>>live from Las Vegas. It's the Q covering AWS executive. Something >>brought to you by extension. >>Welcome back, everyone to the cubes. Live coverage of the Ex Censure Executive Summit here in AWS. Reinvent I'm your host, Rebecca Knight. I'm joined by Tristan Moral Laur said. He is the managing director. North America Intelligence Cloud Infrastructure. Thank you so much for coming on the show. >>Thanks for having me, Rebecca. >>So I know that your primary focus is cloud management and optimization. Tell our viewers why. Why those air? Two critical things. >>They're two very important things. That cloud is wonderful. It's full of innovation. It's It involves all the time. It's wonderful for developers. They love to leverage this. There's broad implications for I T departments. I T departments are used to buy in Big, bold Guy T service is every three years they park it and then they renew that five years later. So from how do you constantly consume the clown an innovative way, and additionally, while the developers are enjoying the service is at the enterprise level, there's broad implications on the tools. The skill sets, the load that you're putting on the infrastructure on the network on the security. And so you really have to benefit of the clown to benefit of all the innovation. You have to take a step back and say, What does it mean to run in the clown and to manage and optimize it? And that's why we call it run different because you have to take it completely from the ground up and rethink it. >>Okay, so run different. Describe what this means. What? This what this is >>So we look at run different as five core pillars. First, you have to manage it, of course. And that doesn't go away because you put an application in the clown doesn't mean you don't manage it. So you have to manage it. The tools it, Sandra, you have to optimize it optimization if cloud is all about innovation. And every day in this morning, we heard all source of new innovations come out from quantum computing to contextualized. Aye, aye. Two new types of storage. You now have two on board this into your environment. How do you optimize it? The thirties? You have to consume it so you have to consume differently. It's completely changed. Procurement departments have to adapt to it, the security framework has to evolve. And finally, the governance across all of the cloud that you're consuming at the enterprise level has to change. And those five pillars are critical to what we mean by run different. >>So we're going to get into all of these in just a second. But I'm your premises that the old way of doing I t doesn't work anymore. So when you explain this this approach in this strategy of thinking in this new way, is there any pushback? I mean, so much of technology and new strategies and approaches is not necessarily the technology itself. It's the it's the change management. It's the people. So with the implication that your way is not gonna cut it anymore, it's wrong. How is it? How is it understood in the organization's? It's >>in many cases, not understood, because in many cases people look at the individual technology and how my using this individual technology. And this morning, as of this morning, a lot of clients we're looking at, how do I use these widgets? Better use? That's not the point. The point is, if I'm there, I am the belief of why I'm moving in the clown is not for one particular capability, but the belief that the kid buildings are going to get better over time, better operationally. So developers are going to get new features and, by the way, better financially, because if I'm using the right innovation financially, it gets better over time. So you're moving from very static environment applications that don't move to a very dynamic environment, and that is a complete shift in mindset. It's a shift in mindset for the developers, for the people managing applications for procurement departments who now have to buy something every day. And so the change management of the enterprise is very complex because, by the way, you can't completely over rotate. Just because you're moving A S a P application to the clown doesn't mean you don't manage it anymore. You still have to make sure that your piece system is operating properly. So that's what we mean by a multi mode operating model is across the spectrum. You still have to have the more traditional management, but you have to evolve it on an ongoing basis, and that is a complete shift. Your workforce has to change all the time this morning, Seo should have woken up and said, I'm gonna use ultra warm. I now need skills on that. I now need tools on that, and so that's a complete shift, which is very difficult for enterprise at a large scale to adapt to and embrace. But they have to. If they do not, they won't benefit from the clown. >>So let's let's go through these things. Let's start with Cloud Management Service is tell it. Tell us, Tell our viewers a little bit about that. So, clown >>management, The wonderful thing about the clown is you can automate it, and so you can now automate the resolution of incidents. Frankly, we don't care about incident management anymore. If something fails, we just spend something else up, and it resolves itself. So it's much more about how do you make sure that things are automated so that there's no human intervention from a When something goes really wrong and you need to do problem management, you now need different stead of skills. So instead of having the old network skill and storage skill and operating system skill, I need an AWS platform skill, somebody that can engineer the application from top to bottom, a full stack engineer on that platform. That's a completely different type of skill. Number one and number two has to evolve over time. So how are the engineers at any client or 90 department are going to learn about how to manage the new quantum computing that we heard about this morning or wavelength and enable five G's so those skills normally have to be different and platform enable. But they have to evolve over time and so managing the clown that it still requires skills and tools but that have to evolve and change over time. >>So, as you said, C I ose and CEOs air saying, Wow, I have a lot of work to do to make sure my work versus up to speed um, cloud optimization surfaces, yes, he said. So >>that, to me, is the fundamental shift. If management over time, hopefully if fully is