Tim Pitcher, NetApp | NetApp Insight Berlin 2017
>> Narrator: Live from Berlin, Germany It's theCUBE, covering NetApp Insight 2017 Brought to you by NetApp. Welcome back to theCUBE's live coverage of NetApp Insight 2017, here in Berlin, Germany. I'm your host Rebecca Knight along with my co-host Peter Burris. We are joined by Tim Pitcher, he is the Vice President, Next-Generation Data Centre for NetApp. Thanks so much for coming on the program. It's an absolute pleasure, it's a pleasure to be here. So let's start just defining for our viewers the Next-Generation Data Centre, how it's built, how it's founded. Yeah so, if you think about NetApp today we think about our customers really consuming technology in three ways. We've got sort of more, we're modernizing traditional data centers and architectures using data management and flash storage and these sorts of things and this really is our back yard, this is what we've been doing for years and years, been incredibly successful at it. And the big disrupter in many ways is Cloud and so our partnerships with the major hyperscalers are critically important to us as well. But there's a third piece to the jigsaw which is the Next-Generation Data Centre and the way we think about that is that if you imagine that you want to use Cloud services but you want to do a lot of that yourself, you want to take advantage of the sort of simple, scalable, automated nature of Cloud then that's really what we're delivering in the Next-Generation Data Centre for our customers. So the Next-Generation Data Centre is being driven by technology advances, business requirements, the realities of data, what are the practical things that are driving, or indicating, the steps that people should take as they think about new technology and new business practices? I mean, the big driver is really to remove a lot of complexity from their business so if you think about going to the Cloud, you're making a really very simple consumption choice. You're saying I'm going to consume data and services from the public Cloud environment and that drives a similar behavior inside large organizations as well, organizations of all sizes. So they're thinking about how do they build private Cloud, take advantage of both with a hybrid Cloud environment, or they can have multiple public Cloud instances as well. So they're thinking about it all very differently and they're thinking about the most appropriate services that they're trying to deliver or the most appropriate way to deliver that application or that data set, if you will, to their customers. So it's not like everything needs to be in one place, and also critically customers very often want to change that as well so they'll make a decision to put something in a public cloud, it might not be the best fit over time for whatever reason, so they want to bring it back in house and deliver that on their own infrastructure and when they do that they want to take advantage, they like what they've had in the Cloud so they want to put that on premise. So the real drive is they really want simplicity, they're really focused on a much more performant outcome that's focused on simplicity focused on how you scale your business and being able to have truly multi-tenant environments that give you the predictability of your traditional architectures if you will, the architectures you know well and have been using for a long time. You want to be able to do that in a Cloud like environment because you the economics of Cloud but you get the predictability of dedicated environments. So which of the customers that you work with are in fact executing this Next-Generation Data Centre strategy most beautifully in your opinion? Well so, if you think about the strategy that NetApp has for our Next-Gen Data Centre is really based on two companies that they acquired. One is Object Storage platform called StorageGRID Webscale the other one is SolidFire. Which, SolidFire was a young, emerging, hot technology company that was focused on delivering what I've just articulated, simple technologies, simple storage platform operated at scale, completely automated and SolidFire was born out of a service provider, born out of a service provider at the same time as OpenStack so it's kind of unique in that perspective. The company was formed to solve a problem and the problem that Rackspace really were looking to solve was how do they take their managed service clients and move them into the Cloud, what's stopping them doing that? And the answer is obviously customers worry about security and things like that but the key thing that was really stopping them was their concern about performance. So if I'm going to share, put all my stuff in with everybody else's, in a shared environment, how do I know I'm going to get what I'm paying for how do I know that I'm not going to have somebody else's applications consume all the services that are going to be given to me? So as a consequence, this was the thing that prevented people going to the Cloud so this is what the company formed to fix so SolidFire came out of that and that's our background and that's why NetApp acquired us because very different way of looking at things so as a consequence service providers are really at the forefront of how they deliver services to their customers and they leveraged SolidFire and we were very successful as an independent company selling to service providers and have been increasingly successful now that we're part of NetApp. Our very first customer for example is in Jersey and is still a very happy NetApp customer, a company called Calligo and they offer tiered services all on SolidFire, trusted Cloud services in and off-shore kind of environment they're focused on the financial services community and things like that. And now we have also major services providers like 1and1 in Germany, which is one of the largest services providers in Europe, long time NetApp customer and they're a SolidFire customer for their public Cloud services as well for the Cloud that they offer. And in the UK as well, Interoute, major service provider. What I like about them is one, they deal with a massive amount of traffic, they've got a huge network so very traffic intensive, but also they really take advantage of NetApp being, sorry, SolidFire being part of NetApp now so they use the on-tap base products in their manage services which those products are optimized for that kind of environment but for their Cloud environment where they're offering tiered services they use SolidFire so they've got us on both sides of the house if you will and so its a great example of SolidFire being part of NetApp, why that's so powerful, why that's so successful. And companies like Internet Solutions in South Africa is one major service provider in South Africa, big consumer of SolidFire and now is part of NetApp, it's a much better place for them because we've got a big business in South Africa, we're very successful there, so we're part of that team now and they go from strength to strength. So now the next challenge is taking some of the best practices that have emerged from what you've learned from working with these service providers and transferring them to other industries. Yeah so, we're seeing a lot in Fin-tech right now, Farmer is a good market for us, Astrozeneca uses SolidFire so a great example of one of NetApps long-term and major customers that's now consuming products and services from other business units and other offerings that we have across a much broader portfolio so they're very happy customers now. That's part of our global account business. Business Wire in the UAE is another example of a successful business transformation that they're doing as well. We've seen a lot of activity in Dev-ops, these products are perfect for Dev-ops because they're so simple, they don't require management they're completely automated, you're not building those large infrastructures of people to support these environments. And it's much quicker to be able to launch applications because of the simple nature of the technology you can launch applications, new products, new services so your time to market is an awful lot quicker as well. Great, well thanks so much for coming on the show Tim, it's been really fun talking to you. It's been a pleasure, thanks very much. I'm Rebecca Knight for Peter Burris, we will have more from NetApp Insight just after this. (electronic music)
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