>> Narrator: theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (upbeat music) >> Hey, welcome back to the Fira in Barcelona. My name is Dave Vellante. I'm here with David Nicholson, day four of MWC '23. Show's winding down a little bit, but it's still pretty packed here. Lot of innovation, planes, trains, automobiles, and we're talking 5G all week, private networks, connected breweries. It's super exciting. Really happy to have Warren Jackson here as the Edge Gateway Product Technologist at Dell Technologies, and Scott Waller, the CTO of the 5G Open Innovation Lab. Folks, welcome to theCUBE. >> Good to be here. >> Really interesting stories that we're going to talk about. Let's start, Scott, with you, what is the Open Innovation Lab? >> So it was hatched three years ago. Ideated about a bunch of guys from Microsoft who ran startup ventures program, started the developers program over at Microsoft, if you're familiar with MSDN. And they came three years ago and said, how does CSPs working with someone like T-Mobile who's in our backyard, I'm from Seattle. How do they monetize the edge? You need a developer ecosystem of applications and use cases. That's always been the thing. The carriers are building the networks, but where's the ecosystem of startups? So we built a startup ecosystem that is sponsored by partners, Dell being one sponsor, Intel, Microsoft, VMware, Aspirant, you name it. The enterprise folks who are also in the connectivity business. And with that, we're not like a Y Combinator or a Techstars where it's investment first and it's all about funding. It's all about getting introductions from a startup who might have a VR or AI type of application or observability for 5G slicing, and bring that in front of the Microsoft's of the world, or the Intel's and the Dell's of the world that they might not have the capabilities to do it because they're still a small little startup with an MVP. So we really incubate. We're the connectors and build a network. We've had 101 startups over the last three years. They've raised over a billion dollars. And it's really valuable to our partners like T-Mobile and Dell, et cetera, where we're bringing in folks like Expedo and GenXComm and Firecell. Start up private companies that are around here they were cohorts from our program in the past. >> That's awesome because I've often, I mean, I've seen Dell get into this business and I'm like, wow, they've done a really good job of finding these guys. I wonder what the pipeline is. >> We're trying to create the pipeline for the entire industry, whether it's 5G on the edge for the CSPs, or it's for private enterprise networks. >> Warren, what's this cool little thing you got here? >> Yeah, so this is very unique in the Dell portfolio. So when people think of Dell, they think of servers laptops, et cetera. But what this does is it's designed to be deployed at the edge in harsh environments and it allows customers to do analytics, data collection at the edge. And what's unique about it is it's got an extended temperature range. There's no fan in this and there's lots of ports on it for data ingestion. So this is a smaller box Edge Gateway 3200. This is the product that we're using in the brewery. And then we have a bigger brother of this, the Edge Gateway 5200. So the value of it, you can scale depending on what your edge compute requirements are at the edge. >> So tell us about the brewery story. And you covered it, I know you were in the Dell booth, but it's basically an analog brewery. They're taking measurements and temperatures and then writing it down and then entering it in and somebody from your company saw it and said, "We can help you with this problem." Explain the story. >> Yeah, so Scott and I did a walkthrough of the brewery back in November timeframe. >> It's in Framingham, Mass. >> Framingham, Mass, correct. And basically, we talked to him, and we said, what keeps you guys up at night? What's a problem that we can solve? Very simple, a kind of a lower budget, didn't have a lot money to spend on it, but what problem can we solve that will realize great benefit for you? So we looked at their fermentation process, which was completely analog. Somebody was walking around with a clipboard looking at analog gauges. And what we did is we digitized that process. So what this did for them rather than being completely reactive, and by the time they realized there was something going wrong with the fermentation process, it's too late. A batch of scrap. This allowed them to be proactive. So anytime, anywhere on the tablet or a phone, they can see if that fermentation process is going out of range and do something about it before the batch gets scrapped. >> Okay. Amazing. And Scott, you got a picture of this workflow here? >> Yeah, actually this is the final product. >> Explain that. >> As Warren mentioned, the data is actually residing in the industrial side of the network So we wanted to keep the IT/OT separation, which is critical on the factory floor. And so all the data is brought in from the sensors via digital connection once it's converted and into the edge gateway. Then there's a snapshot of it using Telit deviceWISE, their dashboarding application, that is decoding all the digital readings, putting them in a nice dashboard. And then when we gave them, we realized another problem was they're using cheap little Chromebooks that they spill beer on once a week and throw them out. That's why they bought the cheap ones 'cause they go through them so fast. So we got a Dell Latitude Rugged notebook. This is a brand new tablet, but they have the dashboarding software. So no matter if they're out there on the floor, but because the data resides there on the factory they have access to be able to change the parameters. This one's in the maturation cycle. This one's in the crashing cycle where they're bringing the temperature back down, stopping the fermentation process, getting it ready to go to the canning side of the house. >> And they're doing all that from this dashboard. >> They're doing all from the dashboard. They also have a giant screen that we put up there that in the floor instead of walking a hundred yards back behind a whole bunch of machinery equipment from a safety perspective, now they just