>> Announcer: From around the globe, it's theCUBE with digital coverage of AWS Public Sector Partner Awards. Brought to you by Amazon Web Services. >> Hi friend, welcome to this CUBE coverage of AWS Public Sector Partner Awards Program. I'm John Furrier your host of theCUBE. We've two great guests here, Travis Hartman Director of Analytics and Weather at Maxar Technologies, and Vijay Tallapragada who's the Chief Modeling and Data Assimulation Branch at NOAH. Tell us about the success of this. What's the big deal? Take us through the award and why Maxar. What do you guys do? >> Yeah, so Maxar is an organization that does a lot of different activities in earth intelligence as well as space. We have about 4,000 employees around the world. One side of the economy works on space infrastructure actually building satellites, and all the infrastructure that's going to help get us back to the moon, and things like that, and then on the other side we have an earth intelligence group which is where I sit, and we leverage remote sensing information, earth science information to help people better understand how and what they do might impact the earth, or how the earth, in its activities, might impact their business mission or operations. So what we wanted to set out to do is help people better understand how weather could impact their mission, businesses, or operations. A big element of that was doing it with speed. So we knew NOAH had capabilities of running numerical weather prediction models and very traditional on-prem, big, beefy, high performance supercomputers, but we wanted to do it in the cloud. We wanted to use AWS as a key partner. So we collaborated with Vijay and NOAH and his teams there to help pull that off. They gave us access, public domain information but they showed us the right places to look. We've had some of our research scientists talkin' and yeah, after a pretty short effort, it didn't take a lot of time, we were able to pull something off a lot of people didn't think was possible. And we got pretty excited once we saw some of the outcomes. >> Travis, Vijay was just mentioning the relationship. Can you talk about the relationship together? Because this is not your classic Amazon Partner client relationship that you have. You guys have been partnering together, Vijay and your team, with AWS. Talk about the relationship and how Amazon played because it's a unique partnership. Explain in more detail, that specific relationship. >> Yeah, with Maxar and AWS, our partnership has gone back a number of years. Maxar being a fairly large organization, there's lots of different activities. I think Maxar was the first client of AWS Snowmobile where they had the big tractor trailer backed up to a data center, load all the data in, and then take it to an AWS data center. We were the first users of that 'cause we had over a hundred petabytes of satellite imagery in an archive that just movin' it across the internet it'd probably still be goin'. So the Snowmobile was a good success story for us but just with the amount of data that we have, the amount of data we collect every day, and all the analytics that we're running on it, whether it's in an HPC environment or the scalable AIML, we're able to scale out that architecture, scale out the compute, the much easier dynamic and really cost-effective way with AWS 'cause when we don't need to use the machines, we turn 'em off. We don't have a big data center sittin' somewhere where we have to have security, have all the overhead costs of just keeping the lights on, literally. AWS allows us to run our organization in a much more efficient way. And NOAH, they're seeing some of that same success story that we're seeing, as far as how they could use the cloud for accelerating research, accelerating how the advancement of numerical weather prediction from the United States can benefit from cloud, from cloud architecture, cloud compute, and things like that. And I think a lot of the stuff that we've done here at Maxar, with our HPC solution in the cloud is something that's pretty interesting to NOAH and it's a good opportunity for us to continue our collaboration. >> If I could drill down on that solution architecture for a minute, how did you guys set up the services and what lessons did you learn from that process? >> We're still learnin' is probably the short answer, but it all started with our people. We have some really strong engineers, really strong data scientists that fundamentally have a background in meteorology or atmospheric science, so they understand the physics of, you know, why the wind blows the way it does and why clouds do what clouds do. But we also, having a key strategic partnership with AWS, we were able to tap into some of their subject-matter experts, and we really put those people together and come up with new solutions and new, innovative ideas, stuff that people hadn't tried before. We were able to steer a little bit of AWS's product roadmap as far as what we were tryin' to do and how their current technology might not have been able to support it, but by interacting with us, gave them some ideas as far as what the tech had to move towards, and then that's what allowed us to move in a pretty quick fashion. It's neat stuff, technology, but it really comes down to the people. I feel very honored and privileged to work with both great people here, at Maxar, as well as AWS, as well as bein' able to collaborate with the great teams at NOAH. It's been a lot of fun. >> Well Travis, got a great example, I think it's a template that can be applied to many other areas, certainly even beyond. You've got a large scale, multi-scale situation, there. Congratulations. Final question, what does it mean to be an award winner for AWS Partner Awards? As part of the show, you're the best-in-show for HPC. What's it like? What's the feeling? Give is a quick stub from the field. >> Yeah, I mean, I don't know if there's really a lot of good words that can kind of sum it up. I shared the news with the team last night and you know, there were a lot of, lot of good responses that came from it. A lot of people think it's cool, and at the end of the day, a lot of people on our team took a hobby or a passion of weather and turned it into a career. And being acknowledged and recognized by groups like AWS for best solution in a particular thing, I think we take a lot of that to heart and we're very honored and proud of what we're able to do and proud that other people recognize the neat stuff that we're doin'. >> Well, certainly takin' advantage of the cloud which is large scale, but you're on a great wave, you've got a great area. I mean, weather, you talk about weather, it's exciting, dynamic, it's always changing, it's big data, it's large scale. So you got a lot of problems to solve and a lot of impact too, when you get it right. So congratulations on an excellent-- >> Thank you very much. >> Great mission. >> Thank you. >> Love what you do, love to followup again and maybe do another interview, and talk about the impact of weather and all the HPC kind of down the road. Travis, thank you very much. >> Thank you, appreciate it. >> Good to see you. >> Thank you, glad to be here. >> So NOAH, National Oceanic Atmospheric Administration, National Weather Center, National Center for Environmental Predictions, Environmental Modeling Center, that's your organization. You guys are competing to be the best in the world. Tell us what you guys do at a high level, then we'll jump into some of the successes. >> So the National Weather Service is responsible for providing weather forecasts to save lives and property, and improve the economy of the nation. And as part of that, the National Weather Service is responsible for providing data and also the forecast to the public and to the industry. We are responsible for providing the guidance on how they create the forecasts. So we are, at the Environmental Modeling Center, the nation's finest institute in advancing our numerical weather prediction modeling, government, and a nucleation of all the data