>>Good morning, brilliant humans. Good afternoon or good evening, depending on your time zone. My name is Savannah Peterson and I'm here live with the Cube. We are at CubeCon in Detroit, Michigan. And joining me is my beautiful co-host, Lisa, how you feeling? Afternoon of day three. >>Afternoon day three. We've had such great conversations. We have's been fantastic. The momentum has just been going like this. I love it. >>Yes. You know, sometimes we feel a little low when we're at the end of a conference. Not today. Don't feel that that way at all, which is very exciting. Just like the guests that we have up for you next. Kind of an unexpected player when we think about technology. However, since every company, one of the themes is every company is trying to be a software company. I love that we're talking to I n G. Joining us today is Ty Evers and Arno vk. Welcome to the show gentlemen. Thank >>You very much. Glad to be you. Thank you. >>Yes, it's wonderful. All the way in from Amsterdam. Probably some of the farthest flying folks here for this adventure. Starting off. I forgot what's going on with the shirts guys. You match very well. Tell, tell everyone. >>Well these are our VR code shirts. VR code is basically the player of our company to get people interested as an IT person in banking. Right? Actually, people don't think banking is a good place to work as an IT professional, but actually this, and we are using the OC went with these nice logos to get it attention. >>I love that. So let's actually, let's just talk about that for a second. Why is it such an exciting role to be working in technology at a company like I N G or traditional bank? >>I N G is a challenging environment. That's how do you make an engineer happy, basically give them a problem to solve. So we have lots and lots of problems to solve. So that makes it challenging. But yeah, also rewarding. And you can say a lot of things about banks and with looking at the IT perspective, we are doing amazing things in I and that's what we talked about. Can >>You, can you tell us any of those amazing things or are they secrets? >>Think we talked about last Tuesday at S shift commons conference. Yeah, so we had two, two presentations I presented with my coho sand on my journey over the last three years. So what has IG done? Basically building a secure container hosting platform. Yeah. How do we live a banking cot with cloud native technology and together with our coho young villa presented actually showed it by demo making life and >>Awesome >>In person. So we were not just presenting, >>It's not all smoke and mirrors. It's >>Not smoke and mirror, which we're not presenting our fufu marketing block now. We actually doing it today. And that's what we wanted to share here. >>Well, and as consumers we expect we can access our banking on any device 24 by seven. I wanna be able to do all my transactions in a way that I know is secure. Obviously security's a huge thing there, but talk about I n G Bank aren't always been around for a very long time. Talk about this financial institution as a software company. Really obviously a lot of challenges to solve, a lot of opportunity. But talk about what it's like working for a history and bank that's really now a tech company. >>Yes. It's been really changing as a bank to a tech company. Yeah. We have a lot of developers and operators and we do deliver offer. We OnPrem, we run in the public. So we have a huge engineers and people around to make our software. Yes. And I am responsible for the i Container Ocean platform and we deliver that the name space as a surface and as a real, real secure environment. So our developers, all our developers in, I can request it, but they only get a name space. Yeah, that's very important there. They >>Have >>Resources and all sort of things. Yeah. And it is, they cannot access it. They can only access it by one wifi. So, >>So Lisa and I were chatting before we brought you up here. Name space as a service. This is a newer term for us. Educate us. What does that mean? >>Basically it means we don't give a full cluster to our consumers, right? We only give them basically cpu, memory networking. That's all they need to host application. Everything else we abstract away. And especially in a banking context where compliance is a big thing, you don't need to do compliance for an entire s clusterized developer. It's really saves development time for the colleagues in the bank. It >>Decreases the complexity of projects, which is a huge theme here, especially at scale. I can imagine. I mean, my gosh, you're serving so many different people, it probably saves you time. Let's talk about regulation. What, how challenging is that for you as technologists to balance in all the regulations around banking and FinTech? It's, it's, it's, it's not like some of these kind of wild, wild west industries where we can just go out and play and prototype and