look up on the screen and go, "Oh, that's red. That's out of range." They're actually doing a bunch of cleaning and a bunch of other things right now, too. So this is real time from Boston. >> Dave: Oh okay. >> Scott: This is actually real time from Boston. >> I'm no hop master, but I'm looking at these things flashing at me and I'm thinking something's wrong with my beer. >> We literally just lit this up last week. So we're still tweaking a few things, but they're also learning around. This is a new capability they never had. Oh, we have the ability to alert and monitor at different processes with different batches, different brews, different yeast types. Then now they're also training and learning. And we're going to turn that into eventually a product that other breweries might be able to use. >> So back to the kind of nuts and bolts of the system. The device that you have here has essentially wifi antennas on the back. >> Warren: Correct. >> Pull that up again if you would, please. >> Now I've seen this, just so people are clear, there are also paddle 5G antennas that go on the other side. >> Correct. >> That's sort of the connection from the 5G network that then gets transmogrified, technical term guys, into wifi so the devices that are physically connected to the brew vats, don't know what they're called. >> Fermentation tanks. >> Fermentation tanks, thank you. Those are wifi. That's a wifi signal that's going into this. Is that correct? >> Scott: No. >> No, it's not. >> It's a hard wire. >> Okay, okay. >> But, you're right. This particular gateway. >> It could be wifi if it's hard wire. >> It could be, yes. Could be any technology really. >> This particular gateway is not outfitted with 5G, but something that was very important in this application was to isolate the IT network, which is on wifi and physically connected from the OT network, which is the 5G connection. So we're sending the data directly from the gateway up to the cloud. The two partners that we worked with on this project were ifm, big sensor manufacturer that actually did the wired sensors into an industrial network called IO-Link. So they're physically wired into the gateway and then in the gateway we have a solution from our partner Telit that has deviceWISE software that actually takes the data in, runs the analytics on it, the logic, and then visualizes that data locally on those panels and also up to their cloud, which is what we're looking at. So they can look at it locally, they're in the plant and then up in the cloud on a phone or a tablet, whatever, when they're at home. >> We're talking about a small business here. I don't know how many employees they have, but it's not thousands. And I love that you're talking about an IT network and an OT network. And so they wanted, it is very common when we talk about industrial internet of things use cases, but we're talking about a tiny business here. >> Warren: Correct. >> They wanted to separate those networks because of cost, because of contention. Explain why. >> Yeah, just because, I mean, they're running their ERP system, their payroll, all of their kind of the way they run their business on their IT network and you don't want to have the same traffic out on the factory floor on that network, so it was pretty important. And the other thing is we really, one of the things that we didn't want to do in this project is interrupt their production process at all. So we installed this entire system in two days. They didn't have to shut down, they didn't have to stop. We didn't have to interrupt their process at all. It was like we were invisible there and we spun the thing up and within two days, very simple, easy, but tremendous value for their business. >> Talk about new markets here. I mean, it's like any company that's analog that needs to go digital. It's like 99% of the companies on the planet. What are you guys seeing out there in terms of the types of examples beyond breweries? >> Yeah, I could talk to that. So I spent a lot of time over the last couple years running my own little IoT company and a lot of it being in agriculture. So like in Washington state, 70% of the world's hops is actually grown in Washington state. It's my hometown. But in the Ag producing regions, there's lack of connectivity. So there's interest in private networks because the carriers aren't necessarily deploying it. But because we have the vast amount of hops there's a lot of IPAs, a lot of hoppy IPAs that come out of Seattle. And with that, there's a ton of craft breweries that are about the same size, some are a little larger. Anheuser-Busch and InBev and Heineken they've got great IoT platforms. They've done it. They're mass scale, they have to digitize. But the smaller shops, they don't, when we talk about IT/OT separation, they're not aware of that. They think it's just, I get local broadband and I get wifi and one hotspot inside my facility and it works. So a little bit of it was the education. I have got years in IT/OT security in my background so that education and we come forward with a solution that actually does that for them. And now they're aware of it. So now when they're asking questions of other vendors that are trying to sell them some type of solution, they're inherently aware of what should be done so they're not vulnerable to ransomware attacks, et cetera. So it's known as the Purdue Model. >> Well, what should they do? >> We came in and keep it completely separated and educated them because in the end too we'll build a design guide and a starter kit out of this that other brewers can use. Because I've toured dozens of breweries in Washington, the exact same scenario, analog gauges, analog process, very manual. And in the end, when you ask the brewer, what do they want out of this? It keeps them up at night because if the temperature goes out of range, because the chiller fails, >> They ruined. >> That's $30,000 lost in beer. That's a lot to a small business. However, it's also once they start digitizing the data and to Warren's point, it's read-only. We're not changing any of the process. We augmented on top of their existing systems. We didn't change their process. But now they have the ability to look at the data and see batch to batch consistency. Quality doesn't always