that's available from the world to initialize our models and provide the future state of the atmosphere from hours all the way to seasons and years. And that's the kind of the range of products that we download and provide. Our key for managing the emergency of services and hazard management and mitigation, and also improve in the nation's economy by preparing well in advance, for the future events. And it's a science-based organization and we have world-class scientists working in this organization. I manage about 170 of them at the Environmental Modeling Center. They're all PhDs from various disciplines, mostly from meteorology, atmospheric sciences, oceanography, land surface modeling, space weather, all weather-related areas, and the mathematics and computer science. And we are at the stage where we are probably the most doubled up, advanced modeling center that we use almost all possible computational services available in the world, so this is heavily computational in terms of use of data, use of computers, use of all the power that we can get, and we have a 3.5 protoflop machine that we use to provide these weather forecasts. And they provide these services every hour for some census like we see the weather outbreaks and for every three hours for hurricanes, and for every six hours for the regular weather like precipitation, the temperature forecasts. So all the data that you see coming out from either the public media or the government agencies, they all are originated in our center and disseminated in various forms. And I think NOAH is the only center in the world that provides all this information free of cost. So it is a public service organization and we pride in our service to the society. >> Well, I love your title, Chief Modeling and Data Assimulation title, branch over all these organizations. This is, weather's critical. I want to get your thoughts 'cause we were talking before you came on about how the hurricane Katrina was something that really kind of forced everyone to kind of rethink things. Weather is an evolving system so it's always changing. Either there's a catastrophe or something happens, or you're trying to be proactive, predicting say, whether it's a fire season in California, all kinds of things goin' on. It's always hard to get a certain prediction. You have big jobs, there's a lot of data, you need horsepower, you need computing, you need to stand up some HPC. Take us through the thinking around the organization and what's the impact that you see, because weather does have that impact. >> So traditionally, you know, as you mentioned there are various weather phenomena that you described like the fiber of the hurricanes, the heavy precipitation, the flooding, so we download solutions for individual weather phenomena. And we have grown in that direction by downloading separate solutions for separate problems. And very soon, it became obvious that we cannot manage all these independent modeling systems to provide the best possible forecasts. So the thinking had to be changed. And then there is another bigger problem is that there's a lot of research going out in the community, like the academic institutes, the universities, other government labs. There are several people working in these areas and all their work is not necessarily a coordinated government act duty, that we cannot take advantage, and there are no incentives for people to come and contribute towards the mission that we are engaged in. So that actually prompted to change the direction of thinking, and as you mentioned, hurricane Katrina was an eye-opener. We have the best forecasts, but the dissemination of that information was not probably accurate enough, and also there is a lot of room for improvement in predicting these catastrophic events. >> How are you guys using AWS? Because HPC, high performance computing, I mean, you can't ask for more resources than the massive cloud that is Amazon. How has that helped you? Can you take a minute to explain, walk us through AWS partnership? >> There are a few examples I can cite, but before then, I would really like to appreciate Travis Hartman from Maxar who is probably the only private sector partner that we had in the beginning. And now, we are expanding on that. So we were able to share our immunity cords with Maxar and with our help, they were able to establish this entire modeling system as it is done in operations at NOAH. They were able to reproduce our operational forecasts using the cloud resources and then they went ahead and did even more by scaling the modeling systems as they can run even faster and quicker than what NOAH operations can do. So that gives you one example of how the cloud can be used. You know, the same forecast that we produce globally, which will take about eight minutes per day, and Maxar was able to do it much faster, like 50% improvement in the efficiency of the cords. And now, the one advantage of this is that the improvements that Maxar or other collaborators are using our cords, that they're putting into the system, are coming back to us. So we take advantage of that in improving the efficiency in operations. So this like a win-win situation for both of what part is fitting in the R&D and what using in operations. And on top of it, you can create multiple conflagrations of this model in various instances on the cloud where you can run it more efficiently and you can create an ensemble of solutions that can be catered to individual needs. And the one additional thing I wanted to mention about the user cloud is that this is like when you have a need, you can surge the compute, you can instantiate thousands of simulations to test a new innovation, for instance. You don't need to wait for the resources to be done in sequential manner. Instead, you can ramp up the production of these equipments in no time, and without worrying about, of course, the cost is a factor that we need to worry about, but otherwise the capacity is there, the facilities are there to take advantage of the cloud solutions. >> Well Vijay, I'm very impressed with your organization. I'd love to do a followup with you. I love the impact that you're doing. Certainly, the weather impacts society from forecasting disasters and giving people the ability to look at supply chain, whether it's planning for potentially a fire season or a water shortage, or anything goin' on, there. But also it's a template. You are succeeding a new kind of way to innovate with community, with large scale, multi-scale data points, so congratulations. >> Thank you. >> Thank you very much. I'm John Furrier here, part of AWS Partner Awards Program, best HPC solution. Great example, great use case, great conversation. Thanks for watching. Two great interviews here, as part of AWS Public Sector Partner Awards Program. I'm John Furrier. The best-in-show for HPC solutions, Travis Hartman, Maxar Technologies, and Vijay Tallapragada at NOAH, two great guests. Thanks for watching. (soft electronic music)

