(corporate electronic xylophone jingle intro) >> Good afternoon everyone. Welcome back to theCUBE's live coverage of AWS re:Invent 22 from Vegas. We're at the Venetian Expo Hall with we're hearing, north of 50,000 people. I know we've been giving you different numbers but, that's kind of what we've settled on here. Hundreds of thousands are watching online. This is a huge event. People, John Furrier, Lisa Martin are ready to be back. >> Yes, it's really great show. A lot of change going on at Amazon. They're continuing the innovation, continuing to grow. The theme this year's data security and their partner ecosystem, which is continuing to grow. Their partners are filling the gaps on solutions and, it's just a whole another, I think, partner friendly cloud. This next gen wave that's coming, it's really next segment I think speaks to, I'm looking forward to this. >> It does. We're going to be digging into that partner network. We've got two guests. One of them's an alumni, Reza Honarmand SVP Global Cloud at TD SYNNEX. Great to have you back. >> Hello. >> Sergio Farache joins us as well, the Chief Strategy Officer at TD SYNNEX. Welcome to the program. >> Thank you. Thank you for having us. >> Great to be back in person, isn't it? >> Yeah, absolutely. It's a great experience. >> Amazing. The energy here has been hot at the highest levels since we came here Monday, Monday night, which is great. Sergio, I want to start with you. Last year when you guys were on the show, Tech Data. Tech Data has been around a long time. Now your TD SYNNEX. Talk a little bit about that. What's new, that transformation? >> Yeah, that is correct. It's great to be able now to present TD Synnex as a new merger between Tech Data and Synnex Corporation. Now, we are the largest distributor basically, across the world, with more than 62 billion dollar in a business. And, Amazon is obviously a strategic partner with a hyper growth and, we has been very focused to working with them to expand that partner ecosystem across solution ISVs and service providers. There has been very nice experience combine these two company and now have the reach and a scale that enable more than 140,000 partners across the world. >> Wow. >> And, the partner's message here is changing too. The new leader, Aruba is up on stage talking about this new partner paths. A lot of changes in a good way. They're bringing people together. What's your guys take and reaction to AWS's new posture towards partners? Obviously, the ecosystem we see going to be doubling and tripling we see in size and, also the value proposition is going to be stronger too and, more money making of course. But, the new Amazon's posture with partners. What's your reaction? >> We were at Aruba just an hour ago. Fantastic. If I look at the change from when we first got here a few years ago to now, it is beyond comparison. The realization is that technology and, especially what we work with Amazon is deflationary force and, we need scale to actually drive that across all of our partners to the customers. And, I can only see that accelerating now in terms of what Amazon is doing and actually with the channel and what Aruba is doing. I think this is exactly the right direction. >> John: What's your message? >> My message is, this is now channel. This is channel and this is serious. So, partners with Amazon equals growth. >> As we've seen so much transformation in the last couple of years, Sergio, with every business having to become digital to survive, right. And then, to eventually thrive and succeed and grow and the challenging economic times that we've had. What are some of the pivots that TD Synnex has made through your partner program to meet customer needs to accelerate their transformation? >> Yeah, as you said, has been a significant transformation. I think that in the past was clear what was a technology company and what an industrial company etcetera and, those frontiers are blending right now. Then, as a consequence we has been investing in several elements. One is to really increase the capability of the partner network in a way that they can on one side provide more solution-oriented activities to those customers to drive either growth or cost optimization. The other element has been verticalization meaning, know the industry where you are playing. We have been investing in the healthcare market, of course, as a consequence of all the demand that has been generating. But, at the same time and, we recently announced the competency in the government sector where we expand drastically our capabilities around specifically the federal and non federal business. But, not only in US but, across the world with those elements. Then, I would say that it's a combination of enhancing the skill, enhancing the knowledge on the industry, and finally provide the tools through our platform to enable the partner to operate in a digital way and enable the access of ISVs to the Iotly and serving the customers end to end. >> Is that the ISV experience project that I heard about, ISV experience with SaaS companies? Is that what you're referring to? >> Yeah, ISVs is one, ISV experience is one of the components that we use but, basically what we are trying to achieve with the ISV is helping in the journey of certification. Is how you transform either a partner that is born in the cloud or a partner that is still in the on-premise side. How you transition to the cloud and enabling how you reach to the end user in a more effective way and, how we expose 140,000 partner across the multiple geographies to help those ISVs to reach more customers. >> It's great distribute, it's great distribution. It's a business model innovation. >> Sorry? >> It's