mean best, it means consistency from batch to batch. Every beer from exhibit A from yesterday to two months from now of the same style of beer should be the same taste, flavor, boldness, et cetera. This is giving them the insights on it. >> It's like St. Louis Buds, when we were kids. We would buy the St. Louis Buds 'cause they tasted better than the Merrimack Buds. And then Budweiser made them all the same. >> Must be an East coast thing. >> It's an old guy thing, Dave. You weren't born yet. >> I was in high school. Yeah, I was in high school. >> We like the hops. >> We weren't 21. Do me a favor, clarify OT versus IT. It's something we talk about all the time, but not everyone's familiar with that separation. Define OT for me. >> It's really the factory floor. You got IT systems that are ERP systems, billing, you're getting your emails, stuff like that. Where the ransomware usually gets infected in. The OT side is the industrial control network. >> David: What's the 'O' stand for? >> Operation. >> David: Operation? >> Yeah, the operations side. >> 'Cause some people will think objects 'cause we think internet of things. >> The industrial operations, think of it that way. >> But in a sense those are things that are connected. >> And you think of that as they are the safety systems as well. So a machine, if someone doesn't push the stop button, you'd think if there's a lot of traffic on that network, it isn't guaranteed that that stop button actually stops that blade from coming down, someone's going to lose their arm. So it's very tied to safety, reliability, low latency. It is crafted in design that it never touches the internet inherently without having to go through a security gateway which is what we did. >> You mentioned the large companies like InBev, et cetera. You're saying they're already there. Are they not part of your target market? Or are there ways that you can help them? Is this really more of a small to mid-size company? >> For this particular solution, I think so, yeah. Because the cost to entry is low. I mean, you talk about InBev, they have millions of dollars of budgets to spend on OT. So they're completely automated from top to bottom. But these little craft brewers, which they're everywhere in the US. Vermont, Washington state, they're completely manual. A lot of these guys just started in their garage. And they just scaled up and they got a cult kind of following around their beers. One thing that we found here this week, when you talk around edge and 5G and beer, those things get people excited. In our booth we're serving beer, and all these kind of topics, it brings people together. >> And it lets the little guy compete more effectively with the big giants. >> Correct. >> And how do you do more with less as the little guy is kind of the big thing and to Warren's point, we have folks come up and say, "Great, this is for beer, but what about wine? What about the fermentation process of wine?" Same materials in the end. A vessel of some sort, maybe it's stainless steel. The clamps are the same, the sensors are the same. The parameters like temperature are key in any type of fermentation. We had someone talking about olive oil and using that. It's the same sanitary beverage style equipment. We grabbed sensors that were off the shelf and then we integrated them in and used the set of platforms that we could. How do we rapidly enable these guys at the lowest possible cost with stuff that's at the shelf. And there's four different companies in the solution. >> We were having a conversation with T-Mobile a little earlier and she mentioned the idea of this sounding scary. And this is a great example of showing that in fact, at a relatively small scale, this technology makes a lot of sense. So from that perspective, of course you can implement private 5G networks at an industrial scale with tens of millions of dollars of investment. But what about all of the other things below? And that seems to be a perfect example. >> Yeah, correct. And it's one of the things with the gateway and having flexibility the way Dell did a great job of putting really good modems in it. It had a wide spectrum range of what bands they support. So being able to say, at a larger facility, I mean, if Heineken wants to deploy something like this, oh, heck yeah, they probably could do it. And they might have a private 5G network, but let's say T-Mobile offers a private offering on their public via a slice. It's easy to connect that radio to it. You just change the sims. >> Is that how the CSPs fit here? How are they monetized? >> Yeah, correct. So one of our partners is T-Mobile and so we're working with them. We've got other telco partners that are coming on board in our lab. And so we'll do the same thing. We're going to take this back and put it in the lab and offer it up as others because the baseline building blocks or Lego blocks per se can be used in a bunch of different industries. It's really that starter point of giving folks the idea of what's possible. >> So small manufacturing, agriculture you mentioned, any other sort of use cases we should tune into? >> I think it's environmental monitoring, all of that stuff, I see it in IoT deployments all over the world. Just the simple starter kits 'cause a farmer doesn't want to get sold a solution, a platform, where he's got to hire a bunch of coders and partner with the big carriers. He just wants something that works. >> Another use case that we see a lot, a high cost in a lot of these places is the cost of energy. And a lot of companies don't know what they're spending on electricity. So a very simple energy monitoring system like that, it's a really good ROI. I'm going to spend five or $10,000 on a system like this, but I'm going to save $20,000 over a year 'cause I'm able to see, have visibility into that data. That's a lot of what this story's about, just giving visibility into the process. >> It's very cool, and like you said, it gets people excited. Is it a big market? How do you size it? Is it a big TAM? >> Yeah, so one thing that Dell brings to the table in this space is people are buying their laptops, their servers and whatnot from Dell and companies are comfortable in doing business with Dell because of our model direct to customer and whatnot. So