>> From around the globe it's theCUBE, with digital coverage of AWS Public Sector Partner Awards brought to you by Amazon Web Services. >> Hello everyone. Welcome to the special CUBE coverage Of AWS Partner Awards Show. I'm John Furrier, host of theCUBE. We're here in our Palo Alto, California studio doing the remote interviews with our quarantine crew. Obviously during this time of COVID we're remote with the best Remote Work Solution Award for AWS Partner Awards goes to Tyler Technologies and the City of Alvin Municipal Court, and we have Sandy Peters, Vice President General Manager of Virtual Courts, an Incode court system. Sandy is here to talk about that and Sonya Cates, who's the City of Alvin's Municipal Court Court Administrator. Welcome and congratulations for the Best Remote Work Solution. We're remote! Congratulations. >> Thank you. >> (chuckles) Thanks, John, thanks. >> Okay so Sandy I'll start with you. Tyler Technologies, you're the General Manager of the Incode Court. This is a solution that you're deploying with the city of Alvin to do some things. Take a minute to explain what you guys are doing together, what does your group at Tyler do and how is it working with City of Alvin? >> Yeah John, Tyler Technologies is just completely focused on local, state and federal government software and services and particularly, the Incode court application focuses on municipal court, which is what Sonya is the Court Administrator for in Alvin. We have about 900 clients across the US that do that same thing. We had this idea about coming up with a remote solution for ability for someone to, instead of having to go to court to see a judge that they could do that remotely and really have the same experience and so we sort of launched off on that and worked with several different of our clients and came up with a way for that to happen. Sonya got involved in it very early on and has been instrumental in helping us continue to make it successful. >> Sonya, talk about the City of Alvin's municipal court system. Obviously with COVID people are sheltering in place and they're not moving around much. You have to have a solution. Talk about the partnership with Tyler. How did this come together, how do you guys work? Take us through that. >> Well we have a great relationship with Tyler Technologies. They are very instrumental in our day-to-day processing. They sent out an email with the idea, due to COVID, and soon as we received the email we decided that was the best solution for our court and we just immediately jumped on board with it so we could resolve cases and not get behind. >> So the Virtual Court means, okay, I get a ticket, I want to appeal it, normally I'd show up and now I can't so it interfaces it? Take me through the solution and where does AWS fit into all this? I'm assuming it's on the cloud. >> It definitely is on the cloud, John, and that's exactly right. So if you get a citation, sometimes you may want to appeal it; sometimes you just want to find out what your options are and you are going to go appear before a judge. You can do that remotely now through our application. It supports all the video, you can upload documents, exchange those supporting documents and then it interfaces with our case management system so that, as changes are made on the case, they're reflected and the defendant can see those and so it just, really, the whole idea is remotely being able to go before the judge, find out what your options are go through that process, and then at the very end it gives them a way to completely take care of that case and within a few minutes it can be completely resolved. >> Sonya take us through the City of Alvin's court system there. What's the challenges that you have and what was some of the feedback when you first brought this out? Take us through what happened. >> Well, to be honest, for us it was unknown territory. We were a little nervous, we were a little scared to do something of this sort but with the situation at hand we had to figure out something and this was the best fit for us. There was other options available but we prefer to stay within Tyler and utilize the system to its fullest so that's why we just said, "Okay, let's do this." I have a judge that's amazing that is very tech savvy and he was on board and my city manager. So just working with Tyler each step of the way and them comforting us, in a sense, to let us know, "Hey it's okay. "We're here each step of the way. "We'll build this together," and that's kind of where we started with the whole project. >> So this is a low-hanging fruit, obviously. It's not jury, I'm assuming. Not a jury kind of situation. It's more of other, non-jury activities, right? >> Right. It's the day-to-day court, you know, non-jury. We're not doing any jury trials right now until after the governor allows us. So it's just the regular, you know, pre-trials, the attorney dockets, arraignments and those sorts of cases. >> I'd love to be on the planning sessions as you start to roll out the software for jury selection. We'll go into that- >> I'm excited, I'm ready. >> Kind of like, what's your Facebook handle look like? (laughs) >> Yeah. >> You know, it's going to be digital surveillance. I don't know, could be crazy. But this is the future. This is what we're talking about here. This is all cloud scale. One of the benefits of cloud is taking things and doing experiments. We hear that all the time. Take us through the judge. So you said he's tech savvy. Are these like Zoom-like calls, is there a workflow? I'm just trying to envision what stood up in terms of the Incode Virtual Court side, Sandy. Sonya, what's it like? Take me through the experience. >> Well everything's tied in together, whereas Zoom and other options out there, it's separated from your software. So that was one of the perks of going through Tyler with this Virtual Court is because everything's tied into one. We don't have to enter data or anything. After the docket's over it's all live. Our forms, as soon as the defendant and the judge make an agreement, it's put into TCM where the defendant can see it live, sign the orders and immediately get it back to us and there's no delay time, there's no down time, and it's housed in one. So we're not having to miss data or, you know, it eliminates a lot of errors, clerical errors or cases from being missed. >> And the judge handles everything, right? He deals with the personal interactions, reviews the data, the defendant makes their case? >> Well (crosstalk), the clerics do a lot, too. He's talking, and as he's talking, we're entering his orders as he's speaking. >> So it's real-time- >> So we're interacting. >> This is true agility. Sandy, this is the future. This is where the solutions start to get the scale. So what's next? What is the vision? How do you guys see the next step because we all know that COVID will be over soon, we hope faster than it's happened, but it'll be a hybrid world and I think this shows a template for efficiencies. >> Right. Yes, yeah, I think that's a great point and it is the future. We're going to continue to leverage our relationship with AWS which has just been incredible through this process and went way beyond what we were expecting just in terms of resources and helping us even just within our own development processes, as we brought something to scale and in learning how to load test and really build applications that can scale out. So we believe it is the future and Sonya makes a great point many times because they live in an area where, sometimes, there's other natural disasters, like hurricanes, that can disrupt what's going on for them. But then, also, as you just think about, really, what I would call responsibility. As we move forward, we have a responsibility to provide ways that people can take care of things and not put themselves at risk as we move into the future, past COVID. So we're going to continue to leverage the technology that AWS provides, the scalability, how we can load test and everything and it was really a no-brainer for us to run this application on the AWS services for us. >> And Sonya, it's also not just about justice, not only getting the folks who are speeding and taking care of the penalties there, but it's also potentially for justice. If someone is not guilty or they want to get... business has to continue, right? So this extends into the use case of remote, hybrid, the future, because- >> Oh yes. >> Work can be distributed. Now you have efficiencies. This is going to create a connected system, which ultimately can be a connected community. >> Yeah, and it's going to reduce the failure to appear for court cases, also, so that'll be less warrants, more compliance, and it's a better relationship between us, the court, and our defendants, because they have the option of not having to leave work or miss appointments. You know, they can still tend to their case and do other things that they need to do without taking and spending, you know, couple of hours sitting in a room at the court. >> That's a huge point, Sandy. This is about resource utilization on both sides; not just the courts and the City of