a business model innovation for these ISVs. >> Absolutely. Some of the ISVs, as you can imagine, they're incumbent with us. We work with them. So, actually it's finding new ways of consuming technology but, there's thousands of them that actually do not understand how to operate with a channel. And, this is a part where we help them with the channel, build a program, coach them through the process, help them access their partners and the customers that Sergio was referring to. >> Let me ask you guys a question. Where's the growth going to come from? You mentioned ecosystem, more growth, Aruba mentioned that's where the growth is. They are serious. So, you going to deliver that keynote now. Where do you guys see your growth coming from? >> Well, to be honest, the growth is unlimited in our opinion, right? It's so many areas. >> John: The wave is still coming. Yeah, the wave is still there. When you see still the amount of platform that need to be migrated to the cloud then, we have been investing in a significant way in enable capabilities of migration programs from the on-premise to the off-premise. At the same time, we have been expanding geographically because, it's still several segments and markets we operate globally. As an example, we recently launched our public sector capability in Latin America and Europe, expanding those segments. And, in addition to that, again, how we bring more ISVs more solution oriented driven. There's many spots of growth. And, I think that Amazon message recently recognized more and more the value of, nobody have all the solutions. You need this ecosystem playing together to bring those solutions to market. >> So if I build on that. If we look at the growth in the public cloud last year, was around 40 billion dollars. We expect a similar growth level this year as well. I mentioned about deflationary force, the technology being a deflationary force. Now, everybody knows a lot of businesses out there are going under a lot of challenges. So, they have to compete, they have to have the insights, they have to be efficient, and actually, they're going to get a lot of that through the technologies that we're talking about here. The key to that is partners with the right skill sets. What we are seeing is the partners with the skill sets who can participate in that 40 billion dollar growth, take a big, big share of it. >> And you guys are providing a great service. I think, when I wrote the story on Friday that I published. One of my premise was is that, this next-gen cloud is going to lift up more ISVs which is kind of a legacy classic, independent software vendor, create new kinds of partners that have platforms or unique solutions for verticals. So, the ISV classic definition will still exist and, new customers are emerging. It's got a new dynamic developing. We're seeing people build clouds on top of the cloud, tap the ecosystem, partner distribution services. It's a whole new way to build and take something to market. What do you guys think about that? >> Yeah, I think that the beauty of our position in the market is that we are in the center of that ecosystem. Again, we have access to thousands of ISVs, thousands of hardware vendors, the hyperscalers. Then somebody need to put all those pieces together. That is our role in the market. >> John: It's a good position to be in. >> It's a good place to be. And, enabling those partners now to collaborate with all those entities to bring the solution because, the customer is not acquiring technology anymore. They're acquiring a solution to a problem now. And, that solution require multiple components. >> Last year, no, this year, I'm sorry, you guys were announced as EMEA Distributor of the Year. Congratulations on that. >> Yeah, thank you. >> Talk about that in terms of just the evolution of the partnership. >> The partnership in EMEA is now across our entire geo. The growth that we've driven across the EMEA market space is I think, the reason why we have won it, as well as the competencies that we have built. Now, you were just talking about ISVs to give you an example. There are many ISVs that sit in EMEA that want to access the US market and vice versa. So, where we sit in the middle and enable that access, the frameworks that they need to move. So, those are the kind of things that contribute to the strength in the relationship what those awards are coming from. >> Yeah, the other critical factor here is again, how we bring more capability in terms of the serve to the market to Amazon. And, that has been another component of data where that we are very thankful. Again, we has been enabling and bringing numerous new partners and numerous new end customers that now have access, support, and services including, again, the competencies that we already described but, including service oriented businesses like migration, like cost optimization of the use, et cetera, that now we through partner serve to the market. >> Reza, Sergio. I want to ask you guys a question around trust. Trust. You're a trust broker because you have a lot of services and people and companies to put together. We were just talking about the good position you're in. Trust is a big part of your relationship with your customers. You've got two sides of your business. You got one side is the supply side and you got the distribution side, and then both sides are working together. Requires a lot of trust. What's that look like inside your company? Could you just take a minute to explain, take a bit to explain what's that like, the culture of the company and that trust. >> Yeah, absolutely. And, that is why the term of Trust Advisor came to the table, right? And, and again, for more than 40 years