our ability to bring a device like this to the OT space and have them have that same user experience they have with laptops and our client products in a ruggedized solution like this and bring a lot of partners to the table makes it easy for our customers to implement this across all kinds of industries. >> So we're talking to billions, tens of billions. Do we know how big this market is? What's the TAM? I mean, come on, you work for Dell. You have to do a TAM analysis. >> Yes, no, yeah. I mean, it really is in the billions. The market is huge for this one. I think we just tapped into it. We're kind of focused in on the brewery piece of it and the liquor piece of it, but the possibilities are endless. >> Yeah, that's tip of the spear. Guys, great story. >> It's scalable. I think the biggest thing, just my final feedback is working and partnering with Dell is we got something as small as this edge gateway that I can run a Packet Core on and run a 5G standalone node and then have one of the small little 5G radios out there. And I've got these deployed in a farm. Give the farmer an idea of what's possible, give him a unit on his tractor, and now he can do something that, we're providing connectivity he had never had before. But as we scale up, we've got the big brother to this. When we scale up from that, we got the telco size units that we can put. So it's very scalable. It's just a great suite of offerings. >> Yeah, outstanding. Guys, thanks for sharing the story. Great to have you on theCUBE. >> Good to be with you today. >> Stop by for beer later. >> You know it. All right, Dave Vellante for Dave Nicholson and the entire CUBE team, we're here live at the Fira in Barcelona MWC '23 day four. Keep it right there. (upbeat music)

>> from Burlingame, California It's the Cube covering Suma logic illuminate 2019. Brought to you by Sumer Logic >> Hey, welcome back there. Ready Geoffrey here with the Cube where it's suma logic illuminate 2019. We're here >> at the Hyatt Regency San Francisco Airport is about 809 100 people packed house in the keynote earlier this afternoon. Really excited tohave. The guy that was >> running the whole show was running the whole show here for this company. He's remain Sayer, >> the president and CEO of To Malachi Remain great to see you again. You too. Thanks. Absolutely. So 30 year. The show Second year of us being here. Wonder if you could just kind of reflect on how this thing is growing. >> Yeah. I mean, I think it's really a testament to the community more so than sumo, and we've seen a lot of growth naturally, because of where customers are with their own adoption of technologies such as cloud, but also transformations that they're going through like digital transformation, cloud transformation so naturally that allows for more audience of people to attend conference like this. Because this is not a sales marketing conference. This is a user conference. And as evidenced by the fact that 60 plus percent of the content is users themselves in the community present. >> Right? And you talked about the theme is really this intelligence gap, which, which was really a key piece of the key note. And it's interesting because talking about data in huge amounts of data flow, exponential growth and types of data, flow of data, sources of data and your data is just data until it turns into information. And then if it turns into good information, that actually could maybe turn into some intelligence and some action that you can do something with. But there's no person that has the ability to manage the data flows now that we're starting to see. So you guys are really coming at that at the core? You've been at it for a long time. You made some great early on bets being cloud native and now really starting to see the benefits as this exponential growth of data just hits everybody >> you're spot on, I think, um, you know, maybe to add to that, I think the challenge that we see despite the tsunami of data growth, is that a lot of organizations still struggle because the lacked ability to be able to share the insights and intelligence they glean from this data. So a lot of things we spoke about the key note today was the whole notion of the intelligence gap that exists. And that's predicated on the fact that you know, we're all going through some sort of transformation or migration or business model change. And with that comes five challenges that we talked about with respect to continues intelligence we internally has actually referred to as a challenge of minding the gap of intelligence trap because we need to help our customers become intelligent and collaborate, communicate much more effectively by virtue of what we've become that what we've become is that trusted partner, that data steward that is sitting on all this valuable insights that we need to be able provide continuously to our community of users. >> Right, if you talked about it really out along three different metrics, right, the operations metrics, which is probably what people think of top of mine security metric on then, as well as the business metric. And, you know, we had a Robert Parker on earlier from smart thing Samsung Smart Things, and he made an interesting comment that they are pervasive users of Suma logic within the company, which I thought was really interesting because everyone's chasing innovation. How do you get innovative? I think one of the core ways, as you give more people more access to more data and the tools to actually do something with it. That seems to be a big piece of the of the smart thing story. And that's really a big part of your guys. Messaging. >> Yeah, I mean, I think unlike other vendors who have restrictions on adoption and usage on or charging by user model, you know, we're trying to make sure we tear those silos down on one of the nature's by nature. One of things you have to do is provide ubiquitous access, and second thing you have to do is built to dress all different types of data so you can get value for all those users and ubiquitous access. And so you hear about that through not just smart things, but a lot of other customers and partners that are here today because that's unlike the old models, >> right? Right. It's interesting, right? Minds, we backed you know, 97 97 98 99 