do whatever we want. There's a lot of >>Rules. There's a lot of rules. And the problem is you have legislation and you have the real world. Right. And you have to find something in, they're >>Not the same thing. >>You have to find something in between with both parties on the stands and cannot adhere to. Yeah. So the challenge we had, basically we had to wide our, in our own container security standards to prove that the things we were doing were the white things to be in control as a bank because there was no market standard for container security. So basically we took some input from this. So n did a lot of good work. We basically added some things on top to be valid for a bank in Europe. So yeah, that's what we did. And the nice thing is today we take all the boxes we defined back in 2019. >>Hey, so you what it's, I guess, I guess the rules are a little bit easier when you get to help define them. Yep. Yeah. That it feels like a very good strategic call >>And they makes sense. Yeah. Right. Because the hardest problem is try to be compliant for something which doesn't make sense. Right, >>Right. Arnold, talk about, let's double click on namespace as a service. You talked about what that is, but give us a little bit of information on why I N G really believes this is the right approach for this company. >>It's protects for the security that developers doing things they don't shoot. Yeah. They cannot access their store anymore when it is running in production. And that is the most, most important. That is, it is immutable running in our platform. >>Excellent. Talk about both of you. How long have you, have you both been at I n G for a long time? >>I've been with I N G since September, 2001. So that's more than 20 years >>Now. Long time. Ana, what about you? >>Before 2000 already before. >>So both of your comment on that's a long time. Yeah. Talk about the culture of innovation that's at I N G to be able to move at such speed and be groundbreaking in what you're, how you're using technology, what, what's the appetite like at the bank to embrace new and emerging technologies? >>So we are really looking, basically the, the mantra of the bank is to help our customers get a step ahead in life and in business. And we do that by one superior customer service and secondly, sustainability at the heart. So anything which contributes to those targets, you can go to your manager and if you can make goods case why it contributes most of the cases you get some time or some budgets or even some additional colleagues to help you out and give it a try require from a culture perspective required open to trying things out before we reach production. Once you go to production. Yeah. Then we are back to being a bank and you need to take all the boxes to make really sure that we are confident with our customers data and basically we're still a bank but a lot of is possible. >>A lot. It is possible. And there's the customer on the other end who's expecting, like I said earlier, that they can access their data any time that they want, be able to do any transaction they want, making sure the content that's delivered to them is relevant, that it's secure. Obviously with, that's the biggest challenge especially is we think about how many generations are alive today and and those that aren't tech savvy. Yeah. Have challenges with that. Talk about what the bank's dedication is to ensuring from a security perspective that its customers don't have anything to worry about. >>That's always a thin line between security and the user experience. So I n g, like every other bank needs to make choices. Yes. We want the really ease of customers and take the risk that somebody abuses it or do we make it really, really secure and alienate part of our customer base. And that's an ongoing, that's a, that's a a hard, >>It's a trade off. That's >>A line. >>So it's really hard. Interesting part is in Netherlands we had some debates about banks closing down locations, but the moment we introduced our mobile weapon iPads, basically the debates became a lot quieter because a lot of elderly people couldn't work with an iPhone. It turned out they were perfectly fine with a well-designed iPad app to do their banking. Really? >>Okay. >>But that's already learning from like 15 years ago. >>What was the, what was the product roadmap on that? So how, I mean I can imagine you released a mobile app, you're not really thinking that. >>That's basically, I think that was a heavy coincidence. We just, Yeah, okay. Went out to design a very good mobile app. Yeah. And then looking out afterwards at the statistics we say, hey, who was using this way? We've got somebody who's signing on and I dunno the exact age, but it was something like somebody of 90 plus who signed on to use that mobile app. >>Wow. Wow. I mean you really are the five different generations living and working right now. Designing technology. Everybody has to