we has been building this ecosystem. We has been driving that motion and, we have been proving to the market a consistent approach with a strong support to the two tier model. We never get in opposition to our customers and, we enable those customers in a consistent way. Then, I think that trust is something that you earn not something that you ask for. And, that is what we are doing day basis. >> Well, congratulations. It's been great chatting with you. Challenge time for the challenge >> Lisa: Challenge Time, all right guys. >> A new challenge on theCUBE, new format. We usually say... >> Yes at the end of the interview. What's the take on the show? What's the bumper sticker? So, think of it like an Instagram Reel. Thought leadership, hot take. Each of you, spend a minute, 30 seconds to share a hot take, thought leadership, what you think was going on at Amazon, why you're here, what's important. What would you say if you were going to do an Instagram Reel right now? >> Yeah, the Amazon enable a new way to do business and a new transformation of the Iotly economy. We are here in TD Synnex to expand that capability across the segments enhancing partners to reach to their goals and, in users to get those transformations. In general, we will provide what is needed and, we continue investing to continue growing the capacity across all geographies and all the type of solutions that we deliver. >> All right, Sergio, you nailed it. Reza, you're up, your hot take, your sizzle reel. >> Well, frankly, I think, Sergio nailed it. It's about covering the geos and taking the competencies and, make sure we execute consistently across all of our geos. >> All right, nailed it. Thanks so much. >> Consistent execution. Reza, Sergio, thank you so much... >> Thank you so much. for joining John and me on the program, talking about what TD SYNNEX has done since we've last seen you. What you're doing with AWS and the partner ecosystem. We really appreciate you stopping by the set >> Thank you. >> Thank you for the time. >> All right, our pleasure. For our guests and for John Furrier, I'm Lisa Martin. You're watching theCUBE, the leader at live tech coverage. (corporate electronic xylophone jingle outro)

(upbeat music) >> Good afternoon everyone. Welcome back to The Cube's live coverage of AWS Reinvent 22 from Vegas. We're at the Venetian Expo Hall, we're hearing north of 50 000 people. I know we've been giving you different numbers but that's kind of what we've settled on here. Hundreds of thousands are watching online. This is a huge event people. John Ferrior and Lisa Martin are ready to be back. >> Yes, it's really great show. A lot of change going on at Amazon. They're continuing the innovation, continuing to grow. The theme this year's Data Security. And their partner ecosystem, which is continuing to grow. Their partners are filling the gaps on solutions. And it's just a whole nother, I think partner friendly cloud. This NextGen wave that's coming is really, the next thing segment I think speaks to that, I'm looking forward to this. >> It does. We're going to be digging into that partner network. We've got two guests, one of them is an alumni, Reza Honarmand SVP Global Cloud at TD Synnex. Great to have you back. >> Yeah. >> Sergio Farache joins us as well the Chief Strategy Officer at TD Synnex. Welcome to the program. >> Thank you. >> Thank you for having us. >> Great to be back in person, isn't it? >> Yeah absolutely. That's great experience. >> Amazing, the energy here at the highest level since we came here Monday night, which is great. Sergio, I want to start with you. Last year when you guys were on the show Tech Data. Tech Data has been around a long time now you're TD Synnex. Talk a little bit about that, what's new, that transformation? >> Yeah, that is correct. It's great to be able now to present it in Synnex as a new merger between Tech Data and Synnex Corporation. And now we are the largest distributor basically across the world with more than $62 billion in a business. And Amazon is obviously an strategic partner with a hyper growth and we have been very focused to working with them to expand that partner ecosystem across solution ISVs and service providers. That has been very nice experience combine these two company and now have the reach and skill that enable more than 140,000 partners across the world. >> Wow. >> And the partner's message here is changing too. The new leader, Ruba is up on stage talking about this new partner paths, a lot of changes in a good way. They're bringing people together. What's your guys take and reaction to AWS's new posture towards partners? Obviously the ecosystem we see going to be doubling and tripling we see in size. And also the value proposition being stronger too and more money making of course. But the new Amazon's posture with partners. What's your reaction? >> Well, (indistinct) just an hour ago. Fantastic. I mean, if I look at the change from when we first got here a few years ago to now, it is beyond comparison. The realization is that technology and especially what we work with Amazon is deflationary force and we need scale to actually drive that across all of our partners to the customers. And yeah, I can only see that accelerating now in terms of what Amazon is doing and actually with the channel and what Ruba is doing. I think this is exactly in the right direction. >> What's your message? >> My message is, this is now channel. This is channel and this is serious. So partners with Amazon equals growth. >> As we've seen so much transformation in the last couple of years, Sergio, with every business having to become digital to survive. Right and then to eventually thrive and succeed and grow