>> Narrator: From Nice, France, it's theCUBE, covering .NEXT Conference 2017 Europe. Brought to you by Nutanix. Welcome back, I'm Stu Miniman, and this is theCUBE's live coverage from Nutanix .NEXT in Nice, France. Always love when we get to dig in of some of the practitioners, the users at this conference 'cause a lot of 'em have shown up for this show. Happen to welcome to the program first time guest Mohammed Ibrahim, who's the head of IT with Securities and Investment Company or SICO headquartered out of Bahrain. Great to see you Hello, how are you? Good to see you, too. It's really my pleasure to participate and to be here and joining the .NEXT Conference. I'm very lucky to be here. Thank you so much. And you've been at both of the European shows? Exactly, I have attended last year in Vienna, and that was really good as well. And this year I really see a very big development and enhancement and the difference between this year and last year which is a very good progress. So, Mohammed, first tell us about SICO. How long's the company been around? Kind of the breadth of coverage and locations and the like. Yeah, SICO, it's actually, it's a wholesale bank headquartered in Bahrain, and we are a premiere wholesale bank in the region, Middle East and North Africa. We do business in two different lines like asset management because we manage more than one billion US dollar as asset management and portfolio managers, and we are also a custodian house. And the brokerage business, this is one of our main business lines as well because we are brokers and we started as brokers, and now we are a wholesale bank. Our coverage as I said is MENA, Middle East and North Africa, and we have our also subsidiary brokerage arm in United Arab Emirates. It's SICO UAE. It's our brokerage arm there, and they are also working under SICO. You were telling me SICO's been around since 1995. Give us a little bit of your background. How long have you been on there? Actually, yeah, SICO established in 1995, and I joined SICO in 2007, and since that time I'm at SICO, I started as the head of infrastructure, and now I am the head of IT looking after the whole IT and services in SICO. Maybe explain to us those roles, infrastructure and IT, and kind of how many people, how many data centers, that kind of stuff. We have actually one data center which is on the main side, and we have another data center in our DR side, that's the recovery side. And yeah, it's very, very sophisticated because we are operating as a bank and we have a core banking system. We have a trading platform. We are serving more than 1,900 customers, and our customers are government, pension fund, high-worth net individuals, corporates, so we have fund managers. This all our customers, and this is actually very critical customers for us. We are in IT of course. We have couple of units. We have the infrastructure and application. I was actually entitled for the infrastructure, looking after the platform and security network, and recently from couple of years back, I have been promoted to be the head of IT and looking after the applications as well as the infrastructure. Great, and you've got security under your preview which I have to imagine is taking a lot of time and budget these days. Exactly, it was a very, again, critical task and a critical position because handling the security, it was really important for the business and for our data and our confidentiality. So, it was really a good practice and a good experience. And now we are actually enhancing more in our information security policy because as you know, cyber security is one of the important topics, especially when you go to the digitalization. And this is our main purpose and our main target, is to do digitalization automation and enhancing this domain, plus ensuring the security is very standard, very high level, matching the whole expectations, the fund regulator, as well as the worldwide standards. Brought up a great point, Mohammed, there. I want you to explain to our audience what is digitization mean to SICO? For us, digitalization is actually, it's more than giving online services. Automation for our services as well. Make it easy because the wholesale bank actually have different line of services, and getting into access to your data, to your portfolio managing your orders, placing your orders, getting your positions, guaranteeing your cash statements, this is all actually, transferring your cash, this is all something that it's very important for the customer. And in many places, even in the Gulf, even in the area, it happens manually, so we are trying to be more automated, more smart, and this is for us, is the digitalization in the time being. Okay, so let's dig into the part of your job but your whole job too, the infrastructure itself. What's the role of infrastructure when you're doing the digitalization? You've probably gone through some transformations there. If you can tell us a little bit about kind of what it was like, and kind of what led to where you are and where you're going? Mainly, this is a very important question actually, and I love to answer it because when I joined SICO, it was a traditional infrastructure. As many people did, it's a physical implementation. You have servers, you have network switches, so it was a very traditional. And this was actually the challenge is to move SICO from the traditional way of the infrastructure into very simple way and very standard way, allowing you to grow, allowing you to add more applications, allowing you to really develop and focus more on the functionalities other than infrastructure. Since you also have limited resources in terms of IT resources, so you need really to think about simple infrastructure giving you the functionalities you expect, giving you the stability, that resiliency, and as well as giving you the opportunity to add more sort of critical applications on top of that. So I have to imagine in your time virtualization played a role in this, and when did Nutanix come into the picture? Actually, Nutanix came into the picture when we decided to go with our online and trading platform, SICO Life. SICO Life, it's actually a very important and critical product for us because it allows our customers to get the direct market access, and we are currently online with seven markets, and we are going for the globe as well because we are planning to go for Europe and US markets. So to build this kind of critical system you have to have a cloud. You have to think about virtualization because again, following the traditional implementation of infrastructure, it will not help you. And it will take a long, long time, and it will be very complex in terms of administration and support. For this reason, we have to had actually our private cloud, because again, you will stuck with the regulator if you go with the public cloud. If you tell him I'm going for a public cloud, he will tell you it's against confidentiality. You cannot take the customer information and put it somewhere. So we said, okay, we will go for our private cloud, and this was a challenge. We need a hyper-converged