when first started seeing people build Web applications. And they had all these pricing models based on, you know, cores and CP use because it was based on how many employees were inside the inside the walls and would have access to the applications. And they try to apply this to to a public Web page. It doesn't work. Still see some of that nasty legacy stuff, though, >> right? And would now it was 20 years later. So you made >> a big announcement today about really changing your pricing model. Two more fit the realities of the world in which we live. >> Yeah, look on the surface. Why it seems revolutionary. It's not. It's evolutionary for sumo. It's something we've been doing since we first started. For example, we always provided a service that charges an average for the month, not for the penalty. You're going over a day we didn't charge for user's because that's antiquated model. More importantly, we actually provide in an economic model all along the mere the business model of all these companies. So the more you ingest and use the lower your cost become not more right. And so the things we announced today is a further commitment that we have been making to the community and effectively taken the headache away from them because he looked at these other tools, for example, that provide observe ability for monitoring or for security. You have to go calculate, count the licenses. You have to go look at the number data point for a minute. You have to look at the number nodes and who wants to manage software you want to manage Service's. And so what we've done has really taken the next license taken existing licensing mall that we have to the next level and providing a credit based system so that you can flex and choose what you want to use in a given day and give a month and given Pierre recycle across a new suite of packing ages or a suite of products that we brought to market >> right or whatever, whatever you are optimizing for that particular day. That particular moment, that particular business >> but also ties or something you mentioned earlier it it actually helps tear down those silos that other vendors air creating because it provides ubiquitous access to all users for all different types of data, right? And instead of trying to keep those silos and separation that exists, that further challenges intelligence gap that we're seeing in intelligence. Economy, >> right, Right. What? Another great slide. I thought earlier in the keynote was given by Anheuser Busch, and he talked about his security infrastructure and all different layers of security in the solution that he has for, you know, front kind of front door and fishing, etcetera, etcetera. But the great thing is, you basically crossed all those applications stack and and it's a pretty interesting position for you guys to be in to be able to integrate with all these other kind of point solutions that make up parts of the puzzle and to bring it all back and to still have kind of this one ubiquitous Data Analytics platform to go on and do stuff with that. >> Yeah, I mean, I think it's truth be told, something we've been doing for a long time. I think the visual that you saw there is the challenged a lot of our customers have, and specifically they have these silos >> of >> endpoint or firewall or email or whatever else, and it could only make sense of it by leveraging the monitoring of those silos to an intelligence platform like sumo. And so the same thing that you saw in security with Anheuser Busch being able to leverage the silos into intelligence platform for security. We see in the monitoring space for developers and operations team so they'll have silo tools. But observe ability, is not it. You need continuous reliability, and therefore you need to be able to take all those different types of dead and signals, just like you saw on security for the different types of infrastructure and applications that your manager aging and provide an intelligence based system and service, not a monitoring based on the system of service. >> Right? Another big trend that's happening. You guys were riding this wave and you're Jennifer up from from Google Cloud and she she had the same presentation on Antos. I think at the Google Cloud platform, someone earlier today, you know the Mo Mentum behind Hybrid Cloud as kind of the whipsaw. You know, it's all jump into public and then let's not jump in and its hybrid and its multi. The fact of the matter is, everything's going to work supposed to be, which is its workloads Pacific and the works load should run where the workload should run Really a great moment, um, for you guys to be ableto leverage because regardless of where the work flows running based on where it should run, I need to see it in a unified front. Back at the back of the ranch. >> Have a Jeff. I think this is what we saw even last year when we put the continuous intelligence report out, then let alone the changes we saw this year. For example, we saw Container Technologies moved from development to production last year in north of two ex growth. Now we're seeing orchestration technologies like Kubernetes more than two Ex Growth. And what's driving the multi cloud common that you made is because the customers want flexibility and choice of where those work clothes run. Historically, they have been able to do that until now. Leveraging contain orchestration, technology that builds an abstraction layer from the eye. Astor infrastructure is a service later, and obviously a testament to what Google's been doing with an throws in the partnership we have with them. Tow develop and integrate things for anthros. Ston service mesh. >> Yeah. So what's next? What do you looking for? I can't believe we're almost done with 2019. It still shocks me every time I flipped a calendar. >> What? Your priorities going forward? >> Another great event. 2020 year of insight and all knowledge. What we're saying we're gonna be, >> uh >> you >> know, we started down this journey before the market was there, and I think the unique position and fortunate position that we're in right now is Maura, Maura, that market opportunities to us and the community's getting more powerful and stronger day by day and year by year. So we're very early innings of this honestly. And so what do we see? Going forward to your question is a lot of the execution of our strategy that we set out a while ago to build the only continuous intelligence platform. And more importantly, the new category of software called into continues intelligence. That's really mirroring the OMB operating model and economic model of every single digital business that needs to thrive, not just survive >> right in an era of exponential growth data, complexity, sources, types, which is ah, good place to be all right. Well, we're mean. I know you're super busy. Thanks for taking a few minutes. And congratulations on a great show for sure. All right, >> ease remain. I'm Jeff. You're watching the Q word. Suma logic illuminate 2019. >> Thanks for watching. We'll see you next time.