Alvin, on the municipal side, the citizens. It's efficiency. I mean how many people don't show up because they can't get out of work or they need to make their paycheck or they have their family needs need to be met. So all these things play into the psychology (chuckles) of life. This is digital life, virtualization of life. It really is a big thing. >> Yeah, yeah. I think you're exactly right, I mean, you're hitting on some great points. That's exactly right and when you think about what has to happen for you to go and maybe go before a judge and take off work, you got to go fight traffic, you got to find parking, you may have to have someone that takes care of your children. There's all sorts of things you're having to go through just to get down and be in front of a judge that this can help with and I think it's just one aspect, to your point, of really trying to think of really starting to help government think about how to be more customer centric, how to provide some ways for people to take care of what they need to take care of. So we're really trying, and your point about connected communities is a huge key point for us at Tyler, as we think of ways that we can help a community be more connected, for sure. >> Well you know I'm huge into whole civic relationships and having a productive government and having citizens be served for that reason and having it be a community, and now more than ever, transparency is helpful, right? This only helps things. So you guys are doing a really great job of, one, enabling a work environment remotely, in this case, it's for the courts to be operational, which they need to be, but it clearly can extend. So Sonya, I've got to ask you the question. I'd love to get your commentary on surprises when you rolled this out. You know, were people like, "Oh my god, no one's ever going to use it," or, "It's just too techie," or has there been any pleasant surprises or things that surprised you that you didn't think was going to happen? Give us some kind of commentary on some observations that you've seen from rolling out the Best Remote Work Solution. >> It's been very interesting. Our actual first defendant, he was elderly, and so we were kind of concerned. Okay, will he know how to connect and he did amazing. So that's kind of where we knew if we could reach the older generation and he can connect, all these younger defendants and younger people shouldn't have any issue. So we explained to him, "Hey, you're our first defendant. "This is new to us, it's new to you," and he did awesome. So that kind of gave us the confidence we needed to pursue it even more and push it out there and give the defendants options. There's been, we've looked (chuckles)... Some people forget, and so do I, that we're on camera and, you know (John laughs), we can see up noses, they forget they're in their vehicle, you know, it may hit a few bumps. >> John: There are dogs barking in the back (laughs). >> You know like, okay, maybe we need to pull over. (laughs) So it's been an experience but a pleasant experience and it gave us... We didn't want to backlog cases throughout this COVID and having the virtual option through Tyler has, we were, when COVID first started, we got behind, until we launched, we had about 800 cases we got behind on, and then soon as we launched out Virtual Court, now we're caught up, my court's running smooth, everything's great and there's no backlog of cases. >> Clear the backlog. The question I want to ask is that elderly first user. Did he or she get an early adopter discount on the sentence? (laughs) >> The judge was kind. (laughs) But he did awesome, I was shocked. >> I kind of resent the elderly remark, Sonya, but that's okay. (laughs) I think she's referring to me. >> No, no, no. He was in his 80s. >> Okay, I feel a little, I feel young, then. Well you guys, congratulations. I'd like to get your parting thoughts just with cloud technology. A lot of other folks out there are looking at re-imagining public service, specifically around these times where there's a lot of emotional stress, like, you got backlogged, you don't want to have the court get backlogged. I can see that. People don't want tickets hanging out there. But that kind of encapsulates people's feelings right now and I think remote citizenship is coming. Just your thoughts on how you see this as a beginning, starting point for cloud computing enabling the efficiencies, the solutions and the applications for a more connected community experience. Sonya, we'll start with you. >> Okay. I can see this, this is the way we're going to keep things. We like the option, the flexibility that our defendants, our citizens have. It's opened our eyes, and if there's other courts out there that are kind of hesitant to go ahead and jump in and do it, I strongly recommend just do it. It's scary in the very beginning because a lot of us were not used to it, but after you get through it and you go through the changes, it's so worth it in the end and you'll see such a... More of a compliance for both sides and, you know, it reduces the stress on staff having to send out mail notices for failure to appears and stuff of that sort. Reduce warrants. So it's been a win-win all the way around. So if I could reach any court out there that's kind of on the line of doing it, just do it. >> All right, yeah, great. Sandy. >> Yeah, and John, for us, cloud is the future. I mean every application we have, we're actively working, if it's not already a cloud-based solution, it will be and we're a huge believer in the scalability. But when you look at applications like this, as an example, of Tyler Virtual Court, where it's really a win-win situation. It's better for the court; they can continue to carry on their business; it's better for the citizen because now they can actually take care of something that they weren't going to be able to take care of in the past, and as we continue to find win-win solutions, cloud-based solutions are going to be at the core of that in terms of just how easy it is to access and roll out. So it's a big part of our future and we believe it's a big part of our customers' future, as well. >> Well congratulations. Modernization has positive impacts if done right. More time is freed up to work on maybe personal things and connect those communities and bring people together. Congratulations, Tyler Technologies and the City of Alvin for the Best Remote Work Solution and it's the court system. Get those tickets paid, clear that backlog and now you got all the time in the world, Sonya, to kind of work on other things. What do you do with all your free time? >> I'm going to take a vacation! (laughs) >> Thank you so much for having this conversation and, again, congratulations. Thanks for your time. >> Thank you. >> Thanks a lot, John, thank you. >> Okay this is the CUBE's covering of AWS Public Sector Partner Awards Show. I'm John Furrier with the Best Remote Work Solution. Thanks for watching. (futuristic marimba music)