in the challenging economic times that we've had. What are some of the, the pivots that TD Synnex has made through your partner program to meet customer needs to accelerate their transformation? >> Yeah, as you said, has been a significant transformation. I think that in the past was clear what was a technology company and what industrial company, et cetera and those frontiers are blending right now. Then as a consequence we have been investing in several elements. Once is to really increase the capability of the partner network in a way that they can on one side provide more solution-oriented activities to those customers to drive either growth or cost optimization. The other element has been verticalization meaning know the industry where you are playing. We have been investing in the healthcare market, of course as a consequence of all the demand that has been generating. But at the same time and we recently announced the competence in the government sector where we expand drastically our capabilities around specifically the federal, and non feral business, but not only in US but across the world with those elements. Then I would say it's a combination of enhancing the skill, enhancing the knowledge on the industry, and finally provide the tools through our platform to enable the partner to operate in a digital way and enable the access of ISVs to digitally and serving the customers end to end. >> Is that the ISV experience project that I heard about? ISV experience with SaaS companies, Is that what you're referring to? >> Yeah, ISVs is one. ISP experience is one of the components that we use, but basically what we are trying to achieve with the ISV is helping in the journey of specification. It's how you transform either a partner that is born in the cloud or a partner that is still in the, in the OnPrem side how you transition to the cloud and enabling how you reach to the end user in a more effective way. And how we expose 140,000 partner across the multiple geographies to help those ISVs to reach more customers. >> It's great distribution. I mean this is, a business model innovation. >> Sorry? >> It's a business model innovation for these ISVs. >> Absolutely. Some of the ISVs, as you can imagine they're incumbent with us. We work with them. So actually it's finding new ways of consuming technology. But there's thousands of them that actually do not understand how to operate with a channel. And this is a part where we help them with the channel, build a program. Coach them through the process, help them access the partners and the customers that Sergio was referring to. >> Let me ask you guys a question. Where's the growth going to come from? I mean you mentioned ecosystem, more growth, Ruba was mentioned that's where the growth is. They are serious. She's going to deliver that keynote now. Where do you guys see your growth coming from? >> Well, to be honest the growth is unlimited in our opinion, right. It's so many areas. >> The wave is still coming. Yeah >> The wave is still there, you know. When you see still the amount of platform that need to be immigrated to the cloud then we have been investing in a significant way in enable capabilities of migration programs from the on-premise to off premise. At the same time, we have been expanding geographically because it's still several segments and markets we operate globally. As an example we recently launched our public sector capability in Latin America and Europe, expanding those segments. And in addition to that again, how we bring more ISVs more solution oriented driven than many spots of growth. And I think that Amazon message recently recognized more and more the value of nobody have all the solutions. You need this ecosystem plan together to bring those solutions to market. >> So if I build on that. If we look at the growth in public cloud last year, was around $40 billion. We expect a similar growth level this year as well. I mentioned about deflationary force, the technology being a deflationary force. Now everybody knows a lot of businesses out there are going under a lot of challenges. So they have to compete, they have to have the insights they have to be efficient and actually they're going to get a lot of that through the technologies that we're talking about here. The key to that is partners with the right skillsets. What we are seeing is the partners with the skillsets who can participate in that $40 billion growth, take a big, big share of it. >> And you guys are providing a great service. I think when I wrote the story on Friday that I published one of my premise was, is that this Next-Gen cloud is going to lift up more ISVs which is kind of a legacy classic, independent software vendor. Create new kinds of partners that have platforms or unique solutions for verticals. So, the ISV classic definition will still exist and new customers are emerging. It's got a new dynamic developing. We're seeing people build clouds on top of the cloud tap the ecosystem, partner distribution, services. It's a whole new way to build and take something to market. What do you guys think about that? >> Yeah, I think that the beauty of our position in the market is that we are in the center of that ecosystem. Again, we have access to thousands of ISVs thousands of hardware vendors, the hyper-scalers then somebody need to put all those pieces together. That is our role in the market. >> It's a good position to be in. >> It's a good place to be. And enabling those partners now to collaborate with all those entities to bring the solution because the customer is not acquiring technology anymore. They're acquiring a solution to a problem now. And that solution require multiple components. >> Last