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Zac Mutrux, Insperity | ACG SV Grow! Awards 2019


 

>> (Announcer) From Mountain View, California it's the Cube. Covering the 15th Annual Grow! Awards. Brought to you by ACG SV. >> I'm Lisa Martin with the Cube, on the ground at the Computer History Museum in Mountain View, California for the 15th Annual Grow! Awards for the Association of Corporate Growth Silicon Valley, ACG SV. That's a mouthful. I'm here with one of the ACG SV board members, Zac Mutrux, the District Sales Manager at Insperity. Hey, Zack, it's great to have you on the Cube. >> Thank you so much, Lisa, I'm pleased to be here. >> So before we talk about what you're doing here at the 15th Annual Grow! Awards, tell our audience about Insperity. I was reading, I love taglines. >> Yes. >> And I see on your homepage, Insperity is obsessed with delivery HR mastery. Wow. >> Oh yeah. >> Obsessed and mastery. Those two words just jumped out. Tell us a little bit about what you guys do. >> Impressive, isn't it? Well, we actually just adjusted our tagline to HR that makes a difference. And that's really what it's all about. We feel like companies that are growing, if they're going to make it from good to the best, it has everything to do with the people. Attracting the best people and keeping them, developing them over time, and that's exactly what we do with our clients. >> So Insperity has been in business since 1986, and if I think of today's modern workforce, highly mobile, distributed, there's the whole on-demand industry. You guys have seen a tremendous amount of change that now can be massively influenced, and your customers can, using technology. Give me a little bit of that historical perspective on Insperity's inception and today's workforce, and how you're helping them attract and retain the best talent. >> Oh, absolutely. Well, when the company started it was in a maybe a 200 square foot room with one telephone between the two co-founders. There's no such thing as email. So, absolutely, there's been immense technological changes and there continues to be. I think that's one of the things that has been responsible for Insperity's success is its adoption of technology. Today we are as much a technology company as we are an employee benefits company, or an HR consulting company. It's really about creating a positive experience for the employees. That's part of being a competitive employer. >> Well it has to be a positive experience, right? For your customers. Because acquiring great talent is one thing, retaining them is another. And I want to kind of pivot off the retention there for a second. As the District Sales Manager, I was asking you before we went live, tell me maybe one of your favorite stories, and you said, "Wow". One of the great things, you guys are coming off great growth and FY18 revenue growth. One of the great things that Insperity has been really successful at is customer retention. And that's hard. You're proud of this. Tell us about that statistic that you mentioned, and how it is that Insperity is evolving and innovating over the last few decades to keep that retention number as phenomenal as it is. >> Well, Insperity's been named one of the most admired corporations in the country, actually, five years in a row by Fortune magazine. And that's the kind of press that you can't buy. One of the accolades that I'm most proud of is that in the past year our own employees named us one of the top 100 companies to work for in the United States. Which is, I think, the proof that we really know what we're doing with our clients. Because there are a lot of different companies out there, various competitors, and almost none of them are on that list. So, it's living our values and expressing through our service team, our extraordinary service team, that, I think, keeps our clients coming back to us year after year. About 85% renew. That's been consistent. A high level of client retention for the past three years. Even more extraordinary is that we've been growing both top line and bottom line revenue at the same time. So there's just a testament to our leadership, to our co-founder and CEO, Paul Sarvadi, and to the best of team-- >> But it sounds like it's a lot of symbiotic relationships between the internal retention at Insperity that is maybe leading through to your customers seeing, hey, there's not a high turnover here. These people are doing, they love what they're doing. They're working for a good company. So there's probably a lot of symbiotic behaviors. >> Well, that's exactly right. I think you really hit the nail of the head. It's about culture. It's a culture that starts from the top with leadership, and it filters down throughout the organization. And we're not looking to do business with every single company. We're looking to do business with the companies that believe the things that we believe. That is, companies that have high levels of commitment, trust, communication. They do better financially then companies that don't have those things. >> And along those lines, mentioning just before we wrap here, we are at the 15th Annual ACG SV Awards tonight, where they're honoring two award winners. The Outstanding Growth Award winner is Arista Networks. And the Emerging Growth winner is Adesto Technologies. I'm excited to talk to them later. But I wanted to get a little bit of perspective on you've been involved as a board member of ACSG since last year. Tell me a little bit about what makes ACG SV worthy of your time. >> Oh, absolutely. That's a great question. It's just an extraordinary community, I think, of the top leaders in Silicon Valley come together. The monthly Key Notes add a lot of value. It's an intimate setting and there's real conversations that are taking place on topics that are relevant to today's professionals. So for me to be able to engage and hopefully add some value as a board member is privilege. >> And you can hear probably a lot of those conversations going on right behind Zac and me tonight. Zac, it's been a pleasure to have you on the Cube. Thank you so much for giving us some of your time. >> Oh, right, thank you, Lisa. >> For the Cube, I'm Lisa Martin on the ground. Thanks for watching. (pop electronic music)

Published Date : Apr 18 2019

SUMMARY :

Covering the 15th Annual Grow! Hey, Zack, it's great to have you on the Cube. at the 15th Annual Grow! And I see on your homepage, Tell us a little bit about what you guys do. and that's exactly what we do with our clients. Give me a little bit of that historical perspective and there continues to be. and innovating over the last few decades And that's the kind of press that you can't buy. that is maybe leading through to your customers seeing, It's a culture that starts from the top And the Emerging Growth winner is Adesto Technologies. of the top leaders in Silicon Valley come together. Zac, it's been a pleasure to have you on the Cube. For the Cube, I'm Lisa Martin on the ground.

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