>>from around the globe. It's >>the Cube with digital coverage of >>AWS Public Sector Partner Awards >>brought to you by >>Amazon Web services. Everyone, welcome to this cube coverage of AWS Public Sector Partner Awards program. I'm John Furrow, your host of the Cube with two great guests here. Travis Department director of analytics and Weather at Max. Our technologies and VJ teleplay Gotta Who's the chief? Modeling and data a simulation branch at Noah. Tell us about the success of this. What's the big deal? Take us through the award and why Max are what you guys do. >>Yeah, so Macs are is an organization. Does a lot of different activities unearth intelligence as well as space? We have about 4000 employees around the world. One side of the economy works on space infrastructure, actually building satellites on all the infrastructure that's going to help us get us back to the moon and things like that. And then on the other side we have a north of intelligence group, which is where, I said, and we leverage remote sensing information for science information to help people better understand how, how and what they do might impact the Earth or have the earth, and it's activities might impact their business mission. Our operation. So what we wanted to set out to do was help people better understand how weather could impact their mission, business or operations. And a big element of that was doing it with speed. Ah, so we we knew? No. I had capabilities running America weather prediction models and very traditional on Prem. Big, beefy ah, high performance compute supercomputers. But we wanted to do it in The cloud we want to do is AWS is a key part. So we collaborated with B. J and Noah and his team is there to help pull that off. They gave this access public domain information, but they showed us the right places to look. We've had some of the research scientists talking, and after pretty short effort, it didn't take a lot of time. We were able to pull something off that a lot of people didn't think was possible. I'm we got pretty excited. Once we saw some of the outcome >>Travis to be, Jay was just mentioning the relationship. Can you talk about the relationship together because this is not your classic Amazon partner client relationship that you have. You guys have been partnering together V. J and your team with AWS. Talk about the relationship and that and how Amazon plays because it's a unique partnership plane in more detail at specific relationship. >>Yeah, with Max or in AWS. You know, our partnership has gone back A number of years on Macs are being a fairly large organization. There's lots of different activities. I think Max Star was the first client of AWS Snowmobile, where they have the big tractor trailer back up to a data center, load all the data in and then take it to an AWS data center. We were the first users of that because we had over 100 petabytes of satellite imagery and archive that just moving across the Internet would probably still be going. Um, so the snowmobile is a good success story for us, but just with >>the >>amount of data that we have, the amount of data we collect every day and all the analytics that we're running on it, whether it's in an HPC environment or, you know, the scalable Ai ml were able to scale out that architecture scale out that compute the much easier, dynamic and really cost effective way with AWS, because when we don't need to use the machines, we turn them off. We don't have a big data center sitting somewhere. We have to have security, have all the overhead costs of just keeping the lights on. Literally. AWS allows us to run our organization and a much more efficient way. Um and Noah, you know, they're They're seeing some of that same success story that we're seeing as far as how they can use the cloud for accelerating research, accelerating how the advancement of numerical weather prediction from the United States can benefit from cloud from cloud architecture, cloud computer, things like that. And I think a lot of the stuff that we've done here, Max our with our HPC HPC solution in the cloud. It's something that's pretty interesting to know, and it's it's a good opportunity for us to continue our collaboration. >>If I could drill down on that solution architecture for a minute. How did you guys set up the services, and what lessons did you learn from that process? >>We're still learning. It was probably the the short answer, but it all started with our people. Uh, you know, we have some really strong engineers, really strong data scientists that fundamentally have a background in meteorology or atmospheric science, you know? So they understand the physics. So you know why the wind blows is the way it doesn't. Why Cloud's doing clouds to do, Um, but we also having a key strategic partnership with AWS. We really have to tap into some of their subject matter experts. And we really put those people together, you know, and come up with new solutions, new innovative ideas, stuff that people hadn't tried before. We're able to steer a little bit of AWS is product roadmap for is what we were trying to do and how their current technology might not have been able to support it. But by interacting with us gave them some ideas as far as what the tech had to move towards. And then that's that's what allowed us to move pretty quick fashion. Um, you know, it's it's neat stuff technology, but it really comes down to the people. Um, and I feel very honored and privileged to work with both great people here. Attacks are as well as aws, um, as well as being able to collaborate with your great teams. That power, it's been a lot of fun. Well, >>Travis gonna create example? I think it's a template that could be applied to many other areas, certainly even beyond. You've got large scale, multi scale situation there. Congratulations. Final question. What does it mean to be an award winner for AWS Partner Awards as part of the show? You're the best in show for HPC. What's it like? What's the feeling? Give us a quick side from the field? >>Yeah. I mean, I don't know if there's really a lot of good words that kind of sum it up. It's Ah, I shared the news with the team last night, and you know, there are a lot of a lot of good responses that came from a lot of people think it's cool. And at the end of the day, a lot of people on our team, you know, took a hobby or a passion of weather and turned it into a career. Ah, and being acknowledged and recognized by groups like AWS for best solution in a particular thing. Um, I think we take a lot of that to heart. And, ah, we're very honored and proud of what we were able to do and proud that other people recognize the need stuff that we're doing well, >>Certainly taking advantage. The cloud, which is large scale. But you you're on a great wave. You've got a great area. I mean, whether you talk about whether it's exciting, it's dynamic. It's always changing. It's big data. It's large scale. So you get a lot of problems to solve in a lot of impact to get it right. So congratulations on ECs. >>Thank you very much. Great mission. Thank you. >>Love what you do love to follow up again. Maybe do another interview and talk about the impact of weather and all the HPC kind of down the road. But, Travis, thank you very much. >>Thank you. Appreciate it. >>Good to see you. >>Thank you. Good to be here. >>So Noah, National Oceanic Atmospheric Administration, National Weather Center, National Center for Environmental Predictions, Environmental Modeling Center year. That's your organization? You guys are competing to be best in the world. Tell us what you guys do at a high level. Then we'll jump into some of the successes. >>So the national Weather Service is responsible for providing weather forecast to save lives and property and improve the economy of the nation. And that's part of that. That the national weather services responsible for providing data and also the forecasts to the public and the industry and be responsible for providing the guidance on how they create the forecasts. So we are at the Environmental Modeling Center, uh, the nation's finest institute in advancing our numerical weather prediction modelling development, and you play it off all the data that's available from the world to initialize our models and provide the future state of the atmosphere from hours all the way to seasons and years. That's that's the kind of a range of products that we don't lock and provide are our key for managing the emergency services and patch it management and mitigation and also improving the nation's economy by preparing well in advance for the future events. And it's it's a science based organization, and we have ah well class scientists working in this organization. I manage about 170 of them at the moment of modeling center. They're all PhDs from various disciplines, mostly from meteorology, atmospheric sciences, oceanography, land surface modelling space weather, all weather related areas and the mathematics and computer science. And we are at the stage where we are probably the most. Uh huh. Most developed, uh, advanced modelling center that we use almost all possible computational