>> Announcer: Live, from San Francisco. It's The Cube, covering Oracle Open World 2016. Brought to you by Oracle. Now, here's your host, John Furrier and Peter Burris. >> Hey, welcome back everyone, we are live here in San Francisco. This is SiliconANGLE Media's The Cube. It's our flagship program, we go out to the events and extract the signal from the noise. I'm John Furrier, the CEO of SiliconANGLE Media, joined by co-host Peter Burris all week. Three days of wall-walk of day three. He's the head of research at SiliconeANGLE Media Inc., as well as the general manager of Wikibon research. Our next guest is Roddy Martin, VP of SC Supply Chain Cloud Product Marketing at Oracle. Welcome to The Cube. >> Thank you very much for the opportunity. I look forward to the discussion. >> Thanks for coming on. Really want to hear your thought leadership around the supply chain transformation, because it might be a little bit bumpy depending upon your perspective. But is a huge opportunity going on in every single theater of where software used to be a point solution. The cloud is now an opportunity for customers to think differently, and is a catalyst for essentially a business model change as well as a fundamental data-driven change. Your thoughts on this? What do you see going on? What are the key inflection points? >> So a very interesting part of my background is I came out of the brewing industry in South Africa. and then I led the supply chain practice at AMR Research, which today is Gartner. And we did a lot of studies on, what are companies doing to lead this transformation? Because it's a transformation of the interim business operating model of a company. This is not stitching data together in the traditional supply chain system sense. So one of the very first foundations that is really fundamental, and Gartner has done a great job of carrying the search forward, is the idea that every company progresses to an interim operating model in five stages of capability, and every one of those builds on the other. So they're either reacting in stage one's problem and never saw the shortage coming and ran out of product. Stage two is I performance improve around projects. Stage three is I drive functional excellence. And stage four I start working as an engine outside an operating model. In other words, I'm driving the business from what's happening in the market and I'm making sure that supply is matching demand. So it's very interesting and it's very important to consider that as the base foundation for this whole discussion. >> So that outside is interesting, we've heard this before, a lot of people are going that way, but there's no shortcuts. Can you talk about, cause you talk about the endpoint is then outside-in. >> Right, when you're operating as a demand-driven interim supply channel operating model, you can't run out of supply, right? So if you saw a change happening in the marketplace but there's nothing to supply, you've really just messed up the business. And so, each of these stages builds on every other stage. So functional excellence is: Am I good at planning? Am I good at product management? Am I good at logistics? Because those are the foundations for operating in the interim business model. This is why the Oracle's blanching in the cloud, in fact all of Oracle's developments in the cloud are so important because you're effectively building a new process oriented operating model that spins the entire business. If I started off with ERP systems and then I put logistics in place and tied it together, there's all sorts of disconnects in the business. When you pick it up in cycle times, you pick it in disconnect sometimes, they don't see changes to the marketplace for weeks. So, this overarching end to end supply chain operating model in the cloud is a fundamental enabler. >> So how do you gauge a customer? First of all, I buy everything that you said, but I want to bring up a point, because it seems to me that the theme of Oracle OpenWorld that traditional applications and I won't say, I'll just say the word Silo just to use it as a point, has been a specific domain specific thing. But to be end to end and be outside-in, which is the end game, you have to know how to talk and integrate with other systems which might have been a problem if you built the most badass end to end system. >> That is a part of the challenge and in fact, a lot of companies that I've worked with over the 15 years I've been researching this, they get stuck for that very reason. In other words, this is a re-engineering of the whole IT infrastructure versus having a thousand consultants come in and tie all my data together over a question of four years and move 15 instances of whatever system you want to one. >> So, if I question on the journey thing, you mentioned thousands of consultants, which customers are now seeing. They want faster mile posts, they want to see faster agility but a lot of the customers actually outline the journey for the customer. So they're saying, here's your journey and they shorten the mile posts for the deliverables. But they're the one getting paid for it so is that the right model, should they be outlining the journey for the customer? >> And they are. It's been very interesting because I was a partner with a major global consulting company for four years and I've been mixing with them here, they suddenly recognizing that this path to the cloud is something they've better get on the bandwagon because they're not going to have a