go to the bank whether we are fans of our bank or we're not. Although now I'm thinking about IG as a bank in general. Y'all have a a very good attitude about it. What has kept you at the company for over 20 years? That is we, we see people move around, especially in this technology industry. Yes. Yeah. You know, every two to three years. Sometimes obviously you're in positions of leadership, they're obviously taking good care of you. But I mean multiple decades. Why have you stuck? >>Well first I didn't have the same job in I N D for two decades. Nice. So I went around the infrastructure domain. I did storage initially I did security, I did solution design and in the end I ended up in enterprise architecture. So yeah, it's not like I stuck 20 years in the same role. So every so years >>Go up the ladder but also grow your own skill sets. >>Explore. Yeah. >>So basically I think that's what's every, everybody should be thinking in these days. If you're in a cloud head industry, if you're good at it, you can out quite a nice salary. But it also means that you have some kind of obligation to society to make a difference. And I think, yeah, >>I wouldn't say that everybody feels that way. I >>Need to make a difference with I N G A difference for being more available to our consumers, be more secure to, to our consumers. I, I think that's what's driving me to stick with the company. >>What about you R Now? >>Yes, for me it's very important. Every two, three years are doing new things. I can work with the latest technology so I become really, really innovative so that it is the place to be. >>Yeah. You sort of get that rotation every two to three years with the different tools that you're using. Speaking of or here we're at Cuan, we're talking cloud native, we're talking Kubernetes. Do you think it's possible to, I'm coming back to the regulations. Do you think it's possible to get to banking grade security with cloud native Tech? >>Initially I said we would be at least as secure traditional la but last Tuesday we've proven we can get more secure than situational it. So yeah, definitely. Yes. >>Awesome. I mean, sounds like you proved it to yourself too, which is really saying something. >>Well we actually have Penta results and of course I cannot divulge those, but I about pretty good. >>Can you define, I wanna kind of double book on thanking great security, define what that is, thanking great security and how could other industries aim to Yeah, >>Hit that, that >>Standard. I want security everywhere. Especially my bank. The >>Architecture is zero privilege. So you hear a lot about lease privilege in all the security talks. That's not what you should be aiming for. Zero privilege is what you should be aiming for. And once you're at zero privileged environments, okay, who can leak data because no natural person has access to it. Even if you have somebody invading your infrastructure, there are no privileges. They cannot do privilege escalations. Yeah. So the answer for me is really clear. If you are handling customer data, if you're and customer funds aim for zero privilege architecture, >>What, what are you most excited about next? What's next for you guys? What's next for I n G? What are we gonna be talking about when we're chatting to you Right here? Atan next year or in Amsterdam actually, since we're headed that way in the spring, which is fun. Yes. >>Happy to be your host in Amsterdam. The >>Other way around. We're holding you to that. You've talked about how fun the culture is. Now you're gonna ask, she and I we need, but we need the tee-shirts. We, we obviously need a matching outfit. >>Definitely. We'll arrange some teachers for you as well. Yeah, no, for me, two highlights from this com. The first one was kcp. That can potentially be a paradigm change on how we deal with workloads on Kubernetes. So that's very interesting. I don't know if you see any implementations by next year, but it's definitely something. Looks >>Like we had them on the show as well. Yeah. So it's, it's very fun. I'm sure, I'm sure they'll be very flattered that you just just said. What about you Arnoldo that got you most excited? >>The most important for me was talking to a lot of Asian is other people. What if they thinking how we go forward? So the, the, the community and talk to each other. And also we found those and people how we go forward. >>Yeah, that's been a big thing for us here on the cube and just the energy, the morale. I mean the open source community is so collaborative. It creates an entirely different ethos. Arna. Ty, thank you so much for being here. It's wonderful to have you and hear what I n g is doing in the technology space. Lisa, always a pleasure to co-host with you. Of course. And thank you Cube fans for hanging out with us here on day three of Cuban Live from Detroit, Michigan. My name is Savannah Peterson and we'll see you up next for a great chat coming soon.