year. No, this year, I'm sorry. You guys were announced as EMEA distributor of the, of the year. Congratulations on that. >> Yeah, thank you. Talk about that in terms of just the evolution of the partnership. >> The partnership in EMEA is now across our entire geo. The growth that we have driven across the EMEA market space, is I think the reason why we have won it. As well as the competencies that we have built. Now you were just talking about ISVs to give you an example, there are many ISVs that sit in EMEA that want to access the US market and vice versa. So where we sit in the middle and enable that access. The frameworks that they need to move. So those are the kind of things that contribute to the strengthened in the relationship and what those awards are coming from. >> Yeah. The other critical factor here is, again how we bring more capillarity in terms of the serve to the market to Amazon. And that has been another component of data that we are very thankful. Again, we has been enabling and bringing numerous new partners and numerous new end customers that now have access, support and services. Including again, the competencies that we already described but including service oriented businesses like migration, like cost optimization of the use, et cetera. That now we through partners serve to the market. >> Reza and Sergio, I want ask you guys a question around trust. Trust. You're a trust broker because you have a lot of services and people and companies to put together. We were just talking about the good position you're in. >> Trust is a big part of your relationship with your customers. You've got two sides of your business, you got one side's the supply side and you got the distribution side and then both sides are working together, requires a lot of trust. What's that look like inside your company? Can you just chip in and explain, take a bit to explain what's that like? The culture of the company and that trust. >> Yeah, absolutely. And that is why the term of trust advisor came to the table right? And again, for more than 40 years we have been building this ecosystem. We have been driving that motion and we have been proving to the market a consistent approach with a strong support to the two tier model. We never, you know get in opposition to our customers and we enable those customers in a consistent way. And I think that trust is something that you earn, not something that you ask for. And that is what we are doing day to day basis. >> Congratulations, it's been great. Great chatting with you. Challenge time? For the challenge time? >> Challenge time. >> Alright guys. >> New challenge on the Cuba new format. We usually say yes at the end of the interview. What's take on the show, what's the bumper sticker? So think of it like an Instagram reel, thought leadership, hot take. Each of you, spend a minute 30 seconds to share a hot take, thought leadership, what you think was going on at Amazon? Why you're here? What's important? What would you say if you were going to do an Instagram reel right now? >> Yeah, the Amazon enable a new way to do business and a new transformation of the digital economy. We are here TD Synnex to expand that capability across the segments. Enhancing partners to reach to their goals and in users to get those transformations. In general we will provide what is needed and we continue investing to continue growing the capacity across all geographies and all the type of solutions that we deliver. >> All right, Sergio you nailed it. Reza you're up. Your hot take your sizzle reel. >> Well, frankly I think Sergio nailed it. It's about covering the geos and taking the competencies and make sure we execute consistently across all of our geos. >> All right, nailed it. Thanks so much. >> Consistent execution. Reza, Sergio. Thank you so much for joining John and me on the program, talking about what TD Synnex has done since we've last seen you. What you're doing with AWS and the partner ecosystem. We really appreciate you stopping by this side. >> Thank you very much. Thank you for the time. >> Alright, our pleasure. For our guests and for John Furrier, I'm Lisa Martin. You're watching theCUBE, the leader at Live Tech coverage.

>>Hey, welcome back everyone to the cubes coverage of Avis reinvent 2021 here in Las Vegas. Um, John, for your host, the Q with my coach, Dave Nicholson cloud analyst here with SiliconANGLE in the queue. We've got a great guest Rez, the honor, man, SVP cloud hyperscalers transformation TD. Synnex welcome to the cube. Thanks for coming on resident. Hey, >>Good morning. Good >>Morning to you guys. You guys just had this big acquisition with billions and billions of dollars in revenue. Take us through, what are you guys do for set the table for the, for the company? Right. >>Okay. Yeah, it is a pretty big one. Uh, we're now foot number 60 on the fortune 100, um, worldwide revenues around just under $60 billion. Uh, we represent somewhere in the region of, uh, 1500 vendors and OEMs and uh, in over a hundred countries. And, uh, we serve over a hundred thousand parts, 150,000 partners now worldwide. So you got everything from the, uh, end points, style products, uh, all the way up to, uh, data center cloud, serving from the retail to SMB, to VARs going go all the way to enterprise specialists, NSIs. So DD >>And X, big company, you won't global reach. You hit everybody. Basically you T you sell a lot of products, software, hardware, you name it. Cloud is here. What is the big trend that you guys are seeing with cloud? Because you you're innate. You're, you're talking to all the customers, you have a lot of services and you have products. You represent a lot of different brands. How