thousand consultants deploying whatever ERP system you talk about as the future of IT. So, what's happening is the business is having much more of a say in this fast deployment, fast time to value, putting these new-- >> So they're driving the journey for parameters? >> They are gearing up for this new journey, the consultants are. >> So, let's get to the fundamentals behind all this and ask a question about it. At the end of the day, digital technologies give customers an option to do their journeys very differently whether in a B2B sense or a consumer sense. And as they use digital technologies, they're also giving data up and so we have now a combination where customers are getting something out of digital, they are demanding it as part of the engagement model. They are giving up data along the way, and the technologies for sensing and doing something with that data in business are now, we're not figuring out how that impacts business design, process design, and offering design. >> So, that's stage 4S, what we talk about is people, process, and technology versus, in the past, when you had stage one, two, and three. People as one set of projects, process as another set of projects, and technology as another set of projects. >> Yeah, I may or may not take some middlings with the model you put out, but it does matter. At the end of the day, what is driving this increasingly is that it used to be that the dominant consideration in, I think, and I'm testing you, the dominant consideration was assets. Where is the physical asset, where are the materials, where is the machine, and we'll focus our returns on this things and then presume that there's a demand for it and now we're getting all this data about demand and that is having an impact on how we talk about arranging the assets. >> That is the inside-out to outside-in. So, let me give you an example without mentioning companies. A major retailer and a major pharmaceutical company. They share pollen data, they share weather data, they mine Facebook to find out what are people saying about allergies, let's say in New England. And the ragweed's busting and they say, do we have the right levels of inventory, and they're moving inventory to make sure that people who aren't on Facebook are saying we can't buy this particular product. They're moving inventory, that's the difference. >> So, they're sharing data amongst themselves. >> Yes, and they're collaborating between retailers. >> Arguably a similar example, and a retailer that's actually not moving inventory but moving pointers and offering new channel options so that someone decides may not, that they know somebody's going to come into the store, the size may not be there but they can still get it to them that day. >> So, it's very interesting, Procter and Gamble, who I did a lot of work with, and this is public domain information, the CEO drove two fundamental transformation messages in the business. And they called it the two moments of truth. He said, we will always have our product when we say we've got a product. So, if we promote a new product, the consumer goes to the shelf, it will be there. Moment of truth number two, we understand why consumers choose and use our products. And you don't fix number two until you fix number one because if I wanted a small tube of toothpaste and I went in and there were only big ones, it's the wrong buying signal. So, what you're seeing is that whole flip to measuring what the market's looking for and shaping their demand and then making sure that the assets and the supply system is geared to deliver. >> Right, I want to ask you a question. First of all, I love that point, I love your point about the data, but here's the question: cause supply chain has been very instrumentation drive, okay, and that certainly is transforming but now you mention Procter and Gamble. We are living in an era where, in the history of business, you can actually now potentially measure everything. So how does that impacting the reconfiguration of the business model? I mean, Procter and Gamble has those moments of truth, every company will have a moment of truth which is, everything is now measurable so, advertising to employee things and everything. >> So let's take the asset story versus the on shelf thing, right, so when I have assets and I'm getting all the data out of my assets, what am I doing with all of that data, right? Because it's not connected to demand. What I got to know is what demand data do I really want to be able to move my assets to the right place. >> Peter: By the way, the shelf is an asset. >> Of course it is, yes. It's a sensing point and it's an asset. They own it, they replenish that shelf. So the point is, data is everywhere and now these, the consulting and the BPM organizations supporting and companies doing their own business process manner, they got to know what data is really important and what data from the outside-in is going to allow me to leverage a new operating model for my business and become digital. >> So, this is really awesome, I was talking with an Oracle executive last night at one of their customer parties and we had a conversation around this data sharing. This is a new, different behavior. This is a theme of the show that no one's really talking about but it's in plain sight which is there is a data sharing aspect of systems and vendors and companies. >> Roddy: That's why the cloud is so important. >> John: This is now impacting everything. >> Everything. >> How do companies go forward and do this? What are you seeing, is there a best practice, is there a starting point? Is there a five step process on that? >> Well, first of all, these transformations are being lead by the C level executive team in a business. This is now longer somebody who decides to buy a new IT system and plug it in to the business. So, the business is saying, how do we change the operating model of the way we work, right? So, and then, what are the capabilities, and this is where that five stage model comes in, what capabilities do we need to look at building over the next three years so that we can operate in this intent way because you can't wake up tomorrow and go from an inside-out asset driven business to an outside-in demand driven business in two weeks. It ain't