice and we put it up on the wall. And then after the event, we're going to collect it and start putting it into a blogged. And then we also have, Ah, Twitter program that we're doing or Twitter initiative that we're doing right now that once a week, we send out some of the advice and get people tio chime in and add more advice. So it's It's been a lot of fun, >> yes, and then every dot Next for the past few, we've been doing a women in tech lunch. And so I know one of your guest speakers later today is going to be Doctor Ayana Harward, uh, from Georgia Tech on Robotics. So she's actually going to be sharing some of her thoughts on mentorship at the women's lunch. We also have a longtime Nutanix friend and adviser, Harvard Business School professor Deepak Mk Ultra, who, uh is very much focused on the art of negotiation to solve conflicts, and he's going to be talking about how to do things like how do you negotiate a salary increase some of those sweaty palm conversations that you need to have a CZ. You're moving through your career, so those are two of our speakers, and then we also have two sponsors that are also gonna be spending some time, too, from Veritas >> gas and W W t. So >> So I want to I want to put you two both on the spot. You're both women in technology, and we know about from the unfortunate headlines about just the bro culture that exists in technology. And we also know about the dearth of women leaders in this industry in this industry that is shaping our social, political, economic lives in such important ways today. So what? What is some career advice that you're going to put up there on the high? Would you what would What would you say to a young woman who is entering this field? I have got so much to say. How much time >> do we have? I think one thing that I've learned along the way sometimes, you know, women tend to be very heads down. If I do a great job, someone will notice, and I will move forward and and sometimes we're not comfortable with popping our heads up on DH, helping to market a little bit about what we have done and making sure that people see the goodness right and that might not feel right. Or it might feel like you're overly marketing yourself. But I think being able to articulate what you want and why you deserve it, er is so important. And don't view it is shooting your own horn. View it as an opportunity to share how you're contributing and where you want to see that path forward. And just don't be afraid to ask which what you want, what your ultimate >> goals are. Um, Mind falls into a principle of nutanix, which is get comfortable being uncomfortable and basically, if if you get an opportunity, go for it on day. I'll be very candid when Julie offered me this role and she said, Do you want to do CSR? I thought it meant customer service rep, and I'm like, I don't want to do it at all And, uh and then she said, Oh, no, it's it's social responsibility and I still thought I had no idea what it wass and the fact that you know Julian team. We're willing to take a chance on me doing it. But the fact of just going absolutely out of my comfort zone learning something new, trying something new on DH, just just going for it was great. And I would tell people to do that all the time and it'LL just it'LL teach you so much more even about the roles that you know about just going and doing something different will teach you so much more about yourself and about other roles so great of us way >> also hear about mentoring and paying it forward. Yes. What do you guys do there? Because a lot of younger generations coming into the workforce who don't have the scar, tissue or experience the networks are now starting to establish. This is an opportunity. >> It is a big opportunity. So Wendy Pfeiffer, who's our CIA, sits on the board of Girls in Tech, so we're very involved there. She is so warm and so uh, open about helping to keep pass on what she's learned a lot on the way to. I think anyone that you run into Nutanix is very honored and humbled to be approached as a mentor. Their number women that I mentor inside of Nutanix as well as outside of nutanix lining. It's so important to help people understand what you've learned, whether good or bad along the way, Right, because just like we're learning here dot Next with your conversations, what have you done? What have you tried? Um, you need that in in your progression and your career to know if there's anything that >> you know, I would Two things I would add is one is nobody got to where they are in their career without somebody helping them along the way. And so there's a big discussion now, which is actually what Dr Howard is going to talk about that goes beyond mentorship to sponsorship. And so how do you how do you actually help push people forward, um, and and help them in their careers? And then the other thing, too, is I was listening to something the other day. It was a really interesting conversation that before, um, there were ways that people could oppress other people in in society. And what they're saying now today, people are, is helping to oppress different groups is the fact of who you help and So when you think about who you can help think about outside of your friend's kids or you know someone, who else can you help there that wouldn't normally have access to somebody like you or somebody like, you know, in your circle or whatever, and And that's hugely helpful and without just helping the same group continue to progress generation after generation, >> paying it forward to different on >> expanding the next athletics. Exactly. So this is a hugely competitive industry, and I know that Nutanix cannot hire sales and marketing people fast enough to What are you doing? I was going to ask you, though, how do you market nutanix to prospective applicants? What is? I mean? You just talked about the ability to reinvent yourself as an employee, which is something that so many people are looking for in a long career, doing different things, being in different fields and really getting to experience other things. But what are the other? What sort of the unique selling points for for nutanix that you try to take on new people >> s o. The culture, I think, is so differentiating overall. So Michelle mentioned, you know, hungry, humble, honest with heart on. So it's our job in marketing. Teo also help our recruiting teams get that message out and not just show people. These are the words, but actually give them great stories. Michelle just put together a Superfund campaign. I don't know if it's in the >> wild yet. It's it's hitting, probably next week. This one is sitting. It >> was actually it's featuring real NUTANIX employees sharing their feelings about being at nutanix thie initial passes, all still shots. But you can actually see the fun that people are having from all ages. You know, genders. It's a really diverse fund set of actual employees. So it's really you know, in this day and age, you could get a job anywhere, right? But where is that job going to make you feel excited to get out of bed every morning? Right? And I firmly believe that's the culture that we haven't nutanix and >> way gotta. Yeah, another, I would add to that is, um, it's it's dubbed internally Is the You campaign, and it's about you matter. So how you can get, go get a job anywhere, but are you oftentimes gonna go get stuck in a corner and you're going to sit there in code, you're gonna go sit there and do that or you're working on one piece of one feature of this at Nutanix. You actually have opportunities to work on big, bold projects experience, uh, contributing and honestly mattering as as an individual, which I think is huge. And you're not just a number. >> Well, Julian Michelle, thank you both. So much for coming on the Cube. That was really, really fun. Time talking, Teo. >> Yeah. Thanks for having us. >> Thank you very much. >> I'm Rebecca Knight. For John. For her. We will have so much more from nutanix dot Next coming up in just a little bit.

Published Date : May 8 2019

SUMMARY :

Brought to you by Nutanix. Thank you so much for coming on the Cube. What are you What is sort of the big message that you want people to come away with? So a big part of the show is just to say thank you for being but there's still the entrepreneurial energy s you know, he calls it the billion dollar start up, And What do you guys thinking about? you know, as we look at the customer journey, right state, Step one is really about modernizing And you guys have a monster net promoter score, which is a score that measures loyalty. Not just the product, but what happens after you buy the product. I want to bring you into the conversation a little. And so it absolutely is part just intrinsic in the company s. And this is also sort of ah, maybe a sub theme of the show is is that inclusion and that And all of sudden you start telling them they're like a well, they should do this and write it down. you negotiate a salary increase some of those sweaty palm conversations that you need to have a CZ. So I want to I want to put you two both on the spot. And just don't be afraid to ask which what you want, what your ultimate And I would tell people to do that all the time and it'LL just it'LL teach you so much more What do you guys do there? Um, you need that in in your progression to somebody like you or somebody like, you know, in your circle or whatever, and I know that Nutanix cannot hire sales and marketing people fast enough to What are you doing? you know, hungry, humble, honest with heart on. It's it's hitting, probably next week. So it's really you know, So how you can get, go get a job anywhere, but are you oftentimes gonna go get stuck in a corner Well, Julian Michelle, thank you both. We will have so much more from nutanix dot Next coming up in just a

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