are people rolling them together? Are they composing cloud what's? What are you seeing in the global landscape? >>Um, we specialize in cloud. They've been doing that for a number of years and actually depending on where partners are within the journey, uh, they will have different levels of specialization. And, um, the way we like to look at it is a matrix, um, in terms of where is the complexity of the product that they're trying to take to market, um, versus what is the size and their own maturity. So we, uh, tune our services and our support for those partners to help them better understand and onboard all of that technology and address it towards their partners. Um, so if you can imagine, um, you got many, many announcements that were made here, right? And our partners have to consume all of that information, all of that technology and learn how to use it. And that's where we come in. We, we, we effectively act as the bridge to help them get up there, running and lower the barrier of entry for them to execute >>On those products and they want to add services to it all. Good. Cloud's perfect for that. So what's the relationship with AWS? I'm sure they're obviously enabling a lot of value. What is the relationship with AWS partner network? How do you guys, what are you guys enabled? What are you guys enabled with Amazon? >>So, um, if I give you the, uh, picture of our cloud practice builder, that's a good place to start. Our cloud practice builder program starts with, um, looking at the partner, understanding what is their maturity in that path specifically related to the technologies that they want to work on with AWS. And, um, we look at them in terms of have they got the sales capability, have they got the operational capability, the financial setup, and, um, really helped them then on that journey. So, um, so yeah, we, um, can go very, very deep, uh, where we have our own cohorts who help those partners get up to speed with, >>Do a little, you gotta do a little vetting, you gotta make sure people have the right capabilities. And certain people have certain orientation to certain things, maybe levels of certification. Yep. Is there a swim lanes developing in the partner network that you guys are working with? Big trends, they specializing more in application modernization. Is it more infrastructure or what are you guys seeing in terms of the trends? >>There are multiple, uh, uh trend-setter. So as you say, we have one lane specifically for our ifs. Um, one lane for our, um, uh, people who host with infrastructure. We are, um, you know, obviously data centers, one of our biggest focus areas. Um, and, um, so each of our partners goes into a specific lane specifically related to where they want to focus on. So if you consider for instance, um, somewhere in the area of, uh, ISV ISBNs, um, the primary thing that many of the ISV is out there don't have is the ability to understand all of the AWS programs. So we help them understand that, understand how they can get the most optimal, uh, cost and program with AWS. And then you get into, you get into the next level, which is around, um, uh, their cloud operations, how they actually transact with us. Uh, and you can, you can build a stack, you get into security and then you get a well architected frameworks. So this is just one of the swim lanes that you could effectively go, and we can help, help build them, build that out for them. >>Yeah. So, so Raza draw a little map for me, a sort of a mental map from the perspective of an end user customer say, I'm a very large organization, I've got a large it footprint. I'm looking towards modernizing in the future. How am I engaging with what TD Synnex is actually delivering to the market? We've been talking about partners. So give us a hypothetical again, I'm the customer who is, who's the sales rep. Who's calling on me initially, how am I interacting with you versus the partner? And I know that there are a variety of ways, but give me, give us an example. I want to make sure that people watching this understand cause we use the term partner to me in a whole variety of different things. >>Yeah. Very, very good question. Cause, uh, he is index is one of the biggest companies that the vast majority of the consumers out there have inherited, right? Yeah. We are for number 600 fortune 100. Now most organization deal with a local. It trusted it partner that trusted it partner, um, then is who they would go to, whether it is their infrastructure, whether there is there, uh, um, security that we work with that partner, um, to help them manage it. Now, what we do is really support the partner to have the knowledge they need to have the expertise. They need to have the services that they need to have the solutions that they need to have to deploy those technologies. Um, with that customer. Now, in majority of the cases, the customer will never come in contact with us because we are behind the scenes supporting our partners. >>However, increasingly we are seeing three motions that we work with. One is with our partners, we do sell to right partner, knows what they want. They've worked with the customer, they've established a need. Um, they come to us and we help them deliver that technology. We do a cell width. So this is the part where you're talking about more of the newer technologies, where the partner may be lacking some of that expertise. So this is where are our experts and give you an idea. We have over 300 certifications just in the last year with AWS, um, where our experts would then help the partner actually land that technology with the customer. And then the ultimate level is a sell for you're talking about longer sales cycles, very complex, where