going to happen. >> So what's the progression? What's the progress bar look like when you have that moment of an epiphany and say, you know, I'm the CEO-- >> What's the earning point of the business? If it's Procter and Gamble, I want X number of one billion dollars brands. If you're a pharmaceutical company, you want to launch brand new drugs and you want to do it at half the price and half the speed that you're used to. It's the business articulating, this is why the leadership teams are so fundamental, articulating what's the burning platform and then translating that back into the capabilities-- >> So you get a reverse engineer. >> Outside-In. >> Outside-In, I love it. >> The way our research says it, and it's very similar but I want to test this because it's, we say start with context. >> Yes. >> What are you going to do with your customer that you have to do better than everybody else? And then identify the community that you're going to do it with and identify the capabilities that are going to delight that community. So it's context, community, and capabilities. >> Now here's the context, further piece to context. If context changes, how quickly do I sense that change and how fast can I respond to that change? Because if I've got all my asset capabilities and my supply capabilities locked into one set of context and that changes and I now have to re-engineer my whole business, I may lose the whole show in the process. I got to see those changes as they are happening, literally in real time. This is where the internet of things, this is where demand shaping, demand sensing, retailers collaborating, supplies connected into supply chain, everybody sharing that information and the fact that not many people, they don't know how to do it. The culture of business is not yet at the points-- >> That's why the measurement thing I brought up, I mean Procter and Gamble, they used to say to their agencies, we know that 50% of our advertising is good, we don't know which half. So now they can measure it all just like in every other aspect so this is where the business model-- >> You also have to be careful about whether or not, again going back to context changes, measurements change, data can blow you away. You have to be very smart about how you do it so a lot of these intelligent things, machine learning, how the models get built, how the insides get delivered, all become very very important. Very quickly, I have two quick questions for you. One is really approximate to the conversation, one less so but the approximate one: IOT. IOT is, has many many applications. Certainly turning analogue data into digital data so you can build models is a crucial piece of it. But it also has another implication in how you enact the output of that model back into the real word. How does supply chain and IOT come together? >> So if you look at the studies that are being done by Oracle and Gartner et cetera on what's important to the supply chain, two things come up. One is visibility and the other is analytics. Right, so there's tons of data available, to your point just now. That data could cause massive noise to the business unless you know what you're looking at. I know companies that will say, 95% visibility of changes on their demand side is good enough but I'm good enough on the supply side to be able to adjust. But you got to know which data to look at. So I'm looking at on shelf. I'm looking at what consumers are choosing and using, I'm looking to see what of my contract manufacturers-- >> Peter: Analyze key constraints. >> Bingo, so it's not about, I think what we're all going to have to learn in the internet of things is we need, again, a cloud based internet of things platform that does the analytics. >> Because we can rewire things faster. >> Exactly, you can adjust the business to new scenarios based on what you're reading from the demand side and what you're reading from the supply side. >> So you're a great foil for my second question. My second question is you look back at the history, or the recent history let's call it, of strategy, very asset based, Porter said pick the industry that has the best returns, pick your position in that industry, then choose your games based on the five factor analysis that you want to play to get to that position. Very asset oriented, we're in control, that's going to dictate how things change. What you just suggested was a very very different way of thinking about strategy. >> Same fundamentals. It's the same fundamentals but it's allowing yourself to adjust those fundamentals based on what's happening in the market place. >> Peter: But you're not going to base it on just the assets. >> No, we're not going to base it on the assets unless you've focused on, like if you're an engineering company and that's all you make is machines, you can't suddenly start producing toothpaste, for example. There are, that's why I say it's a reconfiguration of those same principles but flexible enough to meet demand. >> So how does, how does the world of design and the world of strategy start to come together in C suite? >> Fundamentally, because it's the voice of the customer that starts to count. It's the voice of the customer that dictates the strategy. So if my customers don't want green Guinness for Saint Patrick's Day, don't make any, because it's going to hang around and get thrown away, right? So, the voice of the customer determines what's happening on the demand side and the supply side has to be agile enough to meet that need. >> So, I would suggest keep Guinness the way it is because it's damn good the way it is, so personally I would agree on the Guinness comment. No green Guinness. >> So, what's the South Africa beer? >> Castle Lager. Well, SAB, South African Brewery, has been bought by Anheuser-Busch InBrev, a massive big giant. >> We love beer and if there's any beer sponsors out there, we're happy looking for our Budweiser. We want a, maybe an IPA in there. Roddy, thanks for spending the time, coming in with you, appreciate it. Some thought leadership here on Reconfiguration and looking at some of the nuances that are really going to impact the buyers here on The Cube. Oracle Open will be back with more live coverage from SiliconANGLE's The Cube after this short break.