resources available in the world. So this is a really computational in terms of user data, user computer seems off. Uh, all the power that we can get and we have a 3.5 petaflop machine that we use to provide these weather forecasts, and they provide the services every hour. For some sense is like the CDO rather our rates for every three hours for hurricanes and for every six hours for the regular, Rather like the participation, uh, the temperature forecast. So all the data that you see coming out from either the public media, our department agencies, they are originated in our center and disseminated in various forms. I think no one is the only center in the world that provides all this information for your past. So it is, ah, public service organization and we riding on a visa with society. >>We'll I love your title, Chief modeling and data, a simulation title branch of a lot of these organizations. This >>is >>whether it's ever critical. I want to get your thoughts cause we were talking before we came on about how the Hurricane Katrina was something that really kind of forcing you to rethink things. Whether it is an evolving system, it's always changing. Either the catastrophe or something happens. Were you trying to proactive predicting, say, whether it's a fire season in California, all kinds of things going on that's not It's always hard to get a certain prediction. You have big job. It's a lot of data you need. Horsepower need computing. You need to stand up. Some HPC take us through like like the thinking around the organization. And what was The impact is that you see, because whether does have that impact. >>So traditionally, you know, as you mentioned, there are radius weather phenomenon that you describe like the five rather the Americans, every presentation, the flooding. So we developed solutions for individual weather phenomena, and, uh, we have grown in that direction by developing separate solutions for separate problems. And very soon it became obvious that we cannot manage all these independent modeling systems to provide the best possible forecasts. So the thinking has to be changed. And then there is Another big problem is that there's a lot of research going out in the community like the academic institutes, the universities, other government labs. There are several people working in these areas, and all their work is not necessarily a coordinated, uh, development activity that we cannot take advantage. And they have no incentive for people to come and contribute towards the mission that we are engaged in. So that actually prompted to change the direction of thinking. And as you mentioned, Hurricane Katrina was an eye opener. We had the best forecasts, but the dissemination of that information waas not probably accurate enough, and also there is a lot of room for improvement in predicting these catastrophic events. How are >>you guys using AWS? Because HPC high performance computing I mean you can't ask for more resources in the massive cloud that is Amazon. How is that help to you? Can you take a minute to explain, but walk us through? >>What? >>Aws? There >>are a few example. Second site. But before then, I would like to really appreciate a Travis Hartman from Max. Are you know who is probably the only private sector partner that we had in the beginning. And now we're expanding on. That s so we were able to share our community. Cores with Max are and without how they were able to establish this and drive modeling system as it is done in operations that Noah and they were able to reproduce operational forecast using the cloud resources. And then they went ahead and did even more by scaling the modeling systems is that it can run even faster and quicker them are what insert no operations can do. So that gives us one example of how the cloud can be used. You know, the same forecast that we produce, ah, globally, which will take about eight minutes per day. And, uh, Max I was able to do it much faster, like 50% improvement and in the efficiency of the colors. And now the one piece of this is that the improvements that matter are other collaborators are using, or cords that they're putting into the system are coming back to us. So we take advantage of that, improving the efficiency in operations. So this is that this is like a win win situation for both, uh, who are participating in the R and D on who are using it in operations, and on top of it, you can create multiple configurations of this model in various instances on the cloud when you can run it more efficiently and you can create an ensemble of solutions that can be captured toe individual needs. And the one additional thing I want to mention about User Cloud is, is that you know, this is like when you have a need, you can search the compute you can. Instead she 8000 sub simulations to test a new innovation. For instance, you don't need to wait for the resources to be done in a sequential manner. Instead, you can ramp up the production off these apartments in no kind and without Don't worry about. Of course, the cost is the fact that we need to worry about, but otherwise the capacity is there. The facilities are reacting to take advantage of the cloud solutions. If I'm a >>computer scientist person, I'm working on a project. Now I have all this goodness in the cloud, how's morale been and what's the reaction been like from from people doing the work. Because usually the bottleneck has been like I gotta provision resource. I gotta send a procurement request for some servers or I want to really push some load. And right now, I got a critical juncture. I mean, it's got a push morale up a bit, and you talk about the impact to the psychology of the people in your organization. >>Um, I haven't. I have two answers to this question. One from a scientist perspective like me. You know, I was not a computer scientist from the beginning, but I became a software engineer, kind of because I have to work with these software and hardware stuff more more on solving the computational problems than the critical problems. So people like us who have invested their careers in improving the science, they were not care whether it's ah, uh hbc on premise Cloud, what will be delighted to have, uh, resources available alleviate that they can drive. But on the other hand, the computer computational engineers are software engineers who are entering into this field. I think they are probably the most excited because of these emerging opportunities. And so there is a kind of a friction between the scientific and the computational aspects off personnel, I would say. But that difference is slowly raising on and we are working together as never before. So the collective moral is very high to take advantage of these resources and opportunities. I think way of making the we're going in the right direction. >>It's so much faster. I mean, in the old days, you write a paper, you got to get some traction. Gonna do a pilot now It's like you run an experiment, get it out there. VJ I'm very impressed with the organization. Love to do a follow up with you. I love the impact that you're doing certainly in the weather impact society from forecasting disasters and giving people the ability to look at supply chain, whether it's providing for potentially a fire season or water shortage or anything going on there. But also it's a template. You're exceeding a new kind of waiting to innovate with community with large scale, multi scale data points. So congratulations and >>thank you. >>Thank you very much. I'm John Furrier here part of AWS partner Awards program. Best HPC solution. Great. Great Example. Great use case. Great conversation. Thanks for watching two great interviews. Here is part of AWS Public Sector Partner Awards program. I'm John Furrier. The best in show for HPC Solutions. China's Hartman Max, our technologies and Vijay tell Apartado at Noah. Two great guests. Thanks for watching. Yeah, Yeah, yeah, yeah, yeah, yeah