infrastructure. We need infrastructure that is smart enough to be hosting all our VMs with a central monitoring, central sort of administration, and easy as well. So we have converted more than couple of solutions around the world, and Nutanix was one of the proposed solutions coming to us. And we have done a very sophisticated vendor selection, and I think we have taken the right decision when we have selected Nutanix to be our infrastructure for a trading platform. Before I get into the Nutanix a little bit more, some people when they hear I built a private cloud, they say, well, you virtualized some environment, you did some things. What were your internal requirement? What makes it a cloud versus just okay, I've automated some things, or I've done some things? Did you have certain criteria that you went through or what did you do? Did you benchmark yourselves against the public cloud from kind of the usage and the agility? How do you sort that out? Again, it's very important, the question, because this was the strategy when I joined SICO from the beginning. As I said, we have or we had actually, a traditional infrastructure and the market, and the standards was ahead actually. So you have to bring SICO infrastructure into the standards. Traditional infrastructure, it doesn't give you that facility to grow and to add more sort of systems. It's very difficult, so this was actually the criteria and the requirements from our side. We need to have a simple infrastructure where we can add additional servers seamlessly. We can grow, we can expand, we can add more resources without rebuilding the whole infrastructure because the physical implementation, if you're stuck with the capacity, you have to shut down the server, bring a new server, do another implementation, bring everybody involved to do the new implementation. But with the virtualization, it's easy. It's a virtual server. It's a data, you take it somewhere. Just only you need to provide the infrastructure that can host it. And with the Nutanix or with the hyper-converged infrastructure, you can whenever you need additional resources, you can add resources, and you can keep your application running as is. You can keep your data as is, and without interrupting the business, without interrupting the operation, and without interrupting customers as well. And this was actually the criteria when we selected and when we decided to go with our hybrid-converged infrastructure. Okay, that's great. Do you have any metrics as to kind of operations or how many headcount you have working on things? What's been the impact of the planned Nutanix? This what we have done actually. I told you we did like a vendor selection, and we compared two different vendors. And actually, to be more honest, four vendors actually. Monitoring and developing and comparing different technologies. So if you go with the traditional infrastructure and implementation, how it will go in terms of support, in terms of implementation, timelines, the cost, post-implementation, support, even with the converged infrastructure because I remember in that time we had a converged infrastructure where some people like well-known companies were talking about converged infrastructure. And we had the hyper-converged infrastructure solution, which was a very a new into the market. For this reason, we had taken, I think, a decision where everybody said, Mohammed and SICO, I think you are taking a very what you can say? It's a very new decision. It's something that is-- Say it's risky? Exactly, some people consider it a little bit risky because you are doing something, it's still not yet many people did it, especially in the financial services and the banking sector. But as I told you, it was a challenge that you had to take and you had to go through because you have to have your own private cloud. Why, because you have to host whatever VMs you need. Whenever you need to add a VM, it will be very easy for you. Whenever you want to expand, it will be also easy for you. And with your resources, current IT resources, you can still handle this sophisticated systems and the critical systems. And this was a challenge because again every time you implement a new system, you add to payroll additional resources and you hire more resources. The business will be killed. You said something I've heard lots from financial markets these days is, the business is changing, so you need to have the agility to be able to respond and deliver what you need. And to be honest, again, I will tell you frankly speaking, now the management and the business decision makers, they look to the IT that they have a buttons. When I tell you something, you should press the button and bring it to me. They don't actually think about how much sophisticated that your system have already in the background. So they don't care about the technicality. They care more about the functionality and the deliverables. IT, it's very now challenging and the decision makers and the IT management and the technical resources we have a very challenge, a very high challenge, that whenever they get the requirements and a lot of priorities are coming from the business, they have to be always ready. So if you don't have a simple and a proper infrastructure that can really flexible, help you achieve all of these kind of deliverables, then you will stuck. And people will look at you like you are in 19th century. So we are now in 91, we are growing. We have to grow. We have to be very fast like others. It sounds like your saying Nutanix provides the easy button for the infrastructure. From my experience and from the implementation we have done, I think Nutanix, with our systems, it could really achieve our target. And we could really implement the trading platform in a very good time as we expected, even less. And we could really do this kind of performance. We could really achieve the deliverables as we expected. We have more than expected performance. We have the right choice in terms of expansion. We have also good support from Nutanix, which is really helping a lot in terms of critical systems because it's a 24 by 7. I cannot actually afford a couple minutes even downtime. It's the markets. I'm accessing the markets, so I'm placing orders, and these orders are money. And if the customer while placing the order his order did not reach the market because of the system, he will kill us. (laughs) Exactly, this is how much, and actually it's seconds because the price in the markets is changing, and the customer is placing the order. So if I did not give him the very stable platform that he can really place the order into the market with this moment and then it got delayed, then he will lose money. And I will lose the customer, and I will lose the business. For this reason, it's very critical and it's very important to have such a simple, flexible, reliable solution for your system. Mohammed Ibrahim, really appreciate the updates on what SICO has been doing. Thank you so much and best of luck. We'll be back with lots more programming here from theCUBE's coverage of Nutanix .NEXT, I'm Stu Miniman. You're watching theCUBE.