automated and that function shrinks to almost zero, what now becomes his cloud is available to all the developers. The problem is, they're consuming it as much as they want, so you have to shift from fixing your problem to fixing the consumption um I'm making sure that I am I using the right type of service. So instead of having a e c two instance on it in a database, am I using RD s instead of R. D s? Am I using Lambda instead of Lambda? Am I using fargate? So am I using the right type of service for my application and for my business? And that is constant optimization to drive the right service. And when I'm consuming too much of my identifying that consumption event, um, very recent example. Ah, client of mine explained to me how at Christmas one of his developers left a key out in the open. Somebody used that key to spin up a bunch of aws instance to mine. Bitcoin. Now that's not a incident. The system's working fine as advertised, so it's not a incident. The rial idol term. It's an incident in the terms of its a consumption event that I have to catch and identify. That is the shift you have to manage the consumption in real time, not the incident in real time, and that's what optimization is all about. >>But but then there's another consumption element to it. too >>There is because procurement department's used to buy things on an annual basis. Sometimes if every five years, they would pain along with a bunch of hardware and leave it sitting in their data center. Now they're buying things every month. If you take X century, for example, every month we have 900 million lines of bills for our cloud providers like sell only processes. What, 64,000? You have toe have special tools. How do you reconcile this? How do you translate these bills back to the application owner so that they drive the right consumption? How'd you align it back to the business? All of those air new features of the procurement department that has to exist in the i T department to deal with a clown. >>So next is security. And this is, of course, on every ceos mind. Right now. How do you ensure security compliance clients, but also secure, Secure? >>So how is it secure and how do you ensure security compliance? Um, the great things about the clown new kid abilities have security embedded. Unfortunately, clients realize that they can't outsource security. That is always a responsibility. That's a board level responsibility the CEOs are accountable for. So how do you relate the security component that is in the cloud versus the security component that you're still responsible for us, the C. I O. And the default security features and configurations of the cloud service is may or may not be aligned to your own security policies. So as you using the cloud, you have to align their security to your your eye tea estates policies, and you have to monitor it in real time. So it becomes a monitoring of the security feature and how it's complimentary to your policies, as opposed to driving and insecurity individually for every widget it evolves over time. And as your developers consume, news service is you don't have control over that, but you have to monitor it so you can address any shortfalls as they as they calm and as you identify them. >>So the final element of this this approach is cloud governance. How do you define this? >>So cloud governance? What's what's fascinating and one of the big lesson learned from this morning actually is you are not going to go to AWS to be public club. You're going to AWS for the cloud. With outpost now being generally available, you may go to AWS for private or public and now, by the way, for quantum as well. So even if you have one primary cloud provider and let's say, state of us or or another, you have to manage multiple cloud platforms and you have to govern it across the platforms. Developers don't care where they're consuming it. They just want it available. And that governance across all the AWS clowns, in most cases multi clowns, is critical to get that total visibility of your entire estate. And so that's why that fifth pillar is critical in a foundation of all the others. >>So this is this is really interesting. Can you give us some examples of clients that you are already using this approach and and how it's having an impact on their businesses? >>So we're using this approach at all of our clients, so we fundamentally believe that is how you have to manage it. And it's no longer just a fixing the incidents. It truly is about automating and optimizing. I think the best example is Accenture. We've moved 95% of our estate in the cloud >>your own use case. >>We are. And I could name a lot of clients, but centuries our best example. Because we run the risk and being the cloud to completely over consume. And when we spend, you know hundreds of millions in the clown, you have to manage that very, very carefully. Are you using the related skit build these? Are you consuming it properly? And how are we dealing with the bills? In fact, this framework was built on the lessons learned from our clients. But really, from what we did internally to Accenture, >>So other than implementing run differently, stat, What is your best advice for organizations that are really looking to have a more organized and systematic approach to this? >>Yeah, I think clients will have to one every clients on a big clown journey. And I think what we're seeing is clients are accelerating their clown journey. They have to make a real decision. Run different is a framework which way advise client. Either they could do it themselves, and they have to adopt this this concept or they can use 1/3 party. Important concept is if you want to benefit from the cloud it evolves. If you are investing in your tools in your skill sets, we will absolutely support it and encourage it. But you have to understand that that is an ongoing investment. Every year you have to update your platform. Every year you have to update your skills. So some clients air fully committing to that our technology companies at the core and are making those investments. Other clients realize that that is something they would prefer to use 1/3 party for. And they come to a number providers, including ex center. >>Well, Tristan, thank you so much for coming on. The show are really interesting conversation. >>Thank you so much. Rebecca. >>I'm Rebecca. Night. Stay tuned for more of the cubes. Live coverage of the Accenture Executive Summit.