>>from the >>Cube Studios in Palo Alto and Boston connecting with thought leaders all around the world. This is a cube conversation >>over and welcome to this special cube coverage of AWS Partner Awards show. I'm John Furrier, host of The Cube. We're here in our Palo Alto, California studio is doing the remote interviews with our quarantine Cruelty during this time of covert were remote with the best remote Work solution award for AWS Partner Awards goes to Tyler Technologies in the city of Alvin Municipal Court. And we have Sandy, Peter's vice president, general manager of virtual courts and in code court system. Sandy's here to talk about that. And Sonya Gates, who is a city of albums. Mutual court court administrator. Welcome. And congratulations for the best promote work solution. We're remote. Congratulations. Okay, so, CNI, I'll start with you. Tyler Technologies, You're the general manager of the encode Court. This is a vert. This is a solution that you're deploying with the city of Alvin to do some things. Take a minute to explain what you guys are doing together. What is your group of Tyler do And how is it working with City of Album? >>John Tyler Technologies is just completely focused on ah, local, state and federal government software and services. And, uh, particularly the code court application focuses on municipal court, which is what Sonya is the court administrator for Calvin. We have about 900 clients across the U. S that do that same thing. We had this idea about coming up with a remote solution for, ah, ability for someone toe instead of having to go to court to see a judge that they could do that remotely and really have the same experience. And so we sort of launched off on that Ah, and worked with several different of our clients and came up with a way for for that happens on you. I got involved in it very early on and has been instrumental in helping us continue to make it successful. >>When you talk about the city of albums based court system I've seen with Koven, people are sheltering in place and they're not moving around much. You have to have a solution. Talk about the partnership with Tyler. How did this come together? How do you guys were? Take us through that. >>Well, we we have a great relationship with Tyler Technologies. They are very instrumental in our day to day processing. They send out an email with the idea due to Coben, And as soon as we receive the email, we decided that was the best solution for for our court. And we just immediately jumped on board with it so we could resolve cases and not get behind. >>So the virtual court means okay, I get a ticket, I want to appeal it. No way would show up. And now I can't. So it interfaces and take me through the solution. And what is a best fit involved in some some things on the cloud. >>It definitely is on the cloud, John. And, um and that's exactly right. So if you get ah, you get a citation, sometimes you may want to appeal that sometimes you just wanna find out what your options are, and you are going to go appear before a judge. You can do that remotely now, through this through our application, it supports all the video. You can upload documents, exchange those ah, supporting documents. Ah, and ah. And then it interfaces with our case management system so that a sea change is we made on the case. They're reflected and the defendant can see those. And so it just really the whole idea is remotely being ableto go before the judge find out what your options are. Go through that process. And then at the very end, it gives them a way. The completely take care of that case on Within a few minutes, it could be completely resolved. >>So take us through the city of Alvin's court system there. What's the challenges that you have? Um And what was some of the feedback when you first brought this out? Take us through what happened? >>Well, to be honest, it was for us, it was unknown territory. We were a little nervous. We were a little scared to do something of this sort. But with the situation at hand, we had to figure out something, and this was the best fit for us. There was other options available, but we we prefer to stay within Tyler and utilize the system to its fullest. So that why we just said, Okay, let's do this. I have a judge. That's amazing. That is very tech savvy. And he was on board and my city manager. So just working with Tyler each way. You know, each step of the way, you know, in them comforting us in a sense, you know, to let us know. Hey, it's okay. We're here. Each step of the way will be built this together. And that's kind of where we started with the whole project. >>So this is a low hanging fruit. Obviously, it's not Jury, I'm assuming not a jury kind of situations. More of other non jury activities, right? >>It's the day to day court, you know, non jury. We're not doing any during Charles right now until after the governor allows us. So it's just the regular, you know, pre trials, the attorney dockets, arrangements and those sorts of cases. >>I'd be love to be on the planning sessions As you start to roll out the software for jury selection. We'll go into that kind of like what you're looking to look like, You know, it's going to be a digital surveillance. I don't know. It could be crazy, but this >>is the >>future. This is what we're talking about here. This is cloud scale. One of the benefits of cloud is is taking things and doing experiments. We hear that all the time. What's take us through the judge. So you see these tech savvy of these, like Zoom like, calls it like Is there a workflow trying? Envision what stood up in terms of the encode virtual courtside? Sandy, Sonia, What's What's it like? What's that? Take me through the experience? >>Well, everything's tied in together where a zoom and other options out there it's separated from your software so that, you know, that was one of the parts of going through Tyler with this virtual port is because everything's tied into one. We don't have to enter data or anything. After the dock, it's over. It's all live our forms. As soon as the defendant and the judge make an agreement, it put into TCM where the defendant can see it live, signed the orders and immediately get it back to us. And there's no delay time. There's no downtime, Um, and it's housed in one. So we're not having the mis data or, you know, it eliminates a lot of errors. Clerical errors are cases from being miss, >>and the judge handles everything right. He just he deals with the personal interactions reviews the data the defendant makes >>the clarity do a lot to. He's talking. And as he's talking, we're entering his orders as we speak. >>So it's real time thing. This is true agility. Sadie, this is the future. This is where the solutions start to get the scale. So what's next? What is the vision? How do you guys see the next step? Because, I mean, we all know that, you know, Kobe will be over soon. We hope faster than it's happened. But it will be a hybrid world. And I think this shows a template for efficiency. >>Yes. Yeah, I think that's a great point. And it is the future. We're going to continue to leverage our relationship with AWS, which has just been incredible to this process, and and, uh, we went way beyond what we were expecting just in terms of resource is and, uh, and helping us even just within our own development processes as we as we brought something to scale on in learning how to have a low test and, uh, really build applications that can scale out. And so we believe it is the future. And ah, Sonia makes a great point many times because they live in an area where sometimes there's other natural disasters, like hurricanes that can disrupt what's going on for them. Ah, but then also as you, as you just think about really what I would call a responsibility. As we move forward, we have a responsibility to provide ways that people can take care of things Ah, and not put themselves at risk. And a swee move into the future past Covad. Then s O. We're going to continue to leverage the technology that AWS provides the scalability, the how we can load test and everything. And, uh and it was really a no brainer for us toe run this application on the AWS services