they really need to get deep. So we have our own, um, experience centers, uh, customer immersion, uh, uh, programs where the customer actually comes to us with a partner where we then help them actually get through that process. >>So you're a multi-tiered distribution system. You provide service layer to the frontline partners before the end-users provide support and it software technology and, and executive services for them to serve their customer because they're probably not staffed up. They don't have the resources, they have a good business model and they want to make a lot of money. They >>Do, they do. And, um, they have good gross >>Profit margins. >>I hope so. I hope we, we, we help them actually deliver better profit margins and as they move to services and recurring revenues with cloud that becomes more predictable and sustainable for them as well. >>Well, just, I was kidding, but I'm, I'm serious. I want to get into this gross margin because think one of the things that you're bringing up with this question is if I'm a re a partner and I'm talking to an end-user, I might, I want to make a lot of profits. So services are naturally important. I make more gross profit on services. So if you have volume discounts on things that I might not have that volume discount, if I'm going direct to the manufacturer or a platform you provide that, is that right? Like getting that right, that you guys get, provide that discount pass through. >>We do. Um, we laid up, yes, we get a lot of support through their programs. They announced many programs this week, for instance, and as the partner gains more specializations and they gain access to more support through us, they also gain access to some preferred, um, uh, pricing. So to an extent it's about volume. It's also about how deep they go, how, how, how much they invest in their own expertise. So really is a, uh, not just a volume game, but it's a quality game as well. >>Operational value that you provide because you guys must have a lot of programs that pass through to the partner, uh, software systems. What kind of examples can you give if I'm the partner and I have an end-user and I have a boutique, let's just say I specialize in data analytics and whatever unique thing you're providing me services. Is there like certain software systems that you guys have? What operational support do you give to your customers? >>So in terms of the, um, technology that the consumer consumes, um, there is a whole range of technologies around data management and data analytics. Um, then if you're talking about, in terms of the support, operational support that we give to the partner, again, there's the bigger the partner, the more transactions, the more volume they do, they need to have that operational optimization as well. Again, that's where we come in and give them the tools and the technologies. They need to optimize that. >>It's going to ask you the re-invent now that we're in person again, been a year and two years since we've been to reinvent. What's the, what, what are you, what's your assessment of the show this year? What's the big takeaway, um, that you see this year, uh, that that's gonna be relevant for you? >>I, I love the way these guys, um, land some incredibly new technologies. Uh, and I love the theme of Pathfinders from yesterday. Um, so when I look at the, uh, 5g, I mean, that sounds like a game changer to me. And I think there should be a lot of partners out there thinking, hold on a minute, this is a massive opportunity for us. Um, yeah, I mean, so >>The serverless stuff is getting better and better. I mean, like >>It's, they do a good job on their announcements. There is a reason why their technologies so highly rated, uh, these guys know how to do technology. >>And I think if, if I'm, uh, I think of the services that you could roll on top of this, I mean, if you're in front of a customer big, medium or large, I mean, if I'm a developer, a service provider, I can make so much more profit by building more of these services because that pathfind opens up these net new things, 5g AI as a service, kind of the anything. >>Yeah. Um, I mean partners with they, they have their business models. They, the ones who have figured out how to wrap the services around the solutions that are out there. Um, typically we find that they are the most successful with the fastest growth rates and they kind of get themselves into very, uh, positive virtual cycle. Um, the more they can wrap around those services, the higher their value, the more margin they tend to make, the more profitable they are. And actually then they continue to invest and expand their footprint. So >>Quick advice pretend that I am about to become essentially a local trusted value added reseller partner for my end user customers. And I'm going to become a partner of your company. What would your counsel be to me about what I should focus, focus on? What's hot. What's the hottest tip of the spear right now. Yes, right now I need to go out and hire these people, >>Data, data, data, and analytics data. I would absolutely zoom in on that. Um, it is the new oil and every organization needs to have insights. And if businesses out there do not have those insights, they are at a disadvantage partners who can figure out how to build services around data. They're the guys who are really winning. >>Awesome. Great insight. Thanks for coming on the cube here at re-invent great conversation with gradients. I thanks for coming on. Appreciate it. Pleasure. Okay. Cube covers. You're watching the cube, the leader in worldwide tech coverage here in Raven. I'm Jeffrey with Dave Nicholson, host of the cube. Thanks for watching. We'll be right back.