for us >>and Sonia. It's also not just about justice, not only getting the folks who are speeding and taking care of the penalties there, but it's also potentially for justice. If someone is not guilty or they want to get business has to continue, right? So this extends into the use case of remote hybrid the future because our work can be distributed now you have efficiencies. This is going to create a connected system which ultimately can be a connected community. >>Yeah, and it's going to reduce the failure to a rate here for court cases. Also, um, so that'll be less warrant more compliant, Um, in the easier. Well, it's a better relationship between us, the court and our defendants because they have the option of not having to leave work or miss appointments. You know, they can still attended their case and do other things that they need to do without taking a spin. A, you know, a couple of hours and sit in a room. And you know the court. >>That's a huge point. Sandy. This is about resource utilization on both sides, not just the court's and the city of Alvin on the municipal side. The citizens, it's efficiency. I mean, how many people don't show up because they can't get out of work or they need to make their paycheck or they have their their family? These need to be met. So all these things play into the psychology of of the way of life. This is digital life, virtualization of of the of life. It really is a big thing. >>Yeah. Yeah, I think I think you're exactly right. I mean you're hitting on some of the some great points. That's exactly right. And when you think about what has to happen for you to go and maybe go before a judge and ah, take off work, you've got to go buy traffic, find parking. You may have to have someone that takes care of your Children. There's there's all sorts of things that you're having to go through just to get down and and be in front of a judge that this can help with. And I think it's just one aspect to your point, really trying to think of, uh, really starting to help government think about how to be more customer centric out of provide some ways for people Teoh take care of of what they need to take care of. Uh and, uh and so we're really trying in your your point about connected communities. Is is a huge key point for us at Tyler, as we think of ways that we can help a community be more connected for sure. >>Well, you know, I'm huge into whole civic relationships and having a productive government and having citizens be served for that reasons and having it be a community. And this and now more than ever, transparency is helpful, right? This only helps things. So you guys are doing a really great job of one enabling a work environment remotely. In this case, it's for the courts to be operational. Is they need to be, But it clearly can extend. So, Sanjay, I gotta ask you the question. I'd love to get your commentary on surprises when you rolled this out. You know where people like Oh, my God, no one's ever going to use it or it's just too techy. Or has there been any pleasant surprises or things that surprised you that you didn't think was gonna happen to >>give us >>some kind of commentary on some observations that you've seen from from remote working, rolling out the best remote work solution? >>It's been very interesting. Um, we read our actual first defendant. He was elderly, and so we were kind of concerned. Okay, well, we know how to connect, you know, and he did amazing. So that's kind of where we knew if if we could reach the older generation and he can connect all these younger defendants and you know, younger people what shouldn't have any issues. So he was, you know, we explained to him, Hey, you're our first defendant. This is new to us. It's new to you. And he did awesome. So that kind of gave us the confidence we needed to pursue it even more and push it out there and give the defendants options. There's been, um we've looked. Some people forget, and so do I. That were on camera. And, you know, we see up with this, um, they forget their vehicle, you know, made it a few bumps, but it was like walking in the background. Yeah. Um, so it's been It's been an experience, but a pleasant experience. And it gave us where we didn't want a backlog of cases. There are over and having the virtual option through Tyler has We were like, Oh, it first started. We got behind until we launched about. We had about 800 cases we got behind on. And then as soon as we launched out virtual port. Now we're caught up, my courts running smooth, everything's great, and there's no backlog of cases. >>Clear. The backlog of the question I want to ask is that elderly first a user that did he or she get an early adopter discount on the sentence? >>Fine. Yeah, I was shocked. >>I kind of resent the elderly remark. I think he's referring to me. >>No, no, no, he was and he was in his eighties. >>Okay, I feel I feel young men while you guys congratulations. I like to get your parting thoughts. Just with cloud technology. A lot of other folks out there are looking at re imagining public service specifically around these times where there's a lot of emotional stress, like you got back long. You don't want to have the court get back. You can see that people don't want tickets hanging out there. But that kind of encapsulate people's feelings right now. And I think remote citizenship is coming. Just your thoughts on how you see this as a beginning starting point for cloud computing enabling the efficiencies, the solutions and the applications for more connected community experience. So we'll start with you. >>Okay. Um, I can see this. This is the way we're going to keep things. We like the option. The flexibility that are defendants or citizens have, um it it's opened our eyes And if you're if there's other courts out there that are kind of hesitant to go ahead and jump in and do it, I strongly recommend Just do it. It's It's scary in the very beginning because a lot of us, we're not used to it. But after you get through it and you go through the changes, it's It's so working in the end and you'll see such a more of a compliance for both sides and you know, it reduces the stress on staff. Having to send out Mel notice is, you know, for fire to appears and stuff of that sort produced warrants. So it's been a win win all the way around. Um, so if I could reach any court out there, that's kind on the line of doing that. Just just do it, >>Alright? Yeah, great. Sandy >>Gun and yeah, John. For us, Cloud is the future. I mean, every every application we have. Ah, we're actively working. If it's not already a cloud based solution, it will be Ah, and And we're a huge believer in the scalability. But But when you look at applications like this is as an example, Ah Tyler, virtual court, where it's really a win win situation. It's it's better for the court. They can continue to carry on their business. It's better for the citizen because now they can actually take care of something that they weren't going to be able to take care of in the past. And, Ah, and as we continue to find Win Win, uh, solutions cloud based solutions, they're going to be at the core of that in terms of just how easy it is to say excess and roll out. So it's a big part of our future, and we believe it's a big part of of our customer future as well. >>Well, congratulations. Modernization has positive impacts if done right, more times freed up to work on maybe personal things and connect those communes and bring people together. Congratulations. Tyler Technologies in the City of Album for the best remote work solution. It's the court system. Get those tickets paid, clear that backlog. And now you've got all the time in the world. So you take I work on other things. What do >>you do with your free time? I'm gonna take a vacation. Thank >>you so much. For thanks. Conversation and again. Congratulations. Thanks for time. >>Thank you. >>Okay, this is the Cube's coverage of AWS Public Sector Partners. Awards show I'm John Furrier with best remote work solution. Thanks for watching. Yeah. Yeah, yeah, yeah, yeah.